Beanzz Coffee & Kitchen in Eastbourne

This is a beautiful (ALWAYS BUSY) cafe hidden in the middle of the road. It offers a beautiful sanctuary to retreat from the busy life to meet with family and loved ones so you can catch up, have breakfast and enjoy the warm interior and then stunning selections of foods and snacks. Their coffee is delicious and it comes in a MASSIVE mug, liquid love in a cup for sure. They have a beautiful outdoor seating area if the weather decides to allow some warmth and sunshine it is a great area to socialise int be outdoors. Highly recommend :)

We regularly go to Beanzz as a couple. Fabulous food, staff and atmosphere. Absolutely 💯 love it and 💯 recommend. 💕

I went to the cafe based on the ratings. The breakfast was very bad.

Always like coming here as food is tasty plus nice atmosphere, also learnt there was an outside terrace this time which was very relaxing. Was a bit taken back by the cost of an ice latte (£4.90), particularly when you have to order yourself.

Very nice place for brunch. Loved the eggs royale and the waffles, although be careful with maple, as the waffles are sweet enough themselves 😁

I absolutely love the atmosphere here and the cake and hot drink available are utterly fantastic.

Awesome food and location, great bakery, but the guy who runs it and hosts is so rude at the front. Doesn't look at you or listen to you, and it completely ruins going. Went this morning, he was so rude, so we went down the road to Nelson's instead!

When trying to make conversation with the person behind the till she seemed to question me over everything I said to her. Food not up to standard, rude staff, long waiting times and excessively expensive over priced poncey food. The owners are rude and in my opinion odd.

It was like being at home comfort with out the guilt ..... absolutely delicious 😋 And the cherry cola lose tea was perfect !

As ever, a lovely lunch with good coffee.

Chilled friendly atmosphere. Good food with great portion!

Beware! Second visit and still the same. Aggressive man who questions why you are visiting. Rules as follows When sat down do not move tables Are you having a meeting as your not aloud Are you eating or just drinking Ordered, mug was chipped - decided not to say anything as I was with work colleagues And the bouncer at the door had already ruffled my feathers! Not sure he likes women? Anyway thanks for the free biscoff slice delivered to the table by mistake.

Fab cafe with amaaaazimg cakes n muffins

Really lovely little café in Eastbourne. Love the no laptops and tablets policy. Felt there was a cosy and family-friendly atmosphere because of it. Delicious food as well. Would love to come back the next time I'm in Eastbourne.

We had the Eggs Royale and maple syrup pancakes – the food was amazing! Don’t miss the lovely outdoor garden if the weather allows!

Food was nice and big portions but very expensive. Only one full English option and you can't switch anything out.

£55.60 for two lattes, one smoothie, pancake stack with bacon & syrup plus two poached eggs on rather old buns with sauce twice. Nice place with attentive service.

My wife and I love Beanz and have been there loads with our children since we moved to Eastbourne, so I’m really sad to report this. I went in for breakfast with my four year old son and asked for beans on toast (what I thought, for a cafe, would be a pretty simple order) and was told that I could only have one of 2 kids ‘set’ meals - and so I would be paying the same price if I wanted just beans on toast. I said it was ridiculous (which, come on, it is) and then I got aggressively challenged by another staff member for being rude! It is not rude! He then had a real rant at me saying stuff like ‘just because you can’t get what you want’. Now I am not a fan of what this implied - as anyone who has their own children will know, food is a negotiation! This left us feeling very rubbish and ruined what was meant to be a lovely time between me and my little boy - who is four and does have simple tastes. I don’t feel like returning and think this inflexibility is - as I said originally, a bit ridiculous.

This place is definitely not for kids. My friend and I wanted to go for breakfast here with her 1 year old son as we had heard the food was lovely. It was a such a nice day so we asked if we could sit outside and for a high chair for her one-year-old son. They told us this wasn't possible as it would be a fire hazard. We asked how that could be.. and if they could rearrange the chairs or take one inside that could be replaced by a high chair. The young lady then asked what I can only assume to be a manager/supervisor who gave us a completely different reason as to why kids were not allowed to sit outside, they have a problem with ants nests in the garden and children will drop food on the floor. Needless to say we took our business elsewhere.

This place is definitely not for kids. My friend and I wanted to go for breakfast here with her 1 year old son as we had heard the food was lovely. It was a such a nice day so we asked if we could sit outside and for a high chair for her one-year-old son. They told us this wasn't possible as it would be a fire hazard. We asked how that could be.. and if the could rearrange the chairs or take one inside that could be replaced by a high chair. The young lady then asked what I can only assume to be a manager/supervisor who gave us a completely different reason as to why kids were not allowed to sit outside, they have a problem with ants nests in the garden and children will drop food on the floor. Needless to say we took our business elsewhere.

The food is good but the service is inconsistent. You are asked to order at the front. Cutlery and some condiments are on the table but others you have to ask. You see three young waitresses loitering and when you ask for some tap water you're told to go fetch it yourself. The food is on the expensive side, even as a Londoner, so you'd think they can help. Was not given receipt or asked if we want one. They do not offer substitutions eg cannot change meat from veg sausages. No accessible toilet.

The veggie breakfast is absolutely amazing. The portion is very large, would be nice to have an option to have a small version. The music and atmosphere is great. The garden is lush. However, the price for breakfast is too high, it is now 16.50 which is just far too much for breakfast. Surprised to see comments about the manager as I've never experienced anything like that and I've been coming here regularly for many years.

Again I am amazed by the quality of cafes and restaurants in Eastbourne. We ordered 4 different meals and 4 different drinks and all were very good. The decoration and atmosphere just added to the positive experience. Happy days☀️☀️☀️

Beanzz js a very friendly little place with excellent-tasting food and good service

Beanzzz used to be a great place for food but sadly the service has gone downhill and the prices are extortionate that it ruins the experience. Service is met without a smile and any friendliness. Male owner is rude and grumpy. Once stared at us the whole time we were eating. Food has gone up extremely in price and I'm not sure how it's justified. £5.20 for a milkshake is daylight robbery. They have reduced the seating in there so there's not many places to sit. They moan on social media about customers not being happy about wait time and how they're spoken to, but with the poor service you're receiving and the high price you're paying, I'm not surprised. They've taken a step back from social media, which is a good thing, as it's putting people off visiting with how negative they always are.

Beanzz is a nice cafe in the town centre with a small but very clean garden and a nice touch is the work free concept where laptops and iPads are not allowed, promoting a more social and friendly environment.

Unfriendly, look down their nose at you. Food great. Not coming back though. Treated like something walked in on your shoes.

Have been here a couple of times, yep, it's hip and trendy or whatever but was not impressed this morning at all!! Sat on a sofa as that was the only space left, fair enough, with a very small plank for a table. Once a table became free we decided to move, waitress not happy at all but I said twice about medical condition (2 wk post surgery for hip replacement) and was eventually moved after turning down a tray on our laps!!! (What the...)!! Paid £35 for 2 breakfasts and 2 cappuccino's, yes high end prices you'd think service would show this but nope. The boss man who stands idly at the front door for no reason refused to let me add bacon or similar to my plate without standing in the queue again which was hanging out the door!! When ordering I wasn't asked what kind of eggs benedict I wanted, just put it through and I hadn't realised! £35 for breakfast and I had to queue again!! No chance and no way am I returning!! It seems a fair few people have said this too!

Popped in for a coffee and sat in the garden to enjoy the sunshine. Witnessed what I can only assume as the owner speaking to a group of women in a despicable way. Totally unnecessary.

Looks lovely, I went with my daughter's whose autistic and draws on a tablet and I was planning to do some work, the owner is the equivalent of the IT police, no laptops or tablets but you can sit on your phone. There are passive aggressive signs everywhere and we were even told to put said tablet and laptop away by a bearded man who offers no explanation as to why just pointed at the many passive aggressive signs. If I hadn't been meeting someone for work I'd of cancelled our order and left. The staff all seemed unhappy or grumpy. If you want an ok lunch then pop in but if your meeting anyone for work or to do work don't bother, the IT police will be on .

My partner and I regularly go to beanz for breakfast or coffee. The food is delicious with many options and alternatives for vegetarians (haven't personally tried any vegan stuff) there is also a wide range of cheeky cakes to try! The service is always fantastic, the whole team works really hard to make sure you have the best experience. The food never fails, service is fast and the vibe is always chill (even when it's busy in there).. It's a work-free/laptop free zone which I love. There's always some background music to match the vibe and it's definitely once of the best places in Eastbourne! P.s There's a beautiful garden out back, don't miss that either!

Very disappointed visited with friends, purchased lunch and after plates were cleared, we needed to move tables as the chairs were uncomfortable and hindered a medical condition, so when a comfy sofa became free we swopped. However we were soon told to sit back where we were and not allowed to move seats. We tried to explain it was due to a medical condition but was met with rudeness. Very disappointing service, do not recommend.

Absolutely disgusting service by owner. Rude, aggressive, intimidating. Called us liars. Was so rude to us as we after we paid for food and ate it as we wanted to move tables to the sofas and order more drinks and cake. He stated we had to sit at our original table and could not move. Then said you work here for 2 weeks and see how annoying it is when people move. He then said if we didn’t move back to our original table then we would have to leave. Will not be returning. He obviously hates women abandoning likes to intimidate them. Completely unnecessary behaviour. Then man is unhinged

Very disappointed visited with friends, purchased lunch and after plates were cleared, we needed to move tables as the chairs were uncomfortable and hindered a medical condition, so when a comfy sofa became free we swopped. However we were soon told to sit back where we were and we were not allowed to move seats. We tried to explain it was due to a medical condition but was met with rudeness. Very disappointing service, do not recommend.

Awful service from the manager / owner. He was so aggressive & intimidating. Completely unnecessary. We moved tables and wanted to order cake and drinks but he refused as stated we had to sit on our original table, even though we had paid and eaten our lunch. When we asked him why it mattered he replied “you work here for 2 weeks and you’ll see how annoying it is when people move around all the time”. It makes no logical sense. He also called me a liar when I said I wasn’t told at the till that you can’t switch tables. I asked if he had cctv to review he said yes but doesn’t record audio. Not sure why he thinks I would lie about not being told l, he didn’t even serve me. If I knew from the beginning they had all these stipulations we would have had lunch else where!

Great cafe in Eastbourne, with good portion sizes and creative menu choices that you wouldn't get at other regular brunch places, and have heard great things from friends about their vegetarian and vegan options

Fabulous Food & Fabulous Staff. Excellent 💯 Love ❤️ it. Great Vibe particularly as its a laptop/phone free restaurant so you can just enjoy chatting and relaxing xx

TL:DR; use to be great food at an excellent price. Now good food at a very expensive price. 4 years after original review, I need to lower my rating. Revised menu with less items but much higher prices, more than any other cafe in the area. Food that should now be better quality, due to revision and price, is just good, no longer great. Staff are good people and the atmosphere is nice as they play good music but the setting and food, for the price you pay, makes it very difficult for it to be worth the money. Use to go alot and recommend to all, now will probably swerve and venture to a similar establishment that isn't charging lots more and providing less. *old review* Delicious food and great coffee

This is a lovely place to meet friends, the food is really good and I love the atmosphere.

Popped in for breakfast, swift friendly service. Great value for money and the best breakfast in Eastbourne!

Great Breakfast place. I have been there many times & the quality is great. Good atmosphare, playing older music & welcomes anyone. The smoothies taste great. A little bit expensive in my eyes.

I ordered the smashed avocado and the eggy toast, with a cortado and americano. The avocado in both dishes had a good texture. The bread was also ok. That’s really the best I can say about both dishes. The failure of both was that they were so poorly seasoned and garnished. The sun dried tomatoes were not tasty and the chilli didn’t bring up the avocado. A balsamic would have been better? Something to add some more interest to the avocado would have been a better choice. I guess the thrust of my review is that the dishes did not taste like restaurant level food (but were priced as such). It shouldn’t take much to fix - just some more thought and care in preparation.

The friendly service starts off the experience, followed by the amazing food at reasonable prices. Looking around, you can see that everyone seems very impressed with the food presentation and the size of the portions. They also have a large assortment of amazing cakes, and its worth a visit just for that. Well done, Beanzz. I've been 3 times now this month.

Having moved to Eastbourne very recently I popped into Beanzz with my GF for coffee and breakfast in March and sat in the beautiful garden. The size portion was amazing value and the avocado & sun-dried tomato’s on sourdough was delicious, so good I went back at the weekend and took my friend and had it again. Will be back again very soon, this time for the stunning cakes.

Food was excellent, the garden is lovely too. They clearly have a system in place to ensure things run smoothly, drinks and food were served quickly and staff were friendly enough. Great brownies, blondies, cakes.

The only place I’ll go in Eastbourne for a brew and a cake. Karl, Bianca & all of the staff are so welcoming, always say hello and always know what I’m having. A great experience every time. Would recommend to everyone.

Really good quality food and reasonable cost. Can be busy and crammed but well worth it.

Fabulous to find somewhere which opens at 7:30am. Great coffee..... and no extra charge for oat milk. WHAT a selection of cakes.....

I won’t even rate this place below 5; actually, they deserve more than 5! Excellent service, food and beverages! Our go-to place in Eastbourne since 2021.

Amazing food, great service, and it's just a nice place to be.

Amazing breakfasts and very generous portions. The courtyard garden at the back is a lovely sunny spot and is very attractively set out. The staff are friendly and efficient and the atmosphere is busy and happy. Even though they were extremely busy, seating is highly organised and the service was quick. Would highly recommend this lovely Eastbourne cafe.

First visit. Loved the interior. Had cake and coffee both very good. Will definitely be back.

Enjoyed a very filling and tasty breakfast here this morning, with our 10 month old puppy, and made to feel very welcome. I had the asparagus and wild mushrooms on toast with cream cheese and some extra bacon and hash browns and hubby had the full cooked breakfast. Place has a great vibe, and has its regulars too. Would definitely be back if we lived closer!

Big breakfasts, amazing cakes and a great atmosphere

Rude staff, wish I’d gone to Doc as I’d planned to.

visited a few times before, was always one of my favourite places to go when in eastbourne food is always good with great coffee. However i returned around mother’s day with my mum and had the manager make us feel like we were bothering him. I work in the catering industry full time and really do sympathise with beanz employees and managers due to how busy it gets, but this day wasn’t too busy and considering i only asked a couple of questions politely i didn’t see a reason for the blunt answers. As someone who often overthinks it really ruined my experience and i won’t be returning. Ive seen a lot of reviews about Carl on here and thought i should say that i’m not trying to offend him, i do understand some people are just not naturally smiley, but i believe this incident was just plain rude. Ive just come on here to share my experience with others. Although i won’t be returning to beanz i do urge those who like a good breakfast or brunch to give it a go!

love the food, great quality and big portions!!! also has a really nice interior, colourful with nice seating. My only complaint would be the prices are quite high - would definitely come here more often if it was more affordable but still one of my favourite places in eastbourne :))

Come here often. Food is the best, just wish I had a bigger stomach so I could order more haha. Service is great, everyone is very friendly. The decoration is really nice too and I like the different colours and cool figures out on display. Honestly nothing bad to say about this cafe, 10/10

Love this place! The brunch menu is delicious, quality ingredients and generous portions. The wild mushrooms and asparagus on toast is amazing, and the full English if you're feeling particularly hungry. Staff are great, and there's always a queue at weekends which is a sign it's good!

I stopped to get a quick cappuccino on my journey to leave Eastbourne. Rude service. I went in, immediately a person said "Stop here behind the hand on a stick, are you eating in?" I said "No takeaway." They had no large, just one size. I paid and stepped back from counter to wait. The owner said "Go outside," I said "Sorry but I'm waiting for my coffee. I may need sugar." She said "Yes, wait outside." I have never been told to leave a shop to wait for a coffee. It made me angry. After a ten minute wait, someone came out with 2 coffees. They were cold and so was I. Couldn't be bothered to argue - it just ruined my morning 😕

Bacon, Brie and Cranberry sandwich is amazing. The deserts they have here are fresh tasting and the variety of choice is incredible!

Used to enjoy coming here, but unfortunately the food and service just keep getting worse. Wait times are unnecessarily long, especially given the quality of the food. Some members of staff are absolutely lovely, while some come across as rather stand-offish. Really disappointed, will have to find a new café for our weekends.

Friendly service and quick to be seated on a busy Saturday. The food was beautifully presented and tasted as good as it looked. Lovely to see a coffee shop with such a lively atmosphere with a 100 tolerance approach to laptops that ensured while tables were all full they were alll being utilised by customers appreciating great food. Highly recommend

As always, Beanz delivers an excellent breakfast 👌

In 2017 I gave 5 stars. However, this place is no longer my favourite since their move up the road. I miss their chilled out basement and have been elsewhere since when out for tea and cake. I used to love going here all the time with friends or on my own with my book/journal/study etc. Not the same now. Went back for the first time today. Chai latte was lukewarm and vibe wasn't as good. Such a sad loss

Unfriendly staff and matcha latte horrendously sweet

I was a regular client of this place and found it satisfactory overall. The set up is nice and the kitchen is good but the coffee could be better. However, I had an issue with customer service, especially with Carl, the manager (and I think the owner too). On a particular day in November, I returned to the place after being too busy before. When I came back, there were several tables available, but Carl insisted on seating me in the same inconvenient place as before, which I rejected. I left feeling upset, as he was unwilling to accommodate my simple request (not the first time either). I came back after a few minutes, hoping to get an explanation from Carl as to why he always expects me, as a single person, to be seated in places which I find uncomfortable when there are plenty of choices available. I told him calmly that I knew he didn't like me and that I didn't like him either due to the vibes I got from him but I wasn't ranting or making a scene; regardless I just wanted to tell him, that I felt indeed discriminated whenever he directs me to the same sort of seats. He ended up saying: “if you don't like me just go somewhere else” and I said: “of course I don't like you… why should I? You always seem in a hurry to get rid of me, always asking me too eagerly “take away?” when is obvious I'm approaching the seating area and when you know quite well that I never actually do that, so no, I really I don't, you never nice to me and in fact you are always a jerk (or a..hole) and left (no shouting). After a few months, I wasn't in any hurry to go back, but my friend wanted to try it and I was curious because I actually thought he might had changed for the better! I did mention the incident to her but honestly I didn't think it had resulted in me being banned. However, we were denied entry on the grounds of my “abusive behaviour” despite my friend showing clear signs of mobility issues due to her disability. Again I think that alone is a complete lack of any professional judgement. Now after reading the rather inaccurate and biased response to my friend’s review by Beanzz “spokesperson” I feel compelled to write about my experience. I realised that I should have known better, especially in a place where when one speaks out about anything due bad customer service the only answer is “sorry about that” without any attempt to do better. If you are willing to put up with an attitude that takes customers for granted please call into this place but keep in mind there are plenty of good choices nearby that genuinely will value you regardless of the size of your party or your seat preferences.

I had never been before, but a friend suggested we go. I walked in and the owner said, 'No, she (my friend) is banned. She knows why.' I was shocked. I hasten to add, I am disabled, I use crutches, and am unable to walk far. We had got out of a taxi outside. But, he sent us away. My friend explained she had always found him quite rude and abrupt, and that she had questioned him the last time she was there. He obviously did not like a woman questioning him. I will not be returning

I had never been before, but a friend suggested we go. I walked in and the owner said, 'No, she (my friend) is banned. She knows why.' I was shocked. I hasten to add, I am disabled, I use crutches, and am unable to walk far. We had got out of a taxi outside. But, he sent us away. My friend explained she had always found him quite rude and abrupt, and that she had questioned him the last time she was there. He obviously did not like a woman questioning him. I will not be returning

Popped in for a bite to eat as I liked the lampshades and was comforted by how busy the establishment was. Nicely decorated and well appointed, we grabbed a table and checked out the menu, full English £14.20 for me and a veggie breakfast for my wife at £14.20, with a couple of lattes at £7+ The veggie option has Avocado, my wife's not a fan so that was removed. The full English comes with black pudding and sausages, I dont like either and requested them to not be served, I did however ask for a bacon as a replacement, and was told in a sharp manner "I WILL be charging you for the bacon, so do you still want it?" Now at £3.00 for an extra slice this full English is coming in at £17.20 without a drink. It had better be good. Prices Additional Sausage £3.20 Additional Bacon £3.00 Additional Black pudding £2.80 Additional Avocado £3.90 We removed £9.90 according to their retail prices. Having the audacity to charge a customer another £3 with a straight face is beyond me. That's my first gripe The food is not all that, served in what looks like a dog food bowl. I STRONGLY suspect the majority of which had been microwaved. Poached eggs are a dead giveaway as were the mushrooms. Precooked bacon then zapped too. The bread was very good though so they definitely have a toaster. My wife left her veggie sausages, she actually removed the partially chewed substance with a tissue, not something I can ever recall her doing in 30 years of marriage. The staff were friendly enough, although I get the impression that they'd rather you ate and left ASAP. They have strict rules in this place with regards to devices and hey I'm not complaining, I think to many people hug a coffee, taking up tables whilst working away from the office. It must really hurt turning customers away. But in this day and age its a brave policy non the less. I think the staff could do with retaining to talk directly to their team leaders, rather than shouting their toilet needs across the dining floor! I should have read the other reviews before entering :( much nicer establishments within walking distance.

One of the best cafés in Eastbourne. Fish finger bap is delicious and the cakes are amazing

Used to be our go to breakfast place every weekend, always great food, good cake and welcoming staff, we feel has since gone downhill a bit lately, the last breakfast we ordered, came out super quick and none of it tasted like it was cooked fresh, the sausage had a weird taste like it was boiled? I could be wrong, We fully understand that the place gets busy and the staff on the floor are always really friendly but we felt the man on our last visit, that I assume is the owner, stood right next to us while we were eating, kept staring at us like he was waiting for us to hurry up and eat to get the table back, Not sure what his role was being on the floor, it seemed like he was keeping an eye on the staff or something, We didn't like the atmosphere or the food this time, shame

We love this café. All the foods we've tried have been delicious. The place is lively and is a phone/laptop/tablet free zone which makes a refreshing change. They also make the best milkshake ever. We eat the veggie breakfast and it's our favourite from anywhere. The cakes are to die for too. Garden out back in the summer is an unexpected bonus.

Great coffee shop for meeting up with friends. They do not accommodate multiple young children or double prams very well and I therefore wouldn't recommend for this basis. Front of house staff suggested that I left my double pram outside on the street, where it was at risk of being stolen. Disappointed!

1st time I've been. I was impressed with the service. Lovely music

I had the full monty breakfast. It was delicious! Unfortunately they don't do a small breakfast option so I ended up leaving half! Beans flooded my plate which wasnt for me, maybe that's why it's called Beanz! £14ish for the food.

Birthday bash for 7 brilliant great choice nice atmosphere

We took our seats and waited to be served. 10 minutes later we were still waiting. Noone approached us so we got up and left, passing by 2 staff members standing talking!!

It's a pretty cool new place, specialising in breakfast/brunch meals, the food is excellent, the staff are friendly and efficient, it was a little confusing where to queue when ordering, but no complaints, all was good.

Amazing food. Amazing service. My first time visiting and I cannot wait to go again!

Use this cafe many times but no more. Food is good and staff are polite and smiley, however on this visit I overheard the owner speaking very rudely to his staff. Shocked by this and certainly won’t be supporting the establishment again.

Been coming here for a couple of years, I love this place so much. The halloumi burger never disappoints, the desserts are insane, and the atmosphere is so cute and chill. I wish there were cafes like this where I live!!

Food was tasty, but the guy on the door was miserable and made me feel like an idiot for wanting to eat there... The atmosphere was pretty noisy, with very limited seating options, it's always overcrowded.

Dec 23 Sadly have had to amend my previous review in the light of subsequent experiences. The owner (male) has frankly made us feel patronised, a nuisance and unwelcome. He really should not be front of house regardless of the justifications for his "naturally scowling countenance" outlined by his co-owner on another major review site. If you are working in a service industry granted there will be days when it can feel a challenge, and if one's own countenance in repose is naturally unsmiling then somehow you need to slap one on and then engage with your customers. It's a shame because the staff in general are lovely and the food great. But we stopped patronising Beanz on the back of the owner's "unfortunate manner" Pre Jan23 review Great food, and lovely vibe. Rigid about kitchen closing at 2.50 even for regular customers, we arrived at 2.50 and staff member who showed us to table said to us to order at the counter but didn't think to say food orders finishing now. 4 mins later we were too late. Left with a bit of a bruise ....

I stepped into Beanzz this afternoon at 15:40 - clutching my phone, iPad and car keys - following an investigative walk past a couple of properties for sale in the immediate area. Fully aware of the imminent closing time of 16:00, my intention was to enjoy a cup of coffee, a slice of cake, and to look at the properties’ details on the Rightmove App, before heading home. After clarifying that it was coffee and cake I wanted, rather than the more substantial kitchen offerings, I was told by a staff member that I would not be allowed to use my 9.7” iPad. Naturally I asked why. The answer was that they did not want people working in the establishment using laptops or iPads. I let them know that I was not working and that I would be using the Rightmove app upon my iPad to look at a couple of properties I had just seen. Permission was still firmly refused. It became apparent however, that I would be allowed to view the very same Rightmove app upon my phone (a 6.8” Samsung Galaxy Ultra). For clarification, and with the remaining coffee-drinking, cake-quaffing, and property detail-viewing time now reduced to a meagre 17 minutes, I asked for confirmation that I would be allowed to view the Rightmove app on my phone, but I would not be allowed to view the very same app on my iPad. This was indeed confirmed. Firmly confirmed. Thinking I had travelled through a time warp into an episode of Fawlty Towers, Beadles About, or the ‘Jobsworth’ segment of That’s Life - I let it known that I had decided not to offer my custom. One of the issues with age-related degenerative eye conditions is that the smaller the text or image, the more difficult it is to see – and, of course, the reverse. So off I went to the delightful café just opposite on the corner. The title of this review may seem a little suggestive, but to many people, three inches truly does matter. A lot.

called in for a takeaway mint hot chocolate & cookie, guy couldn’t be bothered, no mint in hot chocolate (not hot) kinda pushed out the way by staff to get out the way !😳 & £8 for the privilege! so a cookie (which wasn’t nice) was more expensive than the drink?? really noisy in there, & so overpriced, plenty of cafes in the area, wouldn’t use again, waste of money, shame..

J'adore les brunchs au Beanzz...parole de français

Back again to Beanzz, this time an amazing breakfast for 4. All the food was well presented and everyone said theirs tasted great. Would definitely recommend!

Invited to go here to meet with colleagues who work at the nearby Town Hall. On opening my laptop an extremely rude waiter came - with the apparent intention of closing the lid on it himself - and proclaimed "no laptops", and pointed at an A4 highly text-written piece of paper on the wall, this written in English language and quite lengthy. There is nothing [to date] on the website or Facebook stating that the cafe is a laptop-free zone. Whilst this is admirable, and maybe even a selling point to some, the rudeness of the waiter was breath-taking, and resulted in my entire party leaving the cafe, very unlikely ever to return. Although anything the cafe, the owner or its staff can do is likely to win my custom, in order to keep others I would [1] Declare the cafe a laptop free zone proudly and boldly across all social media and web presence, [2] use emoji-style signage to declare the rule (a laptop in a red Cross perhaps?), and [3] make sure their staff are courteous at all times which evidently they are not. One bad apple...

Fantastic service, great atmosphere, the toasted ham and smoked cheese toastie was great,Dad had scrambled eggs and salmon and loved it. Brilliant place!

Just a good time with good food hood coffee

Six of us looking forward to a trip to Beanz after being frequent customers for years. Asked the male employee at front of house (who turned out to be incredibly snarky, rude and obnoxious) to call us when a table became free for us. Informed we would have to stand outside and wait for 45 minutes, and that if we walked off from the front of the store we would be removed from the wait list. Absolutely terrible customer service from the staff. Avoid at all costs

Is good food friendly and I been many times in this place cos I don’t see the stuff on there phones and ignore the customers like most of the coffee shops in Eastbourne

Pop in on a recommendation and Wow just Wow fantastic food great coffee and the atmosphere was great definitely recommend and will definitely be going back

I have visited this establishment on multiple occasions as I always enjoy the food. However, the experience I have received every time I visit from the front of house manager is always aggressive, stressy and rude and you are hit with all their rules immediately. In addition the vibe is intended to be relaxed, but as a customer you always feel like you are rushed to give up your table! We have approached him about his attitude and customer service style and he has talked us down and belittled us and then told us to leave if we don’t like it, which we did. It is a real shame. We previously messaged the restaurant when he behaved like it before and received no reply, but gave it the benefit of the doubt as we liked the food, only for the behaviour to be repeated. Whilst waiting outside another couple arrived and were treated the same way. They gave up and said they don’t need the attitude and rules.

Went for brunch as so many friends had recommended it. We were not disappointed! Great food and coffee, really friendly staff, nice vibe and atmosphere. Will certainly go back as such a varied menu to try more things! Only negative would be the music was a little too loud which was a little off putting.

Absolutely love Beanzz, I enjoy visiting there every morning for my coffee and a chat. I can not believe I’m reading reviews about how rude the staff are, 9 times out of 10 if someone is rude to you it’s because you are being rude to them! So maybe you should take a long hard look at yourself before you write your poor me posts!

Fantastic café on all counts, exceptional food, service, and ambiance. Never disappoints with their breakfast/brunches, generous portions made with high quality ingredients. Staff are always upbeat and the music is exactly right for creating a great atmosphere. If only it stayed open later in the day! We came a bit late for hot food and so we ordered cakes and teas instead, the staff gave us some free dairy milk chocolate bars! So kind 🍫😍

I often go to Beanzz with friends as the food and coffee is good, but I increasingly have mixed feelings about the place. The positives: - the food is consistently good, - the portions are immense (eat breakfast at Beanzz and you definitely do not need any lunch, possibly not even dinner!) - they serve a decent cup of coffee (which only a handful of places in Eastbourne seem able to do). - their garden is beautiful. - they have a variety of vegan options. The negatives: They have become victims of their own success: - Beanzz always seems to be busy (that’s a good thing), but that makes it REALLY noisy - it’s not a chilled-out chatty vibe, it’s so noisy that my throat was sore after I left this past weekend, from raising my voice such that my friends could hear me speak over the din. The high ceilings, hard floors, wooden tables & chairs, bounce the sound around terribly, and sadly the recent addition of a couple of sofas doesn’t seem to have helped. Maybe some rugs would absorb some sound. - On our last visit (a bright sunny autumn day) the garden was closed which is such a shame - If they had patio heaters, the garden would be a lovely place to sit all year around. Someone said the steps were too slippery (In which case brush away the leaves & paint them with non non-slip paint), but I suspect it is more that the kitchen cannot keep up with orders at busy times when both the cafe and garden are full. - Carl (one of the owners) comes across as extremely stressed-out when it is busy, and can be very abrupt and unwelcoming. Bianca, on the other hand, is always smiling and polite. On several occasions he has told us we would need to wait 30-45 minutes for a table, but has then seated us almost immediately (what is that all about?). My friend attempted to make polite conversation by asking him a question, to which he snapped “No” and turned away. You get the feeling that he doesn’t want you there, and that’s a shame, since the customers are what make the place successful, and at quieter times he really is a lot more congenial.

I visit Beanzz frequently. I enjoy the food and the serving staff are all great. I have had a number of interactions with the man who appears to be the manager all of which have been passive aggressive and negative on his part. Today after being ushered outside into the cold with a 9 month old baby, without complaint, we also ordered coffees whist waiting for a table. The manager came out without apology, please or thankyou exclaiming to my 76 year old mother that we could not place the chairs where we had. It was very awkward and the delivery and tone unnecessary. We did eat but on reflection I will not be visiting again, which is a real shame and entirely caused by the manager. I hope he improves for the sake of their business.