Based on 26 opinions finded in 1 websites
Based on 26 opinions finded in 1 websites
Opinions
The potatoes were raw and uncooked, rice was hard, tiny portions ( thankfully). Curry was oily and stale. Staff were bored, uninterested and unhelpful, (apart from one server, who was really helpful). The tap water was luke warm. No hand gel available. I asked to speak to the manager. They were not available. The stairs were dirty. Plastic side plates offered. It was empty on a Saturday evening, that should have been a warning. Very disappointing.
Bernadette S . 2023-09-24
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3 diners, arrived 630pm. Place wasn’t busy, we were the only ones there. Drink- The pina colada and mango lassi , spot on. Mains- chicken steak/ lamb chops both came with 3 sides-mash, roasted veg and pepper sauce, and a kids burger and chips. Asked if we could swap a couple of the sides with other sides on the menu- answer no. My lamb chops without sides arrived 5/7 mins before the other meals . I had to ask if they other 2 meals were coming the wait was that long. Ordered coleslaw & chips as extra. Imagine our surprise when we were served with a tablespoon of coleslaw. Im not joking either and then the same for the roasted veg. The sides to the lamb chops still didn’t make an appearance until 15mins later. The servers are young and polite however not attentive. The bathrooms were vulgar, nauseating and very much tarnished. bathroom lights are very dim: Skid marks on the toilet Water on the floor it looks like it has never been cleaned! and certainly people don't take care of it Never again.
S J . 2022-11-05
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Extremely diabolically awful place. Went with my family of 5 and we were made to wait 30 mins for a table which is fine. But then an hour passed and they took a family of 4 in before us who said they had not booked in advance 😞. The staff are so rude! They shout and look very unhappy to be working there.
Mariah . 2022-08-28
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The place looked nice but the toilets are dirty and stinks think they need to put some air freshener as they do not have a window or a fan for the air to go out and fresh air to come in very unhygienic staff not so friendly food wasn’t the best some of the food was cold and who uses plastic plates not so professional (cheap) really guys you need to sort your management out
heather . 2022-06-07
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Went today for my daughter’s birthday party although there was 35 of us and paid £344 did not get the service staff was very rude and snobby specially the girls didn’t come once to ask if we needed anything.. won’t definitely be going there again and wouldn’t recommend anyone to dine here with family, as the atmosphere wasn’t great and the staff do not know how to provide good customer service and satisfy the customer needs. also the toilets were dirty and unhygienic and unusable.
John . 2022-06-07
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Dont just judge the place by the decor. Place is run by very young staff who don't know alot about customer service, seems short staffed, not once did the staff come up and ask if everything was okay or not or if we needed anything, had to tell them to clear the table after starters were served in plastic plates and was dirty. Mix up of orders. Food not that great. Wouldn't recommend for a party or family function. Won't be going there again.
771rehanar . 2022-05-22
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We went for our iftari. The food was absolutely disgusting no flavour packed with chillies...paid £80 WASTE of money. Would not recommend at all. The place was ran by kids rubbish customer service. We all ended up with Stomach ache. Zero rating for this place.
519jasming . 2022-04-29
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This place is nice deco only,but food prices are ridiculous expensive.. Slow service too. Not going ever again Bad experience
Kurnal12 . 2022-04-15
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I came to bbq gardens for my birthday meal with my family and the food was delicious we were all really impressed with how great the service was!
anila s . 2021-08-29
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Visited tonight with my family got seated imidiatly waited 15 mins for someone to come take drinks order in end had to call them over. My children went to toilets which they said were disgusting and had to inform them they were that bad. Food arrived quickly had to send back plate that was chipped, jugs of pops tasted diluted and warm. Food was very overrated and just ok. Then waited another 10 mins to get staff attention for bill, one staff busy eating another busy with customers, then waited even longer until we all stood up and went to till as we were sick of waiting by now. Bill came to £130 for a family of six. I won't be back.
cassiea539 . 2021-06-10
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went here today. Friendy staff n nice deco. Donna was nice but pls avoid the curry very weak n bland. Give the place a try but avoid the currys.
kyrunb . 2020-08-31
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Curry tasted sweet, coke bottle was warm, kebabs tasted like they’d been there for 10 days. Disappointed, service was poor, had to ask for glasses and tissues and wait 5 minutes for them to be given.
Faris94 . 2020-08-19
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If you're looking for a great place to eat with a charming atmosphere and superb food, then this is the place. Impeccable service and great portions sizes. The rustic furniture and outdoor lighting creates a garden ambience. We had a lovely evening out with family tonight. The tawa tickled our tastebuds (if you like it spicy) and was more than we expected. The staff were extremely polite and helpful.I honestly can think of a bad word to say. We will definitely be back with a much bigger crowd!
qamarmalik . 2020-03-06
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I went with my husband and two children and we ordered the Tawa. It's one of the best Tawa's we have had. My kids enjoyed it and commented how lovely the food was. We will definitely going back and trying other things on the menu. The decor is really nice and welcoming. It has a family feel to it.
nissyn2017 . 2020-02-08
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Food was very nice, My friends got their food within 20 mins, i was left waiting at my table whist watching my friends eat their food and i was very hungry, I got my food about 15 minutes after they did and they had nearly finished by the time I started to eat, wasn't happy with the services staff didn't ask us once if everything was okay, also I got my drink at the same time as my meal which is strange you normally get it within 5-10 mins. They refused to take multiple card payments because it was 'too difficult' not everyone at the meal had cash.
BigMo1994 . 2020-02-05
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Good atmosphere with great food and a good range of drinks. The food portions are big and many dishes can be shared.
MohammedA10247 . 2020-02-03
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The waiter was so polite and everything was done so smoothly and nicely definitely would recommend the tawa, will be coming back again as it’s such a beautiful place for pictures too also the manger was lovely!
Lishaaa391 . 2019-12-24
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I visited with my family , my son loved the place! Staff were very friendly and the service was fantastic! I had previously ate at the restaurant a few weeks earlier and the portions are a good size and great value. I would love to...
Misbah0 . 2019-12-23
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Stumbled across this hidden Gem, fantastic service and food is delicious will visit again. Set in the grounds of Sunrise has plenty of parking. Also open kitchen area .
travelandlifestylewy . 2019-12-10
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Ordered the Tawa for 4, all food was nice and the decor was cute too! All staff where friendly too! No complaints!
270harrya . 2019-11-23
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Came across the place on social media so thought to pay a visit myself. The atmosphere is blissful and soothing. We orderd a tawa for 2, food was tasty, had so much flavour to it. All in all top notch quality of food. Definitely recommend...
906ripab . 2019-09-30
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Travelled from london today and came across this restaurant, Great customer service, great food and very fast service all for a reasonable price, will defo go back.
tal7862016 . 2019-09-28
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Platters served on a Tawa dish. Very different to what I've had previously, everyone got stuck in and there was plenty..Quality of food was good!
James C . 2019-09-16
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Beautiful place top class food great atmosphere with friendly staff its definitely worth a visit....
Benjimante . 2019-08-18
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I loved their quirky nature interior including the outdoor themed toilets! The staff-member that greeted us was friendly. Unfortunately the music was super-loud and it was drowning our conversation so gladly accepted the opportunity to sit outside on their rooftop enjoying the breeze and luckily...
HeavenPeace . 2019-07-17
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Food is amazing, Service i received from Saima was incredible. Well done to everyone, the food was delicious.
dillykhan . 2019-06-27
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158 Opinions
Was thinking why is everybody at the place next door.and not here. I KNOW.WHY.NOW. CHARGED US £38 FOR 2 SMALL CURRIES 3 ROTIS AND 2 DRINKS LOL. IT said £8 a curry. Should have been £24 max if chapatis nd 2.drinks cost 8 pound even..THE MAN WAS CONSTANTLY ASKIMG AND YOU WANT MORE.FOOD ASWEL. Very bad honestly
370 Opinions
Mediocre food and bad service like waiter pushing himself through guests or making fun of customers. The overall experience was very bad, not worth it and rather uncomfortable. Everything you are not looking out for when dining out.
1215 Opinions
Can't really rate the service as I had a take way, but this place has gone downhill. From wrong items to bland flavours, it isn't the same.
2323 Opinions
1 of the worst an not fresh food, gave me bad stomach pain an violent diarrhoea, I would never order from here an I wouldn't recommend the food it was so bad!, wasted money as barely ate any of it an had throw it away an it made ill