Basilico - Fulham in Hammersmith and Fulham

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Just ordered via Deliveroo order arrived hot , juicy and was delicious ! Lately , most pizza places we’ve ordered from , pizza has been dry ! We were so happy with our Huge Diavola pizza ! Highly recommend

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I ordered a pizza through Deliveroo which advertised it would be delivered in 10 mins. After 45 mins I called the restaurant and was told that it was in the oven and would be with me in the next 30 mins. In that time I could have made my own pizza and built a pizza oven cook it in!

Ordered delivery 2 salads. Food is prepacked. One of the salads arrived without sauce and with the main ingredient missing, apple and Gorgonzola salad was an apple salad basically. Zero attention to detail and customer care. Waste of money

We order once just to try and it was very nice, the edge was crispi and soft at the same time 😍😍😍😍

Just had tonight probably the worst tasting pizzas i have ever had. The crust is drier than a cracker. “ the “ quatro stagione” smelled like old fish we all still have that smell in the nose. Margharita with mozzarella di buffala was watery and a tasteless like tomato water on a cracker. The salumi pizza was horrible too and we found pieces of plastic threads inside. Avoid this place! I called the restaurant to let them know the pizzas where not good, the man over the phone was rude and couldn’t care less...

We have been customers of Basilico for the past few years, ordering a pizza on average about once a week. Last night was the worst service we have ever experienced. Our pizza took nearly 2 hours to be delivered, despite a few phone calls to chase up when the person I spoke with kept assuring me that the pizza would be with us in the next 20 minutes... We finally just cancelled the order (and have requested a full refund) to find a very badly tempered delivery driver half an hour later demanding to deliver our cancelled pizza. We said we didn't want the pizza and had cancelled the order, when the driver threatened to simply dump it on our doorstep as he would refuse to take it away. It was a very unpleasant and threatening conversation after an evening spent waiting for a delivery which should have taken 40 minutes. Unfortunately, I reckon this will be the last time we order from Basilico - such terrible service.

I used to love this restaurant for takeaway but the pizza was delivered very late and cold - AGAIN! I used to have a note on the order telling them not to deliver it cold so clearly I need to reinstate that message!! When I called to follow up on the delivery the person on the phone hung up on me. Not what I expect for customer service from any coming. Yes it’s raining, but that’s why I’m ordering pizza! So disappointing. Won’t hurry to reorder.

I ordered two vegan pizzas, taking advantage of an offer. They arrived very quickly and tasted delicious.

The southern fried chicken smells like fish when certain cooks are working in this place and its disgusting. That same staff member couldnt cook a microwave meal.

I tried to order a pizza for 8.30pm on a Monday online. Their site is terrible and does not let you complete your order (I tried on both Chrome and Safari browsers). I then called, specified 8.30pm and it arrived at 8.10pm. It will be cold by the time the person who it's for arrives home but either way, it is lukewarm at best upon arrival. I will not be using again.

We get pizza from here for the office and everyone loves it! Huge pizzas, lots of varity and lovely think crusts!!!!

The pizza is actually quite good. I'm only giving it 3 starts instead of 4 because the service was way too slow.

Ordered through Amazon Now Pizza arrived in a terrible state. Looked like it was thrown around after taking it out of the oven. Good taste though.. Definitely not recommended for delivery.

The restaurant is fine, but it is at quick pizza delivery that this branch of Basilico excels. The menu options are large, the deliveries reliable. While the crusts may never reach NYC's best, these are reliably good pizzas.

Si te gusta el lenguado seco, debes apreciar la pizza. Si te gustan los tomates con mozarella di buffala SIN condimentos, ni siquiera aceite de oliva o sal o pimienta, pide ahora.

The Pizza was cold and flacid and £15 for a 10 inch without meat - what a disappointment - never again -

Good pizza but way overprice! Nearly £30 for a 2 persons pizza, it probably cost them £5 to and 3 minutes to make... no.

My multiple experiences here have led me to finally write. Always punctual, always tasty and really friendly staff. I usually pick up because I don't want to wait 30-45 mins on a Friday / Saturday night which is understandable on deliveries. Great pizzas!!!

Too much cheese and soggy bases otherwise could've been nicer. Not worth the price and isn't as special as they say it is. Hope they work on making the base as good as they claim and reduce the price

Absolutamente atroz servicio por teléfono pidiendo la pizza. Él no quería estar allí y no quería hacer su trabajo. Obviamente.

Pedimos una pizza por primera vez de basilico. Por teléfono me dijeron que sería de 30 - 45 minutos. Llegó en unos 25 minutos. Yo vivo a menos de un cuarto de milla de distancia. La pizza llegó fría piedra. Era delicioso sólo una piedra fría. Me llamó decir Basilico y el chico en el otro extremo del teléfono dijo que la pizza no había estado por allí. Se ofreció a hacerme uno nuevo, pero advirtió que es probable que llegue en las mismas condiciones que la primera. Rechacé y metimos la pizza en horno caliente a mi.

No se puede llamar lo que llegó una pizza... Era totalmente incomible... crujiente, principalmente salsa de tomate y poco más!!

Non sona la classica italiana che all'estero pretende di mangiare come a casa propria, ma non sono rimasta affatto soddisfatta..

If you like pizza don't come hereI went ones and my pizza was undercooked How is possible Very disappointed

We just received 2 take away pizza's from there. Mine was the Roma. I was looking forward to receiving a crispy pizza with lovely melting buffalo mozzarella, cherry tomatoes and nice parma ham. What I received was a cold pizza with 3 wafer thin dry blobs of mozzarella, not succulent melting pieces of buffalo mozzarella by any stretch of the imagination , 2 dry salty stringy slices of what shoudl have been nice parma ham and fair enough quite a bit of rucola. Last time we ordered pizza from here was ages ago and it was bad. We decided to give it another try since quite some time had passed.Will we order pizza from here again? Definitely not, as nothing has improved and what delivered was nothing to enjoy. It is all very well that they put invisible mozzarella on pizzas to reduce calories but guess what if I want a healthy low calorie meal I make myself a salad and grilled fish, if I order a pizza I want succulent stuff to enjoy on the carbohydrates that I m eating since it is a treat and no every day meal . If it is cold bread with tomato sauce and a couple fo other unappetizing dried up bits on it , I m afraid none of the calories are worth eating it as there is nothing there to enjoy anyways. No point in advertising wood burning oven and so on and deliver something as unappetizing as I got. waste of time

It's really simple. Delivery promised within 45 minutes - 35 minutes later it arrived. Cold and unappetizing.

It's true there isn't enough competition as far as pizza delivery services in London are concerned which is why these products are very expensive for what they are. However, this pizza and service is by far the best on the market and I will definitely be using this service again should I desperately need it!

Absolutely SHOCKING lack of service from these people. How on earth are they actually in business?! Ordered two pizzas just after 7pm tonight, and it's now 10:15pm and STILL no delivery. We tried calling both numbers on their website, and there is NO answer. There is no courtesy call to say there will be a delay, and no email either.

Nothing more than a posh papa johns. This takeaway pizzeria markets itself as an upscale fire oven authentic Italian pizza place. What you get instead is cracker bread dough (not the soft chewy blistered dough you get at a real pizzeria), tasteless sauce and toppings that don’t belong together. Also don’t forget the cheese- not Fresh Mozzarella, more like that block of grated crap. Oh and the slight fragrance of cleaning spray on the pizza, perhaps this place needs a thorough wipe down before you start making the pizza ?? Don’t use the customer toilets either, rather disgusting and reeks of curry. You only have to look at the work tops and floor yourself to judge the cleanliness of this place. Too expensive for what it is, very disappointing Pizza in all respects and I would not recommend unless you wanted to try an alternative to Dominos. At these prices you might as well get a takeaway from Pizza Express or Prezzo.

Ordered takeaway on a Friday night - big mistake. Our nearly £18 pizza took ages to deliver, arrived cold, undercooked and looking bereft of toppings. We grated extra cheese on and put it in the oven to make it edible. Wish we'd walked round the corner to Wholefoods and picked one of theirs up instead. Still amazed at being charged £18 for what was effectively pizza base with tomato sauce and a few token shreds of artichoke and a couple of blobs of mozzarella. They might need to revise their claim of being the finest wood fired pizza.

The food was absolutely terrible - tasteless, like eating cardboard.On the plus side we got a full refund.

I prefer this pizza delivery to any others in the area. Much better than the regular chains. If you want a decent quality pizza, this is the place. Mind you I usually get the plain Margarita so nothing really venturing there

Personally I prefer thick pizzas, so I'm probably a bit biased, but when there's a thin base, I prefer them to arrive hot and this place usually seems to deliver cardboard tasting cold pizza.

Perfectly tolerable... If you're willing to wait two hours for a delivery. And you like indifferent service. And cardboard pizza... Enjoy!

Very hit and miss which is a shame as it used to be my favourite authentic style pizza place. For the delivery service - I would avoid the weekend entirely. My Pizza arrived after 90 (ninety) minutes and a phone call during which no explanation or apology was given. It was cold when it arrived. By that time I was so hungry I couldn't face sending it back.

My wife and I loved this place atmosphere and it's food. It's name is also funny as we love anything that's italian!We'll go there again!

Not my first pizza from here - I particularly like the Diavolo. Always well cooked and promptly delivered although they done always remember to read the request to slice it.

Fantastic, fresh with quality ingredients and even has vegan options. It is expensive but worth it.. My friends also like pizza night!!

Take away, prezzi altissimi per pizze cotte a legna nella tradizione napoletana...peccato, le buone intenzioni c'erano ma onestamente quando sono all'estero, da bravo napoletano, evito di farmi illusioni: possono usare il forno a legna ed i migliori ingredienti ma il risultato non sarà mai all'altezza. Consiglio il vicino Pizza Hut, almeno so cosa mangio e a prezzi ragionevoli.

Ordered pizza , garlic bread, salad. On Friday night watching the World Cup. Waited 40 mins when it came massively disappointed was really dry and bland garlic bread and pizza. Rang up complained the pizza and garlic bread was horrible , got a really nice girl member off staff who offered a replacement when we received the new ones they were gorgeous really lovely it was amazing the pizza was really good

Pizza very expensive and not very nice, poor ingredients used. The menu isn't particularly exciting. Staff are rude. Buy a supermarket takeaway pizza instead!

Well, where to start. The pizza was cold when delivered, the delivery man reluctantly gave me back half the change he was supposed to give back. First time in my life I had to throw away a pizza, it was so horrible!

On a good day- delicious pizza, generous toppings, delivered hot and with a smile.On most days - average base, measly toppings, delivered luke warm, poor telephone and delivery service.Don't bother- it's not worth the gamble.

I called to order a pizza for delivery. I was told they do not deliver to my post code even though their website clearly stated they do. The man taking my order put me on hold and then just hung up the phone without bothering to call me back. Infuriating.

ci fermiamo a pranzo per mangiare una pizza nulla di speciale ci aspettiamo comunque personale cordiale e posto carino in zona centrale di londra.servizio abbastanza veloce e buona qualita prezzo

I can honestly say I have never been disappointed with the Pizza here. The staff are always welcoming and I keep going back.

I used to order pizzas from Basilico a few years ago and they were always delicious and well made. Now that I am living in the area again I ordered my old favourite, the Ruspante pizza which is supposed to be with gorgonzola, smoked chicken and red onions. When it arrived, (within half an hour - so the 2 stars are for excellent timing) the pizza was stone cold, undercooked and very doughy. There was no chicken on it and the red onions were crunchy and almost raw and the crust was so chewy it was almost inedible. For over £20 we had almost raw marguerita pizza with some raw onions and a salad which had not been washed so tasted crunchy with earth. NEVER AGAIN. Basilico used to pride itself on the quality of its pizzas but the standard has dropped so much that Sainsbury's fridge pizzas would give them a run for their money. What a horrible meal and what a waste of money. Don't bother when there are so many other good wood fired pizza places in London which are better and cheaper.

Pizza & pizza box had holes in it!! Surely the delivery man should take better care? Started to eat anyway, but cold & similar to cardboard!! Staff were helpful when I complained. Would be best to eat fresh pizza in Basilicio, not cold damaged delivered pizza!

A business trip in London, and I found myself at Basilico, Fulham Road, London. A takeaway Pizza place selling proper woodfired pizzas. I was treated very well and 3 of us shared an 18" Pizza carciofi. The first time I had ever experienced a tomato-less pizza, and this was delicious. I would recommend their pizzas.