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3.8

Based on 4.030 opinions finded in 3 websites

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Nº 1004 in 1508 in Islington

Nº 9 of 11 Brasserie in Islington

CUSTOMERS TALK ABOUT DISHES WITH..chickensirloinsaladcoffeecheesefishbeautifulsteaktenderfilletmeatribeyeoldpopcorncookedsteaks

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Delicious food, friendly service from Shah. Steak, salad and tiramisu, could not fault it, and all very efficient. Thank you

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Sally&Stephane&Leo . 2024-11-21

MORE AT TripAdvisor

He estado aquí un par de veces y realmente disfrutar de este lugar. La comida es siempre encantadora y el personal es muy acogedor y atento. La comida tiene un precio razonable y usted obtiene su dinero por valor de . Sin duda un lugar para venir cuando quieres una comida casual pero agradable con un cóctel descarado a un lado. Gracias especiales a shah que nos sirvió hoy muy buen trabajador educado que siempre nos da un trato encantador.

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A P . 2024-11-13

MORE AT TripAdvisor

8 de nosotros fuimos por el Bottomless Brunch, tuvimos una tarde súper borracha. Comida encantadora y un montón de bebidas fluyendo, hicimos la actualización del cóctel. . Aperol Spritz y Love Absolutely eran nuestros favoritos. También un gran saludo a Jay que nos cuidó por la tarde. . gracias!

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EastLondon123 . 2024-11-12

MORE AT TripAdvisor

¡Este lugar es tan agradable! ¡Las bebidas son increíbles y Harper era un camarero brillante! ¡Sin duda volveré aquí!

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Jacob L . 2024-11-06

MORE AT TripAdvisor

¡Es la primera vez que vengo y me encanta! Nuestro camarero, Harper, fue fantástico. ¡Era tan amable, divertido y muy rápido! ¡Definitivamente volveré!

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a v . 2024-11-06

MORE AT TripAdvisor

Standard hotel convenient for St Pancras .

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Mark Deery . 2024-10-01

MORE AT Google

Clean, spacious room with comfy bed. Very quiet...wasn't disturbed by any noise. Breakfast was good and staff friendly, helpful and polite.

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Jennie Tweedy . 2024-10-01

MORE AT Google

Clean and modern hotel, ideal for onward travel.

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Bernie K . 2024-09-29

MORE AT Google

Underwhelming and Overcooked Came here for a meal after a trip to London with family, never having visited the steakhouse before After arrival we were taken to our table where the server just plonked our menus down and left returning 10 minutes later to take our order I ordered a Sirloin cooked blue and my acquaintance cooked medium rare The unseasoned steaks arrived with just chips and sauce, which I found rather lack luster to discover no garnish (would of been nice to have some veg etc) On cutting into the steak we discovered both steaks to be overcooked with the Blue being served medium rare and the medium rare served medium well to well. I didn’t want to make a fuss at first as these things can happen but a steakhouse who can’t cook steaks correctly is a bit worrying. After trying to eat some of the steak which I found very bland (Good job the sauce was there) the server finally came to ask if everything was ok where we explained the situation. He offered to replace the steaks but by that point and having already eaten some we decided that waiting for another when we needed to catch a return train was not going to be appropriate I will say cudos to the waiter who expressed his apologies however the manager was not very sympathetic like it was a chore to come and chat to us Overall for the price I felt that it was rather disappointing especially the quality of the steak and presentation

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Dominic D . 2024-09-20

MORE AT TripAdvisor

Bar+Block has never dissapointed me with their great service and even better food. Highly recommend! Customer service is perfect.

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Marta L . 2024-09-14

MORE AT TripAdvisor

Would definitely recommend this establishment! Shah was very attentive and friendly, I would suggest a visit here to visit and try the bottomless brunch menu!

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Tom . 2024-09-14

MORE AT TripAdvisor

Un grand merci à Muhid pour son accueil si sympathique et toujours à l’écoute de sa clientèle, un service impeccable et un repas vraiment excellent pour les amateurs de viande réguliers ou occasionnels. À conseiller pour les personnes qui résident à l’hôtel Premier Inn King’s Cross … et les autres ! Thank you Muhid :)

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NOWAK J . 2024-09-09

MORE AT TripAdvisor

Had a great meal here with the kids whilst staying at the Premier Inn. Shah was our waiter and he provided an excellent service. Food was great, well priced for London and 2 for 1 cocktails as well!

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Nicholas James M . 2024-09-08

MORE AT TripAdvisor

Really lovely stay, absolutely will be staying here again

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Fitmomma.loraine . 2024-07-29

MORE AT Google

Very basic hotel with no fridge or options to even iron a shirt. Bed is very comfortable and tv was fine. Bathroom was small and compact shower was over bath and had a high side so awkward if you are not steady on feet or are short in stature. Shower with rain water head was a little low for me (6ft 2in) but water flow was good and temp consistent. Reception are helpful and expect if you need anything they will do their utmost to help.

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A. M. Kirby . 2024-07-29

MORE AT Google

We had a lovely room very clean bed comfortable breakfast was excellent

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Sylvia Bower . 2024-07-28

MORE AT Google

Excellent hotel with a great location the staff as always were on point👍 No issues at all a nice bar attached to the hotel so yes all good! Many thanks 👍 Cheers Paul

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Paul Dyson . 2024-07-27

MORE AT Google

Positives: + Great location for public transport connectivity being next to King's Cross station + Some decent bars, eateries and convenience stores nearby including a Costa on site and a Tesco Metro around the corner + Friendly professional staff, great check-in from Natalia + Modern, trendy atrium/lobby + Good soundproofing in rooms Negatives: - Terrible free WiFi, no doubt as an inducement to purchase paid 'Ultimate' WiFi. When spending £200 a night on a room I really don't expect such bad WiFi these days.

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Paul Sedgwick . 2024-07-25

MORE AT Google

Nice hotel on arrival , good booking in system . Modern . Great for coming off the train Our experience here we couldn’t check in early on arrival when we was willing to pay . Which was ok we stored our luggage , upon arrival back to the hotel , we got given our room - 2 nd floor . Smell of urine in the corridor , the room hadn’t been cleaned glitter over the floor and hair . Bathroom damp No refilled tea and coffee . Strong odour of urine in the room , bluetack on the wall above the bed , the heater / air con wasn’t working . Couldn’t get the heat down it was boiling , the temp outside that day 27 degree heat and the windows don’t open . Went to reception to explain , sent a cleaner ( she arrived - just to pick the glitter off the floor and the hair with her hands . Maintence person arrived to say he can’t fix it brought two fans ( not ideal ) circulating hot air and very noisy. Went to reception explained we need to move. Told many times we couldn’t as they had no other rooms . Then we had finally got to move - room cleanish , air con works . No towels . We won’t be returning .

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Emma . 2024-07-21

MORE AT Google

Lovely twin room. Breakfast in the restaurant was nice . Location. Right next to King's Cross Station so handy for getting tube into London.

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Lee Fletcher . 2024-07-20

MORE AT Google

Great position for St Pancras and the Eurostar. Lovely rooms, decent food and good prices.

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Sue Lee . 2024-07-19

MORE AT Google

I recently had the pleasure of dining here and it was an outstanding experience from start to finish. The food and drinks were exceptional What truly set the evening apart, however, was the service provided by our waiter, Thomas (Tom). Tom was incredibly attentive and ensured we had everything we needed throughout the meal. We look forward to returning soon.

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Malyun A . 2024-07-17

MORE AT TripAdvisor

Fun place for a delicious dinner whilst staying at the premier inn. Jay was the best waiter. He served us two nights running and was brilliant both nights. Professional, friendly, efficient and top notch service. Many thanks to Jay..he should be commended. Great energy and always vigilant to see who needed service. Well done and highly recommend

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Franceska N . 2024-07-15

MORE AT TripAdvisor

We wanted to sit in the bar area because we were ordering sharing plates, but were told we had to go to the restaurant for food. After we ordered our sharing plates, the waiter abruptly asked if that was all we were having. He then came back 5 minutes later and told us we had to sit in the bar (which is where we originally wanted to sit) because we hadn't ordered enough food. There was no help to move tables. When our food arrived, one of the sharing plates was stone cold and had to be sent back. The bill was then thrown at us before we'd even finished eating without asking if we wanted a dessert or anything else. All round, not a great experience.

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Ruth C . 2024-07-15

MORE AT TripAdvisor

Lots of choices on the menu, food was fresh and delicious, our server Jay was super helpful and very pleasant. It was quite busy but we didn't wait ling at all for our food/ drinks.

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Jayne R . 2024-07-15

MORE AT TripAdvisor

Jay was a very attentive and pleasant waiter. We enjoyed the steak and burger and tiramisu. The restaurant is part of the Premier Inn so very convenient.

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thenvoyager2017 . 2024-07-15

MORE AT TripAdvisor

Calm hotel just next to Saint Pancras and Kings Cross stations Good steak restaurant

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Jan van der Hoeven . 2024-07-13

MORE AT Google

Natalie, Hocne and all the staff do a great job Eventhough rooms are small they are clean and pleasent. Location is ideal.

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roni marino . 2024-07-03

MORE AT Google

Fabulous hotel within an ideal setting for all transport links. Staff incredibly helpful and the manager (Roxana) went over and above with service. Will return.

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hayley hudson . 2024-06-30

MORE AT Google

The hotel is very close too the station. The room was clean with fluffy bed and a spacious toilet. We checked at midnight. The staff mixed up our room with another group of guest, which costed a bit of time to make things right. We’re still quite satisfied with the service as the staffs were considerate, friendly and polite.

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Ling Ling . 2024-06-29

MORE AT Google

Caught a fungal infection from the sheets. Thanks!

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Ian Smith . 2024-06-29

MORE AT Google

Great place to stay right by Kings Cross Station

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richard day . 2024-06-02

MORE AT Google

Great stay. Couldn't be more central for Kings cross

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Helen PS . 2024-06-02

MORE AT Google

The location is very good. The cleanliness of the room was average, as there was a bit of dust. We only booked a regular room, and the WiFi didn't work at all. The room is very soundproofed. I live on the top floor and it's very quiet. The room is small and there is no refrigerator. Maybe we didn't arrive during the peak season and there was no queue to check in. In a place with high prices in London, this price is already very cost-effective.

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To娜娜 . 2024-05-29

MORE AT Google

Good location, several issues with room that went unattended (shower head stuck facing the wall, no toilet paper when arriving etc) also a struggle if you’re trying to sleep at any point as cleaning staff and general hotel staff walk around the halls talking to each other very loudly and scream at each other down the hall etc.

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Rachel Bohr . 2024-05-28

MORE AT Google

Always a lovely stay, nice rooms, very clean including public areas and very convenient for stations and sightseeing.

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Liz Needes . 2024-05-25

MORE AT Google

The shower was bad, unfortunately. Breakfast was fine.

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Sem Sem . 2024-05-25

MORE AT Google

We had a wonderful time. Great customer service and Shah was amazing and too care of us brilliantly. We will be back tomorrow!

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lauracassullo . 2024-05-19

MORE AT TripAdvisor

Shah and his team have been exceptional throughout the day. We booked a boozy brunch and though initially slow to start they timed from our first drink and we were constantly topped up. The food was also great and was awesome value for money. Would definitely be back. Thanks to Shah and the team.

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BigD354 . 2024-05-19

MORE AT TripAdvisor

We went for the bottomless brunch for a friends birthday. Great location, great food with proper sized portions. Mr Shah was so attentive without being intrusive, fabulous service. Would highly recommend. Great value.

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Criona f . 2024-05-19

MORE AT TripAdvisor

Had the bottomless brush, food was great and service was fantastic. Our bottomless drinks were always full and the food was delicious. A special mention to Shah for looking after us, he was exceptional!! Thanks.

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Steve L . 2024-05-19

MORE AT TripAdvisor

Amazing atmosphere! Great food and drinks! Amazing service, Shah was excellent waiter and took very good care of us! We will come back!

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Bella M . 2024-05-19

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W Mr Jay bro sorted us out with the most bussing food forizzy. 🥶🥶🥶 It was my friend's birthday and he clutched him up rq with a cheeky brownie.

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Anton G . 2024-05-19

MORE AT TripAdvisor

Food was excellent , the food and service was excellent this time , there new margarita cocktails was excellent and our service Naveen taken extra care of us and recommendation was good with drinks , I will visit again soon

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Naveen R . 2024-05-18

MORE AT TripAdvisor

Muhid was amazing all afternoon made off the menu cocktails and accommodated all of our requests we are frequent returners thanks to him he is a fantastic block and always does his best!!!

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victoria w . 2024-05-18

MORE AT TripAdvisor

Perfect place for your family and friends! Want to highlight their waiters, they complete their work for 10/10! Best steak-house in London!

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Ivangay I . 2024-05-18

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Wir hatten gestern Abend einen sehr schönen Abend im BAR + Block Steakhouse nähe der King’s Cross Station. Wir hatten den besten Krllner! Muhid war sehr freundlich und zuvorkommend und hatte trotz dem Trubel alles unter Kontrolle!

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KatharinaBundai . 2024-05-12

MORE AT TripAdvisor

Absolutely amazing food and service. Muhid was our server, and he was brilliant. Food and drinks were lovely. We was here for a birthday meal and the service was brilliant.

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Jamie M . 2024-05-12

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We visited yesterday and were looked after by Muhid. He was great and very attentive. He was superb with my son. Thank you!

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Jen M . 2024-05-12

MORE AT TripAdvisor

We had Sheshi and he was so efficient with great attention to details I would come back here again with friends, he’s handled the floor so well!!!

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A9155EZsandraa . 2024-05-06

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Went here for dinner for three nights and each time the food was delicious. The steak was very succulent and full of flavour. We were served by Muhid and the hospitality was excellent. The is manager Manoj Gm.

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Georgs G . 2024-05-05

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Had a fantastic bottomless brunch. Jay our water was great, kept the cocktails flowing and was so pleasant. Highly recommend this place for a great afternoon of nice food and drinks.

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Explore55986891626 . 2024-05-04

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Came here for brunch/lunch - Jay was a great server, wish cocktail menu for brunch was more diverse, but apart from this was great service.

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Nnebuife O . 2024-05-04

MORE AT TripAdvisor

Overnight stay before VERY early train next morning. Got 6 hour's sleep before 0430 alarm call from night concierge!

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Mike M . 2024-05-03

MORE AT Google

If you don't have many demands there The hotel is not bad, 2 steps from Kings Cross which connects you perfectly with all the areas, but the rudeness and antipathy of everyone I found at the reception left me speechless..

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Sarah Bonamico . 2024-05-03

MORE AT Google

Very average. Definitely not Premier Plus. As far as the room was concerned it was probably a Premier Minus. The bed was fine though. The one chair in the room was made of concrete. One chair! No safe! Which average hotel near an international railway doesn't have a safe?! No complimentary water. The toilet roll holder releases paper at almost a sheet per pull and then disappears. Unacceptable. The towels absolutely reeked of some really ghastly chemical that made me gag. One socket near the bed was broken. Not particularly great at over £200 a night. I ate in the restaurant which was very good and the service was excellent like all the staff there. The location is very good.

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zeon40 . 2024-05-03

MORE AT Google

A good comfy bed. A good location. Friendly staff.

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Amanda Meehan . 2024-05-03

MORE AT Google

Tasty burger. It was very filling. Muhid was our excellent server who brought the delicious food. I tried some steak and it was quite tasty.

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Edward G . 2024-05-03

MORE AT TripAdvisor

Great food and great service. Special shoutout for Vamshi. Food was amazing. Very good recommendations. Hope to visit soon.

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Amoy G . 2024-05-03

MORE AT TripAdvisor

Another lovely visit to Bar+Block Kings Cross - we were served by Muhid, we have a few different dietary requirements and he made sure we were made to feel welcome and had a whole load of options and freedom - definitely coming again!!!

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Thomas E . 2024-05-03

MORE AT TripAdvisor

Nice restaurant fast service and good food our server was sheshi and is really nice . We did come here from holland. Bye bye to next time.

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Dream43186475920 . 2024-05-02

MORE AT TripAdvisor

Puntúo normal porque fue una de cal y otra de arena. Nos alojamos en el Premier Inn de enfrente, que recomiendo. El primer día cenamos allí y nos tocó un camarero encantador y otro bastante borde en la barra. Tuvimos que esperar 30 min que...

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albertop913 . 2024-04-29

MORE AT TripAdvisor

The food was amazing Muhid our server was helpful explaining dishes on the menu to us and giving friendly and efficient service. The ambience was excellent too. This is a cut above your average Premier Inn restaurant and is particularly keenly priced if you get...

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JOHN M . 2024-04-29

MORE AT TripAdvisor

Business rooms are great and breakfast is good. Located directly at Kings Cross. Sometimes a bit loud in rooms towards the street.

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M K . 2024-04-29

MORE AT Google

Great experience ! Had a lovely brunch thanks to Mr Jay !!! Lots of food and lots of drinks for so little price Thanks once again !

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Jaidene C . 2024-04-27

MORE AT TripAdvisor

Our waiter Muhid was the best! Catered to all of our needs and made an amazing time for our bottomless Brunch for my friend’s birthday - would recommend!

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hannahk217 . 2024-04-27

MORE AT TripAdvisor

10/10 bottomless brunch! Muhid was a great host and made sure we had everything we needed ✨ thanks so much for a good day! ✨

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Camper38301987380 . 2024-04-27

MORE AT TripAdvisor

Celebrated my birthday here, Muhid made it special and sorted us out with memorable experience. I'm leaving with an extra souvenir! We had bottomless brunch, with the added cocktails. The chicken wings were juicy and the steak sandwich more filling then it appeared.

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Tayler J . 2024-04-27

MORE AT TripAdvisor

Super yummy food, definitely recommend. Muhid the waiter gave us amazing service! He was so accommodating and friendly :)

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Wanderer27939728035 . 2024-04-27

MORE AT TripAdvisor

The service was amazing muhid the waiter was so kind and great service It was my birthday and he went above and beyond to make it a memorable evening Thank you muhid for your service

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Hollie S . 2024-04-26

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Came here spontaneously for my friends birthday celebration and will definitely be coming back! We were served by Muhid who was exceptional and gave us such great service, what a lovely waiter! When we mentioned it was my friends birthday, he made sure to make...

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Taliyah19 . 2024-04-26

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Absolutely Brilliant service by team especially Muhid who looked after me, great food and would recommend to all. Plenty of choice and reason priced . Will be coming back

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Andrew G . 2024-04-22

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I made a booking online for 7:30pm due to the reviews. I then turned up a few mins earlier and went to the front desk for the restaurant area. I stood there for 10 minutes and made eye contact with 3 members of staff in...

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Sam H . 2024-04-20

MORE AT TripAdvisor

Outstanding service from Muhid nice and friendly, food was delicious. Definitely recommend this place for nice and relaxing meal.

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Rebecca P . 2024-04-20

MORE AT TripAdvisor

We stayed there for four nights in April 2024 and reserved 2 rooms. The hotel is located in a central and quiet location. 5 minutes from the train station and subway. The breakfast was very good. The beds were good. The room on the ground floor had no window and the only source of light was a wall with glass blocks. It was clean and functional. However, you had to register the room cleaning at the reception. Otherwise the room was not cleaned. Since our flight was postponed, we were unable to eat the breakfast we had booked in advance on the day of departure. The lady at the reception told us that the money had been refunded. However, this did not happen. In response to my written complaint, I was told that they would not refund us the breakfast for 4 people of £37, according to their terms and conditions.

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Isa . 2024-04-20

MORE AT Google

Muhid was really helpful and very welcoming. The food was delicious and service was quick. We will be coming back again!

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Hannah C . 2024-04-19

MORE AT TripAdvisor

£30 for a small steak and extra for even chips, and more for a sauce! The steak was nice and properly cooked which is why it's rescued from a 1* but was only warm not hot. The chips were hot which made me.think the steak...

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D4801AUchrisw . 2024-04-17

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I always come to this restaurant and whenever I come I am always welcomed by a waiter by the name of Muhid who politely escorts me to my table. He was very friendly. The restaurant was very busy today however despite this, he always found...

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Jordan W . 2024-04-16

MORE AT TripAdvisor

Only used it for luggage storage

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Lee H . 2024-04-16

MORE AT Google

The dinner is very good and Muhid offered a birthday cake at my grandma, she is 80 years old . It's very great dinner time, tank's you for all. French family.

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Bérénice D . 2024-04-16

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We came for bottomless brunch and Muhid was absolutely amazing, the moment a glass was half full more drinks were brought over so it literally was bottomless! The food was phenomenal, and such a lovely atmosphere. Thank you Muhid for being so friendly and making...

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Chloe B . 2024-04-13

MORE AT TripAdvisor

We had my birthday dinner. Muhid looked after us and didn’t disappoint. He made us feel very special. I’ve not had a steak that good for a while, I had the 10oz ribeye and it was effortless to cut

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Eiren C . 2024-04-13

MORE AT TripAdvisor

We came here for a family meal. It was a lovely experience. The service was excellent. Mixheal who was our host was very attentive, he had sure the food was served at the highest standard, pipping hot and fresh from the kitchen, he allowed us...

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Josh M . 2024-04-13

MORE AT TripAdvisor

Muhid was great! He was very very friend and welcoming!! The food was a 10/10. Would highly recommend to go here. Muhid was great with the drink refills our glasses were NEVER Empty!! Brunch is great!! Go and do it guys!! Best value for money...

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O2426HGgeorgiah . 2024-04-13

MORE AT TripAdvisor

Good stay, friendly staff, liked the fact they had a Costa and restaurant on site. Don't have to pay to leave luggage before check in. Only problem was the pillows, they were very uncomfortable.

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James . 2024-04-12

MORE AT Google

The check in was very slow and didn't manage to check in the second room, had to wait for assistance. Then they said the second room was going to be on the 4th floor and I was on the 2nd. I then got an email saying that I'd booked a second room and been charged for it. The room was okay for one night, but it was very dusty and the noise of the outside fans kept me awake all night.

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Lisa Lambert . 2024-04-09

MORE AT Google

Good food and excellent service tonight from Shah. Table found promptly. Looked after us well including when some food was a little delayed. Thanks

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Sian P . 2024-04-08

MORE AT TripAdvisor

We stayed there for 2 nights in a family room (room 14) with our 2 children. The bedding is very good, the room was very clean and quiet. We were able to leave our suitcase on the first day to walk around getting off the Eurostar while waiting to have access to the room. The only negative point about this room was the fact that the window was a fixed bay, impossible to open and it was covered with a film with no visibility, which is a shame. Breakfast was very good (free for children!). Hotel very well located behind Saint Pancras station. We will return with pleasure!

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Annabelle Payel . 2024-04-07

MORE AT Google

The complimentary brownie was excellent as the staff brought with candles on top of it as a birthday wish for me . The staff are friendly and Naveen taken care of us really well , definitely visit again

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Naveen R . 2024-04-04

MORE AT TripAdvisor

Good service by Sandy! Food was amazing and service is very good. Staff is very friendly and smiling always. Good service by Sandy! Food was amazing and service is very good. Staff is very friendly and smiling always.

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Traveler52426778533 . 2024-04-02

MORE AT TripAdvisor

A disappointing stay that cost more for a worse experience. Firstly, we are regulars, both in London, and at Premier Inns. On this occasion, due to the circumstances for our visit, we 'upgraded' to Premier Plus rooms for the 5 of us (2 + 2 + 1). The hotel is ideally situated on York Way, only a few minutes walk from King's Cross and St. Pancras stations. We arrived by car and there was, unsurprisingly, no space outside to drop off our stuff. Fortunately we had researched car parking in the area so drove round to the St. Pancras International short stay parking (GBP47.50 for 12-24 hours). Arriving back at the hotel the first impression in the lobby was that it was dusty and smelled of the smokers / vapers who congregate right outside the doors (a plea for the 9m rule that Canada has). Check-in should have been a simple process but the person checking us in could not seem to grasp that we wanted one key card for each person. We persevered and got the 5 cards we needed and this proved invaluable as key cards seem to be effectively single use as we needed to have them reprogrammed after every use - frustrating. The rooms are no different in size to those on other floors, the Plus status refers to the in-room Nespresso machine, mini-fridge, the access to Ultimate wi-fi, and irons and boards. Each room only had one set of a towels, so another set of trips to reception for extras. We had no wi-fi of any kind and reporting this to the front desk received a "yeah we all know about that, management knows about that" response. Faults happen, not a problem, but there was no recognition that this might impact a guest's stay - fortunately we did not need to work in the rooms on this occasion. Not that working in the room would have been a pleasant experience. In one room there was insufficient natural light to do anything without a light on. The (very dirty) window looked into the central atrium of the building but was obscured by the elevator shafts. This meant the room lights needed to be on at any time of the day, which then necessitated closing the curtains as anyone walking past from the lifts could see in. In effect we stayed in a windowless room. The other 2 rooms we had booked varied in size, with the single guest having the largest room! Even with lights on it still needed a phone flashlight to operate the room temperature controls and look through clothes hanging by the door. Without AC the rooms were stifling hot, but AC units pumped out hot air and needed resetting twice. One ironing board would only open to knee height and sloped off to one end. When a replacement was requested housekeeping came back to the room after 30 minutes to point out that the iron and ironing bard were just inside the door! The toilet seat in one room was loose and the hand soap dispenser was empty. The room with the obstructed view also suffered the impact of noise from the elevators on one side and a constant phone type message buzzing on the other from a "Team Members only" room. Do staff leave phones in here or something? We ate breakfast in the Bar + Block restaurant on both mornings and were well looked after - great to see the 25% First Responder discount too, thank you! In summary this Premier Inn needs to take a step back and look at the overall state of the place. Communications do not seem to be a strong point. Clean the windows, do some dusting, check the general provision of basic functionality, and you will make a big difference.

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A S . 2024-03-31

MORE AT Google

The worst thing about this hotel is that the windows don't open and there's a terrible smell from the air conditioning!

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soledat1971 . 2024-03-31

MORE AT Google

Absolutely great experience today. Massive thank you to Naveen 5579 who looked after us for our bottomless brunch. From the moment we arrived to the moment we left he was amazing. He made us feel so comfortable and very welcome. He is a real credit...

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Tracy L . 2024-03-31

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On arrival, we were greeted by a staff member who worked behind the bar. He showed us where to wait to be seated. Unfortunately we were then ignored by staff for more than 10 minutes when the same guy came back to us, because he saw us waving to staff to try to get their attention. Finally he could get the attention of a waitress to show us our table. She was very grumpy and didn't speak to us at all. Following that, thankfully another member of staff took care of us. She was smiling, very efficient and friendly. Drinks arrived quickly, followed by our main. We ordered Chateaubriand to share, but it was not cooked to our liking. Also, a part of the chips was undercooked and raw, spinach and mushrooms were absolutely lacking of seasoning and flavour. We could tell from the color of the mushrooms that they were not freshly cooked. Also, our dessert was a bit disappointing. The Churros were overcooked and too crunchy. Overall, a poor experience.

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katmic2412 . 2024-03-30

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Excellent Friendly service by Sandhya, good customer service and she suggest Nice meals and drinks, highly recommend 😍😍 Thank you

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Flyer61984992754 . 2024-03-30

MORE AT TripAdvisor

This spot is really good for casual dining and really thankful with the service of bar tender Vamshi service and very much impressed

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Hamsa R . 2024-03-30

MORE AT TripAdvisor

This spot is great for casual dining.Ambience is to good . Staff are very friendly .I recently visited your restaurant and the food and drinks were delicious and bar tender Vamshi service Was great

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Naveen R . 2024-03-30

MORE AT TripAdvisor

I have Visited your restaurant and I liked the food and drinks very much . I’m very very happy and glad with bar tender Vamshi service

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Trail48758964557 . 2024-03-30

MORE AT TripAdvisor

I have recently visited your restaurant and your ambience was really good and amazing and the taste of food and drinks were also too good . Bar tender Vamshi’s service was really nice and I was very much impressed with his service

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Sai dhanush S . 2024-03-30

MORE AT TripAdvisor

This is a great hotel right beside Kings Cross and St. Pancras Station. I've stayed at this hotel a few times and it's always been a great stay. There are lots of local restaurants. You're right at King's cross so you can go anywhere you want. It's a beautiful part of the city that's a little bit out of the way of the tourism, but perfect for those who want to spend some time here at a relatively low cost compared to other hotels.

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Bob McCranie . 2024-03-29

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