Based on 165 opinions finded in 1 websites
Based on 165 opinions finded in 1 websites
Opinions
Booked for Sunday roast 03/03/24 with friends , we were not disappointed ! The food was outstanding , veg selection was lovely and plenty of it , meat was so tender and just the best gravy . We all agreed it was the best roast dinner we have had in a restaurant/pub EVER!!! Harry, Natasha and their team were so welcoming , it had a great Sunday afternoon jazzy blues feel . The chefs are obviously the best around ...so thank you so much for a fab experience, we will be back ...soon !
Gill C . 2024-03-06
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I recently celebrated my 50th birthday in the private room at San Fairie Ann. It was absolutely INCREDIBLE ! From first communication with Harry and Tasha, I felt in great hands ! The space is stunning, the flexibility in regard to set up and clear down of decor, amazing owners in H&T, wonderful staff. I couldn’t have hosted my celebration at a better venue with such beautiful space and brilliant staff ! My friends absolutely loved it and I’d recommend SFA in a heartbeat 💓 thank you guys and your amazing team for a memory for life xx
SallyHarry74 . 2024-03-03
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Had to go and try this very cosy bistro. Was recommended by a friend . Must be said the food was excellent well presented and cooked perfectly . The ambience so inviting and relaxing . The service by Paul was exceptional and he made us feel comfortable from the minute we walked through the door. A must visit . Will definitely be returning. Thank you Paul .
Suzanne H . 2024-02-24
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A friend and I booked for bottomless brunch. Was seated immediately upon arrival. Good selection of food to choose from. The tapas was sensational and the burger was beautiful. Drinks were continually flowing and we never had to ask for a top up. We decided to add on a cheese board as a good end to the brunch and that was also beautiful. Service was absolutely second to none. Truly amazing. Would highly recommend. We will be back
Vicki R . 2024-02-03
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We hired the private dining room for a family birthday party. Excellent service, food and care. Any minor issues were dealt with swiftly and professionally. A gorgeous room, attentive staff and our bespoke requirements catered for. Very warm and kind staff who truly looked after us. If you are after a private but atmosphere filled dinner then I would highly recommend.
Coastal50147204668 . 2024-01-13
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We haven’t been to San Fairie Ann for many years, and only really returned on recommendation, but it hasn’t lost its character, nor charm - we left really impressed. We came on a busy Saturday night with a group for a meal, the food was really good and enjoyed by all - a good balance of flavour in my main dish. The singer they had playing for most of the evening was a nice added touch which a large crowd at the bar were certainly enjoying, although it was a bit too loud for us at times.
Kenneth P . 2023-12-11
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SERVICE WAS APPALLING BOOKED FOR 7.30PM, VERY PRETTY VENUE BUT WOULD HAVE LIKED TO HAVE EATEN BEFORE 9 0'CLOCK. FOOD TEPID TO COLD. VERY NOISY COULD NOT HEAR ABOVE OTHER DINERS AND THE MUSIC. CONVERSATION IMPOSSIBLE. NO RECEIPTS FOR BILLS WHEN PAYING THE WAITER JUST POINTED TO PUT YOUR EMAIL ON TO THE MACHINE. HAD PUT A DEPOSIT ON THE MEAL BUT WAS TOLD IT WAS INCLUDED IN THE BILL, IT SHOULD HAVE BEEN ACKNOWLEGED ON THE BILL. HAD TO ASK THEM TO TAKE THE SERVICE CHARGE OFF. FOOD WAS SO LONG COMING THAT FRIENDS HAD TO RUSH TO GET THEIR LAST TRAIN WITH ONLY 5 MINS TO SPARE. THE FOOD MADE HUSBAND ILL THE NEXT DAY. TO SUM UP AS VERY DISAPPOINTING EVENING OUT. i WILL NOT BE GOING THERE AGAIN.
christine L . 2023-12-10
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Absolutely wonderful. We were let down by a new restaurant that we had booked for 40th birthday outing. Last minute we contacted San Fairie Ann to see if they could accommodate us. They were fantastic, from the freshly made afternoon tea to the attentive and friendly service. The food was delicious and the staff and atmosphere exactly want you want for a special occasion. The roasts they were serving also looked fantastic so we will definitely return!
KERRY79 . 2023-11-26
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Once you've visited San Fairie Ann, particularly if you're local, you'll likely find yourself going back again and again! Stunning decor, classy but with a very relaxed atmosphere, which isn't always an easy combination to pull off. The food is always fantastic, fresh, and cooked and presented perfectly. Harry, Natasha and the entire team are so welcoming, helpful and great at what they do! Most recently came to celebrate my birthday and not a single member of my party had anything but positive things to say, we are already planning our next visit :) The best restaurant in Southend Central in my humble opinion!
Alice T . 2023-11-21
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We celebrated my daughter’s engagement at this beautiful restaurant on Saturday night, hiring the room downstairs for the party. The whole night was fabulous. The communication and interaction had with Harry and Natasha before the party was friendly and thorough, ensuring that all our needs (including dietary ones) were met. On the actual night, the downstairs space was absolutely perfect for us, beautifully decorated and private. The food was fantastic and we were really well looked after. We were allocated our own barman downstairs, George who was brilliant, very attentive and such a nice guy, as were all members of staff that we encountered. The party couldn’t have gone better and we were so pleased that we had chosen this special venue to celebrate at. Harry, Natasha and the whole team obviously work so hard to make everyone feel welcome and it really is one of (if not the) most beautiful restaurant and bar in Southend I would thoroughly recommend San Fairie Ann to anyone looking to host a party, or just eat and drink in a wonderful atmosphere!
Sarah B . 2023-11-20
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Delicious Sunday roast and indulgent dessert today. Excellent service and beautiful restaurant. Highly recommend!
Road22506195194 . 2023-11-20
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The most friendliest and accommodating staff with amazing service! I went with a group of friends for drinks and some food. The cocktails were lovely and the food was too. Definitely returning 😊
Dolly N . 2023-11-19
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Not sure what happened tonight? We had to wait a while for a drink, then one of our friends didn’t get hers, the waitress eventually came & said sorry, they’d run out of glasses. Sat down at 8, food arrived at 9.15, there was a half hour wait for the wellington, which was delicious! We weren’t asked if we wanted any more drinks, There was noise coming from somewhere, like a childrens party. Staff were friendly, but were not in any way attentive. What a shame.
Ruby2008095 . 2023-11-18
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We had high tea last weekend for a family members 40th birthday. The restaurant speaks for itself as far as decor & ambience is concerned. However, the food was fantastic, excellent choices for us fussy eaters (well me!), and Harry & his team were perfectly welcoming & attentive. A fantastic afternoon had by all.
Butchcla72 . 2023-11-10
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Amazing lunch great service and was happy to adapt my meal as in a fussy eater. Thank you go a great meal in a beautiful restaurant
K7771NUwendyc . 2023-11-03
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Used the private function room downstairs for a birthday afternoon tea, San Fairie Ann decorated the area beautifully, it was breathtaking. They surpassed any expectation. The food was delicious and plentiful and any surplus’s was taken away in goody boxes. Special note to the incredible...
Carrieonsos . 2023-10-15
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We hired the private room for my mums surprise birthday party. Harry and his team are wonderful. It was stress free planning and the night went perfectly. The decor is fantastic and the atmosphere is lovely. The staff are fantastic and a credit to the...
hollylL192TU . 2023-10-14
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Came for Sunday lunch with friends and we all had the roast. It was superb, huge portions, really well presented and delicious. Hats off to the chef!!! All the staff are so welcoming, friendly and attentive. Looking forward to coming back and trying their a...
Peter M . 2023-10-02
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Warm welcoming staff, light & smooth Parfet, delicious Sunday Roast and a scrumptious Strawberry Cheesecake, totally recommemd.
Puck017 . 2023-10-01
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Came to this restaurant to celebrate a friend's baby shower and had afternoon tea. I have had many afternoon teas and I have to say this one was the best by far. Everything tasted very fresh, scones were just out of the oven and unlimited...
TINA G . 2023-09-30
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Such a special afternoon. There was a large group of us wanting to book afternoon tea for last weekend, and having struggled to find a venue that would host that many people, we finally found San Fairie Ann. I was really surprised at what we...
Francolinguine . 2023-09-28
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Great Afternoon Tea, excellent service, excellent food, lovely atmosphere and amazing decor and great value. For money.
louise E . 2023-09-21
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Private Function - Amazing from start to finish. We hired the downstairs for my parent's 50th anniversary. Delicious food and attentive to all our needs. Harry and his team went above and beyond to ensure all our needs were catered for, from the music to...
RachelN131 . 2023-09-07
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Went for anniversary dinner and to try the a la carte menu after visiting on a tapas night previously. We were not disappointed, the food was excellent especially the chicken schnitzel (could have fed 2 !). Loved the goats cheese starter. Buzzy atmosphere. Highly recommend
Lynne M . 2023-08-28
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This is the first time I have been to San Fairie Ann. I was treating a friend to the Bottomless Brunch for a special birthday. The restaurant is so beautiful and elegant, and we were both so impressed by the service and food. Our glasses...
Lisa D . 2023-08-28
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New management is fantastic! Lamb rump blew my mind compliments to the chef! Going to be a difficult one to book soon! ill be back!!!
Kelly N . 2023-08-19
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Had a lovely afternoon tea at San Fairie Ann. Can’t fault it at all, Everything was fresh and delicious, the service was great, they were there if you needed them but not in your face every 5 minutes 😀 The atmosphere is great very Retro...
louise E . 2023-08-18
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Best spot in Southend, roast dinners are good unbelievable & the mixed berry cheesecake is to die for. Service is top tier and the chef is unreal! Must go to place!
Luke D . 2023-08-06
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The couple that have taken over couldn’t be lovelier. Their attention to detail and kindness towards my two girls (nine and 12) couldn’t have been better. Slightly more expensive that the usual “chain” restaurants in Southen but so very worth it. It’s a beautiful place...
hutchingsc . 2023-08-03
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Fantastic service Amazing food within a beautiful friendly and quirky environment, throughly recommended.
Andy B . 2023-07-21
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I went with 2 friends for Sunday lunch. I have a number of severe food allergies and this was dealt with professionally and courteously. We were made to feel welcome and were not rushed. The food was excellent and especially the vegan choice which my...
RockyandJules . 2023-07-20
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We held our joint 50th birthday party at San Fairie Ann last week and can highly recommend. From our first meeting Harry was so efficient and informative that we knew we’d made the right decision. Arranged lighting for us and catering to a budget and...
Leigh G . 2023-07-20
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We cannot praise this little gem highly enough. Wonderful food, very reasonably priced and attentive but not intrusive service. There is no services charge but the tip we left was very gracious appreciated. Slightly quirky decor which made such a refreshing change.
Crackedcrocodile . 2023-06-23
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Great experience. We hired for a 40th birthday party and we’re so happy with how it went. Harry and they team were all great and couldn’t do enough to make sure everything went down so well. A great looking venue with a great vibe and...
Paul H . 2023-06-17
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Couldn't have made a better decision on where to celebrate my 50th. Hired venue primarily for wonderful 'Gin Palace' decor but every element top drawer: The manager, Harry, was keen to help regarding music, layout of area to accommodate elderly relatives and non-dancers, food and...
Paul S . 2023-06-15
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I booked the downstairs private room to celebrate my parents 50th Wedding Anniversary with Family. From the start the service was excellent. Harry constantly communicated with me regarding the menu (there was 14 people) and tailored to our preferences, also putting our mind at ease...
Sarah B . 2023-06-06
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We went to San Fairie Anne on Friday afternoon. The sincere welcome from Harry and Natasha put us instantly at ease and along with the wonderful decor, beautiful food and fantastic customer care from all staff this was a great meal.My friend thoroughly recommends the...
Ian G . 2023-05-21
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What a fabulous little place this is! We'd visit again just to come back here. The staff are fabulous. So friendly and accommodating. We visited trying to avoid all things coronation and that's exactly what we got. They made cocktails for us that weren't on...
Peggylil80 . 2023-05-09
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What an amazing time we had celebrating my Sister’s 60th Birthday. Harry and his team did us proud with scrumptious food and excellent service, I can’t thank you enough 🥰🥰🥰
AmandaP4928 . 2023-05-08
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Went for Afternoon tea today so disappointing and boring the sandwiches were nice but oh dear the cakes were just slices of boxed cakes and for the money paid I would of expected a nice macaron or at least some variety very poor value for...
Karen P . 2023-05-07
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Absolutely amazing food and service - nothing is too much trouble - Harry and the team are so lovely - we had steak and beef wellington both cooked to perfection- would highly recommend a visit - we will definitely be back - thank you so...
juliesA7995DK . 2023-05-06
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Had a lovely evening food was great service second to none , was asked what sauces I wanted for my steak , requested English mustard was told they never had any but 5 mins later they had some . The manager went out and bought...
Sean F . 2023-04-30
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Revisited this venue for afternoon tea as we had such a lovely time here a couple of years ago and was very disappointed with this visit. We paid £25 per person for dry sandwiches and poor choice of cakes. Found most of the cakes inedible...
F00Di3S . 2023-04-27
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Had a beautiful afternoon tea on the 2nd of April for a work colleague and dear friends 60th birthday . The ambience was amazing. It's lovely and quirky in there . We can't get over the beautiful teapots, cakes and sandwiches. Very nice 💯Staff were...
Charmaine M . 2023-04-03
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Roast was nice, large portions. Friendly service, however the high chair and table were filthy, which is off putting in a place that provides food.
Sue B . 2023-03-27
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Had a fabulous meal last night with 8 of my family for my birthday. The restaurant is breathtaking with all of its quirky features and the grandeur of the place as you walk through. The staff were very friendly and attentive and the food was...
Zaravictoria . 2023-03-12
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It’s been a while since visiting here and again didn’t disappoint. The decor has been slightly changed and I used to love the dresses on display and I seem to recall a coat of armour, but still cozy and very atmospheric, the wall art/Muriel is...
Carrieonsos . 2023-02-19
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I had booked champagne afternoon tea with my daughter, which was a birthday gift from friends. We love the quirkiness of this restaurant, but were surprised how quiet it was. I had a glass of the included bubbly, and as my daughter was not drinking,...
Margaret L . 2023-02-09
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Came in as a large group for Christmas Day, only 2 members of staff on the bar, but to make it worse there was one waitress for the entire place every single table was packed and the young waitress was run ragged. She did an...
kyrar2017 . 2022-12-26
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I Popped into San Fairie Ann because I had a good experience a couple of years ago in December and the bar/restaurant feeling very festive. After a day’s Xmas shopping, my friend and I fancied a mulled wine and a chat. Once again SFA had...
Hammo1066 . 2022-12-18
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We held our office Christmas party here in Friday night. From the moment I booked until the evening Harry kept in touch and was very reassuring. The staff and service was excellent. Our food was lovely and the atmosphere great with a singer keeping the...
ginah9800 . 2022-12-18
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We called to book for dinner on a Sunday at 5pm for my partners birthday - the website says food until 9pm on a Sunday. I was told they don’t serve food after 5pm so I booked for that time and asked whether we would...
karrisrose . 2022-12-11
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Staff, surroundings and service were great. However the food was underwhelming and overpriced for what it was. Won’t return.
Cajah10 . 2022-12-05
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Well, what can I say other than wonderful, amazing, supportive, helpful and accommodating - I have many more words that I can add to this, one word in particular - THANK YOU! Especially to the lovely Teddy and Callum - from start to finish, nothing...
M8372HJkirstyh . 2022-09-06
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My brother and I visited San Fairie Ann 1st May. We were offered the Sunday 3 course meal for £30. My brother had chicken and I had roast beef. For starters we had home made broccoli and Stilton soup. Dessert was sticky toffee pud. All...
JuneWales . 2022-05-01
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My best friend, Natalie and I went out for dinner to this restaurant last night, April 1st. The food is delicious, prices intermediate, atmosphere lovely. As we entered the restaurant we were greeted by the chap, front of house, who was friendly and charming. We...
Janice R . 2022-04-02
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Very poor. An hour to get the starters. Prawn cocktails were just defrosted prawns swimming in bland sauce on little gem lettuce. Roast beef for main was so tough and fatty, hardly edible. No offer of dessert, cheese or coffee!! People all around were complaining...
smart190 . 2022-03-27
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Absolutely top notch Sunday lunch. Started with classic prawn cocktail and had the roast beef for main course. Beautiful presentation and delicious flavour, in particular the beef which was pink, tender, just perfect. Roasted veggies to accompany, perfect roasties and a very decadent cauliflower cheese....
ViggyM . 2022-03-13
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Booked an afternoon tea for Valentine’s day. We arrived and was told that the coffee machine was broken and it would be instant coffee. We had asked in advance to have the sandwiches plain and they double checked before making them. After this it went...
Carawarawoo . 2022-02-15
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Me and my other half had our valentines meal together in there last night, from start to finish was a great experience the waitress’s and waiter was very polite and very welcoming the cocktails were amazing and our 4 course meal was out of this...
G3324THemmam . 2022-02-15
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Me and my partner came to the restaurant today for a early Valentines celebration. We were not disappointed!! We opted for a classic Sunday Roast and to be honest We we’re completely blown away at the presentation, the taste and quality! I had the Roast...
Shereebirch . 2022-02-13
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Visited for a valentines meal with my girlfriend. Had a 7.30pm booking. On arrival, our table was not available, was asked to sit in a corner to wait. Sat for 15 minutes - eventually asked if we wanted a drink whilst we waited for the...
Radders37 . 2022-02-12
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Had a great meal here in great surroundings. Steak was great and cocktails, a little pricey but nicely balanced. Pana cotta was excellent. Staff attentive and relaxed atmosphere, loved it!
S6253MCrobertm . 2022-01-19
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Hidden gem , food , service and cocktails the best we’ve had for a long long time , By far the best experience and atmosphere anywhere in Southend , staff are attentive but don’t rush you , food was as good as any I have...
Madmarkd . 2022-01-16
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Had a lovely meal here, lovely little place at the heart of Southend. Food was delicious! I had the steak, cooked exactly at I ordered & my husband had the VG Moussaka, which he said was delicious. Definitely will return!
samantharH4587ZB . 2021-12-31
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The food was really bland - the seafood pasta was garlic butter a tiny bit of seafood and pasta, there was no flavour at all. The cocktails were undrinkable - that’s not me being fussy I’ll drink almost anything, 5 people on our table ordered...
brookel791 . 2021-11-29
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Absolutely delicious for a high end dessert and cocktail. The setting is beautiful and the staff are friendly and offer great service. The dishes are made beautifully and the cocktails were delicious. The menus were beautifully presented. I would just say it is VERY expensive...
Ashley_Edwards_11 . 2021-11-22
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Afternoon tea on a Thursday afternoon with my partner, it was lovely. The sausage roll slice was my partners favourite and of course the cream tea was mine! We took some away as a takeaway as we were stuffed! We will definitely book again soon.
raverhayley . 2021-11-18
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We had been meaning to try here for ages and finally got the chance to go for dinner. The decor in the restaurant is really lovely and cosy and they allowed my dog in which is a bonus in my book! It would have been...
kristoffiuk . 2021-10-01
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We had such a lovely night. The food, service and drinks were all first class. Gracie who looked after us was brilliant. All the staff never stopped all night but kept smiling. The band were also great and created a great atmosphere . We would...
617jenl . 2021-09-29
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Walked into the past and present eclectic shabby chic d decored bar /restaurant. Loved it instantly! Welcomed immediately, seated and made to feel comfortable. Wine/ drinks list on table, epic looking cocktails and extensive wine / champs list! Ice cold Pinot went down a treat!...
795kellip . 2021-09-02
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Lovely Tapas menu, good value also, Cocktails are great if a little pricey, service was good but could have been slightly quicker.
K4216WWrebeccas . 2021-08-31
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Have been here a few times now, I must say their sandwiches were very tasty! I enjoyed every single one just as much as the other which is rare for me! I will say the cakes were a little too sweet and would like to...
F00Di3S . 2021-08-28
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The team at San Fairie Ann were first class from the moment we arrived and throughout our meal. The choice of drinks is extensive and very well priced for the quality you are getting. The layout of the restaurant is very good and the menu...
Martin R . 2021-07-31
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Great tasting food, good service with a great ambience and different from other restaurants. We went in the week so it was a set menu at good prices particularly the beef wellington, well worth it
Adriank07 . 2021-07-31
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I enjoyed a roast dinner with my fiancé on a baking hot Sunday afternoon last weekend. The quirky decor provides a sense of occasion and the food was tasty. The portions were rather large and I've gotta be honest, I still feel stuffed. The service...
nhu50 . 2021-07-21
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This restaurant is a hidden gem supplying wonderful food and cocktails. I have visited with my husband on a separate occasion but this time it was my nieces afternoon tea hen party. I arrived first and the lovely waitress offered me a drink. I was...
chuckles62 . 2021-07-19
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It was so nice to be back at San Fairie Ann, lovely warm welcome as ever from the fantastic staff who looked after us brilliantly all evening. The food was exceptionally good and there were so many interesting dishes on the menu, it was difficult...
PaulT73 . 2021-07-01
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Amazing afternoon tea...absolutely delicious, plenty to eat, great service and a great atmosphere. Thank you!
Exploration723494 . 2021-06-19
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It's was my birthday dinner nothing special been done 😕to price for the quality of the food No Service wather Very disappointed never back there
malgorzataz154 . 2021-05-22
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I booked a late breakfast for my daughters birthday and boy am glad I did. The service was outstanding, the food was phenomenal and so beautifully presented,and the decor was so pretty. Cannot wait to return. Thank you for making the start of my daughters...
Julie T . 2020-12-08
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Myself and my family attended for the first time just before lockdown 2. The food was very nice and caters for everyone, the staff we so nice and are easy to talk to, the setup and the layout of the restaurant is very homey and...
Wesleytaylorstone52 . 2020-11-05
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We had a wonderful evening. Last litte get together with friends before closing. Great atmosphere, singer was awesome 👌 Food fantastic and staff very attentative. Good value for money will be returning.
louisem689 . 2020-11-04
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No distancing with people or tables! Menu's were dirty & reused, staff wore no masks & did not ensure customers wore them!! Food okay but overpriced for what you got
Magatal . 2020-11-01
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Visited for the first time a couple of weeks ago for their weekend bottomless brunch. £35pp for food and unlimited prosecco/beer, The deal was advertised at 2.5hrs, but on arrival we were told it had changed to 2hrs. We didn't mind but others may, so...
Devon H . 2020-10-06
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The Sunday Roast Lunch was the best I've had, tasty roasted vegetables, lovely delicious gravy, a good size portion and very good value. Staff are really attentive and the ambience is spot on, you don't feel your in Southend. Can't wait to go back!
dominiquej660 . 2020-09-27
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Was lucky enough to visit San Fairie Ann for the bottomless brunch menu on a Saturday afternoon. The value for money was fantastic because not not only was all of the food options delicious, the 'bottomless' prosecco and beer were premium. Staff were highly attentive,...
dashiela2019 . 2020-09-23
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We booked because it was recommended by our friends but unfortunately it turned out not great . Myself and my friend ordered him and fever tree tonic and they came served in water glasses that you get from Tesco for 50p , I asked the...
Sammy677777 . 2020-09-14
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Its always with some concern when you revisit a favourite under new management, however no need to worry at all here!!!!! If anything its actually got seriously better! The decor is fresher but the some of the original quirkiness remains (thankfully) the staff are amazing...
PaulT73 . 2020-09-01
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The staff were very friendly and funny. Myself and a friend decided to treat ourselves, only flaws were that the steaks were delivered the wrong way round so neither one of us ended up with the steak cooked how we liked it, but the cocktails...
Ashley_Edwards_11 . 2020-08-30
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How lucky we are in Southend to have this jewel of a restaurant. It has re-opened under new management. We were thrilled and already going back for more. Beautifully refurbished, atmospheric, charming and such lovely, lovely staff. We were looked after so beautifully with service that is rare to find these days. Gorgeous food, wonderful ambience - a sheer delight that never fails to provide a thrill of excitement every visit.
alisonwR8779FR . 2020-08-29
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Food fantastic, staff couldn’t do enough, Ellie bought me a mint tea when I was feeling poorly and Lucy was a delight, couldn’t recommend enough, lovely evening, thank you very much
chrissiewils . 2020-08-28
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Popped in for the first time yesterday and had a fabulous lunch, had one of each of the 11 tapas dishes and they were all incredibly tasty. Staff were excellent the atmosphere was great, will definitely be visiting again soon
darthmauled . 2020-08-20
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An absolute gem , ambience , chilled , food by far the best we have had in a long time , we wasn’t rushed and such good value for money , good portions . Thank you Teddy and team we will be back soon x
Madmarkd . 2020-08-17
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Had afternoon tea here and it was extremely delicious. Amazing service. Would highly recommend Carol and Mal.
carolbQ3571ST . 2020-08-15
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We used to love this restaurant but not sure if owners have changed (as has been Bacchus in between) but has had a revamped since we were last here and although tastefully redecorated we won’t be going back in a hurry.The staff were attentive and looked after our little one when he was a bit upset (thank you to the female staff member who provided a chocolate milk to our crying toddle while on her break) and they provided all we needed but there did not seem to be any consideration to there being a pandemic except people were sat on alternating tables.1) No contact details were taken as Government requirements 2) No hand sanitiser for customers or staff provided plus I could not see staff washing hands at all (no sinks on restaurant floor and some didn’t leave the floor at all while we were there)3) Staff were not wearing masks plus I saw the bar man scratch/wipe his nose then pick up a pint glass and pour a pint4) menus were provided then put back in the pile without being clean or anything (other places we have been have used a chalkboard to show us the menu or paper that gets put straight in recycle bin)5) salt and pepper shakers were provided by staff for customer to use then taken away and put back on the pile without cleaning (other places have used individual sachets if needed or cleaned between uses)6) members of staff not social distancing and were even hugging or hand shaking7) a member of staff (I assume manager or supervisor or even owner, which is worse, was sitting at the bar drinking a pint ) then kept greeting people with hugs and kisses but they were not in his bubble as he had to be introduced to some.8) cash was accepted for payment and staff that handled it didn’t clean their hands afterI am very disappointed as we are all trying our best to reduce the risks and slow this pandemic down while also supporting local businesses. So many other small businesses have done so much above and beyond to try and protect staff and customers to help reduce risks and for their benefit to be allowed to stay open then we come across this one that appears to be doing nothing. It’s a shame
Lovestoeatout-travel . 2020-08-04
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Food was generally good, if a bit on the expensive side. However the completely ignored all the social distancing recommendations.None of the staff wore masks. Tables right next to each other were packed even though the rest of the restaurant was empty. No contact tracing information was requested. If anyone there tests positive there will be no way to warn anyone else to self isolate.Won't be going back during the pandemic.
leehfromleigh . 2020-08-04
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Looking for good food in central Southend ? You won’t do better than this. Attractive decor, good service, well presented food, 3 courses £20, had a lovely night here, recommended
roy999 . 2020-08-02
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Well, it was either going to be a hit or miss for us.All i can say it was a massive HIT, This is one of the best places we've eaten in, in southend in a longggg time. Walking in was just the start with all the things around you, you just simply dont know where to look its amazing. We was greeted by a lovely young man who sat us at our table and straight away took our drinks order and handed us a menu. The warm welcome was lovely. We sat with our drinks we'd ordered and were made for us and we ordered starters.We'd previously read that the portions were small, this is so far from the truth. They were very generous portions for a starter they were warm and made to perfection with the decoration. They were polished in seconds. We sat and our mains came out and to say shocked would be an understatement. The steak was insane, never seen a lump like it. It was cooked to utter perfection of medium- rare. The decor on the plate again was beautiful and the flavours were just bursting within my mouth. I would highly recommend this restaurant as it was honestly such a good experience. I cant thank the guy enough who served us all night and even bought over a plate with happy birthday written on as we was celebrating my birthday.I will 100% be re-visiting and if youre reading this and havent been, dont wait around get out there and go eat some decent food here!!! Thank you again.
shanbartleyx . 2020-03-06
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What a Gen can't believe we have never eaten here before. What a fantastic restaurant every thing form start to finish Hats off to the Chef will definitely be back 10/10.
len s . 2020-02-28
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