Big John's Acocks Green in Birmingham

Food came earlier than 1 hour it stated it came in 20 min and not prepared properly like it was rushed with missing items also disappointed because second time it has happened from this shop

did not enjoy the quality of the food at all

So disappointed as I have had some great fish and chips but this was awful, chips were dried up and cold, fish was broken and cold, looked like it had been thrown together. Very expensive for what it was.

food fresh tasty fish very nice

The SFC chicken fillet burger was too salty. This is the first time it has happened which was dissapointing. Please check the salt levels in your batter. Had to remove all the coating for it to be edible.

today everything was perfect, properly cooked, and fresh tasting, was very suprised

Best big John’s great generous portion fast delivery with a nice friendly driver workers are good here not stingy or moody overall very good thank you big John’s ag best big John’s

food was presention was very bad. look like some chips just thrown in Box. chips did not taste fresh

The vegetarian 12 inch pizza tasted rather salty. It was not appreciated.

Gave longer delivery time than normal but was on time, food was really nice and all fresh. Last few times was not so good but today was perfect

On time and nice and hot tasty food

Okay food expensive for what it is.

they were very late and my food was cold

It was ok but had two bones in my chicken

Clean and tidy. Food first class . Not expensive 🫰 The staff is very friendly.

I really appreciate to the delivery driver because he understands my mental health condition & he is very kind & respectful. I would recommend him always to deliver my food. Thanks

My whole order was cold nothing was fresh and never read notes

Food was cold. Not happy at all..

Waited in total 90 minutes (delayed) for vile food! Cold and tasted like cardboard.

Tasty food, delivered on time but one drink was missing

food was piping hot. very tasty. highly recommend.

I orderd deep pan pizza but thin base pizza was delivered.

food was stone cold when it came,it said was delivering at 12.20.and didn't arrive till 1pm.never have I had a problem with my food or the time.but today I did,I don't know if I will be ordering again from here.sorry big let down today.

Donner was old chips were rotten

why can you add enough sauces on items even on a £50 order. Your food is tasteless without sauces. How much money have you saved by adding just one line of sauce.

All good , only thing is that I paid for 2 chilli sauce dips but didn't get them .

I ordered the chicken burger,but I was in hurry and didn't check that time because I was travelling out of town. On the way when I tried to eat the food was horrible, the burger was totally burnt out on the edges. Due to travelling I wasn't able to come back straight away to the Acocks Green franchise. Really bad experience, I am not going again to Big John and not sending my family too

Order food at 5:50pm food arrived at 7:40pm. Never order again.

i had made a order 5.50pm an order never arrived til 8.35.. I was left sat waiting for an update with no update until 7.50 then to be told it will be with me in 15min I think just a head up so people know where they stand would have been great as I tried calling the restaurant on multiple occasions with no luck won't be ordering from here again

Late…they tried to say the order was delivered when driver was no where near. Ended up driving to them and getting another order done.

waited over 2 hours and it never arrived!!!

Never received order. Order placed at 5.30pm. Now 20.20 nearly 3 hours later still waiting for the order.

Ig has not been delivered this is a disgrace

1.5 hrs late and chicken semi burnt. Shame you guys never answered your phone called over a handful of times for a update.. Ended up ordering else where and leaving food

The staff is rude and gives you a blank stare. They take your order, make you pay, and then tell you it will take 15 minutes. It's important to inform customers of the wait time so they can adjust their order for a quicker turnaround.

After a very poor experience last time, decided to give them another chance. Much better.

Food wasn't as hot as it could of been, otherwise not bad.

Delivery was delayed, restaurant would not pick up, food wasnt the best quality by the time it was eventually delivered. Not happy at all.

Very Late and Both Healthy Meal Deals were missing the Salad

Sauce was missing from the order

Well over an hour late, terrible customer service who won’t pick up the phone

Very good they gave food on time for Iftar and the delivery guy was really friendly and fast and the food was hot thank you

3hrs late and freezing cold, will not be ordering again☹️☹️

Large chips were missing from order and everything else was cold! Avoid

Very poor service. Ordered the food at 5:15 for iftar at 6:22. Never received the order and nobody available on the phone to answer any queries too. This the second time this has happened to my order so would never order from here again.

They didn’t deliver my order and also not picking up my call. It’s really disappointing in a month of Ramadan, as I ordered for food to have for my iftar.

The food was all wrong I ordered chicken tikka and tandoori chicken pizza but they were vegetarian and all burnt the Donner meat and chips there was no Donner and the chips were very hard overcooked the service was very bad even when I asked them make it all fresh and the right items the workers were very rude and unprofessional they had a attitude I will not be ordering again from them I’m absolutely disappointed and disgusted by them I had family come over for Ramadan had to order somewhere el

the food was not Worth the money for £17 order

For the price, the 9" pizza is one of the best you can get. The dough is amazing.

I am your regular customer and i have been happy with your service so far

Excellent food and delivered really quickly. Never had a bad experience.

I recently visited Papa Johns and ordered a portion of fries. unfortunately, the fries had an unpleasant taste and aroma, probably fried with reused oil, occuring stomach discomfort for few days and nausea!

Nice chips were a bit cold thou not to bad

all the food was freezing cold

Burger were too dry so less sauce and cheese, so sad

Where’s my pop boss man said he was going back

food was nice and fish was delicious and hot chips was a small portion but freshly made

Recommend big John's to all, especially to those who work and don't have of time to wait around for their food

It was late, cold, and of really poor quality. The fish was very thin, over cooked cold and floppy. Not crispy or sufficient to justify the cost

food was over cooked, pizza was hard and they didn't meet my dietary requirements. Seemed like they reheated old pizza

both items on the order was incorrect, the amount of fillings was also poor, 1 slice of cucumber and 1 slice of tomato does not consist of a salad, was disappointed to say the least.

Best milkshake best burger and chips were fresh

never Bern so disgraced, fuvking awfull

Been in a few times and can never seem to get a small portion. Probably got double doors for the size of their customers with large portions.

Not very often i complain but the food i had delivered was very poor the chicken was very dry outer was to hard to eat was as thku it had been under the heater for hours threw it away even the dog would not eat it chips were cold

Good tasty food and very reasonable price. They should give free sauce as every other chip shop.

The Milkshake was really very bad not fresh. I ordered the shake first and last time. Rest of the food was jummy as always. Thank you.

Good and cheap snack, if you're in a hurry, absolutely okay, hot wings, fish and chips, pizzas or half chicken, everything is included.

Whole of order did not arrive, when called shop was told it would be straight out. Arrived 30 minutes later cold

Lovely freshly cooked hot food 10/10

Lovely food, great service, always.

Amazing food, everything was fresh

Nice and tasty warm food delicious

Tbh this is the worst big johns experience in my life.... the most rude person on the service, that guy with beard.. he has hands free and was talking to someone on the phone i think...and when i asked for my order he tried to be really mean to me.. i would like to make my complain official to remove this person from the service or from the job for better.. i wont take my family or friends to this branch ever again if this person is on the till... worst experience of big john.

Just went to pick up my order and the giy on the till with beard is so rude, and dont know how to provide services at the till.. he shouldnt be working on the customer service... he had his mean face on while people were standing there... he was all frustrated with his work.... Wont recommend any one this branch...

Omg they had a rat in there avoid and avoid

Fantastic food & Hot delivered. Shame ordered beef burger meal & received cheese burger meal!!! Specsavers needed

Friendly driver, loaded chips tasted really nice

not tasty. pizza was not very pleasant at all.

lovely food, lovely delivery driver

Bang on time food warm and tasty

It was cold and when I rang to tell them they were not receptive of my word,

Reheated chips and batter on fish mushy. Disappointing considering the cost expected better

Surprised that Big johns can prepare orders in just 15 minutes including delivery time. Old food received not happy about today’s order

Old food sent after order. Waste of money.

Lovely food as always and speedy delivery. Delivery guy always pleasant

Rather it was on time or even late as long as it wasn’t under cooked

this place as gone down hill very fast i always used to come to this place 2 times a week, now the food quality you get bone fragments in the beef burgers, the chicken meat now you get hard bits of chicken, i wont be coming back to any big johns now its put me off for life

Great food and service as usual 👍

Tasteless and dry chicken and rice

Food was as ordered and great taste.

Was a bit cold not the best had better from here

Food was cold, ordered a wrap with mayo and salad and it came with none of that won’t be ordering from here again , very annoying when a restaurant can’t get a simple order right.

SFC Panini was very bad. Very salty and the chicken was very over cooked or maybe old. Overall all other foods were perfect and on a normal base the food is always excellent.

burger bun was really burnt rest of the food was okay

I want my milkshake refunded because it came melted and half of it was a rip-off. I demand a refund. The person who brought me the delivery was not friendly. What a terrible service.

Not a bad chippy but can I ask why there is a man stood in your kitchen area holding his phone, touching his face and his eyebrows up, with an ear piece in, in his personal clothes, leaving all over a table? This is highly inappropriate/straight nasty for food service I hope the EHO gets you. Was gonna give more stars but, eww.

Excellent well cooked Fish and chips and tasty Curry sauce

Fantastic staff good service lovely food. Just love it

excellent service and delivered on time, thanks and recommended.