Based on 112 opinions finded in 2 websites
Based on 112 opinions finded in 2 websites
Nº 3447 in 4016 in Birmingham
Nº 207 of 220 Indian in Birmingham
Opinions
We have ordered off these guys for years. However this evening our meals were dry reheated and full of salt. Won't be returning
Michelle B . 2020-05-15
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Great food a must AAAAAAAAAAA++++++++++
Stephen . 2019-05-09
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Food was delicious I love it thank u🙂
Misbah . 2019-04-21
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Never ordered from here before the food was ok, and certainly a lot better than I’ve had take away in this area before. The biggest down fall was delivery time. Ordered online at 6.30 with estimated delivery of 7.20. I didn’t expect 7.20 to be honest an hour is reasonable. However I called at 7.55 and the food did not arrive until 8.15. The driver said you asked not to bang door so I parked down the road! Didn’t quite make sense. As the food was quite hot I assume there was a delay in preparing. It seems a common theme on the reviews recently and for a normal Sunday evening not one I would expect.
Nicola . 2019-04-07
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Received confirmation email that my order which was placed at 6pm would be delivered at 6.50pm. At 7.20pm I rang to enquire about my order and was told it would be a further 20 minutes! It arrived at 7.58!! Awful service, not even an apology from the delivery driver! This was my first time ordering from here and it’s certainly my last! £35 of poor service, lesson learnt !!
Debbie . 2019-03-31
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Food was late, item missing off the order, chicken tikka was tough and seemed like it had been rush cooked, poppadoms had burnt taste, however when phoned the shop they did say they were going to send rice and give free starter,wouldn't have complained had the rest of the food been up to scratch
Shane . 2019-03-31
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first time on getting from this place and food is great came hot and on time really good value for money
Sally . 2019-03-29
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Food taste rubbish very disappointed
Shabina . 2019-03-07
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First time ordering since it's been taken over and it did not disappoint! Everything was so fresh and tasty we will definitely be ordering again, 100% recommend.
Jemma . 2019-03-02
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The food was lovely, although the order was wrong as I ordered 2 lamb balti’s and I received 2 chicken balti’s.
Teresa . 2019-02-16
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Amazing food and friendly service
Joanne . 2019-02-07
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Was late but the restaurant phoned to let me know and apologised. Was well worth the wait
Jessica . 2019-02-05
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Ive rated this before food arrived. Ordered for delivery at 8pm still waiting at 9pm. Wont order again. They set delivery time not us....
stephen . 2019-02-02
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We heard that Balt hut had changed hands. It had always been one of our favourite take a ways but now it is our absolute number one favourite. Food was fabulous!!!! Arrived when stated was hot (touch wise) tasty and there was loads of it . We had a problem finding something on the menu so put a note on our order and it was sorted with no fuss. Would absolutely recommend.
Sarah . 2019-01-04
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Food was lovely! really enjoyed. Driver was very polite. would order again.
Chantelle . 2019-01-02
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Horrendous experience from start to finish. After a 2 and a half hour wait!!! 3 phone calls later and a boat load of excuses, the food arrived and was incorrect and bland. Would’ve cancelled if we’d not already pre paid. Will not be using again.
Dion . 2018-12-30
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Forgot 1 item of my order but within 10 mins of phoning the missing item was here best service incredible food what can I say will deff keep using JOLLI INDIAN as Balti Hut is now called
Andrew . 2018-12-29
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By far the best curry in my area
Paul . 2018-12-25
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Realy nice guy delivered our food and couldn't be more helpful and the food was outstanding
Paul . 2018-12-23
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Food was 50 minutes late, think it had been in the car a while as it had gone cold and needed reheating.
kayte . 2018-12-15
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Delicious, one of the best curry’s we have ever had.
Charlotte . 2018-11-25
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Fird time I've ordered from Balti Hut. I went for the chicken Dansak with a garlic nan, it was really nice. I'll be ordering from them again.
Adam . 2018-11-11
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nice food all round delivered on the time they said it would be! happy customer
Emma . 2018-11-10
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Excellent food best balti in Birmingham well recommend
Wendy . 2018-11-03
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Love the food from here, great service and delivered earlier than expected, will be ordering again.
Andy . 2018-10-29
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Very poor food, watery korma, peshwari naan was tasteless. Very disappointed.
Ellie . 2018-09-29
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I ordered first time it’s lovely food and amazing service and the place is looking beautiful definitely I’ll go back to this place again soon
Aziz . 2018-08-15
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Earlier than expected and very tasty food
Jade . 2018-08-11
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All of the dishes were excellant with the exception of the Tandori main, the chicken was dry and tasteless . However will order again as have had no complaints in the past.
Ken . 2018-07-22
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Received my food and it was wrong. They send the wrong nan bread and wrong curry. I asked for the curry to be refunded as it was 20 minutes late and they refused. Customer service was shocking. We are regular customers but will not be ordering from here again!
emily . 2018-07-11
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Always good service and good food.
Ken . 2018-06-18
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A little disappointed with the food today, ordered 2 separate curries and couldn't taste any difference between them. Ordered a garlic naan and couldn't taste any garlic. This is the first time I've given a bad review with Balti Hut so I hope it's a one off!!
Karl . 2018-05-28
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Very gresy, took back and was told that’s how it comes
Callum . 2018-05-21
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The food was awesome really enjoyed it
miss . 2018-05-12
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Fantastic food. Full of flavours. Best I've tasted for a while. Reccomend to anyone
Daryl . 2018-04-24
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Great food, delivered in terrible snowy conditions. Will certainly be ordering again! 👍
Paula . 2018-03-10
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not a happy person with these Balti hut poor service whot be going here again yeah bad weather come on
Mandie . 2018-03-02
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due to the snow it was late, but the driver was amazing and gave him a tip. food beautiful as always. forgot my chips but I didn’t mention it has they had got here in herendous weather and snow. thankyou
lisa . 2018-03-02
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Great food, Will definitely use again.
Steven . 2018-02-24
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food was really tasty & will definitely order again.! it wasn't that hot so had to reheat which wasn't a problem as it is 3mile away on a busy Friday night. My only criticism would be that the delivery man was proper miserable
Rachel . 2018-02-16
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excellent portions as always and very delicious to will definitely be ordering again
ann-marie . 2018-02-14
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Phoned to query where my order was and was politely told 10 minutes away even though it was already late at this point, phoned 25 minutes later to be told it was just leaving the shop so first initial phone call was clearly lied too. For my food to arrive with items missing and cold and whoever I spoke to did apologise stated he was busy and then put the phone down. Granted I appreciate places are busy on a Friday evening but don’t expect to be waiting over 2 hours for my order to arrive and then when it finally arrives to be cold! Will not be ordering again!
Lauren . 2018-01-27
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1st time using here, food was very nice and delivery was early, would recommend and will be using myself again
lee . 2018-01-22
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lovely food however mushroom fried rice was yellow pilau looking rice which i dislike..i like white fried rice
rob . 2018-01-14
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Really enjoyed this meal but my main (veg jalfrezi) appears to have been removed from the menu which is a shame.
Lance . 2018-01-01
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Due to bad weather. Food nice but VERY hot!
Melanie . 2017-12-29
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Great food as always and delivery man polite as always.
Gemma . 2017-12-27
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had a chicken madras and it was beautiful, the sauce was perfect. looking forward to ordering again soon
Melissa . 2017-12-26
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Always nice food, happy delivery man , plenty of flavour will be ordering next time from here .thanks
daniel . 2017-12-17
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Food Was of reasonable standards
shaz . 2017-12-13
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Terrible service and customer service, constant excuses that food has been sent for delivery however nothing was ever send and the order was marked as delivered. Works don't seem to know what's going on.
Faizaan . 2017-12-10
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As I'm writing this it's been over 2 and a half hours since order and still no food will not use again
greg . 2017-12-10
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I know we have snow but over 3 hours is ridiculous and freezing cold
Michelle . 2017-12-10
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Had the chicken tikka pathia and every piece of chicken was just fatty so ended up in the bin quite disappointed as have enjoyed food from here before
Kelly . 2017-11-16
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First time ordering and will deffo be returning. Food was delicious. Delivered on time and was lovely and hot.
Nicki . 2017-11-11
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lovely food first time I ate from there and quick delivery
Natasha . 2017-10-29
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ordered 2x chicken tikka stuffed nan. both were virtually empty not a single peace of chicken and a tiny bit of source. phoned to tell them and says there's was chicken tikka in them ( must have been fairies who stole it ) offered to credit me one chicken tikka stuffed Nan on next order. will not be ordering again. very disappointed !!!
trev . 2017-09-07
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only ordered rice & starters & they were all very nice. egg fried rice - lovely. onion bhaji - abit dry. chicken pakora - very nice. sheek kebab - amazing. will be trying a curry next time & the delivery driver was a lovely guy , full of smiles.
Faye . 2017-09-05
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As always good all round service.
Michael . 2017-09-01
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delicious food & delivery was early but very disappointed I ordered & paid extra for a cheese & garlic naan bread but received a normal naan bread!
Adam . 2017-08-28
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Would like to give more than 6 stars for both delivery and food, it was by far the best I've had in a while and would definitely order again! Driver was very polite.
Laura . 2017-08-27
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If you want the day off work. Use balti hut. Cold chips and the curry was a soup with yesterday's chicken in. Will never use again.
laura . 2017-08-12
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Sent tandoori chicken on the bone again!! Not what I ordered and the restaurant insist I have it. Never again.
Rebecca . 2017-07-15
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Always good food from Balti Hut, curries all enjoyable as was the rice and chips. poppadums stale, also when order was phoned in they said 45 mins delivery time, it actually took almost 1hr 30 mins but this is rare. overall will still order from Balti Hut and have been regular customer for years
Karl . 2017-07-12
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Won't order here again my order was missing a rice and the chicken fried rice I ordered a large and only got a small Got my madras but it was awful Chicken tikka masala well I've never been so disappointed I should have sent it back but what can you do when its on you're plates
stuart . 2017-07-09
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Food was good but received a lamb tika Massala and not what I ordered a chicken tikka masala. Hard to mix a chicken with a lamb but oh well.
Jemma . 2017-07-09
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Lovely food,excellent delivery,highly recommended,many thanks,5⭐️
L . 2017-06-25
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ordered at 20 past 5 and they said it would be here for 6.05, its gets to 6.20 and still no food so I call and they said it's out for delivery, 6.45 and still no food I ring again and they said it will be 10 minutes and there's still no sign I'm am disgusted at the service and how long it's taking !
Brittany . 2017-06-24
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Normally very good, but tonight my food was a bit average. Chicken was hard and chewy, my Naan was tasteless and the delivery was late so my baji's were soggy. Meh.
James . 2017-06-04
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Food wasn't on time it was 1 1/2 hr late, we phoned balti Hut and they just said they were really busy and it would be another 15 minutes which turned into another 30 minutes later then food arrived, my food wasn't the correct balti I ordered tandoori dilpasand and got chicken balti.
kevin . 2017-05-19
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Wrong food delivered. Ordered vegetable mix starter... no idea what was delivered by definately not this. Otherwise food was good!
Andrea . 2017-05-19
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Another order where they cant read and I was sent the wrong rice for the third order in a row now
stuart . 2017-05-13
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Cannot fault the food it was fantastic arrived on time and was by far the best I'd tasted in while keep it up guys highly recommended
Sabrina . 2017-05-13
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Wrong rice sent and this is becoming a habit Zeems to be different staff and they obviously can't read
stuart . 2017-05-05
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Food too salty, over cooked hard chicken pieces inedible.... Shish lamb kebab was not up to a kebab meat look. Not kebab meat. Very disappointing yet again.
Carl . 2017-05-02
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Been ordering from this take away for years. Have tried many others but always end up back here. However the last few times that we have ordered the delivery times have gotten longer and longer. I had to call twice to find out where our order was. Although the food was delicious it was only just warm and had to be reheated. I think it's time to look elsewhere now. Shame because food is great.
michelle . 2017-04-24
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Missed an item off the order again, phoned them & asked for it to be sent, put our meal in oven to keep warm, driver came with what was missing but it was the wrong thing! Phoned again but decided to eat before missing item came as the food was drying up. The food was bland with no flavour so definitely won't be ordering from them again! Total waste of £17 as most was thrown away!
Sue . 2017-04-01
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Order arrived 30 minutes late, and was missing items. Called and asked for the driver to return our money for the items we hadn't received, told no idea when that would be, even though he'd only just driven off. Offered to send them after, no point as the rest would be cold. Told that's all they would do and they hung up on me. Vile disgusting service. Don't use!
Lisa . 2017-04-01
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Gorgeous food, fast delivery. Perfect! MY new favourite
Rebecca . 2017-03-31
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Fast delivery and nice food cheers
Kelly . 2017-03-28
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Large portions, fresh nice food
Kim . 2017-03-21
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Delicious food. Helpful staff. Delivery on time.
Sandra . 2017-03-16
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Ordered at 19.08 meal arrived 21.30... Driver said they were busy. .. Two and a half hours is pushing it quite a bit. Food had to be reheated it was just warm. Had phoned them twice. First time they said it was on it's way. That was about 6.30pm. The phone was constantly engaged after that... Very poor overall service.
Carl . 2017-02-27
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It was late when it got here is was wrong nann bread and I had to call to chase it up then even though i paid the delivery man tried to get me paid again won't be using them again
Leighanne . 2017-02-25
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I love the food. But I always ask for no coriander in the food and every time the order is wrong and I have lots of coriander. I even put a note saying allergic and still get coriander
Hayley . 2017-02-22
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Always great food. Service is perfect
Adam . 2017-02-21
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Simply the best.... better than all the rest
David . 2017-02-06
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Good was lovely and plenty of it
lorraine . 2017-02-05
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excellent food and service and was deliverd very quickly , i highly recommend
Craig . 2017-02-04
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45 minutes late. Called restaurant 3 times and said they would ring the driver and hung up on me. Tikka masala was watery. Not a great first try.
Laura . 2017-02-03
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The best take away curry in the area in my opinion. Will not go anywhere else. Although this order they forgot our rice and when I called they said we hadn't ordered rice, after checking my order after eating we had ordered it, this is the first time this has happened so we let it go.
Hannah . 2017-01-27
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Lovely curry. Big portions. Only negative is the £2 delivery charge when we just round the corner
Lynn . 2017-01-21
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The food is always spot on.......great delivery guys and good service
Matty . 2017-01-12
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Amazing as always. Seems to be one of the few indian takeaways that are consistently good
Paul . 2016-12-23
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We never use anyone else. Food is always delicious
Matthew . 2016-12-20
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Food was amazing. Fast delivery. Would definitely recommend
Paul . 2016-11-23
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Nice food plenty of the curry, but the same old story with the starter sauce half a tub between 2 people, to go with 4 big onion bhajis and 4 pieces of chicken pakora and popadoms and oinon and salard, which were nice if we had a bit more sauce. I had to get the Mayo out.
robert . 2016-11-03
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Extremely quick delivery (almost too quick?) very chewy hard chicken. Both currently have a poorly stomach!
Josh . 2016-11-03
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Items missing, food was cold and tasteless
Craig . 2016-10-29
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Food arrived 35 minutes late and was so cold I had to microwave it, also gave us the wrong curry. Step it up
Ellie . 2016-10-08
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76 Opinions
Beware off this shop there reheat the food and give old food. People go else where. There lie to u and say its fresh when the food is reheated and given to customers. I won't be ordering from this shop again u will be reported.
48 Opinions
Quite expensive for a takeaway, especially considering the sauce of the lamb madras was very watery. Not very spicy for a madras, however the lamb was tender. Poppadom was fine, not hard to get wrong, though, and no complaints with the nan bread. Rice wasn't too bad. Too many good takeaways in Sutton and Kingstanding to alleviate the need to order from here again. Have a word with the chef please, especially if you want to improve business trading.
124 Opinions
Very slow delivery no meat or chicken the food the rest was onions even thought i asked less onions
62 Opinions
Prior to Saturday 26 February 2022, I made a group booking for 7.30 pm for party of 12 friends. having even spoken to the manager on the night before. On my arrival at 7.15pm - no attempt had been made to set up the table for this party size - they were all set as separate small tables so as our friends were already arriving - and no one was even setting about doing this we did it ourselves. We have used this venue soooo many times but were not aware of a change of hands in recent weeks. How I wish that I had known. No heating, no wood for the open fire, our friends were sitting with their coats on - terribly slow service, no gin for tonic!! only one bottle of house wine, an hour to get poppadums then almost another hour for starters finally getting mains after 10pm. Constant moans to us about how busy and short staffed they were yet they knew they had a party of 12 booked in - never mind any other phone orders or diners - one chef, one so called waiter manager and one taking orders over the phone - even the delivery driver got roped in to bringing food to our table. Most of the food was lovely - bur not so much the ridiculous wait for the food - and after feeling so embarrassed that we had invited friends there we footed the bill in full £350 - but decided to visit again tonight just to discuss politely the poor service - met with a response of 'our food is great - we were busy, and the manager stated that he didn't give a **it about our thoughts on Saturday night!!! - his exact words! We also now know there was a fight there recently regarding poor service and the people did not want to pay the bill!!! Although we would never resort to such - the opinion of the manager tonight was appalling - there is a petrol station opposite which sells tonic and when I suggested that they go and by some to be able to serve Gin and Tonic I was accused of being rude - we even offered to go for them!!! Constant moans on Saturday night regarding the mess the previous owners had left them in - debt etc - not really something you should be sharing with customers and should be focussing on getting it right and building a business. Never again will I visit this restaurant and good luck to anyone who may do! Because remember - the manager in his words - doesn't give a **it!!!
815 Opinions
Samosas were totally bland, didn’t even taste like Panjabi samosas. Won’t be ordering from here again.