Benton Ale House Newcastle Upon Tyne in North Tyneside

Very good food super friendly and freshly made when you order. Therefore you must wait a bit but well worth it.

order was delivered 15-2o minutes after I pressed order on my keypad, super efficient supply and distribution

Do you use dried reconstituted meat? Not one piece of meat had any texture apart from the 2 prawns. Also tasted of old oil. Very disappointed, sorry.

We have been going to Beaches & Cream for years and always love it. Today was really disappointing. We arrived at 2.30, nobody greeted us, we had to ask if we could sit down, there were several tables dirty despite 5 staff and lots of empty tables. When we approached the counter to order, we were told the kitchen was closed. You’d think they’d tell customers this before they sat down. One girl was taking orders and having to prepare the order and take it out, whilst 3 other visible staff were chatting, this caused unnecessary wait times. One waiter was hovering around tables, too close, making conversation uncomfortable. It was a really disappointing experience and not what we have come to expect from past experience, we travel over half an hour to go there and wish we hadn’t made the effort. I’m not sure why the kitchen closed so early, if we had known, we could’ve gone elsewhere, but more importantly, we should’ve been told as soon as we came in.

Called into shiremoor shop this morning. New shop staff and one member of staff was calling everyone pet , darling or love. I didn't appreciate it ,lnot sure what other customers think .