Cinnamon in Crawley

We come here at times with friends on a Tuesday when they have a banquet evening. Food is always good. Staff are friendly and always smile

If you're a foodie like me , you'll love this place! The menu has a fantastic selection of dishes , and we loved everything we tried. We only had good comments about the food. I can't wait to come back again!

It was home delivery, The food was superb , it came hot , Very tasty , excellent value , well done to their chefs I recommend the Cinnamon and will be ordering again .

Had a family dinner with 22 of us. Service was great, food was delicious. The staff were amazing. I believe it was the manager, who even took a selfie while taking our family pic 😂

Worst food I ever had in my life. Its a completely money waste

All kinds of delicious with reliable, courteous service. Never had a bad meal here and we've had quite a few! The children were made to feel welcome when we came for a family meal.

Service was a bit slow but we were a large group. Food ok, but nothing to rush back for.

Had a great meal at the Cinnamon on Friday evening. Delicious Patia. My son had an excellent korma. The lemon rice was the best I've tasted, really zingy. Price was reasonable. Even my son said he would go there again, which is rare. Free parking right outside.

Great indian restaurant with lovely food. Good prices.

Ordered a takeaway, took an hour and half to be delivered and then the driver went to the wrong house. Food was poor and cold. Bombay potato tasted bland and chicken overcooked. Manager was rude when I called three times enquiring when my delivery would arrive. Very disappointing, will not be ordering here again.

Great Customer Service, friendly staff. Excellent portion sizes.

The restaurant has great asthetics and atmosphere, and the service provided is top notch. Great flavours in all the food from the chutneys and samosas to the wonderful selection of curries.

This is a great restaurant And an absolute bargain if you visit on a Tuesdaygood food good service the chicken biryani is excellent

Lovely restaurant and great service, food is spot on and good variety of dishes.

I'm a regular customer to the Cinnamon. Staff are always very helpful and polite. Food always great. Nice and quiet on a Wed evening which is my favourite time to go as Fri and Sat quite busy.

Haven't been here for a long time as COVID hit and we just didn't go out as much after, but fancied a curry and knew that Cinnamon done a Banquet Night for a very good price and decided to pay them a visit. It was not very busy at the restaurant whilst we were there, but the staff were friendly as always. Unfortunately that's where it ended, the food just wasn't the same as we remember. The Dahl Tarka was flavourless and very disappointing, we actually had to add salt to it to make it edible. Chicken in both curry was really dry, but we were hungry and just ate our food. The Pawari Naan was gorgeous though. It is noted by ourselves that the food has changed and it really is a shame as the staff are lovely and friendly, even the owner is always very welcoming, but the main event is the food and this makes us come back for more, sadly on this occasion we were left questioning whether we would.

Went here with my own drink as i needed it.. i was told it was ok and was given a glass.. another taller old man come over and told me off for having it in there.. made me feel very uncomfortable and was eyeing me up and down the whole time i was there.. very narsty and to tell us he has been working there 25 years.. good for you old man.. he needs to find a job hes not so depressed at! I finished my drink and left.. must say the pizza next door was nice.. and not even half the price! If you dont want to be spoken to like a child id avoid this place!!

First of all, l would like to point out that this is not an Indian restaurant, it is Bangladeshi. Myself and 5 friends were subjected to a meal there this evening. We were all disappointed with the food, however, being British we did not complain(well l did) The lamb was clearly mutton as it was as tough as Lino, one of our friends ordered chicken that was as dry as an old stick, even the beer was warm. I could go on but what is the point! I can honestly say that the food was appalling!!! And to add insult to injury it was £199 and that was without a starter. Do yourself a favour do not bother.

After I was seated, it took forever to get service. When I finally got service, my ability to afford a bottle of wine was questioned. Another wine was suggested, '' the house wine is the only wine served by the glass'' he said. I asked for a glass of water, room temperature and I got a glass of water with ice and a slice of lemon. But the guy who kept bringing out the food was lovely which is why I left a tip. The place is definitely not for lone dinners, multiples would fare better.

Normally we love it here but not been for a while. The draught cobra was warm, when we asked to order we still waited another 10 minutes, we asked again but still had to wait while they took someone else’s order who had just come in and put table cloths on tables which were then not occupied for another 45 minutes! The onion bhajis were very dry and didn’t taste of much. The lamb was very chewy which was a big disappointment. The saag paneer wasn’t that flavoursome either and have had much tastier from elsewhere. The wait for food was long also and the staff didn’t seem that attentive in our opinion. Big shame!

First time going here after a recommendation. Food was really good and hot. Will definitely go again

Ordered the veggie set meal for 2 from the website. Website very easy to use and navigate. Took an hour and 25mins for food to be delivered. Thought this was a bit long. However when the food arrived it was very tasty and very generous portion sizes. Plenty left for lunch the next day. Will be coming ordering again or trying dine in.

The Naan Bread is a must try here. Rice with Madras Curry was very delicious. Excellent service and ambience.

Your website is one of the easiest websites I have used. Simple and prompt service, and the food tastes awesome! (own Cinnamon website 👌 no third party involved)

Great Indian restaurant and takeaway .

Enjoyed a meal out last night with family & friends. Food & service were excellent thank you

Very bad experience. Staff is highly unprofessional and food taste is worst. Serving very less stuff in bowl as a main course. Additionally you have to pay for 10℅ of service charge. Not at all good experience and will not recommend anyone to go there.

Lovely food & good service, would recommend!

Excellent service and a great curry. I had Lamb Madras cooked perfect and my wife had King Prawn Balti which she loved. Not expensice which was a bonus.

The best curry house in Crawley serving the best King Prawn Dish ever!!!!! Their special Cinnamon King Prawn is amazing with huge shell on butterflied King prawns. Staff are friendly and the restaurant is always clean . I had take away but would definitely eat here👍👌

I have used this restaurant for over 20 years. I missed it when it had to close because of Covid, and I was pleased when it opened after the fire. But I’m afraid the food just isn’t as good as it was. They have clearly changed the people that used to cook the best curry in Crawley and replaced them with people that can’t deliver the same quality! It’s such a shame but it’s not what it was.

Very good service and delicious food. Booking is preferable but we were stopping at the Prem Inn not far away and wanted a curry. Nice setting and modern

Extremely disappointed with the way the manager behaved. No one tells the customers that they got to satisfy the chef and hence you got to order all in one go. On top of that no one comes and says each person minimum spend is this much . That itself spoilt the mood of entire family. Is it too much to expect respect from the manager ? We did our dinner. Food was not to complain about but the attitude . Hence if less than 1 star was possible, I would have given that. Regret going there and spending 80 pounds worth disgraced talk. Never would go again.

Been going here for a number of years and know the owner well. Ate in a couple of weeks ago and the meat was dry. Decided to give them another go today to get a delivery and got the same experience of dry meat. Sauce was good though. The keema Nan was not a proper keema and lacked any taste. Such a shame. But for the prices that are being charged I will not be going back.

Different time of opening on their own web page to Google..

Food is average, buffet options are very less for vegetarian. Customer service is not friendly seems the don’t smile there. They handed me the jacket which I almost forgot while leaving the restaurant , I thanked them with the smile but he didn’t smile an inch , felt weird. Customer service can be improved, I don’t think I will visit them again.

We can normally always rely on Cinnamons for the best Indian takeaway in and around Crawley. Not sure if the chef was I'll or (hopefully not) has left but the food was nowhere near the level of quality and taste we have become used to. We were soooo disappointed.

Beautiful food, got my curry wrong but I rang up and it was quickly sorted,great food great service, and very polite will definitely order again

Take away or sit down always a good quality and tasty meal. Update Oct 22: After reopening it is just as good, if not better than before.

Travelled from Littlehampton to Tilgate, Crawley. The food was excellent. The atmosphere was great and lovely to see Tariq, our host, again .

Excellent food and service from this wonderful Indian restaurant. Would highly recommend

Never had a good meal from here but thought I would give it another go since it’s reopened and is my neighbourhood restaurant. Unfortunately still the same bad bland food ,the kitchen definitely shows no skill of the use of spices. My lamb madras came as a thick congealed tasteless sauce,looked like it had been thickened with bistro granules it was so bad.And to sum up the poor lack of skill from the kitchen even the saag aloo was the blandest I’ve ever ear him and,literally defrosted frozen spinach and boiled potatoes with no other flavour,the naan bread looked like it had just been warmed in microwave with no charred outside from being warmed in a Tandoor oven. I’ve had better Indian food in a Cafe,the owner must be aware of the poor quality this restaurant is serving. To sum up,probably the most unauthentic Indian food I’ve ever tasted ,nowhere near as good as Blue India or The Downsman.

Fantastic food, incredibly friendly staff and reasonably priced. Would be great for family, friends or dates.

Went with a group of friends, food was very good,as always. Will definitely go back again.

Great food perfect service best way try yourself

This is the worst Indian food I've eaten in Britain in living memory, and there is honestly a lot of tough competition in that category. I've eaten Indian / desi food in at least a dozen countries, including the countries of origin, and only in rural Canada have I seen a level of mediocrity that comes close to this meal. The butter bakori cream king prawn and the muttor paneer were both.just swimming in sicky sweet, bland cream, no taste that in any way brought to mind the sub-continent. The saag chana at least looked right, but after an initial taste that seems promising, it simply becomes tasteless again, lacking not only spices, but even basic salt and pepper. For these three dishes (both veg. dishes were small), two pilau rice and one (bland) garlic naan, it cost over 50 GBP ... Absolute rip off...

First time back since the reopening. Wow its got even better. Fresh new interior. Friendly service and as usual a warm welcome from Tariq. Food was simple superb. We both tried different dishes which were both delicious. Great to have you back!!

Best Indian restaurant in Crawley by far. Great tasty food and awesome friendly staff. Service is great. A must for all!

Superb food, friendly and welcoming staff. Thank you for a lovely evening.

My partner order from here tonight the food was cold and tasted like washing upliquid there was only 4 peace's of meat on the plate with no tikka masala sauce will never ordered from here again the worst place every

Can't recommend highly enough ! Amazing staff and the food is absolutely beautiful - thankyou guys 👍

Great restaurant, lovely atmosphere and great service. The food was very good and we left feeling very satisfied. Highly recommend to all.

Cinnamon reopened 3 weeks ago, and I am so pleased to report it just as good as it ever was, warm friendly staff, great food and great atmosphere, it like having dinner with extended family. The staff are fantastic and nothing is too much trouble and more than happy to help advise if you’re not sure what to have, we have been using this restaurant for year's now and have never had a bad meal. A big thank you for making another meal memorable. Steve, Lindsay and Lottie

So glad that Cinnamon's is back in operation. Excellent food, friendly, attentive staff.

So glad you guys are back open. Takeaway tonight was amazing - superb food. As always the service was friendly and warm. Welcome back

ordered a takeaway tonight for 2 people both meals were the same. After 45mins it still had not arrived so asked what was going on and was told it would be with us soon ., it turned up 15 mins later and when checking we only had one meal! when we said it was for 2 meals they quarried it with us saying we had only paid for one meal luckily we paid by debit card and kept the receipt another 15 mins later we got both meals. At no time were we offered an apology or evan a cup of coffee for waiting so long. Once we got home one of the meals was cold were it had hung around waiting for the second to be cooked. This restaurant has only just reopened and to be honest we were vey disappointed

Food was fantastic as were the staff great value for money went for the Sunday buffet would recommend this restaurant to anyone

Excellent quality but food is always cold on arrival

Never used this restaurant as had a very regular other place but with issues we tried Cinnamon as a friend said its nice. We were very pleased with food ot was very flavoursone and fresh tasting .i had shaslik and the chicken was very moist had lots of veg my partner enjoyed his dish as well & his prawn starter. Delivery was quick as well. Will try again for sure.

Such good food. They've never let us down. Friendly and welcoming staff. Amazing price with the 15% off. Highly recommend. When things return to normal, also a very lovely atmosphere in the restaurant.

Very disappointed with our takeaway tonight not a lot of flavor and lots of watery liquid very surprised as last time we ate here the food was amazing not sure what’s happened such a shame when it cost me £40 for a takeaway

Great food looking forward to it reopening.

Lovely food, superb friendly staff. My favourite curry house. Fully recommend.

Ordered a takeaway for collection on New Years Eve, knew it would be busy so got in early and specified collection time. My husband arrived early to chaos. Clearly putting profit before good customer service there were about 15-20 people inside, no social distancing, all waiting for their orders, my husband didn’t go inside he waited outside with about another 7 people and called the Cinnamon on his mobile, the attitude was most disappointing, said they didn’t have our order, even though I received a confirmation email which my husband had, and money had been taken from my account, no apology for the fact that my husband would now have to wait outside a further hour and a half in freezing temperatures for our order, just got told well we are busy! To top it off the food when it arrived home was luke warm and we live less than 5 minutes from your restaurant by car. Come on Cinnamon you know how many orders you can realistically push out in an hour but your app clearly allows way over what you can handle cooking to order fresh. We have eaten in your restaurant many times and the food is of a good standard, however we will now look elsewhere, and will certainly not be ordering on New Years Eve again with you. You shouldn't treat your customers this way we do still have choices despite COVID and bad experiences get shared around and damage your reputation.

Really love Cinnamon and the food is great! However the two and half hour wait for delivery which was one hour later than the estimate has unfortunately made me drop a star. Come on Cinnamon, don’t let your delivery service ruin your reputation.

Our Crawley favourite for a curry. Fresh food, friendly staff and great value for money.

Ordered a takeaway earlier this evening. I chose the Chicken Chettinad as I never tried it before. I put the dish on my plate and it was swimming in water which soaked up all the rice. The special rice was not very special either. Considering the food in this place is not the cheapest , I thought they would have produced better quality food . Won’t be going back

A welcoming staff, easy parking. A menu of Indian cuisine competitively priced. The atmosphere was relaxed and the service to the usual high standard.

Great service by really friendly people

Great food! Our takeaway was ready in no time, thanks!

Always fresh and hot, fab food and friendly staff

Last day of Eat Out To Help Out so decided to give local restaurant a go, several were full but this restaurant said they had a table for 9pm. Arrived on time but had to wait at bar for a few mins til table was ready, restaurant was the most crowded, noisy one I have ever been in - seemed twice as packed as my previous visit here a few years earlier, so extra spacing between tables and crammed to capacity. No paper menus but usual grubby laminated ones handed to us at table. Felt distinctly uncomfortable throughout our time there and couldn't wait to get out. Staff were ok, food average but atmosphere appalling! As other tables cleared it became a little less busy but don't think the staff had any Covid training or additional safety procedures in place. As customers left the staff only gave very brief wiping of tables, never cleaned any of the chair services. Would not go here again

The takeaway food was nice here and i wasn't disappointed but I have had slightly better else where, but I would use again

I don't want to go there next time, food was taste less.

This was our first meal out with family since lockdown. The restaurant was very busy when we arrived. We were expecting tables to be spaced further apart, but they were very close together. The menus on the table were just the normal paper menus which were clearly being reused. The food service was prompt and very nice. However, as soon as we had finished and did not require dessert, we were passed the bill and told they really needed the table which I felt was very rude as we’d only been there an hour. I felt the restaurant was overcrowded and we were made to feel we couldn’t stay and enjoy our meal before being rushed out after only being there one hour. This has put me off eating here in the near future.

Little GEM! Decent food, Great Staff - high standard with covid work practices. Do not miss this place! if you want a decent ruby. Good Luck to the Team at CI

Always come for an indian here whenever we're in Crawley!

Great food and friendly staff tonight Lot's of tasty vegetarian options too Well worth visiting 🙂

Decent food but at £4.95 for 4 pieces of paneer with a bit of onion, there are other local restaurants I would rather attend with better value and food that is just as good.

Poor food quality and the management is pathetic..

Bad quality of food and management.

After being recommended this restaurant by a family member, we decided to order a takeaway for delivery for Fathers Day. I ordered online just after 6pm and received an email saying our food would be with us by 6.41pm. It got to 7.15pm and still no sign of the food so called the restaurant. The gentleman advised that he would get hold of the delivery and driver and call me straight back. After 10 minutes, I still hadn't received a call, so called them again. I spoke to the same gentleman that then advised me that our food was ready and had been sitting on the hot plate. They only had 1 delivery driver on to cover the whole of the orders and he had no idea where this driver was. At this point I questioned why would they take so many orders knowing they only had 1 delivery driver and the fact that i was worried that our food would not be hot and inedible. His response was "well of the food is cold, then we can sort something for you next time"!!! There definitely wasn't going to be a next time. In this call he also decided to answer another line (without telling me), where I could hear another complaint about someone waiting for their food. Our food eventually arrived around 8pm (only an hour and 20 minutes late!!) and was luke warm at best. I will never be ordering from here again!!! Absolutely disgusting service!!!!

disgusting never again have never experienced anything like it in my life service slow food third rate

I believe that Cinnamon Indian Restaurant is one of the best local restaurants. In my opinion the food is scrumptious. The staff are always friendly and Tarek does his level best to remember his regular customers names, which is a nice touch. I would recommend it.

Service!!! Sorry but there was none. Welcomed!! Didn’t feel like it. Food!! Just as good as the service, dull pland. Not a good choice of restaurant. Maybe a bad night but has put us off for ever. Blue India for me is still no1. To be fair a take away from Sainsbury would be better then theirs..

Slow service, mediocre food, nice decor.

Pre ordered via phone, as stated ready in 25mins Discounted for collection

First class food and service. Best Indian meal ever. We visited this evening in order to celebrate a family birthday

Lovely food, and wonderful service.

Excellent food , ambience lovely, staff charming and all at a good price !!! 3 impressed leicester girls xx cheers

Love the food here, especially buffet night

I try to go once a week on tuesday with my mates. I took my Daughter & her family last sunday 7feb 2020, they loved it, my 4year old grandaughter told all her class what lovely people they are

We wanted a takeaway as otherwise we would have gone to our usual. Ordered a Paneer dish and a couple of sides, naan and rice. The paneer was scarlett with no flavour, apart from what I can only imagine was colouring. The rice was soggy and all round the food was bland despite asking for extra chilly in the side dishes. I have no idea how this restaurant is so well reviewed. Will stick to the Parsons Pig in future.

It was a very pleasant evening , good food , staff very efficient and friendly. Would definitely recommend it..

Beautiful meal and great service

I can give 3.5 rating after visiting to this restaurant for the first time. Rating dependant on following factors. 1. Quality - 4 2. Quantity - 4 3. Ambience - 4.5 4. Taste - 2.5 - can't really go beyond this. 5. Cost - 3 Menu ordered: Tandoori roti, vegetable biryani, prawn biryani, paneer chettinad, daal tadka, popodums. Roti was good, vegetable biryani had no vegetable cooked - you can see me and my friends were not able to eat beans, cauliflower as they were undercooked and kept aside on the plate. Biryani didn't really taste as it said, lacking biryani masala and dripping oil. Can do much better on this. Paneer Chettinad was good. Daal tadka was just fine. Other friend had prawn biryani, his comment was "Fine".

Great curries! I always liked eating here.

excellent as always food very staff fantastic

Great place to eat enjoyed the complementary baileys at the end.

Horrible food. Terrible (if any) service Nasty experience Given this place a second chance, wish I hadn’t.