Bacco Lounge in Rugby - Phone Number, Reservations, Reviews

I cannot fault the service my 27-strong party received from Holly and her staff. We were given a single table in a slightly separate area, all set up for our arrival. Our pre-ordered main courses were delivered quickly and efficiently - and were delicious! Orders for drinks and later desserts were fulfilled with equal efficiency. All the staff we dealt with were very polite and helpful. Holly went out of her way to make sure that we had a good evening, including dealing with multiple payments. I would highly recommend this venue.

Plenty of choices for food and drink. Fast and friendly service.

Lovely atmosphere to catch up with friends. Good food and good service.

Totally nice place for a mellow breakfast.

Really relaxed and dog friendly. We both just had a light snack and their fresh orange, which is amazing. Quick service, no hassle, and used their app to order, so no waiting.

A real nice laid back but energetic buzz to the place that's there every time I've visited. The staff were great and service was faultless.

Bissy, nice food good staff nice decor. Coffee so nice.

I'm impressed with how flexible their food options are for people with various tastes and allergies. Quite noisey inside, but the service was awesome.

Great place to eat and relax. Staff very helpful and friendly. Would recommend this place to eat out

Food is bad. Crispy overcooked chips, chicken was tough and greasy. My wife's dish was rubbish too, too oily and also tough old chicken. Won't eat here again. Better off in weather spoons.. coffee was good so would come back for coffee only.

My burger was amazing, however the online ordering system was confusing and it was very noisy.

Just a place where you can have your drink.

Was recommended this place and since returned many times. Working our way through the menu.

Yummy food. Really great care for people with gluten free allergies

Fancied some brunch, I was in Rugby Town centre and had heard good things about the Bacco Lounge (BC) menu so though sod it why not?! Wasn't rammed with bodies and they'd just had delivery for the kitchen so I wasn't in a rush and made allowances accordingly. Young chap acknowledged me got me a de caff coffee and explained the qr code ordering service. It seems taking the order from me verbally had to be at the bar or via the app. Food ordered , food arrived. Looked nice enough but one small criticism- a snotty undercooked fried egg. Sent it back asked for an egg cooked properly or over easy and the cook took the egg off my plate, flash fried the same egg on the flat top returned the same egg to my plate and brunch re appeared. With a very sorry looking egg! Hey, not the end of the world and the cook was busy getting the delivery off the shop floor into storage so what's one re cycled fried egg in the big scheme of things? The BC is a trendy right on gaff with a cafe culture vibe and I'll more than likely eat there again sometime but not in a hurry. If you are in Rugby Town centre though and fancy some nose bag, give the BC your custom. You will get a decent meal, but from my experience, you roll the dice with the egg unless you specify over easy- which you can't do on the app, so order at the bar would be my counsel! A solid 7 out of 10 BC. Malcolm Clarke Rugby resident June 2024

Good food, nicely presented. Excellent strawberry cocktail. Will definitely go again next time I'm in Rugby

Wouldn't return, food was ok, cocktails expensive didn't taste of anything and were lacking alcohol, wish I'd gone to fridays

I recently dined at Bacco Lounge and had an exceptional experience. The restaurant offers a diverse menu, catering to various dietary preferences, including vegetarian, gluten-free, vegan, and non-vegetarian options, as well as a dedicated kids' menu. This inclusivity makes it a fantastic choice for groups with different dietary needs. I opted for the Bang Bang Chicken, and it did not disappoint. The dish was perfectly cooked, with a delightful blend of flavors that left a lasting impression. The portion size was generous, and the presentation was appealing. The ambiance of Bacco Lounge is warm and inviting, with a relaxed atmosphere that makes it an ideal spot for a casual meal or a special occasion. The staff were friendly and attentive, ensuring that all our needs were met promptly. Additionally, for families dining with children, Bacco Lounge provides drawing sheets with coloring pens to keep the little ones entertained, which is a thoughtful touch that adds to the overall dining experience. Overall, Bacco Lounge exceeded my expectations with its wide range of menu options, excellent service, and kid-friendly amenities. I highly recommend it for anyone looking for a memorable dining experience.

Always have a good meal in Bacco lounge. My goto restaurant for ad hoc meal. Service always great and quick.

Bacco Lounge consistently delivers an exceptional dining experience. Each visit has been a delight, with delicious food that never disappoints. The atmosphere is warm and inviting, perfect for a relaxing meal. The friendly and attentive service further enhances the overall experience. Highly recommended for anyone looking to enjoy a wonderful evening out!

It's a good place for celebrations

Love this place. It's great to meet friends for coffee during the day and equally as good to eat there in the evening. Always a brilliant atmosphere and the staff are lovely.

I have been trying to call numerous times to make a reservation for a special day with my family. We've been refused in the past due to not having a reservation, so this time I wanted to make sure we have a table. Unfortunately, no one answered the phone, which makes me wonder if the contact number is there just to mislead customers. I'm very disappointed.

Regular visitor with my family on my days off. Always excellent food and service, nice place for just a tea and snack, or main meal with dessert.

Lovely atmosphere and setting. Went for brunch and it was fantastic! We ordered at the table and the service was quick. Would definitely come back again!

Had brunch on a Sunday morning. Was very busy but service was brisk. Food was really good, lounge breakfast and shatshuka. Dog friendly, so he sat happily under the table with some complimentary dog biscuits and water. The only negative was it was very stuffy upstairs with all the people.... Needed a window or 2 opening. We shall definitely return.

Love bacco lounge fav place in rugby by far

Service and food is always amazing, the staff are really polite and the atmosphere is always great ! 😎😎😎😎😎

Really nice place for lunch, great atmosphere 😊

My go to restaurant! Really great atmosphere, friendly staff, and amazing options for vegans 😊 I was served by Josh who was really helpful

Lovely food and such friendly welcome

Stopped by for brunch. The food was excellent, the atmosphere was great as it was very busy and the staff were very friendly and helpful 😊

Amazing food and great service!

Visited for the first time today. The food was excellent, lots of vegetarian options. They even have a vegan and a gluten-free menu. The staff were great with allergies. We loved that there were board games and books to borrow whilst you relax. I recommend the blueberry pancakes.

You know what you're getting with a Cafe Lounge Bar in this chain but consistently good service and good food. I like the fact that they kept the ability to order at your table since COVID (so handy). A lovely building and the staff were all friendly

Bacco Longue is a fantastic spot to grab breakfast, lunch or dinner and often has something for every palate whilst being a vintage but quirky style restaurant. I would highly recommend visiting, however, it can get quite busy and you may have to wait up to 10 minutes before seating on certain days.

Great food, really enjoyed it here

Not bad place, food is good, but if you need a VAT receipt for work or other purposes, chances are you won't get it. Had a meal last night, and asked for receipt, was told printer isn't working and they will print one downstairs and bring it over. Apart from food nothing was brought over, I finished my meal and went to the tills where they just said "you are waiting for receipt right, we will sort it" about 15 mins of waiting a guy came over and asked for my email to send receipt, but still received nothing. Won't be using again.

Never a bad meal, friendly staff, good atmosphere and clean. The garlic Parmesan fries are to die for!

Five of us went for lunch. Two of our dinner choices were out of stock, not too much of an issue has we were offered higher priced alternatives for no extra charge. One meal was delivered approx. 15 minutes before the other four so we didn't eat together. Food was good when it arrived but the service could be improved.

Great food and service as always.

I love the decorations of this restaurant, the only downside is I think they have tried to put too many tables upstairs which makes it feel quite cramped. The food is usually very good and they have a great range of vegan, vegetarian and gluten free foods. Service is usually very good however you can sometimes wait quite a while to be seated.

One of the nicest vegan meal spot in Rugby. Thanks God I've found this place.

Service slow. Food lukewarm at best and probably on the menu described a certain way served totally different as in lack of food. Drinks duped on the two for one cocktails think we had mocktails to be fair.

Very efficient. Ordered breakfast on website at the table. Quick. Tasty.

Went for breakfast. Ordered eggs florentine at table via website; payment taken online. Efficient. Food came promptly. Nice, tasty.

Looks a lovely place but the service by the girl with short dark and glasses that looks like she's had a bad day was not good.. As I went to order I was greated by, "yes"... No thank you nothing.. Wish I took photo of breakfast... One sausage.. This is not the first time we've had bad service of her so we've decided not to go again..plenty of restaurants close by with good service (London calling or the Lounge, Chiccos) . We go out roughly twice a week. Not every restaurant is perfect but at least the service is pleasant. 4 of us paid approx £90 with coffees and beer after...

Lovely atmosphere, our first visit since moving to the Midlands. Good food selection .

Love Bacco Lounge and have been coming here for years 😁. It’s cosy, quirky and friendly, and ordering from the table is very easy. I have just one gripe from this evening though. I know the place is dog friendly, but are they allowed to sit on the upholstered sofas? Many people are allergic to dogs, and I certainly don’t want to sit on seats covered in dog hair, dirt and possibly fleas. There was a dog upstairs on the sofa by the window the whole time we were there. Otherwise 5 stars.

Excellent evening at Bacco Lounge Rugby tonight, a particular shout out to Robert you are a star 🌟

Very relaxing place.. with friendly welcoming and nice food

Very unprofessional staff, food was dry

A good place with à variety of corners and a good value for money.

Rugby needs more places like this

Great evening meal last Friday evening with friends. Particular praise to Holly who responded positively to my complaint on being provided with 1 large and 2 small onion rings for the £3.65 set menu price. Otherwise prices and quality very good as ever. We'll be back 🙂

The staff were great. The cocktail was drinkable, even enjoyable. The vegan cauliflower curry, however, was beyond disappointing.

Exactly what you would expect from a "Lounge". It was very busy but all went well. No issues with the table ordering system but frequently had staff trying to deliver food and drinks to us intended for other tables.

I nip in here for food and sometimes a drink and it's always a lovely atmosphere and the food is fantastic

Great place to eat and drink, staff very freindly, extremely dog friendly with a doggy menu and treat jars on the bar, food was great not over priced a good selection on the menu to choose from. Great service alround.

Visited many times before and always had a good experience. However went for breakfast and one of the party had scrambled eggs on toast and the portion was so small. We asked if we could have more scrambled egg and another lady was sent over to tell us that was the portion size. I commented that the portion was very small and was told in no uncertain terms i was being rude!? The plate was taken away and brought back with more scrambled egg but a bit bemused by the attitude as were the other people on the table. Will return as hopefully this was a one off

Went in for breakfast on Easter Sunday, absolutely no complaints on the food , blueberry pancakes were delicious Service was really good , lovely friendly staff Only minor gripe, there was 6 of us and the table was a little cramped

Excellent service from Emma who made our anniversary lunch extra special

Balcony Lounge is a lovely dining place in amongst the interesting little shops of Rugby Town centre. Great online website let's you select your drinks (with good inclusion or exclusion of ice in cold drinks and milk in hot drinks) and specific meal requests. Whole section for Vegans that is very comprehensive and let's you exclude as well as select items not to your taste. A Glutton Free menu option is also available. Friendly engaging staff bring things to your table and check that you and your order are okay. No need to worry about cash as you paid for it using your electronic card on the website. Not rushed to finish. After 10am it starts to get more people. We opted for upstairs and a two person table next to window so we could look out at the people passing by and the deliveries. Upstairs also has the advantage of the facilities being up there after you have had a number of drinks. The attentive Bacco Lounge staff will whisk off any finished plates and keep the place tidy. The staff also throughly clean down the surfaces ready for the next person. Now no need to wear face masks. A great experience and lovely place to meet up with friends and not have any washing up to worry about.

Amazing warm welcome, everything explained. Beautiful decor, very cosy. Food and drink Presentation - amazing Portion size - bigger than expected Taste - I only wish I tasted more coconut in the curry apart from that it was stunning The bread was a great addition and I cleaned the plate with it... literally, so can't fault the food Brocoli was really tasty just how I like it crunchy Parking available outside on street I paid £2.10 for 1.5h. Child friendly. Only little thing I would highly reccomend doing is table service. Ordering on the app only gives an option of card payment so if you want to pay cash you have to head to the till. This for me was difficult with two kids from the top floor. Would love to see table service. We would have definitely ordered dessert if there was table service. Thank you, not our first time and we will be back 100%

First time visit. Thought it would be more expensive than it was ! Only had coffee, beautifully presented & served. Looked at the menu, and it looked like 'real' food was on offer, not a pattern on a plate. Reasonable prices compared to some places I've visited recently. Saw food being served...it all looked & smelled really good. Looking forward to having a meal there soon.

I would recommend this place to anybody. It is perfect for any occasion. Tapas👌🏻🧡

Good prices, lovely inside, fast polite service.

Great place to have a breakfast & dine in . Set on 2 floors this place is ideal if you have a dog . A little above average on the price of things .. Great service & good food . Can get very busy at peak eating times . Occasionally queuing outside the doors at these peak times . But goes down quickly. Can also get noisy at peak times . So not so ideal a place up take your loved one for a romantic lunch . But great for a place to meet up for a chat with friends. With the bonus you can take the pooches with you . We can recommend the burger & fries . That's a good safe choice from the menu . The sausage sandwich is nice also . Another nice touch is the availability to order from your phone from your table . lovely interior & again the staff are very friendly & service is very good .

Simple menu. Food is above average.

We had tried to book in advance earlier in the day, but the system was down - with no advice to say so. The place was very busy - more so than my friends who have been on multiple occasions have seen before, however a table was found for us within around 20mins which wasn't bad. Unfortunately this was upstairs, so as a mobility impaired person this was a struggle. QR ordering at the table was therefore very welcome! I ordered a goan lamb curry with a flatbread (same as another within our group) which seemed to have either been dismissed as a duplicate or forgotten, as my dish arrived fifteen minutes later , and subsequently half of our group were almost finished before I was starting. It was however really good when it came, with very very tender slow cooked lamb and crunchy veg and plenty of flavour. The flatbread was also clearly freshly cooked, so was worth the wait. Would definitely go back at a less busy time.

Love the breakfast here! Staff are amazing too

Always a pleasure visiting here, dog friendly, even when it's very busy the staff are happy to help and always friendly. Food is always great and love the atmosphere.

Always had a decent brunch with quality ingredients. Friendly staff. Appealing decor

I pop in here quite a bit, always lovely service and food

Great service,great food and love dogs so can't go wrong

Excellent burger, I ate it too quick so no picture. Lovely decor and you can sit upstairs and look out a huge window. Really enjoyed it and will go back. Easy to order too with the QR code

I didn't take any photos of the food, but the soup of the day they served was surprising. Black bean and coffee soup. Try it and you will not regret it. My 3 yo enjoyed the pink lemonade so I had to get another one for myself.

The place is great and the atmosphere is lovely. The place is pet and children friendly. The food is served quickly and is is good. The service standards are higher than at the usual restaurant of this type. The price is ok. The toilets are clean.

We had 2x hot drinks and a toasted teacake ( which was huge). We got there in busy period so got just seat next to the window on the kids size fotels. But I got what I wanted sit next to the window upstairs (-: Food menu looks really good, we would go back to try. The tables are too close to eachother. Drinks and my teacake came at separate time, but still manged to eat with my half coffee. ((-:

Excellent Shall be returning. Don't live in Rugby but will use Bacco lounge when we in Rugby.

great place, lovely decor and amazing food and coffee

Very nice experience on the few occasions I've visited, the food is usually a good standard and the place itself has a modern, clean aesthetic. Good place to dine as well as hang out.

Food is so good! The relaxed atmosphere is perfect 👌🏼

Food is awesome. I still believe the qty is bit less compared to price.

It was my first visit, the food was amazing. I'll definitely be going again soon.

Was taken by a friend, nice place, quirky, food was lovely (bang bang chicken) but not a lot of chicken. Waited over 5 minutes inside the entrance at a big sign which said "wait here to be seated" then had to ask a waiter, who said sit where you want? They were busy, but it annoyed us. The service at the table through their app was excellent though. Atmosphere was busy nice, but dog on settee seat near us, didn't really bother me buy not everyone's cup of tea hygiene wise. Would go back if in rugby.

Husband has been wanting to visit for age, finely got me there. Staff friendly, didn't wait long for service. Food excellent

A bar café in Rugby that is quite trendy to be seen in. Cosy atmosphere,good service and a decent arrangement of drinks 🍷 await those visiting. 👍

Food was delicious and quick and friendly service

The beat place in rugby for breakfast/brunch without a doubt! Great atmosphere and even better food.

It was OK. But the music was bit loud . We couldn't have a good conversation. In general, my experience was great overall

Food lovely & relaxed atmosphere

We went for a meal for our sons birthday, there was a big group of us and we were disappointed compared to the usual standard of food and service. One of our party ordered a burger that was pink and cold in the middle. We asked the waiter to ask the chef to cook it some more, he brought it back out to the table and just said “the chef said it’s cooked” no apology, we had to ask him to take it back to cook it more. It was replaced but the rest of us had all finished our meals by then. A few in our party were running a bit late so ordered food separate from us but some how apparently this caused our desserts to go on hold- we were waiting 45 minutes. We asked a waitress to check and she never came back so one of us went downstairs to ask just to be told “it’s only been 7 minutes” even though we had the confirmation email proving it had been 45- I let it get that long cause I understand this time of year places our busy but it was the attitude of the staff that I was more shocked by. The young waitress was nice and did bring out my sons birthday cake for him. Overall not as good as normal and we’ve eaten here many times, probably put us off coming back again.

Great place to eat. Really delicious food. Great atmosphere. Varied menu to suit everybody

Great for a catch up with friends but is pricey

Went with a party of seven and had great food, good atmosphere and service

Had a lovely experience here. Went here for my wife’s birthday and the staff and food were pleasant all through including a loving surprise for the Celebrant. Great shoutout to Claire too!

Really nice place. It feels cool and comfortable. Service was a little slow as only one till, and you have to queue to get served, but the food was good and plentiful, and the staff were lovely.

Abosolute rubbish. Waited over 40 minutes for drinks to arrive. Food sent back twice for being over cooked but came back even worse. Service was less than appalling. Cannot think of a worse meal out ever. Was supposed to have been a work's Christmas treat for us. The best part of the evening was getting home and having something decent to eat.

Food tastes fresh. Service can be a little slow when busy. Nice beer. Overall a friendly atmosphere with a nice vibe.