Batman Grill in Hastings

Cold kebab - happy to take longer to arrive if necessary … but the kebab was cold, no flavour and over coated in sauce.

Food is OK, but they seem to have a real problem with getting the order correct. Considering the lady who takes the order over the phone, is standing NEXT to the kitchen cooks, there's no excuse. 2nd time it's happened now. There is a big difference between lamb and chicken!!! Been told I will get a discount next time I order..

Terrible lamb shish kebabs! Very tough

😡😡 Ordered 2 kebabs it was at the door within 5mins after ordering it 😕 obviously NOT FRESH worse kebab I've ever had! waste of money will not be going there or ordering from there again if I want a microwave kebab Ile go Iceland 😡😡😡

Best chilli sauce in Hastings, no ifs, buts or maybes.

chips were nasty also wasnt large was very small for a large and burger was rubbery very gutted

Ordered takeaway to arrive at 7pm, arrived at 6.50 which was a bit annoying as not all of the family had got home. The food box was then dripping in water, like they had been cooked and left to sit sweating in the bag. The order was wrong and when I phoned up I as meet with rudeness. I was told they would collect the order to ‘check’ the item was wrong first! When I said they had given us a small chips they then told me I was wrong and that I had got a large, I was completely dismissed with no apology! Definitely no where near like it used to be, food looked like prison slop!!

First time in a while of ordering and last time ordering again. Chicken was dry, salad was terrible, brown bits on the lettuce, no tomatoes, so so much onion and the bag was swimming with water. Rude and dismissive on the phone too. Avoid, not like it used to be.

Great food! Ordered at 18:01 turned up at 18:09. very happy

Wrong salad, greasy, not very hot, meat was really spicy. Shame, this used to be our go to!

Food is always delicious. Always order from here😊

Left out a whole combination kebab.

My first order from Batman grill was nothing short of excellent, the burger was delicious although i didnt realise i had to select salad etc so it was naked! The chips were to die for, perfectly crispy and still hot after a very speedy delivery from a very pleasant driver. Would definitely recommend and will order again.

Great food, great flavour, great value, fast delivery

Orders a large kebab - however it was a small in a small box and what I have got before when ordered small in other places - think was very pricey for what it was .

Amazing service, arrives so fast, incredibly delicious, staff are welcoming and efficient. Never had a kebab anywhere near as delicious as one from Batman Grill, love it.

Food is always delicious. Delivered promptly, arrives hot.

Refused to separate chips and Donner meat for a autistic person. Claimed not discrimination, refused to even let us pay for separate box. Rude over the phone, disregarded everything that was said Food arrived and needed heating up, portion sizes keep getting smaller, and chips and pita bread were soggy every time ordered previously

Always great food . Hot and well cooked

Tried to place an order for delivery at 6.45.pm. The lady who answered the phone was extremely rude and I was told to call back.

Everything was cold. Mushrooms were overcooked...and cold

That was banging give whoever made me that beauty a raise respect for the garlic sauce

wish I knew it only came with 1 pitta as I would have ordered more. but totaly delicious 😋

Excellent 👌 super tasty kebabs 🥙 and burgers 🍔

Depends who’s working as to how nice the food is. Very inconsistent. When it’s good it’s the best in town when it’s not its slop. But hey. Life’s a gamble. And the app is THE most clonky 8 bit Commodore 64 1980s nonsense I’ve ever used. Do better. Thanks

very happy with order glad it came erley very good service thank u

Really good portion sizes, really speedy delivery too. Food was yummy.

Their food is really bad and not worth eating. Don't try it at all🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮

The lamb doner and the chicken shish was really good, but the chicken kebab was awful, the meat was only small dried pieces stuck together in a ball. My daughter couldn't it at all. Sadly not what we expected from the so called best kebab shop in town.

large chips missing from order

Superb 👌 kebabs and burgers every time .😋

asked for extra cheese got charged £1.40 had hardly anything on it what a rip off don't mind paying but at least give me some for that price order from here loads too feel ripped off

Food was cooked in filthy oil wich smelt terrible and couldn't eat any of it as it was freezing cold too! Don't waste your money. Honestly the WORST takeaway I've ever had!!!

We have been using this kebab for a few months but this is first time off app it’s took over an hour the food was stone cold never had problem before as we ordered from shop but I don’t like speaking on phone I will never order from here again so disappointed

The food was not packed sufficiently well enough which resulted in all packaging being saturated in grease and sauce. Still tasted great though.

Excellent kebabs and burgers 😋 highly recommend 👌

fantastic customer service as usual, been using them for about 6 years now and always 5/5

Food was delivered late and cold. Just eat app said it was delivered so phoned restaurant and they said that they had only just sent it out, absolutely appalling!

Excellent burgers and kebabs plus crispy chips 😋 Thanks 🙏

decent kebab shop..Nice chips too! and the Burger was great.

Wasn’t nice at all. Worst kebab I’ve had in a long time..

Missing salad chips tasted like they was hours old and re heated which meant we couldn’t eat them the meat tasted different from usual this is really surprising as they are always really good 👍🏼

Food was freezing when it arrived , cheesey chips might Aswell of been normal chips , kids meal also cold

food was cold upon arrival it's a shame as the food when you go in to the shop is amazing but every time delivery is not up to usual standards from batman grill

food is spot on! absolutely love the kebabs & wraps, we won't order from anywhere else

driver was very nice happy it arrived early very understanding on how I accidentally put the wrong adress

Food arrived late, kebab was nice but chips were cold and hard, like cardboard. Second time we’ve had this recently. We won’t be ordering again in a hurry.

I asked for salad. I got lettuce and onions. No cucumber no toms. No nothing. And hardly any meat for an extra large kebab

Order came stone cold, wasn't going to resend untill partner complained. Then resent the food. A kebab only had onion no cabbage. Clearly don't care about the service. Phoned back to get nothing but an apology. After years of ordering.... shame on them. Not ordering again.

Not a lot of meat considering it was supposed to large and the meat tasted salty! don’t will order again. :(

was early :.) .Great portion size. and super yummy.

Order turned up after an hour and 5 minutes. Cold and soggy. Rang to complain and was told it could not be possible as the driver had come straight to us. Will never order from here again.

Go to here loads of times burger sauce, they use this time was actually disgusting very disappointed.

I ordered I lamb donner and a burger for my girlfriend and I felt a bit sick after wards and we noticed the burger sauce tasted a bit funky,that was 3 days ago and my girlfriend is still bed bound with what we think is food poisoning so I will never order from here again and I suggest you do the same

Visited Batman Grill recently and ordered Kebabs and wraps. The food was exceptional, if you enjoy Kebabs you must try Batman Grill.

Due to just eat my food was extremely late and not even lukewarm, no fault of Batman grill they’re foods normally banging and hot!

Food was cold. Chips were dry like they had been sat around for ages

Food is cold delivery driver had our food in car for 15 mins we live 3 mins by car from takeaway

My food was cold and arrived late

Ordered a large chicken shish kebab, i asked for the pitta separately when it arrived I had no pitta and the chicken was cold and thr salad was very greasy. When I called they didn't seem bothered no apology nothing. I will never be using them again

chips cold but otherwise food excellent

I spent £30 for the food to be cold the pitta was rock hard the chips were soggy and the kebab i threw away

I ordered at 6:20 expecting approx delivery of 35-50 minutes. The expected delivery then changed after putting the order through to latest 7.40. It turned up at just gone 8pm. Stone cold, had to re heat everything.

Best kebabs and burgers in town 🌟🌟🌟🌟🌟

Usual excellent donar and shish kebabs with salad and sauce selections ordered and paid online

Everything was pretty much cold.

I called them and they said they I was calling them so many times and I’m was very shocked and they took my order I payed for delivery there were being a bit rude saying make a mistake they won’t accept my order never come here!

Food was freezing, still waiting for my refund. Shame it's normally great...

Burgers come wrong and had to ring up cheesy chips had hardly no cheese on when they had to bring again bad customer service on phone

Food was cold when it arrived. Salad consisted of lettuce and onion, there was no tomatoes, cucumber or chilli. The sauce was more mint than garlic. Was looking forward to the meal but was very disappointed spending £30 on a meal that was very sub standard. Waste of money.

Excellent kebabs and burgers with crispy chips. Thanks 🙏

Sorry The chips were very cold to night but the the rest was lovely

Never ever get bad food from this place. Always outstanding! Never order from anywhere else!

Fab food as always, took us by surprise as app still showed order being made and then was with the courier and within 2 minutes he was at the door!

Excellent kebabs,flavoursome and filling. Crispy chips too. 😋

Yet again food is cold seems to be getting worse

Food was piping hot and delicious

Very cheap service and the food is expensive They just straight away charge for extra large without asking your choice that's fine but you will get almost half salad and less than half meat. I want take away but the women at the till didn't asked me eating in or take away they just give the food by hand without a bag and without tissues Highly not recommend

My food came exceptionally early which I love and the food was really delicious

Always use Batman grill, food is cooked fast and arrives early.

great food as always. right on time for pick up . only thing was delevery drivery holding things up by winging. didn't take anything to deliver . just had to have his say .

Chicken was cooked too much Delivery was very slow tonight never wait that long even when it is really busy Not that impressed tonight

Pitta bread too small, to much salad piled on top of meat, making it cold!!

Hardly any meat !! Sprinkles of it , mainly just chips and salad in a box and was cold too!! Never ever ordering from this place again expensive and waste of money !!

Incorrect order..chips cold and stale. Onions rings under cooked and cold..burger disgusting. No salad as requested. Overloaded with cheese..definitely will no longer be ordering from them.

Top notch,tasty kebabs and burgers.🌟🌟🌟🌟🌟

Chips tasted stale like they were too over cooked, didn’t enjoy them, cheese was slimey and so thick and tasteless it was horrible, took so long of a wait too….5.60 for disgusting chips never again

Food arrived cold. Rude phone staff

Food arrived cold. Rude phone staff.

Just got 2 kebabs 1 was just chicken it was all shredded chicken and very dry the other was a mixed kebab lamb and chicken that was same shredded chicken and dry waste of money won't be returning

As an avid Kebab enjoyer, and someone who’s tried pretty much every Kebab house in Hastings, Batman Grill is probably my favourite. Food is always so fresh and hot. Their chilli + garlic sauce together is to die for, but even on their own they tasted so good. The lamb doner is award-winning (it actually is), it’s beautiful. And the owner and staff are always extremely kind.

Changed rating to 5 stars as setviand food have been exceptional in recent months. Great work Batman 👏🏻 👍🏼 👌🏼 😜

Kids food all cold and chips like been left there ages kebab wasent how normally have it was horrible rang batman grill they said i have to email you for refund as want all money back none of kids ate it

Food was cold, one kabab had lots of sauce, one had hardly any. Was very disappointed

Very tasty will be ordering again from batman grill

One of the mains wasn’t delivered, so had to wait for that to be sorted. Humus and pita bread was full of lettuce and salad-more of that than the actual humus we paid for. My Shish was missing pita bread.. sadly won’t be ordering from this place anymore. Used to be our favourite..

Delicious kebabs and burger and crispy chips. Thanks 🙏

Food was delivered really quick and food was amazing as always

Super yummy kebabs and crispy chips 👍

Fantastic as always, thank you.