Based on 138 opinions finded in 2 websites
Based on 138 opinions finded in 2 websites
Nº 727 in 877 in Brent
Nº 26 of 27 Pizza & Pasta in Brent
Opinions
Terrible service. I waited around for the Delivery and refused and ran off with my pizza and money. Dont buy from here again.
TravelingKind . 2021-08-17
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We always order from Bambino. The delivery is very fast and the food is absolutely great and very cheap as well. pizza is great, also the burgers and the potato wedges. Very happy and loyal customer!
Alexandra . 2016-01-14
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It was the worst kebab what I've ever had.
Barbara . 2015-10-23
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My last order was burnt but I'm not holding that against Bambinos, normally their kebab and chips are amazing!!
Dyan . 2015-10-21
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Delivery took 1h 20m, and we were a little confused by the items that arrived. One in particular was supposed to be a doner kebab, we ordered it on its' own, not as part of the meal deal but what arrived was loads of chips with a handful of doner meat scattered on it. The doner was expensive so we were unhappy to see it almost completely substituted for chips instead.
Tracy . 2015-10-19
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their pizza was cold bread base was really disgusting tasted like the dough was made couple of days before threw it rite in the bin never again would I order from them
ashaa . 2015-10-18
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I asked for salt and vinegar it didnt get adred chips were still hard in middle. Donar meat had black charcoal stuck to it. Food was soaked in water from boxes. And it took nearly 1hour and they are at the bottom of my road.
lisa . 2015-10-12
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Food was cold, came late, and I was missing some of my order.
Michael . 2015-10-06
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ive ordered from this shop many times before but the last two time the quality has changed and yesterday was the worse it was cold and the chicken had no taste and could have done with a few more minutes cooking time. Don't think I'll be ordering from here again
Anita . 2015-10-03
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Only because I have to submit my review I added a star but honestly I wouldn't give this place half a star. Terrible customer service. They gave me the wrong order and refused to give me a refund or replace it. Horrible people. Save your money and don't order from this plac
Christelle . 2015-10-02
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Burger came burnt on one side, shawarma with too little sauce and tastless. not worth the 1h+ wait
Liana . 2015-09-30
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I love this take away. The food I've had is always great and still hot when it gets here.
Tony . 2015-09-22
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Good food but it's unfortunate they gave me the wrong order. I ordered a kebab meal with rice and they gave me chips and put my kebab on top of the chip which was annoying trying to take the kebab off so I could throw the chips away.
rachel . 2015-09-20
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Salad came wrong in both kebabs was cold and was only about 5 dinner strips was supposed to come with chips still hungry after eating it tiny portion so bad
Jaydene . 2015-09-16
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Food was not what expected, was too little
clinton . 2015-08-29
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Chips was not fresh, ice cream been defrosted and frozen again, was not enjoyable at all, threw it to bin. In salad the cucumber was bitter. Burger and onion ring was nice and tasty.
Barbara . 2015-08-27
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Bad customer service. No consideration. Gave me the wrong order and didn't care. Was late. Driver was rude and was avoiding my phone calls.
felisha . 2015-08-21
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I feel completely robbed. Food portions extra small, no sauce. It was just thrown together. The deliver man didn't even give me my receipt. Shocking.
Evelyn . 2015-08-21
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Ordered 2 Large Donner Kebabs, both were extremely small and definitely not worth £5 each. Delivery took 1 hour 30 minutes and my calls were ignored twice. Not going to be ordering from here again.
Mohammed . 2015-08-20
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Lamb chops were just chopped up bits of lamb. Very disappointed. Chicken shish with just a garnish of salad. Disappointed again. A waste of money
Sivon . 2015-08-18
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The meat from the lamb shish kebab was stiff and black, very over cooked! Rude staff!
katrina . 2015-08-18
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The process was fine. Food came when expected but what I ordered was burger n chips and lamb Donna. Burger was dry, plane and the bread was cheep. Keebab was cold and the meat was hard. Because of the limited options on just eat it would be nice for the restaurant to call to see if you want any salad on the keebab. With the online option it's all salad or nothing.
Adam . 2015-08-08
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For the special meal they decided to take my money give me lots of doner meat salad & 2 pitta breads the drink and nothing else. When I called them to say there was a mistake in what was delivered, I was told that they ran out and I should take it up with just eat. IF YOU RUN OUT OF STOCK EITHER DONT ACCEPT ORDER OR CALL THE CUSTOMER! DONT JUST TAKE THEIR MONEY.
Meuthia . 2015-08-07
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It's not worth it, for £25.50 ,I can buy alot more .waste of money. Never buy from them again.
abdul . 2015-08-03
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The food was excellent quality and it came early than expected despite the the late time of order
Brandon . 2015-08-03
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Extremely poor customer service!!!
Carol . 2015-07-30
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Ok I suppose apart from the garlic pizza bread with cheese is actually garlic bread with cheese just don't be fooled into buying it
Terry . 2015-07-19
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my kebab supposed to be large, I got medium and in pita bread not naan as ordered... no fork so I have to eat a kebab with chop sticks that I found at work. I'd not recommend this take a\way.
Nina . 2015-07-13
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Usually very good, but on this occasion pizza was burnt and dough's texture was horrible.. took an hour and 10 minutes to get delivered and was not at all satisfying.
Hamzah . 2015-07-08
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DO NOT ORDER FROM HERE it is the worst food ever , it's burnt and when they don't have the food you ordered they still charge you for it They management and staff do not complete the order how u asked for it and also are very rude WORST TAKEAWAY EVER
PIZZLE . 2015-07-02
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the food was very delicious. thank you
Veronika . 2015-06-28
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Meat perfectly cooked salad and chips very tasty pitta bread dry bordering on stale but overall really enjoyed it and will certainly use again
June . 2015-06-20
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The food is good, delivery is 30 min late
Fadi . 2015-06-01
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Extremly rude unreliable service. Worse customer service and don't listen to instructions. Wrong thing deliverd
veronica . 2015-05-26
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Very poor food. Had to eat with our fingers they did not provide any knife or forks
Rochelle . 2015-05-20
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Although I Told Them What I Did And Did Not Want They Decided To Freestyle On My Meal And I Didn't Get What I Asked For.. I Also Paid For Extra Cheese And It May Be Petty But I Didn't Get My Extra Cheese In The Burger. As For The Waiting Time I Waited 1:50 In Total For My Meal.
Cidney . 2015-05-03
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Great food always can't complain :)
rachel . 2015-04-28
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Asked for rice they gave me chips, waited more than hour for delivery when i called the guy was rude! Food tasted like last nights food had been microwaved.
Fatima . 2015-04-18
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Freshly made pizza, fast delivery. Will order again.
bilal . 2015-04-12
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Not only did the food arrive an hour and 15 minutes after I ordered it for 'asap', the driver was rude! Not to mention the fact that they ignored all of the notes I left ie water instead of coke as I don't drink fizzy drinks and no salad (I can't eat onions and they were included in the salad). And lastly the chips were dry and hard AND some of the lamb shish was undercooked, raw and chewy. I will NEVER order from then again. Disgusting Service.
Stephanie . 2015-04-03
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If you have nothing to do the next day and would like to spend it with a upset stomach this place is right for you, the customer service was horrible, the food was not worth the money or pain
shiv . 2015-03-16
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Meat was cold. Chips were cold. No chilli sauce arrived. When I spoke to the restaurant they said 'these things happen'. No customer service. Would strongly advise people to steer clear of this place.
David . 2015-03-16
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Took a little over 1.5hr to arrive, with an item missing, which we were then told we would have to wait a further 45 minutes for.
Tracy . 2015-03-14
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The worst customer service ever. Late cold nasty food. Don't order from here. Rude people no apology even after I asked for one.
veronica . 2015-03-08
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Ordered at takeaway of several items. Including half pounder burger meal, buy one get one free pepperoni pizza 09" and garlic pizza bread with cheese. The estimated time of delivery was within 45 minutes but the order turned up 15 minutes late. I took a mouthful of the half pounder burger when I realised the burger was burnt like a crisp. Phoned up Just Eat because it is not eatable. Just Eat where very helpful and phoned up the restaurant and they were very rude and refused to do anything about the order. Orders from the restaurant are usually very good. Never had a problem before today. This had put me off buying from this restaurant again.
Sophie . 2015-03-05
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Arrived late, but turned up piping hot and everything else was fine :)
Tracy . 2015-03-01
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The food portion was inadequate it was a large and the kebab I got was a medium or a small I was impressed was a waste of money
Zhane . 2015-02-26
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Delivery time was way too long, had to wait a hour and a half for the delivery to arrive, food was cold by the time it reached, and a drink was missing from my order even though i had already paid for it
Zekel . 2015-02-20
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GREATE TASTE FAST AND ECONOMIC!!! FOOD IS REALLY INTERESTING
Yuri . 2015-02-05
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Food was delivered rather quickly, yet still it was almost cold and meal order was delivered incorrectly. I've been given chips instead of rice.
Roman . 2015-01-31
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First of all they took long to bring the order. Second i asked for large and it wasnt as big & the food gave me and my friend an upset stomach for two days and i couldnt stop vomiting
Latoya . 2015-01-21
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The most appalling customer service, disgusting and cold food. Took them over an hour and half for food to arrive and they lied that no one answered the door when my partner was waiting by the entrance for over an hour. They did not provide no tissues or forks with their takeaway their response to that was 'we don't provide them' like wtf what takeaway doesn't provide plastic cutlery and tissue? Pathetic.
Romena . 2015-01-09
MORE AT Just Eat
The worst experience ever, order two pizza, got two pizzas that weren't even what I ordered. Call the shop, the guy start screaming at me because, somehow was my fault then he said that the shop was closed and can't talk anymore. Complained to just-eat, they said that they will be looking into this, still waiting.... I would avoid if possible, the only reason that I ordered from them is because was the only take away open at that time. Definitely will never deal with them again.
George . 2014-12-23
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Awful. Incorrect order. Rude delivery driver. Non apologetic. Overpriced & poot taste.
Makesha . 2014-12-18
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Very nice food and good value for money. RECOMEND
Luke . 2014-11-13
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It was everything okey, apart that they should know when you delivering food to business address you should know that we don`t have there folks and tissues, we had to go to shop and buy folks (and I advise in the Additional comments that this is business address) Thanks
Marius . 2014-10-29
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Very good pizza, very good service!
eve . 2014-10-09
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pizza was alright and wings were horrible
Kalpesh . 2014-10-03
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Delivery always quick and food delicious.
Mustafa . 2014-09-14
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Pizza was delicious. A little dry but overall a very good pizza! I'll have a free one ?? lol
Lauren . 2014-09-08
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Delicious food, as the stuffed mushroom and the doner.
Ferenc . 2014-08-26
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Kebab was delicious, but the portion was much less like I expected and my attached note was not considered.
Ferenc . 2014-08-11
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Delivery was very fast however the food was disgusting. Food was defiantly not fresh. chicken nuggets were very dry and tasteless. Nan that came with kebab was soggy, chicken that came with kebab was nice but overall experience was bad so I coudnt enjoy it.
Egle . 2014-07-27
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Excellent food, excellent service. I have become a everyday customer due to the fact your food is amazing and I'm so so so fussy however you always manage to fulfil my wishes. My fav in the area!!!
Jaime . 2014-07-23
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The three pizzas were amazing and delivery time was soo quick!! Would definitely buy from there again
Mohaned . 2014-07-14
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Awful! Soggy chips and dry meat. Even with a raging hangover this food was really bad :(
katrina . 2014-07-01
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Unbelievably fast service, great food. Brilliant all round.
Philip . 2014-06-25
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Good food. Driver was late and the grumpiest man on the planet, ever heard of service with a smile?
Matt . 2014-06-24
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My advice, DO NOT ORDER FROM THIS PLACE! Ordered my food which the driver kindly drops, this place refused to even replace the hummus. Then after numerous attempts trying to speak to the manager he put the phone down on me, so I contacted just eat. The representative kindly rung them to speak with them and after retaining abuse form these people they too put the phone down on her. So again I advise you not to order from uneducated individuals like these.
Laura . 2014-06-06
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DO NOT ORDER FROM HERE. I ordered a Hawaiian Pizza which was clearly in the Buy One Get One Free section, but got a call when it was due to be arrived saying they were only sending out one pizza... No explanation, they just simply weren't fulfilling my order. Called Just Eat and they couldn't convince them to adhere to their promise either, extremely unprofessional and disappointing.
Philip . 2014-06-01
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Great food, chilli cheese pizza garlic bread great idea :D
rachel . 2014-06-01
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Excellent as always. Best kebabs.
Tina . 2014-05-16
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Quickest delivery i ever had, the food came hot. we really enjoyed. Will use again and definitely recomended...
Ahmed . 2014-04-26
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Very rude delivery driver. Food arrived 35 minutes before estimated delivery time. Food was of horrible quality and I did not eat it as there were holes in the bottom of the food boxes. Disgusting.
Laura . 2014-03-25
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Good was delicious quick and reasonably priced will definetly use again
Anita . 2014-03-04
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Food in my hair! Wrank! They refused to do anything about it, and then said 'That's my problem!'. Then hanged up. Terrible. I wouldn't recommend this place to anyone. However, Just Eat's costumer service was great!
Jasmine . 2013-12-09
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Great fresh tasty food, excellent customer service!
amina . 2013-12-08
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great pizza, arrived quickly and lovely and hot. the chicken was great too, very tasty and excellent value for money. will definitely be ordering from Bambinos again!
fiona . 2013-12-08
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0/10 - ordered from them on Deliveroo - it took over 2hrs to arrive - called them twice to get an update and they said it’s 10mins away on both occasions before hanging up (unreal!) and 1hr after my second call, it arrives cold and the delivery driver had the audacity to ask me to come down and collect it. They have their own delivery service so you can’t track them on the Deliveroo app plus the pizza was average. Avoid and go elsewhere!