BAZA Lounge in Redbridge

Nice little lounge that serves good sheesha. Owner is lovely and always available to help. Loads of TVs around too with sports and music playing.

As you walk into the building, it looks rough. The seating area was nice enough but there was no alcohol, we had to wait over half an hour for the drinks and nearly and hour for the food which was nothing like what we ordered. We ordered bone in chicken wings with chips. The chips were awful. The "wings" were not wings, they had no bones, they were these weird chicken pieces that tasted nothing like they were meant to. We had to ask for cutlery and a napkin (which was just a torn off bit of blue roll). It seemed like it was just 1 guy doing everything on his own and I don't even know if there was a proper kitchen

Such a nice a place and the food is delicious

Small lounge, Very cosy with a good selection of food and drinks, would recommend the mocktails as they were really nice. Good place to chill with friends. Good vibes and service was provided fairly quickly.

Nice decor lounge...staffs are good...sheesha seems bit expensive....

Nice shisha place with outdoor heaters and rattan furniture. More of an relaxed setting rather than warehouse type vibe. Service was attentive and quick. More importantly the shisha was smooth and much better than most places by far. The mint tea wasn’t the best but would come here again without a doubt. Parking is available in side streets

Lovely place to chill. Parking is easy too. Staff is brilliant and shesha is pretty good as well. Definitely recommend.

Amazing environment. The music and vibe is there. My usual spot, their pizzas are amazing and the shisha lasts long .

One of a kind shisha, chilled, amazing service, best music ⭐️⭐️⭐️⭐️⭐️

Such a lovely place to hang out

Lovely staff and the shisha is very good!

Shesha is not that good this staff is forcing to order drinks if we're sharing shesha that's against company policy that they can't keep forcing us to buy drink if we wish we'd order it that's really bad.

Chillied vibe, can be intimate, nice location for a date and Social events

Best place for shisha/hookah You won’t find any better near by. Quick service with amazing and friendly staff. Always available tables with no time limits. Nice music and screens for football fans all over the place. I love this place! Thank you 🙏

A very cosy place and the nicest place for a relaxation. A real taste of Arabic Shisha from a real Arabic people! Recommend this nice Hookah place! Friendly staff and great service!! Moroccan Tea is the best 😊

Lovely shisha and nice casual lounge.

Good vibes got served very quickly had some mocktails and shisha which was excellent. Can get busy at times so you have a wait but its worth it

Great Service and Great Shisha would definitely recommend.

Good and friendly. Shisha was good too

Great chill spot, Shisha are good standard, staff also giving that great service!!

It was very time there . Atmosphere was very cosy. Dimmed light with music. Table service. Excellent Customer Service . Unfortunately the kitchen was not up and running as there were some refurbishment going on. Great place to enjoy your evening .

Shisha was lovely atmosphere was great calm and cool place.

Awful setting, poor service and not value for money. Staff are arrogant. AVOID! The Albanian manager is rude and has no customer service skills

Customer service is poor and receptionist does not listen to simple requests takes long to change shisha coal

Nice Shisha, nice staff and a very good environment.

Great atmosphere and shisha lounge

The place was great to smoke at night cozy warm the price could be little cheaper

Need to correct your opening hours. But other than that shisha was alright, service is brilliant

Good shisha spot. Service is great, they have a service button on each table which you don't see anywhere else. Shisha is good, location is fine. Parking is free in the evening outside. Decor is nice inside, and the prices aren't too high

I have been there two times I didn’t like the shisha coz I picked my own flavours and it was too strong. The second time they actually changed my shisha for me without any extra charge. They suggested me a better flavour and sorted it out for me. It was really kind of them. Thank you OKO!

This was my first experience of hookah in London and I loved it. OKO lounge made is amazing with is sooothing ambiance and sevice. Nice place

Really good atmosphere, welcoming staff, good food cant go wrong for a nice relaxed evening all in one!!!

I have been holding off a review because most sheesha lounges end up being disappointing. OKO has become our weekly spot, even though we all live very far away from it just because of their excellent customer service. Their staff is always helpful and ensure they fix your problems. They know how to maintain customer satisfaction unlike most other places that exploit you just because they're the only local option. Food is always on point, sheesha always on point and so is my happiness level

Upon arrival I asked for the Wi-Fi credentials but was told it was not working. I then asked for a coffee and was told the machine was broken. I then asked for tea and was served the most horrible tea. On top of all that, the person that served me was rude and disrespectful. If you are looking for a cheap place where you only want Shisha then this will do. But I would NOT advise you to visit if you are looking to have refreshments and decent service. OKO is not Okay. There are much better places on the same road where they actually respect and care for their customers.

Decent for some shisha, average price.

The staff were not very accommodating in an empty lounge, would rather rain fall over their sofas than scooch it inwards 6 inches. They seemed dissenterested in serving us, coal changes needed to be demanded and still came late. the football was delayed, fuzzy and stopped working. The pots were of no special standard but charge more than all of their local and better competition. Milkshakes and desserts were nice though Can't complain about the seats, they were o k but laid out in a way to only comfortably seat groups of up to 4 at a time. Has the makings of an enjoyable lounge sullied by poor attention and service to their customers

The venue from the outside is somewhat deceiving, but you go and it reveals a beautiful Shisha garden in the back. Very comfortable seats and the staff are quite attentive. They have a vast variety of hookah flavours for a decent price. And the music is also quite decent. I would recommend this spot if you are looking for a place with amazing atmosphere and you love hookah. A must visit!

Good shisha, good food, pleasant atmosphere, nice people. You have to go through the shop at the front and out the back door to get to the shisha lounge.

Very beautiful clean and big park for everyone and everything excersie to sitting

Pathetic customer service, rude staff

Everything was good. Kind regards from Germany

A really decent shisha with good selection of flavours and comfy seats. Not the best shisha but worth a try. Price are very reasonable and they do accept card payments.

Best Sheesha in town, cheap and nice ambiance.

Absolutely best place to just chill.

I have been to OKO lounge last week. The place looked really good, shisha and the people were nice. There was a mixup with the bill but everything is handled accordingly. I am writing this today (a week later) on my second visit. And I will be visiting more often!

Very cosy lounge with a good selection of shisha flavours. Been coming to this lounge for over 3 years and it's one of my favourites

they really don't know how to make a shisha waste of time and money

Shisha was ok But the ambience and place was not my. CUp of tea

Nice place ... Nice music.... friendly staff....

I decor and atmosphere. Great shisha

First and last time i’ll go to this place. They charge premium price for their shisha it’s one of the lowest quality shisha places i’ve been to. The customer service was horrible! I don’t think they can speak english or they just don’t speak. The only time someone spoke to us was to tell us they “don’t serve tap water during busy hours”. One of the waiters had definitely been smoking marijuana or something because he was just walking around oblivious to his surroundings. For the price we paid we couldve enjoyed the shisha in Banc or Huggamug where the service, shisha and food is probably the best in London. If you don’t mind the shabby quality of this lounge then I suggest you go to any other shisha place like Mint club in Leyton where the shisha and beverages are a fraction of the price and the customer service is 100times better.

Amazing experience best place so far in Essex .

Lovely service.. Good shisha nice atmosphere.. Not loud or hype

Good environment to have some time with your friends and partner. The staff was polite. Shisha and food may be a bit pricy but not too over prices. Have to take cash with you as their card machine does not work. There were a good mix of people present which was always nice to see.

Service and atmosphere really good. Only let down is the sheesha. Very in consistent, considering that's your bread and butter. Standard Alfakher sheesha is £15 And goes up to £25 for the exclusive flavours. Food is good but be prepared to pay central London prices and soft drinks are £2.50. It's not a cheap place and the sheesha is hit and miss.

I had the shisha with Watermelon, Orange and Mint. Best smoking flavour with the Moroccan tea. Delightful and very relaxing. Was quite a nice experience coming for the first time. Definitely will come again on my next visit.

I don't smoke. .. 😑 but I was invited once at my friend's birthday. .. wasn't good experience to breath that smoke. Honest comment.

We went on weekday so place wasn't busy. Customer service was good. Shisha was really good. Sitting arrangements were good aswell. Will go again on busy day to see if their service and shisha is excellent when they are buzzing. Overall good experience

Nice cosy shisha place who surprisingly usually get the shisha on point with a nice clean smoke. Place has a very good polite service too which can be rare for shisha places as we all know. If you're in the area definitely worth the visit.

It's better than most places round there but service is abit slow shisha tastes allright limited flavours needs bigger selection in flavours food is ok

Great place and vibe but lately shisha quality can be a bit of hit and miss !

Surprisingly great! Staff were superb! Had a great evening. Very chilled out vibe and music was great. Will definitely be back. Hidden gem in Ilford.

Great cost lounge for shisha and food

Good customer service and nice atmosphere

Good Shisha and service was good too despite being busy

Great shisha, chilled environment

Abit confused wether to give it 3 or 4 stars. I did go on a Sunday, so may be that's why the shesha was not too amazing (don't get me wrong, ive been to places with shesha alot worse than oko, hence sticking with 4 stars). The interior decor was decent and there was a decking at the back if you want to enjoy the sun. There's about 4-5 TV's up, so you can go there, smoke some shesha and enjoy the world Cup. The staff were nice too.

Amazing, vibrant, stunning... well played

Nice shisha, comfortable place and quiet with good customer service

Very nice, very affordable, great time, until my friend started puking on the shisha.

Probably the best shisha lounge in the area, Good food, shisha and service. #mynewlocal

Poor shisha mixed flavours no dedicated pipes

Best shisha place in East London

They got the best shisha ever love it!

Found this place accidentally after somebody told me nothing going on in the area. Great vibe, great food and drinks, good Wi-fi (important), even nice to chill on a daytime flex. Friendly staff and I’ll def be back with the gang one evening to check out evening vibes!

Awesome shisha. Consistently good.

Fantastic Shisha, a large selection of flavours and the service is spot on! You felt looked after. These folk are experts in their craft.

BEST SHISHA LOUNGE I HAVE EVER BEEN TOO! DEFINITELY RECOMMEND TO EVERYONE THAT LIKES SHISHA!

Great atmosphere, friendly staff and Wide selection of flavours

Fantastic place to chill and enjoy shisha been to many havent enjoyed it apart from a few shisha places like this .

Great atmosphere. Service is on point. Price is competitive.

The place was lovely to chill in amd very friendly people working there. The service was super becuase the order came on time.

Average sheesha at best..took 20 minutes to order and wasnt too busy..decent decor/ambience..drinks were nice but too expensive..wont be returning any time soon

Definitely recommend Irn Bru and orange plus some Moroccan mint tea to go with it 👍🏼

Made my first and last visit to the place. They have a weekend policy of 1 shisha between 2 people and it doesn’t matter if there are non smokers in your group, which is a first for me. Why don’t you put that useful info on your blackboard and save other potential customers from this embarrassing policy.

A great place wish they sell alcohol there

Excellent customer service, very friendly staff & top shisha.

Great atmosphere and good customer service as well as nice food

Nice place to enjoy your Shisha. Most importantly the Shisha is great. Really recommend this place

A very nice and chilled atmosphere. Service was great! Shisha was one of the best I've had. 👌🏼

Good desserts and great atmosphere

Brilliant shihsa propably the best in town. Friendly staff and great service.

They have the best panini sandwiches... shisha is amazing.... great services... friendly people.

Absolutely excellent shisha. As an experienced shisha smoker, I was pleasantly surprised with how well they made the bowl, the service and recommendations on flavours. my new local!

Nice and relaxed with very attentive waiters on hand. Even during busy weekend evenings.

Came last night- with 3 of my bros Really good service & shisha was great thanks guys 👏😌 10/10 from me🌟

Great place for shisha, nice seating and setting.

I have been to many Shisha places in East London and none of these place can compete with the standards of Oko. Their Shisha is expectionally good with the flavours that last for hours. I have been going Oko for the last 3 months and even after a 3 hours session of smoking Shisha their flavours haven't burnt out. Their service is also on another level, I hardly remember requesting for a coal change. No matter how busy they are their service would never go down. However, recently we have stopped going Oko as there was a staff member who was really patronising to one of my friend. There 1 Shisha policy amongst 2 people is fair, however everyone does not smoke Shisha

Feels so good to sit chill & enjoy the shisha. No hood rats or wanna be little boys like empire

I used to go there quite often. In fact, i smoke shisha 15 days a month. Add to that food and drinks and the expenses would easily reach £400 a month if not £450. The place itself is nice and staff are very polite. However due to my last experience i stopped going there. Basically i took my friend there for a treat as she lives outside the UK. We have chosen to sit in area that turned out to be a "VIP" but no sign of this being displayed. When i came to pay i was told £42.00. Now usually i dont ask for a bill but this sounded a bit more than expected so i asked for one just to be surprised that the shisha had gone up from £12.00 to £15.00 (there are other 4 shisha places in Ilford that sell shisha for £10.00), the F&B went up as well by £1.00 or £2.00 it seems and worst of all i was charged £5.00 for the "VIP" area that doesn’t seem to be much different than the rest of the space. When questioning this i was told simply "well the price went up 2 weeks ago and we charge £5.00 for VIP area. It is mentioned in the menu about the VIP area, didnt you read it?". I mean come on guys! First of all i dont check prices of your menu every day and if you are going to put the price up then you should inform your regular customers. Also i believe most of people just like me dont check what is all written in the menu so if you have a VIP area at least display sign or make it properly visible so you customers dont feel tricked. Now i am not person who asks for discount but would usually accept it however instead of being told "you are a regular customer and we will not charge you for the "VIP" area” i could see only friendly smiles from them. Now here is a news. I went on google and found another shisha place called Moroccan Gardens 1 mile from OKO that has a decent seating area, shisha starts from £10.00 (trust me its great!) customer service is brilliant and they offer a membership that earns you a free shisha every 9 shishas! I mean for someone who smokes that much like me this sounds a good deal. Not to mention saving £90.00 a month on 15 shishas! Shame staff at OKO seems not to understand the local market (its not Central London guys so you cant afford lifting prices that much!) neither they knew how to deal with the complaint from their regular customer and therefore lost him..