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3.9

Based on 1.479 opinions finded in 1 websites

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Nº 566 in 983 in Ealing

CUSTOMERS TALK ABOUT DISHES WITH..roastchickencoffee
Score
OpinionsNoteGoogle1.4793.9

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The servers are very kind and welcoming and while I was there yesterday with my friends we had a great time and our server was Klaudia and I would like to thank her especially for the great service during our time there

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Nadia . 2024-12-01

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We had amazing time on yesterday birthday celebrations,magnificent service special Klaudia went about and beyond to ensure everything was perfect,her professionalism,attentiveness and warm demeanor made us fully truly welcomed and well taken cere of.It was a perfect place for a birhday memorable celebration.

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Margo 4849 . 2024-12-01

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Now not Dog friendly.. Told by the manager guide dogs only. So now the visually impaired can have a drink and a meel with there dogs. However those with sight cant...Dah! Another joke managers policy... Considering the pub is situated near the woods where people walk there dogs and may want to come in for a drink or a meal... But no.. Wait we can see and dont need a dog to guide us to the bar..but not allowde in. Will be closing down shortly i hope.

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Vinny Dev . 2024-11-30

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Amazing food and big quantity for the price. Drinks likewise amazing. One of the best pubs I tried.

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Kalopsia . 2024-11-22

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Good value,food good staff friendly

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Stephen Culhane . 2024-11-20

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Was very good klaudia was so nice to us and played with the children x

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Whitney stinks . 2024-11-20

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Really lovely staff but found a fly in my food and hair in my desert. The glasses we were given were dirty. Will not be returning

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Megan Nee . 2024-11-18

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Visited yesterday and had the fish,chips and mushy peas. I was served promptly and the food came quick and was hot and delicious.

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Bertie Dow . 2024-11-17

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Wacky warehouse in need of TLC. It's very dark for kids. It would be nice to have more lights around the play area as some area are really dark. It's such a shame as it's a colourful place but not bright enough to enjoy. Also we found Christmas light wires in the play ground wall net ,I think it was unsafe.

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Sarah Gh . 2024-11-16

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Amazing atmosphere and super friendly staff

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Bazza Onna Mazza . 2024-11-10

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I would like to share the excellent standard of service that I received at the Ballot Box on Friday 8/11/24. Myself and five friends were celebrating our friend's Birthday. It started at the front door a smiley, friendly and helpful member of staff help me and my CRUTCHES through the front door, then to my table. The bar staff Roxanne and Dean engaged us in very friendly conversations banter but maintaining a professional manner. I came away extremely happy and satisfied. People are always very quick to complain but slow to praise. Praise is certainly due for the Ballot Box staff especially Roxanne and Dean.

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Winsome johnson . 2024-11-09

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Wow so bad packed to the built older kid pushing and shoving the smaller ones terrible my grandson had better fun in the park across the road from this place

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mickser tyndall . 2024-11-04

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My daughter loves this place, we go to Ballot box 3-4 times a week, she doesn't get bored of it. The service is very friendly and helpful in every matter. The animator is a great lady.

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Agnieszka Sosna . 2024-11-01

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I went there first time. Lovely place and staff very helpful.

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h. era . 2024-11-01

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The kids had a great time. Very nice service. The animator radiated positive energy.

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jola Lech . 2024-10-24

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Food is absolutely poor! Two foods were completely inedible. Ordered children’s meal deal to be charged extra for ice creams which is included in the deal, when asked why am I being charged when it’s in the deal to be told i had to order the ice creams at the same time as the food which was I in no way told I had to do this at the time of purchasing otherwise I would have. £2 isn’t the end of the world but for some people may not have planned to spend extra. To add more annoyance food came out wrong but all due to the girl doing the food run she sorted the problem quickly and was more than apologetic, however the man behind the bar is less to be desired.

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Sophie Hewitt . 2024-10-20

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Great pub, great food, and great service. We've been here many times, and it's always been great.

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Jay Singh . 2024-10-16

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You said: Negative eating experience review food bad quality and microwaved I recently dined here and was extremely disappointed with the quality of the food. It was evident that the dishes were microwaved rather than freshly prepared, resulting in a lack of flavor and texture. The ingredients tasted subpar, and the overall presentation was unappealing. For the price I paid, I expected much better. I left feeling unsatisfied and unlikely to return. I would not recommend this place if you’re looking for a quality meal.

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M P 1988 . 2024-10-13

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I used to work down the road from the pub and go there after work with my work mates very nice pub friendly very welcoming and warm environment on a hot day nice garden to sit down with a couple of beers dog friendly too

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Frank Taylor . 2024-10-07

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It is an average pub. Nothing special about it. The food is average, the service is average, the prices are average. The reason I gave it one star is because of its recent no dog policy. I am a dog owner and it is the only pub in the area that does not allow dogs. So if you are a dog owner it is one star, and if you do not own a dog it is three stars.

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Daniel FK . 2024-10-05

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Lovely friendly staff and the food is great value for money. I will definitely be going back.

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lorna weldon . 2024-10-03

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good food and friendly staff :)

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Khushi Dadwal . 2024-09-29

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Cheap and chearful.. its a great place to go, they always have good deals and its perfect for me as i take the little ones to the softplay next door

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Francine Rocha . 2024-09-29

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I have been eating last week stake sizzler , and I must say it was delicious ! Also friendly and helpful Staff.

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Kamil Socha . 2024-09-29

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We have been on birthday party of our friend's son yesterday and we enjoyed a lot. We must say thank you to Shiv who is Kitchen manager and Dean because food was amazing. Thanks to whole team for service. I recommend!

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sylwia dominczyk . 2024-09-22

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Thankyou nadir for a lovely meal x

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Cookiedough . 2024-09-20

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Really friendly and helpful staff. Super fast service & great value for money.

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Jo . 2024-09-20

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Food staff superb callam recommend to anyone chefs know how to serve a decent meal

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Anthony Lightfoot . 2024-09-16

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We had a fantastic time here with our 4 kids. We went to Wacky Warehouse first at the back of the pub and we were treated like royalty by Claudia. She made everything so fun for us and we didn’t want to leave. Then on to the pub for some great food and brilliant service by Roxanne as always Thank you! See you soon!

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Michael Hurn . 2024-09-15

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We held our lovely Mum's wake at the ballot box yesterday. Roxanne and Shiv spent so much time with me in the days leading up to it choosing items for the buffet. The food was presented so nicely, it was plentiful and tasted absolutely delicious. They cleared an area for us so we wouldn't have people walking through. I think they went out of their way to make my Mum's send off special. Thank you both, and to your team

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Colette Letchford . 2024-09-06

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Klaudia was very kind and helpful!

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Emily Steward . 2024-09-03

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Great service! Very friendly! Thank you

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Jodie Crowley . 2024-08-28

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Good pub with good staff, decent decor, decent atmosphere, good value food for all the family and a nice little outdoor play area + an attached indoor playground for a separate fee. Plenty of free on site parking. All in all, lovely!

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Mike Denholm . 2024-08-26

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Nadia went above & beyond as always to take good care of our huge 9 person family!! Lol!! Nadia is a lovely young lady, very polite, very patient & such a pleasure. Every time I have come into the ballot box she has always greeted me with a welcoming smile. Please give her all the recognition she deserves. All the best to our dear friend Nadia.

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Jo Jo . 2024-08-11

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It's just ok. Staff were very polite. It's a nice enough place for a drink or snack, but the main food was not very nice. Also, as other reviewers have stated, not ideal for young children, as the outdoor play structure is for older children and adults cannot enter the soft play with toddlers.

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Abhi Mermi . 2024-08-01

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Ballot Box is our favorite place to dine! The food is absolutely amazing, with every dish crafted to perfection. The staff strikes the perfect balance of professionalism and friendliness, making each visit a delightful experience. Highly recommended!

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Gabor M6YUG . 2024-07-30

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Brilliant food service amazing and brilliant atmosphere

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Renwick Julien . 2024-07-27

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Amazing girl Claudia, thank you!

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adriana mutu . 2024-07-17

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Great pub with a nice outdoor seating area, very reasonably priced, never too busy. Staff are really friendly, the pub is very accommodating to children and there is a play area for them in the beer garden as well as across the road from the pub and there is a soft play area for them too. Very friendly atmosphere overall and close to some lovely local walks.

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Selina Gomez . 2024-07-12

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Klaudia run crazy party for kids. Great time.

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Rafal Ciesielski . 2024-07-12

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Claudia was excellent with kids and kept them entertained throughout the party.

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Rafal Wieczorek . 2024-07-12

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Lovely large indoor area for kids to play in, friendly and attentive staff.

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Victoria Rodriguez . 2024-07-09

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Little boy loved his time here and the staff were excellent and rewarded children with prizes.

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Kevin Plumber . 2024-07-09

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Amazing customer service foh staff are so friendly and super quick service.. food is brilliant and presented lovely will definitely be coming here again Thankyou so much for a lovely experience 🙂

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Emma Hills . 2024-07-07

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Amazing experience everytime, great food and amazing staff especially ian and roxanne

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Amanda Hills . 2024-07-07

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Good summer pitchers, bit surely needs more alcohol inside as it was barely anything. Good food.

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Bartek “Naeja” Hulewicz . 2024-06-28

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For me, the portions are a bit small, but very tasty

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Jerzy Gazdowicz . 2024-06-27

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Good quality of food 👌 and amazing staff!

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ΒΑΣΙΛΙΚΗ ΑΘΑΝΑΣΟΠΟΥΛΟΥ . 2024-06-21

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I grew up near this pub and have some lovely memories. A lovely peaceful beer garden surrounded the beautiful horsenden hill. Pub has parking and plenty of seating. Great drink selection, food Is unfortunately is very Iceland esq

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Saam Forouhar . 2024-06-20

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My wife visited your pub today 18th. June with her friends. When asking for cups of tea she was informed most abruptly that no hot drinks were available due to a faulty appliance. As drinking tea is one of the traditions of this country I find it very strange that The Ballot Box should be probably the only pub in England that does not serve our national CUPPA. (Shame on you).

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k.j. lane . 2024-06-18

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The food has gone from acceptable at best, to inedible today. By all means come here for drinks, but bring your own sandwiches if you must. Food quality has become so low lately.

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Ken Tajalli . 2024-06-16

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Not much food options. The staff was alright

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Prableen K Rupra . 2024-06-08

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The food here used to be good.Went there a couple of days ago and ordered exactly what i had last time i was at the ballot box and the food came out looking mediocre,no presentation whatsoever,tasteless,microwaved and hardly any food on the plate!Dont know if the chef is new but they definitely should not be sending food out looking like that!Would not recommend eating here!!Staff at the bar always cheerful and friendly!

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Gemini May . 2024-06-07

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Great food , amazing value and a warm welcome

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Jacqui Doherty . 2024-06-04

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We have become regulars at this pub because of the welcome and friendliness.

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Chris O'Connor . 2024-06-03

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We've been visiting this place for years now. Both my partner and I love to spend our time here, especially after a long week. The food here is absolutely delicious! Every dish we tried was bursting with flavor and was cooked to perfection. We also love their cocktails not only the taste is good but the price is also affordable. The team is very friendly and attentive. We highly recommend!

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Crista Sebestyen . 2024-05-31

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The staff are exceptionally friendly and welcoming, ensuring a pleasant experience from the moment you enter. Service is prompt, with orders taken and delivered efficiently. The staff are knowledgeable about the menu, able to provide insightful recommendations and answer any questions.

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Damian Cyganik . 2024-05-30

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Great atmosphere and great service, especially the waitress Klaudia. I recommend!

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Mateusz Serafin . 2024-05-30

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Roast beef was too tough too rat ,meal cold peas uncooked ,poor ,my wife was sick when came home

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Gary Stevens . 2024-05-29

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We had a great experience at Ballot Box. Nice pub with a relaxed atmosphere. Our kids loved the indoor softplay and outdoor play area. Staff were all really friendly and the food selection was good. Lots of vegetarian/PB options, too. Plenty of on-site parking and a short walk from the Horsenden hill area.

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Sach S . 2024-05-29

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This is a great place to stop for a pint during a long walk. Also our go-to place for supper if we don't want to cook. Always a pleasant atmosphere and the food is good.

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Judy Skelly . 2024-05-25

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LONDON’S LARGEST UNDER-TABLE CHEWING GUM COLLECTION..Nice pub, lovely beer garden and surrounding green area. Good value food. Management is impressively poor when it comes to cleaning standards. Every table has hoards of chewing gum stuck underneath, the walls and ceilings are gross with stains, marks etc. Also, the pub can’t even turn their own radiators off apparently, been told by staff multiple times when it’s been very hot out, yet the massive radiators next to multiple tables are at scalding to touch temperature - that they are on a timer. Laughable really. Staff attitudes are hit and miss. Great place for kids, but overall poor standards.

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Tim Tool . 2024-05-25

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Friendly staff, fresh food, generous portions (perhaps too much, if anything!) V quiet at 1-2:30 on Thursday afternoon.

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Oli Gage-Walker . 2024-05-23

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Good customer service food really nice

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007 guns . 2024-05-23

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Fabulous service,welcomed with a smile

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Lash auto design & repair . 2024-05-22

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Food was delicious and such good value for money. Ian at the bar gave great service and helped me make it really easy to use the tesco voucher which they accept on all days so very worthwhile. Nice location and atmosphere. Welcomes kids (outdoor play) families (very considerate with its own entrance so you don't have to go through the bar) even water for dogs to play in the back. Place is clean and fast service. Seating outside. Free large car park. Everything you need. Had a nice evening out know a warm sunny day. Massive park right opposite to continue your day.

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Isha Das . 2024-05-13

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We came here as a family yesterday and it was our fist time to celerate a 37th birthday. We all loved the venue and had a great time, it was a perfect set up for our kids especially with the outdoors space and Wacky Warehouse access for just £5 a child. The food was great and waiting time was not long at all. We were looked after by the wonderful staff who was Klaudia. She was very helpful and kind, with great customer service. Reece and Sana were also really helpful in the softplay area. We will definetly be back soon! Thank you for a great time!

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Payzee Mahmod . 2024-05-13

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This is a great family pub, with a soft play wacky warehouse and a little play area outside. Staff are friendly and the food is delicious. This is a favourite with the whole family.

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Claire Briscoe . 2024-05-12

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Perfect place for families and birthday parties

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Andrea Mileva . 2024-05-05

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Trip to London zoo for the day and stopped here for food on the way home, the food and hospitality was 100%

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Leanne Bostock . 2024-04-20

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Great food and service. I had the fish and chips which was served hot and came out the kitchen in a fast time. I will be back!

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JG . 2024-04-12

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If you go in there ask for Tyler, he’s one of a kind!! Good vibes, food and drinks

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Alexandru Chihaia . 2024-04-09

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Fancied a nice burger for lunch and it didn't disappoint. Is was a "home run"... Double cheeseburger with hotdog and fries, delicious.

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Daniel Coker . 2024-04-06

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A great place to take the kids, great prices, food was delicious, the only thing was a bit of slowness in drinks arriving when booking from the table. No drama though they arrived after about 15 mins.

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Jordan Stirland . 2024-04-06

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We had a lovely Sunday roast on Mother's day

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Les Blain . 2024-03-11

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I'm vegan, and went there because they had a couple of nice vegan dishes on the menu, one of which didn't contain soya (which so many vegan things contain this known allergen I don't know). Food was largely lovely, service immaculate and friendly, and tables well spaced if you're vulnerable to Covid. From the vegan and lactose-free viewpoint, there's little in the way of desserts, especially if you can't eat soya. Though there's an option to have the chocolate dessert without the chocolate sauce (which would have been so easy to make with Oatly 'cream'). Very hard and chewy. However, the vegan coffee option is non-existent - they have NO non-dairy milks at all. Yes, seriously, it's like going back in time. I asked the guy serving why they didn't carry vegan milks when they had vegan options on the menu. His answer was that they "didn't want to be cleaning the nozzle and the jugs every 30 seconds". I did gently try to help him understand that it's not a problem anywhere else but he was giving off 'I really don't care' vibes so I left it. As other reviewers have mentioned, the coffee machine is from the dark ages, so I can't see their coffee getting more customer-friendly anytime soon. Though the owners would do well to bear in mind that very large numbers of people who aren't vegan or lactose-intolerant are actively choosing oat milk over dairy for the taste. Such a shame that making that extra effort to drag their coffee offer into this century seems a step too far. I might go back, and take my own milk but I know the best they'll be able to do is a black americano (maybe?) to which I will be adding my own cold oat milk. Not exactly the way anyone hopes to round off a meal...

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Elisabeth Davies . 2024-02-24

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First time here, bad first impression. Order 4 adult meals and 2 kids' meals, When ordering the drinks, we ordered 3 large Coke Zeros and asked for no ice, we then got 3 half glassfulls. When I questioned the server, she said; "that is a large, but because you didn't want ice, it looks smaller" RIIIIGHT?! - See photo. The food then arrived within 10 minutes of ordering - always a red flag - the food is obviously not cooked fresh. Positives - nice enough location, some parking available. Indoor and outdoor play area around the back for kids.

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Daniel Lee . 2024-02-24

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Food was great as always and service by Klaudia was fantastic, she took time to show us the deals on kids menu and drinks. Only thing for us was the kids running around and screaming whilst we’re eating, apart from that we will definitely visit again.

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Jacqui Forbes . 2024-02-15

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Food was delicious and service was great. 5 stars 🌟 for klaudia on the bar.

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Darren forbes . 2024-02-15

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Love this venue for the soft play but it's needs investment and updating. The coffee machine in the main bar appears to be like the lottery never sure of your luck, please get a different model and also a coffee machine in soft play would be amazing. Overall great venue for the kids with decent food options and value for money. Just some investment on interior would take it to the next level. Especially following money spent on the carpark with charge points.

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Benjamin White . 2024-02-11

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The food was good and hot. Great value for money. The Pub was a bit tired, and the tables needed cleaning. The staff were friendly and helpful.

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Jennie Davey . 2024-02-10

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Food was good and it was a lovely place to study!

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Ashley Thompson . 2024-02-04

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Didn't try the food yet but I will do oneday keep the seat warm for me will ya

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V K . 2024-02-04

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Amazing service, would recommend. Great garden.

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Slawomir Majewski . 2024-02-01

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Lovely place for family's. Food is nice but expensive

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Luc ann . 2024-01-27

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It's been two years since i rated this place 1 star for the horrible service and staff they had. As promised, here's my updated review. The employees are friendly, the food is absolutely delicious, the place is overall very clean and nice.

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Samuel Smith . 2024-01-20

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Best fish and chips I have eaten in years. Thanks

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Sally Wright . 2024-01-18

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I booked a party for my son with wacky warehouse at the ballot box, on the 14th of January 2024. The staff was extremely unenthusiastic I felt they put zero effort into the party to make my son feel very special on his birthday, They also forgot puddings for our children, which was ordered and prepaid for before the party,I have spoke to management twice since this happened and have been told I will receive an email the same day, but I’m still waiting for the email back. I wouldn’t recommend for a birthday party for a seven-year-old boy For the amount of money I paid I don’t think it was worth. (I haven’t even been offered money back for the pudding or any money back for the party that my son didn’t enjoy) I feel sorry for my son, it should have been a really special day for him. But I didn’t feel like it at all. Zoe S.

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Zoe “Zozo” Saville . 2024-01-18

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Was lovely and clean in Ballot Box, very good value for the Sunday roast, a nice family pub.

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Theresa Keane . 2024-01-14

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Renuja is amazing!! Kids had sooo much fun!!!

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Shiki xx . 2024-01-08

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Open on time and warm welcome from Renuja ! Well recommended.

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Marc Heritier . 2024-01-07

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I enjoyed my visit to The Ballot Box. We took my grandmother who had a lovely time. The pub has great accessibility for those with limited mobility and plenty of parking. The food was good traditional pub grub and reasonably priced. We had the fish and chips and scampi from the pub classics menu. The desserts were also tasty and we left clean plates. The staff were friendly and accommodating. Thanks for a nice experience.

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Ash James . 2024-01-06

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Usually love the salmon but disappointed in portion size this time

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Beryl Corker . 2024-01-05

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Children loved the wacky warehouse. Lovely staff.

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Stevi Crowley . 2024-01-02

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All was good for the occasion we had. Staff were helpful.

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Leon Hodgson . 2023-12-23

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Ravi super food seasoning right bar staff Jonathan..top geezer!

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JanCan1 GK . 2023-12-20

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Rok temu tu bylem i bylo bardzo dobre jedzenie. Po roku czas zaprosilem tu znajomych i bardzo sie zawiodlem! Jedzenie wstretne. Kurczak suchy. Salatki z najtanszych produktow. Dodaje zdjecie ryby ktorej niebylo, sama panierka. Fuj! Przyniesli jedzenie a po 10 minutach doprosilimy sie sztuczy. A na koniec jak juz mielismy wychodzic to przypomnielismy sobie ze niepodali nam deseru za ktory zaplacilismy. Najadlem sie tylko wstydu przed znajomymi

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LECHIA Lechia . 2023-12-12

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Staff not very friendly. Sunday roast seen better days! The vegetables were well stewed, cold, dry and absolutely awful. Nut roast was the worst I have ever eaten. Never go back there again

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HH M . 2023-12-10

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Soft play is through the pub and round the back. Great area and clever concept to attach to the pub.

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Marcel Jones . 2023-12-05

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Manager at the till is rude! Food is mediocre and I had the worst cheesy chips ever! Microwaved with the cheapest and tasteless cheese in the UK. Find another pub if you can…use this only after apocalypse. 😀

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fabio la gioia . 2023-11-25

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