Big Al's Pizza & BBQ Smokehouse in Ballymena

Got a rib dinner, ribs were partially burnt and a few of them I couldn't eat as they were so burnt, never had an issue until tonight

The worst place to order food from total disgrace avoid this dump at all cost I own restaurants and I would never give rubbish food to my customers and I can see that it has other reviews that are basically the same you guys should leave the cooking to people who know what they are doing avoid this place totally disgusted and definitely won't be back or recommend it to anyone

Got a pizza ribs and wings and I'll never order from here again. Pizza was what we started with it was OK as far as pizza goes. The ribs and wings however were inedible the wings tasted like they had been fried and then just left out and the ribs were the worst atrocity tasted entirely like plastic and impossible to eat. There are some fantastic take out spots in ballymena and surrounding areas and this ranks nowhere near them.

Ordered online tonight for four Pizza's and some sides. Delivered so fast and we live 4 miles away! Food hot, nice delivery guy. But the big thing is we ordered online and got charged full price. Delivery guy arrived at the door and delivered the four Pizza's and sides and handed me nearly half my money back, because he said it was two for one on a Tuesday! Honestly goes a long way in my book!!!! Well done to Big Al's Pizza👍👍👍👍👍

We have always ordered from big als and never really had an major issue but last night was a disgrace we ordered a kids meal 16 bbq chicken wings a pit burger a tub of coleslaw and honey bbq loaded fries. To start with the loaded fries were ment to have shredded chicken but it was actually crispy battered chicken which was OK there was no salad just what looked to be red cabbage and then the sauce that was ment to be honey bbq was nothing of the sort I tasted of pure vinegar it was disgusting when I rang to say I thought I had been sent to wrong order the fella I spike to was the most ignorant person I've ever spoke to I don't know what way he was brought up but he should be ashamed his reply was you got what you ordered I said I definitely havnt he said that what I ordered was a mustard dressing in return I said look I ordered honey bbq that's what is on the website he then replied I didn't make the website so it's not my problem. I replied are you actually being serious how dare you speak to someone like that I am simply trying to sort out why what I have gotten is not what was on the website he proceeded to say not his problem an he will speak to me what ever way he wants because I was apparently screaming down the phone at him like a demon 😂. I was most definitely not I have worked in retail and the food industry an would never and have never behaved like that and would never scream at someone. He then hung the phone up on me I rang back to speak to a manger an could gear him mouthing about me to someone saying she wants a manager now. The person I then spoke to said the dressing is actually a honey mustard sauce not honey bbq as stated on the website and agreed to send something else which was cheaper no refund of the difference and said sorry gor the fella ge was just upset this is ridiculous he was the one giving the attitude from the min he answered. Also we ordered 16 bbq chicken wings we received 12 and the bbq sauce strangely enough also tasted of vinegar so it seems they maybe use it to water sauce down or something but this was an awful experience

Worst experience we have had from big als. Waited over an hour for food, when it came the order wasn't right. Rung the shop, waited over an hour again. When it came the burger had very little bbq sauce on it

I dont generally eat takeaway food but when I do this is where I go. The food is always excellent. Highly recommend.

Just moved to Ballymena and best pizza and takeaway in the town and I've tried them all

Ordered a burger with beef brisket and brisket was full of fat also ordered the honey chilli street fries frozen chicken with red cabbage on the fries won't be back in waste of £31

Dirty fries were amazing! Ribs beautifully cooked and so tasty.

Great pizza, garlic cheese chips were a nice side too, recommended.

Asked for a box of meat with NO was sent swimming in BBQ sauce

Usually we never have an issue however tonight we were very disappointed. We waited over an hour and a half for delivery and when it eventually arrived they didn’t give a dip that was ordered. Very disappointed.

Delivery took forever. The pizza was extremely salty. Ordered the Caesar salad with an extra fillet and paid £12 for what could be described as a side salad with extra chicken. They stuffed the second fillet in the tiny box so there was barely any salad or sauce and maybe 4 croutons. Won't be ordering again,extremely disappointed.

Great takeaway. Pizzas, burgers and chips. Street Food is amazing.

Fast delivery and the pizza's are lovely especially the Island pizza

Worst service ever ordered online for delivery didn’t turn up then they wouldn’t answer the phone I hope they close soon it’s only a matter of time

the peri peri chicken is fantastic 😋

VERY HAPPY CUSTOMER!!! Great food. I got a large pepperoni pizza last Saturday and thought the food was that good I wanted to shake the chefs hand. A young lad names Liam heggerty came out of the kitchen and thanked him. have to give this young lad a lot of praise.

Used to be the best Pizza in town. I am afraid not anymore Spoiled by the extra thin base

Food tasted great unfortunately they only gave me 4 tiny pieces of beef and 3 small onion rings on my 10 pound meal, pretty shocking tbh

Question for Big Al - is the quality less when ordering bogof on a Tuesday... Unfortunately both pizzas were loaded with what seemed like braised onions, prettymuch tastless, little chicken, little pepperoni, tiny sauce - I dont want to give low stars or low review, sort it out boys...?

Always top notch food 👌 try the dirty fries, fantastic 😋

I ordered a takeaway pizza so "atmosphere" didn't matter. Excellent pizza.

Really good, large, interesting burgers, strongly recommended.

Big Als food is great just our pizza could of done with more topping

Lovely food . Great service . Friendly staff

Love this place, pity I live so far away from it.

Great experience putting in a large order for a football group, Mark was very accommodating and everyone was happy with our food, highly recommended

Love this place pizza fries best garlic dip mozzarella sticks just lovely everything lol

This pizza place is connected to Bogside craft beer brewery. It is the BEST PIZZA I'VE HAD IN MY LIFE. It's unreal. Perfect light crispy crust, special combinations that are sublime. We tried 4 different pizzas; Cardigan, pickle (strange but my fave.), potato, bbq chicken. I can't explain how excellent this pizza tasted. JUST GO THERE AND EAT. KILLER GOOD!!!!!

Ordered beef brisket, pulled pork, ribs, goujons, peppered burger. The order also included bbq beans, 2 chips and a pizza. All the meat was extremely over cooked and tough. It was like eating leather. Extremely disappointed in the ribs (incredibly dry, flavourless and over cooked) and 'beef brisket' (essentially a poorly over cooked roast beef!). Threw the entire order other than the chips and pizza (mediocre no more than 4/10) to the dogs. Will definitely never return. POOR VALUE. POOR QUALITY

Drove from belfast. The food was ok, portions seemed smaller than last time trying or the old belfast shop..good service just need so more meat on the burgers 👍

Delicious consistent food every time!

Horrible, extortionate prices for a ball of doe, tomato sauce n cheese

Worst pizza ever had and expensive won't be back

Ordered two Southwest chicken and one BBQ chicken, got X3 southwest chicken instead. Also chips were 70% of the kebab. £8.45 each, definitely not worth it.

The BBQ pork and chicken is Stellar best in town super

One of the best places for takeaway in Ballymena, Coleslaw is amazing. Never had a bad Big Al's

Consistently good in the 30 years I've been coming here.

First class food and service can't fault it

This used to be excellent for pizzas and also it’s burgers and the whole smoke house thing. The manager used to be always there and everyone was nice and the food was excellent. In the past few months however things have changed drastically I hardly ever see the manager there the staff are sharp on the phone and unhelpful. Just recently I ordered a pit burger in the shop when I brought it home the bap was burnt black around the edges and even some of the meat was severely black and dried out. I find this so sad as I had enjoyed their burgers and other meals over the years hopefully they can turn this around

Very disappointed with our pizzas today over cooked and the onion rings were soggy. Won't be ordering from big alls again any time soon

My husband said the pizza was good. I got a burger, it was dry and flavourless. Also wasn't a fan of the chips. Probably wouldn't go back.

Very poor food. Wings were dry, although sauce was nice. Ribs were dry and very rough. Definitely don't order here

Awesome pizza, the burgers are amazing and the chicken nuggets are -by far - the undisputed BEST chicken nuggets I've ever eaten. The garlic dip and blue cheese dip are exceptionally good too.

Had the pulled pork sandwich and fries, really tasty and very generous portions

Love the Sausalito, good service and amazing desserts

Usual good quality fresh pizzas,not like domino's rubbish

The best place to eat in the town and for miles around. It's clear the owner and staff take pride in their produce. All the ingredients are very obviously of high quality - fresh fluffy baps for the burgers and thick, honest cuts of meat on the pizzas and in the burgers. There's a great range of food, you can eat to excess or have a healthy grilled chicken burger. The staff are friendly and helpful and the owner is often there working alongside them.

Lovely food. And very pleasant staff. Shakes are beautiful

Lovely food cook quickly only one problem food was a wee bit cold other than that lovely.

The best around should bring back half chicken tho miss that 😋

The Scran is always class.. The Doll that answered the phone though had as much personality as a traffic cone and was quite rude!?!

Great pizza, burgers are the best. Fast delivery service

Having ordered a rather simple pizza and garlic bread last night you can imagine my disappointment that it still hasn’t arrived. Professionalism abounds in this establishment in that they take the phone off the hook towards finishing time to prevent any further orders, difficulty with this is that if you have already placed your order but wish to query it there is no means to do so. Upon phoning today to query where the delivery went I was informed there was no record of my call, which felt very like I wasn’t believed. Do these people think I spend my days phoning people to create issues where there aren’t any? Absolutely ridiculous, won’t be back.

Just took a delivery of a Sals Kiev with chips and garlic bread. We asked for the garlic bread to be crispy (as it always should be) and the receptionist said no problem. What we got was disgusting. The pizza was cold, the chips were frozen fries and the garlic bread was a finger roll with garlic butter in the middle - awful (and cold). The pizza dough was also under cooked which I would have thought is almost impossible. We called back to register our concerns and the receptionist was less than helpful. She basically didn't give a c**p. Some customer service. The strange thing is we were not asking for out money back we were just giving feedback but she didn't care. This is only my 2nd tripadvisor review ever and I hope the Big Als owner sees this and takes some action. We asked the receptionist to pass our concerns on to the manager but I seriously doubt that he was informed. Maybe a change of staff would be in order. The sad thing is Big Als 20 years ago was really good. Obviously standards have dropped. We will never order from Big Als again. Just a pity we don't have any decent take outs in Ballymena.

Peri peri chicken and pull pork was nice

Great food ,ribs and pull pork is amazing, I travel 30 mins to get it and is worth it every time

Amazing food, everything was fresh and top quality! Great value and delicious

Unquestionably the best pizza in Ballymena. Big Al’s online ‘pick & pay’ mobile app makes it really easy to pick the pizza of your choice and make changes to your toppings. Once you’ve made your payment, pick-up or wait for your freshly baked pizza to be delivered to your door. I use Big Al’s not just because they make great pizza, they also know how to offer great customer service. 10/10.

Very nice sometimes just too nice

A poor show. Beef brisket meal was what I got. A small portion and what little of the 'brisket' I got was very dry. A poor excuse for BBQ. I'll not be back.

The original and best in Ballymena!!

Always tasty & who else would do banana, bacon & pineapple so well? Top marks!

The ribs are AMAZING! The pizza is good too.

Great food, quick service and friendly staff

Great tasting pizza quick delivery friendly service definitely order again

Just had Mississippi Bbq pizza and have to say best pizza I have had from anywhere in a long time. Base was excellent and so full of chicken and peppers etc. Will definitely be back again.

Boston garlic and the other half bbq meat feast is lovely. Pulled pork dinner with beans is also a safe bet

Honestly love the food but fat Ronan has my controller nd won’t give it back the greasy skeg

Love it. Always have to get a Big Al’s when I’m in town.

Beat pizza place in town and really good quality

Excellent pizza and a very reasonable price

Food good and came out quick. Recommend the seasoned fries

Really nice food with a great selection

Perhaps best pizza in town, but definitely best wings in town

Only place around Ballymena where I can get some half decent chicken wings 😁😁

I’ve been ordering from big Al’s for years And think the food is really good and you get what you pay for but last few orders have been slightly wrong but just ate away and got on with it. Tonight I joked to wife wonder what we will actually get tonight and low and behold delivery driver appeared and said £21 I was like what and looked at receipt and said onion rings and the driver said “ nothing to do with me” so reluctantly I paid and gave him a piece of my mind but on hindsight I wish had just sent him away with food as was stuck with food I didn’t order I honestly think they need to hire someone who actually knows what customer service is as staff who have been there a while are really good but please don’t put ppl on the phone who are completely fluent! Needless to say I’ve had enough and won’t be wasting anymore of my hard earned cash again just hope it picks up for the rest of you guys.

Brisket and pepper sauce were lovely unfortunately I couldn't eat the fries or onion rings. Fries were soggy and undercooked, onion rings were breaded, frozen, soggy and bland. Whole meal looked like slop. More attention to detail, cooking times and presentation. £7.95 for brisket and pepper sauce. Sorry never again.

Food was grand lovely as always pitty staff weren't as friendly

Not perfect but still easily the best takeaway spot in the town with their great burgers and good menu variety.

Takeaway open on a Monday evening !! Had the pulled pork and beans, the sauce was very rich and very sweet.

Great take away spot, great pizza and smokehouse delights

congratulations. you were the winners of tonight's Cub Chip Hike 😁

Staff were more than helpful and offered extra sauce and extras without having to ask

Medium Pizza of Ham & Mushrooms. Excellent quick service. Delicious 😄

After giving BIG Al's a glowing review in the past, I cannot deny the food is excellent but their receptionist needs to go to charm school. I had my phone on silent as I ordered my usual which is a seafood medium. After I told him twice what pizza I required and he attempted to cut me off but I heard him say that I was a dirty get for ordering the said toppings. That's me finished with pizza from big all's. Sad, as I've been a customer for over 12 years.

Bland food..so they cover it in sauce..nothing to rave about

Great burgers and pizzas. You get a good feed out of big als you never leave hungry. They need more room for sit in tho for takeaway it's prefect

Great quality food, tasty pulled pork and pizzas. Couldn't beat it

Great burgers and pizza. Tasty and big portion sizes. Reasonably priced.

the dirty fries are a must, best pizza in town!

Very tasty food. Can occasionally get small details of your order wrong but the food itself is always amazing.

Delicious. Best pizza and burgers in Ballymena

this was a luzury meal until matt spawn killed me!!!!!!!!!!therefore i give this restaurant a whopping 1 star ly babes.salmon buston eats fish fingers .lets have a poll ball of 80,s disco snapback .big als chicken wings were nearluy more fire than when shaggy used o.1 % of his powwers to kill tfue

Buffalo wings, ribs and fries. Only thing edible was the fries. Wings were half raw, and the ribs were so over-cooked I couldn't eat them. They wear like leather. Not good 😠

Salted chilli chicken pizza and dirty fries hard to beat

Combo meal was really good and tasty. In fact one of the tastier one's I've had in a long time. Would definitely recommend. Large pizza, buffalo wings, seasoned fries and 2 cans for £15.00.

Big Al's never fails to deliver on great tasting pizza. They also have an extensive menu available with lots of choices apart from pizza.