Based on 1.218 opinions finded in 1 websites
Opinions
Quick bite to eat with my son and 2 of his mates. They had burgers cooked lovely served fast and hot. I had chicken salad lovely and fresh. Katie was our waitress and was very helpful
Deborah C . 2024-10-27
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Fantastic service from Jody. Very patient and kind. Attentive, professional and knowledgeable. I have allergies (not in the top 7) and she helped me pick the perfect meal. My husband has an amazing fillet steak and I had a great ribeye. They were cooked to perfection and every mouthful was succulent and flavoursome, thanks to Sammy the chef. Jody helped us choose our deserts too. Nothing was too much trouble. Even Tom the manager took time to talk to us. We had a wonderful evening and will definitely be returning very soon. Thanks Jody.
Lynn Slattery . 2024-10-26
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Great food but and even better waitress. Sue was very tentative and knew exactly what we wanted even before we asked. It was a delight to see such a high level of customer care. The food was decent too. Would definitely go back on the next visit
Shaun S . 2024-10-14
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Very nice meal there is a nice park outside for the kids desert was pleasant but if you are a chocolate fan I would recommend it we stayed in the premier Inn next door
jacqui r . 2024-10-11
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Food was great and by far the best service around. Staff always happy and there to help. We love coming here and highly recommend this place to everyone.
wendy451 . 2024-10-10
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I dine here about twice a month always have great waitress service and food is always decent. However today ordered hallioumi cheese to go with my meal it was bbq to burnt on the grill and served to me I did send it back because it was burnt was told its meant to be like that because it's on the grill I replied the chef should have turned the cheese over quickly rather than burn it anyhow the cheese was changed to how it shoukd have been ..
Alison snazz . 2024-09-01
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What a wonderful ambiance the staff here create. Kind and considerate making all who visit welcome and invited. The stand out star of the show is a veritable dynamo by the name of Kira. Nothing is to much trouble. In fact I am made to feel like one of the family. I will always try to visit when in the area!
Odyssey280103 . 2024-08-28
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My husband and myself went to the beefater Fobbing for a lovely evening meal my steak was cooked perfectly and my husbands double stack burger was delicous we were served by Alhay a charming lady who was very helpful and made sure everything we ordered was correct Our food was hot fresh and very well presented on the plates we would definately recomment this resturant to anyone Good food. Good atmosphere friendly staff good value for money
Laird John M . 2024-08-27
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Came to Haywain with friends and family. There were six of us. Although it was very busy there wasn’t a long wait for food. Food was served hot and very tasty. Our waitress was Sue, she done an excellent job thank you.
jackie . 2024-08-25
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Went last Saturday evening for meal with hubby haven't been to this Beefeater long before covid. First impression walking in the carpet needed a good clean or an update. The toilets where descusting my shoes where sticking to the floor in the cubicle, no toilet roll no soap in the despenser. That said the Food was okay but we waited 45 mins for our meals, our waitress was really lovely 'sorry didn't get her name' she kept apologising for the long wait. The place looks like it needed a good clean or even a refurbishment. We usually go to the Strawberry Fields Beefeater Southend it's definitely better.
Jackie T . 2024-08-15
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Not the best experience. We had our table booked for 5.45 didn’t any food to nearly 7 pm. I had two children so was a long time for food. Staff were a bit rude as well which again was a little sad. We had mentioned the long wait to our server with nothing in a reply. Understandably it was busy but even so staff never mentioned a wait for food. The food itself was missing bits and not the best. When we asked for the bill 30 min wait for that. Asked staff to have our child’s pudding 2 staff very rude when asking if we could have it too take it home with us. On top of that both our children had the spaghetti and both have been sick which is coincidental!
Chloe F . 2024-04-27
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Disappointed. Food cold when arrived due to it sitting there on the side for ages. The waitress was working hard. Chef needs to learn to cook eggs. . Was a huge let down for my sons birthday. Giving it a wide birth.
sueeA8428UZ . 2024-04-26
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We visit on a regular basis to celebrate each others birthday. Waitress was excellent as usual, but it was let down by the quality of the food. Also, the ladies toilet was out of order and the men's toilet was wet underfoot and not very hygienic. The facilities and food require improvement so would not recommend this place at the present time.
NeilLiberty . 2024-04-24
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We went as a family of 10 for breakfast and sat by the pass. Chef John was amazing! He grafted all morning, on his own from the minute we got there at 9:30 until we left at 11, non stop!! What an amazing team member to have!! The food came out hot and good to eat. John deserves recognition for his efforts. Great job ! Highly recommend going for breakfast good food and value for money.
Dawn M . 2024-04-20
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Good food nice and hot and friendly staff who took our orders . Plenty of choices from the main menus and we didn’t have to wait very long to eat our food
Ray m . 2024-04-19
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Disappointing visit. Previous visit for lunch and dinner have been excellent. Breakfast was really disappointing. Slow service, cold hash browns, black pudding and poached eggs that were more like hard boiled. Self-service toast and coffee means poor value for £11 a head.
Sparky141253 . 2024-04-18
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Have to say that the Haywain's value has lapsed since pre-covid. Am a regular visitor with colleagues for lunch but my wife and I decided to make the most of their special "free meal" offer on my birthday. It was as ever very full (had forgotten it was school holiday time!!) Service was good and met a cheerful waitress. Opted for the ribs as we had enjoyed them so much on our last visit. They were ok plenty to eat. But made a gross mistake by ordering thin chips instead of the chunky. Always have the chunky but must have had a mental lapse. The thin fries go cold very quickly and were a little tasteless by the end.
taurean_traveller122 . 2024-04-17
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Just had an over night stay at the premier inn next to this restaurant . We took advantage of the meal deal offer. Our evening meal although served by the loveliest , friendliest waitress was unfortunately very sub standard. I ordered the fillet Steak which had a surcharge applied which was fair enough, however I’m not convinced this was actually a fillet and even though I ordered medium it was over well done. We were in a rush to get somewhere and we were already late otherwise I’d have sent it back. Breakfast the following morning was extremely poor! Poached eggs came out raw so I sent them back , they then came back to me like bullets ontop of an otherwise cold breakfast. Again, couldn’t fault the waitress. Shame the food lets their efforts and hard work down.
Jeff1000099 . 2024-04-14
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Absolutely shocking service! This was booked for a party of 17 for a wake. It took over 30 mins to get a drink delivered to the tabel from the bar. Taking of food orders took so long that by the time the first set of meals that came out had been eaten the last set of meals were just being delivered to the table. Food was of poor quality. I would NEVER go there again. What was a difficult day was made worse by the service recieved. We was there over 3 hours because of the delays and issues.Made a complaint to head office was offered an insulting £20 voucher. This was at The Haywain, Essex
Angelique A . 2024-04-11
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Very disappointed. Had to send my breakfast back as it was cold, mushrooms undercooked. They did bring me another one but this was not much hotter. I didn't eat it as I cannot stand cold poached eggs!! They had run out of orange juice, a staple of breakfast!! Staff were run off their feet but were polite and helpful if not a little stressed. I was advised by server that there were only 3 servers working!! My husbands breakfast was also not as hot as it should have been but he did eat it. Won't be rushing back
Karen E . 2024-03-24
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Hire of function room: This weekend we hired the function room for a family celebration. It's not a huge room so it was perfect for 30 adults with tables and comfortable seating for us all. The room is free and we chose one of the three buffet options available, the highest priced option being a reasonable £10.99 a head. The food was excellent and we purchased our drinks at the main bar adjacent to the room. Our coordinator Karen was really friendly and helpful and I would recommend this and her if you're looking to have a get together in the near future.
pamelapF608QO . 2024-03-11
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We visited the Haywain as it is next to the Premier Inn. we had a table booked by the reception when we checked into the hotel. So pleased we did, as the restaurant was very busy but the service was superb, great choice on the menu, good value deals and wonderful atmosphere. it was a really fabulous meal
Sue H . 2024-03-04
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Went to the Haywain and ordered the ribs, not the same as a few years ago, found them very spicy and hot, not as bbq as I'd expected, fries were a bit hard, so asked if I could have an alternative meal, waitress Ellie was lovely, friendly and courteous throughout, didn't make me feel uncomfortable, manager didn't charge me for the first main I couldn't eat, which I thought was good of them, as I'm not used to spicy food, the waitress really made the visit there much more better, in spite of only giving the meal a 3 out of 5, Thank you Ellie!
Janice S . 2024-02-29
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Today we had a brilliant experience for breakfast! We do come regularly but Today especially stood out for us. When we arrived it was fully booked, with two waitresses and a hostess manning the fort which usually has 5 or 6 people managing. It was a tad chaotic but honestly the service was amazing. The waitresses were everywhere all the time -- juggling stocking things up, taking orders, delivering food (which was cooked quickly and arrived hot, the kitchen staff are machines considering the amount of people!). We expected a little delay, the staff were apologetic but we was in no rush, however there wasn't one. I must say as well, I did see a gentleman being extremely rude to the hostess as she was topping up the juice, but she handled it professionally. Thank you so much Karen, Kaylee and Sarah for an amazing job! It looked very difficult but you managed it with grace and still smiling! Even after unnecessary insults. We can hand on heart say this is the best Beefeater in the area and will definitely recommend to anyone for any meal!
Billy B . 2024-02-26
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Disgusting meal. Went for the Valentines menu. Had to wait over half an hour to be told there was no roast potatoes . So went for chips. Waited another 15 minutes until it finally arrived. What a disappointment!!!. The pastry was soaked in gravy and therefore was like wet cardboard and the steak was tough to cut. Sent it back and waited again for just a steak but in the meantime my husband had finished his. So the second steak came but it was well done and I had asked for it to be medium to well done and the chips looked like they had been sitting in the kitchen for ages. Vile meal . I complained and they took my meal off the bill. I spoke to the manager and she said the cook was unaware that the roast potatoes were not prepared by the day befores cook. As a manager surely that's her job to make sure that everything is prepared, especially as it's Valentines day. Won't be going back there in a hurry.
Trudy D . 2024-02-14
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Had a lovely meal tonight. Food and Drinks were great and our waitress Elaine was so helpful and polite, it was a pleasure to eat there.
Mandyrussell2 . 2020-09-04
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Due to Covid-19 we haven't gone out for dinner until last night. We felt very safe, the measures that have been put in place were very reassuring. Our meals were delicious, staff very friendly and polite. We spoke with one of the managers to compliment our waiter and were informed he was still training. We will be going back and recommending to family and friends. Lovely evening out.
debgrantmed . 2020-09-04
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First class signage, table organisation, hand sanitiser and cleaning regime in place, all expertly managed by the very professional, efficient, sensible and good-humoured Brian; he is a credit to the Beefeater chain...and knows how to pour and serve a pint of Guinness.
KMOC67 . 2020-09-02
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A friendly welcome and great service covid19 measures are in place. May P was very helpful when serving us.
Gavin T . 2020-08-31
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My husband and I had a mixed grill which was cooked to perfection. Our afternoon was made so enjoyable because of the VERY friendly service we had from all the staff, especially Stevie who chatted to us and did not make us feel that we were keeping her.Its been a long time since we ate at a restaurant so this was made more special by the way we were treated, We could have stayed all evening.
KALEY1 . 2020-08-29
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we've recently dined at the haywain beefeater and feel we have to leave a review regarding our visit as we had a absolutely lovely meal and brilliant service from Alex, she always does a great job but do feel she goes the extra mile to make us feel really welcomed and spends time having a nice conversation which is all done with a smile and enthusiasm.Thank you again Alex we will be returning to see you again realsoon
A9012QKpaulam . 2020-08-29
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We had a lovely time at the Haywain. Everything was really clean (we saw the tables being thoroughly cleaned after other guests had left) and partitions have been put up between all the tables. Karen our waitress was really nice and the food was great. Will definitely return soon
Halfpinter2020 . 2020-08-26
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Decent food, very good service from Amy O who was Friendly and happy to help throughout, thank you for a lovely evening.
NickyBIrons . 2020-08-25
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Food came quickly and was delicious! COVID-19 precautions were safely in place. We were served by Elaine who was very polite and helpful, would definitely come again.
Ambs_0050 . 2020-08-23
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First time out since February 2020 and we chose the Haywain. Really enjoyed ourselves. Social distancing and covid safe. Although busy.....not overly busy. The same great easy atmosphere and lovely food. Smaller menu, but it works. Our waitress, Stevie absolutely excellent as always, happy, smiling and enjoys her job. Definitely going back soon. Well done Whitbred, the Haywain must be the jewel in your crown
jennyclair . 2020-08-23
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Last minute trip out for dinner! Great food in a clean, safe environment. Service from waitress Stevie was exceptional.
Sarah C . 2020-08-22
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Had a lovely family visit with 2 children. We felt very comfortable with the precautions this particular restaurant took to minimise contact! Eg one way systems and more. We was served by Sue W who looked after us very well and helped make our experience as safe as possible.
TaylorB20207 . 2020-08-22
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My boys and I went for lunch on the second Wednesday of the 'Eat out to help out' promotion.We were very impressed by the way the restaurant had been reorganised to allow for Social Distancing and to minimise contact between customers.We were also pleasantly surprised by how quickly our food came and the quality of the service we received, given how busy it was and how tricky these new arrangements must be for staff.Special mention goes to Elaine our waitress, who even brought us refills without being asked, as she had spotted that we were nearly at the bottom of our glasses!Steaks were cooked as requested. Food was hot and tasty. Service was exceptional. And the discount was a bonus! We were very happy to eat out to help out and we will definitely be back.
ashleylF3955IW . 2020-08-21
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I went for lunch at the Haywain yesterday and had a lovely meal. I had Surf & Turf and it was excellent. My friend had scampi and really enjoyed it as well. Service was quick and efficient and our waitress, Amy, was lovely and couldn't have been more helpful. It was so good that I'm off there today to meet another friend!
FrancesB48 . 2020-08-19
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Left it quite late to book so could only get early dinner at 3..45 on a Tuesday .On arrival we were shown promptly to our table and drinks order swiftly taken and served up.Food order also quickly taken and service for the entire meal was speedy,efficient and friendly from Sasha.The quality of the food was excellent and my steak in particular was delicious .Because of the offer, despite having ribeye steak,mixed grill,two starters and two rounds of alcoholic drinks we paid just a shade over forty pounds.Amazing value and a really lovely dinner.Thank you
924alisonj . 2020-08-18
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The food came out quick and was really tasty. The service was brilliant. Can’t ask for much more at a cheap and cheerful restaurant
689kaylap . 2020-08-15
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Visited for lunch with a friend, social distancing was handled well and service was excellent by Sue W. Great with the refills and quick to get our orders/drinks/bill. Had the vegan burger which was good. Only critcism was limited choiced for vegetarians.
709geoffreys . 2020-08-10
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First night out since lockdown, food was lovely and couldnt fault Sue our waitress. Excellent social distancing measures were in place, and we felt safe. Will definitely be coming back soon.
charntelleh . 2020-08-08
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It was our first night out dining at the haywain beefeater restaurant since march, and we can't recommend this beefeater steakhouse enough,Stevie our waitress was absolutely exemplary in making sure we had everything we needed, Stevie always makes us feel very welcome and at ease, we owe her for such a wonderful visit each and every time we visit, also a thank you to the amazing chefs for a delicious steak and chicken meals. To the manager Steve who always welcomes us on arrival and how he has implemented the restaurant under the new government guidelines.
P346KZtonys . 2020-08-07
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Manager was great, waitresses were great but food was really bad. We went all out, I ordered a 10oz Ribeye and my partner an 8oz fillet steak.I've never had a bad meal here before yesterday but their food standards have dropped massive since covid.The quality of the steaks were very poor. My ribeye looked like it had been trod on multiple times and flattened as it was very thin. Not how a Ribeye comes anywhere else and the flavour was disappointing it was very plain. Edible but nothing to write home about infact I was going to deal with it until I found a hair on my chips so I stopped and decided not to eat and asked not to be charged for my meal which they honoured. My partners fillet come out the first time medium to well done when it should have been medium rare so we send it back and they changed it for us. However it wasn't fantastic at all the fillet was poor. Very bland and not tender. Very disappointed.I dont think the cuts of meat are what they say they were as myself and my partner do cook and eat a lot of good quality steak so we won't be returning for food anytime soon unless I hear it improves.Staff are great so we will probably go back to the bar for a drink sometime as nice venue and atmosphere and like I said the waitress staff were lovely. I am not sure about the standards of chef there right now but the steaks they had to work with are not good in anyway as meat was of poor standard. The worse steak I have ever had. Thanks to the waiting staff though for dealing with it professionally. Me and my partner ended up having a drink and a laugh about it as we didn't want to end date night on a downer.
C9554WIjamesb . 2020-08-07
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My friend & I chose The Haywain for a lunchtime catch up. We have visited this restaurant many times before Covid 19 & enjoyed the experience. We pre-booked & was shown to our table right at the very back of the restaurant. The waitress sat us next to another couple when she could have sat us at one of their numerous empty tables away from other diners to make us feel more at ease. She immediately asked us what drinks we would like before we had a chance to look at their choices. Within a couple of minutes she came back & asked us again.......it felt so rushed. Within a couple of minutes again she asked us what we wanted to eat but we had not even looked at the menu. No choices for lunch, just limited starters, limited mains & limited dessert. The menu was disappointing as it did not really give much choice for vegetarians. I had a very average starter for lunch as no real choice for me. I did not book for dinner, I booked for lunch.....why only dinners available & no lunches? I don’t get it!I left feeling miserable & hungry. Will not return.
Juliew44xx . 2020-08-06
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Lovely time, restaurant well spaced with arrows. Disposable items included menus. Perspex between tables. Nearly £70 meal came to £33 after eat in discount! Felt secure and recommend.
576gilesh . 2020-08-05
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Wednesday lunch with ex workmate. Was nice to be out as this was my first trip out to eat since March. The restaurant is well set out with a one way system. The car park has changed and instead of paying a refundable £1 to park you now just have to register your car reg into a screen inside to get 3 hrs free parking. Food and service was very good and we had a very relaxed meal. Will be back soon and maybe catch the Eat out to help out gov scheme to save some money.
upmost . 2020-08-04
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We looked after my Sue W who looked after us very well, she catered for needs of the group and made sure drinks were topped up. Felt totally safe and there is a one way system around the restaurant. Recommend the lasagne and chocolate cake for dessert!
Amills1993 . 2020-07-31
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Very clear guidelines on COVID social distancing. And can see this being managed well in the whole restaurant. Nothing to worry about here. The serviceMark served us and he was absolutely EXCELLENT. Possibly some of the best service we have ever had eating out. Made a fuzz of us all and made sure we had anything and everything we wanted. Top marks and well done Mark and thank you. The food, limited menu to some. Not for us had all our favourites. Mushroom &prawn cocktail for starters Steak and chicken for dinner. No room for dessert. Our daughter polished off some extra chips with her main. The food was of a great standard. Tasted great. The only concern is that we don’t visit enough as don’t live close. If you would pick the building up with the team and move it to Hornchurch you would see us once a week. Many thanks Andy, Nat & Abi
Stringeruk . 2020-07-29
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Lovely meal on Saturday, was busy but perfectly safe with social distancing being adhered too. Screens up next to tables and one way systems in place. Highly recommended.
Gizmo_22_England . 2020-07-28
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Staff have put in place a very well organised covid system to aid social distancing. I felt very safe and comfortable in the environment. Food was very good and the staff were amazing. Tracey was very welcoming. WELL DONE TO YOU ALL
Koolfaces . 2020-07-28
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Great service, last minute decision to go out and have a meal and glad they were open, our server Sue W was really nice cheery and super helpful!
JGoodwin666 . 2020-07-27
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Arrived and had nothing on the menu. So we decided to leave and go somewhere where you get spoken to like a human. When we left the staff stood near the bar and was bad mouthing myself and family and they was not quiet about it either, Im having to bite my tongue and not say anything as I had my elderly nan and my son with me. No wonder no one is in there.
Hayley J . 2020-07-25
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Had a lovely meal tonight - all 3 of our party had steak cooked to our exact liking. Sue W was fantastic! So attentive and made us feel really at ease. Our first meal out since lockdown but couldn’t fault it!
THughes78 . 2020-07-25
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First visit to a restaurant since lockdown, We was really impressed with the social distancing measures introduced. Sue W our waitress was fantastic and the food was good too.
AllanM1345 . 2020-07-25
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Had another great visit to the haywain, was served by Sue who was lovely and attentive. Food was delicious as always and staff are so friendly! Highly recommend!
Vicky0791 . 2020-07-24
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First visit since reopening. All booths have plastic around them so feels as safe as can be. Elaine was very helpful. Menu reduced but as Gordon Ramsey would say, smaller menu cooked well is better than a large menu cooked poorly. If that’s what the kitchen can manage, all four of our meals probably the best I have had at any Beefeater. Quieter at lunchtimes at the moment they advised when I asked for any older couples visit.
markbT7833MW . 2020-07-17
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Visited yesterday, felt very safe with the safety measures in place. It was a pleasure to be able to visit after such a long time. Menu was limited but still plenty of choice and the usual standard of food. See you again soon. Thank you.
ReviewerLW . 2020-07-17
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This was our first visit out since Lockdown. I was worried but the management and team have done a fantastic job. They are strict about the social distancing and hand hygiene rules. The restaurant been planned really well, with screens and one way system. But still keeps a lovely atmosphere. A slight smaller menu but well worth it. The food was fantastic and still great value! Well done to them for all the hard work they have done, lovely to know we can rerun for our regular visits. ❤️
64jules . 2020-07-16
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The staff were very friendly and remembered us from when we were going in before lockdown, Vickie Tracey and Steve were lovely. Even though they had a reduced menu, it was just as nice as before. (Even though they still don’t have the banoffee pie on the menu!)
X6113KVemmab . 2020-07-16
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The food was lovely, dessert wonderful,. The atmosphere was warm and friendly, as were the staff. Our waiter Mark W (5451) was not on!y friendly, polite and efficient but extremely funny and entertaining too, All in all a great night out.
Hungrybear68 . 2020-07-16
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Excellent meal, our waitress Dani made meal suggestions which were spot on choices. Steak was cooked medium rare as asked and desserts were great. Dani was attentive, asked us if we wanted more drinks when we was running low and was happy & polite when servings us.
D8240WEdanielm . 2020-07-07
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We have breakfast here most weeks. The staff are helpful friendly and have a sense of humour! Stevie Tracy and Sasha are always very accommodating, much needed when we turn up with the grandchildren! See you next week ladies x
Bt3lou . 2020-03-15
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We visit The Haywain Basildon every Friday and have done for a few years now. Tracey is always very cheerful and helpful. In fact all the staff are so polite and friendly. The breakfast is the best in town, cooked fresh, so always lovely and hot. Also fantastic selection of continental breakfast. Thank you Tracey, we will see you all Friday
P6152WZkarens . 2020-03-15
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We just had a really family lovely meal at the Haywain. Our waitress was Sue W and she was fantastic. She looked after 16 of us and was always asking if we needed anything or wanted more drinks. It’s rare to go somewhere where you don’t have to ask for anything and it’s just brought to you anyway. The food was also great and we will definitely return and recommend to others. Thank you Sue!
holidayskaty . 2020-03-14
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First time at the Haywain and altho it was very busy the service was great. The fillet steak was beautiful cooked, in fact the best we have eaten in a long while. We had wanted a roast but when we arrived at 17.15 hours there were no roasts let, but to be honest our fillet steak was far better. Cannot fault the food we were served nor the service.
Valerie B . 2020-03-09
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We regularly visit this restaurant for breakfast the staff are always polite and helpful Tracy is always very friendly
17natalief . 2020-03-06
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Went for breakfast with family as birthday treat. Been before and it was as usual ok. Once again though shame the food was not hot!! It was warm but should have been hot.Service good, instead of charging for parking why not get a ANPR system you enter reg number is, as dont always have change.
Neal192 . 2020-03-01
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Unusually disappointed with visit today. Went for sole purpose of a Sunday roast, table booked for 3pm and as they serve roasts until 6pm, thought we would be fine. On arrival heard waitress say no beef left, got to our table to be told no roast dinners at all!!!! Ok not end of world, so ordered something else. However after ordering and being served, a table of 8, who came in after us, had 7 roast turkey dinners served to their table !!! On questioning the manager, the explanation given was that the chef had remembered there was a turkey in the oven !!! Seriously!!! Come on !!! Very disappointing.
322barb . 2020-03-01
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Visited numerous times whilst on business. Food was nice but and service good also. Very busy pub and restaurant would advise to book in advance, staff do like you in and out as fast as they can.
chozer71 . 2020-03-01
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Met up with friends for a catch up. Bar area was busy. We’re seated immediately. Attentive and lovely waitress. Good was nice and didn’t have to wait a long time. Finished with Latte’s and Cappuccino’s. Didn’t have to pay for parking as machines were out of order, although it’s free if you eat. They take it off the food bill if you show ticket. All in all, a very pleasant visit. Highly recommend
Joquirk22 . 2020-02-23
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Warm friendly , welcoming manager Steve always accommodating, great service from Ashley my local that never lets me down 👍
Luveating1 . 2020-02-22
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Last minuet decision, was taken to the table on arrival the waitress Katie S was over took our drinks order, came back with the menu. The food choice was amazing and good prices. Food was hot and good quality nothing was to much trouble for Katie even though lunchtime it was packed. Big thank you to Katie S for the outstanding service will be back. Only problem is they charge for parking now so if you don't have a £1 on you for the pay and display it's a problem. We used the machine and the ticket was not forthcoming so no ticket. Mentioned to the restaurant manager and he said no problem took the £1.00 off the bill. Why do you have to charge ???.
Alex S . 2020-02-21
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I visited here as a spare of the moment with my partner. We had been reconmened this place by family. It was busy when we got there. Which is always a good sign. We got seated very quickly, the people working there was very kind and helpful. There was a good variety of food choices on the menu and all priced reasonably. We recieved our meal very quickly and it was all very nice. We didnt expect too much from this place being how reasonably priced everything is. Its not an expensive restaurant. Overall our experience here was satisfactory and we would return again.
AramintaWise . 2020-02-17
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Unusually todays visit was not up to the usual standard.Knowing it would be very busy be booked a table for 5pm.Fortunatly it was quite when we arrived but the car parking machine was playing up and wouldn't issue a ticket nor return our money. We mentioned this when booking in and they took our reg number and promised to sort the parking.We were shown to our table and waited for our drinks order to be taken. This partucular table was too narrow to sit at comfortably and the chairs were also very uncomfortable.Despite not being busy it took some time for drinks order to be taken, so we also ordered our food at the same time. The actual drink took some time to arrive, and only my wifes turned up? I sat and waited and no sign of my beer. Eventualy I managed to catch the attention of a waiter and asked him to find out what had happend to my drink. He apologised and went to the bar to get it. Returned with it saying they were busy!!! Surely 2 drinks should arrive at the same time and mine was bottled which only needed opening?Anyway my bottle of wheat beer arrived nice and cold, but with a warm glass!!!!Not what I would expect from trained bar staff, and I had to take a handful of ice from my wifes G&T to cool the glass down before pouring my beer.....Our prawn cocktail starters arrived promptly, very nice but with dry bread no butter or spread.Our mains followed, a rump and a rib eye steak meal. Very nice, obviously the rump was less tender than the rib eye but both tasty.For desert we both had the merange kisses. Not to my taste as the meranges were not crunchy on the outside, but were of a candy floss constituency. Not pleasant so i left most of mine.All in all a disapointing visit
pigeyedpete . 2020-02-14
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Once again great service and a great meal, the steak was a bit underdone for my wife but they quickly sorted the problem.They had put the birthday balloons that my daughters had taken earlier and bought out the cake singing happy birthday.Glad to see its still a friendly nice place to eat
Harry M . 2020-02-12
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We love it here we often go , wife likes a Costa and I like a beer .. we really miss the fire being on we have been a few times now and no fire ! Such a shame as it really is cosy in there with the fire burning ! Come on managers sort it out its one of the only places in the area with such a lovely fire place please get it going again , then it will be 5 stars from us !!!
chrisf745 . 2020-02-11
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Lovely evening and the tuna dish is amaxing a must have if u like fish couldn't fault it . Lovely atmosphere and polite and friendly staff
223keeleys . 2020-02-11
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Don't know where to start our first time coming here,I can't believe how amazing it is,service was great food was fantastic,atmosphere is relaxing never known anything like it,we only stop by cos my husband had to go back to the hospital after three hours and we thought we should go look for a place to eat and wait for the next three hours,good came out in time testy,I most say SASHA was amazing,friendly and attentive, what a bonus to this company,I just love her for the first time , we will be coming back with our friends, will definitely recommend this place for real
A6857PJjenniferr . 2020-02-03
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Staying at the Premier Inn next door for the weekend we ate Saturday lunch in the Haywain and Sunday breakfast. We were part of a large party that were staying for a local birthday party. We had filet steaks and several drinks at lunch which cost approx £55. The steaks were excellent and the staff pleasant and efficient. Time to table was acceptable given how busy the restaurant was. Our group was scattered through the restaurant as we all arrived at different times but all their feedback was positive. Sunday full English breakfast cost slightly less than £10 a head. Apparently it is on ‘All you can eat’ basis but just taking one of each of the 8 items on offer was more than enough for decent meal. Toast and drinks were serve yourself. Food was hot and service was prompt at our table of 4 couples. This is clearly a popular place to visit. As a aside - all respect to the bar staff on Saturday evening when we all came in dressed in 60s hippy gear prior to our fancy dress party - no raised eyebrows or sarcastic comments!!Would strongly recommend.
318tonyg318 . 2020-02-03
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Had a great meal and our waitress Abby was fabulous. Nothing was to much trouble even our fussy family were catered for. There was never a time we were looking to ask for a menu or refills they were always just brought up. The food was great and the atmosphere really pleasant. My mum is currently on crutches due to an op and they changed the table we were allocated to be on the lower floor and that was even without asking.
Will O . 2020-02-02
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Pleasure to drink in the bar bar staff make the pub especially jack, Wendy, palma, Zoey and Adam. Always worth a pint 👍🏻
danielkG9447PS . 2020-01-31
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saturday lunch was fairly busy but waited over an hour for food with 2 children was too long then childrens meatballs turn up without the meatballs had a very nice waitress who kept appologizing but wont be rushing back
perry s . 2020-01-26
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We all had a lovely meal today, timings are excellent, Abby served us with a friendly smile and happy to help us today,Thank you Abby and the Haywain staff
Wendy B . 2020-01-26
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Always a lovely meal at the haywain, great variety of food especially steak dishes, which are amazing, also a great variety of drinks to suit all, the staff here are amazing and a special mention must go out to Stevie the waitress who dedication to make sure all well with your meal and drinks ,and her friendly manner is amazing, top waitress.
P346KZtonys . 2020-01-24
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Visited tonight in a party of 4 adults and one child.We ordered our food from the daytime menu which was limited but good valueAt 6,30 it goes onto the evening menu and the prices get silly...its a pub for God sake!!! not a 5 star Michelin star Restaurant.The food was of good standard PUB QUALITY...The Staff were lovely and attentive and the Bar selection very good but pricey.Example Pint of Stella £4.25 whereas it would be around £3.30 to £3.80 elsewhere.It has an adjacent Premier Inn and parking is chargeable but refunded at the bar.I advise you to book your table and order well before 6,30pm as your bill will almost double after that time.Our bill came to £110 for 4 adults having Starter main and sweet and two drinks each before 6.30 pm
billyfury . 2020-01-24
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Jody was so helpful very polite nothing was to much trouble 10 out of 10 a credit to your company once again thank you.
P3446ZWdeanw . 2020-01-15
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The steak was tough, two chews and swallow for £17.00 couldn't ask for a better meal , I've had Good meals and bad think it's a bit hot and miss
jonn65 . 2020-01-11
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If I a honest, I did not have any expectations other than for our meal to be 'OK' given the amount of people booked in on Christmas Day. I was completely blown away by combination of great service, superb food and lovely ambience. Made even more special by the excellent service we received from our waitress Elaine just made it for us.
MisterRaffles . 2020-01-09
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excellent service, excellent food served by AIMEE. very good value for money! food came very fast and was amazing.
pamlangley7 . 2019-12-31
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The restaurant manager was very obliging and helpful Christmas day dinner was 10 out of 10 and staff. very 👍o
Travel11240202029 . 2019-12-30
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Good food Good Service what more could you ask for. They make you so very welcome. Steve the manager is so welcoming THANK YOU
OJLBDL . 2019-12-30
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Annual family Christmas dinner pre booked , which had not disappointed and was its usual high standard . This had been our fourth consecutive year for Xmas lunch . Our server and seeing all was taken care of whom was faultless . The restaurant side of the establishment is and has been always top notch , however ( why I had not given 5 stars for review ) the bar side when entering and waiting for table ( as was also the case last year ) was frequented by some real undesirables , whom apart from loud and foul mouthed , were partaking in what appeared to be narcotics in the toilets where one “ gentleman!!” Managed to p... up the wall whilst trading a bag of something with his mate . The short wait ( thankfully ) until the table was available had taken the shine off the rest of the afternoon for me ( personally ) and is a shame that I have felt the need to mention.
916woody . 2019-12-29
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Good Family Restaurant and vegetarian you will enjoy the food and the waitresses and waiters make you so welcome
BeadieClan . 2019-12-28
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A great meal at the Haywain, one of Beefeaters most popular restaurants. We were very well looked after by Aimee, who could not have been more helpful.
T6966ZWdavidf . 2019-12-28
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We went out for a family meal for three generations from 65 to 18 months and we all have great food and service from the staff and this being a Saturday night there was a good choice of food for the little one right up to the granddad sssh me well happy all round thank you for well cook food
kojakSouthendOnSea . 2019-12-28
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I visited the haywain on Christmas Eve and the food was lovely. We was served by Susan W, she was absolutely amazing, very friendly and a credit to the company. She helped with recommending an amazing meal and made our Christmas Eve very special. We will be back soon and recommending to all our friends and family.
Kag0909 . 2019-12-27
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This was a pre Christmas lunch with friends.When we arrived it was fairly quiet but within 20 minutes was packed. Our waitress was a trainee but she was really good and service was efficient and friendly. There was a full bar and very good range of drinks. We chose food from the Christmas menu. The main course was traditional turkey which was well cooked and tasty. I chose a sundae but it was unavailable and so had a lemon tart instead.
Karen T . 2019-12-26
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For the first time ever I had Christmas dinner out with my family. It was a special time because I had my daughter and grandchildren over from Lanzarote. I had apprehension about eating out BUT it was the most amazing time. The food was 5 star it was fantastic, just like a home made Christmas dinner and the icing on the cake was the most wonderful waitress Elaine who treated us all like royalty. Nothing was too much trouble and she did everything to make our day special - THANK YOU ELAINE I hope you enjoyed your Christmas night with you family.
Susieabt . 2019-12-26
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51 Opinions
Nice clean place, but that is all I can say was good. The worst pie & mash I've ever had, the meal was only luke warm, and the pies were under cooked, there was a group on another table that complained about their meal being cold, and then walked out leaving the food on the table. This was my first time in this restaraunt and will be my last.
8 Opinions
Staff were nice but didn’t seem to know what they were doing. Fingers and hands all over the coffee glass rim. Three things I asked for they didn’t have. Had to ask for a glass for the bottle of lemonade (which was third choice). Sat outside because we had a dog and to enjoy the sun - in a cloud of staff Vaping in the doorway next to us and smokers the other side. Never returning, plenty of other places in high st that know how to run things properly.
2702 Opinions
Came here after having a bad experience in another beefeater not expecting much but the waitress Gemma was amazing explaining all menu items etc and all alternatives available. The chef john cooked the food beautifully steak spot on for myself and friend Food was faultless