Bicester Brewers Fayre in Cherwell

Was a quick visit but wanted to thank the bar tender for helping me outside. Great service and attitude.

Place is chronically understaffed. Queuing out of the door to order food /drink. Ironically, customers might spend more money if it didn’t take nigh on 30 minutes to ask for it. Ordered x3 starters and x3 mains. They brought x2 starters and x1 main. Now, I don’t know about anyone else but I can’t eat a starter and a main simultaneously. Not the fault of the staff, they are youngsters, no managers to guide them. Premier Inn and Brewers Faye don’t seem to be able to communicate with each other so if you are on a meal deal keep evidence of payment and take it with you. If you like a good queue, this is your place. If there are only two of you, anticipate one will be sat at the table alone all evening whilst the other stands in the queue. Take a deck chair. Breakfast:take your own tray because that is a good 30 minutes of running around the building queuing and collecting stuff up, by the time you have assembled what you need on the table it’s all cold and your are ready for lunch. Allow 10-15 minutes to make toast for a table of four. Take your own tray.

We visited for the Sunday carvery at around midday. Booked in by friendly staff, shown to our seat. Nothing was explained how their carvery system worked so we were sent from the carvery line over to tills where there was a long queue. Meat was lovely, not a huge choice of veg but all well cooked. Free parking for 3 hours - book in on tablet at front door. Toilets upstairs. Overall, nice, clean place for a standard carvery at a good price.

Disappointed with quality of food. Curry too watery. Dessert delicious.

Lovely meal at brewers Fayre. Was greeted warmly by Bethany who asked about allergies and made us feel welcome.

Great venue good choice of food

Had coffee in the bar, very nice it was too

Very reasonably priced lunchtime meals. Good portions. Be careful of parking as it's time limited.

Lovely roast dinner, as always.

food was good but we had quite a long wait between starters and main meals

Just stopped for a drink very nice 👌

Don't eat here. The service was honestly disrespectful and the curry had basically no taste. None of the lacklustre food did to be honest. Very depressing experience.

The food was absolutely amazing

Unfortunately, I have to give a 1 star here. This is the fourth time, I was turned away for walking in without a booking, when more than half the tables were empty. I can understand there’s a staff shortage, but there are better ways to handle walk in customers, rather than turning them away bluntly, when so many businesses are struggling to attract customers on weekdays. They could have easily offered a seat at least to have a drink. Since my negative review, I have been there a few times now recently and I have had a really good experience these days, and I am changing my 1star review into 4 stars.

Went to Brewers frye for a lovely meal with family I had chicken tikia curry and breaded mushroom and a strongbow mu family had mix grill and a swearing platter Charlotte, kim, Molly, Rayan and Lisa made us all so welcome we will return 😀

I had a full breakfast on 22/4, two staffs are definitely helpful and nice. Served all guests politely and always with smiles.

Rude waitress. Raised her voice at us when we apparently "didn't use the right glass" for refills even though we paid for bottomless diet coke. My brother wasn't feeling well at the time so that waitress wasn't exactly helping our mood. My brother even ended up vomiting in the toilet after eating the beer-battered haddock. Granted, the food wasn't the problem, my brother just isn't used to consuming alcohol and he had some dairy for dessert that made his stomach feel worse. My actual problem is with that waitress. She told us not to get any more diet coke but we paid for bottomless, so. Don't know what her name was but she didn't have to shout. We even asked which one we should use. Still shouting at us. Other customers saw and heard it. It was humiliating. We won't be returning.

Waiting in the line to be served for 45 consecutive minutes, absolutely appalling. Food was nice though but absolutely not worth waiting for.

Chicken tough , burgers burnt beef and ale pie had hard pastry very few chips and peas crockery chipped. Forgot to redeem my voucher and Ryan the manager said he couldn’t do anything about it. Seats were sunken and uncomfortable let alone dirty.

The buffet breakfast is always marvellous. Good food, lots of choice and the greeting is always happy by the lovely and chirpy manager. Staff are very nice and all in all a very pleasant visit every time.

The food was ok, the place is a little tired... staff were very happy and polite

Top place to eat good food 😋 👌 and serve with a smile 😃

An amazing place such good atmosphere and child friendly, thank you Glen for making it a great experience for both me and the children

Great food and great value! Service was excellent! The young man that took care of us, Glen I think, couldn’t do enough for me and my future wife. A great asset to the business, give this special young man a pay rise! We’ll be back very soon!!

Really lovely place with great atmosphere and staff are wonderful. Had chance to speak to Glen, shift manager I think. Lovely guy and shows real passion to provide for visitors!

I stayed at the Premier in and went across the road to brewers for my dinner it was a fantastic meal with outstanding service my server was Glen he was polite, helpful and always made sure we had everything we needed it was a pleasant experience and if ever in town again I will make sure to pop in. Thank you to the whole staff for a good evening.

Wonderful food, wonderful service! Our Waiter, Glen, was very helpful and attentive to us. Will definitely be coming back!!

Went to have dinner with my partner on 28th March and had an amazing experience, excellent service from Glen!

Great food staff very helpful enjoyed my time there Glen

I had a wonderful dinner services! The food was great and the server glen was great really helpful, very patient and great with my son all in all great time

Worst food I've had in a long time mushy peas set solid chips cold and not sure the scampi was even cooked each piece spat water at me as I cut into them.

Had the smothered chicken for lunch, was delicious, was greeted at the door by Charlotte and she is always really nice. Love coming here.

Charlotte was amazing 👏 ehat a lovely bunch of staff. Ryan also! Drinks lovely many thanks for accommodating me and my crazy kids! Will definitely be back soon came back March just as good!!

Booked for a later breakfast as there were no slots left but I was accommodated anyway, which I appreciated! Food was good and great choice.

Could not believe how good the food was for the price. Lovely curry and fresh crispy salad!

Well priced Sunday roast which is good value for money. Popular on Sundays in particular so booking is advised.

Best breakfast in town, if you don’t wanna cook and wash up after, brewers Fayre is good option, you can eat as much as you like, unlimited coffee and juice and chef Craig is cooking the best soft wobbly bobbly poched eggs, you need to try it, it’s delicious 😋 will be back again soon

It's ok, nothing more than that. Need to be able to order from table or sort out the queuing. Menu poor, needs more healthier option.

Not intentionally give 1 star, but it was so bad. I was waiting for friends, so just ordered a starter for myself, chicken wings £6.19, I got 5 pieces of chicken wings, not like Nando's whole chicken wing, was very small and dry, feel like being deep fry for few times already. So don't order chicken wings here.

Very noisy with lots of young children. Couldn't hear myself think......

Had a lovely meal yesterday I had a mix frill and bread mushroom as a starer. Kim, Lisa and Charlotte was amazing and very polite made my day more wonderful I will recommend to friends and family

Let's start with all the staff are super lovely! Though the quality of food isn't what it was! Few attempts at getting the right food to the right requirements. As someone who has raved about this place for five years, it's not what it was. As the staff are by and large the same faces, think the problems could be outside their control.

Finished a 15hr shift. Staying at the premier inn across the road. The bar last order for drinks was 9.30pm What bar shuts at 9.30. Especially when the kitchen shuts at 9. Reeks of mismanagement or laziness. Staying in bicester again in 3 weeks. I'll book somewhere else

What a great place for good food on a budget. Have had breakfast Sunday lunch and a meal in the evening. All were lovely. Friendly staff good location with parking. And pleasant atmosphere. Highly recommend it.

We had a fantastic time at this restaurant's breakfast buffet with our family. The variety of dishes and drinks was everything on an English Breakfast menu and everyone found something they loved. Great food, great atmosphere, and excellent value. The staff are friendly and helpful. There’s also parking space for up to 2 hours! We'll definitely be back! 😊

I popped into brewers fayer in Bicester for breakfast, the service was amazing and the staff was ever so helpful they really go the extra mile for us elderly people. Love going here

We have visited here a fair few times over the last 5+ years and sadly the food has really gone down hill. Steak was full of gristle, many items unavailable and undercooked chips! We complained about the steak, they blamed it on the supplier! No apology or anything. The young guy at the bar was friendly, others weren’t. One guy who was cleaning the tables even butted in our conversation in a negative way - which he had obviously been listening to…Yes, you get what you pay for, but the prices are pretty average but the food, atmosphere and respect were all way below average. It was a good central meeting spot for us all, but we will no longer be returning.

This place is budget-friendly and very clean! The food wasn’t the greatest, but it was good enough for what you’re paying for.

We always go to Brewers Fayre an have an amazing breakfas!! Charlotte is the best waitress and meets all our needs and we have two small children

We eat here as a big group every week and the food and service is always spot on with the menu being reasonably priced. Staff are all really friendly and always a lovely atmosphere. Would definitely recommend

It was reasonably priced as meals go, however the food was quite poor quality. Which means you still don’t get what you pay for. I wouldn’t recommend unless you are stuck for somewhere to go.

I recently visited on a Sunday and unfortunately, my experience was far from pleasant due to the poor service I received. Upon arrival, the female staff who appeared to be in her 50s with curly long hair, greeted us with a clear lack of warmth or professionalism giving us a feeling this restaurant is only welcoming local people but not tourist. Her attitude was dismissive and unwelcoming, and it was evident that she was not particularly friendly or attentive to our needs. As Asian customers, it was disheartening to sense that we were treated with less courtesy than other guests. It’s incredibly disappointing to encounter such behavior in an establishment that should value all patrons equally. Beverages and some of the food has been good , but the service left a sour taste that overshadowed the entire experience. I hope the management will take this feedback seriously and work on improving their customer service to ensure that all customers feel respected and welcomed.

Food was ok for something to eat and price

Love going here with my kids! Staff are always so friendly and food so yummy! We are very fond of the waitress Nicky as she’s always so funny!

I booked a table 2 weeks in advance for Sunday roast as we had a leaflet posted through our door. We walked half an hour in the rain (don't drive) only for lady at bar telling us the voucher won't work for us because we are two people not three people. We tried to get two roasts one of which had extra meat which made it over £25 minimum but not working for the extra meat doesn't count as a main so our minimum is 2p short. No manager to help out so we went home soggy and sad. Also been twice before and missing ingredients each time. Nothing wrong with the staff but the company really made a terrible misleading promotion which ruined our day.

Very cold! We had to keep our jackets on and I was still shivering most of the time. Food also seemed to take a long time to arrive, and a number of the cocktails weren't available due to not having the ingredients. On the positive side the food was good, portion size reasonable, and it was well priced

The food was great and the £5 meal deal made it all the better. At the time, the service was around +30 minutes but it was worth waiting

Such friendly and helpful service. Makes going out a treat. Thank you!

Had a lovely meal here today, portion size was huge, meal was hot and delicious, Molly tended to us,she was very good and an asset to your company

Lovely meal, friendly staff and a nice atmosphere. Good prices and plenty of food

Worm welcome Brilliant food and amazing service from Molly, David, Russel and Emma. Thank you for having me.

Good foods and good staff beautiful food staff was quick and they were happy serve us Food were hot and they had everything it needed

Good atmosphere with friendly staff and free refills with coffee which is a bonus

£5 deal for a main meal in the week is excellent value (plus £2.99 for a pudding). Food was nice and a decent portion. Service was good. They have highchairs and baby changing etc. You need to register your number plate to park free for 3 hours. We just overstayed this (small babies mean it's easy to stay longer than intended!). However there wasn't a way to extend the 3 hours. We paid £3.50 using an app to stay an extra hour, but you are meant to pay on arrival, not as you're leaving. Hopefully we don't get a parking ticket!! Something to be aware of. If you plan on being a long time, somewhere else might be better.

Great atmosphere food was good service was nice

Very small portions, long wait for food and tasteless. The food was almost thrown at the table and no sauses offered

Came in for some food before shopping food was lovely and hot staff were amazin especially Ryan the manager very helpful.

Food was OK, the burger was very oily, the buns were not toasted, and not many fries.

staff were very friendly and helpful and very informative 👍

No Christmas menu .. No peppercorn sauce ..no deserts Real shame because the staff were doing their best .

Very allergy friendly. Tasty food. Great service.

Great carvery again from Charlotte and her team Plentiful meat three choices and excellent service No need to go elsewhere adequate parking and ideally placed in the centre of town We wouldn’t go anywhere else So welcoming For other meals look out for the weekday special offers , £5 each ,selected midday hours up until 6 Pm

Fantastic! Great breakfast buffet, wonderful selection of cereals and croissants, too. Loved the bacon mushrooms and eggs and loved the coffee. Great staff.

Very chilled night eating while staying at the hotel. Thanks to the amazing staff.

Family of five we had Christmas menu. We had such a lovely meal, the burgers were really good also. Food cooked perfectly lovely and hot. The children's pudding ran out but the staff were so sorry and gave them extra smarties which was kind. Excellent value for money also .The staff were so friendly and couldn't do enough thank you. Special thanks to Ryan and Emma for making our festive dinner so enjoyable We can't wait to back !

Got there to friendly staff who explained the supply chain difficulties and then the brilliant team proceeded to ensure we had a great meal with super service with a lovely atmosphere. Thank you to you all.

Before we sat down we were greeted with a list of food not available, fair enough. The service from the bar was good. My only gripe was the I assume 'Manager' on the phone head set every couple of minutes, ruined the atmosphere. Please take phone calls BOH or at least have one where a raised voice isn't necessary. The food was pretty much standard and what you'd expect.

Always a restricted menu, why is there always a long list if items not available today ??

Food was nice but Ryan's attitude made us feel uncomfortable he seemed quite unprofessional maybe he needs more training

A perfect example of how not to run a pub/restaurant. Arrived at the venue to be greeted with "here's a list of things that are not available" hmmmm firstly I'm not telepathic and have never been here before so how about you show me a menu of what is available?? at which point we should have left ! Conflicting stories as to the cause of the apparent supplier issues didn't help our confidence. "We are having to buy food locally to get through the day" then why on earth didn't somebody write a full and comprehensive shopping list of ingredients required ???? I mean there is a massive Tesco's over the road and If I recall correctly they even sell garlic bread! (which was also not on the menu)... Why oh why did you not call people in the morning to give us the option to cancel our booking ? I can only assume either out of complete lack of intelligence/situational awareness or a cynical desire to glean what cash you could out of poor unwitting fools who would be served barely palatable beige fodder. The one dull glimmer of a barely shining light were the waiting staff who were helpful in what must have been a very bad work day. It certainly made for a memorable birthday celebration sadly for all the wrong reasons. Needless to say the Brewers Fayre wasn't fair at all. In summary reminded me of the old British Rail cheese sandwich from the 70's wholly dissatisfying.

Fantastic value, nice and clean, great staff. Loved it.

Book for Saturday night, no festive menu avaliable, only a few items on the main menu avaliable very poor choice 😢

I live in Cyprus and flew over for a short stay to visit family and friends before Christmas. My elderly mother wanted to treat us to a Festive meal at the Brewers Fayre in Bicester. I made the booking via there website over a week ago. When we arrived, the staff told us they were having supplier issues, and they had already closed the carvery. We were shownto our table, and given the chance to copy the hand written list of items that were not available from the menu. We chose our meals, and I went to the bar to place my order, only to be told everything we wanted wasn't available. I understand that sometimes things go wrong, and suppliers change, but my frustration is that, at no point until we arrived, had anyone contacted me (via email etc) to inform me of the issue, and that the menu would be seriously affected by the lack of deliveries. My mother was very disappointed that her special meal with her family was nonexistent. We didn't even stay for a drink, and left.

I was shocked with how much wasn't available on the menu. I think the list of food unavailable was longer than the actual menu !!! When we had finally worked out what to have and placed our order, it then took over an hour for our food to arrive. Pizza, over cooked. Steak, char grilled to a singe.. Chips, all over cooked.

Never fails to dissapoint.the worst place to eat ever

me and my family go to brewers regularly, the staff are always amazing, especially charlotte the manager and the food is good. can’t go wrong

Disappointing Christmas menu no pigs in blankets or Brussels!!!!!

I had carvery & it was amazing very pleasantly surprised, & everyone else at our table enjoyed there food definitely would recommend.

During our visit, we were refused a table by staff member Ryan, despite the online system showing availability. His dismissive and unprofessional behavior made us feel unwelcome. Other staff were polite, but Ryan's continued hostility overshadowed our experience. Based on similar reviews, it’s concerning that discriminatory treatment is occurring here.

Ate here as part of the meal deal whilst staying at premier inn Bicester. I regularly stay at premier inns throughout the uk for work and this particular brewers fayre is the worst one I ever experienced. First night there was a lot of food on the menu not available, second night approximately half the menu was not available. The actual pub had no heating on so everyone had to wear coats in the pub whilst eating. The food was cold very quickly . However it was served minutes after ordering and couldn’t possibly be cooked that fast. It appeared and tasted like it had been precooked and just reheated in microwave. Staff seemed to make a joke of how crap everything was . It’s a good job work pays for the meals because if it was me paying for a family dinner I would definitely have refused and left to eat somewhere else. I must also say that the breakfast was lovely, hot and fresh so I know they can do good food if they put their mind to it.

A very poor experience, 5 of us opting for the "Festive Turkey" which took 45 minutes to arrive and when it did it had cold plates, cold sprouts, cold carrots, cold cabbage and bizarrely very hot potatoes (I suspect the plates were sitting in the kitchen getting cold waiting for the potatoes). Another table had complained that they had starters an hour and a half ago but no sign of the main course since. To top off this miserable experience I'm informed that there was no toilet paper in the Ladies. You may gather we won't be visiting Brewers Fayre again, at least not the Bicester one. I did complain at the bar and the lad said he could go and look for the manager but it seemed unfair to others waiting to order drinks to make them wait while he went to look for the Manager.

Been there today for my sisters 50th birthday meal. we had a booking for 12pm. We called the day before to change it to 1pm and was told this was fine. We got there at 12:40(20minutes early) to be told we hadn't called the previous day. my sister said she had called and showed the lady on the counter the call log. She basically called my sister a liar and said they wouldn't have told her it could be changed. Even though when we walked in, they said oh that's the booking that was changed! So they 10p% knew. They then told us this wasn't our fault and they would honour OUR mistake but we had to be gone by 2pm! They then took 25 minutes to bring out my sister vegetarian option so we then disnt even go up to the carvery toll 1:15pm! What a farce and what a rush! The lady on the counter was so rude! The carvery selection of veg was minimal, the roast potatoes were disgusting, and the plates are child size plates! We will never eat here again!

Long queue at bar to order food and stood for 5 mins waiting to be seated. Lady who seated me had a poor attitude

Busy but relaxed atmosphere, very good buffet breakfast, all staff very friendly and helpful

It was fine, staff really nice and helpful. Meal was warm and reasonably priced, my seat was comfortable and the table clean.

Took my children out for a meal. Food and service was fantastic. Will visit again.

Had a lovely lunch Sunday 10th for our grandsons 18th birthday. Food and service was very good, would recommend

Efficient service. Food reasonable.

food was great and fast delivery

Comfortable atmosphere , hot and nicely presented food, great friendly and helpful staff