Banyan Bar & Kitchen in Harrogate

My husband and I eat at Banyan very often when visiting Harrogate and the food has always been really nice. However, we had breakfast on Sunday morning. We waited a long time for the food to arrive (considering there was just us and one other couple in). When we did receive our food, mine was lukewarm. I did mention this to the waitress and she offered to take it back to the kitchen but we didn't have time to wait another 40 minutes or so. As we walked back to our apartment I was taken ill and had sickness and diarrhoea for 3 days! I think it must have been the poached eggs that I had that were the issue (my husband had fried eggs and he was ok and his food was hot?). My eggs were placed on top of the rest of the food (rather than to the side) and I think they may have been undercooked and dipped in cold water - this is what made the rest of the meal unpleasantly lukewarm. I did contact Banyan privately to let them know but received no acknowledgment.

Impressive place, brilliant staff, steak ciabata excellent. Well worth a visit

Lovely place,great staff,ordered the steak and mushroom ciabatta,was delicious,can highly reccomend.We'll definitely be back

Lovely place to stop for a drink. Did not eat, but plan to go back. Staff very pleasant

Great place, good music (not overly loud like some places) good value, quality and plenty of choice. We went twice in one weekend. Top marks for the highly efficient and super friendly service Well done guys !!!

Lovely day with the boyfriend. Loved our time at banyan thanks to Adam A. Will be returning.

lovely atmosphere for a Friday after work. Adam was extremely helpful and is fantastic at his job. the service was quick at the bar, good music and good atmosphere within the premises

Great cocktails and atmosphere in Banyan. We stayed nearby and with plenty of options we plumped for this bar. We didn’t have food so cannot comment on this but what we witnessed, food looked nice? Special deals are available 2-4-1 cocktails and on other drinks. Overall a nice experience.

Very disappointing.... had to send the food back twice.... asked for a steak sandwhich with no mushrooms... First time came out with mushrooms so sent it back... came back about 30 seconds later in a new peice of bread and still with some mushrooms. Really disappointed.... kitchen obviously doesn't care about the quality of there food because the third time there was hardly any steak and it was really under cooked

Aldona was really nice & professional on our arrival...gr8 bar staff & management & the food really was well presented, tasty & well cooked ' All top notch' 😍🤩

Always visit when we are in Harrogate ilkley or newcastle.great company

Were group of 6 friends , had great time.. great atmosphere... Very good crowd .. excellent service and food.. we ordered chicken kebab wrap, chicken burger and Thai chicken curry . And some cocktails.. worth your time and money.. highly recommended!!

Went in for a drink on our first night in Harrogate....live music, good atmosphere..

Friendly staff. Excellent drinks and food. Great atmosphere when the sun's out and the doors are open. Changing review as last visit tainted previous experiences at the bar. Quiet afternoon, not acknowledged by the two bartenders, despite the bar not being busy. Was going to order food alongside a drink, just left in the end.

Really enjoyed having dinner here. Music was good and the food was excellent

The food was lovely, if a little expensive for what it is. The service was great. There was a table of people that pulled up extra chairs and blocked the aisle, so every time anyone walked past they would have to physically squeeze between us. Several people bumped into me trying to get through. I wish I had asked to move but we'd already began eating.

£12.20 for two pints of shandy, daylight robbery 😩, no wonder the place was empty………………………………………………………..🍻…….,a mistake not to be repeated

Very nice food, too much ice in the cocktail

Terrible. Ordered a steak sandwich.. it never came. When I chased it up, they told me the kitchen was closed so we couldn’t have it. Full of young staff members who were, quite honestly, clueless. Used to be decent, but the staff now honestly are abysmal.

Love the Banyan nice decor, bright, very friendly and helpful staff and served this time by Andrew. Very welcoming, friendly and gives advice on meals and drinks. Love the Old Fashioned no cheap syrup and a quality drink. Came back later that night as well although a younger clientele we really enjoyed our time and drinks. Cheers everyone 🙌🏻

Kieran was our server and he was excellent. Brought our food and drink with a lovely manner- a credit to the business.

Finn was super friendly and helpful! Drinks are always 10/10 and love the vibe here! Always come here

Lovely food .had the burgers, which were delicious

Brilliant establishment great atmosphere and the chicken shintzel is amazing 🤩

We came for drinks we ordered 2 gin and tonics with lime upon this the bar person continued to pick up the lime with his hands to put in our drinks, we said sorry please don't handle the lime with your hands don't you have tongs for this, the bar person look confused he didn't seem to understand this is a hygiene issue, we refused the lime upon he put the limes back in the dish to serve to someone else. We raised this with the bar manager who said it was totally acceptable to put limes,lemons, in people drinks by hand.. He was very rude, may we suggest this issue could perhaps due a refresher course in hygiene matter?and perhaps buy some tongs to put fruit in customer drinks...

If I could give zero I would such was the disappointing experience I had when I recently visited. Ordered eggs bendict and whilst the eggs were cooked well , the bagel was hard and hardly toasted. Other dish served was not as described, and barely edible. The coffee was cold. When I spoke to the manageress, Louise, her response made a bad situation worse. No apology was offered, rather a smirking " I suppose you want a refund". A partial refund was accepted but on reflection should have insisted on a full refund given the overall experience. Do not eat here. Poor, poor, poor

Absolutely shocking customer service! I stood for 15mins waiting to be served by the young barman, only for him to totally ignore me and serve 2 young girls behind me! Obviously a 55yr old doesn't appeal to him! Sort your staff out Banyan please.. I left and now having a lovely drink at pipitos opposite... very nice and pleasant

Excellent choice the full family really enjoyed coming to banyan everyone enjoyed their meal they wasn’t a disappointed person in our party the service was excellent venue excellent thank you to banyan

Lovely food chilled atmosphere really enjoyed thanks

Got there 10 mins before rest of party joined, ordered a beer from our booked table. Incredibly slow service... It was quiet and there were plenty of staff on, but most I could see them stood behind the bar, arms crossed, chatting away to each other. Took nearly 10 minutes to get my drink. Wasn’t a brunch either I was paying full prices. Same thing happens with my second drink, last drink I ordered - then after a while I asked for the check - the check came before my drink so I cancelled the last drink. Guys on the bar, if you’ve got time to lean - fair enough - do so, but sort your customers out first eh! Other disappointment - we were a Party of 6, 3 first choice items were not available. Food was good, hot and tasty to be fair although my wife complained about the freshness of her salad and nothing seemed to get done about it. Price included a 10% ‘optional’ tip. I dislike that, but I can see the logic from a business perspective (although it’s bad from a customer experience perspective - shows where their priorities are) - however I begrudgingly paid it. Doubt I’ll be going back in a hurry!

We have been over the years regular visitors to Banyan and have always enjoyed it with excellent food, drinks and service. Sadly today's visit was very poor. Food highly overpriced and poor, staff rude with zero customer service skills. Who ever owns it needs to get some feedback and make changes.

Visited here with a group of work colleagues for someone's leaving do. She booked online and then sent the link to "pre-order" our food if we wished. I believe 2 or 3 of us pre-ordered. Upon arrival, I met some of my team, and tried to order from the QR code on the table. When I tried to go to my basket and pay, it kept saying error occurred, so had to go to the bar which was fine enough. Tried again a bit later, and didn't work again, so went to the bar. I was the only person waiting as the man tending the bar must have been washing glasses and couldn't see me. I was standing there for 2 minutes as the only person at the bar, and two other members of staff were at the kitchen window/till area and saw me stood there, and didn't let the bartender know someone was waiting. He finally popped onto the bar with hands full of glasses to put away which is fine of course, but he didn't acknowledge me, give eye contact or say "I'll be right with you", and I was stood directly in front of where he was putting the glasses so he knew I was there, and only once he put the glasses away did he give me ANY sort of acknowledgement. Then, the food shambles. Our food pre-order was confirmed by the head of the group at 5pm, so when everyone else food turns up but ours, we're confused. Apparently the morning manager didn't let the evening manager know of the pre-order. There was apologies from the staff which was appreciated, but nothing was offered to us as an apology - we had to ask for olives and pitta (which did end up being free, thankfully) to tide us who pre-ordered over as the rest of them sat eating. After a lot of back and forth between us and the staff over 3 missing dishes, twenty nine minutes after the first lot of food was brought out, our pre-orders came, after everyone else had eaten. I added onto my pre-order notes that my mac and cheese come without the crumb, but it came with it on. No mega biggie, just wish they'd checked the actual pre-order before telling the kitchen to make our food as I didn't enjoy as much because of the texture. The flavour of mac and cheese was okay, though, if a bit bland. Very cheesy but not much flavour. It was a decent portion. I ordered chips on the side which I couldn't finish (£4.25 for an average basket of chips is a bit steep too in my opinion, I'd have paid £3.50 maximum for that portion size if I knew and probably skipped on them). We finished our food and very slowly but surely the plates started to be cleared. As the night grew on, we condensed from two tables to one as people started to leave, but the rest of us didn't have space for our bags/coats in the booth, so we left them at our the higher booth some of us occupied previously. One of the waitresses came over and was starting her closing cleans, and attempted to clean the table with our belongings on, which then made us feel like we had to clear up and go, so that's what we did, and it was only around 9:30. It wasn't especially busy, and cleaning the one table would have only taken her 2 minutes at the end of the night. I work in a shop and cafe and when I'm clearing tables or starting to close down, I avoid where the customers are sat so as to not make them feel rushed. Overall, an unpleasant experience and I honestly don't think I'll return, even in a smaller group or just for drinks. Completely been put off by the service, the lack of organisation, the ignorance of the staff, the prices and the subtle push for us to leave. What should have been a pleasant leaving do quickly turned into a frustrating experience.

They do two for one cocktails, they’re good, the lemon pie cocktail is outstanding Service was friendly and a great atmosphere…. Cocktails were so good we came back pre dinner …….did I mention the lemon pie cocktail ?

I've been to Banyan a couple times. It's in a great location and a fun place to grab a drink at night. The service there is wonderful. I just have one suggestion from this most recent visit. You have to work on the California Sushi Bowl. The dish is beautiful, but you should think about using different ingredients. IMHO your flavor profile is off. The rocket overpowers the rest of the flavors, the wild rice is too grainy of a texture, the cabbage and the carrots are both pickled which throws it out of balance and the salmon is smoked. I'd recommend: rocket ----> mixed greens wild rice ---> sushi / white rice carrots ---> edamame smoked salmon ---> sushi grade salmon throw a scoop of surimi on there, chopped spring onion and some sesame seeds, keep everything else and you've really got something! Anyway this place is still good and I'll be going back.

Ate at Banyan last night with my friend, I had the cauliflower curry which was great. We were served by Ray who went out of his way to be helpful and was very polite.

Pleasant staff and a great atmosphere

Typical Banyan, good staff and they serve Hazy Jane on tap!

Really enjoyed my visit. Food servers were brilliant and went out of their way for us. The bar staff weren’t quite as assertive but I think they were short staffed that day. Food was good but portion sizes for some of the dishes were a bit small, particularly the burgers. Overall it was very enjoyable.

Had a lovely birthday lunch 😋 Food absolutely delicious 😋 Staff very polite and helpful. Definitely will return 👍👍

Lovely premises, very busy lunchtime, seating outside a bit crammed in. Food was nice and plentiful. No problems returning here.

Lovely bar, gorgeous cocktails and Ray couldn't have been more helpful and provided a great service. Thank you!!

Good selection of food and drinks. Served by Ray who was most helpful and friendly.

Excellent place for a good range of drinks and food

Went with some friends here for an 18th birthday celebration, we just had drinks so no food but everything was lovely and the bartenders were so nice. I always love coming here and would recommend it to anyone!

Everything is great here food, service and Atmosphere. Reasonable prices. Nice clean chilled out place.

Very nice meal this evening. Good service, clean tables. Cocktails 2 for the price of 1

Been coming here 20 years and never disappointed

Visited Thursday for lunch. Found a table outside which had not been cleared from the previous diners. Still waiting for it to be cleared 10 minutes later so moved plates myself to table next to me. My husband had gone into order and was met with the rudest waitress we’ve ever had. She huffed when he didn’t know the table number! Gave him attitude when he asked if the table could be wiped down and she said to him “what do you want me to do first clean the table or take your order”! What a horrible attitude for customers to put up with. When he did finally get to order all the favourites on the menu where unavailable!!! Really?! What a painful experience but she did us favour as we left and went to a really lovely restaurant with a smiling happy helpful waitress.

Always a good night at the banyan.

Good range of beers, wines and cocktails and great place to sit outside in summer ☀️

Nice bar well positioned, helpful staff

Thank you all for a very pleasant Experience and Lovely Food ,We Loved the Atmosphere and The American style Layout We are from Skipton so you will be seeing us again The `steak pie made for a Lovely Lunch and Heathers Chicken Tikka Kebab , she Loved it and Madri on Drought Just what we required on a Monday Lunch Thank you Ever so Much 🤠👌👍

A really nice, spacious bar. Serves a decent pint and the staff are friendly. We only went in for drinks, but the food looked good and reasonably priced. Good location in a street full of bars/restaurants.

Had a lovely time having lunch here - though I had to wait 40 minutes for it to arrive. The interior decoration is great: fun and spacious. It is also pet friendly which is good for those who have pets. Highly recommend the Korean burger.

Most of the food that was on the menu wasn’t available, the kitchen closes too early aswell. The food took about 40 minutes to come, and I the food was disappointing and not worth the money.

Nice atmosphere and a wide selection of drinks at the bar. Their burgers are an awesome choice 😋

Food was 10/10 Cocktails 10/10 Quality for price is great Singer was a bit loud could have turned it down a bit made it more chilled so I didn’t have to shout to talk to my boyfriend Broccoli was extremely garlic but nice maybe next time less garlic

Visited twice on our overnight stay in Harrogate, Great atmosphere and lovely cocktails (especially the lemon cheesecake) 😋 very good deal with 2 for 1 making it one of the cheaper places to drink around the area.

A Tuesday lunchtime treat with a friend. I ordered the Fried Chicken Burger for a change as I normally would have The Greenhouse Burger. When it arrived the chicken burger was completely ‘frazzled’, extremely thin and smothered in a hot kind of mayo. This was probably trying to hide the fact it was burnt. The bun was like a cheap supermarket bap. This was totally unacceptable but couldn’t find a staff member to inform. Considering there was only one more table occupied besides ours the service was absolutely appalling. Before leaving we visited the ‘ladies’. Omg it was filthy and very smelly. Not at all up to previous visit standards. This used to be one of my favourite restaurants – no longer. We realised after seeing the state of the toilet on top of burnt offerings and bad service, exactly why the restaurant was practically empty when it’s usually heaving. Unfortunately I will not be going back there in a hurry.

Popped in twice during our visit to Harrogate. Tea in the afternoon was very nice and the new colleague was charming. We went back for 2-1 cocktails later and enjoyed the evening atmosphere. We always go to Banyan when in Harrogate.

Great lunch really enjoyed it look forward to my next visit. 😀

Visit Harrogate often and love this bar. Breakfasts are always brilliant. However, went yesterday, lots of food not available, no coffee. The sausage was 2 inches long and a scrappy piece of bacon. Eggs were hard. Asked for eggs to be replaced and by the time they came, I’d eaten the very small breakfast. Spoke to the person in charge who said “sorry I do hope you will come back again and try another meal” reallly?! Why would I go back and spend more money on food that was terrible? No alternative , refund or discount offered. Service and food, not good!!!!!

Went for Sunday lunch. Won’t be returning. Ordered at the bar, was told that is was 45 min wait for food, that was then reduced to 30 mins by the time we had been served our drinks. We waited 52 mins….When it finally arrived a girl that spoke pigeon English asked if we would like a drink on the house.( Not the manager). There was no horseradish in a place serving Roast Beef. Food was 5/10 service was 1/10.

We went for cocktails and we were blown away, got them on 2-4-1 so a fantastic deal and they were delicious, loved the atmosphere, we will definitely be back

Always friendly staff, very helpful and attentive. I come in Regularly and have always enjoyed my experience when coming in for food or drink or both!

Great food, friendly staff, great atmosphere and great to hear live music on a Sunday afternoon.

We booked Banyan for a celebration and was not disappointed! The care before hand and whilst we were there was amazing. The manager couldn't do enough to help. We had the buffet and the food was excellent. Would highly recommend!

... nice place, the service was a bit slow at times.

Good ISH hamburger but small. Staff unable to deny poor quality house fries and onion rings were not frozen catering pack items. Soft drinks far too expensive. For £20 thereabouts total wish I'd gone for a curry.

The Food and the Service was very good, the young man that served our table was very polite and helpful. The main issue we have with Banyan is as soon as you pay the bill you are virtually escorted off the premises. Having paid a bill of almost £500 we were then told we had 5 minutes to get our stuff together and vacate. We explained that we had drinks to finish and then the manager and doorman came over asking us again to vacate the seats. Banyan, shame on you. Great service, but when the bills paid its time to leave. ADDITIONAL INFORMATION - Hi Thank you for your response, although the content isn't entirely correct. The doorman on duty informed us as we left "I'm not sure what all the fuss was about, no one else has even shown up for the table". I also recall being informed that we could have the table until the football finished. Football consists of 2, 45 minute halves and a 15 minute interval? No one informed us that you had 'World Cup Slots' that were limited to 4 hours. Great bar staff, appalling management.

It was a privilege working with the kitchen staffs on a shift, they're really nice people, thank you for the opportunity.

Used the QR code on the menu to order Banana pancakes. Turns out that QRcode lead to Banyan Corn Exchange. After 45 mins Harrogate banyan told me they weren’t coming and there wouldn’t refund me. I don’t even get an apology for the misprint. Zero remorse. I hope table 14 at Corn exchange enjoys the pancakes.

Slow to come and take order took ages food was good but staff slow as itvwas not busy -

Old Review: Banyan Lie! I tried booking a table for the world cup game as we were making a trip to Harrogate. On the day of the game Banyan cancelled my booking but said dont worry, they hold tables back for walk ins. We arrived 3 hours early in preparation to relax, drink, eat, and watch the football. But we were told no tables were held back for walk ins and everything was booked. So now here I am, in Harrogate, everywhere is booked, and im either now restricted to watching football or eating. Thanks Banyan for ruining my weekend, I wont be passing you another penny in the future. New Review: Banyan called me and told me they had made me a booking at Manahatta and it is really nice here, the staff have been really nice about it, I just wish it had been seemless at the beginning, I suspect the problem is with the booking team and not the restaurants. I wouldnt say all is forgiven, but its gone a long way, thank you.

It was nice and the food was good quality however It was expensive so you pay for what you get.

Just popped in for one drink mid afternoon. Can't judge on food etc

Came for dinner with some friends at around 6:30pm. The place was very quiet with enough staff to serve the two tables that were eating. We ordered drinks and saw them sat on the (quiet) bar for 5minutes before anyone brought them, I heard ‘service’ was shouted and staff continued to stand and talk instead. We were then the only table left and waited over 35minutes for our mains which included a burger, pasta and a vegan dish. I’m unsure as to why this took so long? We then ordered more drinks which again, took a ridiculous amount of time to come. Looking at the comments on previous feedback you’re ‘working on the speed of service’ it seemed as if the staff just didn’t care and it would be interesting to know how this is being worked on. Optional service charge - I’ve never had an issue with this being on a bill as hospitality staff work hard and deal with all kinds of people daily. However, in this circumstance it was removed to not be shared with the team and tipped the waitress we had personally as she was very polite. Definitely a place to stick to on a Friday night for cocktails, cheap Prosecco and atmosphere, we will not be dining again any time soon.

Popped in for a quick drink friendly staff. Nice atmosphere.

Had a lovely meal, the staff very friendly and the restaurant is great and pleasant relaxed atmosphere

Just went in for a quick bite and was well surprised, food and service were good.

Great food and lovely place would definitely return

Sat outside before a game on the local stadium. Wonderful location, great place.

Great location with the added attraction of a live singer

A bit noisy in here. Food great. Service very slow

Sweat potato wedges were great. Staff very friendly too. Dog friendly venue too !!!

Nice lunch here. I had a Burrows Burger and my wife had Ras el hanut chicken. Both came with fries. A coke and a pint if Guinness for £37 . Good food and great atmosphere.

Very nice atmosphere, proper bar and wonderful cocktails always two for one! I recommend it to everyone

We went for drinks and enjoy to 241 cocktails

Drinks were very expensive, floor was very sticky, tables were slow ro be cleared. Was a good atmosphere and stuff were friendly

Great location, really pretty and well set out. The cocktails were really nice!

Great food and atmosphere, live music whilst we were there too

Outside seating in the sun in late afternoon with cocktails at 2-4-1 just perfect. Didn't try the food but what I saw looked good.

Nice burger bar. Great service with great food.

Great service and an excellent burger

Nice fun restaurant in a great part of the town. Although I haven’t had the opportunity to sample the food here yet it’s great for cocktails which are made and presented well, although sometimes can be served rather slowly. The atmosphere is great, plenty of seating and sensible prices with the deals they have and it’s a nice place I’m looking forward to returning to.

To be honest, nothing impressive. Really! Portions were small, the cocktails were too iced. We kind of left hungry! What they lacked in quality, couldn't make it up with performance, or even if they paid me to eat there. Honestly, very poor performance!!!

Food was good and reasonable priced. Service ok too. Watch out for the "optional" service charge which is just added on!

Best Thai food I have eaten ever outside of Thailand. Lovely Laura Ashley decor

Not been for a while - fantastic burgers with great service

Nice atmosphere and food but i was annoyed at the service charge added to the bill. I did not notice anything on the menu about this. I disagree in principle to service charges. Add 10% to the prices and pay the staff 10% more.