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3.0

Based on 89 opinions finded in 1 websites

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Nº 626 in 770 in Wolverhampton

Nº 29 of 30 Chinese in Wolverhampton

CUSTOMERS TALK ABOUT DISHES WITH..chickenmeatoldcurrypayfried
Score
OpinionsNoteTripAdvisor893.0

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I went here for my sisters birthday. Its has a buffet of a wide range of Chinese food. If you like Chinese food this is a place to try and the prices aren't bad either.

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calkitty . 2020-04-16

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I've had family and friends help me a lot recent so as a thank you I took them all out for a meal. I've been hear before and I find the price quite reasonable and on par with other places that offer the same food. The food was fresh and delicious that I went back for seconds as well as others. Customer service was fantastic no pressure to settle your bill and you leave as and when you like which is rare nowadays as most places want you in and out in a hour or so. Highly recommend by myself.

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shropshire81 . 2019-12-26

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We visited The Big Pan on a Saturday lunch time at 2 for £12 it is fantastic value for money, there is decent selection not as much as some chains but it is half the price. The food was good quality and it was a really enjoyable meal.

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ldgp14 . 2019-11-15

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Beige food, completely tasteless . Nothing in the way of vegetables apart from deep fried cabbage and some bean sprouts. Great for those who like nothing better than spending £11.99 on a plate of cheap chips and gloopy gravy/sauce. I as hoping for better, the food their is beyond dire. Charge more and deliver actual food. If you like to eat greasy fried carbs this is the place for you. Makes McDonalds sound appealing

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Claire M . 2019-10-28

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8 adults, 2 children n 1 baby all went to the big pan last night for our daughters birthday and it was fabulous. From the moment we went in the service was excellent. The table was set lovely, an highchair in place and nothing was too much trouble. Everywhere was spotless, the staff were great, nothing was too much trouble. All the food was excellent. Plenty of choice and warm. It was being constantly monitored to make sure there was a constant supply of fresh food. The staff were always around to make sure the plates were taken if you wished and to see if you wanted new drinks. Our grandkids were happily being their noisy and messy selves with no complaints from anyone. The puddings were fine too. Plenty of choice. Overall, considering the mixed reviews, we are all really glad we went and will go again definately.

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Mobile823482 . 2019-10-04

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This place has never been amazing but you get what you pay for. Fresh tasty food, but not no more. It’s dirty in there, the food all has a funny taste and the chicken is slimy. Won’t be returning

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ellieprestonellie . 2019-10-01

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Absolutely revolting. Hairs in the food... and when complained they said we can’t control what people drop in the food here. No sorry nothing. Cold food and told they can not control the temp of food? Really.... ridiculous never be returning!!!!

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Ptamaraj . 2019-08-31

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Went on Bank hol Monday. Looked at their price list which said £9.99 Sundays and B/H's. We paid what we seemed more than expected and 8 than our last visit, with a few extra different dishes. The restaurant itself didn't look too clean we sat next to a squashed fly on the wall, food on the floor, broken blinds at the windows just to say a few.

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shirleyd2015 . 2019-08-27

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Been here a few times, it’s never going to be a Michelin star restaurant but you get what you pay for. As much ok food as you want for a good price. Staff are friendly and efficient.

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TNDB . 2019-06-05

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Woke up this morning and thought hmm I will take my sister for a Chinese Got to the big pan restaurant couldn’t wait to eat Walked in and it was empty we was the only ones in. Food choice poor and food stone cold chicken very sloppy and looked undercooked . I came out feeling very disappointed and a waste of money , and still hungry as the food was not edible Will not be returning again !!!

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ladiiijess . 2019-05-20

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Food was dry and hard not even hot ice cream was melted then when my 10 month old son dropped some food on the floor manager moaned and said we need to pay child price for him because the cleaning up time will not be coming again!!!!!

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TTLSNR . 2019-03-11

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The staff are lovely and friendly. The food is beyond description, and not in a good way! Dried out, and no real taste, and looked as if it had been there all day. I suspect the duck rolls were reheated and more than once! Chicken ball looked like porridge when cut open. Drinks were horrendously expensive- cola drink on tap £2.50!! Costs pence to produce. Avoid at present time- and the food there I was told was good a couple of years ago.

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Terri5658 . 2019-01-14

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Came here for our 16th wedding anniversary with family and buffet was lovely and good choice of starters and mains though I thought some dishes could of been hotter as some lukewarm but tasted nice and service good, would return again

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jubag167 . 2019-01-13

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Pleasant staff but food not as it should be. Buffet counter looked like it had been standing for hours without replenishing. Aromatic duck was dried out and hard other food luke warm and tasteless. There was a counter where you could select the raw components to be cooked by the chef but didn’t see any chef around to cook it. The raw meat looked liked it had been standing at room temperature for hours even if there was a chef around don’t think I would have gone for that option. Did see one customer complaining to the staff that the chicken wasn’t properly cooked. Shame to see so few people in what should have been a busy night. Big pan you can do better than this.

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Dudleyxyz . 2019-01-01

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Really enjoyed our visit for a family meal and at a good price. We went early at 5.45pm and it was well stocked. Got busy quick,a great rangel of foods spicy or not some Indian as well as Chinese. Great tappanyaki too loved the sweets range. Will go back.

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Chris W . 2018-11-11

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This place has really gone down hill. A third rate selection of badly labelled food and staff totally disinterested. A shame.

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mikejthomas68 . 2018-10-02

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the staff are very nice lots of food need music or some think but the chicken ball are not cooked as they are pink in the middle and can make you ill so you need to cook thing more to be safe for your food rate

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Storyteller61211 . 2018-09-30

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Don’t know why everyone says the foods rubbish, it’s my fave Chinese to go to, reasonable priced I just tend to stay away from the meats (just incase) but everything is really tasty, recommend the spring rolls 👌

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Maddy B . 2018-09-05

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Food ranged from hard & warm to cold, limited dessert.Theres no atmosphere other than being stared at by waiters whilst you eat, I found this realy uncomfortable. Very dissapointed for trying this place. Most deffinately will not be returning, 1 star given for clean table

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644jools2018 . 2018-08-26

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Used to that place was really good. Atmosphere and food was much better. And I've decided to give it a shot again after hmmm maybe 1.5 year, when at that point was not so good anymore. Well. Nothing change since then and I will come back maybe in 1.5 years again. Maybe.

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Eryk Z . 2018-07-09

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Food cold didn't look fresh although the staff were polite. Not very busy so don't know if that's a good or bad.

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Bill S . 2018-06-28

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We have visited the Big Pan several times, but never knew when it was open. This time is was and we wished it wasn't.

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AngelStardust . 2018-03-21

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I've been visiting this place for a few years now but this was my last time.

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Alan E . 2018-03-19

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Friendly service - Great food- Prawns amazing-Butter mushrooms amazing-Seaweed amazing -Currys okay - Soft Drinks expensive- ambience relaxed-staff interaction great enough to know they are there but not overpowering. I would like to see dim sum added to the options, and more vegetarian options as not much at the moment and oriental puddings.

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andrew A . 2018-03-10

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We were welcomed to our table, the waiter took our drinks order and told us where to get our food. There was a good choice available, the food was hot and very tasty. Our used plates were swiftly cleared away. Staff were friendly and polite. We all selected desserts, there is an ice cream machine as well as scoop ice cream. There was a choice of fruits and small cakes.

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LynandMegan2014 . 2018-02-19

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Been using this place for years and used to really enjoy it last few times thought it was going down hill but this time it hit rock bottom, there was a solid draft which i complained about and was told they had a heater, which was on but there was still a draft a very cold draft sat with coat on the whole time, one of our party had to wait 5 minuets for them to bring a dish out, we was there for practically when they opened lack of dishes too, i know they say you get what you pay for but they really need to get up date with the times and put more variety of dishes out, would avoid this like anything would defiantly not recommend this to anyone, would give 0 stars but it wont allow me too,

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OnlyTakesOne . 2018-02-14

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Come here quite a lot as the staff are friendly and food is always topped up and hot. Cheap also. The staff always clear your empty plates as soon as you finish so you can help yourself to more. Nice cooked food especially the chicken wings and satay chicken. Keep up the good work

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bathfoam2015 . 2018-02-13

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We've tried this place a few times just in case we went on an off day so we'd have a Chinese buffet closer to home. Turns out we didn't go on a bad day they was all like it. Very disappointed.

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Nicola T . 2018-02-09

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Excellent experience good food friendly staff and good value for money plus very clean toilets . A good choice of food pipping hot.

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Craig W . 2018-01-22

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All ten of us were pretty disappointed with the Big Pan when we visited at 7:30pm over xmas.

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daz m . 2017-12-30

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Took family for a Birthday treat for my son the food is always nice there some things are a bit cold like the chinese ribs not put of by it we always get welcomed when we go there also staff always smile also before we left they played a birthday song and gave him a cake to take with us thanks for a nice evening for everyone at the big pan see u soon

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Brian B . 2017-11-30

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Have been to big pan many times, i wouldn't recommend dinner time at 2 for £10 not much choice when i went and chips were cold and dry infact most of the food was cold but at that price you get what you pay for i guess. Night times i have found better, more choice and the chicken balls are to die for, place is clean and no people finding a table, i often go with my 7 year old daughter and she is tall for her age i am always charged adult price which i think is unfair. For those wanting lots of choice then this isnt the place for you but if you like just chinese then you cant go wring really.

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Bruce15033 . 2017-09-16

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Lovely place, very clean with nice friendly staff. Reasonably priced but not a very varied selection of the buffet available

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Donna D . 2017-09-03

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Visitamos aquí mis socios almuerzo de cumpleaños, está cerca de donde vivimos muy bien situado para ir a sin viajar a la ciudad de, la comida y el servicio era bueno, la variedad de platos que ofrecen considerable para el tamaño del restaurante a la hora del almuerzo. Teníamos un aspecto en su sitio web antes de que lleguemos a mirar el menú y los precios, había una oferta en si 2 personas comedor, esta reflejado en nuestra decisión de ir allí, la oferta era de 2 por 10 libras. 00. Cuando llegó la hora de pagar la cuenta nos dijeron que sólo puede beneficiarse de esta oferta si pagamos en efectivo! La cajera entonces señaló un poco profesional imprimió un 4 pedazo de papel pegado a la pared detrás de ella, nos cuestionamos por qué, cuándo se haga una diferencia si pagamos en efectivo o por tarjeta? Ella respondió porque es una oferta, también cuestionó por qué no se explicó en el sitio web junto con el precio de oferta? O en los términos y condiciones entonces ella respondió de nuevo porque es una oferta! Pagué la cuenta en seguida de la tarjeta en el precio de oferta, ya que era nuestro único medio de pago, no hace falta decir que no regresaremos, qué están aquí? ?

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Martine B . 2017-08-05

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Hemos visitado la gran pan muchas veces y sé qué esperar. Las mesas están siempre disponibles y la comida, mientras que no tener una selección enorme, es muy sabroso y bien presentado. La sopa de pollo y maíz dulce es un favorito mío como aperitivo, antes de llegar a la principal atrapado en los platos. El personal es amable y eficiente en limpiar los platos vacíos y llevar las bebidas a la mesa. Volveremos pronto!

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martin j . 2017-08-02

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Este lugar es sucio, es sucio y que puede ser barato, pero mi bondad todos tuvimos estómago del poco que podíamos comer. La comida en el almuerzo. muy básico, no recomendaría

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passionwilkes . 2017-07-04

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Dicho esto, no es tan barato comparado con los gustos de Cosmo en Bentley Bridge. A la hora del almuerzo, la elección es muy limitado y los platos no son lo suficientemente a menudo. repuestos Le falta ambiente y servicio mediocre. . Hay mucho mejores.

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brotherwhitters . 2017-05-25

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Utilizada para encanta ir aquí para cualquier ocasión, toda la familia me encantó, no pude encontrar ningún fallo. Pero ya que había sido un largo tiempo desde la última vez que visité la semana pasada fuimos el jueves por la noche a las 7 de la tarde. No había muchos clientes pero los niños corriendo, uno con rodillo botas jugando chase en el bar y mostradores de comida.

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Shirley D . 2017-04-07

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Visited here on a Saturday evening, was quite busy but got seated straight away. Food was absolutely brilliant and there was plenty to choose from. Was a little annoyed that the card payment machine wasn't working which seems to be a regular thing here. Apart from that everything was great, we aren't from the area but will definitely be going back on our next visit to the area.

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TNDB . 2017-03-06

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While there may not be as many options as there are at Ming moon or cosmo, the food tastes so much better, I normally have a "best of" plate to finish but this time it was all good! The mussels were amazing and spring rolls were best I've had in ages!!

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John T . 2017-02-12

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Had a lovely time there again! Good choice of food, great value for money. Staff very friendly... :)

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wendy4622016 . 2017-01-07

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Visited here with my other half and daughter who'd just turned 3. We've been to many buffet style restaurants so we know what a standard buffet restaurant should offer. Staff didn't speak much English so we struggled to get a table for two with room for a high chair. High chair was filthy anyway so we settled for table for four with little one kneeling up on the chair. Tables were a bit close together and ours was sticky. Drinks are very overpriced and beer and fizzy drinks were flat. Food choice was poor even for the cheaper weekday menu, half of what was available hadn't been stirred since being put out and had dried up - rice all crispy, noodles had gone hard etc. I waited for fresh food to be put out and filled my plate - mostly chicken wings and chilli prawns. I didn't have much, other half was happy with chips and curry sauce, little one ate what little ones eat (chips, couple of nuggets, few prawn crackers). They tried to charge for our daughter who they say was over a metre tall (£8 for all kids over 1 metre, they've now changed it to 0.95m) but we knew for a fact she was only 95cm, and she ate very little. Overall, terrible service, poor food quality and no thought for customer satisfaction. If you've never been to a buffet style restaurant, this place would be OK for you. For the price, if you're in a rush, maybe it's OK. But for a "nice meal out", we won't be back.

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Joe I . 2016-12-22

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Me and my friend decide to try this place out as she just moved into the neighbourhood, we went there for lunch and we would not be returning for sure! No trim to much choice no variety at all along there was is chips and 3 other forms of potatoes really?I'm not going to Chinese place to eat fried potatoes! Anyway potatoes, some dried fried chicken on skewers (without skewers)some other fry ups like fried chicken balls fried crab something!bean sprouts, plain chow mein ,terrible mixed meat curry ,I'm trying was clearly visible that it was all leftovers from previous days mixed with curry sauce!!!disgusting really!desserts like for kids party (actually I wouldn't feed my kids that)jello some tinned fruit tasteless icecream!Place very old needs some TLC I didn't like the fact that the staff very just pushing everyone on one site of restaurant in like small dark room full of tables and the other site was empty! Overall staff not bad not rude not nice but like with all Chinese business it's a family thing so you have the pleasure of being observed by at least 6 members of family from kids to old grandma who is sitting by the bar in flip flops and socks !no heating in toilets and with very low temperatures we have now it wasn't the most pleasurable going to toilet !I can just say you get what you pay for with the price of 2 for 10 we were not expecting much☺it's better to go to Cosmo at least you get variety of foods and desserts

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luizka . 2016-11-30

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same food always no change and the drinks expensive half the time the card machine does not work meals ok nothing special

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traceykumar . 2016-10-26

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Not a huge selection of food, can get better in the local area for the same price unless going for the lunch time deal, drinks are expensive, have visited a couple of times in the past 5 years but only when friends or family are going, it is not a place I would choose to eat at.

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12emily80 . 2016-09-28

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When we woke up this morning, the weather didn't look too promising, cloudy and dull. I fancied something to cheer me up. My husband could tell I was feeling a little low, so out of the blue, he asked me if I would like to go out for dinner. Not really, I thought. How about a Chinese meal for a change, he asked. We have got a few Chinese take-always locally, but he suggested we try Big Pan, we hadn't been there before, so it was a kind of adventure to try Big Pan. We needn't have worried, the mid-day meal we had there was really excellent. The food was hot, tasty, and as much as we could eat. Real value for the £10 it cost us for the two meals. We can't wait to go there again. The waitresses earned a mention, quick, efficient, pleasant, we thought they really tried to make our meal.

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MavisB973 . 2016-09-07

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We visited Big Pan for the 2 for £10 the food as always was pretty good with a decent selection. The drinks are pretty expensive so bare that in mind. Another issue which I see another reviewer has mentioned is if you pay on card it is not 2 for £10 is resorts back to £5.99 each not the end of the world but a little annoying. Still for the price it is decent value but bring cash!

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ldgp14 . 2016-08-21

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Been here a few times for the 2-4-£10 and now been informed that the terms and conditions have changed for paying ! If you pay by card your not entitled to the 2-4-£10 offer you have to pay £5.99 each ! So only can get this offer if you pay cash as they want tips and carnt get them when you pay by card. Their words not mine !!! Not very good but If you go here and forget cash the petrol station over road is free so don't stress

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Ei222 . 2016-07-28

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Been here a few times. It's touch and go. Quiet pricey when it comes to the drinks menu Some of the dishes can be bland. And some full of flavour All I have to say is to be consistent with the foods.

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Jemma J . 2016-06-15

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As usual here, plenty of food, pretty extensive choice, as the food is served buffet style you are at the mercy of other customers in how well teh food is kept. This day the restocking was not good, and there was mess in a few of the dishes. If a restaurant chooses to delver food in this way, ethy ahve a big responsibility to keep the trays stocked, clean and hot. Not a good show today. Staff were pretty distant fom customers as well.

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Robert R . 2016-06-08

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Cheap horrible food Tough meatStrange flavoured ice cream from machineStale dessertsWon't be going back!

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VickyBloor . 2016-06-01

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Had a lovely lunch here, to celebrate my dads birthday, food superb, staff attentive and helpful in every way.

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Martine B . 2016-05-18

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Went with my husband at lunch time and paid £5 each so good value compared to fast food restaurants,food was hot and decent choice saying lunch service, the steak in sauce was gorgeous, will go back again

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jubag167 . 2016-05-03

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I really enjoyed a recent dinner out at Big Pan. They now have a wide choice of meat and vegetable dishes and the quality was excellent. My only criticism is we were overcharged - the drinks prices on our bill were higher than those on the menu, and also we were not given the correct change when we settled the bill (it was only out by a few pence but that's not the point.)

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Greentrees09 . 2016-04-25

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Good choice if menu for a lunch time,friendly service, we like the fact that you can pick what you want to eat as I am a bit fussy about what I eat I would rather a buffet than a set meal because I can have small portions would recomend this restaurant to other people.

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Thaijan . 2016-03-05

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I really enjoy going to Big Pan. Big Pan offers a range of all you can eat Chinese buffet. Their choices aren't on a very large scale like other restaurants are, but what they do serve is tasty. The restaurant is a decent size and they cater for large parties. The only thing I could say to improve their restaurant would be to serve refillable soft drinks. Other than that, great food for a great price.

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Chloe M . 2016-02-11

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Came here as it was chinese new year and thought it would have some kind of entertainment on? It didn't, nothing, not even a streamer or a mention of new year.The staff were miserable and didn't even mention it?Onto the food. Food was hot (which always worries me about buffets) and plentiful. Tasty combinations - What this lacked in staff happiness and atmosphere it made up in good food.

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jjohnboy32 . 2016-02-09

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I went here with my boyfriend for my birthday meal last month and it is safe to say I will not be returning. We went here as it was local and the prices seemed reasonable. The menu on the website had our mouths watering but when we got there the food did not look anywhere near as nice as the online menu made it sound...the rice dishes were dry and crunchy, the curry dishes had a skin on the top and what is all this "meat curry" stuff about...what meat?? horse? dog? chicken?The foyer set a bad tone too, with cctv images of people who had "nipped out for a ciggy" and done a runner. To be frank I don't blame them! As a result of this the service is very assuming....one couple asked to leave for a smoke only to be told they had to go one at a time, and I actually witnessed a waitress check the coats of another table that had been unattended before we arrived!!If you are considering a pan asian cuisine, may I suggest cosmos!!

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Stella S . 2016-02-01

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Visited friday evening with 5 adults incl myself and our grandson who just turned 3yrs old in December. Food was lovely as usual and good value for money even at the Friday rate of £9.99.But what annoyed me was when we went to pay we were charged £6 for my grandson this time. He eats very little and is a very fussy eater. He had a small amount of rice in a very small bowl with a spoon of curry sauce, 2 prawn crackers and 3 cubes of jelly! Surely this was not right but my daughter wouldn't say anything as they were just happy he ate something. This has put me off the place.

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Shirley D . 2016-01-22

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This place actually has some nice food e.g. satay chicken, Singapore noodles and the cooking station is very good :) They could perhaps have more choice and some of the curries do look a little watery. But the price is very competitive I would have given 3 and half if I could

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krg2401 . 2016-01-01

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Mt wife and I are now regular visitors, the food is fresh and varied, the staff are welcoming and alert. It is fantastic value for money, if you live in the area or are visiting give it a try and don't forget to sample their ice cream machine and banana fritters, yummy.

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Duncan W . 2015-12-23

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Food very poor, no show cooking, not what they advertise on the web page, no cakes at all, skirting boards filthy, place needs a damn good clean, drinks very over priced £2.50 for a glass of flat Coke and a hair in the ice cream, would not recommend!!!!!!!!!

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Julia S . 2015-12-19

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Whilst travelling through the area we stopped off at the Big Pan Chinese Restaurant and treated ourselves to their buffet dinner. The selection and quality of the food was very good. The place was clean and the staff were friendly. No faults on this point.There was a group of adults with the most unruly children (all girls) in the restaurant that kept literally running to the buffet every few minutes and were touching the food with their hands. Their language and behaviour left a lot to be desired and spoiled our experience of the restaurant. The staff in the restaurant came over and apologised for the behaviour of these young girls but were not able to stop them.I certainly would eat here again if in the area but the behaviour of these girls spoiled the meal and we were happy to leave. I have no idea why their parents did nothing to curb them. I am unsure of the language of origin they were speaking. Maybe they were travellers?

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rascall . 2015-12-11

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The food is standard nothing to scream home about with there being several buffets in Wolverhampton this one is just standard I've been once and haven't returned.. Speaks for itself really......

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melia22 . 2015-11-13

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Not be here for a few years so thought we would try it again but want be rushing back. food was average and not a lot of choice and the derserts were very poor, the drinks are VERY EXPENSIVE TO

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linda h . 2015-10-22

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Decent food, .... clean , friendly , pay for what you get ......It's value for money. Also you can wait while they cook your food..Deserts a little bit of a let down but overall good value.Steve

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stephen h . 2015-10-15

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been here quite a few times excellent value for money eatr all can. i have always been seating and served drinks quickly. the food is amazing and mouth water. the staff are friendly and happy, the only thing is pleeaase stop taking the plates from under us before we have all finished its rude. i know it might seem ok as its an eat all you can place but its really rude to do this other that its amazing i will be returning as always

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deborah m . 2015-10-06

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Better than the new Inn but nothing on cosmo. This is a nice buffet with a small variety. There is also a charge for tap water.

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Epicshane . 2015-09-26

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Fantastic food ,plenty of dishes, very reasonable priced and would recommended to anybody .needs a bit of a paint job but this didn't put us off

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cian67 . 2015-09-21

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Amazing great food friendly staff and great with table situation go there frequently and good value for money especially if u like your food all tasty and lovely to eat

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Maccyjays . 2015-09-14

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The restaurant is looking very tired and could do wIth updating however the food was nice and tasty and at £8.99 per head was good value. Pity the staff wasn't as good hated the way they just lean across the table to clear the plates before we had both finished them came across very rude and unable to speak english.

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Steve M . 2015-09-02

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I've eaten here many times and always considered the place as mediocre at best but tonight the service and food was second to none. Always fresh & hot don't know if they have a new chef but either way I take my hat off to them

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Jakealan . 2015-08-21

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My 70th Birthday it was just the best had a great time. Food was hot tasty nothing to much trouble.Thank you all.

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Lawrence Y . 2015-08-20

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We used to use the big pan for family gatherings but while the food was good the restraunt was featured in a TV show and got closed down for being absolutely filthy in the kitchen.When asked about the the state of the place none of the staff spoke English however they did used to get our orders ok. I belive it has reopened but after seeing it on TV I can't go back there.

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Lee W . 2015-08-13

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We were attracted by the '2 for £10' lunchtime deal as we drove past one day but as yet haven't tried that...both times we've been so far have been in the evening. We found the staff to be very helpful and friendly. The choice of food is good and very tasty and the drinks weren't bad value if you order pints (it works out rather expensive if you order by the 'half'). We went early evening so it was fairly quiet so I did like the fact that they don't put too much food in the server so they are alway putting fresh in rather than food sitting there for ages. It does appear that they have a teppanyaki station but although they've got raw ingrediants out for it I haven't seen anyone cook on it so I'm guessing you have to ask someone to come and cook for you. We've been twice recently and will visit again maybe to see how the lunchtime compares.

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Maggie B . 2015-08-06

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The food was OK for a lunchtime buffet and at £5 a head you can't complain at the price - but there was a non-negotiable charge of 50p per glass of tapwater!? Soft drinks were £2.50 each. Squash was £1.60!Also some slightly odd options for a Chinese/Asian buffet - mini sausages with ginger and spring onions, anyone? Four different types of potato product (chips/salt & pepper chips/hush browns [sic]/smiley faces?When challenged, we were told the 50p for water was to cover the cost of the glass etc. One of our party was even offered a glass of water that had been poured earlier - "Oh, you want a fresh one?" - well if I've just paid 50p for the privilege, definitely!!It's a shame as this has left us with negative feelings about the restaurant, where we would possibly be regulars as we work locally. Will be interested to see what happens if we bring our own glasses!

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xadoc . 2015-06-26

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This is a large Chinese buffet in a former pub. The restaurant has ample parking but the building itself looks a little run down both inside and out. Like most buffet restaurants, there will be dishes you like and dislike but overall the food was good and is relatively good value for money.Recommended!

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Elemental_Core . 2015-06-12

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I visited Big pan for the first time last week as my older daughters had been and had enjoyed it there. Once we had arrived I could see it wasn't a very big building inside and nor was it overfull or extra busy as some of the other buffet places are which leads to food running out a lot and having to be replaced. The staff were pleasant enough and although it's not a very modern restaurant it was clean and tidy. As it was an evening it was £8.99 per adult which is cheaper than other places which is always good. I found most of the meals with meat in were made with chicken which explains why my daughters liked it, they also did chicken balls along with lemon chicken and satay chicken so if you love chicken your in luck lol they had starters crispy seaweed, spring rolls etc and a beef 5 spice dish that was very nice also, including thin noodles and chow mein noodles and rice too. Some of the dishes like the mixed meat curry though and the satay sauce hadn't been stirred and had thickly skinned over so i didn't try those as it didn't look very appetising congealed which was a shame. The pudding selection was ice cream from the machine, liquid chocolate from the melting bowl, wafer disc biscuits I think? sponge roll slices, victoria sponge cake, strawberry blancmange with coconut flakes on, jelly and varied fruit so pudding was okay ( disappointed not seeing any cheesecake there though). All in all it was an okay meal and an okay price for what we had there but I'm not sure if I'd return as there isn't to much choice in meats as it's mainly chicken and I'm a lover of beef dishes, so if they did more of a selection of meat choices and kept on top of the stirring of the dishes laid out then id definitely go back again because with some minor tweaks this place could be fab.

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blueskiesabove2015 . 2015-06-08

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Went for lunch which was 2 for 10 wasn't expecting much but for the price thought we would try it, it's not very appealing on the outside that's why it's normally a drive past job. When we got inside was pleasantly surprised with the interior decor a very nice fresh establishment. Food whether lunch time or not was on another level the spare ribs were the best I've had full of meat not just scraggy bones. Everything was on point and for £10 for two adults for an all-you-can-eat Asian buffet what can you complain at. Will definitely be returning. Keep up the good work.

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Shep21 . 2015-05-29

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just being to the big pan and all i can say is very nice came away stuffed and staff was pleasant carnt see why there are negative reviews

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traceyheathcote . 2015-05-20

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Took my 2 yr old for lunch and was told I had to pay for him, even though without shoes on he is under the height limit. He had 3 cocktail sausages, a couple of chips and some cubes of jelly. 2 weeks prior he ate for free. Told the staff I wasn't happy and they decided to talk to each other in their own language, which I found disgusting and rude. Will not go back. Terrible place.

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blondebby . 2015-05-02

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All food is warm and tasty, drinks are well priced.I'm known as a bit of a moaner by my friends and family but regularly leave this restaurant full and happy.It's not 5* cuisine but for the cost its great value!

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mr_k117 . 2015-04-24

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All you eat on a budget.... Didn't sound very exciting until I actually saw the food... Then when I tasted it... Well that took All of my reservations aways. Absolutely brill for the money!!!

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Nick H . 2015-03-24

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It's an average resturant. Not too much variety for vegetarians. Went with the family for a evening meal. It was just ok.

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willenhall . 2015-02-18

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good value two for ten pound lunch time enough choice some manners need though as plates should not be removed while other person still eating makes you feel rushed yes staff member i did spot the something on the floor three second rule.

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wolverhamptonpumph . 2015-02-08

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ive been to lots of buffet restruants in the area , jimmy spices , wing wah , buffet island and this one beats the lot of them . The food is tasty and always hot the service is second to none .plates collected quickly and drinks served when you want . Its also a little cheaper than the others ive mentioned and the dining experience is more intimate here because the food is not too near to tables not like jimmy spices where its like eating in a kitchen . i would recommend big pan to anyone worth the money

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arnoldino . 2015-02-06

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A favorite restaurants for my family and myself. We usually go there for birthdays but we dont really need a reason anytime will do. The food is great with a good selection a must for chinese food lovers.

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Shirley D . 2015-02-01

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first visit there but wont be last.plenty of choice and food hot and freshly presented,staff very attentive clearing away plates and replenishing drinks when needed.well worth the charge for lunchtime.

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margaret t . 2015-01-29

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Basic lunch time meal smallish buffet but food what hot and fresh and more than enough to feed your face. Staff are friendly and on hand if you want drinks replenishing. Drinks are basically charged at same rate as any other buffet but here they charge 50p for iced tap water to which I don't mind paying as that's all I ever drink in restaurants or at home. But tbf this is the only restaurant I've ate it that charges for this !!! Think there trying to make extra money ......

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Ei222 . 2014-09-30

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Have been here a couple of times both for lunch and evening meals. The evening selection is a little more costly but well worth the extra few pound as the lunchtime is a little basic. Friendly staff and a large car park.

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Lord-John-Bot . 2014-06-18

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