Tim Hortons in Ballymena

It was better than expected. The layout and sitting area looked good, and food wasn't bad.

The employee named Tamzine was very helpful and easy to talk to

workers are so friendly and food is great !

I truly enjoyed the atmosphere and service, with special thanks to Jithin and Anjana. I look forward to visiting frequently!

Testy Food, Fast Sevice and lovable atmosphere

Very good service especially anjana❤️

GOOD EXPERIENCE....The coffee is always fresh and the variety of donuts is impressive. The staff is friendly and quick, making my morning commute so much easier especially Anjana.... I particularly enjoy their breakfast sandwiches—they're delicious and satisfying. The atmosphere is cozy, perfect for grabbing a quick bite or relaxing for a bit. Highly recommend!

I am very much pleased and satisfied with the food and the service provided to the customers. The approach of the staff was remarkable. Special mention to the staff Anjana who was really co-operative and had excellent communication skills . I would highly recommend this place!

Get service and brilliant coffee

Very accommodating people and smile at when taking and serving your orders.

Delicious food and very relaxing amviance

Always had such a pleasant experience here! Staff are lovely and friendly and food is always great. Love their donuts!!

Love this place my favorite coffee delicious food as well like new pulled pork chix sandwich and chips lovely and the atmosphere all nice and quiet ☺️

Clean and nice place to go. Order came quick and also stuff is very nice.

i didn’t like it that i ordered a triple cheeseburger and i got a double cheeseburger and i didn’t get straws for out drinks .. the delivery guy was ok but it was a little bit late.

I love the prices and customer support,A young gentleman called simon crilly helped me find my suggestion in the food menu,such a good experience,i reccomend.

Quick coffee refuel after a trip to the local cinema (I'll stick with Costa next time) ordered a black coffee extra shot.... Nothing special, confusing or difficult in my opinion but how much did I over estimate my order!? Hate using screens to order, plenty of bodies at the counter but no one wants to even make eye contact let alone speak to you so order placed on a sticky screen (with HUGE images so again how did they get it wrong?) stood around for 10ish minutes Paid for my order placing way too faith in the competence of my server Driving away I thought I'd open my coffee to cool before drinking and it's white? Milk? Who knows! Tasted and not only was it cold it literally was disgusting.... Will not return if something as simple as a black coffee can't be completed without screwing up how badly could they mess up food orders?!

Just had a coffee which was lovely. The female staff member noticed I had a stick when I was ordering electronically, and when it was ready she brought it to where I was sitting. It was so kind of her. Lovely staff 🥰

Nice coffee shop, friendly staff

Great service and best coffee 🩷

We had nice experience here and servers are great. Thanks to Asma for kind nature and great hospitality. 👍👍

We had a wonderful experience in Tim Hortons Ballymena,Thanks to the server Ms Asma.

Very poor service over 15 minutes waiting for coffee , with 4 staff members that I can see working. Never had bad service like this from any other Tim Hortons I think the manager should do a rethink on its staff and training because they don't seem fit to work as a team. Just decided give this place another go made my order 2 members staff continue for about 10 minutes to chat, then another 2 come in from a smoke break so now after ordering Rin for 10 minutes people decide to see what it to prepare a simple nacho burger meal with coffee , received order went on to work 3 minutes away max. Open up lattice fries black over cooked rock hard and cold , no dip as ordered, burger cold like it was cooked and hour ago. This place is a mess with no one caring about fresh prepared food or customer satisfaction. Tim Hortons do yourself a favour close this branch down !!!

Great place! Ideal location to meet a friend. Great quality coffee, comfortable atmosphere and helpful staff. Will be back!

Lovely place and atmosphere. The service was amazing and everyone was so friendly. The perfect spot to enjoy a catch-up with a friend

Great customer service. The food was delicious, as always.

Friendly staff. Cheap prices and great food!

Staff always happy and helpful food fantastic value 5 star

First time here and couldn’t fault it! Clean, good food and great service. Would recommend 😀

Amazing food and drinks . Fantastic customer service .

I didn’t even get my food yet it’s saying delivered? Joke I either get my food or expect a refund

Class food and great staff, would recommend !

Very nice place to have a quick meal … really friendly staff

I love it there .. very friendly stuff and great food too

i dont normally write reviews but my experience was horrible... the food was disgusting and greasy... i ordered a ham and cheese melt and the grease was running off the cheese into a puddle on the paper below. my friend ordered a hamburger and she said the patty didnt even taste like real meat. this is the 2nd time we have come and the first time was good so im not sure what went wrong. i also ordered a strawberry milkshake and it tasted like straight up sugar without a hint of strawberry. there were multiple flies around and one even landed on my food.. the food was also much too expensive for what i got and the chips were burnt to the point it hurt to bite them. the tables were dirty and the floors were too. the employess looked like they had no clue what they were doing and service was atrocious. this whole restraunt is a disgrace and needs to be shut down. there were brown stains on the wall behind where i sat and it took 5 minutes for my order to be taken while the place was empty. horrible place and if youre thinking about going, i strongly advise against it.

All great such a nice experience

Very slow service, drive thru gets complete priority! Food was freezing!

I like this management and work faster 😇😇😇

clean spacious coffee house..... 1,Cappuccino cold 1, Latte, which wasn't a Latte......cold.... very disappointed. too many staff on a one time and stood around not doing much.... First time visit......very much doubt I'll be back.

amazing staff. Food is delicious and worth the price for the breakfast menu. Coffees are great

Great costumer service. Place was clean and staff very helpful when trying to place an order. Staff are great when answering questions about their vegetarian options and many to chose from in their breakfast menu and lunch menu.

Great service and very polite staff

I've been here several times, as have many of my family members and we all agree this is the worst place for food or coffee in Ballymena. Every single time I go, something is missing, made incorrectly, the staff seemingly have no idea what they're doing and there's rubbish all over the counters because the bin is stuffed full and hasn't been changed. Today I ordered an iced vanilla latte, I was handed a hot coffee in an iced drink cup, I asked for ice and got 3 cubes, decided I would take it home and add my own ice as it was still warm, where I then found there's been no vanilla syrup added. I was the only customer they served while I was in there. Why was this such a disaster of an order??? I could write another page and a half about how awful the food is but this has been long enough. I've tried to give the benefit of the doubt several times but I really cannot fathom what is going on at this place, that is ALWAYS empty yet the service is so shocking you'd forgive it if it was constantly busy - but it isn't. Anyone giving this place more than 2 stars, you need to get out more. It is the worst branch I've been to.

Been here several times and today is the last the bins are overflowing the seats and floor are filthy and staff stood behind the counter talking one with her hands in her pockets the area manager should be ashamed of themselves to be responsible for this filthy hole and lazy staff who need some leadership

Staff were lovely. It was a piece of home.

good food. good deals. became my favourite spot

Great atmosphere good service and good food

Really good food and plenty of items to choose from drinks and pastries and hot food car park at side of the shop

did not recieve one thing from my order

Lovely Mochas and Hot Chocolate. Coffee could be stronger in Mocha

Great donuts, staff and toasties, wouldn’t recommend anywhere else in Ballymena

Best cafe in the ballymena. Lovely staff and amazing hot chocolate

Great Place, amazing service and the food is great! Definitely recommend

Very good sevice and staff was very good

there was meant to be a box of mini bits on all orders over 15 which I didn't receive

Always enjoy coming here, and it’s probably my favourite cafe now. The staff are very pleasant, and the coffee is pretty good. Any of the food I’ve ordered has been decent. Generally it’s quite fast, but occasionally it can be a little slow.

Order was never delivered, I was never called, security never saw delivery driver

Uber eats driver let company down, uber eats app states you can change address if made mistake, to contact driver i did this and he said not my fault you picked wrong address, no i wont deliver, the address was still local and 10mins down road from company

Tim Hortons is a fantastic place to catch up with a friend or grab a top quality bite to eat

Absolutely amazing donuts! Would definitely recommend to anybody😃

Absolutely love grabbing a hot chocolate with friends here. Always a positive experience and friendly atmosphere.

Make a very good grilled cheese , lovely milkshakes, and delicious doughnuts.

The best donuts and great place to catch up with friends

It's not a shadow of the original Canadian stores. Just another burger joint. Its a shame really.

Lovely staff, great atmosphere and lovely food

I have to say,I enjoyed every single bite of the meal in Tim Hortons.

Cheese and ham melt and and apple fritter. Both were really good. Ballymena store

Nice place to sit and relax but everything is majorly overpriced.

this place is cool i like the doughnuts

I was in for food tonight I want two bacon double cheese burgers and chicken burgers and it was 15.60 pounds and when I got home I just had one bacon burger and chicken burger and it was freezing and I just live three min from it and they have solen a burger off me I hope not be back near it the dog would not even eat the food out off it

One thing though is they should accept cash, it is wrong to pay only by card. I'm totally against that payment method.

I ordered a grilled cheese with double cheese, the cheese was still solid and nowhere near melted pissing grease everywhere, shameful. Grilled cheese? More like grilled grease. I was left sad after, good hash browns tho

I always find Tim's a nice place to be, there's always plenty of parking outside, the staff are always pleasant and know what they are doing .

Great value venue for lunch, great coffee, and doughnuts

We arrived mid morning and found the place empty and dirty. The food and coffee were expensive but good, the service quick and pleasant. The place was on first appearance clean but as I chose a table I began to see abandoned stir sticks, used salt sachets and bits of food on the floor and tables. I sat at a table and immediately realised my shoes had become sticky. On closer examination I had stood on spilt & dried up hot chocolate. (See photos). I know it's the holiday season but given the place was empty you would have thought cleaning would have been a priority. I will return but would hope for a cleaner and fresher environment.

Nice place to sit and have a chat. Food was good.

Place was dirty, not even lunchtime and it was a mess. Dirty floor, dirty tables. Toilets were bocked n smelly. Food was lukewarm.

Place is empty, noone going in. At the price im not surprised. Ordered 4 donuts and drinks. All 4 donuts came on 1 plate. Went up and asked for more plates, guy reluctantly handed me one. I said weve got 4 people eating one each can we have a plate each. Apparently they had no more plates! He offered the paper that goes on the trays! At the money id expect a plate

I ordered pancakes and requested no whipped cream. I opened the box and there was honestly more whipped cream than pancake and it was a complete mess. The burger was cold in the middle and the lattice fries were cold. £13 spent and I barely ate any of it. The only good thing was the cherry and apple cooler; the one thing that came from a machine and not a worker. Will not be coming back.

Bought the Lattice fry’s as online they looked great but was disappointed they were cool and felt like they’d been sitting there days,leathery in texture.staff were good.

Nice place than ''Mcd'' , food is much better but sometimes staff forget to give you the complet order.

Fast and efficient. Food very good.

Very nice cafe. There is no full cream milk which is a pity so I wouldn't buy a white coffee here. The coffee is good though; I go for an Americano with full cream! Arshad was very helpful; thanks Arshad for all your efforts; well played, Tim would be proud of you. Thanks to you too Tim for making the most of your hockey and coffee talents! Samuel

GOOD food GOOD people very GOOD👍

Loved it great food and assistance

Great service by staff especially arshad he is so friendly

Staff was friendly, amazing food experience,I would love to come thrice in a week.

A great place for coffee and donut 🍩 and great atmosphere about it 👌.

Enjoyed a lovely chai latte in Tim Nortons today

really good people working good customer service

Lovely place great staff especially ash

Great place and amazing doughnuts 🍩 😍 🙌 Really friendly friendly staff.

Hot chocolate was great. Staff very friendly and efficient

Superb quality food and professional service...loved it

Overpriced average food. Will never order a meal again the waffle fries were as hard as bricks. The Burger was quite good. Not a coffee person so for me it's just a pricey doughnut shop.

Very good service nice and clean highly recommended

Staff were very proficient. Food does not add up as its chewy and below standard, a bit cardboardy and not what you would expect. Ive been here twice and both times the same even though I chose different things. Left me feeling as if I had just eaten something unfulfilling. It would be so easy to get this right. I would recommend the restaurant for cleanliness and staff proficiency but not the food.

Friendly staff , great service , excellent coffee and doughnuts..

Food, donuts and drinks are perfect. Great customer service.

Great food and excellent customer service. Highly recommended!