Based on 930 opinions finded in 1 websites
Based on 930 opinions finded in 1 websites
Nº 104 in 188 in Christchurch
Nº 23 of 36 British in Christchurch
Opinions
Friendly staff and food excellent and reasonably priced and seating area was nice and clean and the toilets were clean as well
Vaughn . 2024-11-07
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We were visiting the area & wanted somewhere to eat, having eaten here for many years we decided to eat here again. You can book online which was easy & there was plenty of parking. On arrival there was a sign on the door that they were shutting at 8:30 for training which wasn’t good. You need to register your car on a tablet so you don’t get a ticket. We were shown to our table & given the menus & our drink order was taken. After a while the drinks arrived my blackcurrant & lemonade was barely drinkable but was eventually changed. The food order was then taken & we went on the evening set menu which looked good value. When our meals arrived I looked at my steak & it looked rough & shouldn’t have got past the chef to be cooked yet alone got to the customer, this was high lifted to the waitress who took it back to be replaced. My father continued to eat his steak & when he had finished his my meal arrived which was a lot better this time. Eventually the waitress cleared our plates & then took our dessert order, these then arrived in cold bowls so the custard was cold & spoilt the dessert which again was high lighted to the waitress who took note & mentioned it to the manager. The bill then came & they had removed my steak from the bill & reduced the price of the desserts. The manager didn’t have the manors to come & apologise her self, tables weren’t being cleared, chefs were delivering food to the tables, the staff seemed to be rushing customers to order so the could start their training for Xmas it would be better to have some hospitality training as they were severely lacking basic training. This venue has gone down hill drastically since our last visit.
Bryan P . 2024-11-06
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10 out of 10 for Keats, she was so good ,especially as we were upstairs, And she remember all the drinks,we were a party of 35 ,could not fault at all .will definitely go there again.and the food was excellent.
valerie m . 2024-11-04
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Had a lovely evening here 2nd November, 2024 - Food excellent so was service served by a very pleasant professional lady (Keats) ! Would highly recommend
Dawn B . 2024-11-02
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Good food, prices and amazing service from Keats - she is great server, memorising every detail of our order. Will ask for her again.
Meander13859854605 . 2024-10-28
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Great lunch at Beefeater today! Chicken wings were amazing! Great service from Albina, thank you! Will be back soon!!!
Squeaks93 . 2024-09-13
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Great food and even better service… George was amazing and so polite he made our experience a lot more enjoyable!!!!!!!
Rad M . 2024-09-10
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We’ve been here many times and always have the same mains…Surf & Turf and the Mixed Grill Always been good and filling but this time the quantities of every item on the plate were reduced…the steak was minuscule, the chips were less than 10, the chicken was about a third less than usual, the peas were reduced in quantity. Not worth the money anymore If Beefeater think that sudden shrinkflation is going to work they’re in cloud cuckoo land We won’t be back and judging by how quiet the restaurant was, a lot more loyal clients are voting with their feet Beefeater, wake up, shrinkflation doesn’t work
Ian_Pawson . 2024-09-08
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Fantastic food staff service couldn't fault it. Especially George a waiter whom made sure we has regular drinks. Asked us if we were happy with the food. Enjoyed our time there
Ifordbridge . 2024-09-06
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Leanne was an absolute superstar. We had a couple of specific requests which Leanne accommodated with a smile and delight - in fact all our asks were no problem at all! What a lovely lady and so understanding. Food was good and value for money - as to be expected but it was Leanne that made this a memorable dinner. Thank you Leanne.
Emma J . 2024-08-23
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I attended the somerford beefeater on. Business lunch, we had mixed grill and chocolate brownie for desert, highly recommend
Jordan W . 2024-07-14
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Great food, service and atmosphere...enjoyed our meal would definitely come back. Staff were amazing.would recommend
Curious50487449021 . 2024-07-14
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Thanks to the team at Somerford beefeater Christchurch. For making our stay enjoyable and easy. Great place as a base for exploring New forest areas and Bournemouth.
Barry K . 2024-07-13
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Have been a few times food always great staff are friendly. BUT, this has happened twice now, when ordering the waiters need to write the orders down we have ordered the food and twice it has been wrong because the order was not written down.
MBWilliams1975 . 2024-07-08
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Had a lovely meal with the family. Staff were great, especially Mitch, and the food arrived quickly. We all enjoyed our meals.
Rox . 2024-07-04
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Staff as usual were fantastic (hence the 3 stars) but we all agreed that the rib-eye steak was thinner than before (and therefore drier) and the chip portion was measly. It would be far better to increase the price a bit and get back to the previous high standard of food.
Mark A . 2024-05-09
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A very enjoyable evening for a friends birthday. Jade our server was amazing as there were about 20 of us. She did a great job keeping us supplied with drinks and food. Nothing was too much trouble. Food was very good too. Thank you.
Soooo1077 . 2024-05-04
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Had a great Sunday roast beef 🥩 A great portion of beef and roasties . Was a pleasure eating here this afternoon. Had a great meal and was amazing value considering what was on the plate with the roast beef too. Beautiful broccoli 🥦 spears too. And lovely parsnip . Great ambience. Will define coming back to the Somerford.
David R . 2024-04-28
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Lovely meal and great atmosphere, we were served by Leeann who was very attentive and friendly. We both had the half chicken, it was delicious
Claudemaka . 2024-04-22
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Brilliant food and Jade put herself out to put us right and this made a superb evening thanks Jade go for the Ribeye cooked to perfection med rare cheers
Paradise17562697140 . 2024-04-15
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Great family meal - service was prompt, friendly and easygoing. We had a booth which was comfortable. I ordered chicken wings for starter then chicken and ribs combo, not realising I would get more chicken wings! Had to take a doggy bag home with those! Plenty of offers of drinks refills. All in a good meal and I would recommend. Parking easy but remember to log your car registration to avoid a fine, no one reminded us!
L_K1509 . 2024-04-15
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Food cool and when pointed this out to staff they just oh .they served 2 meals and we then waited ages for the third meal I would not come again
Sarah B . 2024-04-13
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Received a promotional voucher on email. Booked for an early dinner meal. Good quality food and service. easy location to find with ample parking (but do remember to enter in your car registration at reception)
Marlyn1515 . 2024-04-11
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I had jade for lunch, she was amazing , attentive, steak was slighly overcooked but still was good, will definitely be coming back
Venture49914448943 . 2024-04-11
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Food was lovely!! Great service from Tom especially with how many of us there are. Will definitely be back. Such a lovely atmosphere 😃
Tourist35480136068 . 2024-04-06
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Been too this place for over a year now and always been super lovely and friendly the breakfast is great would highly recommend
Anisha E . 2024-04-04
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Friendly, knowledgeable, helpful team of servers and greeters from start to finish. Good food and drink, sensibly priced
RickN363 . 2024-04-02
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Lovely staff lovely hotel! Recommend staying here! Really polite staff and rooms Easy to get to and close the forest 10/10
sam m . 2024-04-02
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After being stuck in traffic on our way home, we decided to stop at The Somerford to see if we could have some dinner. Once in we were seated very quickly and reminder to fill in our car details. Despite it being busy the food came out quickly and hot. The staff were friendly and happy to answer any questions we had about the food.
12345HappyDays12345 . 2024-04-01
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The staff are amazing. Cheerful, helpful and just great. Breakfast is pretty good for the money, as is dinner. The restaurant, especially in the cold light of day, is grubby and desperately needs a make-over.
Trisha H . 2024-03-22
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We enjoyed an excellent meal and the staff were efficient and friendly. Our only complaint was that on arriving home and checking the bill, we found that we had been overcharged by £1.99 for pepper sauce which we did not have. !!!
Caroline D . 2024-03-19
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Daniel was a great host, very polite, kind and cheerful. Food was amazing too, fries were really good and the burgers were nice and juicy!
Megan W . 2024-03-15
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Good value breakfast had the fresh fruit salad to start, followed by full English with a perfectly cooked poached egg. Lots of choices. Our waitress Lily was calm professional attentive and personable. A very relaxing experience.
Diane M . 2024-03-11
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Went on Saturday night for a steak. Good was good and the service was excellent. Special mention for Lily-Mae. Will undoubtedly return.
GreenGreenGrassoHome . 2024-03-07
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Booked into the restaurant for evening meal both nights, Sunday night was quite good, and service was reasonable however Monday night (our anniversary) was disastrous. The table we were assigned seemed to be in no mans land as we waited 20 minutes for someone to take our drinks order, they came back 10 minutes later with them and took our food order. The starters arrived 40 minutes after we’d sat down (8:10pm), the main were over an hour and a half after we’d sat down (9pm). We managed to catch a passing waitress for more drinks while our mains were delivered. The food itself was over cooked and poorly presented, not worth the price charged. The duty manager seemed to be dodging the flak from disgruntled diners by walking around with a phone glued to her ear. The table next to us was covered in empty plates, glasses etc when we sat down at 7:30pm and wasn’t cleared until well after 9pm as we’d finished out mains as well by then. At no time could we catch someone to ask for a dessert menu so went without however when the waitress saw money on the table she was straight there asking if we wanted the bill. I was pleased to leave on Tuesday and will not visit there again as it completely ruined our celebration.
Kevin H . 2024-03-02
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great service from jade, service with a smile and very friendly, top bar tender right there and definately be returning for great service from jade
Kelly L . 2024-02-22
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Came in to see the famous scarlet aka Jade and see if she was as wonderful and loopy as everyone says and wasn’t disappointed. She even put on the entertainment and sang a bit of Taylor swift and Adele with her incredible angelic vocals. It’s ashame she can’t have a regular permanent residency every Friday night. My personal favourite was her impressions of iconic actresses whilst single handedly waitressing doing bar and cooking all at once ! Super women. Girl power. Keep doing what ya doing. U will be missed when u go on ya travels.
Donna Alexandra D . 2024-02-20
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Jade was an amazing bar maid proving an outstanding service. Nothing was too much trouble, would definitely return after a wonderful experience.
Jo P . 2024-02-18
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Came here for a 80th birthday with the family and the food was amazing and well cooked the chefs Andrew and Bryce did an amazing job and our severs were amazing and helpful
Lovefoood23 . 2024-02-16
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Amazing food and bar staff jade was a diamond couldn't off ask for better food was lovely drinks on point toilet very clean
sam m . 2024-02-16
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Jade was the barmaid and she done an amazing job on entertaining customers and serving us. Thank you jade you done a fantastic job!
Annonymous56565789 . 2024-02-15
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Great place and food ,Some of the beers where not available but Jade pointed us in the right direction great knowable insight of Beers we could have even gave us a taster thanks Jade and Beefeater
Paradise17562697140 . 2024-02-13
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Jade was so welcome and friendly top service nice friendly touch and good quality service from jade will definitely go back soon maybe every day
Adrian C . 2024-02-13
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Jade gets Tattoo very kind and helpful. Always fast and quick with serving. Very passionate woman good luck to her.
573louisw . 2024-02-13
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Went there tonight with the family, 4 adults and 2 children, the restaurant wasn’t busy, one yo7 got lady serving half the restaurant, everyone was wait8ng to put their orders, even when they put their orders they had to wait for ages to have it, after waiting for what seem t9 be ages, I asked her can I go to t(e bar and get our drinks, as we’ve been waiting for ages, she then went and brought them. We ordered Natchos which supposed to come with Salsa, melted cheese and guacamole, all we got, was Natchos, chopped tomatoes, chopped onions, no salsa and no guacamole. We checked the menu to double check the ingredients and sure enough they had missed it all. When I questioned with the waitress, she went to check with the kitchen and came back saying the kitchen never told her they ran out of guacamole and the chopped tomatoes were the salsa!!!!😂😂 The main course came, it was cold, the chicken and rib combo were dry, felt like they had been cooked ages ago, reheated several times as dry as sand!!! The chips were nice though!!! Nearly all the tables were uncleared, and nearly all the customers were waiting to pay and rush off. Such a shame, nice atmosphere but the food and the service was embarrassing and dreadful. Never again.
Seaside781654 . 2024-02-12
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I organised a group of 22 to have a dinner at this Beefeater (as well as us all staying at the adjacent Premier Inn). The initial liaison with the Beefeater staff to organise this large group was first class - they were so helpful. On the night, we could not fault any of the staff and the meal was served well organised and al together. the group had a great time mainly due to the excellent staff. Well done all of you.
TouristSussex . 2024-02-12
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Would absolutely recommend! Scarlett is the loveliest server always smiling and happy to help! Always a laugh and the food is great :)
Bonnie D . 2024-02-11
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Good food and service and staff very pleasant, we enjoy our meals at Beefeater very much every time we go, it’s always nice and hot and fresh
Amanda H . 2024-02-11
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Scarlett was our server, she was punctual,happy,and very friendly and efficient, we are going to come again, thank you
Jordan W . 2024-02-11
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Excellent portion sizes and tasty food. Our waitress was Le-Anne who was friendly, helpful and efficient. We had a voucher for 33% off food so it was excellent value for money too.
suedC3103XC . 2024-02-07
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Sunday evening meal with a friend, excellent service from the moment we arrived. Drinks arrived promptly and food order was taken and came up quickly, both had mixed grills all cooked well especially the steak. Attentive waiter who was informative and friendly. Good evening all...
RickN363 . 2024-02-02
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Had a lovely meal and Jade our waitress was great. We didnt have to wait long for our drinks and meal. We had the deal too, 40% off! Win, win, win!
Shirley B . 2024-01-31
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Lovely place for a catch up with family! Staff very friendly and efficient! Sat by the window which was great which we had previously requested!
Cheryl E . 2024-01-28
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Great service from start to finish. The food was outstanding and my partner loved it! It had a great atmosphere and it seemed everyone in that evening were having just as good an experience as us. Thank you for a great evening
Matt G . 2024-01-19
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Great food and great service. Enjoyed my burger and cocktails and was a lovely evening with friends. Thanks very much !!
shanie M . 2024-01-15
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Leighan deserves the world and so much more, went above and beyond to bring us food all evening, even after coming in close to closing time! The best service I’ve had in a very long time! Thank you Leighan, she deserves a huge pay rise!
Liam S . 2024-01-12
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We stayed at the Premier Inn next door so made use of the meal deal. We were there on Xmas eve. The staff, especially Jade, were pleasant, professional and really friendly. The food was lovely, along with the wine. We didn't feel rushed and had...
Mimpsy47 . 2024-01-04
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Visited for a boxing day lunch, we were very pleased to find we could order from the regular menu, as well as the festive menus (for those of us who overdid it on Christmas day!) On arrival, we were greeted and seated promptly, our server...
Andy F . 2023-12-27
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The food was fab big portions staff so nice lily was waiting on us such a lovely girl great at job . We like it there in returns and bar staff fab
Janice R . 2023-12-24
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Enjoyable food, great value, especially with the discount codes, very friendly staff, especially Elle the waitres, she has served myself a few times always with a smile.
Michael B . 2023-12-17
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Havent visited a Beefeater for many years, and it was a regular destination for us in London back in the day. Beefeaters and Bernis were the restaurants of choice back for us in the 80s and 90s... The restaurant was clean, welcoming and the staff...
Mark C . 2023-12-17
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Served by lily-mae, great service… really friendly and nothing too much trouble. 2 great steaks for under £40 and cooked to perfection. I was blown away.
latterex . 2023-12-17
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Really lovely. Great staff - especially Lily. Excellent food. Service is quick and polite with no issues.
Fran C . 2023-12-16
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Went for a meal decided to try the festive feast 3 courses. Totally disappointed !! The first course only had 1 measly piece of bread with the Pate. Moved on to the main, roast turkey was dry and tough, roast potatoes were not cooked in...
Robert G . 2023-12-09
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Lovely time tonight food was great, lovely staff and service was good, would deffo come back again, food was cooked perfectly
Thomas H . 2023-12-09
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Had lunch menu,was good value and drinks were reasonable price,the waitress Lily was very pleasant and helpful.
Keith T . 2023-12-08
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My Wife and I are impulsive and relatively regular Beefeater Customers. It's simply a matter of when we really fancy a nice steak cooked as asked it's our first choice. Today's offerings was as good as usual. We very rarely book so we don't help...
WindsorLad2014 . 2023-12-06
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Had an amazing waitress served cooked breakfast including unlimited coffee and toast, cooked to order (no buffet) for £9.99! Unbelievable value! Thank you it was delicious and the service excellent!
RodG1506 . 2023-12-05
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Very efficient waitress, Lily who did an excellent job at serving us, good food and just enough, recommend.
Q1596RMronb . 2023-12-02
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Great spot for dinner out, very affordable and a great atmosphere. Leighan was a brilliant host, very efficient and made our stay especially lovely, we really enjoyed our meals.
T3648ARjanines . 2023-12-01
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Good if you want a steak locally, only place to go! We had Fillet, excellent, And asked if they had any garlic, they did on this occasion. I had a sirloin again cooked to perfection, but, parts of meal where cold, Mushrooms and tomato, steak...
Judith S . 2023-11-12
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I was staying overnight at the connecting Premier Inn and ended up having an evening meal with my wife. We had a mixed grill and a ribeye steak, the food was delicious and quite generous on portion sizes, our waitress Rachel was great, really friendly...
Mark W . 2023-11-10
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Can't knock the waitress as I feel she felt genuinely embarrassed. Food came out luke warm to cold we were placted with a few extra bowls of HOT chips.. chicken cold in the middle !!!! ribs cold in the middle veg charred (BURNT) but were...
I316MBkareng . 2023-11-07
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Once again we had a lovely lunch,with very tasty food and excellent service from Lilly our Server. Its always a pleasure to go there for the food and friendly staff.
aNN b . 2023-11-05
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Fantastic Staff Excellent food our servers are constantly checking if all is ok, we have Made this place our meet up venue for lunch with family, mainly during the week. Lil-Mae our server this week even remembers our drink order and even remembers that one...
Michael G . 2023-10-27
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As always food and Staff where amazing, nothing is ever too much trouble. Always made to feel welcome.
GUY H . 2023-10-26
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The service at this Beefeater is second to none. So much so that we go there every weekend when we can make it. The food is cooked to our specifications and the staff always make us feel welcome. Nothing is too much trouble.
Go43008332390 . 2023-10-12
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Before leaving a short break at the Premier Inn my friend and I decided to have a Sunday roast the meal was fabulous and was better than expected and Lily-Mae was a delightful host and nothing was too much trouble for her. Thank you so...
Devonlady05 . 2023-10-07
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Once again an excellent Lunch,and our waitress Lilly looked after us so very well.Its a real pleasure going to eat there as we do every Sunday.
aNN b . 2023-10-01
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Really nice meal here last night. Made all the better being served by Lily-Mae who is lovely. We will be back for sure. Such a shame Beefeater have changed their salad on the new menu. It’s not nearly so nice as the previous one.
Shirley B . 2023-09-29
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This was my first time here with my partner and we’ll definitely be back, the food was delicious and generous on portion sizes, we had Rachel serve us and she was great! Attentive but not too much, and really friendly, couldn’t fault the service. Looking...
SJ2885 . 2023-09-24
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Great for a casual night or a relaxed low key lunch. The staff were great and very attentive. The food was great, plenty of it and reasonably priced
42eviek . 2023-09-21
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Premier bit seedy and this reflected on the Beefeater, smelly corridors leading to stale atmosphere in restaurant but the meal deal was worth it for decent evening meal and ok breakfast. Cheered up by the efficiency of our waiter on Sunday, cheeky Don( Dan?) very...
alysonteapot . 2023-09-20
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Received an online offer of 34% off when you spend over £30. Wasn’t expecting too much if we were honest. Was pleasantly surprised with how good an eating out experience it was. Staff friendly and attentive. Food menu was good and the food tasted good....
Ade-189732 . 2023-09-10
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Enjoyed a really nice meal tonight at The Somerford Beefeater, Christchurch. Our meal was well cooked & presented and was delicious. Lily was our server, who was just lovely. Nothing was too much trouble and she was very polite & courteous. Lily looked after us...
Clare M . 2023-09-07
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Great dinner out, we love the Somerford and Leighan was a brilliant host, food was prompt and Leighan catered to all of our needs. We had a lovely stay.
T3648ARjanines . 2023-08-10
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Had a lovely meal made all the better having Lily as our waitress! Service is always good here and we usually have a deal that Beefeater has sent us.
Rosiebeet . 2023-08-06
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What an absolute pleasure. We stayed in the adjoining Premier Inn and had breakfast here every morning. We called in for a drink every evening and had a family meal for our son and daughter in law’s birthday. The staff were so friendly and tentative....
andreaw826 . 2023-08-04
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The staff were friendly, professional and a gave warm welcome. Service was great the staff were attentive. The food came quick and was amazing. Thank you.
clivehathaway . 2023-08-03
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Excellent service from our waitress, Jade, yesterday evening. She was friendly, efficient and attentive. Our food was served promptly and was delicious and hot. Very good value for money.
Mark52Bournemouth . 2023-08-02
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Went out for a spontaneous night out here for dinner was not sure as have been here before and was not impressed, would recommend coming here as it has improved . Dan was our server he served us with a smile on his face was...
Sarah H . 2023-07-31
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If you’re after a cracking cold breakfast then Beefeater Somerford is the place for you! This morning I was delighted with my cold beans, only just cooked bacon, missing hash browns as they had none waiting to go straight out and not a likely thing...
Trip14309935180 . 2023-07-29
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Had a voucher for 40% off main meals so we used it here while we were away, the staff where lovely, the restaurant was clean and tidy and the roast dinner was Amazing a lovely Sunday roast was had by all!! One of our party...
Emma m . 2023-07-28
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Great breakfast. All staff friendly and super efficient , working hard to keep everything clear and everyone happy. Thanks to Riley who was super quick and aware of all needs in the dining area.
Carol E . 2023-07-26
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The service tonight was amazing from George he made us feel welcome and he gave out so much warmth and interaction. This guy is asset to your restaurant. George gave such great hospitality tonight and deserves recognition and needs to be manager one day ....
Shaun B . 2023-07-22
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A lovely evening meal with my disabled wife. Service was excellent, with our server Lily Mae, making sure we were enjoying our evening. Nothing was too much trouble. Food well cooked and presented. No issues at all.
cdbandit . 2023-07-20
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Lovely meal at The Somerford on Friday 070723 with my wife. The team were excellent with a special mention for Rachel, our server, who was excellent, welcoming, and engaging
Steve B . 2023-07-09
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Rachel was a friendly and efficient waitress. It was Father's Day and they were very busy but the service was still a1 and we didn't have to wait long at all.
Suzi P . 2023-07-08
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The food was good, but the decor and furniture were very scruffy. The table opposite us had bench seating and the seats were all ripped. The waitress put a party of four there but they moved as they didn't want to sit on torn seating....
N802SHcarolh . 2023-07-01
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Very welcoming, friendly staff. Efficient service. Extremely easy parking. Booking procedure on line is easy, too.
X8750CNcolinm . 2023-07-01
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1682 Opinions
We called in for a breakfast on a weekend morning and they were very good to seat us all, 6 and a pushchair . A nice table and a great vibe. All the staff were very attentive and friendly too. The atmosphere was very friendly and welcoming. We all ordered a breakfast and drinks. The Full English was “warm” and really just mediocre. Bacon was very tough too. .
167 Opinions
Absolutely awful place. I tried booking a bottomless brunch but could not get hold of them at all, it was almost like they blocked my number. They hadn't organised anything, we had no menu, no pre orders and they wouldn't have even received the deposit if I hadn't gone down there myself. We ended up asking for the deposit back because we no longer had a booking due to their terrible organisation. Deposit refund was refused and they held no accountability despite being unable to provide any food. I would strongly advise avoiding this place at all costs.
1625 Opinions
At nearby Hoburne Naish, a stay for our 30th wedding anniversary. Stopped here for lunch today. Staff extremely welcoming and couldn't have been more accomodating. Nothing too much trouble. Food absolutely delicious. And set menu such good value. Well done. Wish we lived closer as we would be regulars.
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We visit at least once a year on holiday and it is always a great place to stay, with wonderful staff and food. One of us has an unusual combination of food allergies, and it is never a problem liaising with staff to find food from the menu to eat. The staff are so hardworking and helpful, on this visit we hadn't been for a long time, and yet they remembered straight away what the allergies were and helpfully liaised with the kitchen. Always a great experience.