Big Fernand in Kensington and Chelsea

Hamburguesa estándar realmente - no vale la pena la publicidad. Básicamente el estándar Five Guys. Servicio bastante basura - se queda esperando por edades en cada etapa. Subieron a pedir después de esperar un rato, para que les dijeran que venían a la mesa. Otra vez esperé un poco por la cuenta, así que subimos a pagar en el mostrador. Conseguimos hacer mal nuestro pedido para 2 hamburguesas y 2 patatas fritas (una regular, una raclette) - incluso después de comprobar si tenían más salsa de raclette (confirmaron que sí). Terminó con un pimentón y uno normal. El personal no parece importarle y hasta cierto punto no puedo culparlos, el servicio no está incluido y solo hay un cuadro de propinas no obvio en el mostrador. Hay chips en el piso y los baños no están limpios (el agua y las tuberías expuestas te regañarán si no tienes cuidado). Los asientos de abajo parecían un poco bobos. ‘Pan horneado fresco a diario’ dice encima de la cocina. Vi a un camarero abriendo un paquete de plástico de bollos de hamburguesa. Todos los sellos distintivos de una empresa cínica por alguien que hace mucho con ella. No olvide que puede obtener un 10% de descuento en su factura si escribe una reseña.

Buscando una comida previa al show que no fuera un asunto de varios platos pero tampoco fuera comida rápida de McKing, elegimos Big Fernard. El restaurante estaba lleno, pero el amable gerente dijo que habría una mesa en unos 15 minutos si estábamos felices de esperar, que lo estábamos. Fue fiel a su palabra. Este pequeño restaurante está muy apretado con asientos, y muy eclécticamente decorado con carteles variados e iluminación a través de las paredes y el techo. Todo fiel al espíritu francés, pero con un idioma inglés inclinado a algunos de los juegos de palabras! Ambos comimos hamburguesas, que eran excelentes (aunque la porción de papas fritas era bastante pequeña. ) Es raro (sin juegos de palabras) que una hamburguesería te dé a elegir cómo se cocina la carne, pero ambos recibimos empanadas que coinciden con nuestras elecciones y hamburguesas que eran muy sabrosas. El personal era muy amable y se las arregló bien en el espacio reducido en una noche muy ocupada. La comida también llegó rápidamente y estaba claramente recién preparado - cocinado a la vista de nuestra mesa! Fue ligeramente frustrante al usar su inodoro descubrir que el "más asientos de abajo" estaba completamente vacío y no en uso (pero no obviamente apagado o en reparación, etc. ) Si hubiera estado abierto, posiblemente no habríamos tenido que esperar por una mesa. Sin duda volvería.

Fantásticas hamburguesas con una selección de pimentón o patatas fritas de queso raclette! Un gran hallazgo y una joya escondida! Muy recomendable!

Fuimos a este sitio por casualidad y nos sorprendió gratamente. 100% recomendable tanto en el trato, y el servicio, como en la calidad de la comida.

Visitamos Big Fernand para una hamburguesa / queso y patatas fritas y bebida antes de ir a la RAH. El personal era agradable y amable y la comida era amplia, sabrosa, caliente y delicioso. Los precios van desde alrededor de £ 11. 80 a menos de £ 14 para una hamburguesa y patatas fritas baratas (nada en ellos) eran £ 2 . 80 . Pensamos que era promedio a buena relación calidad-precio para lo que teníamos. Algunos de los lados pueden encarecer la comida. Basándonos en nuestra experiencia, volveríamos de nuevo si en la zona. Fue una comida agradable. El vino tinto y blanco de la casa también era agradable (£ 4. 50 125 ml / £ 6. 50 por un 175 ml y £ 8 por un 250 ml ) Agua del grifo también disponible bajo petición. Es una buena ubicación central y asientos está disponible por dentro y por fuera (Fuera para un pequeño grupo / mesa).

I was really looking forward to coming here having heard really great reviews. The menu looked brilliant and, having a gluten intolerant friend, it seemed to tick all of the boxes. The meal was… good! It certainly wasn’t bad and we had a nice time. There just wasn’t any wow factor. The burgers were over sauced with slightly over done patties but tasted nice. The service was fine with a perfunctory nature to it and everyone enjoyed their food without waxing lyrical about it. The absolute stand out was the raclette fries which oozed cheesy goodness. All in all a pleasant evening but, with so many great burger restaurants in London… perhaps not one I’d return to for a second bite.

I visited with a friend before a workshop at the Natural History Museum. We had booked which is a good idea. Food was piping hot and didn’t wait very long. We had a window seat and we were not rushed from our table after we’d eaten. Prices were very reasonable and food was great! Would definitely visit again!

Food was cold Insult to the French name Kids portion price and qty is a joke Avoid it and go elsewhere. Told him feedback and he laughed

We go to restaurant, because we were very hungry. Small portion and too expensive for burger size. And small chips. Not recomendent. First and last time.

We were on the way to Albert Hall and needed a quick dinner. We ordered a hamburger and chicken burger and told our waiter we were in a hurry. Drinks and dinner came in about 7 minutes. Food was great and the spritz was so so. But it was perfect for the moment.

Great drinks, great burgers, great chicken, and great fries, all for a great price. I would highly recommend coming here for some delicious food. Try the Diabolo lemonade, it was delicious.

Les burges étaient secs. On a pris celui avec la raclette, étant Suisse, et le peu qu'il y en avait on ne la sentait pas. Le service est sympa mais sans plus et les toilettes sont degueulasse.

de bons burgers au fromage avec frites ou salade cuisinés devant le client. personnels agréables, service rapide. le tout avec le sourire.

Staff are friendly and ambience is good. Food is good especially the different cheese options in the burger. Definitely worth trying!

Arrivés pour déjeuner, salle pleine, on nous accueille moyennement. Ça parle pas du tout français , ce qui est un peu étonnant pour cette enseigne. On nous dit qu’il y a de la place au sous sol mais que la table pouvait être partagée. On accepte et on se retrouve dans une salle avec 3 tables, collée aux toilettes. Une odeur pas terrible, le séchoir à main quasiment en continu. On décide de rester car il est tard et on a faim mais c’est limite. Alors, bien sûr on ne nous a obligés à rien mais je pense qu’un meilleur accueil serait appréciable. Après ce bémol, le burger est excellent, comme d’habitude chez Big Fernand. Petit conseil, préférez la commande via la serveuse ou le serveur, plutôt que via le QR code sur la table, cela vous permettra d’avoir le choix sur la cuisson de la viande.

Adresse bien connu en France , nous n’avons pas été déçu par celle de Londres . Carte identique , burgers bien réalisés, prix abordable vs les prix des restaurants à Londres depuis le Brexit .

Lovely burgers. They were moist and flavourful. They ask you how you want the burgers cooked, which is a good sign. I would recommend if you love burgers.

Fantastic little restaurant. French cheese on a burger worked so well and the raclette fries were sublime. Gluten free bun option was good and my wife said the bun quality was much better than other gluten free buns she’s had before. My son enjoyed the panko chicken bites which were also very good. Highly recommend giving this place a go. Reasonable prices considering the area too.

Dropped on this place by chance between museums and it ended up being a good highlight! Great team both sides of the counter and really liked having the choice of burgers with different French cheeses! Love Tommie de Savoie so went with the Big Fernand burger and it did not disappoint. Daughter absolutely loved the chicken Regal du Poulet burger. Good veggie options too! And the pudding menu may be small but oh my word the chocolat pot was yummers! Thanks Team Fernand!

Very good burger and very quick to arrive! A lot of different choices with different french cheeses. Super nice decoration and location, very fashionable.

Bonjour Accueil sympathique un peu à l’arrache mais ça le fait. Après personnel de sale un peu pressant avec le sourire tout de même mais ça ne colle pas à une image à la française il manque ce je ne sais quoi si ce n’est un burger saignant comme demandé à la commande pour se retrouver avec un truc bien cuit , après cela reste très bon mais….bon s’eusse été meilleurs avec la cuisson voulue à mon goût. Crème brûlée pas mauvaise mais à peine brûlée et sortie de sa brique en préparation… Pas d’info sur les apéros carte un peu trop éclaircie qui ne donne pas toutes les infos , un petit Ricard que j’ai aperçu sur les étagères bien trop tard . Pour une enseigne à la française soyez plus près de votre sujet si malgré cela reste plus ou moins proche pour un non français! La qualité est la mais pas l’esprit Ce commentaire n’est pas pour dire du mal ou quoi que ce soit mais un ressenti et vous permettre de corriger ce qui pourrait l’être. Bonne continuation

After visiting the natural history museum, we were a bit peckish and were looking for a place to eat around the area. after viewing some reviews for places around the station we came accross this little restaurant. Nice atmosphere and nice vibe, we were welcomed and sat. The personal were not as friendly as you will expect but after all because of the touristy area you never expect them to be. They were not rude but they were not warm either. Our order came relatively quick, the burgers were really good and really tasty. Service was average. If you are around then I guarantee you, you will enjoy the food. Also price wise it was london prices.

Amazing burger Went to this place before a show at RAH, and it didn't disappoint. The place itself has lots of character, very clean and appealing. The menu has enough to offer, I had the Jura burger and it was absolutely amazing. Food came out quick, and perfectly cooked although they were very busy. Service was good. Would definitely recommend and visit there again.

Was lovely! Really enjoyed it. Toddler was very happy too enjoyed our lunches and they were great with dairy free options too.

What a shame. I had been planning to visit Big Fernand for months after seeing it on social media. Me and my partner went on a date there last night. The food was absolutely delicious but the staff were awful! Took them ages to take our order, then, at the end of the meal the female waitress told my partner she shouldn’t be paying for me and to be “careful” of me whilst I was in the toilet. The creepy chef also kept winking at my partner behind my back throughout our and both him and the waitress made her feel very uncomfortable. I am a waiter myself and I would never do such a thing. Such a let down as the food was great, very odd staff though!

We wanted a quick bite to eat before a concert & this place was fine. I cant say it was the greatest burger ever I've had but certainly hot the spot & service was friendly & quick.

Wow - incredible burgers!!! The raclette burger was to die for and the paprika fries were simply delicious. Well worth a visit and close to the museums too.

The service was great and friendly as well as the food was very filling and well worth the price.

The spot was amazing the service was even better. The food was great and they give amazing recommendations. If you like cheese you'll love the raclette fries!

The staff provided an exemplary service and even made suggestions which actually turned out to be quite delicious. Definitely coming back again. P.S: Try the Raclette. You will not regret it.

The servers were rats the food was mid and the price expensive. I do not recommend it it’s very bad.

I had a great dinner at Big Fernand. I had the Le Raclette with the paprika/garlic seasoned fries. The burger was delicious and cooked perfectly. The staff was incredibly sweet. They made me feel very welcome when I felt far from my home in America and was eating alone. Absolutely recommend this place! Also the crème brûlée was wonderful! Thank you!

Very good classic burger.I liked the buns especially.quality beef and not over cooked.Loved it rich and juicy

Great service and food to match. Decor was good. We and our fussy children enjoyed our burgers and chicken ‘ nuggets ‘ . Thank you

What downright rude service in this place. The staff could barely be bothered. I went with a friend and sat between two other tables of two, both of which also were dissatisfied. Had to ask for drinks twice, condiments twice etc. That's not even the...

Great place with delicious burgers. Nice atmosphere and music. We'll definitely be back. Highly recommend!

Lovely place with great decor and music that adds to the vibe. The burgers are delicious and very well priced for the amount you get. Thanks

An enjoyable family lunch on a birthday trip to London. The food tasted amazing, the service was slick and attentive and the decor was suitably bijou. Very welcoming of children.

Great spot for super tasty and fresh burgers with French twist! Every burger is a good pick and great location!

Very disappointed at my last visit at Big Fernand, clearly the owner is cutting costs and quality. The food you get is nothing like the pictures which reflect what they used to offer at the start of the adventure. The burger was dry, the bread...

Staff were very polite and accommodating. Food and drinks were reasonable price. Savoie Burger was very tasty and cooked perfect medium. Paprika Fries were really good. Couldn’t fault it.

Unfortunately I think the brilliant location and probable constant stream of clients has made the management of the Big Ferdinand lazy. I have visited twice recently because the food is so good, and twice I have been let down by the staff, and I shall...

Amazing burgers and great cheeses! Also have a gluten free bun which is really nice. The vibe there is really cool to go with friends and just have fun!

Best ever chicken hamburger we have had so far. Cooks were smiling and enjoying themselves. Although the waitresses were polite, they weren’t great at serving or even looking our way to see if we needed something. They took ages to do anything one asked for-...

Clean, fast, tasty - all you need from a burger restaurant when kids are hungry and impatient. The staff is very helpful and friendly, a place to visit again.

Went here for dinner with friends, and was not disappointed. Excellent waiters, and very good quality food in generous portions at a reasonable price. Atmosphere and decor is friendly too, would recommend to anyone in the area with some money to spend on lunch/dinner.

So glad we stumbled across this place. Service with a happy genuine smile and the food was fantastic. So tasty! Definitely going back when next in South Kensington.

Great experience. The food was excellent and the owner, because we waited a bit longer, did not let us pay! They were kind, polite and looking after the customer. Thank you🙏🙏🙏🙏

Delicious, super convenient location between Royal Albert Hall and the tube. The raclette burger was especially good

Great staff , great atmosphere even better food. Can’t recommend higher if you like burgers this a fab place to eat when in town especially if visiting the mueseum

Fantastic burgers. The Portobello burger was amazing Great with kids. Near to the museum’s We got here just before 12 and got a table very easily but it soon filled up!

Tastiest burgers ever. We both had raclette burgers with paprika frites and raclette frites…delicious.

After a more at the science museum, we filtered TripAdvisor for a great easy lunch location. Top of the list was Big Fernand. Whilst being burger aficionados, we'd never had a burger with a French spin. A fabulous burger that was totally moreish. Top yip,...

We visited without a reservation for lunch on a Sunday, the place was empty when we arrived at 12:30pm but started to fill up quickly after that. I had the Big Fernand burger while my wife went for Le Belphegor. The kids shared one burger,...

Big Fernand is my favourite place to get a nice burger in London! Delicious burger with authentic French cheese (Fourme d'Ambert, Tomme de Savoie, Morbier, etc...) and great ingredients (dried tomotoes, ...). I always get my burger with a gluten-free bun which is big as...

On a break between museums we popped into Big Fernand for lunch. We were served by a lovely waitress who seated us and took our orders promptly. My partner ordered the raclette burger and I had the portobello, with sides of naturelle frites and raclette...

Following a visit to the History museum we were hungry and found out way here arriving shortly after they opened. Sadly no gluten free bun was available. Disappointingly my burger arrived with an undressed salad and looked sad on the plate, additionally my chips had...

Absolutely unbelievable burger - we had the D’Ambert burger (featuring Fourme d’Ambert, my favourite cheese) and the Big Poulet chicken burger with a raclette frites to share. Both burgers were brilliant and we will definitely be returning soon!

I worked from the restaurant for a few hours and then had lunch. The team were incredibly friendly and helpful. The burger was absolutely immense! Strongly recommend!!

This lovely little burger bar is brilliant would highly recommend compared to others in the area, definitely a gem of a burger place in London. Plus the price is pretty good for the quality of the food

Shocking This is a cheap burger bar, not a restaurant. Awful staff, menu ok, most things out of stock though. Its like the place you would visit after the pub. Dont do it

Amazing food, all so fresh...even the mayonnaise is made freshly. Creme caramel dessert is a must! Friendly and attentive staff too, with a good atmosphere and chilled music.

What a gem! Perfectly located walking distance from the tube station. Gorgeous interiors, felt as if I were in Paris for a quick visit.

We felt the passion as soon as we entered the restaurant……great atmosphere and see the Chef up close working wonders on the griddle… Interesting European take on this cuisine…..our children 9&11 really enjoyed. We love France so were already half way there! ;-) 10/10

We visited this restaurant for an early Saturday dinner as we headed to a BBC Proms concert at the Royal Albert Hall. We sat outside as it was a nice day but we found the passing road traffic a little heavy, with vehicles queuing at...

I think the best choice is eating this burger there and not ordering it from home. I would come back as I like so much the burger La Raclette!

If it the above you're after this is the place for you! Its new and has delicious range of burgers with fries and rest! But you have to order at counter before sitting down!

I was pleasantly surprised when this order arrived. The burger tasted so fresh and the flavours were amazing. I love that they use a sesame seed bun, and the beef is proper meat. The fries were also delicious!!

Had a raclette burger with a portion of fries. Meal was prepared quickly. Good quality in all products, taste was abundant and staff was caring. Definitely would recommend this place as the atmosphere is fitting to the food you are savouring.

Just ordered it Deliveroo it’s horrendous! Please a I advise you all not order from this place. I’ll post a photo for proof. The patty is like burnt so much it’s actually solid you can’t bite through it

This newly opened franchise is not living up to the “Big Fernand” ethos. Such a shame. Great location in the French Quarters and Museums of South Kensington. Although the staff were far from busy that Sunday evening, they were far more interested in talking loudly...

We were aiming for somewhere else to eat, but came across Fernand. Great food a good price with lovely staff

Best burger we have had in a looong time. The staff is very friendly, the service super quick and the food delicious. We highly recommend it!

We came here because of an Instagram review. We had to wait for 15 minutes as it seems to be a very popular spot. Spoiler alert: it was worth it. We went for Le Jura, swapping the cheese to Tomme de Savoie, with olive sauce...

No complaints whatsoever. Received a cheery welcome on a dismal night. Freshly made burger, fries and salad were all amazing. Excellent portions for the price. Will definitely return.

This place was a lucky find, totally unexpected. Concise menu, done brilliantly. Garlic chips, with paprika, knock your socks off and the home made mayo is stunning. Knowledgeable a passionate team, helped make it a fun and filling dining experience.

Stubbled upon this place whilst looking for a quick lunch prior to visisting the Albert Hall. Friendly staff on arrival with a simple ordeing process. Food came quickly was fresh and very tasty. 2 burgers with fries, a pint of beer and a gin and...

Delicious burger- super fresh, great price and interesting menu (classic with slight French twist). Lovely service and very clean restaurant. Highly recommend

Big Fernand was a very nice RESTAURANT and we had a great lunch the service was good and the staff were very helpful and polite