Based on 43 opinions finded in 1 websites
Based on 43 opinions finded in 1 websites
Opinions
Mi mejor amiga me invitó a un almuerzo de cumpleaños en el Banana Tree O 2 ayer. La comida era absolutamente delicioso! Y el servicio al cliente de Camille era excelente! ¡No puedo agradecer lo suficiente a Camille por hacerme sentir muy especial!
Sunshine J . 2024-10-25
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Yo y ocho amigos reservamos para el almuerzo sin fondo aquí para un sábado. El lugar estaba limpio y el exterior y el interior parecía agradable y acogedor. Nos atendió Camille que era maravilloso y muy amable. Tenía el pollo verde tailandés al curry que estaba bien. No mucho picante, pero todavía estaba perfectamente bien. Todos comenzamos nuestro brunch con un cóctel antes de cambiar al prosecco. Parecía que el lugar estaba muy poco personal, ya que había ocasiones en las que estábamos esperando durante más de diez minutos para una recarga. Realmente tendría sentido dejar un par de botellas sobre la mesa en lugar de que el personal de camareros tenga que llenarnos continuamente cuando podrían utilizarse mejor en otros lugares. Desafortunadamente debido al hecho de que todos nos fuimos del lugar sin ni el más mínimo zumbido, no puedo recomendar el brunch. Sin embargo, si estás justo después del almuerzo o la cena, es un buen lugar para visitar.
JoeyBoy1975 . 2024-08-18
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Muy mal servicio, esperó 15 minutos para una orden de bebidas, pero tuvo que marcar a una camarera para incluso hacerlo, y cada vez que necesitábamos a alguien teníamos que marcar a alguien. Tuvimos que enviar de vuelta uno de nuestros principales, desearíamos que enviáramos de vuelta a ambos y nos fuimos ya que la comida no era genial, y no valía la pena las 50 libras que pagamos.
Maddie J . 2024-08-17
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El almuerzo exprés fue excelente y una relación calidad-precio increíble. Muy sabroso. El personal era atento sin ser agresivo y era encantador sentarse fuera en un día glorioso
Liz P . 2024-07-28
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Comida absolutamente deliciosa. Gran opción de menú. El personal era increíblemente acogedor, servicial y amable. El único problema para mí era que era bastante ruidoso para alguien con problemas sensoriales. Fabulosos cócteles en el trato 2 por 1. Los baños estaban desafortunadamente abajo, así que no son accesibles, pero el restaurante es totalmente accesible. Definitivamente consideraré volver por más comida y cócteles si visitamos el o 2 de nuevo.
Sassywentz . 2024-07-15
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Excellent location especially to eat when attending the O2 arena , the food and service was very good and they catered for the family without a problem
Elena S . 2024-07-07
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Only discovered banana tree recently and returned for the food which is absolutely delicious, but our server Camille was utterly delightful, 10 out of 10
Chris J . 2024-06-01
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Lovely service from our waiter Alex. Looked after our whole party do the evening 😊 Food was very nice and came out in a timely manner. The moctails were lovely!
claudine C . 2024-05-30
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Great little spot for lunch with a big terrace. Nothing better than having amazing food and service in the sun. Thank you Mejsi!!!
TnT . 2024-05-19
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Currently sitting in the outside dining area here. Arrived around 4:30pm. It was reasonably quiet. We had a lovely meal, cannot fault that, however, since then we have waited an exceptionally long time for coffee, which arrived cold. The place is filling up and the staff cannot cope. We have waited 45 minutess and are still waiting for dessert. It is 6:30pm. It has now spoiled what had started out as a lovely evening as it's killing the mood. I cannot recommended this place unless it's empty. Not the waiting staffs fault, they are run off their feet. Although our waitress clearly has forgotten about us.
Yasmin T . 2024-05-18
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Thank you to our host Alex. He was attentive , fast and was able to accommodate my difficult dietary requirements . Thanks for the great experience ⭐️⭐️⭐️⭐️⭐️
charlab1989 . 2024-05-17
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Great series from our waiter Alex but everyone here was so friendly, lovely terrace to people watch while you wait for your gig to start. We were lucky for some sunshine. Food was good and drinks and food came quickly. Will come again
themsgypsy . 2024-05-09
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Jo is very helpful and she is best server ever!!!! She made us so comfortable and that is why we will visit often 👍🏻 We loved it there because of Jo♥️ this place is recommended for everyone !!!
Kavya B . 2024-03-06
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Delicious chicken mango and lime curry and the best service I've had anywhere for a while. I would absolutely recommend to everyone. Plus happy hour cocktails are always a winner!
Luke T . 2024-03-05
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Service was good despite being busy because of an O2 event. However, the food was terrible. Greasy and flavourless. Fairly sure they didn't even use the right noodles in the pad thai.
Anand_Hari . 2024-03-05
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Good spot for a catch up with friends for a cheeky drink and yummy nasi goreng. It's great to finally have a branch close to home! Great service also.
Mobola1986 . 2024-03-03
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Jo was absolutely amazing but food ok. Just come here because Jo is great. I only come here as she is an asset to the company.
Navigator26113531182 . 2024-03-01
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Jo was extremely fantastic, her attention and customer service was on point, best manager in all the banana trees I’ve been to.
Natalia G . 2024-03-01
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Came here for a spur of the moment dinner as a couple, and all we can say is we’re so glad we did, the manager I believe who’s name is Jo, her personality and service cannot be matched, attentive enough to be appreciated without being and interfering staff,
Sightsee26683744205 . 2024-02-23
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Jo the manager is amazing I will be back again just for service, food was OK.she was so attentive, funny and knowledgeable!!..banana tree are so lucky to have her, she rejected my job offer because she is so dedicated to her role..I'm upset..Jo I need you x
Maggie R . 2024-02-19
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Friendly staff and welcoming. Jo was short staffed and still managed to serve everyone competently and accuratly. Will def be returning back. The drinks were awesome.
Sirswift . 2024-02-16
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Lovely atmosphere, made all the better by the excellent, friendly, accommodating serving staff. Especially Alex who made the arrival of the bill a very pleasant one with his lovely singing!
Kit_Kat_Traveller_73 . 2024-02-01
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I really enjoyed my meal and experience at banana tree thanks to Alex. The food was amazing an on time and the service was quick!
Huda H . 2024-01-31
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We booked a table months in advance as we knew that the O2 was going to be busy, when we arrived, I was told to shut the door as it was cold, completely understandable as there was a chilly wind but there was no space to close the door as the staff member was holding it open. We told the staff we had booked so for taken to a booth table, they sat the 3 of us no hassle asked if we had eaten in the restaurant before, we replied no. The waitress said well you can only order the 2-1 cocktails of the same cocktail, fair enough. Within seconds she was back asking if we wanted to order anything, we ordered drinks that were brought to the table. We were than asked to move tables, as they could fit 6 people in the booth, not a problem so we said yes. We were placed on a table by the door and it was freezing. We ordered the food, it was ok a good choice for vegetarians. We had all ordered starters but they didn’t arrive, when I asked the server looked panicked, didn’t say anything just gave us our main course. The starters arrived while we were halfway thought the mains. As I said the food was ok, I would say the temperature was tepid, and my katsu sauce was congealed. The chilli dipping sauce was not at all spicy and looked watered down. My husband had a seafood curry and had 4 tiny prawns and no other seafood in it. All in all a very disappointing meal. And to top it of in the hour and half we were there the 3 booths that they were saving for larger groups were empty, even though we had been moved and there were people waiting to be seated!!!!
Kate A . 2024-01-28
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Great restaurant! Superb food, drinks and great service from Alex and the team. Will definitely return for that Pad Thai!
vishent2021 . 2024-01-20
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Ideal for 02 show, nice choice of things to eat, decided to try the laksa very tasty followed by the balinese rice which was nice. Will definitely eat at banana tree again. Waitress Csmille was very helpful and friendly
martintZ3999LL . 2024-01-06
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I have to say we visited for bottomless brunch and joyful Joe was amazing, the food was outstanding and service was outstanding !! Highly recommended!!
Adam J . 2024-01-03
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Came here for bottomless brunch! Jo was a lovely host! Would be back! We had Thai food! Was really good fun! Will be back!
GraceA7034 . 2023-12-31
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Had a great bottomless brunch! Jo made our evening and was brilliant, made our day!! Food and Drinks where amazing
harry m . 2023-12-31
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We came for lunch and the food and service was great. Jo stood out for her friendly and attentive service. It was busy but we didn’t feel rushed.
lynseywoodell . 2023-12-30
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We were hoping to drop by for a quick lunch whilst at the O2, boy, was it a waste of time. Their menu by the door shows a weekday/non-holiday express lunch menu, exactly what we wanted as we were not looking for a slow three...
Baggio1018 . 2023-12-27
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Food was great however the highlight of our visit was the outstanding service. Jo served us and made my daughter and my evening truly memorable. Efficient and very friendly. Looking forward to seeing you again in Jan!
GrandTour68262662575 . 2023-12-17
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Visited for lunch. Service was outstanding food was amazing. Jo the manager went above and beyond for us. Would highly recommend.
Wayne T . 2023-11-23
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Visited for a quick work lunch and they didn't disappoint. Food was tasty and the service is polite and swift. Would recommend to try it if you're looking for a place to have a quick bite.
kosu o . 2023-11-17
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Went for a quick bite before the Queen's of the Stone show and it was the perfect choice. Atmosphere was amazing, Cocktails and food were great and service spot on. Thank you Shannon.
An N . 2023-11-16
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Visited banana tree with my friend for lunch . I know it’s relatively new place but you have to up your game guys . Asked for iced tea with less ice , my glass come full of ice . The waitress/ manager said ice tea...
erikasK6338ES . 2023-11-07
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I have given 2 stars due to the serivce recieved when paying bill. Otherwise would have been 1 star. Went here as Google reviews had 4.7 stars. I booked,but when got there was told, no booking had come through. Place was empty so we were...
Nicole82K . 2023-10-22
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Good variety and good tasting food. Gets very busy so be prepared to wait a bit. Staff ok but could be less brusque and more friendly. I guess they are very busy and stressed with serving everyone,
D T . 2023-10-01
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Thought it was really nice here. We booked in quite early (half 4), so service was very fast. - Friendly staff - Delicious good - Nicely decorated and spacious - Reasonably priced Would definitely return again.
IndigoRush . 2023-09-28
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Would definitely come to this chain again as the food was amazing, we couldn’t fault it and we didn’t have to wait too long. The only downfall to our visit was the service we received from the lady on front of house and outside wasn’t...
saffronw703 . 2023-09-17
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Got a table outside no problem, it was the hottest day of the year so no wonder. But it was lovely to people watch as it was very busy. We ordered our drinks, waited, waited some more and waited more again and still no drinks...
Lauren W . 2023-09-10
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We booked a bottomless brunch at Banana Tree before an event at the O2. This branch were understaffed.Staff were cancelling customers for a restaurant which was under half full. Staff were either rude or didn’t actually care about the service they were providing. Service was...
Hozza2017 . 2023-09-09
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Service not great. Food very average and we ordered starters and mains came out before and waitress said oh it’s because they’ve been pre made!!! Wouldn’t go back!!!
Paul T . 2023-07-26
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Testé ''Banana tree'' avant d'aller voir un concert à ''O2 arena'' en prenant un cocktail et des patates douces. Bon....
GurvanK . 2023-07-19
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Happy hour… double priced drinks for two drinks.. makes it normal prices. However, it was mostly ice and my Long Island was more Coke and sour mix than I’ve ever had before. Worst mix drinks ever. Food was good though.
GoPlaces645464 . 2023-07-09
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Terrible service! Slow and staff have no idea what’s going on. Random food and drinks arriving at the wrong tables, missing items from order arriving late. Staff not at all attentive or just plain ignore customers. Not worth the rather high price for mediocre food.
keithcJ9735JH . 2023-06-14
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First time to a Banana Tree restaurant, fortunately for us there was a large que outside the restaurant we had planned to go to. The staff here were excellent, the manager facilitated us even though we didn’t have a reservation. The food was excellent and...
eithne h . 2023-05-21
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Hi, Really sorry to say this but I was not happy with it Overpriced noodles salad with soggy overcooked noodles and 3 prawns (I paid extra for the prawns). Portion not even too big for 11£ (this amount of money is already a treat for a bowl of noodles). I have kindly explained my dissatisfaction but I have been charged with no customer service treat for customer unhappiness. Is a shame because for some people like me this is a real treat and I value customer service a lot. Thanks
303 Opinions
La calidad de la comida no justifica el precio muy mal estándar sentí que estabas apresurado y comiendo en un café en lugar de un restaurante de entremeses mixtos mínimo £ 10 por persona, se obtienen cuatro artículos cada uno por eso. porciones muy pequeñas de pato aromático crujiente vienen más empapado de piel y grasa que el pato y no triturado. Y a £ 14 el trimestre, yo esperaría mejor calidad Muy decepcionado no volveré y me gustaría añadir que no fue porque estaban ocupados. El restaurante estaba bastante vacío en ese momento.
1218 Opinions
Sat 19th Oct ‘2024: First time eating here, thanks to my Boo. Food was lovely, filling and staff were helpful and friendly.
505 Opinions
Food was too salty and bland, possibly not fresh. My mouth is still salty. Very disappointed 😔