Bella Italia in City of London, Westminster

Mientras nos alojamos en un hotel en Shaftesbury Avenue dimos un corto paseo hasta el restaurante para nuestra cena. Como visitante discapacitado fui tratado con respeto y totalmente apoyado por el personal. Todo el personal era profesional y cortés. Toda la comida... entrante, red, bebidas, etc. eran de un alto nivel e increíblemente sabroso. Una excelente relación calidad-precio comida y experiencia. Sin duda recomendaría una visita.

Caminado por la avenida Shaftesbury BELLA ITALIA alrededor de 16. 00 horas y entramos para ver si podíamos conseguir una mesa para 2 a las 17. 30 Fuimos recibidos por Victoria que dijo que estaba lleno, pero de alguna manera nos encontraría una mesa y cuando volvimos un poco más tarde lo había hecho! A pesar de que el restaurante estaba a su capacidad a los 15 minutos de llegar nos dieron un trato de 5 estrellas y los que nos rodeaban que pude ver estaban bien cuidados. Ella era el anfitrión perfecto. La comida vino sin demora, aunque el plato principal era solo tibio Victoria clasificó en consecuencia. Incluso cuando estaba caliente la Carbonara era poco inspiradora al estar seca y carecer de cualquier forma de "salsa. " Tristemente también el Tiramisu fue decepcionante siendo superado por otros restaurantes italianos. Así que mi puntuación de 4 sobre 5 va 5 estrellas para Victoria pero solo 3 estrellas para la comida. Bien hecho y gracias Victoria, su servicio compensó la comida decepcionante.

I went with my daughter for her birthday before our theatre booking..we are both gluten free.not by choice but for over 20 years. we ordered what we could..this is the first restaurant we have been to when a risotto is not gluten free..we placed our order..my chicken pasta meal came cold & under cooked which I asked to be reheated...still wasn't acceptable & my daughter had to order 3side dishes as the salad she ordered off the gluten free menu was apparently not gluten free..we were also charged £4.79 for a tiny dish of gluten free coleslaw..£8.29 for a so called brushetta which was just a plate of tomatoes & a plain gluten free flatbread..definitely not a brushetta. On top of all that we were charged £8.73 service charge...without being told that would be added to my bill...I tip as I see fit & although the service was good the food was definitely not acceptable for the price...sorry but wouldn't recommend..

On est rentré dans le resto à 19h il y avait encore qq places libres ! La responsable de salle très agacée par le monde nous fait attendre mais semble complètement dépassée par la situation ! Elle nous hurle dessus pour qu on n avance pas sauf que les gens auraient aimé pouvoir se déplacer pour aller aux WC … bref très mal accueilli on décide de quitter rapidement ! Les serveurs semblaient sympa mais celle qui gérait la salle était plus que non pro dommage pour cette enseigne!

Zoltan, nuestro camarero, era muy acogedor y proporcionó un gran servicio para mí y mi familia. Él era muy amable y se fijó en nosotros durante toda la noche, que fue muy apreciado.

Las mesas están tan juntas que hay muchas mesas para el espacio. Camarero acaba de tirar bebidas en la mesa, tuvimos que perseguir a los camareros para conseguir cualquier servicio. Nos dijeron que sería una espera de 40 minutos para la comida, así que cuando llegó en 20 que era bueno, aparte de las patatas fritas estaban mal cocidas y frías. Los postres estaban destinados a ser calientes, pero llegaron fríos. Nadie preguntó cómo estaba la comida, pagamos la comida y las bebidas y nos fuimos después de obtener el cargo por servicio de casi £ 10 eliminado de la factura.

Excelente comida! Gran elección de entrantes. Las setas y las gambas eran increíbles. El personal es muy amable y servicial. Gracias a todos.

Gran ambiente muy recomendable. La mejor pasta de la historia ( gamberoni eith langostinos ) camarera wiki super educada ❤️

Estaba muy ocupado y era una camarera tratando tan duro! La comida era buena y salió rápidamente teniendo en cuenta! ¡Me encanta la oferta de tarjeta de sabor también!

El personal era agradable y el lugar estaba ocupado, pero la pasta era horrible! Pizza estaba bien... sin duda no recomendaría la comida. Era tan soso... que el capuchino era solo café con leche caliente en un microondas

Great meal pre theatre. Had booked and glad I had as very busy. Wiktoria did an amazing job serving the entire place on her own, polite and smiley. Had the Marco Polo duck pasta dish - very tasty!

Fui lá com meu filho Mau atendimento Porções mini… Nem carne na pasta tinha..e era uma bolonhesa. Precisou pedir segunda porção. E devo dizer que o jovem tem 17 anos e 50 Kg. Não exagera na comida!!

Chouette accueil, sympa, service rapide. Bonnes pizzas, bonnes pates mais pas en grande quantité. Juste un petit regret.. tips imposé sur l’addition.. pas très honnête de s’y prendre de cette façon. C’est une chaîne de pizzeria à Londres.

I went to celebrate my birthday with my friends. The food was good, the youngest waitress was amazing but the manager was rude. I requested to split the bill and pay for all the drinks, she said yes but after to do that by myself. I work in events and this kind of attitude with us, grumpy and nervous also isn't professional at all. They offer me a free of any drinks and a main because is my birthday. The main reason for that is the service, people are avoiding the place. With this attitude hospitality isn't for you.

Had matinee tickets booked at the Apollo Theatre so stopped at Bella Italia for pre-theatre lunch. We had no booking but were promptly shown to a table. I am a coeliac and the menu catered very well for a gluten free diet. The food was excellent as was the service. We would not hesitate to come back here pre or post theatre.

This was a great spot for a dinner before the theatre. The server was amazing as the place was very busy with theatre goers like us. Food was good with special attention paid to gluten free requirements.

Delicious food attentive waiter and quick service by Zoltan. Very nice experience. I will be back again for sure. Best choice is the lasagne.

came to try new menu and I absolutely love the starters so much of choice. monika thanks for recommendation and lovely service

very tasty food served by lovely and kind manager Monica. place is super cozy and has great atmosphere. my fav dish was carbonara ! nice and creamy

small cozy place with lovely staff and delicious pasta ! monika was very friendly and helpful with a choice of dishes. we enjoyed this experience

exceptional service from Monika, super polite and positive! spot on recommendation We enjoyed it so much. thank you !!!!!!!!!!!

Terrible experience We ordered one pasta carbonara and one pizza Pepperoni The carbonara were tasteless and not even well cooked.. it seems there were cooked without salt in the water, the cream was really fat and the bacon not enough cooked. The pizza was fresh frozen ! All this for 50Pounds … The staff of the restaurant should be ashamed of what they serve !

Lovely service from Monika. Amazing food and atmosphere, highly recommend, will visit again. Menu has lots of variety.

Very convenient for Apollo Theatre. Attentive staff, very helpful. Reasonable priced food especially for being in central London. Quick service too being served and on obtaining the bill. Quite a tight squeeze on the tables for 2, but does create a cosy atmosphere.

Great experience of food, drinks and the overall atmosphere with sensible prices for central London. Thanks to Greg for a good time

Called on on a busy Sunday and was seated straight away. Nice atmosphere and we looked over the menu. The wine list is very small especially for red wine. Ordered the combo. We shared a stater of mozzarella sticks and cheesy dough which were both hot and very tasty. Our mans were pepperoni pizza and spaghetti carbonara. The pizza was warm not hot which cooled very quickly which was a shame as it was tasty. The carbonara was also tasty but the temp was also warm. The bill was reasonable except for the compulsory service charge. I hate this compulsory charge. It should be left to the individual to tip.

Excellent service from Alexa . Nice food nice atmosphere . Drinks were excellent . Pasta was really tasty. We will be back soon !

Nice and tasty food. Very friendly service. We will definitely go back. Best Italian food in the city. I think the best choice is the lasagne.

Cosy place, with friendly staff. Food was nice and we were offered some more cheese,. Thanks to Tereza for reccomendations.

Heel goed geholpen en super lekker gegeten! Personeel super vriendelijk en behulpzaam. Eten ook van goede kwaliteit!

Good size place, clean and with some good choice of drinks and foods. Waiter, Greg? was helpful with doscussing gluten free options for my partner.

visited randomly as i was passing by with my family. very tasty dishes and lots of vegetarian option. Monika who served us was lovely

delicious lunch served in here ! we couldn't decide on one main course each so we got few different starters. mushroom al forno and kind prawns were my absolutely favourite. Michal thanks for being so lovely !

Waited more than 20 min to be seated even though at the time they had 3 tables empty. The restaurant seemed to be running understaffed ( 2 cashiers for 15-20 tables) . People were waiting 20 min for drinks 30 min for their food and...

We were off to the theatre all 12 of us and pre-booked. Shame the pasta machine broken but we all have a fantastic meal, desert was to die for. Monica was absolutely amazing. Will definitely go again if ever in London

My partner and I are huge fans of the Bella Italia in Kensington. However I am shocked this establishment is even in the same chain. This restaurant is tiny with tables crammed next to each so much so another customer accidentally hit me while taking...

Little but cozy place for quick meal just before theatre. Food was tasty and fresh I ordered pasta gamberoni with prawns and my partner seabas. Service was polite and very helpful. Thank you for serving us just on time.

Brilliant. Really enjoyed our meal. The staff were as good as the food. Calzone and pizza were top notch. We'll be back. Thanx.

Had a lovely 3 course meal. Served by Alexandra I believe was her name. The nachiolis? Was ver different and moreish should have gone for the larger one! And the millionaire crunch was perfect ending. !

I'm giving this 3 stars but they are lucky to get this. I ordered a Seafood Risotto and the portion was almost a kiddies size and it cost over £16. They then had the audacity to charge me 12.5% Service charge on the bill which...

I arrived for my pre-booked table for lunch and mentioned to Monica (the manager, I believe) that I was looking to find a way to dry a wet patch on my jeans that I’d picked up sitting on a seat on the tube where someone...

Great location to the Sondheim Theatre (roughly a 2 minute walk). My aunt and I popped in here at 12 o'clock for a pre theatre lunch. It is quite a little Bella Italia but was nice and clean. The tables are very close together, which...

Pre Theatre dinner. Already saw online a set dinner menu but the waiter said things were not on it but they were. Very slow service. Other customers had to leave food because it was slow at coming out and had to go to a show...

great value, a big portion of delicious kinds of pasta, and phenomenal service. definitely, the best bella I ever visited.