Badgers Sett Beefeater in Bromsgrove

Went for a drink at lunch time was very quiet

Came here with my partner and we had a steak, steak salad and two crumbles. The food was lovely and service was great too. Hayley M was our waitress and she was very friendly and attentive thank you ! Will be back soon .

We went into this restaurant without a booking but the lovely staff managed to find a table for us 5 people without a hitch. The food was delicious, reasonably priced and came without much waiting time. Nice decor. Connected to a Premier Inn. Large car park.

The menu size has decreased over the past 12 months. The food is cooked fine it just takes a while to get. I do think the place is understaffed as there were many tables that were filled but only 2 waitresses were there at the time.

The food here is excellent but sometimes the service fails, try and get in the Bianca section when she's on, she's fantastic a great waitress well done to her, but on her nights off, don't stay go elsewhere

Great breakfast and great service from Dani! Would highly recommend.

Had a fab breakfast here - freshly cooked and even perfectly poached eggs served with plenty of West Mids friendliness from Dani. Thank you. Premier inn reliably comfortable and convenient.

Danni was amazing, brilliant customer service, friendly, will definitely visit again!

Ellie and Dani were brilliant. Excellent service

Have been coming here for years with the family. Food always great, service always great - we’re often served by Hayley and she’s always brilliant.

i visited today during lunchtime and was lucky to be served by hannah. she was really helpful and the overall service was 10/10. would highly recommend here!!!

Terrible service received by the young lady there with her being hostile and grumpy.

I do a lot of travel around the country on a weekly basis and eat regularly in Beefeaters, more out of necessity really than choice and haven’t felt the need to comment negatively or indeed positively as the food is just what it is (Food) nothing more and nothing less . In my opinion not really requiring a positive review or indeed negative either way . Thing is that today is my second day here and I’ve eaten twice ; once yesterday and once today and if the food had been poor just the one day I would have let it slide; but as the food was again really poor on day two this somewhat convinced me that it’s worth posting my experience. Yesterday my salad (Lettuce) was brown ; literally the whole bowl was just off . When mentioned it was acknowledged that it looked really bad and that was pretty much it . The food itself was in my opinion just a mess and tasted utterly greasy and my colleague also experienced the same as we ate together. Today I stupidly tried again ; again out of more of an eating necessity as I’m in the area for a while and again the food is meager and just (without swearing) - Total Junk. What actually happened to Beefeater ? When did it start to not give a crap about the food they put on a plate or indeed serve up without any kind of quality check for brown , rotten salad and greasy food . It’s a shame as it once had a relatively good name . I would not recommend the food here at all, as in my opinion, there is virtually no care given to what is actually sent out to customers. On reflection , Im actually a little angry I paid good money for very poor quality food . Nightmare Oh and if you look closely at the image of todays food and blow it up ; you maybe able to spot the brown peas too

Decor tired Food good wine and beer good

Great tasty food that is all cooked to order, and it was even better as it was on the daytime menu which worked out a lot cheaper. The waitress Haley was very friendly and helpful too. It was pretty busy for a lunchtime. Highly recommended

Staff very polite and helpful. Quick service. Food lovely. Only negative I have is that I would of liked jacket potato instead of chips but didn't do this.

Quick, lovely service. Our server Hayley M was really great, attentive, and served us with a smile. Thank you so much for a great visit Hayley!

We have become very fond of this Beefeater and visit quite regularly, good service and friendly staff and great food.

Service was very slow only one person serving, food was left on the pass for a while! And the fact they charge now for a small pot a bbq sauce its not good, food was average steak very chewy

Great food, fast food service to be fair with quality food being served and reasonable prices for the quantity you get definitely recommended for roasts and looking for a place to eat every now and then!!

Great service steaks were spot on

Great service by Hayley M. We booked last minute and really enjoyed our meal. Thank you 😊

atmosphere dismil, sat in bar,quiet on newyears eve had no booking,my partner loves calamari ,I did inform him not place to eat this ,but when it came it was like breadcrumbs left at bottom of fryer, awful!! white we sat wall was covered in God knows what!! under picture of a cow! toilet was cleaner! i had burger which was over priced not same as they was few yrs back wasn't busy ,there was no excuse for bad food no wonder it was quiet! dident want to complain jst wouldn't ever go back ! had calamari at swallow nest !! the best!! shame to see icon spot opposite Clent hills never go back!!

Great breakfast served and cooked by Dani & Sam; excellent. Good to have a Beefeater breakfast again after seven months since all our local restaurants have been closed for in-house Premier Inn guests only. Is it too late to rethink?

I was in the beefeater today, the food and service was amazing.special shout out to my waitress Lyssia who did a great job today

Visited yesterday for Sunday lunch. Great food, plenty to eat although you can add unlimited roasties veg and yorkshires for a little extra. Service was also very good. A little quiet for a Sunday Lunchtime but as the weather was so good maybe more people were in the Garden Area.

Been many times over the years and loved it but now it's starting to deteriorate. Clearly understaffed at breakfast, booths being held together by duct tape and floors very sticky (my shoes were sticking to them on the wooden sections). Beware if going for breakfast if you arrive after 10am. They start putting all the continental items away around that time. They also take a long time to take orders and you won't have chance to have an "unlimited breakfast". It'll just be one plate of hot food and that's it.

Absolute gem of a place. Not many Beefeaters left but this one is a definite to visit if you're in the area. Our server, Bianca, was wonderful. She greeted us both at the door with a warm welcome and showed us to a comfortable table and explained to us what they didn't have available. Our food and drinks came in good time, we both had the surf & turf combo which was cooked to perfection. We asked for the chefs names to leave a review; Sam, on the grill, cooked our steaks perfectly and a special mention to Jack & Matt who also cooked our delicious meals. We hope that the Badgers Sett is around for many years as the team and chefs make this place such a wonderful restaurant. Thank you to all who made our visit special. We hope to visit again soon.

Had a lovely meal here and felt obliged to tell the waitress Lyssia, how good she was at her job. At 20 years old she displayed and understanding of the service industry that is not as common and one might think. I wish her all the success she deserves in this job or any other that she pursues in the future.

We were a big table, grumpy service, poor food. Unfortunately won't be back

My husband and I visited the badgers sett for our anniversary meal, it was a lovely meal and well worth the money, we had the two courses for £20, the waitress was really nice and friendly. I would definitely recommend for good quality food and polite staff.

Extremely poor. It needs to be shut down. Slow service, and even slower cook. We booked for breakfast at 1015am. Turned up at 10am. Waiting 20 minutes for our order to be taken (after having to ask), then gave up and left when our food had still not even been plated up by 1050am. They close at 11am. How is this unlimited breakfast? They were taking the continental food away as soon as we arrived. By 1050, most self-service food was gone, even the juices. Such poor service. Staff were rude, and told us that they were packing away to get ready for the 12pm sitting. What about us who were already there?! The decor is literally held together by gaffer tape. It's a disgrace. We will never return, and would never recommend. You've been warned.

A great breakfast option. Free child breakfast !

Out of 7 meals, one was cold had to be reheated, 2 Rib eye steak were awful. Always had beautiful steaks there, not this time. So sad as it was a celebration meal, and the waiting time was far too long, about 1.5hours. Not happened before when there have been more of us!!!

Excellent steaks fabulous service.

Our 1st time today, was looked after by hannah. She was very helpful and responded to anything we asked. Will be back soon.

First time eating here, when we got to the front door there was a sign saying certain items were not available and the list was quite long. We noticed a mobile fridge unit out the front, so maybe something broken down in the kitchen, but we went in anyway. The place wasn't busy. We were asked for drinks order very quickly and they came quick as well. The problems started with the food. The starters were delivered in a reasonable timeframe but our mains took almost an hour to turn up after the starter. What made it worse was we could see our food on the hotplate for over 30 mins. My fillet steak was well done and chewy. So after one bite I complained politely and the waitress was very apologetic and a replacement turned up later. My other family members were happy their food. There was no indication of what the trouble might be, and it was the length of wait (with an special needs youngster in the party especially upset with the wait). As mentioned our waitress was nice and polite, but we could not understand the delay, which put a downer on the meal. More upfront honesty would have been better I feel. I had expected better from a Beefeater.

After looking online to see it wasn't busy we turned up without booking to be greeted with a rude and abrupt member of staff who asked for our booking number who then constantly shook her head when told we didn't have one to tell us that we had to leave by 9am giving us 30min for us to dine I glad to say I won't ever go bk to this place

We booked a table and visited the Badgers Set on Monday 23rd December at lunchtime. We were given the main menu as the lunchtime menu was not available which was not advised at the time of booking. When we were given the main menu we were also given an extensive list of items that weren't available which included over 3/4 of the puddings on the menu and few starters and a couple of main courses. When we went to order it was explained that there was a problem with the supply of certain items and the had to get ingredients from Tesco and Makro. One of the missing items was triple cooked chips which we found surprising as how can you be out of triple cooked chips! Surely a chef can cook a potato 3 times. The meal itself was ok though one meal was really inedible and was expensive as we were expecting a cheaper lunchtime menu. The atmosphere seemed flat with a few people eating but the place needs a bit of a makeover as some seats needed repairing and the lighting in the restaurant could be better. Overall not the best and having been in the past it was nowhere near our expectations.

We had such a lovely Christmas Eve meal here tonight. Our servers were lovely despite having to work the Xmas Eve shift and we had three courses that were all amazing. All steaks were cooked to perfection and we made some awesome family memories. Thank you all and Merry Christmas, you certainly made ours awesome ❤️

The worst meal i have had in a long time very disappointed won't be going again

Ordered food waited 30 minutes came to us cold. DO NOT Go there Walked out in the end.

Most food was out of stock very disappointed would not recommend & will not be coming again

We went with our toddler for breakfast. We are always nervous going out with little one. But dani made us all feel so welcome. She served us quickly and engaged with our toddler. She made us feel at ease. And brian cooked a great breakfast.

A nice meal, steak was cooked exactly as ordered.

Everything was edible. However the steak was well done when medium was requested. The spare ribs dry. Chicken dry. However the fourth member of our party had a burger and apparently that was good.

Understaffed. Poor aervice. Waited 40 minutes for someone to take our order.

Awful customer service off the waitress which you wouldn’t expect off shall we say a very very mature waitress waited over 15 mins just to place our drinks order after me having to get up to ask to place the drinks order she says thought drinks have been ordered your the waitress for that table and if you ain’t took the order how can she think we have ordered drinks the clue may have been no drinks on the table although manager seems nice enough been 2 times now and both times not impressive should have kept the beefeater hagley road open and closed this place I went in there clean shaven and after waiting so long I’d got a stubble the experience reminded me of that shania Twain song THAT DONT IMPRESS ME MUCH

Really relaxed environment with great helpful staff. Nicola was keen to help wherever she could. Food was beautiful.

Its attached to Premier Inn, booked a table for evening after driving 3 hrs to get there to be told no tables...the attitude was terrible. We ate in bar, food was OK. However in contrast, the breakfast staff were fab, good breakfast too. Just if visiting the area again, we'd plan somewhere else to eat in the evening.

Hailey is a delight makes you feel really welcome excellent customer service skills

Service was very slow considering it wasnt busy. We ordered coke ( wernt told it was bottemless) then to be told they had ran out of gas so we ordered bottles, when it arrived we were served a bottle of coke with the cap left on so had to get up to go and get it opened. We also ordered side of food which after asking twice for it during our meal it was presented when the meal was nearly done. The pate was nice but 1 slice of chibatta cut in half wouldn't have done half the pate. To top it off we ordered off the set menu 2 or 3, we decided 3, when ordering were told order desserts after our mains, this was then added on the price and not included in the set price menu! What should have been a £60 meal came to £90!

Great service from server Bianca. Extremely fast service and great food.

Much better than the last time... Food was so good 👍

It may well be that the waiter/server? was very new but before my husband helped me out of my wheelchair to a seat, he asked what drinks we wanted. Then when came to take our order we had no menus. He pointed to a wine menu so we had to point out what it was. A few more trivial issues arose which had to be rectified by another staff member. It rather spoilt the occasion & suggest all staff are fully trained before given such responsibilities.

Booking we made was not on the system so they ' found'a table in a corner for us. Waiting staff were untrained and forgot items. My meal was overcooked to the point of inediblity and could not be replaced as it was the 'last' one, a salmon steak.

Amazing beers and staff. Great staff friendly and caring

Food was nice staff very friendly good family meal was had by us all

Bianca was our waitress tonight and she was extremely polite, attentive and kind. A lovely calm atmosphere. Thank you

Great place. Good beer and service 👏

Food and staff were really great

A warm and welcoming place to eat. Food is delicious with exceptionally excellent service from Brandon

Great food, good value, friendly and efficient service.

Been a few times for food. Friendly service especially from Brandon where nothing was too much trouble. Very polite and helpful

We had breakfast and dinner here as be part of the Premier Inn meal deal. Couldn’t fault the food or service at all. Would come back

Went for family meal and food was good but the lady who served us was so miserable

***update**** The manager does not ever crack her face. She is a miserable and rude person to customers. Why go into hospitality if you dont like it! I have been now 4 times to pay a deposit for xmas day dinner and each time she has refused it. I think this place is being deliberately run down so there is an excuse to close it. Such a shame as it is a great place but due to her rudeness i will not go here any more. Had a few meals here now and every time it has been perfect. My friend is very fussy but her meal is always right. The staff often seem very busy but are always helpful and friendly.

Food was missing salad garnish but otherwise good.

It was a Monday evening, quite a few tables being used but not that busy as expected. We all enjoyed our food and managed puddings, our waitress Bianca was lovely and did a great job, she even came and checked up on us as she was finishing her shift. But being asked by someone else at 10pm if we had finished with our glasses as they wanted to shut the bar wasn't what we expected. We did drink up but not long afterwards was told sorry ladies but we're going to have to chuck you out!! We were waiting for our lift, but it did spoil what was a lovely evening. Bianca keep up the good work but it's highly unlikely we'll be back!

Nice food great service and good atmosphere nothing bad to say about it really nice place to go as a group with friends or family.

Went for the all you can eat breakfast. Clean and comfortable location. Help yourself to cereals, toast, pastries and fruit as well as fruit drinks, teas and coffees and then via your waiter order you cooked breakfast. There isn't a limit as to what you can have and you could re order more if you wanted but to be honest you probably would be well stuffed by the time you've finished your cooked breakfast. All in all a very pleasant experience and really good value for money. Staff were low in number but honestly they were really good and served us well.

The food was lovely, we had to have bottled drinks to start as there was no gas in the pumps. We also had breakfast the next morning, again the food was lovely but the restaurant was quite dirty, there were bits of food in the window sills etc. in the ladies toilets closest to the restaurant area both toilet seats were broken, which could lead to a very painful toilet visit if you weren't paying attention and ended up pinching your derriere!!

Took my sister and niece to lunch. Used voucher from previous Brewers fayre pub that shut in Stourbridge. Meals were excellent. Value for money especially using vouchers. Staff were lovely and friendly. Definitely would recommend.

Wonderful meal and attentive staff. Came on bank holiday Monday and the service was fantastic, Jodie was brilliant. She made sure to double check everything with us and was just polite and friendly. The food was fantastic and the mixed grill steak cooked exactly as asked. Will definitely be coming back. We had a mixed grill, rack of ribs with chicken, biscoff sundae and brownie. Great meal out !

Food was really nice. Good ribs and steak. Server Hayley is top class. Attentive and efficient. Never fails to make us feel welcome and valued. Thanjs Hayley.

Nice place, service was good food was ok, mine was lovely but other family members steaks were small and the not cooked to what was requested !!

Reasonable meal But fairly long wait.( Delay) Before food served. Waitress V good

Food extremely good, and a very good selection for choice. I know we were a large party so I excerpted the mains taking a long time as, rightly so they wanted to serve us all at the same time, so we all ate together. It was just that there was such a long - long waite in-between courses .

Food was not great. Another microwave food pub. Waitress, terrible. Ask for a knife for my steak, she said yes and served someone while I'm waiting to eat my food whilst it going cold. Won't be going again

Food was poor. Roast beef very chewy. Roast potatoes dry . Overall very poor!! Carpets very dirty. Food debris all over floor and under the table. Chef not wearing any hair covering. Won't be returning. Certainly wouldn't recommend. AVOID

We booked the Premier Inn for the night and the Beefeater Badgers Sett provided the meals which was just a short walk across the car park. As we entered the Badgers Sett we were acknowledged by a member of staff and was shown to our table by Dani who informed us that our service host for the evening was Bianca. It was also Dani in the morning with Sammy preparing the food in the kitchen. Both meals were excellent, but our children expressed how much they enjoyed the breakfast muffins and pancakes!! Overall the quality and service provided was outstanding and praise should be fully direct that those members of staff who make our visit memorable.

The interior needs a little TLC, but it’s reasonably clean and the food is good. It’s never going to win any awards, but there are worse places to go. The staff are friendly and helpful. They have large tables available for larger parties, which seems to be a rarity these days. There’s a reasonable selection of drinks and the menu has ‘something for everyone’. . . . Well, it’s two years later and not much has changed, except there seems to be less staff, less available meals (even with the new summer menu) and definitely less atmosphere. I may be wrong, but this place may be one of the restaurants earmarked for closure. It’ll be sad, really.

Bianca was really helpful & polite at our visit, we are managers in restaurants so we appreciate exceptional service. She was amazing, thank you !!

As a family group of 3, we stayed at the Premier Inn for 2 nights, 2 rooms, because our daughter was having an Op at the QE Hospital Birmingham. Our 1st evening we were welcomed into the Restaurant, so enjoyable, the staff were friendly and courteous, with excellent Service. On the 2nd evening our daughter wasn't well enough to go to the restaurant, but I went to ask if it was possible to take meals to our rooms, but of course this is possible said the staff. I placed our order and waited for our meals to be prepared and cooked, all were placed on a large tray and covered with cling film. I have to say we enjoyed our meals. The staff were so accommodating, we can't thank them enough, so please can you do this on our behalf. ***** Service, 😋😊👍

This was the worst meal ever, the lady that greeted us at the door had no manners, the place is disgusting and the seating is disgusting stains on all the seats rips in seats. We cleaned the area where we sat with my own wipes, To be honest I wouldn’t take my dog for a meal here.

Nice place 1st time at this one overall good would go back again

Updated 16\06\24 went in for breakfast. Was busy as fathers day but service was much better than last time we did wait longer than expected for food nearly an hour but again it was busy so we.accept that. Food was decent black pudding though was horrible so mushy and not tasty. Bacon needed to see the heat for a awhile.longer as it was literally at the entry point for cooked well at least close anyway. Bar that pleasant experience this time around Started bad and never recovered. We walked in and made our way to where the server was standing to be seated. As we approached she walked off even though she had seen us and was gone for a few mins leaving us standing waiting. When we were finally seated the restaurant area was clean and tidy with a few diners already seated and eating. The server didn't particularly seem happy to be there and there was no conversation or chit chat even when we mentioned that it was our daughter's birthday there was no happy birthday or anything. When we ordered we clearly asked for our starters to come out with the mains as not all of the party was having starters and it was mainly garlic bread. Not long after the server came to the table and said your starters are ready would we like them now or should they send out with them main still.. this was quite alarming as we now had to decide whether to accept our starters or leave them sitting whilst our mains were prepared. We decided to wait and in fairness it was only five or so minutes until our mains were delivered. Unfortunately I had asked for hot sauce on my starter (wings) but was served BBQ wings instead. I requested them to be changed and the server took them away to the kitchen. She then returned and asked if I just wanted them to add some hot sauce in them or do they have to make fresh ones! Yes I would like fresh ones as I don't want both sauces in my wings. It was the last time that the server came to my table. At no point was I rude or impolite to her but for some reason she passed us across to another server who brought my fresh wings and apologized but also in a very miserable manner I'm not sure why they both were so down but it really didn't make the atmosphere inviting or pleasant. The manager served our drinks and. Same as other times we have visited he was friendly chatty and genuine. The food was good and everything was as expected so can't complain about that at all. When we was ready for the bill I raised my hand and tried to car h the attention of the server multiple times whilst she stood near the kitchen. Finally as she was walking across the room she saw my attempt and literally mouthed the words what do you want across the room and other diners! Making me have to request the bill buly shouting it a Ross the room. Why could she not have not acknowledged Me and made her way to my table to see what I needed? She gave me my bill and I place my card on the tray and waited. And waited and waited. I know she looked over numerous times and saw my card into of the bill so it was clear I was ready to pay but instead of approaching she found different jobs to complete. Finally she processed my bill and walked off . We readied ourselves to leave and made our way out as we approached to pass her I went to say goodbye but she just hurried passed without a word. Really not nice service at all As we approached the door the manager was behind us and he made the effort to say goodbye and wished us a great evening to which we returned the gesture Such a shame as whenever we have been in the past the servers have been friendly and chatty. Will I return?. I'm not sure the food was good but the experience was rubbish Was it good value for money? It cost more than I expected but it's properly at the upper end of ok Would I recommend to friends or family? In good conscience I couldn't after the last visit.

Refused to allow my parents to use a money off voucher. My parents are 78 and 81 and one has Alzheimer's and enjoys going out for meals, but this didn't stop the management of the Badgers Sett treating them poorly. Will never return or recommend.

Visited here no less than four times in as many days. Once just for drinks, twice for breakfast, and then once for dinner. Overall, really enjoyable visits. Good food, friendly staff (except one), and fair prices. The unlimited cooked and continental breakfast was the highlight for sure - a wide and varied selection.

Good service and food, fairly priced

Service was excellent & staff very helpful & friendly. Food was great & bar service excellent. Breakfast as usual was great.

Best beefeater around!!!Been coming here since I was 10 , I'm now 29 and still love the place , steaks are really nice , along with all the other food , staff are friendly and helpful , would highly recommend this place to anyone . Next to a premier Inn also

Great stop off during a long journey.

Took the children for breakfast and it was excellent value (two kids free for a paying adult) so me and my three children had a feast for only £14.99. Very friendly host. Will come again.

Decent food and good beer, have a good partnership with beefeater next door

Excellent night out food was great

Great food at breakfast, staff are always helpful and polite. It is a order service where you can order as much as you like, drinks are included too such as soft drinks and tea/coffee and for a great set price too. You can choose from a cooked breakfast and continental which had a good variety of foods. They even have veg option meats which i did try (may aswell) and they were tasty too. We will be going again soon!

First two days excellent service from hannah after that sadly down the pan

Good food, great service and top banter from barmaid.

Great place. Would definitely recommend.