Big Shack in Gateshead

I wish I had read the other reviews before having my meal Poor is an understatement. KFC is usually fresh, not overdone and a variety of chicken pieces. Had the bargain bucket for one. Always get a drumstick but on this occasion that’s all you got. Drumsticks!!!! Thought of complaining but looking at them I don’t think it would sink in. Boooooo!

order has not been delivered and I expect a full refund, if the refund is not received I will not be ordering from you again

It was hard to leave a review for my food that was “delivered” at 17:05 because I did not receive my delivery. I called Five Guys and the lady informed me it was picked up at 17:05 yet never made it to me.

Nice food but service was not the best, not given enough knives and forks for the table, we were given a pizza box to box away our own leftovers which I thought was a bit weird

when the order came the milkshake was missing and the food was inedible as took 2 hours too arrive totally in adequate service.