Based on 1.855 opinions finded in 1 websites
Based on 1.855 opinions finded in 1 websites
Nº 2018 in 4016 in Birmingham
Nº 56 of 98 Italian in Birmingham
Opinions
Enjoyed lunch here, very reasonable priced set menu. Gamberoni and cookie dough were delicious. Will definitely be back on my next shopping trip in Birmingham.
George L . 2024-09-24
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Great spot for a quick bite to eat!, food was delicious!, I was served by the GM Nadia and she was so lovely and attentive! Will definitely revisit! X
Louise . 2024-09-24
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Quick bite turned into a marathon… Fiasco start to finish. Waited ages for the main course and charged twice for a mediocre dessert. Food was just under warm like it had been forgotten under the lamp… Go elsewhere
greecemunkie . 2024-09-15
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I had an excellent meal here recently, and great value for money too - 3 courses for under £30, and people around me having pizzas. Friendly staff, but I am glad I was here on my own, as I heard them addressing people around me as "guys" which I don't like, so I will come again on my own. Apart from that, excellent service.
Sophie D . 2024-08-31
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I have visited here before a while back however I visited here back in June with my cousin whilst we were doing some shopping at the Bullring, we decided to go for lunch. All the staff were really nice and the food was delicious.
Shannon . 2024-08-20
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Our waitress Amy was lovely and very attentive, we hadn’t booked but the manager was easily able to fit me and my 4 friends in. Overall a great experience and food was delicious 😁
Anna P . 2024-07-17
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The three course menu we felt expensive for what it was. Bland meal. The pudding I ordered was Tiramasu. I had this in the past and it was in a glass and tasty, today it was the smallest size ever and tasteless. Wouldn’t bother going again as very expebsive and poor quality!
jackie26747 . 2024-06-08
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An excellent restaurant wonderful atmosphere on a lovely sunny afternoon, food with fantastic piping hot, just the right portion. Amy who was our waitress was a super waitress and flying around helping everyone and anyone as well as being very attentive toward us. Fantastic job, fantastic place and fantastic people!
TheLeopard79 . 2023-09-09
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Called in close to closing time but they let us have a table. The food was really good and the staff friendly and helpful. We had a Margarita pizza and the sea bass. Both dishes were cooked perfectly and the chips were really good and crunchy.
Happiness03326812031 . 2023-08-23
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Used my Tesco club card 😎! The food was okay and so were the drinks! It was a little bit chilly in the restaurant!
HelloGingerCat . 2023-08-20
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Really disappointed with both the pizza and the service. Pizza was full of oil and the only thing I could taste was oil. It was hardly eatable and definitely not worth the price. Moreover I waited for a bill for 20min or more while everybody...
PaulinaTrin . 2023-08-15
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Best service we have ever had at Bella Italia, our waiter was fabulous. Very efficient, friendly and professional. Food was lovely and a good atmosphere.
Julia F . 2023-08-06
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Poor customer service, we've been celebrating hen party and have been asked several times to leave as they needed the table however the restaurant was half full. Moreover, I had spaghetti carbonara and struggle to eat as the spaghetti were half the length. Great taste...
Daniela Stefani... M . 2023-07-22
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Had a wonderful evening at the restaurant our erver amy was brilliant as always, we have been here a few times and amy has always been fantastic
N3880UVlucyn . 2023-07-20
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We ordered the GF vegan pizza. This was a horrid cheap pizza option conpared to the regular pizzas being served. There was definite cross contamination. Me and my daughter were ill for days. Avoid if you are gluten intolerant or vegan. Service was pretty shocking...
K R . 2023-06-15
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Myself & my daughter visited this restaurant today for dinner after shopping in Birmingham, we went there because we had been previously & had a good experience. The staff were friendly & service was Ok. We shared starters the Calamari was delicious but the Garlic...
Chrissietbc . 2023-05-21
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Excellent service friendly and polite, great food very tasty, good choice. Good meal deal with 2 or 3 courses. Very clean
123beerlover . 2023-05-12
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Have eaten often in other Bella Italia but this was really disappointing…. No staff around when wanting to order more drinks or to pay and I had to get up and find someone to get the bill. Next 2 tables to us same. Staff were...
acotswoldlife . 2023-05-05
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We enjoyed a delicious pre-show meal and were served by an excellent waitress (Amy), who went above and beyond.
Dawn R . 2023-04-28
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I arrived at 8.30pm for a evening meal and was promptly welcome and shown to a seat. Although it was later, they had no concerns finding me a seat and talking me through the menus. I chose by the window and was given some time...
arnze . 2023-04-28
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A review of two halves! The waitress serving me, Charnte was exceptional! You can see how much she cares about her role and the customer. Lovely manners and quick efficient service. A credit to you! However, the lady who I can only presume is the...
170pixieg . 2023-04-23
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Excellent food and very friendly service made to feel very welcome despite being a solo traveller! Food was really excellent and a wonderful portion.
Daniel M . 2023-04-21
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First time visiting today. Everything about it from the girl greeting us ( miserable) to the mains arriving while eating our starters. Did question why everything arrived together the server made the excuse it all went through as one order. Grandsons pepperoni pizza arrived with...
Carbo12345 . 2023-04-04
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Was greeted and served by Kully, he was so sweet and kind and made the experience so enjoyable. Sam was also amazing and nice to talk to. Calamari and mushroom crostini was beautiful. Thankyou for making the end to a stressful day at uni so...
charlottei902 . 2023-02-28
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Having enjoyed previous visits we arrived at Bella Italia for an early lunch one Thursday recently as we were going to a matinee performance at the Hippodrome which started at 2pm.The websiite of the restaurant says it opens at 11am and we got there at...
Tom M . 2023-02-25
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Absolutely disgusting there were 6 or 7 bits of fat instead of ham in my very expensive £13.95 carbonara carry out, so disappointed
Muriel M . 2023-02-25
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Don’t think we’ve ever been into a restaurant with such miserable staff which absolutely ruined our half term family treat. The service was so very slow and the children were desperately hungry. We had booked a table and ordered but the starters took an eternity...
Mobile26600466425 . 2023-02-23
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Came here as my son is a fussy eater. He fancied pizza and me pasta . We had booked online and arrived in time. Food was prompt and delicious. A good pit stop in Birmingham
Sarah_334 . 2023-02-21
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We visited this restaurant as a couple on a Sunday evening. Despite the time, the restaurant was not too busy and the service was very good. We enjoyed the starters (calamari and garlic flatbread) very much so, as we had done in our previous visit....
anusha238 . 2023-02-20
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Excellent experience for a coeliac. Kully, the manager ensured that I are safely and there was a wide range of gluten free options including a fabulous cookie dough dessert. Wide selection of menu choices other diets also and reasonably priced
Ann D . 2023-02-13
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My partner, daughter and myself booked a table for 8.30 and arrived a little before that. We were greeted by the manageress (I'm assuming) and were shown to our table. It was quite busy in there but was lovely and warm with a nice atmosphere....
927ernestag . 2023-02-08
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erm well slow service and was told to wait multiple times. Lacking staff badly, average business on a sunday evening and only 3 waiting staff on, missed our train because they took so long for us to pay the bill.
maddief710 . 2023-01-29
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Me and my friends went for dinner, we had the set menu. The food came right on time and it was very tasty, we had the bolognaise pasta and 2 pizzas, RAF was our waiter and he was always keen to help and very quick....
ryanmX5754WU . 2023-01-15
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Excellent service. Great menu. Lovely hot food delivered quickly. Good atmosphere. Gets busy so need to book. Couldn’t fault it.
DavidS852 . 2023-01-07
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Greeted promptly by a friendly host who sat us at a lovely table lots of space around us. Drinks order taken & delivered quickly by our server who was efficient and friendly. Starters amazing calamari and king prawns were both delicious as were our main...
Seaside51661738327 . 2022-12-31
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Nice place for a quick bite. Definitely will recommend, the food is delicious and staff are very help-full.try the cookie dough
zpooqy . 2022-12-31
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We visited as a group of ladies , had excellent service from 2 lovely waiters Foy and Kulley, they went over and above to ensure our dining experience was very enjoyable. Thank you .
497gillf . 2022-12-11
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Had a quick lunch after visit to German Market. Kully, the young gentelman who served us was very attentive and friendly. We asked for a few ammendments to my daughter's meal and this was accommodated. Restaurant was very busy, but we received tasty, hot meals...
LouLounurse . 2022-12-03
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Booked a table for our work meal in Bella Italia and was warned that it is in the middle of the Christmas Market and service may be affected. We could not fault the service nor the quality of food. Staff made us feel welcomed from...
Ezakrocki . 2022-12-02
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A friend chose the restaurant for a get together and we all had a great experience!! Very warm welcome and despite the restaurant being extremely busy, the service was not rushed, we were very well looked after. The food from starters to desert was delicious....
Annicon123 . 2022-12-02
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I had a mushroom pasta and it was amazing also the mushroom starter. The waitress was lovely and attentive everything was clean and the service was efficient. No complaints.
Z5664EWhannahm . 2022-11-16
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We have had a fantastic experience at Bella Italia, from the moment we walked in. Welcoming and warm staff, particularly Luke and Amy. Food was delicious, couldn’t fault it. Will be back soon!
K3918SHnicolac . 2022-11-11
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Kully is very nice and accommodating making sure we have a good experience with our dine in. Foods are great, cosy place.
Elgee S . 2022-11-09
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Firstly I lost the card the waiter gave me for this review. He had us seated within minutes of entering the restaurant. I wad with my 5 year old daughter and we had booked milkshake live for afterwards. There is plenty to choose from the...
vickys007_uk . 2022-11-08
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This is my third visit with my boyfriend I live in Oxford and he lives in Burton so we don’t get to spend much time together.He has had a hard time recently and suffers a bit from anxiety. We both love this place as the...
C1826JPneilw . 2022-11-03
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I was served by Amy the day I came in , she was very lovely and attentive ( especially making arrangements for mobility issues) . The food as very good , however I did feel a bit embarrassed with a question I asked to a...
jameswR22UE . 2022-10-25
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Perfect service and delicious food. My server Svetlana looked after me with 3 courses and drinks, and everything was lovely.
Pat R . 2022-10-15
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Food was really tasty, boxed it up and took it home :) The best thing about this experience was our server, I think his name was Luke, he was clearly working very hard and was very attentive, he made our lunch very enjoyable, we’ll be...
Connector42229090265 . 2022-10-08
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Great food and service excellent Kully was our waiter he was great Portions of food fantastic Quality of food excellent
Traveller19271 . 2022-10-03
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Visited the new street branch on 28/09/22. Food was absolutely amazing and the staff were fantastic. Even when i knocked my drink and it spilt onto the floor, Amy was so quick to help out and get it cleared quickly. She was efficent throughout and...
Leah D . 2022-09-30
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Excellent service from Siyana from start to finish… very professional always smiling great customer service.. great value for money
Meander53842303168 . 2022-09-23
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Really great service, very impressed with Amy, our server, she was so nice!! Really would come again
josieh668 . 2022-09-09
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I visited this restaurant recently for a catch up with a close friend who I haven't seen for ages. I have been to Bella Italia before and usually it is really good. We arrived around 1pm and were seated quickly due to having a reservation....
EG14707 . 2022-09-08
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Visited here on a Sunday evening for a meal out with my husband whilst staying in Birmingham. We were using tastecard so had 2 4 1 on every course. The restaurant was quite busy, especially in comparison to some of the other venues around. The...
jw1983 . 2022-09-06
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Went here with my family as a walk in restaurant, excellent service from Kully, very warm and welcoming. The food was equisite, not a drop of food was left along with the drinks, everything was consumed! The atmosphere of the place itself is very cosy,...
pinkengineergirl_19 . 2022-08-31
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arrived here and was seated promptly our server amy was fanatic and so friendly from the moment we arrived until the end our experience was amazing we will definitely return
jess b . 2022-08-29
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Lovely service from Amy, food delicious and delivered quick. Bottomless Prosecco constantly brought over :)
W5710WWkellyp . 2022-08-29
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Brilliant service from Amy! Really enjoyed our bottomless Prosecco and pizza. Such a variety of choice and lots of refills. So good for the money. Would come again :)
G1883GObeckym . 2022-08-29
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Visited for Bottemless brunch, had an amazing time! Service was great Amy couldn’t do enough, will defo be back. Thankyou amy!
florencelB6333DA . 2022-08-29
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had a lovely meal! set menu was good value for money and just delicious! I had the meatballs for starter and the rigatoni on the set menu!
S8200XUrs . 2022-08-27
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The food and service here is second to non all staff plessed to help you always smiling and food was hot akd tasty
carmentA6758KH . 2022-08-25
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Strolling down from seeing the mechanical bull towards the shops and the Bull Ring we stopped for a spot of lunch. Warm enough to sit outside and watch the world go by along lovely New Street. Such a cosmopolitan vibe, we could have been in...
b5elfaro . 2022-08-21
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Thanks to Irina!!! I’ve been today over with the family and even we haven’t booked she help us to get a table and we been lucky to have her looking after us and made our day fantastic.
AlinPolifronescu . 2022-08-20
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I have been with my family and have eaten really well, good food, and the services received from Irina were amazing. Very polite and friendly and always smiling.
madalinac528 . 2022-08-20
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The food was realy Nice and service was amazing ,thank You Irina for being so kind and for your beautifoul words.Definetly going to come back
georgiant2302 . 2022-08-20
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On arrival we was greeted by a waiter who’s name is mosh sat us down explained the menu with a smile we ordered drinks after a short time and served within minutes of ordering I asked for a recommendation on starters and was recommended the...
amywM6358CV . 2022-08-20
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Amazing place, making u feel like in Italy. Staff so friendly, and so professional, irina Really look after me and my girlfriend. 10//10 👌🏻👍🏼👍🏼
mariusa722 . 2022-08-20
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“The food was excellent and Irina was amazing explaining the menu and was giving to as good recommendation. Will come back.
jdbdhebvd . 2022-08-20
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Fantastic place to eat menu is full of delicious choices of dish. Staff are nice and relaxed and the service is very good and efficient. Special thanks to Andreea for being so lovely and pacient with our kids. This restaurant offers great value for money...
andreeabC8490NC . 2022-08-19
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Couple of friends recommended the place, needless to say it was an amazing experience! The staff was friendly, the food was delicious and we had a great time! On a personal note, rated “excellent” because there was a waitress she’s called Andreea, she has been...
inczeb2022 . 2022-08-19
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From previous great experiences at bella italia decided to take my friends who were visiting birmingham for lunch date. Yet again only can highlight the welcoming and great service, and new design aswell. Moreover need to shout out exceptional service by Svetlana who helped us...
Dārta O . 2022-08-18
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Came in yesterday for a lunch my friends! amazing place, good food wuth reasonable prices, but the best part was our waitress Amy! So friendly, professional and very helpful!
tugevhobune . 2022-08-18
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Myself and a friend visited bella after walking around not being able to decide where to eat, we spotted bella italia's outside decour and it looked very appealing. So we entered and was greated in a timely manner, we was shown to a table, and...
Alanlfc05 . 2022-08-18
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Visited at 3.30 pm on a Wednesday afternoon as a farewell meal to dear friends. Service was awful, food was cold and when sent back waitress snatched plate and on return slammed down plate. Toilets were also a disgrace. Will certainly not be back although...
Lesley W . 2022-08-17
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The service and food were excellent. Chante was very friendly and polite and is doing very well on her 1st shift
sampowell05 . 2022-08-15
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We went for a meal for my birthday and had the loveliest meal. Our server, James was so kind and couldn't do enough for us. Such a nice atmosphere. Would definetley go again if in the area.
missV01 . 2022-08-14
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We were quickly sat (outside as requested) and given time to look over the menus. Our server Amy was lovely and provided excellent service throughout - what a credit to the team. We will be back again!
jakebS3575WC . 2022-08-14
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We visited here with a small child and family friend during the Commonwealth Games and expected it to be busy. But we thought they'd expect that too and be prepared. Sadly not, though they kept using it as an excuse! We arrived and there were...
D4801AUchrisw . 2022-08-07
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Under extreme pressures due to problems with the pasta makers in the kitchen and having to pan boil instead (or something like that) the staff were ran off their feet but amazingly and impressively still 'produced the goods'. Especial thanks to Amy and Matt for...
nidgex . 2022-08-07
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Visited as a family and friends group, 7 of us in total and were able to sit outside. Service was fantastic, the staff were super friendly and efficient. Most of the group had a variety of starters which were all lovely and good portion sizes....
Nia B . 2022-08-04
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Went as a family to Bella Italia after being to see the commonwealth bull. Easily made a reservation and was seated quickly on arrival. We were served by Amy who was faultless at her job, helpful and cheerful in a very busy environment. The food...
N3880UVlucyn . 2022-08-03
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Just wanted a quick lunch we order pizza & salad & I think this is a good idea when you can half pizza & salad so we could both have different ones we sat out side! people watching although busy the staff were attentive &...
Frealess22819927904 . 2022-07-31
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I was here for the second time, I would keep the pleasure of being served by the lovable waitress Klaudia. Once again, the food and service are the highest. Thank you and hope to see you soon
I3717SQmwg . 2022-07-31
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Warm Saturday night sat outside at bella Italia Birmingham here for the games and without doubt the best service we have received since being in the city!! We will definitely be visiting here again for the great food and super friendly service
joshcW4641QQ . 2022-07-31
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My friend was very happy to see a large and varied section of gluten free items on the menu it’s good to see Bella catering for everyone’s needs. The food came out in good time and was delicious 🤤 service was efficient friendly polite we...
dawnwW7816LC . 2022-07-25
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Using Tesco vouchers, we decided on a 2 course lunch off the main menu. Ordered tomato bruschetta x2 this was very tasty, then a lasagne and a pepperoni pizza with extra chilli this too was very good. Turning to the drinks the poor choice of...
Nor309 . 2022-07-25
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One of the nicest Bella Italia's I have been to. Exceptionally friendly and professional staff. Meal absolutely delicious. Would thoroughly recommend.
Margaret T . 2022-07-22
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we were here for the first time, great service, waitress Klaudia, a very nice person, nice to talk to, joking, food very tasty, so congratulations to the chefs. We will definitely come back here again, because we are impressed with this place. Thank you :)...
E428MVvan . 2022-07-18
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Amazing service from Sam. Really nice food and atmosphere. We will definitely be visiting again. Thanks for a great experience
1katie6 . 2022-07-16
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Great spot for people watching, right in the heart of Birmingham, we sat outside and watched the world go by as we ate. Lovely menu, varied and something for everyone, food choices we made were tasty. Drinks were good and the staff attentive.
Kdaal257 . 2022-07-13
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group of us came in on a busy Saturday and from the start the service was great, our waiter kully was funny and attentive he made sure we all had a good time. The food was delicious and big portions too. Defo be booking next...
jackdR9621XM . 2022-07-10
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My son's 13th Birthday, he chose to have his 13th Birthday meal at Bella Italia - Snow Hill Birmingham. Polite staff, we didn't have to wait long to ge seated. Excellent customer service and delicious meal.
Jimpy1 . 2022-07-06
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We was served by a lovely lady called Sammy. She was very sweet & recommended some delicious dishes. Sammy is a very attentive & professional host and a credit to Bella Italia. Would definitely recommend the carbonara also!!
Dkfashion09 . 2022-07-02
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Visited Bella Italia recently with friends and the food, service and staff were amazing. Food was hot and fresh. Service was fast and friendly. Staff were polite and informative of dishes. Highly recommended and will visit again. 10/0
whitneyankarahh . 2022-07-02
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Lovely friendly atmosphere with professional staff. Great food. Thanks Sam for making our date night special.
deborahsR9147EV . 2022-07-02
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Had a good time all around.. Friendly staff, good food, great service from Laura :) will come again.
susanpR757CO . 2022-07-02
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We really enjoyed our meal at Bella Italia. It was our first time visiting this particular restaurant but we have been to lots of other Bella Italia restaurants in the past. We both decided to have an Lasagne with garlic bread to share and we...
LoveTravel389971 . 2022-06-27
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Me and my son had lunch in Bella ITALIA on New street. We love it. My son said it’s his favourite place in the city , service made by Nadia was amazing.
Anzella32 . 2022-06-24
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Had lunch with friends. Love the ambiance and decor of the restaurant. The food was as amazing as well. Great experience and would highly recommend
518berryl . 2022-06-22
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Nice reasonably priced menu and good service for a city centre location. Nice environment and would use this established place again.
Wallywelling . 2022-06-20
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860 Opinions
In summary, unpleasant environment, poor food and poor service. The place is very noisy and the air conditioning/heating is not properly controlled. The pizzas were very dry and crispy around the edges, the pasta dish I had was lacking flavour and the piece of salmon was a thin strip about an inch wide. Black pepper wasn't offered. One of the group ordered a dish with a side salad but the salad never arrived. Water wasn't topped up and service was very slow and spasmodic. On top of that they added 10% on the bill for service. No thanks.
38 Opinions
We decided to have a dessert elsewhere from our main meal Found this place via google maps Place was well lit and clean Great menu and very generous portions Very well priced considering portion size Staff friendly Will definitely come here again. When in Birmingham
2471 Opinions
Fantastic food, great atmosphere and the service was exceptional! Enjoyed multiple conversations with the staff along with some jokes, the food they recommended was superb 👌 Danilo and his team were perfect throughout the entire dining experience. grazie mille e spero di vedervi presto
963 Opinions
For the first time in my adult paying life, I did not tip at a restaurant. The evening was a shambles and most of it was within their control. We had a 6pm reservation and arrived at 5:45 to queues outside the door. We quickly established that everyone in the queue also had reservations so we joined and waited. Others joined the queue behind and within minutes there was as many people behind us as there were in front. At around 6:10 we’re now at the front of the queue and only then were we told that there had been an error with the booking system which had caused too many bookings. This was clearly not of their own doing but they could have managed the queue by explaining to us earlier so we knew there were delays. As polite as she was trying to be, the lady booking us in was clearly out of her depth, she didn’t acknowledge anyone until they were at the front of the queue and considering all that was going on, she was also delivering drinks to tables whilst servers were just standing around. She seated us around 6:20 and said that our first drinks were complimentary due to the wait which was a very nice gesture, however she didn’t seem to inform our server who had no idea so we had to tell them. We then placed our order, we had a ‘perk’ from their app which was a free garlic bread so we asked if we could apply this to our order and for it to come out with the starters. Our drinks arrived, and we asked for a jug of water for the table, then our starters arrived but no garlic bread. We had no check back on the starters so we had no chance to ask about this but didn’t want our starters to go cold so carried on. Our empty starter plates were still on the table when our mains arrived. Still no garlic bread and still no water. At this point we were asked if we needed anything else so we were able to ask about our water and our garlic bread (to be honest at this point it was just out of curiosity), we were told it was coming. This was the only time during our whole meal we had any check in. The food was nice, the garlic bread arrived half way through our mains as did the water and we carried on and ate and drank. Two out of the three of us had finished whilst the third member of our party was still eating their food, but the empty plates were cleared… this to be honest was what pissed me off. The booking errors were not their fault but they could have managed the situation better, the poor service was mildly frustrating but clearing a table whilst someone is still eating is just an absolute no, it’s so rude and that was the point I knew I was not tipping. Anyway, not to ruin an evening, we decided to have a dessert but rather than being asked if we wanted dessert, we had our bill bought over (we hadn’t asked for it!). We politely advised we would like to order dessert and was then given the menu. Dessert ordered, delivered and eaten… they were very nice, we now asked for our bill. Throughout the evening we had different servers delivering to us so no consistency and the lady from the start of the evening was nowhere to be seen and you guessed it, our bill included full price for the ‘complimentary’ drinks and the ‘perk’ garlic bread. Once again we had to explain that the drinks were offered free as an apology and the garlic bread was a perk from the app. Our bill was adjusted and we paid and as we were leaving noticed that we had still been charged for the garlic bread. We had given up at this point and just left. I have no problem paying full price for our meal, that was always the intention when going out but being offered something complimentary and then having to repeatedly remind them of this was uncomfortable. The errors at the starts of the evening was out of their control but everything else was very much in their control and they failed. As I looked round, there were multiple tables complaining about something so I know we were not the only ones having a poor experience. I like Zizzi’s, but I can guarantee I will never spend my money there again.