bet365 in Stoke-on-Trent

I won £67 on a pound bet but because one player came off they gave me bet credits as a good will and I had to bet on their platform and give them my money back as they wouldn’t allow me to take it out. Avoid, they are money grabbers

I’ve used this app for many years, probably 15. I used to recommend it to friends as the best betting app I’d used. Over the past 12 months it’s steadily declined in user friendly standards. 1) the app will go in to a never-ending mode, the wheel spinning and never downloading. 2) prices change constantly, in recent times this will happen 3 times within 10 secs and often just as your finger is about to take a price leaving you with an inferior offer. 3) When the app refuses to work I turn to my browser. Bet365 does NOT like this. All sorts of potentially irritating interruptions occur, such as the screen which asks one if you’re HUMAN. What other possible answer could there be!? If I attempt to look at the, supposedly attached info. eg. Terms/Conditions then the screen goes blank. 4)5)6) & 7)..... I could go on and on. The “demented” software advisers obviously don’t value my “contributions” - I use the app. for pleasure/fun and am NOT a serious punter.

The best company I have known so far

They are thieves, they closed my account because I did not identify myself and they have made me dizzy by asking me for information email after email that in the end I told them to keep the money that was in the account. I imagine they will do this with thousands of idiots like me. I think it's very good that they close my account but that they put the money into the card you have on file. I don't know how they can continue working in Spain.

Heavily Endowed in Fraud - A Disgusting Level of International Fraud After a very thorough and lengthy investigation, I’ve deemed it fact that Bet365 is heavily endowed in fraud. From phone call spoofing to the misuse of sensitive account information to assist in defrauding customers, and even better yet bet rigging & outcome manipulation, this organization operates at an alarming level of deceit. They lock accounts to gain access to more account information, fabricate false claims that you provided alternative emails and phone numbers, and engage in other fraudulent activities. (DO NOT forget about the alarming amount of phone call bombardment) These people are caught in the act, and there are no ifs, ands, or buts about it. ESPECIALLY there live chat & phone agents ! This is an absolute elaborate operation. How in the world was this undetected by the Canadian and provincial government and allowed to operate in Canada? It’s time to shut it down. Don't make any sort of mistake or get it misconstrued—Bet365 IS involved in international fraud at a disgusting level.

Lovely diverse workplace with modern facilities

Nothing ordinary eh...how is taking money from people who can't afford it different than any other scam in this world...pretty ordinary lol scum

At war with them !!!Had issues with cashing out on live bets if you do too many they restrict you I asked them why I couldn't cash out they had no valid reason ended up returning my money Second my withdrawals are getting an error frequency limit I call my bank and they said there isnt a limit payments team won't do anything Sarah r In responsible gambling banned me when I said no till after I get my money have the picture but no one in payments is smart enough to help me or send me my money I try everyday and they will do everything to put the money back in your account so you bet it and lose it I am reporting them to the regulators as many as I can this is war

The worst betsite ever. I made deposit 100 euro and they blocked me out. Whatever documents i send they not accepted.. i just lost 100 euro for nothing.. i come from greece..

Loved it. So huge wen actually there

It's such a weird place, zoned carpark ( so if your zone is full, you can't park! ) every company should let you park where you want its a CARPARK, but it's ok all the management have a safe zone right by the front door, massive guest zone but godforbid you park anywhere but your zone ( what a stupid idea that is ), but they let people park in the taxi zone lol

Uneducated, untrained Payments team who will lock your account though you have submitted right documents. Useless people. Just close down your business in Australia.

A company that will take all measures to scam their customers. And the photo attached is the greatest example of this. Disgusting.

12 years trading with 365. 11 years I lost money. In the last year had 3 25/1 accas come through and have now been restricted and asked to move on without an explanation. Hahaha

Trash Company, Customer service reps on Via 24/7 Web denied access for me to talk to live agent as they dont know how to help. I have a serious problem and they let me hand and dry. This business should not be operating if they let clients inquiring on a serious problem without a resolution. instead they put ban on accounts and scam people. Bet365 you will get what's coming for you.

Parking was a bit of a nightmare when it reached a certain time

My account got closed for a lifetime without any explanation, didn't win more than I had deposited over the duration of holding my account. All the problems seemed to have started when I placed a 1k bet on a multi (fluke of actually winning) and they paid the bet out. Few hours later the funds were taken away from me stating it was a mistake 🤔 how could a mistake like this happen, after many complaints they started requesting this and that, even my business financials which is far fetched in my opinion. Now they won't even disclose a reason as to why 🤦 great customer service as well, many attempts of waiting for them to call at 2am or 3am and they would ring for 2 seconds and hang up, or I'd answer the phone and they wouldn't speak! BEWARE OF THIS CORRUPT COMPANY

Security acted very professional

one of there drivers crashed in to us last week ,and its totally denying , come across our side of the road with out looking and blamed us , scum bag . best thing is they have dash footage but not releasing it, scum scum scum,

Great community and friendly environment overall great place to work for.

I lost it all but that didn't stop me! Im so close to my big win, I can feel it!!

At Ascot yesterday, app turned Spanish all of a sudden and then died, couldn’t log in after the first race, this is after that World Cup fiasco, I will close my account.

Best place to work if u live in stoke

bet365 House. Home of the worlds largest online sports betting company.

Terrible greedy company, brilliant at taking your money when your losing but dare to win and they start by restricting your stake to a few pence which is a waste of time and then finally closing your account Avoid betting with this greedy company at all costs their the worst their is , I'd score them zero if I could

Will cancel your account if it appears you're winning. Placed an each way bet on two teams for the world cup and my account was cancelled. Have to contact the chat help desk for payment/ refund. No reasons given for cancellation of accounts.

Very good place! I truly recommend.

Rude arrogant steal your money block you from communication forced to take court action

Rubbish service I gambled lots of money in one night and then I got blocked for not reason absolutely dodgy also I have money in my account and I can’t Take it back I’m trying to chat with them and all the time disconnected like a joke 👎👎👎

Nefasto servicio, 2 horas literal chateando, cayéndose el sistema y sin ninguna solución. NUNCA MÁS

Betting causes unnecessary debt and hardship.

I placed bets with several betting companies on Rafael Nadal to win Wimbledon. Subsequently Nadal pulled out of the tournament through injury. Betfair, sky betting and William Hill all returned my stake money as a void bet. All except bet 365, who have informed me it is in keeping with their rules. It begs the question why have the other companies refrained from such "rules" and in the spirit of fair gaming have retured my stake money. Bet 365 have no respect or morals when it coes to customer service. Extremely poor and have only given one star as the zero star option is not available.

Best offices and one of the best companies for the UK business market

Bet365 is a scam don't waste your money and time you can't withdraw

Decent stadium 🏟 to visit but for parking it’s a nightmare & not cheap either but they do have all the facilities you could ask for as an away supporter, eg..food & beverages but it’s just a heck of a walk to the stadium 🏟 depending on where you manage to park

They stole my winnings and have been running me in circles saying I haven’t provided documents which I have provided don’t use this betting platform

They didn’t pay me my winnings. I have bet 33 to be leader after lap 10 and FIA lap chart clearly shows 33 is leader after 10th lap.

Very welcoming reception very helpful and very friendly

Number one international betting Company

Hey! I just created an account because I wanted to bet a few pounds on some football games this UEFA championships. It was SO easy to put the money in my account, took a few seconds to verify was all. But when I half an hour later changed my mind and wanted to put back some money, you wanted all kinds of Swift, IBAN, even my bank's adress!? Took me a good 15 minutes to find all the information. That's disgusting behavior and you're making it this way on purpose. You're completely amoral. I took out all my money and will tell everyone how wicked and cruel you are. I feel bad for all the people with gambling addictions out there.

Do not recommend to use their services. Complete unsafe and they more likely sharing your personal data with 3rd party after they have declined to delete personal data. Instead they will hold your data in database and leak information about you. Then you will get lots of spam calls and email. Stay away from this company.

Also ich würden 0,5 Sterne geben oder sogar 0 wenn es gehen würde !!!!! Ich bin langjähriger Kunde und ich hab einschränkungen aufgedrückt bekommen wegen eines geschens vor 1 Jahr oder so. GUT, VERSTÄNDLICH alles wurde vor einigen Tagen im Chat geklärt, man sagte mir ich solle beim nächsten Login den Fragebogen ausfüllen und ich könnte loslegen !!!! OK ich fülle also den Fragebogen aus und denke mir endlich kann ich nach 1 Woche endlich dass eingezahlte geld benutzen ABER sofort nach dem ausfüllen des fragebogens wurden mir sofort neue einschränkungen auferlegt ?!?!? So jetzt Tage später hab ich genau das erklärt und ich musste wieder alles im live chat beantworten als ob sie meine Anfrage nicht mal durchlesen mit meinem erläuterem Problem. ZUSAMMENFASSUNG des chats von heute finden sie unten, betrachten sie wie man ABGEWIMMELT WIRD als langjähriger Kunde OHNE erklärung oder JEGLICHE entschädigung UND DAS NOCH IM AUFTRAG DES VORGESETZTEN !!!!! Bitte zahlen sie ihr geld woanders ein wo mann auch was damit machen kann !!!

Refused to give me back my money unless I shared sensitive banking info with them. Spent several hours dealing with them to get nowhere. Terrible customer service, shameful business, would give 0 stars if I could.

Absolutely brutal business to deal with. My account was fraudulently used and I was taken for Thousands of dollars during the Covid Crisis. Bet365 refuses to even discuss with me the details surrounding the fraudulent activity. So disheartening to deal with a company that couldn’t care less about their customers. Zero compassion for me as my account was hacked. Please do yourself a favour and look to one of the other Gambling businesses to deal wit as this company treats you like less than account number.

Bet 365 banned me for play lots because I'm locked down they have frozen my money £500 pounds I'm left not knowing what's happening I'm being treated like a criminal worst thing is that 500 is my money not even winnings.then I find out 365 do this all the time.i want my money backing feel like I've been robbed this is disgusting

The owner scamms too much money from loyal football supporters. ££££millions per week she gets. Shameful Shameful Shameful

Biggest employer in Stoke and always contributing to charities.

Lovely people here all very helpful and friendly

Brilliant atmosphere at this place. Nostalgia and full range of facilities

Evil organisation destroying the fabrics of this society by offering gambling

Hate football they need upp there game before they ern the money they do!

ho avuto per anni il conto bet 365 tutto bene! ma quest anno hanno superato il limite..mi hanno bloccato il conto senza motivazioni facendomi aspettare dieci giorni senza farmi sapere nulla! bet365 si tiene la percentuale sulle vincite come fanno i ladri, e ora hanno bloccato anche mio padre senza motivi..w match point e w l italia!!! ma quale best sito di scommesse come grafica e video ok ma per tutto il resto siete ridicoli!!!fuc...

Not my cuppa tea taking money from idiots lol

Simply the best bookmaker there is. They also do a lot to support our neaby city of Stoke, and you don't often see businesses doing that! Great work Bet365!

Because I want to go There forever

Great betting shop. Lovely pleasant staff. Parking limited on Tuesday due to market on car park but all free parking

Home to my favourite football team, staff are always friendly.

I don't bet - never called in, just walked past - it has revitalised a rundown area & brought much needed jobs - good on em !

Been using Bet365 for years now to place my football bets and my weekly Irish Lotto bets. Not been lucky lately but I always use the website as the football odds are better than most and the service is usually spot on.

Smart offices, clean and modern. Easy to find.

Fantastic company to work for! 5 ☆ ☆ ☆ ☆ ☆

Amazing state of the art facilities

O melhor site de apostas que eu conheço

Great company, nice place and amazing people!

someone threw up over me at the match. and perter crouch didn't score so disappointing

Came here with friends for one of the party nights. Atmosphere was good but there seemed to be a lot of tables in the room. Food was not wonderful. There was a tribute band on (Take That) which went down well as everyone knows their songs

Only drove by....impressive...stop gambling

From my personal experience I would strongly suggest not to use this scam site.they dont need verification to take money but they would need millions of verifications to give u back ur very own money.

Free Costa coffee, ultra modern office. Fast and agile company

A wonderful new corporate office and workplace. Occupying the old Sentinel printing works grounds.

Brand new offices look very good

Please guys don't waste your money here one of the biggest fraudulent gaming site because I have an experience please don't waste your time and money!!!!

One of the best gaming company in the world bet365 headquarter is an amazing building and facilities

Free Costa coffee, cheap decent food in the canteen and massive TV in the reception.