Bella Italia Lancaster in Lancaster

Great service, lovely fresh food, friendly atmosphere. Good facilities. There are stairs to the toilets. We thoroughly enjoyed our time in this restaurant and would go again.

Once again the staff was friendly and gave us a table in the window (it’s near the door ) this is great as my mum has difficulty walking once settled they give us time to decide what we want to eat my mum has a children meal as she doesn’t have a big appetite my meal and my dad meal was delicious but my mum was ok it needed more sauce (there was very little) the only other downside is they don’t have disable toilets but we would definitely return

we came for our friends birthdays meal and we had a decorated table with a banner and 4 balloons: we waited for 20 minutes to get our drinks and they were wrong, we had to ask the waiter to order our food and for our deserts, we asked for a special desert which was supposed to be decorated very birthday themed and was told they were going to make it special with sparklers and we had 3 candles on 3 deserts which we were told that the birthday girls would get a meal free or desert free and when it came to paying they didn’t take it off our bill and added a £10 service charge on which they said was optional but added it on anyway, when one of my friends came to pay she wanted to pay half cash and half card the waiter didnt look at how much cash she had and charged her extra which then her card declined twice. There was only 2 waiter working, which one was the front of house which had to work and the restaurant was pretty packed and near enough full. Will not return from this experience

Bediening is ok maar het eten is slecht . Pizza heeft totaal geen smaak . Voor een Aperol spritz bestaande uit ijsblokken en een scheutje Aperol betaal je bijna 10 €. Helemaal niet ok. Limonade is beter . We komen niet mee terug !

Food was good unfortunately both my lunch and my sons were served on cold plates which meant the food went cold quickly. Warmed plates would have made the experience a lot better.

Lovely little restaurant with great service and food. Good choice for vegetarian diets. Blue light discount of 25% offered Sunday to Thursday so even better value for money.

Came here tonight for a daughter / mother date night .. my daughter had pizza 🍕 and was totally scrumptious 😋.. I had the spaghetti & meatballs absolutely to die for .. the service we received was incredible .. and the atmosphere was chilled .. definitely would come again

lovely staff! very kind and considerate especially the manager. Drinks are fabulous! Really recommend :) Had a great valentines

Very tasty food, large portions, a large selection of different dishes, an individual approach to people with allergies, as my friend is allergic to lactose and it is very important that the manager and waiters understand this. Very pleasant and friendly staff, many thanks to Alin and Jess for the service. I will definitely come back here again 😍🔥

We went for a meal before going to the theatre as the restaurant was nearby. The service was good, we were not rushed and had time to enjoy the meal. The food was good, nice choice and we were all happy with the meals we had. Good service, shout out to Jess and Jack for their friendly service.

We went for food before going to the theatre. The carbonara was bland but the rest of the food was lovely. The staff were excellent and very attentive.

I don’t know how some people give five stars. For me and my family the food was very bad. Not testy and nothing to do with Italian food. Very bad. I don’t recommend. Sorry for the staff because was very friendly. Change the chef because have nothing to do with Italian cuisine.

Great food, fab atmosphere. Easy friendly service. Chris you were fab. He was very honest when my daft husband mistakenly gave too much for a tip.

Awful, very greasy over cooked pasta was like slop both me and my partner did not enjoy, only good thing was the polite staff, will not be returning

Lovely staff and food. Best pizza with a set menu for under £18 you can't bet it. We at in the front under the lovely tree in a both.

Absolutely beautiful food & service, great atmosphere, had a fantastic time with friends, no rush & able to relax & chat.

This is a fantastic restaurant with lovely staff and food. Set menu under £20 for three courses, In a great location in the centre of Lancaster

Came for my youngest daughters birthday, had a fantastic time & was made to feel very special with sparklers I’m desert. She loved the mocktails too,

Had a bad day & didn’t want to cook but am on a diet. Checked out the menu on my walk to the car park & spotted their salad was only about 250 cals. Popped in & had this with a cheeky focaccia side & it was lovely. Felt like a treat after a rubbish day. The restaurant was clean & the team were so welcoming I didn’t feel awkward being in there alone like some places do.

Cancel the food in this place absolutely awesome. Great service lovely stuff coming here for years now and will never stop

Absolutely fantastic. Food came fast, warm and tasted incredible. 10/10 Brilliant with allergies Staff very friendly and helpful

Back again for a spot of lunch….. lasagna was amazing piping hot with a Garlic Bread on the side delicious…. Fantastic glass of Malbec

Decided to eat out on a Friday evening at a restaurant we hadn't visited in ages. Service was prompt, drinks and food swiftly delivered - restaurant only half full, maybe due to Highest Point festival soaking up some of the usual clientele. Food was good, though bizarrely, my wife's meal though not particularly low in price came with no carbs. £16 for a piece of chicken on a bed of spinach doesn't seem like great value. Which brings me to a more general gripe.... Prices have been hiked across the board - I understand that: minimum wage, Brexit and post-Covid pricing are all factors here - but it should mean that restaurants have to work harder to give value. While the food tasted good, and the service was prompt, £3.50 for a pint of coke/pepsi (with ice) is frankly a rip-off. What is worse is the current trend for adding a service charge to the bill. 10% at this restaurant (but 12.5% at others) - this puts pressure on the customer to justify why they don't want to pay that. Being an electronic transaction, it is also not transparent about who gets the benefit of the 'tip' - is it the restaurant or the serving staff? I have no problem with rewarding a good experience, but some serving staff are better than others. So it's a thumbs down from me to Bella Italia for going down the 'service charge' route.

Excellent staff, and excellent food. The pizza was really nice, although all the other food was equally tasty (mushrooms and bruschetta for starters etc..). Couldn't fault it. They even pointed out the auto-service charge which was nice since most restaurants take this as a given these days.

My husband and I were en route home to Kent from a holiday in the Lake District when he was taken very ill and had to be admitted to the Intensive Care Unit at Lancaster Royal Infirmary. We knew no-one in Lancaster. Between hospital visits on my first day I chose to go to Bella Italia in the town. The Manager was incredibly kind and sympathetic to my story. I enjoyed my meal and went to the till to pay, only to be told that the Manager had told the staff my meal was on the house. Such kindness was simply overwhelming. To re-pay the kindness I dined at Bella Italia for the next 5 nights and most of those evenings at least one of the staff came to my table to ask how my husband was getting on. I will never forget such generosity and kindness from all the staff.

Friendly staff, good value, tasty food. Would recommend booking in advance as it was very busy when we went, we also got 25% off our food bill when we showed our cinema ticket from the Vue which we went to earlier.

Very nice pre theatre treat. Great kids portion sizes. Pizza and pasta was really good and service was good too. Waited a little too long for starters but the speed of the mains after made up for it. Nice wine selection.

Came here with my daughter and her boyfriend when I was visiting them at uni and was really happy with our experience. The food was lovely and hot and the menu had lots of different options to cater for everyone. The staff were very efficient and made us feel comfortable. This is my daughters regular spot when she’s here for uni and I will definitely be coming back when I am next in Lancaster. Small note for anyone who’s a bit old like me, the stairs are slightly steep so just be mindful of that.

Lovely atmosphere great food and staff. When we visit Lancaster we look forward to our meal here.We were not disappointed. We booked a table for 12 . The staff dealt admirably with 4 vegan and 2 gluten free orders and managed to deliver all our food at roughly the same time. The food was good and very tasty. A really good place to eat.

the staff were hostile towards me and my friends as we are young and go two meals to share between all of us. i had £30 tesco vouchers so i don’t think they viewed us as “real” customers

Very disappointing first visit. No one keeping an eye on guests coming in. No idea whether we just grabbed our own table, even though we'd made a booking, or we just picked a table. Ended up going to find someone after standing around. Very pleased...

The staff were nice, but the food was Luke warm, and very average.. Shame really as quite a nice restaurant Maybe a bit attention to detail

Thought these had all closed down but thought we would give it a try as know it’s been going for years. Well it was surprisingly good!. Service was excellent-vert friendly and efficient. Food was also really good so all in all exceeded my expectations👍

Nice staff who made special arrangements for us to have a table very last minute. Food was enjoyable

We went to celebrate our sons 11th birthday. The service from Alim was excellent. The food was hot, tasty and brought out quickly. Alim checked if we wanted a jug of water. He brought out a candle in our sons ice cream and sang happy...

The food was amazing and the staff were super friendly❤️👍🏻 The garlic bread was the perfect blend of crispy and soft and the pepperoni and meatball pizza was the best!!

I cannot thank the wonderful Lito and her coworkers for their kindness and generosity last night. We visited for a friends birthday and the staff ensured they went above and beyond to make the visit special and ensure everyone’s dietary requirements were met sufficiently. The...

Lovely meal, great service. Good prices and the tiramisu is to die for! Good for if there's kids with you as well.

Definitely worth a visit, great food in fab surroundings. Decided to pop in for lunch on a Saturday, restaurant was busy (always a good sign of a great place to eat) Staff very attentive and nothing was too much trouble. Our server Craig was extremely...

Had the calzone and a pinsa pisa with rosemary chips - all delicious Craig our server was great - made us feel very welcome Thanks

This was a beautiful experience as usual. Lito was very friendly and kind to serve us what we needed.

good menu for a chain restaurant. good food good service but, service charge ? I will decide if and how much I tip and I tip the serving staff, no one else. keep your mits off their tips. Served by Megan, very friendly, very professional.

food was perfect and our server Chris was so verry lovely! made for the perfect date night, hope we can return soon. thankyou!!

Visited on Monday night, 6:30pm. Love the new decor it’s so cosy and cute and fresh! Was welcomed by a tall man who was dressed really smart, he was really smiley and attentive and seemed to be doing a lot of the work on his...

The food was amazing as always - we had spaghetti bolognese and spaghetti carbonara - and our server Steven was great from the first interaction up until we left. 2 very happy, very full customers!

Lito and Craiig are the best people at Bella Italia. I enjoyed my evening with delicious food and happy people all around. Must visit fellas!

Very calm atmosphere and super helpful friendly staff who understood how I wanted my food and did their best to make it right!

Absolutely lovely food with fast and friendly service. Our waitress was Kelly and she was a credit to the restaurant. Would definitely recommend and go back.

Amazin service.Gread cocktails you must try and very tasty pizza, we had a great time and will visit again!

Lovely well presented meal, waiter (Chris) both helpful & cheerful. Had 3 courses & wine good value - very enjoyable evening

Excellent service by all staff, helpful, prompt and very curtious and helpful. They made our celebration meal out so relaxed and enjoyable with pleenty of whitty banter. Food was fantastic also and prices were inline with similar resaurants so great value for money. Our unusuall...

I ordered a pizza with salad and it was delicious, the staff is also very friendly. It’s a nice place !

We were welcomed warmly by staff, the server Chris was friendly, informative & kind. The food was really lovely, always predictably good. We often go after cinema etc. Useful to be able to use Tesco vouchers against the final bill too. Many thanks 👍

Food was delicious and really great value, fab service throughout our meal. Would definitely recommend and visit here again

My husband and I visited here yesterday during a day trip to Lancaster . So glad we did ! Food was Excellent value and absolutely delicious . We both had mushroom crostini followed by Pollo Cacciatore. Couldn’t fault it at all. And at only £14.45...

Absolutely lovely place to eat, food was delicious and the servers Callum and Craig were top notch, can’t fault it 10/10

We all absolutely loved out meal. Everything was nicely presented and all the staff were very attentive and lovely. The food was very enjoyable and everyone (all 7 of us) were very happy leaning. They provided good entertainment for kids including a snakes and ladders...

Needed somewhere to eat in Lancaster for diabetic vegetarian and my non dairy, non meat requirements. Easy going, food brought quickly , tables cleaned before we sat down and a fairly good choice of options. Full marks to Callum who chatted and helped with local...

I came to Bella with my partner and Callum was very helpful and always had a smile on his face, he was very quick and always checked on us whilst we were enjoying our meal, Go Callum!

The food was good however, the treatment I received was very condescending and I am convinced it is because of the colour of my skin. I went to have a nice peaceful meal with my daughter. The blonde lady serving spent more than a minute...

Had a lovely evening with my daughter for my birthday. Chris who served us was amazing and the service and food were excellent. Wish it was my local

Arrived at 730 for our tea drinks order was taken first then food order it took 15 min for drinks to arrive as for the food it was served at 820 service was ultra slow and pasta was cold and portions were below average we...

I had a lovely time with my mum. Lovely waitress serving us and the food was beautiful. The place is so cute as well. We will definitely come back

The food at Bella Italia was great, and our waitress Amy made the experience lovely - she was super welcoming and proactive, with excellent customer service skills!

Our meal at Bella Italian was amazing! Food was delicious and service was brilliant - especially Josh who was so helpful, he will be missed when he leaves!!

Called in after shopping. We had the set meal which was superb presentation with generous portions. Our waiter Josh was really attentive with excellent customer service skills. Will definitely come again.

Steven is amazing and Craig is even more amazing. They are literally they highlight of the whole restaurant. The food is great too but they make it 100% better. Love those two, if you see them give them a large tip xoxo

Have always wanted to come here it looks lovely from the outside and we weren’t disappointed! What a beautiful place. The staff were very welcoming and friendly and the food was phenomenal. I had the mushrooms and lasagna and they were cooked to perfection. We...

Great service . Craig is one of the best waiter in Lancaster. . He is very professional . We feel well looked after every time we visit. He makes us feel at home. He is one of the main reasons why we go to your...

We had a great meal and the server was excellent. She remembered us from our last visit and the food we had. She offered us two glasses of champagne as a compliment for our wedding anniversary. It was great.

The food was great and so was the service. A lovely young lady took our drinks order and Steven took our food order, both were excellent and polite, we visited on 14.03.22 and will be back.

Lovely meal, fast service by Josh. Enjoyed the mushroom pasta. Used our clubcard vouchers and no problem

I went with my boyfriend back in 2018, I was excited to go out for unce. We both ordered pizzas, and even though the restaurant was fairly empty, it took a long time to even take our order. Then the pizzas arrived, and mine's dough...

We visited for a friends birthday. When we arrived the table was beautifully decorated with balloons, streamers and a banner as I had mentioned it was a birthday celebration when booking. The food was great but it was the service which was outstanding. They were...

The service was superb, even though we booked at around 6pm for a table at 7:30pm we got our booking confirmed promptly and was seated quickly upon arrival. The staff were helpful and always around if needed. The three of us all had the set...

Food was excellent, we had Lasange, Pizza, Calamari and fish rice balls. Service was extremely good, Amy was lovely and very accomodating. Would definitely recommend if you are in Lancaster.

Had a fantastic night for our 2 year anniversary! The food was brilliant and our waitress Amy was 10/10 an absolute delight, lovely to talk to and very attentive to serving us cannot rave about her more! Thank you!!!

We had a lovely waitress, Amy M, thank you so much for being so friendly and welcoming and willing to engage in conversation, we really enjoyed it. The food was beautiful, thank you!

We ended our day out in Lancaster here as other restaurants were full, this one wasn't. The tables seemed close together and there was a fly buzzing round our table the whole of our meal which was annoying. I had a very average pizza with...

Came with my Girlfriend for her birthday @7:30 and stayed till 9. Food was lovely and waiting staff were brilliant and accommodating. Josh our waiter was great, came out and brought her a desert with candles. Ambience was nice and had a generally lovely experience.

The food was average, I wouldn’t rush back especially for the cost! £43.34 for two adults and a toddlers meal! But what really sealed the deal for me was an automatic service charge been added of 10% the staff didn’t ask if I wanted to...

The food was very nice. The waitress was very attentive. However, automatically applying a 10% optional service charge to the bill is something that always rankles (this goes straight into the restaurant's pocket, not to the waitress). It would rankle less if the cost of...

We decided to go out to celebrate my friend’s birthday, and Josh gave us amazing service and really helped make the night for us! The food was amazing and well be sure to be back.

Lovely food. amazing service from Josh. Thank you! The service was very good and I cant wait to come back!

Super friendly and helpful waiters, good atmosphere, and good food! Really good value for money!! :)

The service from all the staff was incredible there was one member of staff that stood out the Most was guy with the blonde short hair he was so polite and all of the staff were helpful.

Very good food and drinks. A tad expensive but well worth it as everything was ace. My waiter, Josh, was fantastic!

Had a lovely evening tonight, lovely food drinks and staff. Quick and attentive service- thank you Josh

Always a warm, friendly greeting when we arrive. Great tasting food and well presented. Great atmosphere and excellent service as always. Our server's we're Josh and Steven both professional, friendly and polite.

Josh is lovely please give him the night off so he can get well and truly sloshed.. he served us a lovely meal

Pizza was amazing - tried both the picante and the funghi and were excellent. Highly recommend for anyone looking for an Italian in lancaster !

She did amazing and catered perfectly. Very good device really enjoyed the meal. She was very fast and very efficient highly recommedns

I came with my fiancé for a small celebratory meal. And as always the food was very yummy. Our waiter Josh was really helpful and friendly. Thank you.

Amazing service from the staff, the food was amazing, and arrived promptly. Will definitely come back and recommend to anyone!

The service was great and the food was amazing, we were seated straight away and the food came quickly! Really friendly staff. Would recommend!

We were seated immediately and looked after all night! Atmosphere and food were great and even though we came for a late dinner, we were looked after to a great standard! Can’t wait to come back :) great place for friends and thanks to Craig...

The manager was really lovely and accommodated tables for 7 of us with no fuss. The food was delicious and the service was quick. The waiter josh was really friendly and kind and made us all feel welcome. We will definitely be coming back soon.

Staff were very welcoming especially Josh. Food was brilliant and service was quick. Looking forward to coming back soon

I have been to this location several times, and have never been disappointed or unwell. They have a separate menu for GF/all dietary restrictions (I was given this on an iPad which you can use to filter the menu). Staff are knowledgable and in the...

We are regulars at Bella one of our favourite places to eat out. Visited today for our anniversary. Served by the lovely Lisa who as always treats us wonderfully. The food was great as always. Service amazing. We happened to mention it was our anniversary...