Beanzz Coffee & Kitchen in Eastbourne

I’ve been coming to Beanzz for probably 8 or 9 years. As a couple, as a family with small children, and as a large group. Yes, it’s frustrating that you have to all be there before you can be seated, But once you realise that the place is SO busy, for every wasted 15 minutes that people are taking up tables waiting for others to arrive, they’re losing bookings - and therefore losing money - you understand why this policy is in place. Yes, prices are a little higher than a local cafe, but the service is quick, attentive, accurate, and I’m happy to pay a little extra when it’s value for money. They pay their staff a living wage, and the quality of the food is always spot on. I have family who come and visit from up North, and Beanzz is always the place they want to come to. We’ve NEVER been disappointed here, which is more than I can say for every other place we’ve eaten in Eastbourne. Please don’t ever change, Beanzz. What you do works, even if some people can’t appreciate that ❤️

Nice food, good reputation, nice place . Central in Grove Road. What "amazed" me, though, happened around 1 year ago + or - I agreed to meet a friend there. I don't usually drink coffee there. When I arrived at Bean,z coffee shop, they asked me if I have made a reservation. Like in a restaurant. At first, I thought it was a joke. And then I thought.... Why would I make a reservertation? For a ☕️? In Eastbourne? When I can have a good ☕️ anywhere else in Eastbourne, Paris, Florence, Barcelona, Bexhill, Rye, Boston, Lagos, Belgium, Argentina,Argelia, Malta, Greece,......Australia, Chicago, ...... And I didn't/don't have to cue. Overall. Why don't you go and try? We all have different tastes and should respect each other. My opinion T

Just popped in for coffee which was lovely

I was really shocked to read these reviews as I have been to Beanzz maybe 3-4 times over the last 6 months and have had really positive experiences each time. I have been with friends and family and always found the food to be lovely. I do agree that sometimes things are a bit overpriced and the coffee can sometimes be a bit bland but apart from that, the staff have always been very friendly and the food always top quality!

Enjoyable experience, which could still be improved,in my opinion. Had the Mega Breakfast 🍳 Very tasty, cooked to order and very filling 😋,nice ingredients Could do with Bigger Plates to make it easier to eat the different items of the Breakfast, without them all being on top of each other :0( Side plate 🍽️ for toast, would be helpful :0) Poached egg 🥚 for the price paid,was slightly underwhelming,very small and not very runny, in my opinion:0( For the price paid for this breakfast only, £15 + some more pennies? You would expect table service for ordering of your food and drinks, not having to queue up at the counter!!! Would have given some of this feedback to the staff, if anyone would have cleared the table, before we left, which was surprising, as we were there a while, after finishing our food, but plates remained on the table!!!

Best veggie breakfast I've ever had.

Nice environment, good drinks, friendly staffs. Cool place to relax or read a book. Plenty of sockets for laptop.

Wife and her friend walked in and sat down in two chairs . Were told they couldn’t sit there and that only high chairs were available . They couldn’t use the high seats due to physical limitations and were offered no other option despite other chairs being empty? They left.

Modern vibes somehow with their hip bookshop aesthetic. Fantastic service drinks and food. But more expensive than surrounding areas but fully worth it.

Really good vegan breakfast place

I'm very disappointed with the service, which is a shame because the coffee is lovely and the atmosphere. However I wanted to have a sandwich which had bacon in, and asked to swap the bacon to vegan bacon and got told by the girl "I can't swap the bacon as the vegan one is too expensive." Considering the vegan BLT and the chicken, bacon and avocado sandwich is the same price. I said "that's fine, I'll pay extra". She replied "we don't do substitutes in here" and then proceeded to continue trying to order me a normal sandwich with bacon in which I said "I cant have bacon." I told her I thought it was unaccomidating and bad service even with me offering to pay more. With that she shrugged her shoulders and couldn't care otherwise. I will now never come back which is ashame Considering it's always been my go to. It wasn't a hard ask and not unreasonable but she made me feel like I had asked her to move the earth for some bacon.

I intended to treat my daughter to breakfast despite knowing the extortionate prices. She had just got her first job After having a coffee sitting on a sofa we moved to a table. I checked that no one was stood waiting .I hadn’t sat down when the waitress told us we couldn’t sit there . We left immediately as I felt we were an inconvenience, with no offer of another table nor much of an apology if any. The “maître d'“witnessed what happened and said nothing as I was leaving I turned round and said I was unhappy and found the waitress rude. He defended her Beans the customer is always right !!

I met a local friend in the coffee shop for coffee and cake. The shop has such a nice vibe, the service was 2nd to none. Lovely tasting coffee would highly recommend.

I had an incredibly disappointing experience at Beanz. I arrived ahead of my group and asked for a table for four, but I wasn’t allowed to sit because the rest of my party hadn’t arrived. While I understand that some places have policies like this, the man at the front—presumably the owner—failed to explain it clearly. When I asked for clarification, I was treated rudely. My friends were just around the corner, and I only wanted to avoid losing the table, but instead of addressing me respectfully, he spoke about me in the third person to my boyfriend, saying I wouldn’t be served “with an attitude.” It’s clear this establishment operates on a one-in-one-out system and seems to prioritize squeezing in as many customers as possible over providing genuine hospitality. The focus on money over making guests feel welcome is obvious and off-putting. If you value good service and a warm atmosphere, I’d suggest avoiding this place.

Turned up for a breakfast for 3, only 2 arrived at first while 3rd parked. Couldn’t get a table as we weren’t all there, but while waiting for him someone walked past us to join their friend already at a table. So they could at least be consistent with that policy. Paid £15.90 for a full monty which was over priced and comes in medium sized bowl. For that price you’d expect a plate that could fit the meal on it. Can’t do substitutes so paying that much and not make one change was annoying as I can’t imagine many people want a black pudding. Only one main meat breakfast option so couldn’t get something smaller. Definitely won’t be coming back here with much better options around.

What an absolute gem ! Amazing cakes and biscuits for a special treat, a really lively and vibrant independent coffee shop with great coffee and atmosphere. Such a wonderful difference to the bland lifeless coffee shop chains in the high street. Love it !

Unfortunately we were not allowed to get a table because our friend was arriving 5 min late. No compromise no hospitality.

Went here with friends recently. Not our first visit but time to write a review. Not sure why people moan on here about the man front of house. We've always found him friendly and helpful. Yes he does ask whether you're eating or not but that's probably because if you want a drink only they may sit you at the breakfast bar type arrangement and leave tables for people eating. Also seen people whingeing about having to wait for a table. I don't think we've ever waited more than 15 minutes. If you walk in like an entitled toddler and expect to be seated immediately, you may be disappointed but if you walk in like an adult who goes to a popular place and expects a wait for a table, you'll be fine. Service is always friendly, again maybe you get what you give. Food prices have gone up, but it's gone up everywhere, and that's why we go as a treat rather than every week. Food is always good, the vegan breakfast is lovely. Dairy alternatives offered for hot drinks. Good menu choices for breakfast if you're an omnivore. In short, easily the best breakfast I've had in Eastbourne and further afield. London friends also think the same.

Terrible experience. 26/11/2024 My friend and I popped into the cafe for a takeaway dessert and smoothie. The waitress took our orders and payment and said to wait outside. This is okay not a problem however the lady said it in a very rude tone and unfortunately this is not the first instance that this has happened. We can let it go once or twice but not ALL THE TIME. Also, my friend tried to tap her card on the clover machine and the payment didn't go through (which happens sometimes) and the lady gave her the side eye. Excuse me?! Please tell your staff to be kinder to your customers.

awful service, seems like they resent you being there

Excellent services, easy going atmosphere, good food, few vegan dishes.

The service was friendly. Cafe is small, and you are unable to book in advance, or use a laptop/ tablet so we get the impression it's for a quick turnover. Saying that we didn't feel too rushed. The food we each had was enjoyed, but note no substitutions are allowed. There was an amazing display of cakes, cookies, and brownies, which I dragged myself reluctantantly away from. Free tap water you can help yourself to. It is very loud, and the only seats available were on stools along a bench facing the wall. We did ask if another seating area became available could we move due to severe hearing impairment, but were told they wouldn't be able to move us. This sadly didn't allow us to catch up as hoped.

Came for breakfast at Beanzz after popping in for a coffee a couple of months ago. We weren’t disappointed. Everything was great, from the service to the food. Big portions that kept us full for the rest of the day. We will definitely return 👍🏻

Great little place, this. Top-notch fried breakfast for me, and my mate had a posh thing that she said was also delicious. Fantastic cappuccino. Quick and friendly service. Hilarious bean count on menu!!! (Actual beans provided far exceeded estimate!)

Great place to eat, the food is fabulous. Loads of choice to eat and drink A great place to chat with friends. A wonderful choice of cakes to eat with hot or cold drink or take home. Another good thing is - This is not a work environment- so no laptops and tablets. Just got old fashion talk.

As ever, a lovely lunch with good coffee.

We love visiting this place! Friendly staff and great atmosphere! Food is lovely with decent portion sizes, same can be said for the drinks. They don’t charge extra for alternative milks which is an absolute win! Their cakes are insane to look at and even better to taste! The garden out the back is so nice aswell, they’ve obviously put a lot of effort into making it look and feel amazing, very tranquil space! This cafe is great for kids as well, and has a disabled toilet, as well as some nice spaces to sit out the front!

A café with nice decor and good vibes. Tasty sandwiches. Coffee is just alright though.

Amazing Full English breakfast (which is served here till 3 o'clock, midday). Great sandwiches and coffee. Very busy place - can be cramped or have to wait for the table, but it's worth it. Desserts will make you consider a jog next morning.

Amazing atmosphere, everyone friendly and helpful. Food fantastic, if I have the full English breakfast I am stuffed for the day.

Note, I went here about a year ago so the ownership may have changed.To preview this lengthy review, I'll say that our experience consisted of being yelled at by the owner due a miscommunication of our order. We requested changes due to a food allergy, but received an order that would have caused a severe allergic reaction (i.e the wrong order). Mistakes happen and we calmly asked for a new order. However, we were forced to pay for this order and an replacement order we received. We opted to do so, since we spent 30-1 hour waiting to be seated, due to it being an extremely busy at the time. While paying for both orders was unfortunate, our rating is based on our treatment by the owner, who yelled at us for several minutes due to the mistake the kitchen made. It was shocking, and I've never been treated so poorly in an establishment. Context: Went during the afternoon and it was extremely busy. You order at front and we had to scream our order to be heard due to how many people were there. The owner, I believe took the order and repeated it to us, but it was so loud there was bound to be a miscommunication and there was.. We ordered a bendict with some modifications, due to an allergy and after waiting a bit at our table we received the wrong order. We asked for a replacement.The waitress was polite, understanding it was loud and miscommunication was possible. She took the food back to see if the kitchen could redo it. However, the owner came back to us,clearly frustrated angry and accused us of not telling her of the changes, so convincingly we even considered it, and then told us that the kitchen spent so much time preparing the order (One benedict) that we would need to pay for a new one. She looked us in the face and repeated several times "didnt I repeat your order twice?". We hadn't even asked for a discount or anything, only for us to potentially not die from a food allergy and make the change. It was embarrassing and humiliating be berated for a miscommunication. Honestly, I wanted this long to post the review out of shock of the experience.

This is a beautiful (ALWAYS BUSY) cafe hidden in the middle of the road. It offers a beautiful sanctuary to retreat from the busy life to meet with family and loved ones so you can catch up, have breakfast and enjoy the warm interior and then stunning selections of foods and snacks. Their coffee is delicious and it comes in a MASSIVE mug, liquid love in a cup for sure. They have a beautiful outdoor seating area if the weather decides to allow some warmth and sunshine it is a great area to socialise int be outdoors. Highly recommend :)

We regularly go to Beanzz as a couple. Fabulous food, staff and atmosphere. Absolutely 💯 love it and 💯 recommend. 💕

I went to the cafe based on the ratings. The breakfast was very bad.

Always like coming here as food is tasty plus nice atmosphere, also learnt there was an outside terrace this time which was very relaxing. Was a bit taken back by the cost of an ice latte (£4.90), particularly when you have to order yourself.

Very nice place for brunch. Loved the eggs royale and the waffles, although be careful with maple, as the waffles are sweet enough themselves 😁

Awesome food and location, great bakery, but the guy who runs it and hosts is so rude at the front. Doesn't look at you or listen to you, and it completely ruins going. Went this morning, he was so rude, so we went down the road to Nelson's instead!

I absolutely love the atmosphere here and the cake and hot drink available are utterly fantastic.

Surly till service , an over reliance on buzzwords and trendy cliches , chipped cups and sky high prices all contributed to an unenjoyable experience. Dry unbuttered bacon and sausage sandwiches and fatty dry bacon add to the mix. Counter staff need to relax and not act like they are doing you a huge favour by being there . The prices should be reflected in the quality and service but we found that not to be the case.

Lovely September day. Our friends had suggested meeting here because the cafe has a rear garden. When we arrived we were disappointed to find the garden closed. Manager said, ‘We close at 4pm.’ When we pointed out that it was only 3pm he said, ‘well you should have got here earlier’. 🥴 Odd way to run a business 😆 Never did get to try their nice looking cakes or sit in their sunny garden.

When trying to make conversation with the person behind the till she seemed to question me over everything I said to her. Food not up to standard, rude staff, long waiting times and excessively expensive over priced poncey food. The owners are rude and in my opinion odd.

It was like being at home comfort with out the guilt ..... absolutely delicious 😋 And the cherry cola lose tea was perfect !

Chilled friendly atmosphere. Good food with great portion!

Beware! Second visit and still the same. Aggressive man who questions why you are visiting. Rules as follows When sat down do not move tables Are you having a meeting as your not aloud Are you eating or just drinking Ordered, mug was chipped - decided not to say anything as I was with work colleagues And the bouncer at the door had already ruffled my feathers! Not sure he likes women? Anyway thanks for the free biscoff slice delivered to the table by mistake.

Fab cafe with amaaaazimg cakes n muffins

Really lovely little café in Eastbourne. Love the no laptops and tablets policy. Felt there was a cosy and family-friendly atmosphere because of it. Delicious food as well. Would love to come back the next time I'm in Eastbourne.

We had the Eggs Royale and maple syrup pancakes – the food was amazing! Don’t miss the lovely outdoor garden if the weather allows!

Food was nice and big portions but very expensive. Only one full English option and you can't switch anything out.

£55.60 for two lattes, one smoothie, pancake stack with bacon & syrup plus two poached eggs on rather old buns with sauce twice. Nice place with attentive service.

My wife and I love Beanz and have been there loads with our children since we moved to Eastbourne, so I’m really sad to report this. I went in for breakfast with my four year old son and asked for beans on toast (what I thought, for a cafe, would be a pretty simple order) and was told that I could only have one of 2 kids ‘set’ meals - and so I would be paying the same price if I wanted just beans on toast. I said it was ridiculous (which, come on, it is) and then I got aggressively challenged by another staff member for being rude! It is not rude! He then had a real rant at me saying stuff like ‘just because you can’t get what you want’. Now I am not a fan of what this implied - as anyone who has their own children will know, food is a negotiation! This left us feeling very rubbish and ruined what was meant to be a lovely time between me and my little boy - who is four and does have simple tastes. I don’t feel like returning and think this inflexibility is - as I said originally, a bit ridiculous.

This place is definitely not for kids. My friend and I wanted to go for breakfast here with her 1 year old son as we had heard the food was lovely. It was a such a nice day so we asked if we could sit outside and for a high chair for her one-year-old son. They told us this wasn't possible as it would be a fire hazard. We asked how that could be.. and if they could rearrange the chairs or take one inside that could be replaced by a high chair. The young lady then asked what I can only assume to be a manager/supervisor who gave us a completely different reason as to why kids were not allowed to sit outside, they have a problem with ants nests in the garden and children will drop food on the floor. Needless to say we took our business elsewhere.

This place is definitely not for kids. My friend and I wanted to go for breakfast here with her 1 year old son as we had heard the food was lovely. It was a such a nice day so we asked if we could sit outside and for a high chair for her one-year-old son. They told us this wasn't possible as it would be a fire hazard. We asked how that could be.. and if the could rearrange the chairs or take one inside that could be replaced by a high chair. The young lady then asked what I can only assume to be a manager/supervisor who gave us a completely different reason as to why kids were not allowed to sit outside, they have a problem with ants nests in the garden and children will drop food on the floor. Needless to say we took our business elsewhere.

The food is good but the service is inconsistent. You are asked to order at the front. Cutlery and some condiments are on the table but others you have to ask. You see three young waitresses loitering and when you ask for some tap water you're told to go fetch it yourself. The food is on the expensive side, even as a Londoner, so you'd think they can help. Was not given receipt or asked if we want one. They do not offer substitutions eg cannot change meat from veg sausages. No accessible toilet.

Again I am amazed by the quality of cafes and restaurants in Eastbourne. We ordered 4 different meals and 4 different drinks and all were very good. The decoration and atmosphere just added to the positive experience. Happy days☀️☀️☀️

The veggie breakfast is absolutely amazing. The portion is very large, would be nice to have an option to have a small version. The music and atmosphere is great. The garden is lush. However, the price for breakfast is too high, it is now 16.50 which is just far too much for breakfast. Surprised to see comments about the manager as I've never experienced anything like that and I've been coming here regularly for many years.

Beanzzz used to be a great place for food but sadly the service has gone downhill and the prices are extortionate that it ruins the experience. Service is met without a smile and any friendliness. Male owner is rude and grumpy. Once stared at us the whole time we were eating. Food has gone up extremely in price and I'm not sure how it's justified. £5.20 for a milkshake is daylight robbery. They have reduced the seating in there so there's not many places to sit. They moan on social media about customers not being happy about wait time and how they're spoken to, but with the poor service you're receiving and the high price you're paying, I'm not surprised. They've taken a step back from social media, which is a good thing, as it's putting people off visiting with how negative they always are.

Beanzz js a very friendly little place with excellent-tasting food and good service

Beanzz is a nice cafe in the town centre with a small but very clean garden and a nice touch is the work free concept where laptops and iPads are not allowed, promoting a more social and friendly environment.

Unfriendly, look down their nose at you. Food great. Not coming back though. Treated like something walked in on your shoes.

Have been here a couple of times, yep, it's hip and trendy or whatever but was not impressed this morning at all!! Sat on a sofa as that was the only space left, fair enough, with a very small plank for a table. Once a table became free we decided to move, waitress not happy at all but I said twice about medical condition (2 wk post surgery for hip replacement) and was eventually moved after turning down a tray on our laps!!! (What the...)!! Paid £35 for 2 breakfasts and 2 cappuccino's, yes high end prices you'd think service would show this but nope. The boss man who stands idly at the front door for no reason refused to let me add bacon or similar to my plate without standing in the queue again which was hanging out the door!! When ordering I wasn't asked what kind of eggs benedict I wanted, just put it through and I hadn't realised! £35 for breakfast and I had to queue again!! No chance and no way am I returning!! It seems a fair few people have said this too!

Popped in for a coffee and sat in the garden to enjoy the sunshine. Witnessed what I can only assume as the owner speaking to a group of women in a despicable way. Totally unnecessary.

Looks lovely, I went with my daughter's whose autistic and draws on a tablet and I was planning to do some work, the owner is the equivalent of the IT police, no laptops or tablets but you can sit on your phone. There are passive aggressive signs everywhere and we were even told to put said tablet and laptop away by a bearded man who offers no explanation as to why just pointed at the many passive aggressive signs. If I hadn't been meeting someone for work I'd of cancelled our order and left. The staff all seemed unhappy or grumpy. If you want an ok lunch then pop in but if your meeting anyone for work or to do work don't bother, the IT police will be on .

My partner and I regularly go to beanz for breakfast or coffee. The food is delicious with many options and alternatives for vegetarians (haven't personally tried any vegan stuff) there is also a wide range of cheeky cakes to try! The service is always fantastic, the whole team works really hard to make sure you have the best experience. The food never fails, service is fast and the vibe is always chill (even when it's busy in there).. It's a work-free/laptop free zone which I love. There's always some background music to match the vibe and it's definitely once of the best places in Eastbourne! P.s There's a beautiful garden out back, don't miss that either!

Very disappointed visited with friends, purchased lunch and after plates were cleared, we needed to move tables as the chairs were uncomfortable and hindered a medical condition, so when a comfy sofa became free we swopped. However we were soon told to sit back where we were and not allowed to move seats. We tried to explain it was due to a medical condition but was met with rudeness. Very disappointing service, do not recommend.

Absolutely disgusting service by owner. Rude, aggressive, intimidating. Called us liars. Was so rude to us as we after we paid for food and ate it as we wanted to move tables to the sofas and order more drinks and cake. He stated we had to sit at our original table and could not move. Then said you work here for 2 weeks and see how annoying it is when people move. He then said if we didn’t move back to our original table then we would have to leave. Will not be returning. He obviously hates women abandoning likes to intimidate them. Completely unnecessary behaviour. Then man is unhinged

Very disappointed visited with friends, purchased lunch and after plates were cleared, we needed to move tables as the chairs were uncomfortable and hindered a medical condition, so when a comfy sofa became free we swopped. However we were soon told to sit back where we were and we were not allowed to move seats. We tried to explain it was due to a medical condition but was met with rudeness. Very disappointing service, do not recommend.

Awful service from the manager / owner. He was so aggressive & intimidating. Completely unnecessary. We moved tables and wanted to order cake and drinks but he refused as stated we had to sit on our original table, even though we had paid and eaten our lunch. When we asked him why it mattered he replied “you work here for 2 weeks and you’ll see how annoying it is when people move around all the time”. It makes no logical sense. He also called me a liar when I said I wasn’t told at the till that you can’t switch tables. I asked if he had cctv to review he said yes but doesn’t record audio. Not sure why he thinks I would lie about not being told l, he didn’t even serve me. If I knew from the beginning they had all these stipulations we would have had lunch else where!

Great cafe in Eastbourne, with good portion sizes and creative menu choices that you wouldn't get at other regular brunch places, and have heard great things from friends about their vegetarian and vegan options

Fabulous Food & Fabulous Staff. Excellent 💯 Love ❤️ it. Great Vibe particularly as its a laptop/phone free restaurant so you can just enjoy chatting and relaxing xx

TL:DR; use to be great food at an excellent price. Now good food at a very expensive price. 4 years after original review, I need to lower my rating. Revised menu with less items but much higher prices, more than any other cafe in the area. Food that should now be better quality, due to revision and price, is just good, no longer great. Staff are good people and the atmosphere is nice as they play good music but the setting and food, for the price you pay, makes it very difficult for it to be worth the money. Use to go alot and recommend to all, now will probably swerve and venture to a similar establishment that isn't charging lots more and providing less. *old review* Delicious food and great coffee

This is a lovely place to meet friends, the food is really good and I love the atmosphere.

Popped in for breakfast, swift friendly service. Great value for money and the best breakfast in Eastbourne!

Great Breakfast place. I have been there many times & the quality is great. Good atmosphare, playing older music & welcomes anyone. The smoothies taste great. A little bit expensive in my eyes.

I ordered the smashed avocado and the eggy toast, with a cortado and americano. The avocado in both dishes had a good texture. The bread was also ok. That’s really the best I can say about both dishes. The failure of both was that they were so poorly seasoned and garnished. The sun dried tomatoes were not tasty and the chilli didn’t bring up the avocado. A balsamic would have been better? Something to add some more interest to the avocado would have been a better choice. I guess the thrust of my review is that the dishes did not taste like restaurant level food (but were priced as such). It shouldn’t take much to fix - just some more thought and care in preparation.

The friendly service starts off the experience, followed by the amazing food at reasonable prices. Looking around, you can see that everyone seems very impressed with the food presentation and the size of the portions. They also have a large assortment of amazing cakes, and its worth a visit just for that. Well done, Beanzz. I've been 3 times now this month.

Having moved to Eastbourne very recently I popped into Beanzz with my GF for coffee and breakfast in March and sat in the beautiful garden. The size portion was amazing value and the avocado & sun-dried tomato’s on sourdough was delicious, so good I went back at the weekend and took my friend and had it again. Will be back again very soon, this time for the stunning cakes.

The only place I’ll go in Eastbourne for a brew and a cake. Karl, Bianca & all of the staff are so welcoming, always say hello and always know what I’m having. A great experience every time. Would recommend to everyone.

Food was excellent, the garden is lovely too. They clearly have a system in place to ensure things run smoothly, drinks and food were served quickly and staff were friendly enough. Great brownies, blondies, cakes.

Really good quality food and reasonable cost. Can be busy and crammed but well worth it.

Amazing food, great service, and it's just a nice place to be.

I won’t even rate this place below 5; actually, they deserve more than 5! Excellent service, food and beverages! Our go-to place in Eastbourne since 2021.

Fabulous to find somewhere which opens at 7:30am. Great coffee..... and no extra charge for oat milk. WHAT a selection of cakes.....

Amazing breakfasts and very generous portions. The courtyard garden at the back is a lovely sunny spot and is very attractively set out. The staff are friendly and efficient and the atmosphere is busy and happy. Even though they were extremely busy, seating is highly organised and the service was quick. Would highly recommend this lovely Eastbourne cafe.

First visit. Loved the interior. Had cake and coffee both very good. Will definitely be back.

Enjoyed a very filling and tasty breakfast here this morning, with our 10 month old puppy, and made to feel very welcome. I had the asparagus and wild mushrooms on toast with cream cheese and some extra bacon and hash browns and hubby had the full cooked breakfast. Place has a great vibe, and has its regulars too. Would definitely be back if we lived closer!

Big breakfasts, amazing cakes and a great atmosphere

Rude staff, wish I’d gone to Doc as I’d planned to.

visited a few times before, was always one of my favourite places to go when in eastbourne food is always good with great coffee. However i returned around mother’s day with my mum and had the manager make us feel like we were bothering him. I work in the catering industry full time and really do sympathise with beanz employees and managers due to how busy it gets, but this day wasn’t too busy and considering i only asked a couple of questions politely i didn’t see a reason for the blunt answers. As someone who often overthinks it really ruined my experience and i won’t be returning. Ive seen a lot of reviews about Carl on here and thought i should say that i’m not trying to offend him, i do understand some people are just not naturally smiley, but i believe this incident was just plain rude. Ive just come on here to share my experience with others. Although i won’t be returning to beanz i do urge those who like a good breakfast or brunch to give it a go!

love the food, great quality and big portions!!! also has a really nice interior, colourful with nice seating. My only complaint would be the prices are quite high - would definitely come here more often if it was more affordable but still one of my favourite places in eastbourne :))

Come here often. Food is the best, just wish I had a bigger stomach so I could order more haha. Service is great, everyone is very friendly. The decoration is really nice too and I like the different colours and cool figures out on display. Honestly nothing bad to say about this cafe, 10/10

Love this place! The brunch menu is delicious, quality ingredients and generous portions. The wild mushrooms and asparagus on toast is amazing, and the full English if you're feeling particularly hungry. Staff are great, and there's always a queue at weekends which is a sign it's good!

I stopped to get a quick cappuccino on my journey to leave Eastbourne. Rude service. I went in, immediately a person said "Stop here behind the hand on a stick, are you eating in?" I said "No takeaway." They had no large, just one size. I paid and stepped back from counter to wait. The owner said "Go outside," I said "Sorry but I'm waiting for my coffee. I may need sugar." She said "Yes, wait outside." I have never been told to leave a shop to wait for a coffee. It made me angry. After a ten minute wait, someone came out with 2 coffees. They were cold and so was I. Couldn't be bothered to argue - it just ruined my morning 😕

Bacon, Brie and Cranberry sandwich is amazing. The deserts they have here are fresh tasting and the variety of choice is incredible!

Used to enjoy coming here, but unfortunately the food and service just keep getting worse. Wait times are unnecessarily long, especially given the quality of the food. Some members of staff are absolutely lovely, while some come across as rather stand-offish. Really disappointed, will have to find a new café for our weekends.

Friendly service and quick to be seated on a busy Saturday. The food was beautifully presented and tasted as good as it looked. Lovely to see a coffee shop with such a lively atmosphere with a 100 tolerance approach to laptops that ensured while tables were all full they were alll being utilised by customers appreciating great food. Highly recommend

As always, Beanz delivers an excellent breakfast 👌

In 2017 I gave 5 stars. However, this place is no longer my favourite since their move up the road. I miss their chilled out basement and have been elsewhere since when out for tea and cake. I used to love going here all the time with friends or on my own with my book/journal/study etc. Not the same now. Went back for the first time today. Chai latte was lukewarm and vibe wasn't as good. Such a sad loss

Unfriendly staff and matcha latte horrendously sweet

I was a regular client of this place and found it satisfactory overall. The set up is nice and the kitchen is good but the coffee could be better. However, I had an issue with customer service, especially with Carl, the manager (and I think the owner too). On a particular day in November, I returned to the place after being too busy before. When I came back, there were several tables available, but Carl insisted on seating me in the same inconvenient place as before, which I rejected. I left feeling upset, as he was unwilling to accommodate my simple request (not the first time either). I came back after a few minutes, hoping to get an explanation from Carl as to why he always expects me, as a single person, to be seated in places which I find uncomfortable when there are plenty of choices available. I told him calmly that I knew he didn't like me and that I didn't like him either due to the vibes I got from him but I wasn't ranting or making a scene; regardless I just wanted to tell him, that I felt indeed discriminated whenever he directs me to the same sort of seats. He ended up saying: “if you don't like me just go somewhere else” and I said: “of course I don't like you… why should I? You always seem in a hurry to get rid of me, always asking me too eagerly “take away?” when is obvious I'm approaching the seating area and when you know quite well that I never actually do that, so no, I really I don't, you never nice to me and in fact you are always a jerk (or a..hole) and left (no shouting). After a few months, I wasn't in any hurry to go back, but my friend wanted to try it and I was curious because I actually thought he might had changed for the better! I did mention the incident to her but honestly I didn't think it had resulted in me being banned. However, we were denied entry on the grounds of my “abusive behaviour” despite my friend showing clear signs of mobility issues due to her disability. Again I think that alone is a complete lack of any professional judgement. Now after reading the rather inaccurate and biased response to my friend’s review by Beanzz “spokesperson” I feel compelled to write about my experience. I realised that I should have known better, especially in a place where when one speaks out about anything due bad customer service the only answer is “sorry about that” without any attempt to do better. If you are willing to put up with an attitude that takes customers for granted please call into this place but keep in mind there are plenty of good choices nearby that genuinely will value you regardless of the size of your party or your seat preferences.

I had never been before, but a friend suggested we go. I walked in and the owner said, 'No, she (my friend) is banned. She knows why.' I was shocked. I hasten to add, I am disabled, I use crutches, and am unable to walk far. We had got out of a taxi outside. But, he sent us away. My friend explained she had always found him quite rude and abrupt, and that she had questioned him the last time she was there. He obviously did not like a woman questioning him. I will not be returning