Based on 994 opinions finded in 1 websites
Based on 994 opinions finded in 1 websites
Opinions
my partner and i came for dinner after tiring shifts this evening and had a really lovely conversation with the manager (not sure of his name sadly, but he was wearing the rainbow lanyard!) about loving aperol and the stunning glasses that the aperol spritz was served in - to my surprise he had left one of the glasses in a gift bag on our table when i came back from the toilet 🩷 thank you so much, you made my day after a tough shift and i hope i can bring back a gift as a thank you soon ! :-)
Esther Ashworth-howell . 2024-08-31
MORE AT Google
It was obvious that the team were short staffed as there were only 2 of them. The lady who served us looked like she was the manager. She was extremely apologetic about any wait, and was very helpful regarding my gluten intolerance. My daughter and I really felt for her and the other lady working the tables and would like to commend them for their efficiency and politeness during a difficult time for them. They are an asset to your business.
Nikki Duke . 2024-08-29
MORE AT Google
We had a spontaneous stop at Bella Italia as some birthday plans had changed slightly. We were served by Frances, who was absolutely lovely (even when our toddler was running around and flinging food everywhere!) We wouldn’t hesitate to visit again with such great service!
Bethan Hellier . 2024-08-19
MORE AT Google
Sam was a great server! Very efficient, polite and quick. Great service all round from everyone
Kathleen Abell . 2024-08-17
MORE AT Google
Had drinks served by Georg was such good service had a good laugh worth her and service was fast..
Mxharry9 . 2024-08-17
MORE AT Google
This was mine and my partner’s very first time dining in a Bella Italia so we had no expectations but wow didn’t it blow our minds. Food was exquisite, so tasty and authentic. The flavours were like nothing I have ever had the pleasure of having in my mouth before. Our waiter, Douglas, was very polite, displayed his natural charisma/charm and aided us with our decision making by drawing from his own experiences of consuming food at the restaurant. When the food came we were not at all disappointed, it was presented and smelt incredible. The restaurant had prepared us for a 45 minute wait on our food, this turned out to be unnecessary as our food was with us within 10 minutes. Would highly recommend to family and friends. 10/10
Catherine Peters . 2024-08-15
MORE AT Google
I went here with my son and ordered nice food and my sin ate for a £1! Frances served us and was delightful and attentive. I accidently ordered the wrong thing as I didn't realise it had bacon in which I don't eat. I started to pick out the bacon but Frances and Paul offered to get me another one without bacon in. I cannot fault their service here and it was lovely food. My son loved his pizza too. Thank you Frances and all the staff at Bella Italia Plymouth Barbican. We will definitely be back.
Karen Riddle . 2024-08-14
MORE AT Google
Staff were attentive & friendly even though it was just two of them front of house. The restaurant got quite busy while we were there but nothing appeared too much trouble. They were moving between tables making sure all diners were happy. The whole experience was great, we were seated quickly, our food & drinks order was swift too. Once the food came out we were not disappointed, piping hot on warm plates (always a bonus) & really tasty. Our waiter was Douglas was so lovely, recommending a dish to my Husband. In short highly recommended. You won’t be disappointed.
Andrea Hancock . 2024-08-12
MORE AT Google
Our server Cameron, was attentive and couldn't do enough to make sure we had a lovely meal. Very friendly and a highlight to our evening. Highly recommend strawberry gelato 😍
lauren king . 2024-08-11
MORE AT Google
PIZZA PARTY We booked a pizza party for our grandson's 7th birthday. Wow, what can I say? The children and adults loved it! PAUL AND ALANA hosted it, and the kids loved them. When they got there, they all got given chef hats and aprons. Then they got to make their own pizza dough. Then the children put their sauce and toppings on, and it then went to the oven to be cooked. The children's faces when they saw it, after it was cooked 😁 After they ate the pizza, they went to choose what flavor ice cream they wanted. There was quite a lot to choose from. They all got a certificate to take home with their names on it. I would definitely recommend this for a children's party 🥳or even an adults party 🥳 ⁷
wanda liddell . 2024-08-11
MORE AT Google
Bella Italia Plymouth! What amazing customer service skills this place has ! The manager paul went above and beyond to make my nephew birthday party feel great and special to him ! And the college that was working along side alana! Was also great too ! Anyone that has a birthday party coming up for young ones get in contact ! Pizza party was amazing !
holly collins . 2024-08-10
MORE AT Google
We booked a pizza party for our 7 year old son’s birthday at Bella Italia in Plymouth at the Barbican Leisure Centre. Firstly I’d like to say a massive thankyou to Paul the manger & Allana who hosted the party as you were both amazing. I was slightly nervous about a kids party making pizzas on a Friday tea time because I didn’t want to ruin the atmosphere for anyone else, but the way it was all set up by the staff to separate the children and the rest of the people having there meals was perfect 🤩 also Paul was quick to reassure us that he wanted the children to have a party and be kids rather then being told to calm down or shh as that’s what a kids party is all about 🥳🥳 The kids absolutely loved it, all 8 of them !! The pizzas they all made were delicious and then they all got to have ice cream for afters which they obviously loved 🥰 My favourite part was watching them all put there aprons and chefs hats on sat at the table together, they looked super cute ☺️ 🥰❤️ Then at the end they all got a personalised certificate which was a really nice touch 👌 I really can’t recommend it enough, the whole thing was amazing and everyone loved it 🥰 thanks so Bella Italia Plymouth 😁❤️
Gemma Collins . 2024-08-10
MORE AT Google
Frances was lovely and looked after us this lunchtime
Mark Catley . 2024-08-07
MORE AT Google
Douglas served us very professional and a happy helpful person
ellie cresswell . 2024-08-05
MORE AT Google
Service was really good food came out nice and quick and Frances our waitress was really friendly and nice.
Robin Healey . 2024-07-30
MORE AT Google
Frances was very attentive and spot on! Top notch service for her!
Chris ! . 2024-07-30
MORE AT Google
the food was great, and had really good service by the server sam
Lily Postle . 2024-07-29
MORE AT Google
Came in due to it being busy somewhere else. We were seated immediately and service by Max started not long after. We could tell he was very new to the job but he was excellent. Very accommodating and friendly. Food and drinks were good. When it came to pay the receipt came out wrong but Max was extremely sorry and got it fixed straight away.
Jordan Smith . 2024-07-28
MORE AT Google
We were late owing to severe traffic but when we got there, it wasn't a problem. The young lady who waited on us was lovely, nothing was too much trouble. The food was delicious. Thank you.
Angela Walton . 2024-07-24
MORE AT Google
It was a lovely visit here this evening for us both! Our server was called Matt and it was his first day here! The service was amazing and the quality was the same, it made our experience really enjoyable and we will be back! Thank you very much.
Kodi Rendle . 2024-07-19
MORE AT Google
Jordan clearly is very experienced in this work, I really appreciate how quick the service was and the quality jordan brought to the table, thank you very much! They kindly put our food in a container because we were so full!
Owen Pick . 2024-07-19
MORE AT Google
Pizza was amazing loved it there staff was very kind :)
Rezhwan Qurbani . 2024-07-19
MORE AT Google
Lovely pre cinema meal for 3 of us on Friday 12th July . Friendly efficient staff, quick service, lovely food and good value for money.
susan knight . 2024-07-15
MORE AT Google
Cameron was a great server and the food was amazing! Also the music was banging
freya elliott . 2024-07-13
MORE AT Google
Amazing service and yummy food. Our server Jordan was super accommodating and friendly. Would recommend and definitely return!
Emma K . 2024-07-13
MORE AT Google
Food was amazing. Drinks where very worth the money. Everyone was very attentive and kind.
Abi Rose . 2024-07-13
MORE AT Google
Brilliant service from Jordan and Paul. Thank you
amy stares . 2024-07-10
MORE AT Google
Amazing food amazing staff. Highly recommend
kieran owen . 2024-07-06
MORE AT Google
Excellent welcome for our group of 40 teenagers! Fast and cheerful service.
GOBICHON Patricia . 2024-07-03
MORE AT Google
Very disappointed. I can only think it was the chef’s night off.. For the first time ever n my life I had to send something back it was literally inedible. The pea and courgette risotto tasted like a jar of marmite - so salty. I felt very sorry for the waitress who couldn’t do enough to help. The replacement meal was not much better. I understand it’s not the Ritz however my family and I have eaten here before and I could not believe the difference in the quality of the food.
Viv Taylor . 2024-07-03
MORE AT Google
Sorry but wasn't to impressed , we turned up got seated then got ignored for 40 minutes before someone came to ask if we wanted drinks, was a hour before we received our starter , ordered spaghetti Bolognese for my main , a plate of spaghetti came with very small amount of Bolognese mixed in, went to bar to order a drink as wanted to pay for my drinks separately and was told I wasn't allowed but later someone else from our party went to the bar and was served no problem, wasn't impressed with service atall that we received and was even more annoyed as it was to celebrate my daughter's 30 th birthday, definitely will not be returning.
Sharon Somerset . 2024-06-30
MORE AT Google
Jordan was a very good server. Nothing was to much trouble. Good was delicious
Nikita Mooney . 2024-06-28
MORE AT Google
Me and my husband stayed in Plymouth for an evening and decided to get some food at Bella Italia before a film. As we turned up the team were serving a large group of school kids and pre warned us there may be a wait for food which we appreciated. Our food came really quickly considering the large order they were dealing with. I would like to make a special mention to Frances. She was so friendly and attentive. Thank you Frances
Jessica Sharpe . 2024-06-27
MORE AT Google
I came here with family, the service and food was great. The overall atmosphere was amazing. Definitely a 5.
Daisy Taylor . 2024-06-21
MORE AT Google
Food was really good and the staff were brilliant
Daren Young . 2024-06-19
MORE AT Google
great food and really decent service off Jordon even though we were pain he was still kind and helped us
Lauren Holloway . 2024-06-19
MORE AT Google
A lovely experience created by Jordan which helped our family create lovely memories together to celebrate out very special daughters birthday.
Mark Philipson . 2024-06-19
MORE AT Google
Had a fantastic meal, our waitress Leah was amazing. Nothing was too much trouble and she was extremely helpful.
Kelly Soane . 2024-06-15
MORE AT Google
Friendly helpful staff Francis and leah were amazing.
Craig Y . 2024-06-15
MORE AT Google
Had a very nice lunch here today, was served by the waitress named Frances, she was very lovely and was very impressed by the service and food, it was a lovely place and will definitely be coming again, 1000% recommend
Jacob Weir . 2024-06-15
MORE AT Google
Jordan was very lovely and welcoming
Emma Fenteman . 2024-06-08
MORE AT Google
Lovely evening with friends and delicious food plus service by Jordan was great!
Justyna Fanous . 2024-06-08
MORE AT Google
Jordan was really accommodating. Our meal was great and our young enjoyed the colouring.
Pantheon Plymouth . 2024-06-08
MORE AT Google
Brillant food and Leah was brillant from start to finish..
Adam Hay team tv . 2024-06-08
MORE AT Google
Literally awful service every time we're here. The food isn't good and the workers have made innapropriate jokes whenever we're here. Commenting on the fact my daughter didn't reach for the bill (I don't let her pay for things when we're out and it's not your place to comment) Literally thinking we were a couple and said I wanted to play footsie from how I was sitting. (We look so much alike that it's frankly ridiculous anyone could think we weren't related and I have a leg injury so I have to sit in a certain way) A lot of the ones they've replied to say ''our usual high standard'' It's never been a high standard.
Eternal Flame . 2024-06-08
MORE AT Google
Lovely lunch, great services. Jordan was very helpful
Molly P . 2024-06-08
MORE AT Google
Francis was brill :) good food and service
jamie watts . 2024-06-04
MORE AT Google
Sophie provided excellent service and very knowledgeable of the menu.
Ella Tucker . 2024-06-02
MORE AT Google
had a lovely time with my friends servers where amazing had a lovely chat with fransic and jordon, food was amazing will definitely be back was such a warm and welcoming atmosphere. we had a bbq chicken pizza would highly recommend with the ranch and garlic crust was honestly devine.
sophie hill . 2024-06-02
MORE AT Google
Leah was amazing, so friendly and great service. Will definitely be coming again!
Joseph Contrino . 2024-06-01
MORE AT Google
Jordan was delightful and very attentive. Food was amazing, hot and fresh. Great service!
Teresa Hodgetts . 2024-05-31
MORE AT Google
Amazing evening for early tea for my son's 6th birthday, made him feel very special with candle and sing song and milkshake making. Best restaurant in the vue for customer care in our experience.... especially waiter Jordan!
Laura Peters . 2024-05-31
MORE AT Google
What can I say.gone out with all the family paul greeted us very nice man indeed have to say. Moved on to the food all quick hot and very yummy. Ask for the chefs name Connor and they said a top chef in the name of James. Well anyway all in all we all had a lovely time and a happy place to eat will be there again. And happy to give a 5 star all round.
Karl Friendship . 2024-05-31
MORE AT Google
lovely food, great staff very helpful!! especially Jordan
James Endean . 2024-05-31
MORE AT Google
Popped in for dinner after some activities elsewhere in the Leisure park. We were a party of four and were asked if we had booked - which we hadn't but were able to be seated by the window. Staff were friendly and the restaurant had a few other tables occupied. I was very dissapointed with the beers on offer, basically draught Stella Artois (Anhauser Busch) or bottled Bierra Morreti. First impressions were that the dishes were quite pricy, especially for pasta which is a very cheap base product. I expected the food to be worth this however as they're supposedly 'an Italian' restaurant. From ordering to receiving the food was fine, no nasty delay as others have mentioned although this was only around 5pm. I had Carbonara with a main which was a disaster. Plain and bland, basically some Spaghetti with some pancetta on top. It seemed to be lacking any cheese, eggs or seasoning. I did ask the waitress for some black pepper (they're none on tables) and she did apply some herself although it seemed to be ground white pepper. One of the girls had pizza with meatballs which she gave away as she didn't like them. They seemed like hard on the outside soft in the middle soya? All in all the meal cost £119 with one round of drinks. 2x starters, 4x mains, 1x side of garlic bread (don't bother) and 3x ice cream desserts. The cublicles in the female toilets were lacking toilet roll which I did feedback to staff. I had the impression the waiting staff tried their best and they were left a tip however I cannot reccomend this restaurant as it is way overpriced for the food (quality & portion size) in my opinion.
supersteve311 . 2024-05-28
MORE AT Google
We went here for a meal to celebrate a birthday and were really impressed. Douglas greeted us at the door and looked after us throughout the whole meal. The food was absolutely delicious and came out really timely. The only criticism I could make is that the child’s meal was delivered at a really hot temperature, so we had to spend a bit of time cooling that down, but I’m sure they wouldn’t want to risk customers complaining that food was cold, even if it is destined for a child, so it was understandable. We had friendly and attentive service too, Douglas even managed to magic a balloon out of nowhere for our tot. A totally 10/10 experience for us and we look forward to returning at a later date.
M L . 2024-05-27
MORE AT Google
douglas was so amazing! and gaia too. such a friendly team and speedy service thank you so much!
Maia . 2024-05-25
MORE AT Google
Ordered on Uber eats and it took about 25/30 minutes from placing order, it came still warm would definitely order again
Eva Rose xo . 2024-05-20
MORE AT Google
We had a wonderful time and the server Harry was eonderful
Terri Robinson . 2024-05-19
MORE AT Google
Paul, the manager, was very welcoming who introduced Jordan to look after us and he made our evening. Food was superb, service was attentive and my family really enjoyed their visit ☺️
Sweet Generations . 2024-05-18
MORE AT Google
Time waited for food took too long
Zap Gallenero . 2024-05-18
MORE AT Google
Harry was brilliant! Only on his second shift and made us feel very welcomed and cared for!
Katie Brown . 2024-05-17
MORE AT Google
We had Harry as our server and he was just lovely. He really made my cousins birthday really memorable.
Emily York . 2024-05-12
MORE AT Google
Harry was out waiter hes really polite.
Laura pope . 2024-05-12
MORE AT Google
Great food and service! Paul was super lovely.
Tasha Jane . 2024-05-10
MORE AT Google
Jordan was brilliant very friendly. Food was fantastic. Had a lovely time.
Victoria Bird . 2024-05-10
MORE AT Google
Lovely birthday dinner, Harry was an amazing waiter!
Dagmara . 2024-05-10
MORE AT Google
Very nice down to Plymouth on our 12 anniversary and it was a great experience harry just stated was very helpful he gave good recommendations and was very happy with the meals
Mike Janes . 2024-05-10
MORE AT Google
I was served by Harry and his service was very good. Made overall dinner experience very pleasant.
hana raza . 2024-05-10
MORE AT Google
We were welcomed by Paul right from the off and he was very warm and friendly throughout. Then we had a lovely meal from start to finish. All courses were brought out promptly and were delicious.
Jack Francis . 2024-05-07
MORE AT Google
Was welcomed by Paul as soon as we arrived, Paul had a lovely chat with us, and was super friendly throughout the time there , very quick service, really enjoyed the food, would go again.
Jade Lockyer . 2024-05-07
MORE AT Google
Jordan has been amazing tonight we've had a wonderful night
Samantha Ward . 2024-05-04
MORE AT Google
Amazing food, great service every time! We will be back again!
Dan Walker . 2024-05-04
MORE AT Google
Food was amazing and a minor issue with a stain on the glass jordan corrected this instantly. Amazing service
Mia Mcgowan . 2024-05-04
MORE AT Google
Service was amazing Jordan was very nice and accommodating young lad
jack bradshaw . 2024-05-04
MORE AT Google
Really friendly and quick service, Francis helped us with our payment and was very good and polite!
Gaia Bennett-Butterwick . 2024-05-04
MORE AT Google
Lovely food !! Great service!! Thanks Jordan for great service 👍 A little chilly inside 😀 warmer outside 😀
Vivian Sloman . 2024-05-04
MORE AT Google
Nice food and amazing service from harry who went all out to make sure he were having a great night
Lee Ferguson . 2024-04-26
MORE AT Google
Great service and nice atmosphere and food
Tony Sedgman . 2024-04-24
MORE AT Google
The good was amazing and our server Doug ( Douglas ) was the best - Very responsive and accurate . I was able to use some Tesco Clubcard vouchers , however they are not valid on any drinks . Very clean restaurant
Mario Naydenov . 2024-04-21
MORE AT Google
10/10 for our server Doug! Very helpful, polite and offered great food recommendations 👌🏽 Nothing was too much and we didn't have to wait for anything
Zoe Slater . 2024-04-21
MORE AT Google
Good meal, good service from Leah who was great and explained all options with the meals we chose. Would come again.
Jackbeaniew . 2024-04-20
MORE AT Google
Leah was very friendly and attentive. Kids always love coming here.
Tom Russell . 2024-04-20
MORE AT Google
Attended bella Italia for my birthday, good atmosphere, food was great, service was superb. Waitress Leah was ever so helpful and made us feel so welcomed. Will most definitely return
Lee Cooper . 2024-04-20
MORE AT Google
Tasty meal. Great service from Leah.
Natalie Cannon . 2024-04-20
MORE AT Google
Leah was such a good server and made our experience delightful. The food was amazing and we will come back again.
Emma Forster . 2024-04-20
MORE AT Google
Was a quiet evening and perfect for a bite to eat with family and friends after a long day. Leah was our server and she was thoroughly enjoyable to have take care of us through out our meal. She was exteremely patient while myself and the littlest member of my crew played football on the switch and got a tad rowdy.... thorough, attentative and polith
steph eynon . 2024-04-20
MORE AT Google
Excellent service provided by Leah. Great food, lovely atmosphere. Thank you.
Kerstyn Richards . 2024-04-20
MORE AT Google
They sit everyone down in front of the door by other guests even though the whole place was empty so we had to hear conversations and the waiter ask for allergies over and over, not sure why we booked a table only to be given the worst one. The deep fried ravioli is rubbish, the garlic lasagne pizza even worse (worst pizza I've had in a while, i felt ill the next day), the pasta chips were tastless. You'll be asked if you want anything but not actually told any options, shouldn't you be offering parmesan? Music could barely be heard even in an empty room. Over priced beer. A terrible restaurant charging extortionate prices go anywhere else like fletchers and if you do go here stay away from the novelty foods they clearly don't test them. Tiramisu cocktail was great though so go for that and then run away.
Jay Kerley . 2024-04-18
MORE AT Google
Great food and awesome service by friendly staff
Robert Walker . 2024-04-14
MORE AT Google
Ridiculously slow ,looking at other reviews, understaffed as normal ,rubbish food only saving grace 1 x nice waitress
Rebeçca Rosenstein . 2024-04-12
MORE AT Google
Charlie-May and the team were wonderfully helpful and friendly and the food was, as always, perfect .
Mino Taur . 2024-04-04
MORE AT Google
Jordan and Paul were both so sweet and helpful, it was quite late in the evening and they fitted in me and my partner and were really really lovely. The food was amazing and so tasty and at a very nice price.
Amelia Jankowska . 2024-03-31
MORE AT Google
Great place for food And the servers are happy and accommodating We will be back 👍
Darren Lindsay . 2024-03-31
MORE AT Google
Great service, nice atmosphere, good food
Michelle Hancock . 2024-03-31
MORE AT Google
Harry's first night and his service was excellent , love coming here with the children feel very comfortable and able to enjoy a nice meal and feel relaxed
Katie Plant . 2024-03-23
MORE AT Google
Great food, service and gluten free options.
Luke Beale . 2024-03-22
MORE AT Google
Lovely food, nice staff just atmosphere was a bit drab
Anne Gibbins . 2024-03-17
MORE AT Google
Had a nice meal for my dads birthday. Jordan was very attentive and we all had a nice time
Simon Pratten . 2024-03-16
MORE AT Google
We served by Jordon he was very good with the children and made us feel welcome. We really enjoyed our meal at Bella italia
Robin Pratten . 2024-03-16
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South West
197 Opinions
Came here several times while staying at the premier inn across the road. The breakfasts are far better value for money and cheaper than a premier inn breakfast. The cafe is spacious, and exceptionall
pizzagarliccookedspaghetticarbonaraladypasta