Bacco Lounge in Rugby

No glaring problems, just a few small ones that could easily be overcome by some basic staff training by someone who knows what they’re talking about. The food was clean, fresh and tasty… but…. 1 The bottom half of the burger bun collapsed, depositing all the components of my burger on the plate. A burger bun has 1 requirement- hold the burger. 2 The avocado was unripe. Now I realise an avocado is only ripe for about 30 seconds, but restaurant owners are supposed to have magic knowledge that lets them know exactly when this is. If not, a substitute needs to be available. 3 While I was eating, three ladies entered and obediently stood just inside the door waiting to be seated. Three servers walked past them delivering plates of food to a table. All three ignored the waiting ladies. I appreciate getting hot food to the customers is a priority but a simple “Hello, I’ll be right with you”, is so comforting to someone newly entering a restaurant. And so simple. 4 A waiter had very long, fuzzy, seemingly unkempt hair. Sounds sexist but I couldn’t help wondering if one (or more) of his hairs would make their way into my food. I only saw these things because of my time in hospitality. Overall, I’d come back.

Fabulous experience as always. Lovely food and atmosphere, and great service on a really busy evening.

Staff unhelpful food adequate I had burger £17+ biggest one on the menu still left hungry we booked in advance an was put under an inadequate table had to get the manager as staff would no help manager said they could do nothing after pointing out a solution they reluctantly moved a tables

Love Bacco Lounge and have been coming here for years, but I must say the new and improved Buddha Bowl was fantastic!!

Its a bit grubby sticky table unkempt ladies loos, very average food for the £. Certainly not the best of the Lounges chain. Very keen to push us, just 2, into a pokey corner with a table that was vibrating from something below, an extractor maybe...avoid!

Best burger I have had in a long time.

Bacco Lounge is so accomodating! We were a last minute booking of 13 with a variety of dietary needs and the made space for us at brunch.

I came here with my two small dogs and i mean they are very tiny, as it is meant to be a dog friendly place, the first staff that served me were really nice and their service was good, anyone knows if you have small dogs they like to sit on your lap or next to you, if you say you are dog friendly this matters?? I had my breakfast and was drinking my coffee when a manager, lady came up to saying your dogs need to be on the floor and can't sit on your lap or on the seat next to you, this is not dog friendly at all, and anyone who has dogs would understand, if my dogs were big dogs and were sitting on my lap or next to me I would of understood because most big dogs sit on the floor, most small dogs don't, you can not call your self dog friendly when you don't allow this, and she was rude with an attitude, this place is not really what I would call dog friendly, I will take my money to somewhere else from now.

Great relaxing place to meet friends and have something to eat and drink.

Great food & relaxing atmosphere

Simple and pleasant cuisine Very friendly staff Nice room. THANKS

Fresh food good service, recommended

Very lovely place. Good food, lots of choice. Dog friendly.

Received a very lovely service today celebrating a birthday. Did not catch a name of the guy that served us but a massive thank you to him (red snake tattoo on the arm?). He was very pleasant and ensured we had a good experience! Thanks :)

Second or third visit here as Rugby is convenient location for people coming from different places.. menu offers great variety. Food is good and reasonable value and good atmosphere.

A great little find. We have been for breakfast and two lunches (not in one sitting LOL) and we will always go back there when we are in Rugby. A definite must with eclectic furniture and decor, great staff and service, food is more than yummy, and reasonably priced.

Always present comfy environment to grab a meal and catch up with friends

If you want good food, this is one of the places to come to in Rugby. Despite being pretty busy, food and drink came quickly. Had the beef brisket and it balanced spice and flavour well. Great that the place offers both bar and app ordering so it does not exclude those that struggle with tech. Would happily come here again.

Amazing place with very chill vibes, very dog friendly with dog treats and water bowls. And great value.

We really enjoy Bacco Lounge anyway but we had a Valentine's date there this evening and the ambience was perfect and staff very attentive. Food was delicious, well done Bacco Lounge team, we had a great evening.

Office sexaul service and extra there

A great place to eat, especially if you have food allergies

Great place to eat with family. Service was good. Food is lovely.

I like to have a chat when dining but background level of music is sometimes oppressive.

Excellent place for breakfast, brilliant service. Quality food cooked to perfection.

We love this place. Excellent food, fast and friendly service and great atmosphere. Highly recommended.

It's the second time we have been. What I like the most is the chilled atmosphere. We had two cappuccinos and some tapas. Would recommend a nice coffee and quick bite to eat.

Lovely restaurant with a lot of character. Service and food is always good

Christmas brunch, great idea. Interesting Miami brunch

Very professional staff and polite

Nice large bar on 2 floors, with large selection of food on the menu. Dishes were quickly served and well presented but could have been warmer.

Fantastic family Christmas breakfast after family party. Really brilliant food, lovely people and superb atmosphere. This is my favourite breakfast venue in whole of UK

Bacco Lounge has fast service, they do good food and the place has a nice atmosphere. It's also great that they are dog friendly. It's just a shame that nearly all of their food has either chilli/paprika/peppers, so for anyone with an intolerance, options are very limited.

Tomato & Mascarpone Orzo Pasta chicken &chorizo was a hardy flavorful classic home cooked deliciousness. Nasi Gorgeng is a yummy Chinese fried rice. A must is the warm chocolate Brownie, rich and tasty made from scratch! Drinks are decent. Would definitely return and recommend.

Gave 3 stars for service as my QR code order didn't work so had to go downstairs to place order.

Amazing food, great service and highly recommended.

We visited Bacco Lounge today for lunch for a break from particularly difficult circumstances that we're currently enduring. This place was always a favourite of ours when we lived in Rugby as you can always be guaranteed a warm welcome for yourself and your dog and the food and service is exceptional! Today was no different. Upon learning of our circumstances due to flooding the staff were absolutely lovely. A display of human kindness beyond anyone's best hope. We highly recommend this gem of an establishment for a meal or light bite at any time of day. Thank you.

Super lovely atmosphere with great staff. Food was absolutely great quality and tasted rich and authentic. If you're in the area, it's well worth a visit.

Perfect spot for a night out! The food was delicious, with generous portions, and the service was attentive without hovering. The atmosphere was warm and inviting. Loved it!

We enjoyed a delicious meal on Saturday lunchtime at the Bacco Lounge but what really stood out was the wonderful service! Highly recommended.

Always a lively and great atmosphere. Decor and seating arrangements well laid out. Greeted at the door to ask about allergies and offered alternative menu if gluten free or vegan. Plenty of choice on the menu. Friendly staff who acknowledge you leaving also to say thank you. Food lovely...Tapas Tuesday is a great idea, includes a glass of house wine. An all day breakfast is on offer and includes a vegetarian or vegan option. Prices have crept up over the last year or 2 but that is the same everywhere. All in all still a very popular choice for locals for the service, tasty food and costs.

This is my favourite place for lunch in Rugby, although many people just go in for coffee. Wait to speak to one of the staff and then choose your own table, plenty more space upstairs. One of my favourites on the menu is the Tapas, get a selection of three dishes each, they are all very tasty. Drinks and dishes are very reasonably priced. There are lots of vegetarian dishes and some for carnivores too. You can order from your table using a QR code and your phone. I prefer to note my table number and order at the bar. Service is always very prompt and pleasant. There are a couple of shelves of free books if you want something to read.

Lovely Lounge. We've been to several and this is one of the best. Generous portions, and friendly staff. Only lost a point food as the cabbage was tough and wasn't pickled. (Buddha Bowl) Everything else, spot on.😊

All in all, does what it should do for a big pub with food, we eat here everything few months, lots of space and tables for our group to meet up. 10-16 people. Service is always fast and friendly, food is good, nothing to write home about, but good price. It’s perfect for what we need.

Love this place. It's great to meet friends for coffee during the day and equally as good to eat there in the evening. Always a brilliant atmosphere and the staff are lovely.

Excellent service from Emma who made our anniversary lunch extra special

Nice retro styled cafe where it's still 1954.

Great place to relax and enjoy food and drinks

Yummy, reasonably priced lunch. Easy ordering at the table via a QR code. Menu could be a bit less generic

I recently attended a networking event at Bacco Lounge, and it was the perfect spot for it! The space is lovely and welcoming—great for gatherings. It's not my first time here; I’ve been with friends and family before, and we always enjoy the food. I’m a big fan of their tapas, and they have a huge variety to choose from. The atmosphere is always warm and friendly, making it a great place to relax and have a good time. Highly recommend!

Very professional service and good service

We arrived at the Bacco Lounge on a Saturday evening with my mum who is in a wheelchair. Unlike another local restaurant, James, our server, couldn’t have been more helpful. He cleared a downstairs table for us, raised the leg height and made sure we were comfortable. The food came promptly and without being asked James provided my mum with a spoon to make life easier. We had a lovely evening, great food and a lovely atmosphere.

Really nice bar/restaurant. Good atmosphere. Nice staff. Food was nice tasting too.

Overall the ambience was good and the food was with quality. The variety of offerings are very wide and was extended to Asian and Mexican. They were surprisingly good too. Portion was appropriate. The only thing is the sofa was a bit too soft and we had to swop, otherwise, rest of settings are comfy and spacious. Servers were attentive and overall, a great place to hang out with friends and chat.

I think I just ate the best breakfast ever. It was full but you could see the food coming out of the kitchen at pace. Good buzzing atmosphere.

Another great Lounge! Friendly staff and excellent food. Loved visiting here

Great Vegan option...recommend the Moroccan Aubergine!

Love Bacco excellent food service and the staff are always lovely

We recently visited for breakfast as a group of eight and had an exceptional experience. The staff were incredibly friendly and welcoming, ensuring we felt well taken care of throughout our visit. The food was excellent, with a diverse menu that exceeded our expectations. Additionally, the location is convenient, offering ample free parking, which added to the overall ease of our visit. Highly recommended! Special shout out to the manager Holly she is absolutely wonderful!!

Fantastic chain, super dog friendly, the only reason i put 4 stars for service is because it's not table service but all the staff were fantastic! Food is cracking, will be a regular dog walking breakfast for me!

Didn't order food so can't speak for the quality. But every other table had not been cleared of the previous customers clutter, to the point we could not find a decent table. It was not even that busy.

Nice place,friendly staff I visit every time with pleasure

I love a lounge. Lovely good, great atmosphere. Lovely for a few drinks and a catch up with friends

I visited the Bacco Lounge today and was very pleased with the overall experience. I was served immediately by Holly for my food and drinks order. My food arrived promptly. It was flavoursome, hot and tasty. Holly was excellent in her service and I would definitely recommend this establishment.

Great choice of food and everything we had was delicious. Drinks service was quick - food a little slower, but worth the wait.

My favourite brunch spot for years. Wish you'd bring back the Mexican superbowl x

Always great friendly service. The staff are great! .....always providing a service with a smile and are very helpful. No 'ask' is too much for them. Would highly recommend Bacco.

I cannot fault the service my 27-strong party received from Holly and her staff. We were given a single table in a slightly separate area, all set up for our arrival. Our pre-ordered main courses were delivered quickly and efficiently - and were delicious! Orders for drinks and later desserts were fulfilled with equal efficiency. All the staff we dealt with were very polite and helpful. Holly went out of her way to make sure that we had a good evening, including dealing with multiple payments. I would highly recommend this venue.

Plenty of choices for food and drink. Fast and friendly service.

Lovely atmosphere to catch up with friends. Good food and good service.

Totally nice place for a mellow breakfast.

Really relaxed and dog friendly. We both just had a light snack and their fresh orange, which is amazing. Quick service, no hassle, and used their app to order, so no waiting.

A real nice laid back but energetic buzz to the place that's there every time I've visited. The staff were great and service was faultless.

I'm impressed with how flexible their food options are for people with various tastes and allergies. Quite noisey inside, but the service was awesome.

Bissy, nice food good staff nice decor. Coffee so nice.

Great place to eat and relax. Staff very helpful and friendly. Would recommend this place to eat out

Food is bad. Crispy overcooked chips, chicken was tough and greasy. My wife's dish was rubbish too, too oily and also tough old chicken. Won't eat here again. Better off in weather spoons.. coffee was good so would come back for coffee only.

My burger was amazing, however the online ordering system was confusing and it was very noisy.

Just a place where you can have your drink.

Was recommended this place and since returned many times. Working our way through the menu.

Yummy food. Really great care for people with gluten free allergies

Fancied some brunch, I was in Rugby Town centre and had heard good things about the Bacco Lounge (BC) menu so though sod it why not?! Wasn't rammed with bodies and they'd just had delivery for the kitchen so I wasn't in a rush and made allowances accordingly. Young chap acknowledged me got me a de caff coffee and explained the qr code ordering service. It seems taking the order from me verbally had to be at the bar or via the app. Food ordered , food arrived. Looked nice enough but one small criticism- a snotty undercooked fried egg. Sent it back asked for an egg cooked properly or over easy and the cook took the egg off my plate, flash fried the same egg on the flat top returned the same egg to my plate and brunch re appeared. With a very sorry looking egg! Hey, not the end of the world and the cook was busy getting the delivery off the shop floor into storage so what's one re cycled fried egg in the big scheme of things? The BC is a trendy right on gaff with a cafe culture vibe and I'll more than likely eat there again sometime but not in a hurry. If you are in Rugby Town centre though and fancy some nose bag, give the BC your custom. You will get a decent meal, but from my experience, you roll the dice with the egg unless you specify over easy- which you can't do on the app, so order at the bar would be my counsel! A solid 7 out of 10 BC. Malcolm Clarke Rugby resident June 2024

Wouldn't return, food was ok, cocktails expensive didn't taste of anything and were lacking alcohol, wish I'd gone to fridays

Good food, nicely presented. Excellent strawberry cocktail. Will definitely go again next time I'm in Rugby

Always have a good meal in Bacco lounge. My goto restaurant for ad hoc meal. Service always great and quick.

I recently dined at Bacco Lounge and had an exceptional experience. The restaurant offers a diverse menu, catering to various dietary preferences, including vegetarian, gluten-free, vegan, and non-vegetarian options, as well as a dedicated kids' menu. This inclusivity makes it a fantastic choice for groups with different dietary needs. I opted for the Bang Bang Chicken, and it did not disappoint. The dish was perfectly cooked, with a delightful blend of flavors that left a lasting impression. The portion size was generous, and the presentation was appealing. The ambiance of Bacco Lounge is warm and inviting, with a relaxed atmosphere that makes it an ideal spot for a casual meal or a special occasion. The staff were friendly and attentive, ensuring that all our needs were met promptly. Additionally, for families dining with children, Bacco Lounge provides drawing sheets with coloring pens to keep the little ones entertained, which is a thoughtful touch that adds to the overall dining experience. Overall, Bacco Lounge exceeded my expectations with its wide range of menu options, excellent service, and kid-friendly amenities. I highly recommend it for anyone looking for a memorable dining experience.

Bacco Lounge consistently delivers an exceptional dining experience. Each visit has been a delight, with delicious food that never disappoints. The atmosphere is warm and inviting, perfect for a relaxing meal. The friendly and attentive service further enhances the overall experience. Highly recommended for anyone looking to enjoy a wonderful evening out!

It's a good place for celebrations

Regular visitor with my family on my days off. Always excellent food and service, nice place for just a tea and snack, or main meal with dessert.

I have been trying to call numerous times to make a reservation for a special day with my family. We've been refused in the past due to not having a reservation, so this time I wanted to make sure we have a table. Unfortunately, no one answered the phone, which makes me wonder if the contact number is there just to mislead customers. I'm very disappointed.

Lovely atmosphere and setting. Went for brunch and it was fantastic! We ordered at the table and the service was quick. Would definitely come back again!

Had brunch on a Sunday morning. Was very busy but service was brisk. Food was really good, lounge breakfast and shatshuka. Dog friendly, so he sat happily under the table with some complimentary dog biscuits and water. The only negative was it was very stuffy upstairs with all the people.... Needed a window or 2 opening. We shall definitely return.

Love bacco lounge fav place in rugby by far

Service and food is always amazing, the staff are really polite and the atmosphere is always great ! 😎😎😎😎😎

Really nice place for lunch, great atmosphere 😊

My go to restaurant! Really great atmosphere, friendly staff, and amazing options for vegans 😊 I was served by Josh who was really helpful

Lovely food and such friendly welcome

Stopped by for brunch. The food was excellent, the atmosphere was great as it was very busy and the staff were very friendly and helpful 😊

Amazing food and great service!

Visited for the first time today. The food was excellent, lots of vegetarian options. They even have a vegan and a gluten-free menu. The staff were great with allergies. We loved that there were board games and books to borrow whilst you relax. I recommend the blueberry pancakes.