GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.9

Based on 1.467 opinions finded in 1 websites

site_photo4

Nº 563 in 983 in Ealing

CUSTOMERS TALK ABOUT DISHES WITH..roastchickencoffee
Score
OpinionsNoteGoogle1.4673.9

comment_iconOpinions

Wow so bad packed to the built older kid pushing and shoving the smaller ones terrible my grandson had better fun in the park across the road from this place

site_logo

mickser tyndall . 2024-11-04

MORE AT Google

I went there first time. Lovely place and staff very helpful.

site_logo

h. era . 2024-11-01

MORE AT Google

My daughter loves this place, we go to Ballot box 3-4 times a week, she doesn't get bored of it. The service is very friendly and helpful in every matter. The animator is a great lady.

site_logo

Agnieszka Sosna . 2024-11-01

MORE AT Google

The kids had a great time. Very nice service. The animator radiated positive energy.

site_logo

jola Lech . 2024-10-24

MORE AT Google

Food is absolutely poor! Two foods were completely inedible. Ordered children’s meal deal to be charged extra for ice creams which is included in the deal, when asked why am I being charged when it’s in the deal to be told i had to order the ice creams at the same time as the food which was I in no way told I had to do this at the time of purchasing otherwise I would have. £2 isn’t the end of the world but for some people may not have planned to spend extra. To add more annoyance food came out wrong but all due to the girl doing the food run she sorted the problem quickly and was more than apologetic, however the man behind the bar is less to be desired.

site_logo

Sophie Hewitt . 2024-10-20

MORE AT Google

Great pub, great food, and great service. We've been here many times, and it's always been great.

site_logo

Jay Singh . 2024-10-16

MORE AT Google

You said: Negative eating experience review food bad quality and microwaved I recently dined here and was extremely disappointed with the quality of the food. It was evident that the dishes were microwaved rather than freshly prepared, resulting in a lack of flavor and texture. The ingredients tasted subpar, and the overall presentation was unappealing. For the price I paid, I expected much better. I left feeling unsatisfied and unlikely to return. I would not recommend this place if you’re looking for a quality meal.

site_logo

M P 1988 . 2024-10-13

MORE AT Google

I used to work down the road from the pub and go there after work with my work mates very nice pub friendly very welcoming and warm environment on a hot day nice garden to sit down with a couple of beers dog friendly too

site_logo

Frank Taylor . 2024-10-07

MORE AT Google

It is an average pub. Nothing special about it. The food is average, the service is average, the prices are average. The reason I gave it one star is because of its recent no dog policy. I am a dog owner and it is the only pub in the area that does not allow dogs. So if you are a dog owner it is one star, and if you do not own a dog it is three stars.

site_logo

Daniel FK . 2024-10-05

MORE AT Google

Lovely friendly staff and the food is great value for money. I will definitely be going back.

site_logo

lorna weldon . 2024-10-03

MORE AT Google

I have been eating last week stake sizzler , and I must say it was delicious ! Also friendly and helpful Staff.

site_logo

Kamil Socha . 2024-09-29

MORE AT Google

Cheap and chearful.. its a great place to go, they always have good deals and its perfect for me as i take the little ones to the softplay next door

site_logo

Francine Rocha . 2024-09-29

MORE AT Google

good food and friendly staff :)

site_logo

Khushi Dadwal . 2024-09-29

MORE AT Google

We have been on birthday party of our friend's son yesterday and we enjoyed a lot. We must say thank you to Shiv who is Kitchen manager and Dean because food was amazing. Thanks to whole team for service. I recommend!

site_logo

sylwia dominczyk . 2024-09-22

MORE AT Google

Really friendly and helpful staff. Super fast service & great value for money.

site_logo

Jo . 2024-09-20

MORE AT Google

Thankyou nadir for a lovely meal x

site_logo

Cookiedough . 2024-09-20

MORE AT Google

Food staff superb callam recommend to anyone chefs know how to serve a decent meal

site_logo

Anthony Lightfoot . 2024-09-16

MORE AT Google

We had a fantastic time here with our 4 kids. We went to Wacky Warehouse first at the back of the pub and we were treated like royalty by Claudia. She made everything so fun for us and we didn’t want to leave. Then on to the pub for some great food and brilliant service by Roxanne as always Thank you! See you soon!

site_logo

Michael Hurn . 2024-09-15

MORE AT Google

We held our lovely Mum's wake at the ballot box yesterday. Roxanne and Shiv spent so much time with me in the days leading up to it choosing items for the buffet. The food was presented so nicely, it was plentiful and tasted absolutely delicious. They cleared an area for us so we wouldn't have people walking through. I think they went out of their way to make my Mum's send off special. Thank you both, and to your team

site_logo

Colette Letchford . 2024-09-06

MORE AT Google

Klaudia was very kind and helpful!

site_logo

Emily Steward . 2024-09-03

MORE AT Google

Great service! Very friendly! Thank you

site_logo

Jodie Crowley . 2024-08-28

MORE AT Google

Good pub with good staff, decent decor, decent atmosphere, good value food for all the family and a nice little outdoor play area + an attached indoor playground for a separate fee. Plenty of free on site parking. All in all, lovely!

site_logo

Mike Denholm . 2024-08-26

MORE AT Google

Nadia went above & beyond as always to take good care of our huge 9 person family!! Lol!! Nadia is a lovely young lady, very polite, very patient & such a pleasure. Every time I have come into the ballot box she has always greeted me with a welcoming smile. Please give her all the recognition she deserves. All the best to our dear friend Nadia.

site_logo

Jo Jo . 2024-08-11

MORE AT Google

It's just ok. Staff were very polite. It's a nice enough place for a drink or snack, but the main food was not very nice. Also, as other reviewers have stated, not ideal for young children, as the outdoor play structure is for older children and adults cannot enter the soft play with toddlers.

site_logo

Abhi Mermi . 2024-08-01

MORE AT Google

Ballot Box is our favorite place to dine! The food is absolutely amazing, with every dish crafted to perfection. The staff strikes the perfect balance of professionalism and friendliness, making each visit a delightful experience. Highly recommended!

site_logo

Gabor M6YUG . 2024-07-30

MORE AT Google

Brilliant food service amazing and brilliant atmosphere

site_logo

Renwick Julien . 2024-07-27

MORE AT Google

Amazing girl Claudia, thank you!

site_logo

adriana mutu . 2024-07-17

MORE AT Google

Claudia was excellent with kids and kept them entertained throughout the party.

site_logo

Rafal Wieczorek . 2024-07-12

MORE AT Google

Klaudia run crazy party for kids. Great time.

site_logo

Rafal Ciesielski . 2024-07-12

MORE AT Google

Great pub with a nice outdoor seating area, very reasonably priced, never too busy. Staff are really friendly, the pub is very accommodating to children and there is a play area for them in the beer garden as well as across the road from the pub and there is a soft play area for them too. Very friendly atmosphere overall and close to some lovely local walks.

site_logo

Selina Gomez . 2024-07-12

MORE AT Google

Little boy loved his time here and the staff were excellent and rewarded children with prizes.

site_logo

Kevin Plumber . 2024-07-09

MORE AT Google

Lovely large indoor area for kids to play in, friendly and attentive staff.

site_logo

Victoria Rodriguez . 2024-07-09

MORE AT Google

Amazing experience everytime, great food and amazing staff especially ian and roxanne

site_logo

Amanda Hills . 2024-07-07

MORE AT Google

Amazing customer service foh staff are so friendly and super quick service.. food is brilliant and presented lovely will definitely be coming here again Thankyou so much for a lovely experience 🙂

site_logo

Emma Hills . 2024-07-07

MORE AT Google

Good summer pitchers, bit surely needs more alcohol inside as it was barely anything. Good food.

site_logo

Bartek “Naeja” Hulewicz . 2024-06-28

MORE AT Google

For me, the portions are a bit small, but very tasty

site_logo

Jerzy Gazdowicz . 2024-06-27

MORE AT Google

Good quality of food 👌 and amazing staff!

site_logo

ΒΑΣΙΛΙΚΗ ΑΘΑΝΑΣΟΠΟΥΛΟΥ . 2024-06-21

MORE AT Google

I grew up near this pub and have some lovely memories. A lovely peaceful beer garden surrounded the beautiful horsenden hill. Pub has parking and plenty of seating. Great drink selection, food Is unfortunately is very Iceland esq

site_logo

Saam Forouhar . 2024-06-20

MORE AT Google

My wife visited your pub today 18th. June with her friends. When asking for cups of tea she was informed most abruptly that no hot drinks were available due to a faulty appliance. As drinking tea is one of the traditions of this country I find it very strange that The Ballot Box should be probably the only pub in England that does not serve our national CUPPA. (Shame on you).

site_logo

k.j. lane . 2024-06-18

MORE AT Google

The food has gone from acceptable at best, to inedible today. By all means come here for drinks, but bring your own sandwiches if you must. Food quality has become so low lately.

site_logo

Ken Tajalli . 2024-06-16

MORE AT Google

Not much food options. The staff was alright

site_logo

Prableen K Rupra . 2024-06-08

MORE AT Google

The food here used to be good.Went there a couple of days ago and ordered exactly what i had last time i was at the ballot box and the food came out looking mediocre,no presentation whatsoever,tasteless,microwaved and hardly any food on the plate!Dont know if the chef is new but they definitely should not be sending food out looking like that!Would not recommend eating here!!Staff at the bar always cheerful and friendly!

site_logo

Gemini May . 2024-06-07

MORE AT Google

Great food , amazing value and a warm welcome

site_logo

Jacqui Doherty . 2024-06-04

MORE AT Google

We have become regulars at this pub because of the welcome and friendliness.

site_logo

Chris O'Connor . 2024-06-03

MORE AT Google

We've been visiting this place for years now. Both my partner and I love to spend our time here, especially after a long week. The food here is absolutely delicious! Every dish we tried was bursting with flavor and was cooked to perfection. We also love their cocktails not only the taste is good but the price is also affordable. The team is very friendly and attentive. We highly recommend!

site_logo

Crista Sebestyen . 2024-05-31

MORE AT Google

Great atmosphere and great service, especially the waitress Klaudia. I recommend!

site_logo

Mateusz Serafin . 2024-05-30

MORE AT Google

The staff are exceptionally friendly and welcoming, ensuring a pleasant experience from the moment you enter. Service is prompt, with orders taken and delivered efficiently. The staff are knowledgeable about the menu, able to provide insightful recommendations and answer any questions.

site_logo

Damian Cyganik . 2024-05-30

MORE AT Google

We had a great experience at Ballot Box. Nice pub with a relaxed atmosphere. Our kids loved the indoor softplay and outdoor play area. Staff were all really friendly and the food selection was good. Lots of vegetarian/PB options, too. Plenty of on-site parking and a short walk from the Horsenden hill area.

site_logo

Sach S . 2024-05-29

MORE AT Google

Roast beef was too tough too rat ,meal cold peas uncooked ,poor ,my wife was sick when came home

site_logo

Gary Stevens . 2024-05-29

MORE AT Google

LONDON’S LARGEST UNDER-TABLE CHEWING GUM COLLECTION..Nice pub, lovely beer garden and surrounding green area. Good value food. Management is impressively poor when it comes to cleaning standards. Every table has hoards of chewing gum stuck underneath, the walls and ceilings are gross with stains, marks etc. Also, the pub can’t even turn their own radiators off apparently, been told by staff multiple times when it’s been very hot out, yet the massive radiators next to multiple tables are at scalding to touch temperature - that they are on a timer. Laughable really. Staff attitudes are hit and miss. Great place for kids, but overall poor standards.

site_logo

Tim Tool . 2024-05-25

MORE AT Google

This is a great place to stop for a pint during a long walk. Also our go-to place for supper if we don't want to cook. Always a pleasant atmosphere and the food is good.

site_logo

Judy Skelly . 2024-05-25

MORE AT Google

Friendly staff, fresh food, generous portions (perhaps too much, if anything!) V quiet at 1-2:30 on Thursday afternoon.

site_logo

Oli Gage-Walker . 2024-05-23

MORE AT Google

Good customer service food really nice

site_logo

007 guns . 2024-05-23

MORE AT Google

Fabulous service,welcomed with a smile

site_logo

Lash auto design & repair . 2024-05-22

MORE AT Google

We came here as a family yesterday and it was our fist time to celerate a 37th birthday. We all loved the venue and had a great time, it was a perfect set up for our kids especially with the outdoors space and Wacky Warehouse access for just £5 a child. The food was great and waiting time was not long at all. We were looked after by the wonderful staff who was Klaudia. She was very helpful and kind, with great customer service. Reece and Sana were also really helpful in the softplay area. We will definetly be back soon! Thank you for a great time!

site_logo

Payzee Mahmod . 2024-05-13

MORE AT Google

Food was delicious and such good value for money. Ian at the bar gave great service and helped me make it really easy to use the tesco voucher which they accept on all days so very worthwhile. Nice location and atmosphere. Welcomes kids (outdoor play) families (very considerate with its own entrance so you don't have to go through the bar) even water for dogs to play in the back. Place is clean and fast service. Seating outside. Free large car park. Everything you need. Had a nice evening out know a warm sunny day. Massive park right opposite to continue your day.

site_logo

Isha Das . 2024-05-13

MORE AT Google

This is a great family pub, with a soft play wacky warehouse and a little play area outside. Staff are friendly and the food is delicious. This is a favourite with the whole family.

site_logo

Claire Briscoe . 2024-05-12

MORE AT Google

Perfect place for families and birthday parties

site_logo

Andrea Mileva . 2024-05-05

MORE AT Google

Trip to London zoo for the day and stopped here for food on the way home, the food and hospitality was 100%

site_logo

Leanne Bostock . 2024-04-20

MORE AT Google

Great food and service. I had the fish and chips which was served hot and came out the kitchen in a fast time. I will be back!

site_logo

JG . 2024-04-12

MORE AT Google

If you go in there ask for Tyler, he’s one of a kind!! Good vibes, food and drinks

site_logo

Alexandru Chihaia . 2024-04-09

MORE AT Google

Fancied a nice burger for lunch and it didn't disappoint. Is was a "home run"... Double cheeseburger with hotdog and fries, delicious.

site_logo

Daniel Coker . 2024-04-06

MORE AT Google

A great place to take the kids, great prices, food was delicious, the only thing was a bit of slowness in drinks arriving when booking from the table. No drama though they arrived after about 15 mins.

site_logo

Jordan Stirland . 2024-04-06

MORE AT Google

We had a lovely Sunday roast on Mother's day

site_logo

Les Blain . 2024-03-11

MORE AT Google

First time here, bad first impression. Order 4 adult meals and 2 kids' meals, When ordering the drinks, we ordered 3 large Coke Zeros and asked for no ice, we then got 3 half glassfulls. When I questioned the server, she said; "that is a large, but because you didn't want ice, it looks smaller" RIIIIGHT?! - See photo. The food then arrived within 10 minutes of ordering - always a red flag - the food is obviously not cooked fresh. Positives - nice enough location, some parking available. Indoor and outdoor play area around the back for kids.

site_logo

Daniel Lee . 2024-02-24

MORE AT Google

I'm vegan, and went there because they had a couple of nice vegan dishes on the menu, one of which didn't contain soya (which so many vegan things contain this known allergen I don't know). Food was largely lovely, service immaculate and friendly, and tables well spaced if you're vulnerable to Covid. From the vegan and lactose-free viewpoint, there's little in the way of desserts, especially if you can't eat soya. Though there's an option to have the chocolate dessert without the chocolate sauce (which would have been so easy to make with Oatly 'cream'). Very hard and chewy. However, the vegan coffee option is non-existent - they have NO non-dairy milks at all. Yes, seriously, it's like going back in time. I asked the guy serving why they didn't carry vegan milks when they had vegan options on the menu. His answer was that they "didn't want to be cleaning the nozzle and the jugs every 30 seconds". I did gently try to help him understand that it's not a problem anywhere else but he was giving off 'I really don't care' vibes so I left it. As other reviewers have mentioned, the coffee machine is from the dark ages, so I can't see their coffee getting more customer-friendly anytime soon. Though the owners would do well to bear in mind that very large numbers of people who aren't vegan or lactose-intolerant are actively choosing oat milk over dairy for the taste. Such a shame that making that extra effort to drag their coffee offer into this century seems a step too far. I might go back, and take my own milk but I know the best they'll be able to do is a black americano (maybe?) to which I will be adding my own cold oat milk. Not exactly the way anyone hopes to round off a meal...

site_logo

Elisabeth Davies . 2024-02-24

MORE AT Google

Food was great as always and service by Klaudia was fantastic, she took time to show us the deals on kids menu and drinks. Only thing for us was the kids running around and screaming whilst we’re eating, apart from that we will definitely visit again.

site_logo

Jacqui Forbes . 2024-02-15

MORE AT Google

Food was delicious and service was great. 5 stars 🌟 for klaudia on the bar.

site_logo

Darren forbes . 2024-02-15

MORE AT Google

Love this venue for the soft play but it's needs investment and updating. The coffee machine in the main bar appears to be like the lottery never sure of your luck, please get a different model and also a coffee machine in soft play would be amazing. Overall great venue for the kids with decent food options and value for money. Just some investment on interior would take it to the next level. Especially following money spent on the carpark with charge points.

site_logo

Benjamin White . 2024-02-11

MORE AT Google

The food was good and hot. Great value for money. The Pub was a bit tired, and the tables needed cleaning. The staff were friendly and helpful.

site_logo

Jennie Davey . 2024-02-10

MORE AT Google

Didn't try the food yet but I will do oneday keep the seat warm for me will ya

site_logo

V K . 2024-02-04

MORE AT Google

Food was good and it was a lovely place to study!

site_logo

Ashley Thompson . 2024-02-04

MORE AT Google

Amazing service, would recommend. Great garden.

site_logo

Slawomir Majewski . 2024-02-01

MORE AT Google

Lovely place for family's. Food is nice but expensive

site_logo

Luc ann . 2024-01-27

MORE AT Google

It's been two years since i rated this place 1 star for the horrible service and staff they had. As promised, here's my updated review. The employees are friendly, the food is absolutely delicious, the place is overall very clean and nice.

site_logo

Samuel Smith . 2024-01-20

MORE AT Google

Best fish and chips I have eaten in years. Thanks

site_logo

Sally Wright . 2024-01-18

MORE AT Google

I booked a party for my son with wacky warehouse at the ballot box, on the 14th of January 2024. The staff was extremely unenthusiastic I felt they put zero effort into the party to make my son feel very special on his birthday, They also forgot puddings for our children, which was ordered and prepaid for before the party,I have spoke to management twice since this happened and have been told I will receive an email the same day, but I’m still waiting for the email back. I wouldn’t recommend for a birthday party for a seven-year-old boy For the amount of money I paid I don’t think it was worth. (I haven’t even been offered money back for the pudding or any money back for the party that my son didn’t enjoy) I feel sorry for my son, it should have been a really special day for him. But I didn’t feel like it at all. Zoe S.

site_logo

Zoe “Zozo” Saville . 2024-01-18

MORE AT Google

Was lovely and clean in Ballot Box, very good value for the Sunday roast, a nice family pub.

site_logo

Theresa Keane . 2024-01-14

MORE AT Google

Renuja is amazing!! Kids had sooo much fun!!!

site_logo

Shiki xx . 2024-01-08

MORE AT Google

Open on time and warm welcome from Renuja ! Well recommended.

site_logo

Marc Heritier . 2024-01-07

MORE AT Google

I enjoyed my visit to The Ballot Box. We took my grandmother who had a lovely time. The pub has great accessibility for those with limited mobility and plenty of parking. The food was good traditional pub grub and reasonably priced. We had the fish and chips and scampi from the pub classics menu. The desserts were also tasty and we left clean plates. The staff were friendly and accommodating. Thanks for a nice experience.

site_logo

Ash James . 2024-01-06

MORE AT Google

Usually love the salmon but disappointed in portion size this time

site_logo

Beryl Corker . 2024-01-05

MORE AT Google

Children loved the wacky warehouse. Lovely staff.

site_logo

Stevi Crowley . 2024-01-02

MORE AT Google

All was good for the occasion we had. Staff were helpful.

site_logo

Leon Hodgson . 2023-12-23

MORE AT Google

Ravi super food seasoning right bar staff Jonathan..top geezer!

site_logo

JanCan1 GK . 2023-12-20

MORE AT Google

Rok temu tu bylem i bylo bardzo dobre jedzenie. Po roku czas zaprosilem tu znajomych i bardzo sie zawiodlem! Jedzenie wstretne. Kurczak suchy. Salatki z najtanszych produktow. Dodaje zdjecie ryby ktorej niebylo, sama panierka. Fuj! Przyniesli jedzenie a po 10 minutach doprosilimy sie sztuczy. A na koniec jak juz mielismy wychodzic to przypomnielismy sobie ze niepodali nam deseru za ktory zaplacilismy. Najadlem sie tylko wstydu przed znajomymi

site_logo

LECHIA Lechia . 2023-12-12

MORE AT Google

Staff not very friendly. Sunday roast seen better days! The vegetables were well stewed, cold, dry and absolutely awful. Nut roast was the worst I have ever eaten. Never go back there again

site_logo

HH M . 2023-12-10

MORE AT Google

Soft play is through the pub and round the back. Great area and clever concept to attach to the pub.

site_logo

Marcel Jones . 2023-12-05

MORE AT Google

Manager at the till is rude! Food is mediocre and I had the worst cheesy chips ever! Microwaved with the cheapest and tasteless cheese in the UK. Find another pub if you can…use this only after apocalypse. 😀

site_logo

fabio la gioia . 2023-11-25

MORE AT Google

Love this place and food, one of the barmaids Klaudia such a lovely person, very friendly and always smiling. Highly recommended !!!

site_logo

Ania Musial Gajda . 2023-11-21

MORE AT Google

Louise and nadia were absolutely lovely. Was greeted nicely as I walked in. Friendly and helpful staff. Food was really good and a good price. Would definitely come again. Good place for family and friends Kids loved it!!

site_logo

Shafah Fahmy . 2023-11-18

MORE AT Google

Service was excellent. Food was okay. Love the location of the pub.The bar and staff are super nice and friendly.Go here for a good time and chilled environment.

site_logo

Carol Vieira . 2023-11-13

MORE AT Google

Brilliant atmosphere and especially Claudia was star of the place she’s just amazing at work and assisting good luck

site_logo

Change Required . 2023-11-10

MORE AT Google

Good food and friendly staff, Kludia and Ian are always friendly and happy to help! Definitely my go to local for a good pint and good grub!

site_logo

Benjamin Gilbert . 2023-11-09

MORE AT Google

Not that many people in there but staff were lovely and food was to a standard harvester

site_logo

Alex Doherty . 2023-11-08

MORE AT Google

Sunday roast well presented and wasn't a long wait and can't complain about the price or quality value for money £twenty three pounds total outlay with drinks for two people

site_logo

Stephen Sweetenham . 2023-11-05

MORE AT Google

I often take my family/ friends here due to the excellent service - Dean and Louise go out of their way to make sure customers are happy. Dean even gave my niece a brownie to take home as she had tummy ache. Food is very good value as well and the ambience is nice and relaxed. Free parking.

site_logo

dilly karim . 2023-11-04

MORE AT Google

Quite a small venue for little ones to be running around. Not sure if its cos they're weekend staff but not very friendly.

site_logo

Angel . 2023-11-01

MORE AT Google

Nice place. Very busy, get there early

site_logo

Craig Mitchell . 2023-10-29

MORE AT Google

Friendly, efficient service. Fresh, hot food. Great value. 👍

site_logo

Sally Weston . 2023-10-25

MORE AT Google

Similary restaurants in London

restaurant_img
3.9

84 Opinions

location-icon61 S Parade, London, W4 5LG, United Kingdom
outdoor_seating_341119takeaway_341119delivery_341119

Good coffee and pastries and very friendly staff!

restaurant_img
3.9

676 Opinions

location-icon79 New Broadway
Indian
outdoor_seating_226864takeaway_226864delivery_226864

Terrible food, tasted extremely bland and the service was no better. Please don’t waste your money, settle for beans on toast.

restaurant_img
3.9

1255 Opinions

location-icon37 New Broadway, London, W5 5AH, United Kingdom
outdoor_seating_389382takeaway_389382delivery_389382

Omg best service … Nima recommended crofflewich I trusted him and ordered… I’m telling you it was amazing , please try Great customer service … the best dessert palour in Ealing !!!

restaurant_img
3.9

3557 Opinions

location-iconThe Balcony
Italian
outdoor_seating_76637takeaway_76637delivery_76637

A Very convenient location with great breakfast. The service at check-in was very disappointing.

restaurant_img
3.9

3799 Opinions

location-icon162-164 The Broadway
Asian
outdoor_seating_195621takeaway_195621delivery_195621

Got a delivery of chicken corn soup Serving size was ok But the soup was watery and tasteless