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3.5

Based on 45 opinions finded in 1 websites

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Nº 2003 in 2648 in Liverpool

Nº 12 of 13 Brasserie in Liverpool

CUSTOMERS TALK ABOUT DISHES WITH..meat
Score
OpinionsNoteTripAdvisor453.5

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Too basic and too expensive. Much worse than my home cooking! Freezing draft from the min door. Beer poorly draftet. Awful cuttlery.

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B F . 2024-02-08

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I go to this restaurant quite often and the food is great and the staff are usually very nice. When I attended today with my family the food was really good but the member of staff who served us was extremely rude. We were served by a female member of staff who I’d never seen before and from the get go she had a terrible attitude. She rolled her eyes when my sister asked for chopsticks and proceeded to slam takeaway wooden chopsticks on to our table. All of the people at my table looked at each other in shock as I do not exaggerate when I say she slammed those chopsticks onto our table. A member of my family then proceeded to ask for the metal chopsticks that everyone in the restaurant was eating with, the ones you are supposed to be given when dining in and spending a lot of money. She then proceeded to get angry at our request stating that she had already asked if we wanted chopsticks and we said no, which was a lie and I have no idea why she was making this up. She then got the metal chopsticks and flung them onto our table and walked away without looking at us. For the rest of the meal we luckily were served by a different waitress who was lovely. However, the vibe of the meal had been ruined by her rudeness that she had, for some reason, decided to to direct onto our table. I didn’t get the name of the waitress who did this, she was a young east asian female, tall, with glasses. I only add that description to warn people who are going to come to this restaurant to beware of her because her manners are much to be desired and she would benefit from customer service training. She may want to take some lessons from her other members of staff as they seemed to make up for her rudeness and lack of manners. I will not be returning as I don’t like feeling guilty for asking for cutlery at a restaurant.

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Amy C . 2023-08-06

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I came here with my partner,as they had been before, and said it was very good. We arrived and were quickly seated. The menu has a wide choice of dishes, but we settled on the bbq set. The food and drinks were quickly served, the amount of food was amazing and tasted so good with the sauces provided. The staff were helpful, professional, and attentive through out the meal.

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peter651 . 2023-06-13

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This restaurant used to be a personal favourite of mine where the food and service was good before it became a completely Chinese owned restaurant. The staff service has completely deteriorated on the multiple occasions I went there during and after lockdown. Food takes ages to be served and the staff are very inattentive. After seating us down at a table and handing out menus, we're basically left on our own with them not bothering to even check up on us to see if we've been served or if we need anything, unless we get their attention. And even when we try to get their attention they just ignore us until we walk up to them to get their attention. Complete waste of my time and an absolute waste of my money. It's an absolute shame considering it used to be a good restaurant previously when it newly opened before it went downhill. The customer service is absolute rubbish, don't plan on going back there unless the customer service improves or the staff members are changed.

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ss501301btsuaena . 2022-09-22

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イギリス料理に飽きたので、韓国料理を食べに行きました。 1人だったので注文できるメニューは限られていますが、私はキムチチ ャーハンをいただきました。 韓国や日本で食べるものより劣りますが、リバプールで食べるものとしてはとてもおいしいです。 大勢いれば、焼肉を食べに行きたいです。

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Mobile803456 . 2022-08-07

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Spotted this place as we were walking around Saturday afternoon, and dropped in to make a booking for the evening. We don't see much Korean food where we live, so whenever I get the chance I'm keen to give it a go. We ordered the bbq tasting menu for two, there was loads of food, and all really tasty. We enjoyed the barbecuing at the table and had a really good time. The staff were friendly and helpful. We'd definitely go again if we're in the area.

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C1581XWsteveb . 2021-11-15

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Anyone who has not tired Korean bbq need to asap! Every bit of food was delicious. We had the bbq tasting menu and the meat is of excellent quality and good value for money it tastes amazing bbq’d. The spring onion pancake is a must as well. Also had the dumplings and they’re the best I’ve ever had! All round a great meal. The portion sizes are very generous, so generous unfortunately couldn’t finish it all. I know for next time though. Can’t recommend enough :)

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N V . 2021-10-10

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My first visit since Covid lockdowns and everything seemed the same. The food is good value and very tasty. We had the BBQ set for three. It's a nice selection of food and the grilled meat was all nice, especially the beef. The soup was also really good. Our visit was early afternoon and the restarant had a few in but wasn't particularly busy. Even so, the service was alright, but not fast.

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RichDraper . 2021-08-29

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We visited this restaurant and had a korean bbq dinner, the food was okay however it was overpriced compared to other Korean restaurants which serve better quality foods. The service we received was disappointing, telling us "no ice" when we requested it for our drinks, but when the next table ordered a drink, they served it with "ice". Staff being told off in front of us, not a comfortable environment to dine in.

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paulinegX9659CA . 2021-08-08

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We visited this restaurant as two couples for lunch. When we entered we were not acknowledged or greeted but the two Asian guys were talking amogar themselves for a couple of minutes. After this the younger man asked "how many?" "Four" we answered. We were shown to a table which was located directly next to the front doors. Not wanting to sit inches from a busy door during a pandemic, in the middle of winter and on a bank holiday weekend I asked if we could be seated on one of the other table suitable for four people which were well distanced, numerous (6) and not reserved. The young man replied " No". We left. Don't waste your money in this establishment, the Mexican next door was better.

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matthewd2015 . 2020-12-30

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I never visited pre covid so can't comment but couldn't see much signs of safety measures put in place except a table out of 2 being out of service. No social distances were respected whilst taking the order neither was a visor worn. The toilet were not v clean which is also an alarm bell for me. The waitress was on her own on what happened to be a busy evening hence service wasn't good. We had a drink to start with and never seen the waitress again till we asked for the bill even though we were desperate for another drink. The food was ok but not to my taste but it's only my opinion however it was great value as we got 50% of the bill as it was a Tuesday. Theres a note on the front window for 50% off on Monday Tuesday and Wednesday. I won't return as not my type of food but good value on the discount days.

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Tishybabe . 2020-08-05

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Really delicious food, first and foremost. Atmosphere and service also good. Losing a point for being pretty pricey, but that being said we would definitely go back. Pretty fun doing the BBQ yourself.

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jges749 . 2020-02-06

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Been here a few times now and in the past have had no problems but came here on Saturday with our grandchildren and I must say we where not impressed especially with the service. We had the barbecue menu with extras which works out very expensive especially for 4 people! we had to constanly chase the servers for attention regarding food and drink. As they put a 10% service charge on I think the service should be much much better our bill was over £100 and they put on another £10 for service, was not worth it! wont be coming back soon.

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shellybrookfield . 2020-01-28

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Really love this place and the food is so tasty and fresh. Great service too. Prices are really reasonable and we got several smaller dishes and shared like a Korean tapas! Highly recommend.

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999Phoenix . 2020-01-27

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Kävimme pikaisella lounaalla täällä nauttimassa korean BBQ-ateriat. Lämmitimme ruoat pöydässä. Liha oli uskomattoman hyvin maustettua. Hinta oli kohdillaan ja palvelu oli hyvää ja ripeää.

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MokkaJ . 2020-01-15

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Beautiful place,nice food,good service. I'll recomend it to my friends and definitely will be back!!

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Jameslbr . 2019-12-18

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Fui a Liverpool para ver una galería en Bold Street y noté esta pequeña joya de restaurante.Primero estaba lleno de jóvenes estudiantes coreanos que querían probar el hogar. . Pedimos un plato de muestra de barbacoa y un menú de muestra frito entre los 4 de nosotros. . .Precioso, picante, dulce, agrio, lo que sea, no pensamos que pudiéramos terminar la cantidad de comida que obtuvimos. . . Nos equivocamos ya que comimos todo y nos encantó. .Restaurante con licencia completa que es genial. .Lo recomiendo de todo corazón

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fernanda_phillips . 2019-11-23

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This was my first time eating at a Korean restaurant. It was a little bit pricey but the food was gorgeous! It gets a little bit cold if you sit near the front and the door is constantly opening, but just ask for a table nearer the back and I'm sure the staff would be happy to help. They were lovely and service was timely. A must try if you're fancying something a bit different!

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dancinglashatumbai . 2019-11-06

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We took kimchi set and bulgogi with rice. Both dishes were super good! Stuff was very very friendly, often checking if everything is fine. Definitely recommend! ❤️

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Malgorzata M . 2019-10-30

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The food was nice and the service was quick but the barbecue menu was irritating. The dishes were all cooked meats which were intended to be eaten traditionally in a gem lettuce wrap with chopped garlic and spring onions. The only thing is you needed to pay extra for the lettuce, the spring onions and the garlic...as in three extra payments. It's a small thing but it stuck in our throats.

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Boson15 . 2019-09-14

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The food here was OK, the quality pretty much what you'd expect from your average takeaway really. Some bits were excessively greasy. The BBQ pits that Korean restaurants are best known for also didn't seem to be in use by anyone.The worst part by far was the service, which was slow and error prone. We received another tables meals repeatedly, and also had to ask for one of the dishes we had ordered but which had not arrived multiple times. To top this all off, there was a mandatory service charge added which, although a bad practice, would be somewhat forgivable if the service we, a table of 2, had received had even remotely warranted it being added.Won't be going back.

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chrisbrenton . 2019-08-25

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A real find, beautiful fresh food that was very tasty. I have not tried Korean food before but was really impressed by the flavours, I am not a fan of Chinese food and expected something similar but it was much nicer not greasy and lot more flavour. I don’t eat meat and there was loads of choice but for meat eaters you can cook it to your preference. We have tried a lot of the restaurants on Bold St and this is one of the best.

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AmeliaLiverpool . 2019-08-10

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Excellent portion sizes, excellent choice, excellent service. Quality was good. Nothing at all to complain about. Wish there was a Korean place like this in my home town.

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adleschott b . 2019-07-28

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Came here with my husband had chicken dumplings were lovely and the steak Tatare was amazing my husband had bbq belly pork cooked it himself! Will definitely return !

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gem1989x . 2019-06-30

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Decided to try here as done a few on Bold Street and it did not disappoint. Good service. Nice house wine. Plenty of choice. The seafood pancake/pizza was delicious

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AnneMarie775 . 2019-06-03

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Have been here a few times now and we have never been dissapointed with either the food or service, the Korean barbecue is really good and you get loads of meat, we normally just have the chicken and the beef with the lettuce, rice and various side orders, it is good fun to cook your food at your own pace. would reccomend this to anyone who has not tried it, but beware they have a service charge!

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shellybrookfield . 2019-05-25

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I visited with my boyfriend earlier in the week, food was amazing both me and my boyfriend had bibimbaps and they were both really good. Maybe need to lower down the blasting live super junior music as it makes it hard to have any chance at a conversation and the servers should really wait down by their tables when not needed as they would disappear and not come back when needing the bill or a refill. Otherwise very nice.

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kateallanson . 2019-05-09

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Had a lovely meal with my boyfriend - a bento box from the lunch menu and a pork noodles in black bean sauce. The food came quickly and was delicious. Good portion sizes for the price. Would highly recommend.

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kerri h . 2019-04-19

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Been a few times now and really enjoy it each time. Went for the barbecue with pork belly, squid, condiments of lettuce, garlic chilli beansprouts and kimchi. Friendly service, well worth the service charge 😊. Will definitely be back again

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andieann2019 . 2019-04-08

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Took the family and enjoyed the BBQ it was nice to have a variety of dishes we could all share and cooking the meat ourselves was fun

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Steve S . 2019-04-06

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Went here on a Sunday afternoon for an early dinner and what a great experience.

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girlfromSC . 2019-04-01

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Sono entrato incuriosito dal barbecue. In effetti è stato divertente cucinare la carne marinata sulla piastra calda che è incastonata al centro del tavolo. In più persone sarebbe stato perfetto. La carne era saporita e tenera. Servizio rapido e cortese. Prezzo nella media a parte 1.90 £ di servizio.

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982brunot . 2019-02-11

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I want to start by saying that, at the moment, it seems obvious that the restaurant and staff are still finding their feet, especially when dealing with busy nights.

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Amelia C . 2019-02-04

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Went with my partner and we had the tasting BBQ set, which was great value for money. Contained a good selection of meat and kimchi, with some other nice starters. The meat was beautiful. All of it was amazing.

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phildos . 2019-01-25

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You know when your in a restaurant and most of the other clientele are Korean, you must be a great place. Excellent service, everything explained. Pictures on the menus helped too. If too busy, service slips a bit. Tasting menu very good if you don't know what to have

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DeneSueFormby . 2018-12-19

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This restaurant is very poor. The food was very cold and not even luke warm. We had to pay for the service charge for 10% even the service was not that good. In summary, overpriced, poor service, poor food AVOID THIS RESTAURANT!

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JosephB3751 . 2018-12-07

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I have tried lots of Korea restaurant, this restaurant is the best in the UK, especially the BiBimBub! I love it!!! The restaurant is busy but the staff was friendly, I would definitely come back.

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liliyalala . 2018-12-06

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Fantastic Korean BBQ, great staff, made a great effort and there was a lovely atmosphere. Absolutely loved it and cannot wait to go back again. 감사합니다!

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LFCMattshark . 2018-12-04

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I never review places i dont like, however, we visited this place recently and wish we hadnt bothered, the food was ridiculously poor, overpriced and embarrassing, this is not what a restaurant should be serving up, its obviously just raking in money from the vibrant city of liverpool where, on weekends, all the restaurants are busy, oh, and if your unlucky enough to eat here make sure you get them to remove the service charge conveniantly added to your bill, £4.80 in our case, this place is best avoided.

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mikeyandjo75 . 2018-12-01

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warm and cosy atmosphere. Hearty spicy beef stew (though should have had more beansprouts in and some vermicelli) a bowl of sticky rice and a side of kimchi. Did the job : ) At £12.90 I thought it was reasonable. Lots of tables around me with Korean pancakes and bbq meats to cook at the table - will definitely be back to try it with my family.

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victorial2015 . 2018-11-24

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please stay away if you don't know anything about korean food.... This is the best korean restaurant I have tried in the UK...

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hewon l . 2018-11-23

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Visited with my wife and daughter, got told we’d have to wait 10-15 mins for a table. At 30 mins I questioned them and they said ‘you can have that table (pointing) in 5 mins’. At 45mins I walked out as they’d sat other people there who had walked in long after us. Don’t bother! Walked up road to Pho, got a table straight away and food was delicious, so go there

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Martin R . 2018-11-18

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It is very rare for me to write a bad review but be warned AVOID Ban Di Bul.

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Jake-from-Liverpool . 2018-11-04

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