Ballards Wok in Basildon

Kung po chicken should be a hot/spicy dish. it was more like a sweet and sour. not enough meat on the spare ribs seaweed £5!!! crispy chili chicken is not crispy. crazy prices will not be returning.

It's rare I leave a review for a takeaway, but I'm consistently impressed by Ballards Wok. Wife loves the extensive vegan menu. Food is always good, generous portions. I only collect but it's always ready on time. Service is friendly, and the prices are good.

Order on phone before you arrive, saves you waiting. GF options are banging. Great place

I was so excited to find a Chinese takeaway that does gluten free food, I thought I’d lost chicken balls forever 😁. Gf options are (comparatively) vast, and really really good. Non Gf options also great (I’m told). Standard size portions, tasted fresh, was still hot, and delivered 20 minutes earlier than estimated. It is a bit more expensive than some, but completely worth it. Thank you! Oh and the chicken balls were probably better than all the glutened ones I’ve had 🎉

Still waiting for food after an hour and 40 minutes, Can't tell you what the food tastes like coz it's my first time ordering. As for the Atmosphere..it's pretty explosive in my house coz we're all hungry. 😡 Ah well another customer gone elsewhere. 🤔 2 hours now and still waiting! I could have flown to China and got it myself!!!!

FINALLY at last we’ve found a new Chinese, wasn’t greasy at all. Really good clean food, it is our first order from here really hope the standard stays at this level. Excellent

Fantastic gluten-free Chinese food, generous portions, always on time. Cannot fault Ballards Wok!

Staff ok service ok price over priced compared to others in the area Food awful was like half a pot of chilli in every dish stupidly spicy Iv had milder viderloos food was waisted as couldn't eat it

Always take ages to get order delivered and never remember drinks ordered with food, drivers won't re deliver the drinks and managers aren't available when you ask it to be refunded.

I'll be bold and say this is the best vegan chinese takeaway in Essex and also with the most menu items. Me and my partner have eaten vegan chinese takeaway from other places like Bristol and Liverpool, and we'd still say this is the best. There's more on the menu than they can fit - I've asked for other veganised menu items like 'prawn toast'.

By far the worst customer experience for any Chinese in Basildon, food never arrived after 2.5 hours of waiting, after 3 phone calls they said they mistakenly put the order down as gluten free and would require an additional 20 mins to begin cooking all the food. Please go to another Chinese and save your money!!!

Absolutely fantastic Chinese! Will now be our new go to! Great service and the food was fab!

Just ordered over the phone usually use u only had a problem once which was rectified straight away disappointed prices gone up but the food was awful shop only just opened so would of been one of the first orders but food was warm and tbh didn't taste fresh at all tasted like reheated food very disappointed

Excellent food, quick to be ready and very friendly Staff, would recommend and use again

Hands down best Chinese food I've ever eaten. Bought several vegan dishes as their menu has a lot of vegan options! The food was a-ma-zing! I've been 3 times now, and have tried dishes like no beef strips, chow mein, fried rice, no chicken balls, etc. I honestly can't fault the food or the service ‐ it's quick to come out the kitchen and tastes great.

Hidden gem for chinese food. Hygienic and great tasting dishes. Highly recommended. They also have a good gluten free menu.The staff are friendly and helpful.

Good quality Chinese takeaway. Although I always regret it 2 hours later when I'm drinking water by the gallon. Not a dig at the takeaway as all Chinese takeaways are the same with their salt.

Amazing choice of gluten free options and super friendly

Ordered a delivery to my truck as my microwave packed up...very helpful..good food...nice sized portions.. Will order from here again... Happy lorry driver...

lady behind counter really friendly and helpful

A nice meal, Pleasant staffditto

friendly helpful and gluten free menu

Was staying at a hotel and this is my first time ordering here but was excellent service and food plus didn't have to wait long. Value for money and would highly recommend

We've been searching for a decent gluten free Chinese for a while brilliant variety and lovely hot food highly recommended.

I live in Benfleet but ordered from here once and was blown away by how good the food is. By far the best in the area.

Ordered on a Saturday night, quick delivery time, everything was hot. We got the share box 2 and the chicken curry was amazing 🤩 first time ordering and will definitely recommend

Have used Ballards wok for years but unfortunately the last few deliveries have not been to the standard it used to be. Today was a complete let down and we had the worst takeaway from them! Rice was stone cold, crispy shredded beef was also cold & very very chewy & the chicken & sweetcorn soup was so salty it was uneatable! It was all cold and very disappointing.

Been visiting Ballards Wok for years, however have noticed in the last year, the food has slipped from being great to meh. To the point we have considered trying new places. Real shame as this is our local and alway want to support local services.

Have been looking for a new Chinese to have as our local has gone a bit downhill recently so ordered from here - food arrived quickly, was piping hot and of amazing quality. Will definitely be ordering again! Thanks!

Very quick, good portion size, food lovely, price well good.

Greasy horrible food, waste of money

Amazing food good vegan and gluten free options.Not had any bad meals from here

Wow great value for money, absolutely not greasy and they did gluten free arrived steaming hot even on a Friday highly recommended

We ordered a few months back and forgot to review. It was our first ever order, absolutely fresh and lovely food, also very happy to see the delivery lady refused to just hand over the food when my husband wasn't aware I had ordered and looked confused at 50 odd quids worth of stuff. So that was a great bonus. Second order was just now and it was absolutely fantastic again. No more wok and roll for me.

Food was tasty and service was quick

Best Chinese for miles. Worth going out of your way to try it. Extensive menu with huge vegan options like mock chicken and duck in a variety of sauces. Mock beef. Etc. Highly recommended salt and pepper mushrooms to both veggie and meat eaters.

Certified Gluten Free as I am celiac and find it hard to trust takeaways, I've probably ordered at least 10 times and this is now the only chinese takeaway that I trust.

Finally found a place that does gluten free! And tastes amazing!

Was staying at barlyland near by 5 min drive . Food was fantastic and not bad price for nowadays Highly recommended

Never had 1 bad meal from Ballards wok… food is 10/10, always delivered on time & piping hot 👌

I am a customer for them. But their main motive is earning money. I always order from them. There's no place close to us.today I came from break from norfolk. Had plenty of vietnamese food and thai food. No msg. Natural flavours. Be careful of this ballards wok. Second reason is for emergency I can't use my card below 10 pounds. It's that tricky business style. I am not a fool. When I take my order no tissue and spoon. Which I have to ask. Do I need to do that. But he say sorry. Wake up. Customer satisfaction is most important.

Clean hot and delicious. Would buy again.

It was very nice today and plenty of it but I have had not so nice in the past

Large menu including Gluten Free and Vegan. Personally think Shrimp Chop Suey really nice but surprised at mushroom in it and did not taste like any I have had before. The chow mein not to my taste and had that chemical cooking fuel taste you get from some places. I did enjoy the food

Excellent 1st vegan chinese, phone ordered & ready to collect in 15 mins. Great choice on menu, thoroughly enjoyed it. Thank you😀

Best around always v good John harris

As someone who has to have a gluten free diet the thought of being able to have Chinese was something I didn't think would happen, but Ballards wok have changed that!There is a large and varied choice of dishes on the menu, I have had several already and every one has been excellent in taste and quality, I could not recommend them enough, thanks Ballards wok.

Not all that and quite expensive.

Really good Chinese, good variety in the menu. Vegan options are available and there is a decent choice (we have an egg/dairy intolerant child so vegan is safest for her). The quality is consistent and its good value for money.

First time I used Ballard's wok as new to the area, firstly the food was very nice. Although I ordered a special curry and the only meat in it was prawn, bit confused as to why this dish is on the menu. Secondly spent 22 pound which was more than the menu that was online by several pounds also I did not receive complimentary crackers which Is common place when you spent over a certain amount, lastly the curry was slightly too wet for me and prefer it thicker but that could just be more of a preference, still very nice and would rate much higher.

Best vegan takeaway by far, we travel 40mins each way just to get it

Tasty traditional Chinese food Well cooked. Friendly and helpful staff. Well recommended.

First time having it and it's probably the best vegetarian/vegan Chinese around here. Their vegan chilli beef is amazing! Will definitely be ordering from here again.

Really impressed with this takeaway shop, all food was nice, and gluten free meals cooked in different pans, was nice to have a takeaway that my daughter was able to have as well. Perfect for gluten free foods that are done properly.

Food great!! Delivery times awful..

Food and service very good and so many choices for gluten free!

My first gluten free Chinese takeaway. Lots of choice and really tasty

Wasue or time adding extra as take money and tell you it's there not checking previous order. Using another from now on. Expensive n needs to be clos f down. Slick if paint n interior doesn't change a place

First timers for us to use this Chinese restaurant and we were drawn to the eclectic menu but most of all the extensive Vegan menu. We indulged today in a good selection of vegan delights and can honestly say we were very pleased with the food. Excellent service, value and most of all FOOD! Definitely will be eating from here again and would recommend to anyone.

Amazing vegan dishes with plenty of options. Really fast delivery times too!

Great service, good communication and lovey tasty food

This order took more than 2 hours because it has just reopened after covid. But it was worth it, so tasty and freshly cooked.

I go there every sunday , great service, love the food

Great takeaway highly recommended

Stunning food and wonderful staff.

Will never order from here again, quick delivery but food was shocking. Chips were rock hard and not cooked properly, chowmein was burnt and chicken balls had a funny sweet after taste as if meat was off and when I rang to tell them I was told if chips were not cooked properly they would not be hard they would be soft plus he said they had cooked twice ( yuk )!!!!!! And yeah they do burn chowmein sometimes cos its cooked in a wok.what a load of rubbish.

Been going here a few times since my local Chinese went downhill. Have not had any problems, the food is always tasty and don't seem to have to wait long when ordering and collecting from the store. Have had deliveries to workout any issues, can't fault them.

Good food. Quick service and polite staff what more do you need?

We were looking for a new Chinese place as others in the area are really hit and miss and often use really cheap ingredients and you can tell. We were pleasantly surprised at how good the food is here and at the selection of food. I can usually judge a good Chinese on the Hong Kong pork and theirs is really nice. Look forward to trying the chilli chips on my next visit.

Great staff tasty grub job done

Nice food, big portions close to home

This is my Chinese takeaway of choice, even though it is not the closest one. Prawn toasts are always the benchmark as they can often be greasy, but not here. Recommended.

Quick service, great food, nice ppl it's my go to place for Chinese.

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Fast service and pleasant staff.

The food was hot which is the best I can say. Firstly, I was overcharged on the delivery. I used the distance checker and phoned to query the full amount of the invoice. It included £2 delivery. The distance between them and me is less than 1.5 miles so the charge should have only been £1. I was told it was an old menu on their website. The delivery came with a new menu which stated the same as their website. So no change. I ordered chicken chow mein, egg fried rice and sweet n sour chicken, no onions. The chow mein was very dry and tasteless. The egg fried rice was so-so. However, the sweet n sour chicken was tasty but I'm glad I didn't have the onions and I wish I hadn't had the other veg. The green pepper and carrot was decidedly raw. My personal opinion is that anyone thinking of ordering from BallardsWok should think again very seriously before you waste your money. Good Luck.

I get the feeling that dtghxsgvdshdfs (made up can't be bothered name) is a spoiler reviewer from the chip shop, dont you think so too : ) The food is alright, about average for Basildon I would say. I don't know of a great chinky here and I've tried them all. I use this one quite often because they take card payment over the phone - its the only reason for me otherwise i would use the one in the triangle up by laingdon hills which is quite tasty too. Why don't more takeawys take cards? I could attempt an answer but will save you all. Anyway, i recommed this place as ok