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3.5

Based on 33 opinions finded in 1 websites

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Nº 381 in 516 in Renfrewshire

Nº 55 of 67 Other cuisines in Renfrewshire

CUSTOMERS TALK ABOUT DISHES WITH..poachedcoffeeeggs
Score
OpinionsNoteTripAdvisor333.5

comment_iconOpinions

I was here with my friends. I have to say I am a regular and I think some of the moaning reviews I am reading here are a lot of nonsense. Sometimes I think reviews can be written by competitors.We always find this coffee shop busy. Its spotless clean.A good variety of food available. Staff are very friendly & service is good. They also operate a loyalty card service where a little card is stamped at each purchase and after card is full (6 stamps) you get a free meal on the meal card.Likewise the hot drink card. If in Paisley then this is THE cafe to visit in my opinion.

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SweetLady2u2 . 2024-03-02

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Myself and some friends went for lunch Sunday 28th January to this cafe where we are frequent visitors. The coffee was that cold I thought they got us mixed up with asking for ice coffees instead of Americanos. One of the party ordered a breakfast and then was told that they had no potato scones which is surprising as this is one of the essentials of a scotch breakfast. One of the other party ordered cream of chicken soup that was like water and the baked potato was that hard we could have done with a chainsaw to cut into it. The cafe was very dirty and there was plates and cups lying used on the tables. The staff frequently walk past tables and never clear them after people have finished. Some of the staff could do with customer service training and a smile as their demeanour is terrible. The only staff member that always has a smile is Monica and is always very helpful. This used to be a great wee cafe but has went to the wall over the last few years. The menu could do with a rebrand and the place a good clean. The cakes look like they have been sitting out for days. The management need to have a good look at the way this cafe has went downhill.

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alex k . 2024-01-30

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Poor customer service…went to order at desk to be met with a guy with no people skills, not even a greeting. Asked if they had any baked potatoes and got a shake of his head and not even a word! Made a sharp exit and found somewhere else more inviting and customer orientated…

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Suzanne M . 2024-01-20

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Took my better half there for breakfast today (23 Dec 2023). My first ever visit although Sandra had been there before. We ordered two full breakfasts plus an Americano for me and a cappuccino for Sandra. You just order at the counter. The staff were excellent, very helpful and courteous indeed. The coffees arrived first, followed soon after with the breakfasts. It's nice that they offer either fried or poached eggs and also brown or white bread. The coffee was lovely and the breakfasts hit the spot. The only slight downside was the cold plates the food was served on. Many of the tables seemed to be reserved. In that respsct, Bianco Nero is no different from many other restaurants. Surely empty tables don't earn money? That little rants aside, I'd definitely return to Bianco Nero. It's airy and spacious, the staff are very pleasant, the food is good and the proces are sensible. I liked this place a lot and I'll add it to my tiny 'go-to' list for eating out in Paisley.

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BigBaldyAl . 2023-12-23

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The Brie and Bacon Ciabatta was nice. The salmon was coloured at the edges dark. The full breakfast was great for the 7.95 the roll on sausage was small. More roll than sausage. My roll on bacon with fried tomato was small. With only one slice of fried tomato and the bacon was a bit fatty. The staff were non chalant and not welcoming. The atmosphere was too bright for a Sunday morning or indeed anytime. Nice place though.

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Boyd Y . 2023-12-18

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Well run And very smooth operation reasonable value for money And they have a loyalty card Ask for one

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GrandTour05236693104 . 2023-10-11

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August - Got a salad 2 days in a row and each time something missing … avocado chicken salad no avocado …the next day no chicken. Staff rude, just got handed money back no apology. September- gave it another chance and got a club sandwich - no lettuce or tomato just bacon and chicken. My partner also got 2 morning rolls half of roll was missing at the top and sausage burnt to a crisp not edible.

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Y H . 2023-10-01

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Too many tables reserved and had to sit in a very dull room. My coffee came and the saucer was full of spilt coffee and I had to ask for another which was brought. This is a place that's fine for coffee and cake but not lunch.

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MOLLY19782014 . 2023-08-05

MORE AT TripAdvisor

Popped in for a quick lunch but stayed on for coffee as well. Good buzz about the place. Excellent menu, well priced. Counter service. Lovely cannolli as well. Really enjoyed our visit. It gets very busy at lunch time, so time it carefully to avoid disappointment. We shall return.

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GlesgaTours . 2023-05-21

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Table was filthy. The whole cafe was pretty disgusting. Food wasn't really that great and I was left wondering how long they've kept their salads sitting out? Worst part was the service though, staff were really rude and impatient. Looks like we were served by the owner who slammed down our drinks and food and made us feel very unwelcome. We hurriedly swallowed our drinks and paid the crazy prices and left as soon as we could! It was so terrible - we left in fits of laughter (Were we being pranked?)!! Won't ever go back.

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miketD8023EQ . 2023-02-24

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Went here today with a large group of friends for afternoon tea. We were given the room at the back which was perfect for us. Food and service were both fantastic. Really good value for money with food left over which we got to take home with us. Thanks again. We’ll be back soon!

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rachael1880 . 2023-02-18

MORE AT TripAdvisor

Always go here with my mum and we love it. Food is great, staff are great and prices are fair for the quality of food.

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lily03t . 2022-11-01

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In with wife and son for a quick bite on a Sunday afternoon. Son’s Scottish breakfast was cremated - bacon with burnt black patches, Lorne sausage was crispy. Had to send it back and get it changed for something else. Chicken soup was tasty enough, but very salty. Had to get a soft drink from supermarket on way home to get rid of the taste. Not impressed, this place used to be a lot better.

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gwishy . 2022-10-23

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Dreadful customer service at Bianco E Nero in Paisley on Wed 15/06/2022, PM. Waitress disputed signature on their loyalty card and implied it had been falsified to fraudulently obtain a free cup of tea! Outrageous treatment of loyal customers who usually spend approximately £30.00 a week or more, if we happen go more often. The embarrassing thing was I had given my friend the completed loyalty card to use, as he usually gets my cards stamped when he purchases his meal or tea. The loyalty card had a mixture of staff signatures and coffee bean stamps on it. The waitress left my friend standing at the Till while she went into the back of the Cafe to discuss the card. On her return she advised my friend (they) didn’t recognise a signature, implying it had been forged. My friend advised the waitress to keep the loyalty card, promptly paid for his tea and meal but was mortified and livid. I was upset he’d been treated so badly. Needless to say we’ll be looking for another Cafe to dine at in the future.

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B2157FVstevep . 2022-06-16

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I’ve ordered the eggs Benedict twice in the last 2 weeks and both times I asked for the eggs to be runny. The eggs were so over cooked I’d call them boiled not poached and the toast was flat as a tack and burnt to a crisp! It was so bad I won’t be back unfortunately because it seems like a nice place and the staff are friendly. I tried it twice incase the first time was just a bad batch but nope horrible. If you can’t even do toast let alone poach an egg then don’t try to make Benny.

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emmakemper . 2021-07-13

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We ordered afternoon tea for two for my Mum’s birthday. From ordering to delivery the service was fantastic. My mum and dad absolutely loved their afternoon tea. The sandwiches were fresh and exactly what we had asked for, the scones with cream and jam and...

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Gibsonclan5 . 2020-06-06

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Cafe was clean, staff were friendly and food was really good. Loved their Nutella cheesecake. My only criticism would be that there wasn't enough cheese on the pizza but I would definitely go back again sometime!

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Wattyman96 . 2020-03-04

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Had an hour to kill between appointments, so popped in here. Great view of the abbey from our seats and the smoked salmon with poached eggs on a freshly made crepe with hollandaise filled a wee hole very nicely.

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kenikeli_1877 . 2020-02-06

MORE AT TripAdvisor

Excellent place to pop in for brunch / lunch! Great selection, a friendly team all fresh food, I have never been disappointed, has something for everyones tastes - highly recommend!

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Carinna M . 2019-12-28

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Went in today with my daughter for lunch. Ordered soup and 2 diet cokes. Lentil soup the spoon stood upright on its own, pepper unbearable. Had to ask 3 times for our drinks, when finally brought to table, slammed down as if it was our...

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geoff t . 2019-10-09

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Great location easy to park plenty spaces nearby free. Relaxed atmosphere staff 5 stars. Plenty of room whether you want a chat or a quiet corner for a business discussion Food very good nice poached eggs on toast and tea Plus numerous other options

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scott f . 2019-09-24

MORE AT TripAdvisor

Avid customer of the Coffee Shop and have been for years. Exceptional customer service, customer-centric approach. I myself am gluten intolerant and the staff at Bianco could not be more knowledgable on cross-contamination and product selection. Food is always delivered promptly and never left unsatisfied....

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Gemma H . 2019-09-11

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It was a busy sunday but that did not justify the way we were shouted at by one of the waitresses. Two chairs at a table where the other (exactly similar) tables had four would make you think you can simply move one over. Boy...

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kevinvrn . 2019-09-08

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As a regular visitor to this cafe I was extremely disappointed by both the service and quality of food. Ordered poached eggs on toast and when they arrived eggs were hard. I politely told the waitress this and was asked “did you want them soft??”....

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CML54 . 2019-08-28

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Great local coffee house perfect for lunch with family thoroughly recommend the crepes my favourite is the goats cheese one! Salads are amazing too and perfect sides of coleslaw, also recommended the chicken Mexicana panini which are fresh and tasty

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flybazz . 2019-08-06

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Order more than one item and cross your fingers. Service is pleasant, friendly but utterly inefficient.Scones not fresh either.

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Trisha H . 2019-07-19

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As a regular customer here I have to say that this wonderful coffee shop just gets better and better!! A lovely relaxing place with absolutely fabulous staff who are more like friends than employees! Wonderful freshly prepared food delicious coffee and amazing cakes and ice...

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Christinembashir . 2019-06-29

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This is a great place in Paisley just across from work. I’m a bit of a regular but my picks would be the Caesar Salad - simply massive, tasty and well put together. You can also get a vegan meal here if you’d like. An...

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pandos9 . 2019-06-04

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Visited for lunch with family on Sat 18th May. Great choice of food for lunch and we all enjoyed what we ordered apart from my teenage son who found vegetables (tomato & salad leaves) in his chicken mayo wrap! My husband swapped with him &...

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ataylor85398 . 2019-05-18

MORE AT TripAdvisor

Visited for my sisters birthday. Food and service was fantastic. I had the Mexican club sandwich, it was so filling. Menu has something for everyone.

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Angedee . 2019-05-11

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Had a nice breakfast with well cooked eggs last week. Surprisingly large place with 3 defined area where you can have a coffee or a meal with 30 friends. Cheerful staff who are helpful. Parking very easy close to town centre without all the parking...

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scott f . 2019-05-07

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We visited Bianco Nero this morning for breakfast.Having placed our order our hot drinks arrived after 10 mins.We then waited a further 15 mins for our food.a total of 25 mins.When the food arrived the poached eggs were solid and the accompanying toast was cold....

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John L . 2019-05-04

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Came upon this place while looking for something to eat, very busy, great choice of menu, particularly the breakfast menu which is available all day at the weekends. Very reasonably priced, friendly staff.

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Lainey3739 . 2019-02-17

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