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4.0

Based on 260 opinions finded in 2 websites

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Nº 502 in 963 in Milton Keynes

Nº 26 of 38 Italian in Milton Keynes

CUSTOMERS TALK ABOUT DISHES WITH..oldpaymustcheesecreamladypastachickencookedgarliccoffeeducktomatosaladmeatspaghettipizza

comment_iconOpinions

We use this restaurant when we go the the MK theatre and enjoy the food. It is busy before and between performances. For the second consecutive visit we have been told they have no Pino Grigio. It’s a popular Italian white wine and we are in an Italian restaurant. Get more in! Enjoyed the service and food, always consistent.

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theothertwin . 2024-10-23

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I was disappointed with my visit to Bella Italia in the theatre district. I was quickly shown to my seat in a fairly quiet, but well-lit restaurant. The menu was placed in my hand and the greeter left. I was immediately approached by the server wanting to take my order, I'd barely had time to open the menu, but ok, 'keen', I thought. The food was all delicious and really quite good value for money. My food was delivered so fast after placing my order, that if I didn't know better I'd have thought it was from someone else's table! Unfortunately, that's where the speediness stopped. When he took my plate away the server asked if I'd like to order dessert. I told him that I'd not chosen yet and could he come back in a couple of minutes. He returned 42 minutes later!!! I'd chosen a hot chocolate and mini donuts. The mini donuts were unceremoniously thrown in front of me a few moments later, but the hot chocolate took nearly 15 minutes to arrive. I was seated so close to the barista that I was able to watch him make it, but also I was able to watch it sit on the counter and go cold, while two servers sat at the pass, chatting - yet sat - on the counter top/cabinet that stands in front of the pass! Only when the barista realised I was watching all of this, did he signal to them for one of them to deliver it to me. I watched servers repeatedly hanging out at the pass and chatting. Whilst it was a very promising start with prompt service and great food, sadly the service went from one end of the scale to the other and was dreadful by the time dessert was ordered. Getting my bill was another ordeal entirely and I virtually had to leave the restaurant almost before anyone got my bill. I decided that being a lone diner perhaps I became invisible as the restaurant filled up - this is no excuse though. To top it all off, there was a fly buzzing around my food for the duration of my time there!

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You Only Live Once . 2024-10-03

MORE AT TripAdvisor

Such a lovely meal, staff were very welcoming and pleasant. So busy in there on Friday and we still received service and our food very quickly. All 4 of us went for 3 courses and they had a deal on that was very good value for money for the amount of food we had. My favourite was definitely the dough balls starter but everyone agreed that the food was lovely. Would definitely go back!

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Lucy . 2024-09-30

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Early Sunday evening for a pre theatre meal. A scruffy young lad showed us unenthusiasticly to our table. When he came to take our order I was informed the Fanta orange zero wasn’t zero. It needs to be changed on the menu, if this is the case. I think they must have been short of lettuce as my Caesar salad only had a few leaves and left me slightly underwhelmed. The side of roasted new potatoes were quite firm and I’d say slightly undercooked. 5-6 scruffy staff young board staff hung around by the serving hatch , one swinging a small gadget around his finger was a slight distraction. Won’t be my first choice when I next come over to the theatre.

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JoJo . 2024-09-16

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Recently visited and had the pleasure being served by 'Arif' for lunch. I asked if we could sit outside which he had no problem cleaning the table for us and setting up the one we wanted immediately. Throughout our meal he was so polite, friendly and helpful and even made some recommendations that were so worth it, making our meal better. He even offered to grate some extra cheese on my pizza if I wanted! Could not recommend enough all thanks to Arif.

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Sophie T . 2024-08-20

MORE AT TripAdvisor

Great food and service by Michaela and Ahit , spinach and ricotta dish was absolutely amazing Definitely would come back for more!

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_R8266KG . 2024-04-19

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Don't bother visiting this restaurant if you have an allium intolerance or allergy. You wil be told that all pasta or pizza items will be off the menu for you and what's left to choose from might be doubtful as well. This from an Italian restaurant that says it serves freshly cooked food. So cook a dish without onion? Apparently not.

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cheryly598 . 2024-04-07

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We eat here regularly. We pick this place as they have vast and great gluten free options. Unfortunately this time around the gluten free penne pasta was very hard. I had to return the dish. The chef said that they are unable to get it any softer and It was bought to my attention that the supplier has recently been changed. The dish was swapped out for me by the lovely manager and the sea bass was amazing. It's a shame that if this pasta is not changed it will ruin all of their gluten free dishes when every other aspect and ingredients are cooked beautifully.

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Martyn s . 2024-03-30

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Started off ok but everything went downhill rather quickly. Starters were mediocre at best. Half of my groups mains were forgotten. After waiting 10 minutes the rest of our food went cold, we then asked the waitress where the rest of the food was. It hasn’t even been cooked. Another 20 minute wait which really ruined the morale of the group as we had planned a night out. Lasagne was a poor two layered attempt at a main meal. Pasta was ok. We continued to chase up our meals, where some of the waitresses seemed very unbothered. 30 minutes later the rest of our meals arrived. Cookie dough dessert arrived cold and late. Toilets had no toilet paper and no soap in dispensers which was not ideal. Not a great start to our night. Won’t be coming back.

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Abi P . 2024-03-17

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Went for lunch as a little last minute with my partner. Was served by the lovely lee he was very funny and very attentive to our needs. The food was absolutely stunning and would highly recommend the seafood pizza. Will be coming again and again

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Roving06831215655 . 2024-03-14

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Very good food, lovely staff recommend to everyone who likes Italian cuisine, price is reasonable and the portion sizes are more than enough

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Krzysztof L . 2024-03-14

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Lovely dinner with lot of options, very friendly and polite staff. The prawn pasta is delicious. Worth the visit if you visit Milton Keynes. Plenty of vegan and gluten free options are available.

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RebekaS136 . 2024-01-21

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Warm and friendly service from our table host, Joshua, who was friendly, attentive and efficient. Great menu with wide choice of dishes. Our meals were served promptly and were delicious.

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T H . 2024-01-06

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Booked a table for 5 for 5.15 as we were going to the pantomime at 7.00. We arrived on time but no table for 5 was available. A waiter pulled together 3 tables of different heights. One of the tables was filthy and we had to ask for it to be cleaned. There was an empty table for 6 next to us but it had not be cleared and there was rubbish and food waste underneath it. Waited for 25 minutes but nobody came to take our order so we walked out. Seriously understaffed and chaotic.

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Janeyanna . 2024-01-05

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Visited with my husband before going to the pantomime. I had booked a table as had a feeling wpuld be really busy and I'm glad we did as restaurant was full. Was taken to our table and didn't have to wait too long before our orders were taken. Service was quite slow unfortunately but staff were friendly and food was good! Would reccomend if you are going to theatre give yourself plenty of time! We gave yourselves 90mins and finished about 20mins before show due to slow service. Worth a visit though just allow extra time

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SarahHelen90 . 2023-12-30

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I arranged for a family dinner before the theatre, having visited recently and been pleased with the service I received. Oh dear! That was not our experience this time! The service was slow and disorganised, despite being asked for a pre order and deposit, which I supplied the week before, they had trouble finding my email, then proceeded to serve the table next to us who had arrived 20 minutes after my family and had ordered from the al a carte menu!! We were unable to eat our desserts as we ran out of time and would have missed the start of the show. To complete the evening, they had not taken our deposit off the bill so more time was spent sorting that out! All in all, a very disappointing and stressful visit, we won’t be rushing back!

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Elaine T . 2023-12-28

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Seated fairly quickly as we had a booking. When we sat down and waited 15 mins for someone to take our drinks order. Then another 10mins for them to arrive. Told waiter one drink was missing (3/4 in total arrived). Waiter continued to serve other people. Had to go up to the bar staff to get the drink served. Food arrived but was for another table! Then when our food arrived it was attempted to be served to table behind us. Food was average. The whole visit was slow and staff were disorganised. Lack of management really shows.

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281shireens . 2023-12-10

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We had a fantastic visit. After having a really bad experience in the other branch (mk1) we had not gone to Bella Italia in 2 years despite having over 70quids worth of vouchers which expired in July 2023. We arrived early and was sat straight away by the friendly lady at the front. The other gent soon came over to serve us while the lady found us a table which was amazing (worlds apart from MK1!) Then our waiter, the young lad with black short curly hair was extremely attentive and professional. There was a slight delay with our mains but he kept us up to date completely and even offered us some drinks as a gesture. Honestly, the team here are great and i'd definitely strive to have a team as seamless as this if i ran a restaurant. Thank you, we will definitely be back here sooner than 2years!!

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tayNom . 2023-11-29

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Good standard Italian fare, but the place was really over-loaded with opera enthusiasts before the evening performance, and the staff were struggling to get things out from kitchen and bar. We ended up shoving our main courses downtoo fast ...

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Jim P . 2023-11-19

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The restaurant is seem like old italian style. Very delicious food, cocktails and atmosphere. Highly recommend!

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georgianav438 . 2023-09-29

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This place is great for family and friends gathering I really injoyed the food (Marco polo) and the calamari for starter

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momo-64-64 . 2023-09-21

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Let me first say that the service was fine but that's all. The food was overpriced and bland, a mild tomato sauce. I ordered a chicken pasta and found four slivers of chicken, portions were small too. As for the beer, well, what beer, it was lager or nothing. Why no real ale or at least a bitter or pale ale. and nearly six pounds for a small lager and even more for a small glass of wine. I shan't go again

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paul n . 2023-09-16

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Awful experience amongst at least four other tables of unhappy customers. Took 45 minutes to order drinks! Food was very quick but was then given a fork (by the manager) from a dirty table that hadn’t even been cleared! 40 minutes after clearly finishing our mains, I had to ask to speak to the manager about the awful service. He had unfortunately gone home. Terrible service. All staff too busy setting new tables, one waiter doing his best to keep up and was polite and helpful but was trying to keep up with all customers! (Erhan)

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rickys692 . 2023-09-09

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Pasta loaded with burnt garlic. Pizza undercooked also covered in burnt galic. Bathrooms were disgusting, situated right next to the kitchen yet didn't become apparent to any staff. No manager in site.

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ryanggj . 2023-08-28

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We visited here 2 nights in a row while in Milon Keynes and enjoyed our fist visit far more than the second. On the second occasion my partner found a piece of metal in her meal, a bit like one of the wire strands from...

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TruthfulReview2015 . 2023-06-26

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Raw calamari a Seafood Risotto that was only boiled rice with some seafood on the top!!! Really really disappointed on the quality of the food and the service offered by the Manager!! They definitely don’t care about their customers and quality of the food!!! Please...

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AndreaGc1 . 2023-06-14

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The food was OK nothing special but had to wait nearly 45 mins for food to arrive then asked said would be 5mins was more like 10 would not go back

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Sonia L . 2023-06-12

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A good meal before our visit to Theatre the service was very good and we enjoyed the meal we had. We will be back if we visit the area again.

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_vince_thomas . 2023-06-07

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We visited this restaurant prior to a theatre show, because of its close location to the theatre. The two pizzas we ordered were unrecognisable as pizza, and looked more like cardboard smeared with tomato paste…..and then grilled. The salads had been pre made and dressed...

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TrailBlazer90592 . 2023-04-28

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We ate here on 15 Feb with our 9 year old Grandson prior to a show at the Theatre. Very convenient location with the Theatre only two minutes walk away. You know what to expect at Bella Italia with each outlet only differentiated by quality...

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Hugo B . 2023-03-20

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dropped in here for a meal after skiing and thoroughly enjoed it. Restaurant busy but service was quick and food hot and tasty. Feels much better than a chain restaurant

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X1512WCjennyb . 2023-03-18

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Some of the dishes are really tasty. Some are just okay. But that's the same with all restaurants and it could just be personal preference. Prices are reasonable. Service has always been good and fast.

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spyridon449 . 2023-02-22

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The pasta was absolutely delicious. My boyfriend was so full we took the remaining pizza home. The rose wine was delightful. Good for a date night.

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Laura P . 2023-01-08

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We arrived to be told no tables, fair enough so we went to go, to be called back saying they had something for us. That was the good bit. Service was terrible and took 45 mins for our starter to arrive and another half hour...

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paulwK8123WN . 2023-01-03

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Great service Tom was very attentive but not intrusive, very friendly. Great food, lovely cocktail nice,ambuance

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SueWelding . 2022-12-05

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Visited this place with a few friends after a show and we planned to pay for part of the meal with some vouchers that one of us had . Reason we chose this place is because they accept these vouchers and seems several other customers...

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jamesbP9471MK . 2022-11-24

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Upon arrival my family and I were greeted by the most charismatic manager in Milton Keynes who made us feel so welcome and created an amazing atmosphere in the restaurant.Food was perfect ,service was stupendous .I’ve never been to a restaurant in Milton Keynes in...

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Prettylavish43 . 2022-11-10

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Food was amazing as always, lovely service from Armand. Me and my boyfriend come here and often and the food and service is always perfect.

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Caitkeeley . 2022-11-08

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I come here so often for special occasions, and it never fails to disappoint! Every time I come, I decide to order something new and I have the same reaction every time. The pizza has the perfect crust thickness and the pasta has such a...

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patryk_lew . 2022-11-04

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My wife and I went to this restaurant for dinner. The food was OK, fairly bland, nothing to write home about but when we asked for dessert we were told by a rather tearful waitress that the chef was refusing to make desserts. There were...

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M6791ZMdavidc . 2022-10-29

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Callan was an absolutely excellent young man. The cocktails were certainly doable however the food was unfortunately subpar. This was outshone by the absolutely first class service by callan who i could not recommend enough. What a lovely young man.

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H60GSoscarm . 2022-10-29

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Service by Callan was excellent, the food however was awful. Tiny portion sizes and bland food spoiled what could’ve been a lovely evening.

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Jody V . 2022-10-29

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Whilst the food was good the service and feel of the place were distinctly average. The decor looks tired and the cleanliness left a lot to be desired. The bar tender had 2 speeds slow and stop, everything looked hard work to him, and after...

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837davee . 2022-10-27

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Have just returned from an excellent meal at Bella Italia at MK Sayoy crescent and had to write a review.. food was excellent and really tasty and well presented (Top marks to the kitchen team!) We were served by Zoe who was really pleasant and...

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Benjybedford . 2022-09-25

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We went for our anniversary dinner in Bella Italia and we left very happy. Food was delicios ( Salmon and Pasta with ham). All staff really nice and passionate about the work ( Cameron). We will definitely going to come back!

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Kristina B . 2022-09-09

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This restaurant serving your usual Italian food consistently provides good quality food at a very reasonable price. It.s often vrey busy especially with people going to the Theatre which is almost next door to it

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932eilar . 2022-09-06

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Up there with one of the worst dinning experiences we have ever had. Waited 30 minutes to order and another 20 minutes for drink to arrive. I ordered tomato Bruschetta, which turned out to be one half of a very small piece of French bread...

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Samantha K . 2022-09-03

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Visited on a busy Saturday evening, Food was amazing, waiter armand was friendly and helpful, will definitely come and visit again, thanks. Natasha Raskalov.

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Relax249033 . 2022-09-03

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Waited 55 minutes for meal, told waiter after 30 minutes we had a theatre show and limited time, after another 25 minutes we eventually paid for drinks and walked out, they are lucky I paid for the drinks. Not impressed others were complaining too. 2...

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Proffy_AP . 2022-09-02

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Really bad service. Came here at 6.15pm for dinner before going to the theatre. Ordered drinks straightaway and then food shortly after. Drinks hadn’t arrived after 15 minutes so reminded waitress. She came and told us there was a delay as they had ‘run out...

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Darcey S . 2022-09-02

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Popped in for a coffee and lunch. The coffee was really nice and the lasagne quite delicious, very tasty. The bonus was we could sit in the sheltered outside area with side panels but an opening roof, so light, airy and fresh. Friendly, pleasant staff...

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494malcolmr . 2022-09-01

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Fantastic afternoon out with friends. Food with hot and tasty. Serves from Lisa was amazing. A great place to people watch while drinking prosecco

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Islandgirl3579 . 2022-08-18

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We visited on a Saturday evening before going to the theatre. It was very busy and we had not pre booked. We were advised that a table would be available about 30 mins later. We decided to wait and asked if we could purchase drinks...

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Adele C . 2022-08-08

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While the pasta tested decent the pizza was one of the worst ever. I’m Italian and I might be a little bit demanding when ordering Italian but honestly a frozen pizza would have tested much better. I also tried the Pinza (typical from Ancient Rome)...

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Tryorgoaway . 2022-07-26

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Very good menu to suit most tastes. Just right to eat well with only a short amount of time. Excellent service from waitress Kya.

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howardb289 . 2022-07-26

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Great spag and meatballs, quite spicy and loved the onion. Quite noisy when busy due to the hard wood floor. Service a little slow but it was busy. We had the option to sit outside but it was super hot that day, so stayed inside...

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jperrott2 . 2022-07-19

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Was part of a group of 9 on a spontaneous evening out in Milton Keynes and we needed to find somewhere to eat - I walked into the first restaurant we came across and was completely ignored so walked out and into Bella Italia and...

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656chloeh . 2022-07-18

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You know things are going to be bad when waitress offers you steak knives for the chicken. Very tough couldn't believe how tough the chicken was.

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C6990AOalexb . 2022-06-25

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Visited Saturday lunchtime after a long absence, as the food and service on our last visit in January was poor. We had heard that thing had changed so we gave it another chance, Good attentive service, and the food was spot on. Well done. We...

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Greg57eat . 2022-06-06

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We had Friendly and fast efficient service. The Food was very good. Kya was an Excellent waitress, very bubbly and friendly.

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KarenE50 . 2022-06-05

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Excellent meal, excellent service, new menu is amazing!! Thank you Callan, your service was impeccable!!!!!!!!!!!!!!

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Em H . 2022-06-04

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I have to say this is the best food we've had in a long time. The calzonni was fantastic. The service was exceptional and our waitress kya was brilliant and made sure we had everything we needed. We will definitely be returning.

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juliehE7134QU . 2022-06-02

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Amazing service and good food. Very quick between ordering and getting food and drinks. Dianne the waitress was lovely. Definitely coming back again!

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marydD762CV . 2022-05-20

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Post theatre meal. Few things missing of menu. Waitress kya was exceptional - polite, humorous and hard working. Would recommend the gamberoni.

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aliflint . 2022-05-08

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What a brilliant restaurant 👌 Our server Kya was superb , her menu knowledge was great , happy to help , and altogether made our visit one to remember . We will definitely go back .

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Russell S . 2022-05-01

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Arrived in plenty of time to have dinner before going to the theatre, after being shown to a table advised only could order certain foods on the menu. We decided on a lasagne and pasta with garlic bread, we waited15 minutes to get garlic bread...

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Q3176SNjayneb . 2022-04-27

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Thank you for a lovely experience and patience shown towards the girls. The service was excellent and Dianne was very helpful.

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Easterbreaks22 . 2022-04-21

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The food was lovely. Callan was very polite during the whole period we were at the restaurant for. The Ciabattini dough bites were the yummiest

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TinaN14 . 2022-04-17

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Ebbony was amazing, funny and entertaining Food was great too. Really enjoying evening out with friends

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SimonN483 . 2022-04-15

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Ebbony served us this evening and was brilliant. The food was tasty and the restaurant had a nice atmosphere. We would come here again.

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donnapD1839NN . 2022-04-15

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Excellent service from Ebbony. Very friendly and chatty with great advice on what the suggest. 🙂🙂🙂

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georgewH6323MG . 2022-04-15

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Visited Bella Italia on 12th street around lunch time today to catch up with a few friends. The service that we received from Ebbony was very nice and professional. My friends and I enjoyed ourselves and will definitely be going back.

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Gracestrong73 . 2022-04-09

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Went here for a family meal and wanted to thank Ebbony as our waitress for being kind and extremely patient with us all. The food and service was amazing

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F124BTlisat . 2022-04-09

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Not been for a long time but served the most tasty food (3 course) served by Ebbony and looked after with great service. Professional, welcoming and with very good quality dining. Thank you team, we will return.

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simonlT6452RJ . 2022-04-09

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Just want to mention how lovely pre-theater evening we had in your restaurant. All staff very lovely and our 2 course meal was very tasty

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Kaca3004 . 2022-04-01

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Me & a friend went for lunch today at this restaurant. the food was delicious & piping hot the service was brilliant very accurate & making sure we had everything & enjoyed ourselves. The atmosphere was very chilled. We thoroughly enjoyed our time there &...

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Elaine W . 2022-03-25

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Fab food and great service So pleased we were able to get a table. Really enjoyed the 2 course deal!

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charlottee806 . 2022-03-12

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As ever the Manager, staff and service were excellent. The restaurant was full as there were coaches parties for the Theatre Matinee. Never had a bad meal or service, a delight to visit. Thanks again

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65sch . 2022-03-10

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food was fresh & clean, drinks well made & our service from ebbony was super friendly & efficient, so thank you!!

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nadijaha . 2022-03-07

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Barbera was amazing so attentive. The food was awesome. Ebony runs a great restaurant. Definitely coming back. 😘😘😘😘😘😘

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maryrB9773FA . 2022-03-03

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Amazing customer service, very friendly staff. The quality of the food was fantastic. My family enjoyed the time even though on busy Saturday afternoon - we all look forward to go back there again very soon! Kids friendly!!!!! Highly recommended!

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TEODORA D . 2022-02-27

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We had an amazing time in your restaurant on Saturday. The food was delicious and your staff are amazing. We will be back !

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Kaca3004 . 2022-02-27

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I went today for the first time to try Bella Italia. I was with my mom and 2 kids. We got sat at the table next to the door although there were many tables available in the restaurant. I didn't say anything. My 14 month...

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thoughtsoftoday . 2022-02-26

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Shocking. I ordered last night from Bella Italia through Deliveroo, one vegan spaghetti carbonara, one pizza and one garlic flatbread. The wait was long, but it was okay I figured they were busy. The food arrived and it was not only bland, cold and inedible,...

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BillieBaggins . 2022-02-26

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Lively food and wi e, but service was slow, even though the restaurant was virtually empty when we arrived. By the ti e we left and hour and a quarter later, people were threatening to walk out as they still hadn't been served. I had...

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492Hilary492 . 2022-02-25

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Ebony was a fantastic waitress food was also delicious. We will definitely be back again at some point.

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catherinerE982PA . 2022-02-25

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The staff here are very friendly, especially Callan, who served us. He was very efficient and checked in with us regularly to make sure everything was okay. Thankyou for a pleasant visit before we go onto the theatre.

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Tracy R . 2022-02-24

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Really good food. Despite being short staffed in the kitchen and not having everything on the menu, we were served by Callan who couldn't of been more accommodating, very cheerful and polite.

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96katiescott . 2022-02-24

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Great service during a busy time. Ebbony was very helpful and friendly. The food was lovely and tasty. Would visit again

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260lyndae . 2022-02-24

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We have a lovely meal, Callan was brilliant and so attentive! He went above and beyond and made for a fantastic experience! He is so polite and helpful! Thanks Callan for a great evening!

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Rivershannon2021 . 2022-02-24

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Great atmosphere , fantastic service from Ebbony. The food was delicious and came out quickly. We will definitely be back.

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T3176WXhelena . 2022-02-21

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We were served today by Callan who was very welcoming , polite and an apogee of attentiveness. Our food was very good and so was the service. 5 stars

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deborahhJ4402ON . 2022-02-20

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A family dinner after a theatre trip, on a Saturday evening. Service was excellent, with a very friendly cheerful waitress who was great with my granddaughter. The food was delicious, lots to choose from. I was very impressed with the manager who kept the staff...

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Glitzytalons . 2022-02-14

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We had a lovely meal before going to the theatre. The food came out quickly and our waitress Ebbony was very attentive and helpful.

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HannahD94 . 2022-02-11

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Ebbony was prompt at clearing and keeping herself available to serve us. For a table of 11 we were very impressed with her attentiveness

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hannahmV4781RU . 2022-02-11

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Ebbony 💕 Thank you so much for looking after us on our team night out! You were amazing!! ❤️ Thank you!!!!

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KWatson87 . 2022-02-11

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The best visit ever! the best waitress, so good and prompt very much worth the visit. will be definitely be coming back

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Q9068IVsophieb . 2022-02-11

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Came in as a big table , our waitress ebbony was amazing and very attentive. Food was good , but drinks and service were amazing

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TingFromBarking . 2022-02-11

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We had a great visit. Ethan was really lovely and helpful. The food was great. Vegan options were good and there was even a dessert, which was really tasty.

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gabriellethomp . 2022-02-11

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Me and husband had a one night off without our son so we went out for a meal it was very busy but the service was brilliant we had Armand he was polite and quick with his service we managed to have a starter main...

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W4304VUemmaw . 2022-02-09

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