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4.1

Based on 294 opinions finded in 1 websites

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Nº 66 in 263 in Crawley

CUSTOMERS TALK ABOUT DISHES WITH..cheesecoffeechocolate
Score
OpinionsNoteGoogle2944.1

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My second trip in the middle of the afternoon, sold out of muffins. Surely for a place that is known for their muffins, they would have made another batch for the afternoon? Anyhow, wasn't great atmosphere. Sandwhich and jacket potato was hot but could have been presented better.

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Emma . 2024-10-22

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Coffee horrible staff kept getting confused what me and my friend said they wear not listening or paying attention

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Guy Parham . 2024-10-08

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Went for a jacket potato and thought I woukd try their smores hot chocolate. The jacket potatoe was small and tasted kinda soapy coukdent eat it at all and the s'more hot chocolate was just a regular hot chocolate with cream and marshmallows. Was not worth over £12! Very disappointing and will not be returning. Save your money abd go elsewhere

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Lorna Harris . 2024-10-05

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It was amazing to find a quiet place to grab a bite in a busy mall, and no screaming children. The muffin was the best I've had in a long time - the sign says they are made daily, and it was super fresh and flavorful. The ham hock & grated cheese panini was also very yummy. Service with a friendly smile was an added bonus.

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Roamin The Traveling Gnome . 2024-08-27

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An amazing time was had. I had the pleasure of having an amazing caramel frappe and my friend had a lovely hot chocolate made by AAMIR! Be sure to have him make you one, you won’t regret it.

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Aniyah . 2024-08-01

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We came here for the first time a few weeks ago and had the best time! We ordered a muffin, hot chocolate and a caramel grape and with the first sip we was in heaven!!!! Aamir was the person who made them and he is top tier such good manners and makes the best frappes and hot chocolate. Definitely ask for AAMIR to make it for you. Thank me later guys.

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Mary Chinyangare . 2024-07-31

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Very lovely place, nice location, nice and friendly staff, very good sandwiches. Would highly recommend for families and even if I was alone I would love to be here.

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Abdulkareem H. Ali . 2024-07-27

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5 stars for ‘Kiran’, Excellent services provided by her. I will go again and again.

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Moiz Ahmad . 2024-07-27

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Excellent latte but the muffins are something special… This has now become my go to coffee shop when I’m in Crawley. I prefer it to Costa and. Nero.

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Richard Champion . 2024-07-24

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Best coffee and muffins. Special thanks to Kiran and Umaima

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Bushra Tariq . 2024-07-22

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Marian makes a lovely chai latte, just what I asked for and how I like it

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Jane Strong . 2024-05-28

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Lots of places to sit. Really friendly service. Great selection of halal food and drinks. Definitely try the muffins!

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Junaid Khan . 2024-02-17

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Great coffee! Tasty, fresh sandwich (not prepacked in a factory!) Relaxed, friendly coffee shop, deserves a great review 💪

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Ben Harris . 2024-01-27

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Friendly, helpful staff, especially Fouzia who served us. The brie and cranberry croissant was delicious, and coffee and gingerbread latte were perfect. We will return.

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Christine Ellis . 2023-11-22

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I popped in for a coffee and a pastry, the service was welcoming, kind and helpful. The seating areas are clean, well kept with a comfy feel! Thank you!

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Alice Grimwood . 2023-11-19

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Lovely coffee great muffins, shame only almond gluten free flavour, but rest of the family loved the other ones ❤

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Debbie . 2023-10-24

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Popped in today for lunch. I had an egg mayo salad baguette which was really fresh and delicious. My friend had a warm cheese and ham croissant. The ham was lovely and thick and we both agreed that this cafe was a great find. The coffee was also very tasty. Not too strong, just right! We also had a couple of their mini muffins, also very tasty. Service was with a smile and we left very happy customers. We will be back!

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C Grundy . 2023-10-19

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Amazing smiley service by the lovely young lady in a scarf. The food and drink were delicious. Highly recommended

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Shabnam Moghal . 2023-10-05

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Lovely coffee, great pastries.

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Ann Harrington . 2023-10-01

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Went here for a bite to eat with a friend. Looked nice and inviting. Menu board outside was advertising jacket potatoes, so we both had a jacket and beans and a cup of tea! More like a marble, it was tiny with no side salad or anything and at £5.60 was expensive for the size. Whilst we were eating the young waitress leant right over our food to collect the table number!! No “excuse me”or “could you pass me” disgusting service and will not go here again. Staff need training on politeness. Sizing/pricing needs looking at.

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Alison Stemp . 2023-09-24

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Coffee was weak, burned and extremely hot. This was by far the worst coffee I had this year

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Evangelos Moutaftsis . 2023-09-16

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I had a coffee and a pain et reason. Was pretty good. Tucked up at the Debenhams end of the mall on the ground floor.

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Alan Scott . 2023-09-06

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Nice environment to sit with best customer service and fresh food

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M Omer . 2023-08-17

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the tables and chairs were very dirty. the staff could be heard yelling at each other and the tables around me weren’t clear. the drinks weren’t as advertised and were very dull.

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Helena Maynard . 2023-08-16

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Ok place to stop by and have something quick to eat. I chose a promising handmade smoked salmon bagel, which was just that… promising. The bagel was a rock and chose to it the salmon with one of the halves.

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Carlos Alberto Miras Sampedro . 2023-08-08

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Nice cafe with lovley muffins, the idea from Australia baked on site. Toilets could do with a deep clean, as could the corridor to them . The music choice was interesting 🤔

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T Red . 2023-07-28

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Visited this establishment yesterday and was very impressed with the excellant service and good atmosphere. My niece and I only had tea but the quality was perfect and most welcome after ourretail theropy. It is situated perfectly from the car park and all the shops. It is the only place we go to when we travel up from Worthing.

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jeanette du prez . 2023-07-10

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Most disappointing weak & cold cup of coffee. Don’t bother with this place

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Keane Marsh . 2023-07-05

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I've been in here twice with my nan while we've decided to meet up for lunch, once around Christmas and once after. Its a lovely little cafe with a selection of premade sandwiches, cakes and other snack bits. Depending on the sandwich they heat it up too. I had the hot chocolate both times which is nice but it's more of a warm chocolate milkshake than anything. I'm not sure about wheelchairs but my nan could get through with her cane at least.

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Spicy Biscuit . 2023-06-08

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I asked do you have vegan sandwiches, the lady replied yes! then walked me over to the real meat and cheese sandwiches....? 😐

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Thea Cowling . 2023-04-24

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Fabulous friendly Cafe, lots of choice. Gluten Free Muffins look for the yellow wrappers!!! Absolutely delicious and freshly made. Will definately be back when visiting Crawley X

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Jennifer Vickerman . 2023-04-19

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Great place for coffee. Staff really nice

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Jacqui Smyth . 2023-04-12

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My friend and I always go to have a coffee and cake at this cafe when we visit Crawley. Very nice Staff and quick service too.

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J DREWITT . 2023-04-11

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Great service, very friendly staff

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Sean Devine . 2023-02-22

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I went into the Crawley Mall store for lunch today and was blown away by the customer service. All the staff were friendly and helpful, and the food was delicious! We'll definately come here again.

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Saranne Mallinson . 2023-02-22

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It was our first time visiting Bb's and it certainly won't be the last. The panini and sandwich we had were 5 stars, freshly made, soft bread, warmed to perfection. We also had a couple of pastry bits, yum! To top it off the banoffee hot chocolate is to die for!!! Unreal. Amazing service. Staff are very polite and helpful. We would highly recommend a visit to Bb's! Thank you so much for the service.

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Rebecca Marr . 2023-02-22

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Very friendly place, great atmosphere plus coffee.

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Barry Nightingale . 2022-12-25

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Overpriced and not clear labelling.

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Barbara Jones . 2022-12-03

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Slow service on a not particularly busy day. Staff were friendly though and the place was nice and clean. Considered this place to be overpriced considering the quality of the food and drinks and the service. Not somewhere I would rush to return to.

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Ne C-B . 2022-11-19

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Its just right for a cup of coffee

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Barry Saint . 2022-11-17

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I needed a coffee and the Post Office as they were side by side it made good sense. Despite the name the place looked tired and the choice of food for a quick snack didn't compete with other establishments at the same venue. Had I not needed the post office I wouldn't have used this. Coffee is Coffee so they did provide a decent cup apart from that. 4/10 must try harder a lot harder.

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moggsy45 . 2022-10-27

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Nice cafe, friendly staff and always prompt with orders

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Amy O'Kane . 2022-09-08

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It was good place to go with family.

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M.A. Murtaza . 2022-08-31

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One cool place, gr8 staff, food, drinks etc

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Lord Geoffrey Fortesque Smythe -Welch . 2022-08-21

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Popped in for a decent cup of coffee and large chocolate chip cookie - all excellent. Good service, pleasant surroundings, reasonable prices and friendly staff. Perfect !

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Roger Gray . 2022-04-04

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Comfort and relaxation here. Absolutely fresh food and delicious coffee. Choice of muffins amazing, which my partner delighted in choosing (changing his mind) and going back to original choice. Overall brilliant!!

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Jennifer Funnell . 2022-03-31

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Bardzo mila I serdeczna obsluga. Smaczne jedzonko na szybkie sniadanko

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finka kowalska . 2022-03-08

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Hardly anyone in there today around 11.45am. So expected a short wait. How wrong we were. 2 lattes' and a hot chocolate proved too complicated. We received 3 lattes! All the coconut milk had been used up on the latte we never ordered so had to have alternative in hot chocolate. How hard can it be? Whilst taking forever, it was interesting to stand and persuse the half finished baguettes in the kitchen drying out to perfection. Meat exposed to anything in the air. God knows how long they had been laying there! Great pile of coffee grounds sitting on the counter presumably to be disposed of at some point. 2 serving, one admitted the other had a language barrier!! - why employ then?? Hope anyone that ate a baguette feels OK. No we definitely would recommend or return.

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Sally Goddard . 2022-01-23

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Pleasant cafe, stopped just for a coffee, only one person working, but he served and cleared tables very efficiently.

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Susan Bryant . 2021-12-28

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Well, where do I start? Maybe the 10 minute wait yo be served? Long queue you are thinking. No, I was the only one in the queue. Waiting at the till point whilst an employee busied themselves with doing anything but serving me. I eventually ordered my 2 cakes and 1 hot drink, along with a water. 4 or 5 times I had to reiterate 1 hot drink and 1 tap water. Tea arrived. No tap water. 6th time of asking..... then to go and sit at a sticky table that hasn't seen a cloth all day. I have to say for somewhere that was less than half full, I was thoroughly underwhelmed from start to finish. Won't be rushing back any time soon

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Jackie Browne . 2021-11-27

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Brilliant coffee, much nicer that the chain coffee houses

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Kathy Pace . 2021-10-22

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Nice place to have a coffee and a chat.

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Brin Bargy . 2021-09-24

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I haven't been to a B&b 's for over 20 odd years. (BRACKNELL store) I do remember plenty of muffins coming out hot then and it being a lot busier I'm sure this was because of the lack of other similar businesses back then. Came here for a quick cream fix for the kids and a coffee for me. Ben & Jerry's tub and a Ben & Jerry's on a stick. Coffee was so so. It didn't bring back any good memories for me and I'm sure the prices have changes some also.

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matt bibby . 2021-08-01

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Had a bite to eat here and was pleasantly surprised. Had tea cake and tea and food was very tasty and at a good price. Staff were fantastic especially when I spilled milk everywhere. Would definitely recommend.

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Carly Hacker . 2021-06-13

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Always welcoming with a friendly vibe. A decent alternative to the monopoly of coffee houses. Good variety of options to choose from, with professional staff who know how to make a respectable flat white.

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matthew cutler . 2020-12-20

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Friendly helpful nice coffee nice cake and nice food and staff friendly and happy

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Rob Ballam . 2020-12-03

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Had a flat white coffee and toasted cheese and caramelized onion sandwich in here today, much needed break during Christmas shopping. Staff helpful, pleasant and wore masks. Tables spread out and some marked not for use. Used my own hand sanitizer but i saw some on the way in. A very welcome break!

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Angie Donnelly . 2020-12-02

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Nice coffee and apple cinnamon muffin is good

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Dawn Done Differently . 2020-11-06

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Helpful staff friendly atmosphere, pufect for your cup of coffee ☕

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Co Co . 2020-11-02

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Great coffee,friendly and polite staff

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Hoff . 2020-10-04

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Always good service and very friendly staff

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Claire And Dave . 2020-09-08

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Lovely muffins and good customer service

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Helen Bean . 2020-08-28

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On our annual trips to Northern Ireland this is our first stop. Mum loves the break here

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Louise Mc Kane . 2020-05-11

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Nice and clean, efficient service, coffee very nice thank you

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Anthea Long . 2020-03-14

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Love this place. Staff very friendly. Great coffee and muffins

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Mike Shepheard . 2020-03-11

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What a lovely little coffee and cake shop

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Colin Vicary . 2020-03-07

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It's alright, there are better similar places nearby but at least it's not one of the big brand coffee establishments. Prices are reasonable. If you like cup cakes this is for you.

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Tony Holden . 2020-02-28

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Surprisingly pleasant. Nice coffee, nice cheese toastie, and not too expensive.

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Ian Robinson . 2020-02-22

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friendly staff and good food and coffee 😁

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Daniel Sawyer . 2020-01-31

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My partner ordered and ate most of a brie roll, she then opened it and found that the brie was mouldy, the date on it said it was made in store that day so I imagine the cheese must have already been mouldy when it went in the sandwich. The lady at the till refunded the sandwich but obviously the damage was already done

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Chris Wood . 2020-01-24

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Nice coffee shop decent cake and the coffees ok well worth using it as a pit stop whilst out shopping

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Barry Faulkner . 2019-12-30

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Clean and not too busy. Really good soya gingerbread latte and an apple & cinnamon muffin to die for!

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Lou Launchbury . 2019-12-28

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Staff seemed as they don't want to be there, didn't seem happy. There was no soap in the toilet. When I told the member of staff, she said she'll take care of it. 10 minutes later, there's still no soap. Cafe was not busy - 4 people sitting and 1 queuing, so I don't really know why this was not done immediately. Also, on my way to the toilet I noticed loads of drinks and food just piled up on the floor and trolleys among this was ham! I do not recommend this coffee shop.

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Izabel Pom . 2019-12-24

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Very nice coffee nice atmosphere great cakes

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matt cordell . 2019-12-09

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Good cakes but service was slow

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Thomas Tearle . 2019-11-03

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Staff looked you coffee very good

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Amanda Nicholson . 2019-09-27

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Lovely staff, quick service, good food and drink. For a town full of coffee shops, this is my pick of the bunch

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Sean Penfold . 2019-09-16

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staff was rude and no manners, not one word was said to us when ordering, not even a hello. it was dead quiet and I was on my own with a youngster I still had to get up and get the tray and leave my daughter at the table alone. where has the helpful, happy customer service gone???!

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c . 2019-08-05

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Muffins are not made w real cream - yuk!

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martin anderson . 2019-07-29

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Lovely coffee shop. Will be back.

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Keith Holman . 2019-07-19

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Love it in there all staff are friendly and they do loyalty cards and at the end of it you can have a free coffee and free muffin xx

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James Clifton . 2019-06-18

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Nice little cafe, limited but decent quality food and drinks and nice atmosphere. Bonus is they open early, so am good place to top up the caffeine after the school run, before getting the shopping out of the way.

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Vicki Clack . 2019-06-13

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Gluten free cakes!! Heaven! Coffee was really lovely

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Dot Dennis . 2019-06-09

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Amazing Muffins, great coffee and very clean!

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Grass White . 2019-06-01

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Lovely atmosphere very refreshing drink and snack to end a lovely day

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charlotte fuller . 2019-05-26

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Friendly staff. Great fresh food, gluten & dairy free choices.

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Heather Dewhurst . 2019-04-16

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Not bad. Wish they did afternoon tea at the weekends. Coffee was nice and I do love their muffins.

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Christine King . 2019-04-16

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Went for afternoon tea and was very happy with the service, price and quality.

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Grant Reeve . 2019-04-09

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Good coffee and a wide variety of foods, quick service and nice and clean.

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R. Earnshaw . 2019-03-30

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Nice mufins and super nice team 💪👌👏

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Emily Pence . 2019-03-09

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A fun stop off in the middle of a very busy Crawley. Great coffee and nice venue.

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Mr wood The Handyman . 2019-01-10

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Lovely coffee and great muffins!

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Samantha Reed . 2019-01-03

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Standard hot chocolate that you would expect from a cafe. Typical pricing

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Georgianna Coote . 2018-12-31

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Pleasant people that serve you good coffee reasonable prices

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Fay Hurrell . 2018-12-13

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Good coffee and muffins. Too busy for the staff to cope though.

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Les Freeland . 2018-12-11

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Best coffee and muffins in Crawley

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Richard Higgs . 2018-11-30

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Good place to take coffee. Maybe should have more deserts available and the staff would be more active to prepare only one Flat White 😉

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Petr B . 2018-11-11

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The hot chocolate is magnificent

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Tisagh Chase . 2018-10-27

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Above good coffee shop. Stands out because they also sell the most delicious muffins at a fair price.

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Ian Nash . 2018-10-11

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The guy who looks like me was really helpful, kind and served me with a smile! Give him a raise!

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braedy kingsnorh . 2018-09-21

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