Based on 82 opinions finded in 1 websites
Based on 82 opinions finded in 1 websites
Nº 1051 in 1203 in Northumberland
Opinions
We ordered and almost 2.5 hours later it arrived stone Cold , we ate some as so hungry. I would not have ordered if I had the read reviews before hand. We did warm the food up the next day and it was ok better hot than cold.
Donna Scott . 2024-05-08
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These are not Italian pizzas they are pan fried and horrible in taste the Bolognese on the pizzas tastes and smells like dog meat the chips were stale and clearly just been reheated , pop corn chicken tastes dreadful waste of money
Jason Featherstone . 2024-01-01
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Always great pizza, not over loaded with sauce but plenty of topping
janet milligan . 2023-10-29
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Delivery driver said he tried to deliver our food at the right time, knocked on thw door and window, tried to ring us twice, no missed call on our phone, however did not try the other door. When we rang the shop the person on the phone had a disgusting attitude! Food arrived over an hour late freezing! Had to heat it all back up.
Emma Rogers . 2023-08-17
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Great service,fast food making and proper .highly recommended
Emi SIMPSON . 2023-07-02
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Ordered food from here during me and family holiday,, delivered on time and delicious food, will order again once we come back to area
Alex H . 2023-05-26
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Asked the guy how thin he could make a pizza, he offered to make one on a wrap and if we weren’t happy he would replace it free of charge. Best pizza I’ve had in a long time.
Brett Murthwaite . 2023-05-13
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Lovely food and quick delivery.
michelle griffiths . 2023-04-29
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Best place ever food is great and very friendly staff
muhammad abdelrazek . 2023-04-09
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Ordered food last week had a hairs in it rang them said it wasnt theres had pizza since iv tryed to order tonight and im banned they said by the owner
Paul Baxter . 2023-04-05
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Love the bolognase pizza from here, will not buy it anywhere else.
Yvette Adams . 2022-12-31
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Had an order tonight amazing friendly polite driver. Often use yous lush order!
Caz king . 2022-10-31
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Nice , just bit more bolognaise topping please next time. Other than that no complaints
James Douglass . 2022-09-09
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Food was hot, delivered very quickly and everyone enjoyed it. Highly recommend and will use them again when I return to the area
Rob nottellingyou . 2022-08-10
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Got food from here tonight and was absolutely rotten wouldn't go back again, the manager is also rude and ignorant. Would give zero stars if there was an option!
Vicky . 2022-07-16
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Ordered a cheese, chips, bbq sauce kebab wrap. It cos £7 and this is the filling throughout about ten chips, five bits of grated cheese and one squirt of bbq. Will not be going back and very bland food.
Beverley Pollard . 2022-06-08
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1st time ordering from here. Beautifully cooked hubby had 5ce chicken meal and couldn't eat it all. App said 1hr to deliver so I would order at least a hour 20mins at busy periods. This not a complaint just a suggestion pity you didn't make a 7/8 inch pizza for smaller appetites especially for kids but I will order from these people again well worth the money
Tracy Miller . 2022-06-04
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I ordered a bbq wrap and garlic wrap , when I collected the wraps both of them were bbq and when I rang up they were shouting on the phone and they would not deliver another , shocking customer service won’t be ordering again.
Michael Brotherton . 2022-04-02
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Asked for one wrap with bbq and one wrap with garlic came both bbq when I rang up the man who was talking to me was vile the way he was shouting saying it was my fault but it says on receipt one garlic and one bbq, it was obvious as it was 2 different ordered
Elle Spowart . 2022-04-02
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Kebab and chicken hard and stale. Garlic bread stale worst take away iv had. rang to complian and was told not to order from the shop again
Emma Elliott . 2022-01-25
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Ordered food tonight we had pizza chips natchos with cheese bolognese and chillies and a burger meal .The chips and garlic sauce was the only nice thing the rest of the food was disappointing. Will not be ordering from here again.
Julie Marks . 2021-08-14
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Had first pizza from these and no taste no flavour at all not be ordering from theses again rip off for your money
Caroline Hirst . 2021-06-07
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Placed an order only for it to be cancelled 30 mins later due to not enough delivery drivers. Will not order from these cowboys again.
Chris Callaghan . 2021-05-09
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Probably one of the worst kebabs I've ever had. No salad, raw cold meat, and awful looking. Won't bother again for the price.
Glen Dalgleish . 2021-04-16
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Poorly managed team that can’t get a just eat order correct
Daniel Allington . 2020-07-19
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Twice now this place has mucked up our order 1hour 45mins wait for cold and dry out calaznoe and soggy limp chips they send chicken nuggets and it was ment to be a chicken burger.. what they send I would not even feed my dogs with the lot went in the bin totally disappointed and definitely wont be ordering again
Linda Waterson . 2020-07-08
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After a long day of work all I needed in life was a belly full of bait. My normal takeaway was closed due to Covid apocalypse so I used these. The chicken could have been force fed to someone under interrogation, and trust me they would have broke. The only warm thing that arrived was the can of coke. And you could have used the chips as spears. I stayed up all night because I was scared I wouldn't wake up if I fell asleep. I have no hard feelings I just feel lucky I'm still breathing! Gordon Ramsay couldn't fix the food.
Daniel Allan . 2020-05-25
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After a tricky start when first time I'd ordered for delivery went array, I must recommend them for excellent customer service, great food and great service will definitely use again...thank you Bellissimo!!!
Mark Shelley . 2020-04-22
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Poor uncooked chicken, cold chips, and burger bland, complained and barred from shop!!!! My chicken was pink in middle, I would up load picture to prove it, reporting to environmental health. Very un safe
Annette Sumbler . 2020-04-18
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Waited 120 mins for food I repeated my order twice still messed up when arrived
Kristy Morton . 2020-03-06
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Great pizza and almost always early.
Sol Abstract . 2020-02-28
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Ordered from here tonight through Just Eat. When our delivery turned up half of it was missing. My Fiancé rang Bellissimo and they told him my order was still sitting at the takeaway. She told my Fiancé that they would give us a free bottle of pop for the mistake. When my food finally arrived it was cold and greasy and the chocolate cake I ordered was still frozen. Really not happy that we spent £19.50 on food and £2.50 for it to be delivered and most of it was thrown in the bin. Won't be ordering from here again.
Joanne Rogerson . 2020-01-16
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Wish I could leave no stars. Ordered food this evening - food appalling and stone cold, half our order missing and staff rude!
COURTNEY Heath . 2020-01-09
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Ordered from here at least 20 times, so this is a fair review. I wouldn't order again! 60% of the time the order is wrong or food is missing. Some times they get it good, but very rare these days. Customer service is really bad, thy don't care. Save your money and don't spend it here!
Daniel walker (tubz) . 2020-01-09
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After waiting an hour. 2 Cold pizzas arrived. Sent the wrong burger with topping sent that was ordered. Poor
Stephen Dodds . 2019-11-10
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Fukn lifting old kebab meat and flat dry pizza. I wudnt bother. Try Antep Pizza instead. Much nicer
Eve Rocks79 . 2019-07-25
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We usually get offer A on menu, great value for money, even with recent £1.50 price increase and food generally nice.
C H . 2019-07-12
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Ordered tonight nearly half an hour late and food was absolutely disgusting. Half of it was clay cold the rest burnt to a crisp and dry, the best part was the coleslaw we bought in Asda. Pepperoni parmesan .. didn't get pepperoni yet although that may be on the bit that got binned and the fried chicken looked 4 days old... heard good reviews but defo will nit recommend or be back... rancid ...
Katie Clark . 2019-04-28
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Love the food from here staff are friendly including the delivery team as well.
Family Email . 2019-01-11
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Abso lush food and well worth the money
Stacey Burn . 2018-10-26
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Absolutely disgusting takeaway no flavour what so ever wont be ordering from here again Sorrentos does nicer kebab meat
Kim . 2018-06-12
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Not even worth one star after how rude the manager spoke to me on the phone after a 3 hour wait for a pizza we didn’t get because they couldn’t find where we lived.
Courtney Adkins . 2018-02-24
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Best pizza takeaway in ashington by far!
Carena Stokoe . 2017-12-18
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The calzone chicken and kebab pizza is good.
Richard Blackburn (Blacky) . 2017-12-03
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Absolutely horrid. Ordered a seafood pizza last night. The mussels were out of a jar and the rest of the seafood was non existent. Never again. I'm 1 minute away but there are much better places in Ashington
Anthony Penner . 2017-10-30
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Absolutely disgusting I only live two mins away and food is always cold. I complained and was insulted More by being called Darling in every sentence! I informed him that made me uncomfortable he then said he will ring police! Haha keep your cold food.My advice is Do not go at all!
Ann Wrigglesworth . 2017-08-01
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Used them all the time but just been told the won't deliver to me because I now live too far away and there too busy. So much for looking after loyal customers oh and it's only 20.15 so that's not time in 3hours 15mins
Anthony Lynn . 2017-07-29
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Local, cheap and lovely food...
Michelle Chappell . 2017-04-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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The munchie box is best iv had really good will come here all the time now hard to find a good value indians this is great
134 Opinions
Went for food as a family of 8. Lots of staff not overly busy considering it was 1pm on a Sunday. 3 mixed grill. 1 plate of under cooked chips, 3 plates of over cooked me at and 2 plates without onion rings and all without sausage. No refunds since we had started eating. You brought everyone’s meal at separate time. First 2 had finished before the last 3 people received their meals. 1 Sunday roast and an extra couple of Yorkies and a plate for a picky eater. No extra plate and charged for 2 Sunday roast. No paninis on the Sunday menu. No bother we’ll have lasagna. No you won’t we’ve got none. Ok I’ll have a chicken burger. Ok but something unexpected on the bun. Not on menu. Children bolly looked edible 2 year old lapped it up. Was it worth £160 ? Did I mention we had no cutlery till the last person recieved their meal. 30 mins after the first 2 had finished when we asked for some they brought it in its droves. At one point I think we had 30 folks on the table. Don’t ask about the inedible chicken or the over salted shoe leather that they were passing off as gammon. Staffs attitude- basically who give a toss. I’m not eating it
7 Opinions
Absolutely appalling! But I partly blame our stupidity for not seeing the warning signs and continuing to order at this ‘restaurant’, when everything pointed towards it being a poor experience. Even the lady at the (gorgeous) B&B we were staying at was sending us warning signals. When asked if we had booked somewhere to eat, she looked surprised when we said the Queens Head’ and politely said, ‘well the good thing about the Queens Head is that if there is nothing you like on the menu, they will always rustle you up some sausage and chips’. (Warning sign 1!) We had booked a table here during our short stay in Berwick, based on the website promise of ‘quality’ food and a fine dining experience. When we arrived the waitress did not seem interested, was surprised we had a booking and never even asked our name! She then pointed to the (only) table for 2 in the room, with a chair almost sat on top of a huge fire hydrant and said ‘will that do?’ (warning sign 2!) We should have taken the opportunity at this point to run, but stupidly stayed. The table we sat at had a small laminated piece of paper with photos of ‘sharing nibble plates’ for £2.50 slotted between the salt and pepper pot and immediately screamed ‘cheap food’ and the rest of the menu too should have been a red flag as the daytime snacks at the front, was mostly dirty fries and nachos. ( warning sign 3!) The waitress knowledge of the menu was non-existent and unhelpful when asking questions. When checking what style of the chicken curry was, ( eg mild, hot, jalfrezi, korma?) we were told ‘it’s just chicken!’ And when asking was there any side dishes served with the chicken breast, we were told ‘vegetables’. ‘what vegetables?’ we asked and were abruptly told with a confused shrug, ‘ they are just vegetables!’ (Warning sign 4!) The carrot and coriander soup was probably the best dish we ordered, but the Salmon and Dill Fish cake starter that arrived was an obviously cheap frozen fish cake, deep fried within an inch of its life and had a grey[?] fish less middle! The Vegetable Curry was bland and served so hot it was almost boiling on the plate and a side stack of dried up white rice. The Chicken Breast was cooked ok, but was served on potato stacks that were slightly raw. Most of the food served screamed ‘reheated’. To twist the knife of injustice, this place charges astronomical prices. £10.95 for the cheap fish cake starter! £23.95 for the chicken and £17.95 for the curry were outrageous for such awful quality food. We did not stay for dessert. Our bill came to nearly £70 for 2 courses and 2 drinks and that was the biggest insult. Not one waitress checked if any of our food courses were ok (and on me leaving half of the main course untouched), abruptly said, ‘have you finished’ ? and took our plates. Don’t believe the website boasting a top quality experience and give this place a wide berth.