Bakers + Baristas in Medway

Lovely place for having a cup of coffee and plenty of options of tasting the food. Immaculate space and top-notch environment. Top of that, very friendly staff. I highly recommend this place for having breakfast, brunch, and lunch.

often don't have something I ordered in stock but a really polite woman who works there calls up and lets me know alternative options instead of it just arriving without. great service and great food.

A fantastic place to have your brekkie, brunch or lunch. Amazing customer service by Marzena. Many thanks for the family friendly, kind staff. Highly recommend this eatery. The Halal sandwiches are very much appreciated too. A lovely place to cheer the spirits.

i ordered a jacket potato with cheese and beans and I think it may have been the best jacket potato I’ve had in my life so much filling the skin was crispy I didn’t manage to get through it all ! And I got a bueno milkshake which tastes amazing and red velvet cake which I am yet to try but it looks delicious! Would definitely recommend this place

good food and driver lovely as always

Lovely shop. All the staff are very friendly and helpful. The shop always looks clean well taken care of and their muffins are just spectacular!

Marzena Lees was great and very friendly and helpful.

Staff are really nice and friendly...food and drinks are always really nice and fresh defiantly recommend :)

Brandon was very helpful fast and paid attention to our help very pleased with him and the service overall••

didn't have muffin I wanted but phoned to let me know and chose another very helpful driver nice as well

Very clean and cozy environment. I must say I have been to many places but this barista boy is simply the best. Thank you for making my flat white just the way I like it. Definitely coming again for another cup of coffee.

Daughter said best milkshake she has ever had

Ordered a sausage bap as have an egg allergy and it was a brioche bun so couldn’t even eat it as that has egg in it. The sausages were like cardboard. The bacon chicken and cheese panini was awful, Hartley any chicken or bacon just loads of white sauce. Not good at all

ordered skinny latte which really didn't taste right slight chemical taste so don't know whether something has been used which has been cleaned never normally have any problems with bbs so I am sorry to post a negative review

Friendly service with friendly staff

Won't recommend. Went yesterday and I had chicken mushroom bake and a slice of chocolate cake. I'm still having tummy ache. It was mostly the cake that was a bit off. It's not like before anymore. Maybe it was leftovers because I went at 5 pm in the afternoon.

Previously they’d package the hot drink better with cling film, foil top. This time a lot of spillage.

Overcooked and burnt sandwich and the latte went everywhere. I think I only salvaged half of it. Disappointing and not the usual standard at all.

lovely food from bakers and barista as always and driver very polite and friendly

Great visit to this venue for a nice pot of tea, lunch and cake. A lovely light and cosy space. Nice selection of cakes and lunch (jacket potatoes, toasted paninis etc). All very reasonable prices. The staff behind the counter were very friendly and sevice was super efficient (without making you feel rushed). The member of staff ensuring the cafe was clean and tidy caught my eye as he was very hard working and was clearly taking pride in doing everything to a high standard.

Went to B&B for lunch, our third or fourth visit. Had jacket potatoes, I had cheese and beans, which apart from the potato being barely microwaved was acceptable. My wife’s was with tuna and cheese.It was dry and not at all appealing. When she took it back , even the server said it looked disgusting and immediately offered another. Unfortunately the replacement was barely warm to the point that the lump of butter did not melt and parts of the potato were still not cooked. Won’t be rushing back !!!

I am a fan of BB’s and their hot chocolate is amazing. Sadly, although the quality remains the same; half a cup is not good enough :(

We have been today for the first time to this coffee shop, it’s absolutely amazing atmosphere, nice and clean, enough staff to keep the store clean ( not like in Costa ,2 people struggling ) . A lovely polish lady served us, friendly, polite and kind ! Definitely will visit again !

Really friendly staff and the muffins are amazing.

Worst potato I’ve ever had. Arrived cold, cheese was like rubber. Potato was brown inside. Deffo won’t be using again

Hempstead Valley has more than a few coffee establishments but this one stands out. Friendly staff who engage with you from the moment you arrive. No substitute for a smile and chat as you make your purchase. Sometimes come here to continue working on way home with laptop. Coffee not bitter and homemade cakes. The personises touch here works. Keep it up!!!!

Food was very nice and friendly staff. Like all coffee shops just bit over priced. But overall would recommend to anyone.

lovely food very good service 5 mins early that was good driver very good

I saw the delivery man driving everywhere but not to my address. more than 20 minutes late. Several times during the journey, the application lost connection with the delivery person who certainly turned off the GPS because he was making deliveries from other platforms. I've been an entrant and I know how they do it. My milkshake came melted, looking like water.

Lovely,friendly staff,good food and coffee x

Drinks good quality and arrived hot. Would recommend:)

Quality food & extra hot hot latte’s So friendly, Highly recommend a try if in Hempstead Valley

Great food friendly staff good service

Same as ours in Kent Staff friendly and smiling

The store is bright and cheerful but incredible noisey. I miss the delightful service you used to get from the centre kiosk. I am gluten free and i know i have to pay more but £4 for a single muffin is disgusting. Ive used bb's for a long time it would be a shame now for you to be out of mine and many more customers price range.

I love BB’s and order often and give great reviews online… but this was disappointing. The sausage roll was over cooked and too dry and the drinks lukewarm. On the menu please can there be a semi skimmed or whole milk option too? Coffee and hot chocolate don’t taste the same made with skimmed milk :(

Milkshakes were sooo tasty and really lovely service. Thank you so much!!

Always take my mum here, she loves it, I got it delivered today. Can’t fault anything, it’s my favorite and the staff are so lovely. Merry Christmas

Driver knocked and left food on floor. Terrible service.

Used to be good, but too often now they have forgotten items from our orders or have seen them being rude to colleagues or to customers.

Brilliant, nice staff, cake was really good 👍👍

Lovely food and delivery driver excellent

Amazing food, and amazing customer service as always! Bakers and Baristas has to be my favourite coffee shop, as they have a wide selection of muffins, as well as amazing coffee! I highly recommend this place to everyone!

Lovely driver as always good very good as well

Finally bbs got the order right thankyou food coffee driver was lovely

the staff are so lovely here and very welcoming- big range of food and treats to enjoy and very good coffee :)

Tasty assortment of muffins! Excellent service too, many thanks!

Very friendly staff, the gentleman serving made an effort to engage by asking me about my day. Greatly appreciated service. Tasty coffee and food. Thank you.

absolutely delicious will definitely be ordering again

Lovely coffee and good toasted teacakes served here. Good ambience and friendly staff.

Superb, freshly prepared cakes and rolls. Lovely staff

Good staff, food is good, as well as the presentation . Their package stuff is not so. A great selection of muffins. Drinks nice and hot 🔥.👍🧁

We go here quite often because it's so nice. Food is nice snacks and cakes. A very friendly place.

Well stocked dipslay of sweet and savoury eats and very friendly staff in a nice clean venue. A little slow on the Barista but that's the nature of the beast. It's my favourite coffee shop😊

My favourite place to grab a vanilla latte before work Friendly staff, clean 👌

Delivered 2 salted caramel lattes instead of 1 and a ordinary latte driver was lovele and ordered on time

All lovely in all areas. Only negative is selfish customers walking in door past the queue to order to claim an empty table to make sure they get a seat..so selfish.

Great place for a decent coffee and a good sandwich, cake or muffin. Staff are so friendly, happy and helpful.

Comfortable & modern. Great coffee & food will return

Lovely place, excellent coffee , delicious food and very welcoming friendly staff

Such a great place. Food is reasonably priced, good quality (real food) and taste fresh. Staff are always really friendly and the place is immaculate. Nice decor. Try the baguettes and cakes you won't be disappointed

Popped in a few weeks ago, the food was very nice but it wasn't cheap there are cheaper places to eat at Hempstead shopping centre

Always busy as very popular, friendly polite and service is great with fresh made food.

Anastasia and the staff made my visit amazing. The food was of high quality and the coffee was the best I’ve had. Having been trained by Marja Touri in tasting coffee, I can truly put my hand on my heart and say this was in the top places of selling coffee. I have forgotten to mention that their muffins are amazing and delicious. In particular the Apple and rhubarb crumble. Must try place but be warned, you will be coming back for sure!!

Would give 10 stars . Staff sooooooo friendly , lovely and professional . Mum and I are huge fans . This will be are go to every time we’re in Hempstead Valley . Great coffee , everything so fresh . Thank you to your wonderful staff.

I liked it before. And I still like it now

The best place by far in Hempstead Valley for a light snack and coffee. Everything is prepared fresh on the day and the pasties warmed in the Merry chef are superb and a good price. Highly recommended

Gluten free options. Great toastie and reasonably priced.

Initially we walked in and no tables free because some folk were hogging two tables so we was going to go else where but my wife said no hang on a bit, I'm so glad we did the cream cheese n smoked salmon bagel was to die for and my wife's baked potato was yum as well Higly recommend

Thank you .. just what I needed this morning !!

Well it never actually showed up because the incompetent drivers cant actually show up or do their jobs.

Good food quick service lovely driver

Drivers are lovely food and coffee lovely

Never go here staff is so rude and disrespectful

Amazing!! We loved it, will defo order again. The drinks were a particular highlight!

Hot chocolate too strong. Both cups not filled enough sadly.

Food and drinks great as always. But what’s with the delivery drivers leaving it on the top step now? It saves them all of 3 nanoseconds of their time!

First time ordering, saw it when passing through Hempstead valley and decided to order a delivery today. Fresh food, quality ingredients used, all came hot and well packaged, really happy with it and will go and try out in store next! Keep it up 👍

No issues with the order :) but delivery was disappointing and not it’s usual great standard:(

I really expected better from you, Bakers and Baristas. The moment I stepped into this seemingly innocent looking café I notice the song changed. Normal, right? NO. This demon radio starts BLASTING music from the deep depths of hell. I try to tune it out but the sound of the true human embodiment of “Annoying Orange” fills my ears. Ed Sheeran should be banned from all stores worldwide, I did not expect to be so crudely violated on what was meant to be a lovely day out at Hempstead Valley Shopping Centre. One star, will NOT be coming here again.

Food lovely as always very good service driver very good

Didn’t provide the full order so will need to get a refund. Coffee and hot chocolate are always great, hot and nicely made

Lovely! Hot chocolate was delicious!

Thankyou for delivering my order in all this snow driver and food atr lovely

Very expensive, paid just over £18 for 2 hot chocs, a muffin and a caramel slice. We were asked if we would have like whipped cream, marshmellows and a flake at no point we're we told that each additional item would cost 75p per item per hot chocolate which resulted in an extra £4.50 on top of our bill for the extras, I know that generally when you have extras on your hot chocolate it's usually 50p-£1 for the extra. I was in absolute shock when I realised I had paid so much for such little extras (very skimpy with the extras) I could have popped to sainsburys and brought whipped cream, marshmallows and flakes for £4.50. However the hot chocs and cakes were lovely.

Great quality tasty fresh food for the price, very happy customer

Never apply the job that they are calling for part-time especially international students. The Bakers & bristas at Hempstead valley manger named Amran is taking advantage of international students. I went to the shop whether I can get part time job. He said I have to work 4 hours free trial which is totally unpaid. I agreed on it. I worked 4 hours straight without even a break. He said he liked me and promised me to get my weekly rota. Next day he told me he can't give me rota because they have full of part timers. It is taking free labor from international students especially from those who came UK recently. It will impact your brand reputation for having such kind of cunning tricky manager. I could have been silent but noone ever deserve to be treated like that especially international students or new comers.

Very expensive and the salad side dressing looked old or was from yesterday. The hot chocolate was so weak I think it was probably half a teaspoon of hot chocolate they put in, very watery. Overpriced and will definitely not go there again .

I’ll stop ordering online. Recent orders have not been good. Missing items and lukewarm drinks

Great baguette and great service

Nice coffee's, friendly staff, prices are good. They have one vegan option (vegan sausage roll) which is nice but most of the time, they're not available. At times they have vegan crisps and that's about it. It's common to only be able to have a coffee here and eat somewhere else.

Delivery driver ensured correct order collected and delivered which was nice after a restaurant mistake.

Lovely store! Friendly and very professional staff. The Apple & Raspberry muffin is my all time favourite!

Gorgeous muffins and top quality hot drinks!!

Nice new BB’s at Hempstead valley, seating inside and out. Went soon after opening. Just had a drink, tea was good but can’t really go wrong with a tea, accept Jamaica Blue they always manage to mess that up as well. My wife said it wasn’t her favourite coffee.

Lovely food and drink as always I like the fact 1 of muffins I wanted they didn't have so they phoned explained and I was able to chose something else delivery driver lovely

First time ordering through Just Eat, pleasantly surprised… drinks hot ✅ and muffins were delish! Will definitely order again.

We had a really enjoyable experience today. The best Gluten free offering that I found in shopping centre & great coffee & service to go with it!

Should specify Ferraro rocheté, s’mor - as cup cakes*

Lovely food as always and quick delivery lovely driver