Basmati in Wigan

Dreadful bland food, plates thrown on the table. Never experienced such rude staff. Wish I’d have read the reviews before wasting our time and money. Go elsewhere

Our first visit, but I am afraid we won’t be returning. The service was terrible with what felt like plates being thrown on the table, no pleasantries from the staff, and gentle grumpiness. The food was bland, mediocre at best, across all of the dishes. Let’s just hope we hit a one off bad night.

Best Indian in Wigan hands down. The only go to place for full of flavour and very good portions. Highly recommend this place. Won't be disappointed

WOW, after several very nice meals, good food, great service, very warm reception, we finally landed in the wrong servers section. Now we know what the "rude waiter" reviews are all about at Basmati in Wigan. Watch out for this guy, I think he might be the owner (or family of). We will go again, but we will insist on the good waiter...or walk out....again!

Collection - ready at time requested and hot. Food - very good and catered to nut allergy

Staff are friendly. The service is very good. The food very tasty good size portions to.

Despite its claim of serving Indian cuisine, my recent experience at Basmati restaurant left much to be desired. The food lacked the authentic Indian taste I was hoping for, and I left without finishing my meal. For fellow Indian food lovers, I’d recommend exploring other options to avoid disappointment and wasting money on a subpar dining experience.

We’ve been to basmati twice this month now -always delicious food & friendly helpful staff !

We’ve been coming to Basmati for years now but we’ve not been for a while (until yesterday) and I have to say it was the BEST curry I’ve ever had and all of our party agreed . From the starters to the mains all of it was amazing and so so tasty. All the meat in the curry’s was fresh and soft - 3 of us ordered specials and they were all delicious thank you basmati we will see you soon!!

excellent as always can’t fault the place and i am much travelled on my curry’s i definitely recommend lamb madras

Everything OK but nothing stood out. Food OK. I had Sagwalla, described as medium but was very mild and very little spinach. Bill was presented without being asked for and no offer of further drinks or desserts. Felt rushed at tge end even though restaurant was quiet,only 9.30pm on a Saturday evening.

My favourite Indian restaurant in Wigan. Never had a bad experience whatsoever.

Had this food delivered as takeaway twice this past week and the foid and service is excelkent. Best indian food iv had definately ordering again very tasty food

Staying over in Wigan to meet mates and we went for a curry on our first night! Tried something new and had a chicken pathia which was very nice but had a kick. Nice restaurant and friendly staff who we had a good laugh with! Authentic music and lovely food too!

Really good food and excellent service

Went on Xmas works do Never ever had staff as rude, shushing us. Even forced me to pay more than I was wanting to. Telling us to hurry up, tutting, shoving his hand up and rolling eyes Just rude. Never been anywhere with service this bad. Orders late and wrong. Food just ok. Don’t bother

Food amazing korma the best partner has tasted and a cool pint of of cobra very nice 😀

Went for the fixed menu last night, food was amazing, staff incredibly friendly and efficient, can't recommend highly enough.

Just had Christmas meal there with my sons in laws. It was brilliant. Those waiters deserve medals. Polite and so organised despite so many people to serve. The food was amazing and seriously generous portions. The atmosphere was pleasant too. I would certainly go again

Food cold. Chicken rubbery. Staff rude ! Informed you several times of this problem. Instead of rectifying the problem , you was rude and told us go somewhere else. Well we did. And more than happy with the new takeaway we’re using now. We didn’t want any discounts - just use a heat bag or something You was extremely rude about it Don’t worry about not serving us for pointing out the food was cold and told by you to just put it in the microwave , as we won’t be back there again anyway. Edit. Was asked to take the review down for a free takeaway. - no. The review stays and don’t want your food

Really good food however let down by service dramatically. Constantly being watched by several members of staff whilst we were eating, felt like we needed to rush, given our bill before we had even asked for it and was told we had to leave the table as they needed it "now!!" Heavily Disappointed as the food was really good!

Food was awesome, atmosphere was brilliant, service was excellent I'll definitely be back again.

Excellent food served to our own individual tastes. Staff are very friendly and accommodating. This is the best Indian restaurant in Wigan. You won’t be disappointed. I’ve been coming here for years and had many family celebrations catered for. It’s our first choice for an excellent meal and experience.

Thanks to the staff for looking after 9 of us last night ( should've been 10 ) on our annual Christmas biker curry, the service was excellent, everyone enjoyed the food ✌️

Cold food and when this was pointed out one of the managers was very rude Was told if we don’t like it. To go else where then.

Our family had an unforgettable experience at Basmati Wigan. The diverse menu catered to every palate, ensuring each family member found a favorite. The warm and welcoming atmosphere made it a perfect setting for a memorable family gathering. The attentive staff went above and beyond, making us feel like cherished guests. A heartfelt 5-star recommendation for families seeking a delightful culinary adventure!

Food was rubbish, hair in my chicken and was also cold. I complained about this and was told to look somewhere else. Go to the Raj if you want a proper Indian with top service go to basmati if you want a cold pubey meal. Cheers 👎☹️

The servers were rude, the food was rubbish and cold and it wasn't an enjoyable experience. I won't be coming back and recommend people to go elsewhere.

Yet another great meal in Basmati. Tried one of the new dishes, and it was delicious. Thoroughly enjoyed it as usual.

Don't advertise that you're open till 11pm if you aren't. We arrived at 10.10pm.

Rude staff, food cold when it got delivered and was told just to put it in the microwave

Orderded a meal online at 9.50pm waited over an hour no food rang to ask they said they closed at 11pm Explained we orderd online said there machine wont send them orders after 9.30 but will still take your money what a joke of a place told to go in next day to get a refund😡😡😡😡

Very friendly and welcoming staff. Excellent food great night.

Popped in with the wife and only wanted a couple of starters. Were told they don't serve just starters. Very strange, considering it was very quiet and they basically turned down £25. Can understand if it was busy and we were taking up a table they could be giving to a more profitable customer. Won't be returning.

Had a wonderfull meal. Staff were very friendly and even gave me some free side dishes for take-away.

Lovely friendly team make you feel valued and welcome. Happy to offer advice on choices. Great food, nicely served. Can't fault this restaurant.

Great food makes for great company 😋

It was a pleasure to eat in at Basmati Restaurant. The food was very good, service was exemplary, will definately eat there again

Booked the upstairs room for a hen party and it couldn’t have gone better!!!! Very attentive staff. There were 16 of us and lots of taste changes during ordering but staff remained cool and calm!!! Every ones food came out together, everything was hot and tasted fantastic!!!! Sorted order prices per person and were unbelievably calm!!! Defo deserved the tip!!!! Would definitely recommend!!!

Had the chicken tikka biryani, bloody loved it.

Not that great taste but you have many to choose and budget friendly aswell

Good good but why open the door to let in the cold 🥶🥶🥶🥶🥶

The food was nice, hot and quick service. But the service was poor, quite rude really. Seemed like everything was too much trouble, even taking our order. I won't return, better Indian restaurants in Wigan.

I have been coming to Basmati for a few years now and I cannot fault it in any way. The staff and service are terrific and well mannered. The food was the best of quality around Wigan. Definitely recommend this place to anyone looking for a curry night.

As an Indian, it's very difficult to like the dishes served here as Indian delicacies. It is totally different from what we have known as Indian food and it's not just about the level of spiciness. The staff is really helpful though and their service is good.

Excellent good and service. First time here for a few years as we don’t live in the area but will definitely return. Lovely Saturday evening out.

like a few other reviews usually can't fault it but not good at all tonight. one member of staff just seemed if could not be bothered. when tried to ask for a fork ignored me but seen me. no How's your meal? said goodnight and ignored. maybe he was having a bad day? food was surprisingly average usually spot on...meat not the same. just not as good at all compared to previous visits as others same to say 😕

Called in here couple of weeks ago hadn't booked but sorted us a table out within the hour called for drink across while we waited everything sorted when we went back Food was excellent would not hesitate to revisit again Excellent service loved it

No atmosphere. Service was nothing to talk about, and food nothing out of the ordinary. Quite disappointed as chose this over the Italian restaurant across the road. Not improved from.last time I went there.

Went on a recommendation from friends & was not disappointed. Excellent food. Great service. Will definitely be going again

For was amazing. Staff where brill

overpriced mediocre food, bad service

Very good food with terrible customer service. Perfect blend of spices with succulent meat. The portions themselves are big enough to share for two. My server was extremely angry from the very beginning of my dinner, he was simply rude. That's a bummer as I'd come back for the food, but I'm afraid of dealing with the same level of service again.

Absolutely wanderful fresh food this is a wandererful place and great service.Book ahead though it is very popular. Highly recommended

This is my favourite Indian in wigan.ive been going for the last couple of years it's ultra constant in serving fresh amazing Indian food.the staff Very friendly and offer outstanding customer service.The food speaks for itself 👍👌

Staff miserable presumption on the drinks

Usually can't fault this place. Attended with 3 friends early evening. Whilst trying to order the food, waiter put his hand up in my face and rudely grunted that he wasn't ready. ignored that, we all have bad days. Waiter who brought the food out just threw it down onto the table, we had to pass dishes around to where they needed to be. Food tasted great, however the chicken was so finely sliced and was nearly non existent. I understand the pressure to make money these days but this was criminal. Nevertheless still gave a decent tip, as decent people. No thanks, just more horrendous looks and out we go, never to return

Excellent food. Highly recommended

Usually can’t fault the place but today the food was wrong and the service from the front of house was terrible and no apology for mistakes that were made. Really disappointed today

Great Indian food, always consistent.

Service and quality of food very good, go here regularly and never disappointed, would recommend.

Excellent menu and great service. Very happy... Worth a visit x

Absolute phenomenon of indian spices and flavours, extremely recommended if you love your Indian food, the lamb chops are a must as every bite you take is juicy and filled with flavour, the staff are amazing and respectful, the food overall is amazing and good in quality would recommend to eat here anytime 💯

Basmati restaurant always pleases me. The staff are so kind and friendly to talk to and I LOVE their chicken tikka briyani !! 😁

Booked for delivery Poppodoms Onion bhajis 4 x Main meals 2 x Boiled Rice 2 x Chips 1 x Naan Bread Everything came Red hot All food was absolutely delicious You could not fault anything 10 out of 10 from the Greenough Household

A little disappointed always enjoyed eating here and having take outs I ate here just before Christmas ordered lamb but got served chicken, ordered a take away again ordered lamb not sure what it was but deffo not lamb took a picture and asked when I returned to eat in with a friend to be told they didn't know what it was I ordered lamb and I got lamb the meal was lovely but my friend and myself had a starter , eyes to big for our bellies plus ordering nan breads we had plenty left over so we asked for a doggy bag, thought we could have it for dinner at work the following day, my friend is a vegetarian and I am not, we got home to find that they had put our meals together, very disappointed think since being closed due to covid that Basmati has dropped it's standards when you would think they would be trying harder for custom and ratings...while we was eating our meal a table for 4 sent their order back , not really what you want, think I'll start to go else where in the future, very sad 😊 but true

What a fantastic Indian restaurant this is….. the staff are so attentive, welcoming and efficient. The two front of doors staff we had at our service tonight was Firoz who is one of the owners and Abdul who has worked with/for Firoz for years were amazing….. The food was absolutely brilliant the chef who came out to see us excelled with his culinary skills, his garlic and coriander Bread was delicious along with the rest of the food we had. The restaurant is a comfortable place to be in… very relaxed atmosphere, I cannot recommend this restaurant to its full extent you really have to try it for yourselves. You WILL NOT be disappointed. A BIG thank you to ALL the staff at Basmati Rice Wigan for a fantastic meal and excellent service keep up the good work…WE WILL DEFINITELY BE BACK…….

Great food, friendly staff and good atmosphere. Highly recommended 👍

Very nice meal.. Great service by the guys.. Great night out with my work mates.. 🥘 🍻

Delicious food outstanding customer service!

Not one for writing reviews but angry I got food poisoning from this place. I've been in bed for 2 days with sickness and diarrhoea. First time here and never again, infact it's put me off eating Indian food again🤮🤒

Lovely food and service ,12 of us Friday night , will be back thank you

Had the Sunday special and was excellent value. Food and service excellent

Ordered a takeaway delivery on New year's Eve. Our food arrived on time and our food was first class. Highly recommended.

Excellent curry will definitely return.

Omg Went here for dinner on a Sunday evening, staff were brilliant,I asked for some recommendations for vegetarians and we weren’t disappointed, probably the best food I have ever eaten! Tarka dall was fabulous Thanks so much

We have just been to The basmati Indian restaurant and it was brilliant, the food was spot on, the staff were brilliant, informative and very courteous. My Husband who doesn’t like very spicey meals wasn’t sure what Dish he wanted to try, so he asked our waiter and he give him dish that he thought would be ok for him which was Butter Chicken Masala and My husband said it was perfect, they didn’t encroach whilst we were eating the meal and didn’t rush us out the restaurant. I can’t praise this restaurant enough, it’s spotless and very well run so thank you Basmati for a lovely evening. If you looking for a place to eat and relax I would highly recommend The Basmati Restaurant.

Our local curry house. Never disappoints. Friendly and relaxed with amazing food. Will be back many times! Good vegan options.

Fantastic meal for an 18th birthday great service, food hit and tasty, would definitely visit again!

Another great meal at basmati never disappoints we had a meal with our friends and family and we were treat like long lost friends

Fantastic food and experience! Lovely staff and loved the food, so much flavour and variety. Abdul was amazing and really good service 👍🏼

Went with 2 friends as a birthday treat and was NOT dissapointed, The food was excellent , vast choice on menu , excellent value for money The hospitality and friendliness of the staff was outstanding, attentive but not Intrusive Free Bailey's at the end of...

Once again food lovely, and on time by far the best.

Excellent food and friendly service from Abdul and the staff. Thank you for your hospitality and for looking after us during tonights visit. Highly recommended, compliments to the chef. As good as it gets

Abdul was outstanding! The food was amazing! Great value for money! We’ll 100% be back 💥 AKBURI CHAM CHAM 🤤

Vegetarian, Eastern Nepalese garlic chilli was awesome. There must have been at least a bulb of garlic and fresh green chillies. Very friendly and some sarcastic (in a nice way) staff. Tarkha Dhall was nearly as good as it was back in East (Nepal and India). Consistency of thick soup with plenty of salt and garlic. Can't fault it, yet found it to be slightly pricier than the norm. The tables were not cleared straight after the departure of the clients. Wouldn't go to Basmati for a romantic night out or a 1st date but would definitely go back to satisfy my taste buds. Would recommend.

Delicious meal with friends - mixed rosti amongst a variety of other curries. Great service and value. Starters and mains lovely

Excellent food and service. Everyone enjoyed their meal. Loved our evening! Very friendly staff and nice atmosphere

The food is 10/10 and Abdul was phenomenal. Attentive, funny and polite ! He made our night by being so perfect and fabulous ! A credit to the team and wigan

Absolutely fantastic meal complements to the chef and staff are amazing 👏😁

Was here on a work trip and randomly walked into the restaurant. I'm so glad we did. Food was so good, spicy and also nice and friendly staffs. Ordered garlic chicken chilli and king prawn, delicious!! Will definitely recommend it. If you are in town,...

This is the best Indian in the world. Cannot find better. Abdul provided 5 star customer service, he’s a pleasure to your company.

Fabulous evening spent at the Basmati Restaurant. Food was delicious and the service was imecabble. We will definitely dine out there again.

Never been before but would highly recommend. Staff lovely and food excellent x

Great food and great service, nice new clean modern decor 10/10

A large group of us went last night. It’s just recently changed owners and my mum had read a bad review somewhere so we were a little apprehensive. I’m guessing it was just teething problems because we couldn’t fault one thing! Everything was lovely! The...

Very bad taste and afraid of food colours they are using. Not a right choice for indian taste

Not satisfied..very disappointed with taste. Biryani it's like a colour spicy rice.. chicken tikka it's full of food colouring. Still oil flavour hurting my taste bud

Best curry by far. Excellent service by Abdul. Will be coming back very soon.x 5 star.x even got to take some home with us.

Fantastic food, brilliant staff, very clean surroundings 10/10