Big Shack in Gateshead

food was folded had to microwave it

order never arrived. despite being marked as delivered

Brilliant food and service. Sure the food is expensive, but it’s levels above the likes of McDonalds and Burger King. Plus the portions of fries you get is very generous, and I often get offered a free drink while I wait for my food when I go! Service like that keeps me returning

Nice food but service was not the best, not given enough knives and forks for the table, we were given a pizza box to box away our own leftovers which I thought was a bit weird

Served by Celine she was clear concise and didn't waste any time getting me what I needed highly commend her