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3.9

Based on 1.536 opinions finded in 1 websites

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Nº 562 in 983 in Ealing

CUSTOMERS TALK ABOUT DISHES WITH..chickenladyroastcoffee
Score
OpinionsNoteGoogle1.5363.9

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Excellent local pub with drinks that are at a great price. The customer service is excellent, the staff are very friendly and the pub itself is very clean and cosy. Food is okay, not something to write home about, but if you're there for the drinks and for the lovely atmosphere, you can't go wrong.

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manojh sangar . 2025-03-03

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Great soft play area for young children. Plenty of parking. Had lunch in the pub food was great, however service was not great as they only had one person behind the bar who was serving, he was very grumpy!

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Hiren Patel . 2025-03-02

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Excellent service by Balot Box Team . Manager - Claire was very helpful and dedicated towards her which was evident from the way how she was treating the customers so well

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Venkatesh Thulasidoss . 2025-03-01

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Fantastic value for money great space and fun day out for the kids.

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Amrita Salhotra . 2025-03-01

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Very nice ambience and good service.

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geet mirchandani . 2025-03-01

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Excellent food, great customer service, loved the atmosphere. Great place to conduct Kids Birthday parties, there is a lovely kids fun place

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Padmini Venkatesh . 2025-03-01

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Really enjoyed the food especially the Sunday vegetarian roast. Well done guys.

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Dip G . 2025-02-19

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Perfect for family, friends, a doggies.

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Rosie Byron . 2025-02-16

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We had a delicious meal but we were more impressed with how welcoming it was to us and our dog Mavis. She was brought some treats and water. It's the first time that Mavis has been in a pub. Thanks for ever everything.

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Michelle Byron . 2025-02-16

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I came here years ago and had a terrible meal experience . But came back with my now grown up daughter looking at the menu we planned to also come in for breakfasts in the future . The place was empty but we waited ages for our food. When it finally came chips were freezing so asked if they can redo. The waitress was very nice and took the meal back to reheat. When my daughter tried her burger she said it tasted like off meat. I thought she was being fussy and so I said I will have it. I took one bite and heaved the meat tasted off it was awful. We didn't even wait we just left as I had ordered on the app so thought to complex to ask for a refund. Wasted the whole meal. Never ever eating there again. Toilets were dirty also I should have known from that how the food was going to be. 😡😡

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Wendy Dalby . 2025-02-09

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Sunday roast ,oh my god fantastic 😋 tasty, hot superb value l mean roast and glass of wine £ 10, you can't beat, just brilliant 😋 😀 👌 X.

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Joan Obrien . 2025-02-07

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Great place to relax on Sunday and it has some good traditional English food and offers going on always.

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Mohit Kumar . 2025-01-21

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Had a great 50th birthday party here yesterday 19th January 2025. I invited 20 of my family and we had a lovely meal. The service was fantastic. One thing I really liked about the pub, was that it has a huge soft play area which was great for all the kids, as they thoroughly enjoyed it.

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Robin Stevens . 2025-01-20

MORE AT Google

Warm and friendly staff, food very good and great value.

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Brian Conroy . 2025-01-16

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Really lovely pub, the new local, surprised it’s not as busy as is but up and coming, service from Claire was amazing all evening, food came out hot and tasted great. Atmosphere is up and coming, very family friendly, can imagine weekends are a bit livelier (also Guinness is great here, they even do a clover) 😇

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Jodie Greenwood . 2025-01-13

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Place is great. Lovely, clean and chill atmosphere for a weekday drink and food. Claire’s service was brilliant and recommended options for me and my girlfriend. Prices are amazing for the area.

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Kriss . 2025-01-13

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Big improvement compared to last year, new management is doing a good job, I will definitely come back

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Dawid Leda . 2025-01-12

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The atmosphere was great and the food was good we went wacky ware house with great service

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Maja Socha . 2025-01-11

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Lovely place and friendly service, just what we needed after a walk in the rain!

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Katherine Buckley . 2025-01-05

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Had some problems there before but my visit this weekend was by far the best ever. The new manger was amazing and kept both of my kids entertained playing games and being so helpful and kind the place also seems much cleaner. Its also great value for money.SOFT PLAY *****

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Charlie Cross . 2025-01-04

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The service, food and accommodation was excellent. Thank you

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Thomas Pittaway . 2024-12-25

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Great experience. Perfect for our festive meal. Friendly welcoming staff

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Lucy Pittaway . 2024-12-25

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We enjoyed our family meal 🤩 was very welcoming, great service and we all had a lovely time with good food. Special shout out for Clare she was a star, very lovely woman down to earth :)

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Katherine Bennett . 2024-12-22

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Amazing staff. Especially polish lady for children birthday. Kids had a lot of fun.

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Karolina Wojciechewicz . 2024-12-11

MORE AT Google

A real hidden gem. It's not always easy to eat out with small children, but this place makes it work! It's very accommodating for toddlers, with both indoor and outdoor play areas and a good kids' menu. Plenty of space inside, a nice local vibe and excellent value food. The staff are very kind and helpful.

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S J . 2024-12-08

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Very good atmosphere and service many thanks to Klaudia for making Sunday lunch with the family special

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Woolly Ivan . 2024-12-07

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Klaudia is always super helpful and goes above and beyond to provide great service.

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Dani S . 2024-12-07

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The servers are very kind and welcoming and while I was there yesterday with my friends we had a great time and our server was Klaudia and I would like to thank her especially for the great service during our time there

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Nadia . 2024-12-01

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We had amazing time on yesterday birthday celebrations,magnificent service special Klaudia went about and beyond to ensure everything was perfect,her professionalism,attentiveness and warm demeanor made us fully truly welcomed and well taken cere of.It was a perfect place for a birhday memorable celebration.

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Margo 4849 . 2024-12-01

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Now not Dog friendly.. Told by the manager guide dogs only. So now the visually impaired can have a drink and a meel with there dogs. However those with sight cant...Dah! Another joke managers policy... Considering the pub is situated near the woods where people walk there dogs and may want to come in for a drink or a meal... But no.. Wait we can see and dont need a dog to guide us to the bar..but not allowde in. Will be closing down shortly i hope.

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Vinny Dev . 2024-11-30

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Amazing food and big quantity for the price. Drinks likewise amazing. One of the best pubs I tried.

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Kalopsia . 2024-11-22

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Good value,food good staff friendly

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Stephen Culhane . 2024-11-20

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Was very good klaudia was so nice to us and played with the children x

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Whitney stinks . 2024-11-20

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Really lovely staff but found a fly in my food and hair in my desert. The glasses we were given were dirty. Will not be returning

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Megan Nee . 2024-11-18

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Visited yesterday and had the fish,chips and mushy peas. I was served promptly and the food came quick and was hot and delicious.

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Bertie Dow . 2024-11-17

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Wacky warehouse in need of TLC. It's very dark for kids. It would be nice to have more lights around the play area as some area are really dark. It's such a shame as it's a colourful place but not bright enough to enjoy. Also we found Christmas light wires in the play ground wall net ,I think it was unsafe.

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Sarah Gh . 2024-11-16

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Amazing atmosphere and super friendly staff

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Bazza Onna Mazza . 2024-11-10

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I would like to share the excellent standard of service that I received at the Ballot Box on Friday 8/11/24. Myself and five friends were celebrating our friend's Birthday. It started at the front door a smiley, friendly and helpful member of staff help me and my CRUTCHES through the front door, then to my table. The bar staff Roxanne and Dean engaged us in very friendly conversations banter but maintaining a professional manner. I came away extremely happy and satisfied. People are always very quick to complain but slow to praise. Praise is certainly due for the Ballot Box staff especially Roxanne and Dean.

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Winsome johnson . 2024-11-09

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Wow so bad packed to the built older kid pushing and shoving the smaller ones terrible my grandson had better fun in the park across the road from this place

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mickser tyndall . 2024-11-04

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My daughter loves this place, we go to Ballot box 3-4 times a week, she doesn't get bored of it. The service is very friendly and helpful in every matter. The animator is a great lady.

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Agnieszka Sosna . 2024-11-01

MORE AT Google

I went there first time. Lovely place and staff very helpful.

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h. era . 2024-11-01

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The kids had a great time. Very nice service. The animator radiated positive energy.

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jola Lech . 2024-10-24

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Food is absolutely poor! Two foods were completely inedible. Ordered children’s meal deal to be charged extra for ice creams which is included in the deal, when asked why am I being charged when it’s in the deal to be told i had to order the ice creams at the same time as the food which was I in no way told I had to do this at the time of purchasing otherwise I would have. £2 isn’t the end of the world but for some people may not have planned to spend extra. To add more annoyance food came out wrong but all due to the girl doing the food run she sorted the problem quickly and was more than apologetic, however the man behind the bar is less to be desired.

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Sophie Hewitt . 2024-10-20

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Great pub, great food, and great service. We've been here many times, and it's always been great.

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Jay Singh . 2024-10-16

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You said: Negative eating experience review food bad quality and microwaved I recently dined here and was extremely disappointed with the quality of the food. It was evident that the dishes were microwaved rather than freshly prepared, resulting in a lack of flavor and texture. The ingredients tasted subpar, and the overall presentation was unappealing. For the price I paid, I expected much better. I left feeling unsatisfied and unlikely to return. I would not recommend this place if you’re looking for a quality meal.

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M P 1988 . 2024-10-13

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I used to work down the road from the pub and go there after work with my work mates very nice pub friendly very welcoming and warm environment on a hot day nice garden to sit down with a couple of beers dog friendly too

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Frank Taylor . 2024-10-07

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It is an average pub. Nothing special about it. The food is average, the service is average, the prices are average. The reason I gave it one star is because of its recent no dog policy. I am a dog owner and it is the only pub in the area that does not allow dogs. So if you are a dog owner it is one star, and if you do not own a dog it is three stars.

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Daniel FK . 2024-10-05

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Lovely friendly staff and the food is great value for money. I will definitely be going back.

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lorna weldon . 2024-10-03

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Cheap and chearful.. its a great place to go, they always have good deals and its perfect for me as i take the little ones to the softplay next door

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Francine Rocha . 2024-09-29

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I have been eating last week stake sizzler , and I must say it was delicious ! Also friendly and helpful Staff.

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Kamil Socha . 2024-09-29

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good food and friendly staff :)

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Khushi Dadwal . 2024-09-29

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We have been on birthday party of our friend's son yesterday and we enjoyed a lot. We must say thank you to Shiv who is Kitchen manager and Dean because food was amazing. Thanks to whole team for service. I recommend!

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sylwia dominczyk . 2024-09-22

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Thankyou nadir for a lovely meal x

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Cookiedough . 2024-09-20

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Really friendly and helpful staff. Super fast service & great value for money.

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Jo . 2024-09-20

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Food staff superb callam recommend to anyone chefs know how to serve a decent meal

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Anthony Lightfoot . 2024-09-16

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We had a fantastic time here with our 4 kids. We went to Wacky Warehouse first at the back of the pub and we were treated like royalty by Claudia. She made everything so fun for us and we didn’t want to leave. Then on to the pub for some great food and brilliant service by Roxanne as always Thank you! See you soon!

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Michael Hurn . 2024-09-15

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We held our lovely Mum's wake at the ballot box yesterday. Roxanne and Shiv spent so much time with me in the days leading up to it choosing items for the buffet. The food was presented so nicely, it was plentiful and tasted absolutely delicious. They cleared an area for us so we wouldn't have people walking through. I think they went out of their way to make my Mum's send off special. Thank you both, and to your team

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Colette Letchford . 2024-09-06

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Klaudia was very kind and helpful!

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Emily Steward . 2024-09-03

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Great service! Very friendly! Thank you

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Jodie Crowley . 2024-08-28

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Good pub with good staff, decent decor, decent atmosphere, good value food for all the family and a nice little outdoor play area + an attached indoor playground for a separate fee. Plenty of free on site parking. All in all, lovely!

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Mike Denholm . 2024-08-26

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Nadia went above & beyond as always to take good care of our huge 9 person family!! Lol!! Nadia is a lovely young lady, very polite, very patient & such a pleasure. Every time I have come into the ballot box she has always greeted me with a welcoming smile. Please give her all the recognition she deserves. All the best to our dear friend Nadia.

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Jo Jo . 2024-08-11

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It's just ok. Staff were very polite. It's a nice enough place for a drink or snack, but the main food was not very nice. Also, as other reviewers have stated, not ideal for young children, as the outdoor play structure is for older children and adults cannot enter the soft play with toddlers.

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Abhi Mermi . 2024-08-01

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Ballot Box is our favorite place to dine! The food is absolutely amazing, with every dish crafted to perfection. The staff strikes the perfect balance of professionalism and friendliness, making each visit a delightful experience. Highly recommended!

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Gabor M6YUG . 2024-07-30

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Brilliant food service amazing and brilliant atmosphere

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Renwick Julien . 2024-07-27

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Amazing girl Claudia, thank you!

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adriana mutu . 2024-07-17

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Great pub with a nice outdoor seating area, very reasonably priced, never too busy. Staff are really friendly, the pub is very accommodating to children and there is a play area for them in the beer garden as well as across the road from the pub and there is a soft play area for them too. Very friendly atmosphere overall and close to some lovely local walks.

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Selina Gomez . 2024-07-12

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Klaudia run crazy party for kids. Great time.

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Rafal Ciesielski . 2024-07-12

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Claudia was excellent with kids and kept them entertained throughout the party.

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Rafal Wieczorek . 2024-07-12

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Lovely large indoor area for kids to play in, friendly and attentive staff.

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Victoria Rodriguez . 2024-07-09

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Little boy loved his time here and the staff were excellent and rewarded children with prizes.

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Kevin Plumber . 2024-07-09

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Amazing customer service foh staff are so friendly and super quick service.. food is brilliant and presented lovely will definitely be coming here again Thankyou so much for a lovely experience 🙂

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Emma Hills . 2024-07-07

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Amazing experience everytime, great food and amazing staff especially ian and roxanne

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Amanda Hills . 2024-07-07

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Good summer pitchers, bit surely needs more alcohol inside as it was barely anything. Good food.

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Bartek “Naeja” Hulewicz . 2024-06-28

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For me, the portions are a bit small, but very tasty

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Jerzy Gazdowicz . 2024-06-27

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Good quality of food 👌 and amazing staff!

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ΒΑΣΙΛΙΚΗ ΑΘΑΝΑΣΟΠΟΥΛΟΥ . 2024-06-21

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I grew up near this pub and have some lovely memories. A lovely peaceful beer garden surrounded the beautiful horsenden hill. Pub has parking and plenty of seating. Great drink selection, food Is unfortunately is very Iceland esq

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Saam Forouhar . 2024-06-20

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My wife visited your pub today 18th. June with her friends. When asking for cups of tea she was informed most abruptly that no hot drinks were available due to a faulty appliance. As drinking tea is one of the traditions of this country I find it very strange that The Ballot Box should be probably the only pub in England that does not serve our national CUPPA. (Shame on you).

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k.j. lane . 2024-06-18

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The food has gone from acceptable at best, to inedible today. By all means come here for drinks, but bring your own sandwiches if you must. Food quality has become so low lately.

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Ken Tajalli . 2024-06-16

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Not much food options. The staff was alright

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Prableen K Rupra . 2024-06-08

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The food here used to be good.Went there a couple of days ago and ordered exactly what i had last time i was at the ballot box and the food came out looking mediocre,no presentation whatsoever,tasteless,microwaved and hardly any food on the plate!Dont know if the chef is new but they definitely should not be sending food out looking like that!Would not recommend eating here!!Staff at the bar always cheerful and friendly!

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Gemini May . 2024-06-07

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Great food , amazing value and a warm welcome

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Jacqui Doherty . 2024-06-04

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We have become regulars at this pub because of the welcome and friendliness.

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Chris O'Connor . 2024-06-03

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We've been visiting this place for years now. Both my partner and I love to spend our time here, especially after a long week. The food here is absolutely delicious! Every dish we tried was bursting with flavor and was cooked to perfection. We also love their cocktails not only the taste is good but the price is also affordable. The team is very friendly and attentive. We highly recommend!

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Crista Sebestyen . 2024-05-31

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The staff are exceptionally friendly and welcoming, ensuring a pleasant experience from the moment you enter. Service is prompt, with orders taken and delivered efficiently. The staff are knowledgeable about the menu, able to provide insightful recommendations and answer any questions.

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Damian Cyganik . 2024-05-30

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Great atmosphere and great service, especially the waitress Klaudia. I recommend!

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Mateusz Serafin . 2024-05-30

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Roast beef was too tough too rat ,meal cold peas uncooked ,poor ,my wife was sick when came home

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Gary Stevens . 2024-05-29

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We had a great experience at Ballot Box. Nice pub with a relaxed atmosphere. Our kids loved the indoor softplay and outdoor play area. Staff were all really friendly and the food selection was good. Lots of vegetarian/PB options, too. Plenty of on-site parking and a short walk from the Horsenden hill area.

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Sach S . 2024-05-29

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This is a great place to stop for a pint during a long walk. Also our go-to place for supper if we don't want to cook. Always a pleasant atmosphere and the food is good.

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Judy Skelly . 2024-05-25

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LONDON’S LARGEST UNDER-TABLE CHEWING GUM COLLECTION..Nice pub, lovely beer garden and surrounding green area. Good value food. Management is impressively poor when it comes to cleaning standards. Every table has hoards of chewing gum stuck underneath, the walls and ceilings are gross with stains, marks etc. Also, the pub can’t even turn their own radiators off apparently, been told by staff multiple times when it’s been very hot out, yet the massive radiators next to multiple tables are at scalding to touch temperature - that they are on a timer. Laughable really. Staff attitudes are hit and miss. Great place for kids, but overall poor standards.

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Tim Tool . 2024-05-25

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Friendly staff, fresh food, generous portions (perhaps too much, if anything!) V quiet at 1-2:30 on Thursday afternoon.

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Oli Gage-Walker . 2024-05-23

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Good customer service food really nice

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007 guns . 2024-05-23

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Fabulous service,welcomed with a smile

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Lash auto design & repair . 2024-05-22

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Food was delicious and such good value for money. Ian at the bar gave great service and helped me make it really easy to use the tesco voucher which they accept on all days so very worthwhile. Nice location and atmosphere. Welcomes kids (outdoor play) families (very considerate with its own entrance so you don't have to go through the bar) even water for dogs to play in the back. Place is clean and fast service. Seating outside. Free large car park. Everything you need. Had a nice evening out know a warm sunny day. Massive park right opposite to continue your day.

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Isha Das . 2024-05-13

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We came here as a family yesterday and it was our fist time to celerate a 37th birthday. We all loved the venue and had a great time, it was a perfect set up for our kids especially with the outdoors space and Wacky Warehouse access for just £5 a child. The food was great and waiting time was not long at all. We were looked after by the wonderful staff who was Klaudia. She was very helpful and kind, with great customer service. Reece and Sana were also really helpful in the softplay area. We will definetly be back soon! Thank you for a great time!

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Payzee Mahmod . 2024-05-13

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This is a great family pub, with a soft play wacky warehouse and a little play area outside. Staff are friendly and the food is delicious. This is a favourite with the whole family.

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Claire Briscoe . 2024-05-12

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Perfect place for families and birthday parties

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Andrea Mileva . 2024-05-05

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Trip to London zoo for the day and stopped here for food on the way home, the food and hospitality was 100%

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Leanne Bostock . 2024-04-20

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Great food and service. I had the fish and chips which was served hot and came out the kitchen in a fast time. I will be back!

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JG . 2024-04-12

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If you go in there ask for Tyler, he’s one of a kind!! Good vibes, food and drinks

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Alexandru Chihaia . 2024-04-09

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A great place to take the kids, great prices, food was delicious, the only thing was a bit of slowness in drinks arriving when booking from the table. No drama though they arrived after about 15 mins.

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Jordan Stirland . 2024-04-06

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