Based on 849 opinions finded in 1 websites
Based on 849 opinions finded in 1 websites
Nº 267 in 553 in Colchester
Opinions
Thank you Pamela for helping me to unwind today. My massage was fabulous and you were fantastic throughout
Sharon Norcross . 2025-03-31
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Today myself and my wife visited for the frst time. We had a 30min treatment included with our stay... Wow what can we say! The whole experience was so enjoyable, Having never had treatments before, so wasn't sure what to expect? Our treatment was by KAREEMA and AIDEE two very friendly, professional members of staff (Bannatyne Spa) you have two incredible members of your team there. Who we think deserve the recognition for this.....5 🌟 🌟🌟🌟🌟 review
Mark Kerry . 2025-03-31
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My daughter treated me to a visit here for Mother’s Day and I’ve been back a few times since – it’s absolutely brilliant! I had a Himalayan massage with Aqdee and she was truly amazing – one of the best treatments I’ve ever had. The facilities are just as impressive, from the saunas and steam rooms to the outdoor seating area, ice water bath, outdoor sauna and comfy lounges. The only thing missing is an outdoor pool for those hot summer days – then it would be perfect!.😍
Eve Parkes . 2025-03-27
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Lovely spa! Have visited several times for a spa day with my friend, have always had lovely experiences and staff have been friendly and helpful. I have had both massages and facial treatments there and on all occasions experience has been relaxing and products used have been lovely and gentle on the skin.
Natalie Jane Grant . 2025-03-25
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We regularly visit Bannatyne Colchester for spa days, and usually have a treatment too. The treatments have been a little hit and miss prior, but today we’re absolutely amazing. Elle told us she was a trainee masseuse, but my mum said it was the best massage she has ever had! Elle was very thorough and got all of the knots out of mums back. Alisha provided me with a facial and shoulder massage. Alisha had a lovely personality, VERY bubbly and a breath of fresh air to talk to - not to mention she was very thorough with my facial and really talked me through step by step how I can recreate with the products. We will most definately be coming back to book in with those two ladies. L. We visited Monday 24th March, treatments at 11am. Thankyou
Nicole Boughey . 2025-03-24
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Went here today and loved it. Food nice . Lovely pool and hydro pool and cold bath too . Lovely relaxing treatments x
Lesley Allen . 2025-03-21
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Great spa day. Relaxing atmosphere and lovely food for lunch. The treatment I had with Aidee was amazing. She was very professional and makes you feel so relaxed.
Michelle Gregory . 2025-03-20
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The entire spa was cold. The changing rooms were terrible with one toilet and a disabled toilet that had a tonne of water sitting on the floor. The bar area was cold and I complained with no radiators on. The restaurant areas were cold too. The only good thing was the food. The spa is very run down and is desperate for a revamp. Certainly not worth the money. The massage was good but my feet were freezing and the beautician said the heating had been off all weekend. No electric blankets!
Hayley Carter . 2025-03-10
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Fantastic fitness team. They are so helpful when getting started and have been amazing at helping me recover from various health issues. I’ve had a plan tailored to help me recover from lung issues and try to keep the working bits of my lungs working and healthy. Can’t praise them enough
sam o'reilly . 2025-03-05
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Clean, welcoming, relaxing. Lunch was delish. Will be going again 😀
jacquie smith . 2025-02-22
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Great day at the spa with good food too!
jenny norwood . 2025-02-03
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My sister had a voucher for a couples day. We both had a mini massage and facial and I had the lovely kareema who made me feel utterly relaxed and tailored my treatments to exactly my preferences and needs. Was such a relaxing day and very much needed would definitely return for more treatments with the same girls!
Emily Macartney . 2025-01-17
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A great spa. There obviously have a gym, classes, beauty treatments; everything you'd expect. Where it really excels is the setting; the grounds here are beautiful so stopping for lunch is a must. Last but by no means least, the spa pool is probably the one of the best I've been in. Sauna, steam, Himalayan rooms, a jacuzzi and a nice large spa pool for general bubbles. Bloody chips are good n'all
Roque Segadevieito . 2025-01-14
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Had a fa tasting day of pure rest, relaxation and pampering. Looking forward to coming back!
Julia Lord . 2025-01-14
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Excellent massage and spa Parsnip soup of the day the best we've tasted but bread abit of a let down, otherwise brilliant
Elaine Brown . 2025-01-14
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My daughter and I had a lovely day with spa treatments use of the pool and a delicious lunch and together with the friendly professional staff it made for an enjoyable experience. However there were a few niggles. The treatment room was so cold that halfway through my daughter had to ask for another blanket. Although it was -4 outside the heating should have been able to cope. Also the receptionist told us that our treatments were from 10-00 till 11-15 we were finished and out of the room by 11-05 Although our lunch was lovely we later realised that the chicken salad had been served minus the tomatoes. As I said a few niggles but it won’t deter us from returning
maureen taylor . 2025-01-13
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Great price, products were of good quality. Lovely venue. Therepist who did my facial was very odd she keep pressing one of my shoulders back and asking what exercise I do then telling me I need to stretch more at the end she made personal comments about my appearance she told me to watch my posture and posture makes a face. Left feeling like I didn't quite measure up to her standard. Was then hurried out of the room by another lady. I got straight up and dressed after treatment and was just tying my hair back. Would not recommend or go again.
Sarah Harris-Little . 2025-01-08
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We arrived this morning for our spa day. Our treatments were held in a couples room which was a nice surprise. My partner had a back massage and a full body scrub which he loved. I had a back and scalp that was basically just her rubbing her hands up and down my back even though she had asked where I would like her to focus and I said neck and shoulders. She very lightly touched my scalp, no oil was offered for the scalp either. The sauna was not hot, the jacuzzi and hydra pool were luke warm at best. The only thing we enjoyed was the ice bath. Lunch was delicious, no fault there at all. But we left after lunch quite disappointed with the facilities
Sophie Franklin . 2025-01-04
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Im a long time member of the gym but have recently started to have facials for the first time. The Spa is lovely the products used are fab and my therapist Charlotte is amazing. I ask for her on repeat now as she is brilliant. News years resolution is ensuring I have one a month
Sarah Allen . 2025-01-03
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Lovely building . Friendly staff and lunch was fantastic. A little over priced but would go again on a special offer
Claire Proctor . 2024-12-31
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I had a really nice time in bannatyne pool jacuzi and suna especially at the spa I had a back massage and a facial Thank you so much Catherine B for the unforgettable experience, you deserve a pay rise ,
Ali Arsi . 2024-12-17
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Went for a spa visit today traveled for 4 hours from Wales for our best friends 40th birthday, arrived and our treatment was booked for 11.30 me and my sister were taken into a double room for our treatment (a massage ) laid down ready - started treatment my sisters therapist starts coughing and hacking "ok" carries on to the point I nearly say something! she then excuses herself to get a drink fair enough... treatment marred by this point ....she comes back the coughing continues..... we make a complaint were treated terribly by staff..... I go and re complain and they agree to give a mini facial after being told they didn't realise we wanted something off the back of it!! Like it was our fault! since have learned this same person treated my friend on a another occasion and fell asleep during her treatment and ruined her day terrible treatment! only person who seemed to care for customer was Tina , Fantastic member of staff disappointed in service offered by the rest
Jacquie B . 2024-12-15
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Had an amazing massage facial and scrub today with the wonderful Izzie. This Bannatyne’s in my opinion is one of the best. I can travel to either here or Fairfield hall on a similar time frame and hands down Colchester wins it for me everytime. Beautiful setting and staff who go out of their way to be more than just pleasant.
Louise La ronde . 2024-12-14
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Amazing day celebrating my mum's birthday fantastic treatments great food friendly staff highly recommend
Donna-marie Bailey . 2024-12-13
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Recently signed up for a membership here and can't fault it! Amazing facilities with everything you need from gym equipment an classes with the best spa in town along with loads of choices of treatments. The outside ice cold plunge was the deal breaker for me as helps me with my recovery for the ultramarathon training.
peter browning-smith . 2024-12-03
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Had a fireside Christmas spa day at Bannatyne Colchester today and had an amazing treatment from Aidee and my mum got treated by Julie who was brilliant too! Would recommend to anyone for a really relaxing spa day, all staff were friendly and facilities were clean
Tanya Fennell . 2024-11-28
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Great and friendly staff Also pool facilities are good
Michael Bastani . 2024-11-22
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Third time going to this spa and love it so much. I went today with my mum for her birthday and we both had a treatment each. I had a back, scalp and foot massage and my mum had a facial, scalp and foot massage and we both loved it so much. The lady’s that did our massage where amazing (we didn’t catch there names sadly). We then enjoyed all the facilities and relaxed during the day and also tried some of the new facilities they added including the ice bath. Staff was amazing and so friendly. Then to top off an amazing day we had a beautiful afternoon tea in the stunning restaurant. Sandwiches were fresh and cakes was stunning. Today was completely faultless Thank you so much to all the staff for a memorable day and we 100% will be back for my birthday
Purple Charms . 2024-11-15
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Recepstionists very welcoming on arrival, such friendly staff at the cafe and restaurant. I had a back and shoulder massage and facial by therapist Sandra . Sandra was friendly and the treatments were heavenly. Thankyou
Alison Howard . 2024-11-11
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Came here last week with a spa day with friends for my birthday. We booked it 2 months in advance and called to confirm we could all have our treatments at the same time. A few days before, I received an email that showed some people had treatments at a different time. I called to query this, but was told there was nothing that could be done to change it. When we arrived on the day, we were also told that other people had to go at a different time, so we were all split up. We were not informed at any point that the steam room was out of use, until we entered the spa area, which was obviously disappointing. After speaking with my friends about their treatments, some of whom had the same treatment booked, the massages themselves seemed to differ greatly. The masseuse I had did not ask what pressure I would like, she also did not ask to use any oil for the scalp massage, which my other friend was offered. We were also called through 10 minutes late to the treatment, and another 5 minutes of that was confirming our names and what treatments we were having. The massage seemed very disjointed and for multiple points throughout my masseuse was doing whatever else, there were so many wasted minutes of not actually receiving treatment even once it had commenced. I thought she had even left the room at one point. There was no room for any of us in the relaxation room, or around the pool area, as it was very clear that there seems to be no limit on the number of bookings they take for these spa days. Additionally, my friend who is pregnant, was told she was unable to use the pool. However, on the disclaimer form which we completed in the afternoon just before our treatment, only mentions for her not to use the sauna, jacuzzi and steam room, so she missed out unnecessarily. We ended up leaving early as it didn't live up to expectations unfortunately which is a shame
Nicol Burchell . 2024-11-10
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Facial and back massage by Sandra was 10/10 ..very professional and friendly service. Can highly recommend! Thank you!
Laurie Hall . 2024-11-09
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"Absolutely love it here! It's truly my safe space. Tim, Barry, Nic, Tess, Sophie and all the staff are always so friendly, welcoming, and helpful. The restaurant and bar are fantastic, offering great food, beers, and wine. Just a couple of small observations that could make the experience even better: with the new sauna, perhaps there could be a way to control the heat more effectively. Also, securing the water bucket with CT1 glue would be practical since the heater is designed to be used with water and a ladle. Finally, the lockers might benefit from a quick refurb to freshen them up. These are just minor tweaks and certainly don’t take away from the amazing atmosphere and experience here. Highly recommend this place to anyone looking to unwind and feel at home!"
Billy Walton . 2024-11-08
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To say it was good - means nothing , since you entering doors - you’ve understand that there is nothing can go wrong , fairytale vibes !!!!!! My spa therapist Pamela - thank you for my relaxation and back massage, you are high experienced person!!!!
Sun Smile . 2024-11-03
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Amazing experience, I bought the indulgent spa treatment and experience for my husband birthday and he absolutely loved it. From the treatments , relaxation room, indoor pool, indoor and outdoor sauna, steam room and food; everything was excellent. Facilities are clean and staff are helpful and friendly. We will come again.
Cinderella Chukwu-Chen . 2024-10-30
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Such a beautiful relaxing place. Gorgeous grounds...would definitely recommend. Spa day treat with my amazing friends
Chantel Cripwell . 2024-10-18
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Lovely informative facial and back massage by Elena, asked what pressure I would like and made me feel at ease, thank you Elena. Disappointed that towels have now been withdrawn for pool use. Staff on the whole, were very friendly and polite especially Mia in the restaurant.
Fi N . 2024-10-17
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I attended the spa yesterday (16/10/24) with my mum and sister and had a wonderful day. We booked the deal via wowcher for a spa and afternoon tea day. The spa facilities are lovely. The pool area and relaxation rooms made us feel so relaxed and staff on the front-desk were very welcoming. I had a massage by Aidee, which was a great experience and she was so lovely throughout my treatment so a big shout out to her. The whole experience would be a 5/5 but the afternoon tea sadly let this down, the sandwiches we're not of great quality so we didn't really enjoy our food and was hungry afterwards... everything else was amazing though and we had a great day!
Leah . 2024-10-17
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Changing rooms are always cold, hot tub inside is always broken every time I’ve visited
Louise Radley . 2024-10-16
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Lovely friendly staff enjoy going there. Always something to do
Adrian Stovell . 2024-10-10
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Joined the health club about 6 weeks ago and it's exactly what I wanted. Friendly staff, good facilities, easy access and lots of classes and opportunities!
Abby Amer . 2024-10-02
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I attended as a birthday treat with my mother-in-law and we opted for body scrub and facial treatments. My technician Aidee had verbally confirmed this and checked through our medical history on entering the room. She then ran through what we could expect and directed us how to get ready. The treatments themselves were incredible. She was a very gentle and thorough. I had not had this treatment before and it is now my firm favourite. My only one crytisism is that for perfect zen experience- maybe the lotions can be pre-dispensed to illiminate the squelches of the lotions coming from the bottle. This is in no way a slur on Aidee's incredible skills. I will be returning very soon.
Becky Wilkins . 2024-09-30
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Great facilities. Enjoyed the new outside sauna & cold bath. 4 of us had booked the restaurant but for the 2nd time no other fizz other than Prosecco (wine list also showing at least four other wines, including champagne and English sparking) so we decided to eat & drink in town instead. Why are they on the menu when they’re clearly never in stock?
Tony Cole . 2024-09-27
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Had a lovely back, neck and shoulder massage as well as a facial with Kareema. She was lovely and made the experience very relaxing and enjoyable :)
Kirsten Moss . 2024-09-18
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Lots to access with the spa day, treatments were amazing and food good. Still some building work and drilling going on so not quite as peaceful as it could be. Also very crowded on a Saturday so beds around the pool impossible to get which would have been a problem if it was a colder day and we couldn’t sit outside.
Shyhb948 . 2024-09-08
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Great time there , tried the new ice bath 🥶
Russell Edwards . 2024-09-08
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Came for a Spa day including treatment. Had a himalayan hot stone full body massage. My therpaist Cristina was lovely. She talked through the treatment beforehand so I knew what to expect. The massage was incredible. I left feeling amazing. Lunch was also very good. Big portion sizes and the chips are the best I have ever had. Facilities were all clean and all staff seemed friendly. Perfect place for a mental reset
Stacey Marcello . 2024-09-04
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Brilliant club, always cheery and helpful from manager to reception, restaurant and cleaning staff, great place to relax and chill, thanks all👏🏻🙏
Julian Hallam . 2024-09-04
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Great spa lovely relaxing environment. Could be a little cleaner but overall very nice
tiffy collins . 2024-09-02
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Great place to relax plenty of rooms and swimming pool. The massage was top notch couldn’t be happier with the service come out feeling great
David Little . 2024-08-27
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My first visit as a gift for my 80th birthday from my granddaughter .We both enjoyed the day and I hope to come again
Tricia Smith . 2024-08-27
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Been a few times to this spa it’s lovely clean and everyone is super friendly recommend maddy for a massage
Lauren Theobald . 2024-08-10
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Joined the gym last week! Facilities are amazing! Staff are very friendly and helpful! 100% recommended. It is immaculate in all areas!
kelly badhasha . 2024-08-04
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Great day. Friendly staff. Our only complaint was the service for food for really long, waited ages and had to ask constantly otherwise tasted amazing. Looking forward to returning again when the revamp has happened.
Kayleigh Clifforde . 2024-07-26
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Had a spa day, it was really nice and relaxing. Just what was needed.
Terry Webb . 2024-07-16
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From the moment I was greeted by a lovely smiling Rachel my journey began, from our conversation and a lovely coffee. Then introduced to Cee Jay who would now look after me. From the moment Cee Jay placed her hands on my back, my mind, body & soul felt safe & relaxed for the rest of my treatment. I felt Amazing 💕 Rachel greeted me at reception with a lovely smile and asked if my treatment went well and was very pleased with my reply. I can say from the moment I stepped foot in the door until I stepped out again all staff were welcoming and thoughtful. Bannantynes will be on my guilty pleasure list. Thankyou x
Violet Bence . 2024-07-13
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Good facilities and lovely staff. Didn’t try the food but the drinks were also nice
Louis R . 2024-06-30
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Saturday 22nd June 24 - We came as a group of 10 ladies celebrating 4 ‘big birthdays’ and it was a truly memorable day. We were blessed with the weather which was a bonus but the organisation of our day began before we even arrived. A call from Tessa meant that our treatments were all streamlined and didn’t clash with an our lunch, on arrival we were met by smiley faced staff on reception who were very helpful! On to Rhea Jolly in the restaurant who organised the lunches by pre-ordering which meant that there was no waiting or confusion and we all ate together!! A special thank you to Rhea who managed to find a dietary fitting meal for my mum. Treatments arrived and we all had a wonderful experience - I would like to mention Pamela who was amazing!! The whole hour was relaxing, stress free and worth every penny!! I have been to Kingsford Park a number of times and have always been happy with my experience but in Saturday… You outdone yourselves!!! Thank you so much xx
Nancy Hodges . 2024-06-23
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Love it been a member many years
Janet Tweed . 2024-06-18
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I’ve been going here for years and have never had any issues. This time, the massage was very disappointing, someone walked in mid way through my treatment which made me feel extremely uncomfortable
Kayla . 2024-06-17
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Great place much bigger than b.s.e one
Phil Mitchell . 2024-06-17
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Had a spa experience booked for my birthday, when arrived 10.15 was greeted with " we have had a power cut" . Told to sit in conservatory and wait (they said they would make a decision at 10.30) after a short while someone come round and offered us a complementary juice. By 11.00 still nothing so my friend asked the staff and was told wouldnt know until at least 12.30/1.00. We decided as we had already waited a bit of time on my birthday we wasnt going to waste anymore of my day. As my friend had driven up from Surrey especially and it was my birthday, we cannot rebook now till end of July. I feel there handling of the situation could of been better considering we got a phone call to say don't attend after we had already been and been left over an hour, so was past our 1st treatment time!!
Amanda Hughes . 2024-06-06
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Had a wonderful experience, staff are very friendly and helpful. Tessa on reception was really helpful. Food was great and treatment was lovely. Will be returning.
Rebecca Mott . 2024-06-02
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I went Saturday with two friends and we had the most wonderful day. Our treatments were fab and so relaxing. High Tea was delicious and swimming pool, jacuzzi etc were lovely. We will definitely go back.
Julie Turner . 2024-05-22
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Love the place like no other. I recommend it for those seeking to improve on their health ☺️
AyinkeO Uk . 2024-05-20
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Place is grotty, too many foreign staff without the appropriate skills necessary unfortunately. Now over subscribed and not the relaxing atmosphere one would expect. Shame really, was nice before the take over.
Frank Filange . 2024-05-10
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Fantastic spa The treatments were so lovely & relaxing Staff amazing. Will return very soon
Janice Baker . 2024-05-02
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Really good time. Staff so good , helpful and friendly. Lovely shoulder, neck and arm massage on first visit, Lovely facial 2nd. Meal excellent. Xx Thanks to all.
Liz Drake . 2024-04-23
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Great day out with a friend and place to relax. Good size pool, jacuzzi, steam, salt and sauna rooms. Changing rooms well equipped with many hot showers, decent lockers and hairdryers. Treatments on offer very good and nice ambience. Food is good with various options for vegetarians and vegans at reasonable prices. Has a lounge area where you can get snacks, coffee or drinks and just completing an outside area for the summer 24.
Carol Cramer . 2024-04-19
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Polite staff. Good choice of food/drinks available.
mervyn roberts . 2024-04-17
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Thoroughly enjoyed our spa day yesterday. Everybody was absolutely lovely. Facilities were great and the treatments we had were amazing. Overall a lovely relaxing day Thankyou
Dionne Trayler . 2024-04-16
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OK, but unfortunately in need of TLC. Changing rooms dirty, pool cloudy, bits not working due to missing or broken light bulbs. 🤔 Far too crowded, should limit amount of people. Will not visit on a weekend again if I ever do decide to give it another go. Disappointing day.
Shell Milt . 2024-04-14
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A Horrendous Experience: Avoid Bannatyne Kingsford Park at All Costs! I am writing this review to warn others about the appalling treatment I received from Bannatyne Kingsford Park. My ordeal began when I was involved in a life-altering car accident in July of this year. Given the severity of my injuries, I contacted Kingsford Park to request a pause in my membership while I underwent necessary medical treatment. To my dismay, Kingsford Park insisted on charging a £10 monthly fee for the pause, despite the contract clearly stating that no such fee is required when pausing due to an injury. The individual I spoke to over the phone was not only rude but also dismissive of my situation, showing no care or concern for the fact that I had been through a serious accident. What followed was a relentless campaign of harassment by Bannatyne, pressuring me to pay the pause fee. I was even promised that the fee would be waived if I provided a doctor's note, which I promptly did, considering that my injury rendered me unable to work, let alone work out. I personally visited the location to deliver the doctor's note and informed them about my life-changing injury and the abhorrent treatment I had endured during this incredibly challenging period. I explicitly stated that I wanted my pause fee waived, as per the contractual agreement, and that I wished to cancel my membership due to the traumatic experience I had with Bannatyne. Despite receiving assurances that my requests would be honored, I subsequently received numerous harassing emails and an outrageous charge of £50! I reached out to the on-site manager, hoping for a resolution, but was met with the same level of rudeness and disrespect as before. There was no care, compassion, or consideration for the fact that I had been left with life-changing injuries from a car accident. Instead, Bannatyne expected me to pay £50 and endure condescending treatment. I implore everyone reading this review: AVOID Bannatyne Kingsford Park like the plague! The callous and unprofessional behavior I encountered during a time when I needed support the most is utterly unforgivable. This establishment has shown a complete disregard for their contractual obligations, as well as a lack of empathy and basic decency towards their members. Spare yourself the stress, frustration, and financial exploitation that I experienced by steering clear of this facility. There are far better fitness centers out there that will treat you with the respect and compassion you deserve.
Nicole Mariou . 2024-04-12
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Always a pleasure visiting Bannatyne Kingsford Park. The staff are always warm ,friendly and efficient. The atmosphere is very relaxed and food and drink options are varied and delicious
Robert Hawkins . 2024-04-09
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Was recommended by a friend to come to this bannatyne spa. Set in lovely grounds, the place was very clean. 3 out of 4 treatments were enjoyable and relaxing. Problem getting our lunch, we had to wait over an hour as they forgot us. The manager was very apologetic and accepted they were at fault and offered a refund. Overall, we had a nice time but probably won't go back.
diane austin . 2024-04-05
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Went to a Caribbean night hosted by Bannatyne Kingsford Park.. was a shame there were less than 3 actual Caribbean songs… Otherwise the gym is amazing, the spa and relaxation facilities are incredible and the staff are helpful and lovely.
Fay Bee . 2024-04-03
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Had a really wonderful day at Bannatyne Health Spa. Which was an Easter treat from my daughter. We went swimming and had a Swedish back and shoulder massage, which was very relaxing. We also had lunch and dinner there, both meals were really good.
Julie Hicks . 2024-04-03
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Massage was overpriced (over £20 more than I have paid elsewhere) and 20 mins rather than the 30 mins advertised. Have changed their gym equipment and will not let me cancel even though it is in their contract that cancellation is possible following major changes. Money grabbing
Laurie Southwell . 2024-04-03
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Massage was great, they have a pool, steam, sauna and Himalayan salt rooms. Gym, relaxation rooms, waterbeds, warm beds, it's all good. The restaurant is a little over priced but nice food
Neil johnson . 2024-03-31
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Had a full body massage with Enny this morning and it was the best massage I have ever had she was fantastic. Will be booking for next month. Thank you for the lovely experience.
Sarah Lee . 2024-03-27
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Absolutely ridiculous to charge £30 for a day pass when the membership is £62 and this is if you go with a current member, I wonder how much it would cost if you just want to go to try the gym. Extortion.
Rui Neves . 2024-03-16
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The menu changes every so often but there’s usually a great selection of food on offer.
Dee . 2024-03-11
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Lovely place to relax, good treatments and facilities. Plus the food is great quality.
steven sebborn . 2024-03-11
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I visited Kingsford Park for a spa day and found the experience stressful at times. As a wheelchair user I don't find that many accomodations have been put in place for instance we have to go through the restaurant to the spa reception and water beds. I wonder why a ramp has not been fitted so that we can go through the shop instead. The lifts are antiquated (once we got stuck in the lift!) and it is hard to manouvre through the many doors upstairs in the treatment area. What's more, each time we've visted either the jacuzzi or the steam room is out of order. Unfortunately we also find the food pretty bland, I ordered avocado on toast and it was served sliced on top of the bread with huge pieces of sliced chilli. There was no finesse, I think the avocado could have been mashed with chilli flakes or a nice dressing instead... Disappointing as it's a lovely setting and venue!
Simone de Monerri . 2024-03-07
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Good luck getting a reply to your emails. They don’t want to keep their members apparently.
Verity Smith . 2024-03-05
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First experience with my daughter today, we had a Swedish massage and enjoyed all the facilities, both feeling tired but happy 😊 will definitely be back 👍
Julie Martin . 2024-02-23
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Good gluten free food Clean changing rooms Lovely relaxing rooms Couldn’t enjoy the swimming pool area though and it gave us all a headache who were on a spa day! They had dance music blaring out doing water aerobics. I did complain to the gym reception and so did other people and she was so rude and said we should checked when classes were I said no we shouldn’t of checked this should of stated when we booked the spa break! I’d expect some money off for that considering I paid £100!
Michelle De Feo . 2024-02-19
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Relaxing spa day. Quite basic facilities. Treatments by Emmy were very good- friendly and happy. And explained treatment and products well. Swimming pool room so hot- just sitting by pool felt like I could pass out multiple times. Felt sorry for the staff sweeping away water on sides -all bright red in the face. Very busy and struggled to get somewhere to sit at times.
Teeps H . 2024-02-13
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been a member on and off for 10 years, truly a lovely place, very pleasant indeed
paul beckett . 2024-02-10
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Absolutely loved it here, what an amazing, relaxing day I had with my daughters. Highly recommend
Kerry Sargent . 2024-01-30
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Super restfull, and relaxing, enjoyed our last visit. Had Spa day and full body massage, very friendly helpful staff. Cant wait to go again.
Liz Smith . 2024-01-29
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Great back and scalp massage, plus great facial. Thank you soooo much
Sarah Thompson . 2024-01-23
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Beautiful place to relax. Food nice. Felt treatments were a little rushed, however.
Sarah Bond . 2024-01-19
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We arrived at 10.00 as road's were really busy and we went straight to the spa reception to book in, oh you have to go straight upstairs as your treatments were at 10.00, I showed her our confirmation email stating treatments 10.30 not a good start , nothing was mentioned about lunch just asked for deposit for lockers. Treatment room was cold the therapist did apologise for that, treatments were lovely. On the way down I booked a table for 12.00, when we walked in we were the only one's but it still took 10 minutes for someone to come and take our order. We ordered sandwiches and a hot drink that was nice, when we finished we got up and started walking back to the spa area. Next thing a girl is running through the coffee shop waving a bill saying when she gets to me you haven't paid for your drinks, I showed her my voucher which state's hot drinks included. Oh it's a Groupon voucher wait here while I go and check, she didn't actually come back to me but stood in the restaurant doorway and put her thumbs up. No actual apology afterwards, I was not impressed doesn't matter where my voucher came from it's all business
sally Joyce . 2024-01-18
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Had a wonderful day at Bannatyne Spa Kingsford Park today. The facilities are great. Had lovely meal of spicy butternut squash with wild rice ...so tasty and gorgeous and well presented .. rasberry non alcoholic mohita...absolutely beautiful and the man who served us in the restaurant went above and beyond. The treatments with Jade were fantastic...she got so many knots put of my back and done scalp and foot massage. I felt so relaxed and rejuvinated and I cannot recommend enough....fantastic day ..lovely staff...thankyou so much.
Julie Thompson . 2024-01-17
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I went to Bannatyne with my daughter and had a lovely time. I had a full body scrub and a shoulder, neck and back massage with Alice. It was amazing Thank you very much
Lee Heaton . 2024-01-15
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Set in lovely grounds with plenty of car parking. The staff here are very polite, helpful and professional. The pool area and facilities are very nice. Membership is available at about £800 per year. The only downside to this establishment and I am surprised to discover this is the changing facilities. Several lockers do not work and some showers were defective. The hydro pool was also out of order. The club looked as if they were short of funds for essential maintenance, which is a little disappointing for Bannatyne Premises!!
Geordie Quiggers . 2024-01-13
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Nice clean and well kept, the spa days are definitely worth It, the pool area has a large swimming pool hot tub sauna's etc and a great place to relax the gym is well equipped and had loads of classes to do, ample parking, a beautiful building and grounds to top it off
James Pudney . 2024-01-06
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Will definitely be returning here love love this place 💕
Michael farmer . 2024-01-04
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Very nice. The gym is small, but has enough equipment for the average gym goer. The spa and swimming areas and facilities are top notch and lovely! The IT system is old and slow, but they do have wrist bands for entry and locker usage Etc. Very clean, very friendly and a nice place.
Thomas Eaton . 2024-01-01
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Staff are friendly, food is good, spa facilities are pretty good
Amanda Young . 2023-12-28
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Enjoyed the carvery, great selection of meats and tasty veg, including cauli cheese, all good. Only issue was the excessive noise, there are no soft furnishings to absorb the sound so noise quickly became excessive and made conversation difficult. The endless smashing of glass bottles into a used bin by staff was very offputting. For this reason unlikely to return, but food was good.
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Delicious food, very reasonably priced, delivery was well timed, food was hot, thank you for another lovely dinner.