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3.0

Based on 11 opinions finded in 1 websites

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Nº 467 in 641 in Waltham Forest

Nº 20 of 27 Chinese in Waltham Forest

Score
OpinionsNoteTripAdvisor113.0

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Food not as good as it was before. Have noticed a change in portion size and taste and not for the better! I’m not sure if there has been a change in management but quality is different. Also recent delivery order had item missing. I phoned and advised item missing from order and was told my account would be re credited. Needless to say no credit received.

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Chilled59 . 2024-03-31

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The “Thai Green Curry” was vile. It looked insipid and tasted insipid apart from the inordinate amount of chilli that was added to hide the lack of taste. The chicken was disgusting and was gelatinous. I have never been served such a vile “Thai Green Curry” in my life. And I’ve had many. Instead of delivering me a rich warm sweet spicy dish of Thai Green Curry.. they delivered me a plastic tub filled with a insipid gelatinous inedible slop…and to send that to me after I paid a premium price for it equates to high level disrespect. It went straight in the bin after one mouthful. …

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Bella L . 2024-02-12

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It was so good! The price was pretty good and overall really tasty!! I loved everything about it and it was very warm and not cold.

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Cecily C . 2024-01-03

MORE AT TripAdvisor

The food was amazing. The delivery was pretty fast. My and my friends enjoyed it and we will come again!!

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Cecily C . 2023-08-25

MORE AT TripAdvisor

I called for a delivery and mid way ordering the women just hung up, I then called again and ordered then said overall how much would it come to and the women over the phone just said bye and hung up.Then an hour later my food had not arrived and I called to see where it was and the women was quiet over the phone I then said hello are u there and she very rudely said we’re not ordering to you considering it was on a Thursday which means it’s not that busy and I live 5 mins away. I was honestly so disappointed as I usually order from this place and are usually okay with service.

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Nina B . 2022-05-05

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NOT the best Chinese. AVOID this place like COVID. My 1st order (sizeable one at that) at 18:20 in the evening - so not an overly busy period, and after 1.5hrs I made contact to chase the order only to find it had been sent somewhere else. Only staying literally 3 mins drive and they messed that up. AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID

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nigelgS3732SY . 2020-11-28

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For several years we have ordered takeaway meals from the Best & have always been happy with their food & the delivery promptness. However recently we can't say the same, the last four orders we have made have been awful. They used to make very good aromatic, crispy duck with pancakes etc., the last twice we ordered this they were pretty much inedible they were so burnt. Other dishes have also slipped in standard & we have now stopped using them. I'm not sure if the Best has recently changed hands or they have a new chef, but they badly need to up their game.

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sylviabussey1903 . 2019-04-29

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I have ordered from the best many times and are generally pleased with most dishes... The mixed starter is very tasty and good value.Only one small thing I find they seem to take an hour or so for delivery... Overall a nice takeaway....

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Daniel C . 2018-12-25

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It says it in the name! For ages me and my husband have struggled finding a decent Chinese takeaway. And now we wont try anywhere else.

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Tasha H . 2017-09-06

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Have never once been disappointed food is always very tasty and they live up to there name. The one negative They only take cash which seems a tad behind the times.

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jah1959 . 2016-05-28

MORE AT TripAdvisor

I was incredibly disappointed with my food on Saturday night. I ordered and rang up Best to ask for the food to be delivered at 10:30pm as I had family from up north staying with me this weekend and that's when they were due to get in. The food arrived at 9:30pm so I sent it away and rang up the takeaway shop to explain I ordered it for 10:30. The woman HUNG UP on me two times and I had to open my third phone call with the sentence, "Please don't hang up on me again." When the food did arrive at 10:30, it was the same food as before, just reheated meaning it wasn't tasty and the rice was clumpy. I have been using this takeaway for five years now and never have I had such bad service. Myself and my partner will not be using Best again and I am ashamed to have paid for what you call a "meal and service." This was appalling service and the food had been reheated. I understand mistakes happen (ie; someone got the time wrong) but it's like me and my family had to pay for someone else's mistake. If instructions on the order were read properly, this would not have happened. (ie; deliver at 10:30 not 9:30). Safe to say, you've lost a loyal five year customer.

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Charlotte W . 2016-02-14

MORE AT TripAdvisor

Quite possibly the best chinese food I have tasted. It is takeaway only but fresh and lots of choice for vegetarians/vegans and non-vegetarians. Long established in Chingford but I think it is either under new management or has a new chef as the food is better than I remember. My husband and I are former residents of Chingford and happily travel from Waltham Abbey and pass 7 chinese restaurants/takeaways to visit THE BEST. Portions are very large and I can quite often get 2 dinners from 1 order. They also give us prawn crackers and a large bottle of fizzy drink free. 10/10 👍

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Amanda25904 . 2015-12-30

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