Big Bite in County Durham

Order 2 burritos and they were terrible! Specifically said no beans and add sour cream Got beans absolutely loaded with them and no sour cream!!! Won't be ordering from there again

We were in Stanhope and decided to pop in to Freddie's however before I placed my order I asked if they took cards, I was then totally shocked when this rather abrupt woman said if I must, then started ranting on about the bank charging her £1.20 for each transaction. If this is the case then I would suggest a notice on the window saying cash only or even a polite I would prefer cash but no problem if you only have a card response. I am very much in favour of supporting local businesses but this one does not deserve it with an attitude like that In the end we ordered 2x small fish and chips which were mediocre to average but obviously do not recommend this place and will not return.

Absolutely useless store, get parked up for happy meals all the time.

Although busy, staff were pleasant and tried their best to create a warm atmosphere

To inform the manager of Peterlee McDonalds, there was 3 crew members who were extremely rude. It’s meant to be service with a smile not with a frown. These members of staff are named James, Chloe and Evan as read from the name badges. It made me extremely uncomfortable and that level of unprofessionalism was unacceptable. Personally I think further action should be taken. Kind regards anonymous