Based on 1.257 opinions finded in 3 websites
Based on 1.257 opinions finded in 3 websites
Opinions
One meal was missing- resolution is to give a refund for that meal. Completely ruined our experience, one of children doesn’t get a meal, only option is for the rest of us to eat and order again- inconvenient and disappointing for an expensive meal
Marie . 2024-11-25
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the food from this place is just incredible.....
charmaine . 2024-11-18
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Hi, you have a probleme with the limonade drink:in the menu is 330 ml and you send me a 200 ml botle.This is the second time this has happened. If you don't have a 330 ml lemonade, change it on the menu. It's annoying to order something and get something else. Otherwise, good for you.
Manuela . 2024-11-17
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All was good, followed my instructions on the delivery. Most of the food was warm but for some reason the garlic bread was cold sadly
Chloe . 2024-11-08
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Such a varied menu, something for everyone. I’ve had pizza, pasta, seafood and steak here and always delicious. Good variety of wines as well.
Kate F . 2024-10-27
MORE AT TripAdvisor
My Gnocchi was hard in places which was odd, verry chewy bits of Gnocchi. but taste wise it was wonderful. The delivery man didn't follow instructions completely, as it's awkward to get to my place. but I did get my food eventually.
Chloe . 2024-10-25
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Absolutely amazing delivery driver she was lovely
Mark . 2024-10-18
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Awesome little Italian gem. The service was very welcoming, decent variety of dishes, and we all enjoyed a lot the atmosphere. Definitely returning once I am in this city back.
Rosemary Turner . 2024-10-16
MORE AT TripAdvisor
Food was good and the staff friendly and professional
Michael Spice . 2024-10-11
MORE AT Google
Lovely atmosphere, tasty food and great service. Happy to recommend and will go back. (Toilets are located down some stairs so just a note for anyone with mobility difficulties).
L R . 2024-10-10
MORE AT Google
Great place to dine for a group of friends. Tasty and good value food and very helpful staff
Simon Buckland . 2024-10-07
MORE AT Google
We come here every time we visit Hastings. It's been fantastic every single time.
Alexandra fields . 2024-10-02
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Very busy place cosy and delightful staff and amazing pizza by far the best 👌
Jo Derbyshire . 2024-09-29
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pizza was stone cold, carbonara wasn't creamy at all and lacked flavour.
paynton . 2024-09-27
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I will not be ordering for here again there overpriced for the quantity you get
david . 2024-09-26
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Nothing like it used to be. Such a shame. Sent one course back and a starter wasn't cooked properly. Addressed the issue with waitress who appeared to lack enthusiasm. Chicken came in tomato sauce that I wouldn't have chosen. It was on the menu as in a creamy mushroom sauce with sautéed potatoes but it was skin on chips. Really not a successful night. I won't be returning.
Kate camara . 2024-09-25
MORE AT Google
Went there today with my daughter wow the food was amazing the presentation and the taste. The customer service was also really good very friendly. I will definitely be back her when I come to Hastings again. Definitely recommend
Safiye Hussein . 2024-09-21
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The guy delivering it, checked it was me that ordered the food. Which is good.
Chloe . 2024-09-19
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Had a family meal, 5 adults and 4 children, the food was excellent and the service friendly and efficient, will definitely being going back again soon.
David Grimley . 2024-09-16
MORE AT Google
A favourite of mine, good Italian service, welcoming staff and food is always spot on.
Christian Burton . 2024-09-16
MORE AT Google
fantastic food and well cooked.
Belinda . 2024-09-07
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Food delicious, especially I love service here. But the cigarette smoke coming inside from people sitting outside really annoying.
Diliana Saulyte . 2024-09-01
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Delicious food! The goat cheese salad was wonderful. Both waitresses were very helpful and nice. I recommend this place! 😊
Monika Kisielewska . 2024-08-31
MORE AT Google
really nice food and very quick and not to cold by the time it got here.
Belinda . 2024-08-23
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Disappointing. Insalata Caprese was missing Avocado. Only two pieces of (burnt) Bruschetta Pomodoro, but advertised as being three. Carbonara was the only good thing.
Andrew . 2024-08-21
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The best meal I have ever had in UK. This is my fourth time having meal in Napoli.The stuff is really friendly!
zijian . 2024-08-18
MORE AT Google
Unassuming but lovely spot for couples, families or groups. Relatively small menu, but all the staples on it and all executed well at reasonable prices. May be be overlooked but worth a stop
helly paterson . 2024-08-13
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Lovely staff, the food was great, the pizzas, and starters were lovely. All in all a lovely meal!
George Prime . 2024-08-11
MORE AT Google
Restaurant food is unique and very tasty, Friendly service. Really very good.
Alan Wong . 2024-08-07
MORE AT Google
Great atmosphere, super friendly staff and the food was fantastic and very reasonably priced!
Vicky Coupee . 2024-08-04
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One of our party doesn’t like fish and chips, which made our meal hunting difficult whilst in Hastings for the day. We came across this restaurant whilst strolling along and the Trip Advisor reviews painted a good picture, so we thought we’d give it a try. We were glad we did. Service was good and food was tasty. Prices reasonable too. We’d visit again!
juliaandadam123 . 2024-08-03
MORE AT TripAdvisor
Very good, I am not one for leaving a tip as I am quite picky and but the waitress (apologies didn't get a name) was so good I left a tip. The lasagne was great and my friends food looked good also, he said it was good and neither of us could pick fault with anything. Also a quiet enough location to not be disturbed whilst sat outside and a great view! A place I would definitely revisit.
Ashley James . 2024-08-03
MORE AT Google
Really nice staff and the arancini starter was unreal!!! Pizza and carbonara were also nice but starter was the stand out
Kamil Straszewski . 2024-08-02
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Popped in for dinner without pre-booking and was accommodated with a table, despite being quite busy. Lovely main with a garlic bread side. Generous ice cream for dessert. Macchiatio was also very nice. Will be back & would recommend.
Emma Jones . 2024-07-24
MORE AT Google
Very tasty authentic Italian food, pleasant background music
Angela Wozick . 2024-07-23
MORE AT Google
We had a wonderful night at Bella Napoli Hastings! As a group of friends, we enjoyed our dinner overall. The food was good, but what really stood out was the great service and the friendly staff. They made sure we had a great time and took care of all our needs. Thank you, Bella Napoli, for making our dinner in Hasting special. Highly Recommended!
Yesim Engin . 2024-07-18
MORE AT Google
Great atmosphere here .Service is perfect food is Superb..We have visited both lunchtime and evening and both excellent
Nomad36326095453 . 2024-07-13
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Didn’t deliver it all tipped in his bag and delivery driver lied and said I had to contact restaurant so he has taken the good food that didn’t spill now I have no food and 45 pound down I would like I complete refund
Syd . 2024-06-28
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Stopped by for lunch on Saturday, the food was fab, hot, tasty and fresh. Highly recommend!
Tracey James . 2024-06-26
MORE AT Google
The staff was slow, had to get the menu ourselves, no manner as no one greeted as or showed which table to take. Sat there for 15 minutes, no one came or said anything. ( there were only 2 couples in the restaurant, both had their food served).
Dovydas Stonys . 2024-06-26
MORE AT Google
England and food, well you always think about women. Here we found a restaurant that can really hold a candle to any Italian in Germany. Great cuisine, a wide selection and the service was perfect and very friendly. We were there with 14 people and we all enjoyed and enjoyed it very much
Achim Angerhausen . 2024-06-20
MORE AT Google
We were welcomed at the door and seated straight away. The menu had lots to choose from, including pizza, pasta (gluten-free pasta available), and salad. If you're seated facing out the front you can see the sea from your table, perfect to walk your meal off along the promenade ❤️
Josephine721 . 2024-06-17
MORE AT TripAdvisor
I didnt recieve my order but it says its delivered
Chris . 2024-06-16
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Pizzas were transported upside down so all toppings had fallen off and stuck to the top of the box and some of the slices were all mangled.
Samuel . 2024-06-15
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The food is one of the best I have ever eaten in England. Top class.
Martin Schmidt . 2024-06-12
MORE AT Google
The food was excellent and service was great, it took a bit long for the mains. The drinks are a bit pricey for the size. 😬 The place needs a bit of refurbishment.
Marius B . 2024-06-12
MORE AT Google
Went for lunch and I can absolutely guarantee there is not one Italian in that kitchen. The seafood was definitely frozen, the pasta overcooked and the pizza undercooked with frozen seafood also. Such a shame when you’re directly opposite the ocean. The waitress didn’t know how to make an aperol spritz (not her fault) but it’s such an Italian classic. Sad to ruin peoples perception of real Italian food as this was beyond below par. I need to add that I’ve never been to an Italian restaurant that doesn’t provide spoons with pasta also, how are you supposed to eat it, cut it up? The waitress was very friendly and helpful though.
Hollie Tuckwell . 2024-06-11
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I recently visited Bella Napoli Hastings and had a very disappointing experience. The female server was extremely rude and displayed clear racial discrimination. Despite our polite behavior, she served us with a cold and unfriendly demeanor, frequently showing expressions of disdain. In stark contrast, she was very friendly towards the white customers at the next table. When we thanked her, she didn't even bother to respond. While clearing our table, she made noises of disgust, even though we had eaten all our food and kept the table clean. Our behavior was respectful and courteous throughout, and we did nothing to deserve such treatment. I went there on 03/06/2024(Monday noon)
Tianyi Song . 2024-06-08
MORE AT Google
Excellent food and service. Best pasta I have tasted in the UK. Great service and a lovely setting. A wonderful evening.
Graeme G . 2024-06-08
MORE AT TripAdvisor
Excellent bruschetta and Triclor salad. Lasagna and Gnocchi with Gorgonzola cheese . Attentive staff, good wine. Well worth a visit if you like Italian food.
searich82016 . 2024-06-05
MORE AT TripAdvisor
The waitress was rude and did racial discrimination against Asians. We asked for ordering twice and were very polite to her, but she ignored us and tried to "educate" us, saying not to call her "multiple times". During eating, she glanced at us with disdain from a distance several times. After we finished, she expressed some kind of disgust at the crumbs we accidentally left on the table, but fawned over the white customer next door and asked him how he had enjoyed his meal.
joanna cheung . 2024-06-03
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The food was delicious but the waitress had a particularly dismissive attitude which detracted from the meal so won't be eating here again!
xin c . 2024-06-03
MORE AT Google
My recent experience at Bella Napoli Hastings was frustrating. The restaurant wasn't busy at all, with only one other table besides ours. We tried to get the waitress’s attention by raising our hands, but no one acknowledged us. When we finally managed to signal the waitress, she told us she would come over shortly, so we waited patiently without further prompting. After about ten minutes, she finally approached us, but instead of taking our order, she lectured us about waiting our turn, implying we were being impatient and rude. Her condescending attitude made us feel as though we were being disorderly, which was far from the truth. It was frustrating and uncalled for, given the nearly empty restaurant.
leslie . 2024-06-03
MORE AT Google
Great food and service. Pizzas were excellent. Mid week so not too many people in the restaurant and there a bit low on atmosphere but would definately return!
Matt . 2024-06-03
MORE AT Google
One of the waitresses shouted at us and didn’t want to serve us, very disappointed.
Wang Eurus . 2024-06-01
MORE AT Google
Great food. The staff were very friendly. could not be more accommodating with our allergies.
Paul coombs . 2024-05-22
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The food was really tasty and nice. The place is a bit rough on the main road, but probably the best Italian cuisine around👍
Tibor Tabery . 2024-05-21
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Went around 930pm and place was empty got the feeling they would rather we went somewhere else so they could go home
Steve Elliott . 2024-05-20
MORE AT Google
Quick Service, great tasting food, will order again!
Naomi . 2024-05-18
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I had the steak, can say that was the best steak i had in a UK restaurant since I've been here (13 years) This was a business trip but if I ever head this way again I know where to go! Superb
Horácio Moderno . 2024-05-16
MORE AT Google
Excellent food and service all at a reasonable price 👌
perry scott . 2024-05-11
MORE AT Google
Friendly and welcoming, good food at very reasonable prices. Will definitely return.
Mark Smith . 2024-05-11
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Noisy pizzeria, where the staff have assumed Italian assent. The pizza was a standard pizza, a little underweight.
Mads Peter Trans . 2024-05-11
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Having gone to my. dentist and coming out with great results it was time for lunch. Next door was Bella Napoli. My mate came back having looked after my pups and yes - they allow dogs in. Hunger allowed us a quick choice. Fabulous — we devoured the prawn starter. Delicious. My friend had the recommended pizza. 🍕 I had the spaghetti carbonara. Sensational. One of the best. All was finished off with a Tiramisu by us both. A musical on the taste buds. Alas we then had to run to beat the car park meter. Our waitress was wonderful attentive and our order was deliver promptly and with laughter. Thank you. I will return. A fab lunch.
KILO . 2024-05-07
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Only had a coffee, it was very nice and strong.
1a70 app . 2024-05-05
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Frozen pizza and staff just moaning saying they can’t wait to finish work to customers
charlotte howard . 2024-04-25
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Been here a couple of times and the food was great! The staff were really nice as well. Would definitely recommend.
Henna uwu . 2024-04-23
MORE AT Google
All food was stone cold and virtually inedible! Please give us some cash back!
sue . 2024-04-12
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Food is amazing, waitress was so nice and had great knowledge of the food, good service, will definitely be going back when back in Hastings
Georgina Downie . 2024-04-10
MORE AT Google
Best lunch we’ve had in ages the staff were so lovely Can’t wait to go back!! Food was amazing!!
The gym squad Vlogers . 2024-04-07
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Great little place. All the staff are very friendly and provided a good service. The food was very good.
Scott G . 2024-04-06
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Thanks for a delicious birthday meal. You are our new family favourite and we look forward to trying cocktails next time. Grazie! x
Eisha . 2024-04-04
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arrived on the cool side but tasted good. didnt get the ice cream with kids meal even though i specified on the notes for which flavour
Katherine . 2024-04-02
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The outside/inside of the restaurant might seem a little outdated, but the food is amazing. We also loved Italian music; it made us feel like we weren't even in the UK, which was great! We will definitely go back.
Paul-Daniel Pricop . 2024-04-01
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We found it by accident and it was so nice. The host was very attentive from the greeting to the time we left. The food was soon tasty and plenty of it.
Ber Mcelligott . 2024-03-30
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Woooooo the wind is gusty but the food is amazingly tasty. Cute staff great service incredible food. Love it
Meng Zhang . 2024-03-29
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Seafood was so fresh and at a reasonable price, shop was just lovely and had such a pleasant time dining here! Would definitely recommend
Clara Lim . 2024-03-27
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Worst pepperoni pizza we have ever eaten
Dean . 2024-03-23
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Not how it used to be. Lasagne was very bland and half the size. Calamari had no dip and was filled with courgette to bulk it out.
Antony . 2024-03-21
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As a family we love it here, this is our 'go to' place for celebrating birthdays. Always delicious food, great choices, quick service and staff are attentive. Feel comfortable here, we can be ourselves and enjoy!
Jane Dann . 2024-03-17
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Very authentic Italian food and super friendly staff, and I was surprised by the price at the end, only £40 for 4 dishes! Even contain seafoods, I just can’t imagine this happen in London😄
none . 2024-02-24
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(开头警告!中国同胞避雷避雷!态度巨差巨恶心!)I have to say this is my first time had this kind of experience in UK. Really Rude and Rasicm waitress. Firstly I am very politely asking her if they accept cash, but she trade me as an idiot, very impatient about my question, but who knows if you accept card or no? When we ask the bill, she was standing there and chatting with her friend for almost 30mins but don't give us the bill. My friend ask again and she finally bring the bill. and we wait for another 10mins for the postcard machine, but she did not come. after she finanl come she was asking us if we finished the calculation for split the bill? So ridiculous, isn't it her job to calculate the money? and she compliant that if we didn't calculate it why we ask her to come? What a nice serive! And she friendly to the other couple and nicely said good bye to them. but for me and my friend without any word even though we already went outside the restaurant. We are friendly all the time so I don't know why she is not satified at all. or because we are asian? but for the food, To be honest my friends like them especially the mussel. BUT NOT SUGGEST THE SERVICES.
Y.H “Almond” W . 2024-02-19
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Good food, lovely staff. Building is looking tired inside, and lighting is too bright. Was nice and warm though. Good price for quick supper.
Emma Gladwish . 2024-02-03
MORE AT Google
Delicious food. Fantastic value. Thoroughly recommended
Bronwen Lowy . 2024-02-03
MORE AT Google
Amazing food and friendly authentic atmosphere. Very reasonable pricing.
Holly Paramor . 2024-01-24
MORE AT Google
Lovely food, lovely staff and yes I would recommend to others considering a meal here and yes will definitely eat here again, we had the tagliatelle - really good!
Dave Cohen . 2023-12-22
MORE AT Google
Lovely little place, with proper genuine staff that are super friendly. Good value food.
Anthony Leonard . 2023-12-22
MORE AT Google
Super good food and very helpful waiters. I was with very big group and we were treated really well.
Arjola Krymi . 2023-12-08
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Visited here 02.12.23 Fabulous foodWonderful staff Great value
Anna-maria Iles . 2023-12-08
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Great food. Good value, great staff
Joe Zambanini . 2023-12-03
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Went here today with my mum and nephew. Really friendly staff. Very kind to my young nephew aged 3 gave him some banana icecream. The staff have a nice manner with young children so very child friendly place
Rach P . 2023-11-23
MORE AT Google
Nice traditional food. Nice staff and atmosphere. Great value for money
Ruth Smart . 2023-11-22
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Decent small Italian restaurant on the seafront in Hastings. Friendly service, a good menu made for a good evening meal.
Tillmann Lenz . 2023-11-22
MORE AT Google
Nice place. Food was good I did enjoy it. But i did wonder if it was heated up as it was so hot rather than cooked fresh.
Sammy . 2023-10-15
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Had an amazing time at this Italian restaurant! The food was delicious, the staff was friendly, and the atmosphere was cozy. Highly recommend the pasta dishes! Will definitely be back for more.
Burak Öztürk . 2023-10-13
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Charming restaurant Excellent food Excellent service
Paul Clements . 2023-10-09
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Really nice staff , lovely food , very relaxing and happy place to eat
Mark Burgess . 2023-09-27
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Lovely food, good service and well priced
Colin Bennett . 2023-09-23
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I will recommend this place everyone quality food real Italian taste amazing
Sheru gorge . 2023-09-21
MORE AT Google
Lamb was all fat impossible to eat
Cyril Willis . 2023-09-17
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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All in all a really good evening there - cannot fault the staff all very welcoming and nothing was too much hassle.