Azka Balti in Birmingham

Food was nice and the delivery driver was nice as well

Awful, awful staff. I cannot believe they are allowed to get away with having such bad attitudes. I have been there twice now and I’ve never experienced such terrible service from people who simply do not give a crap about their job or the customers. One man called Jon was especially rude. Usually I am pleased with the Costa chain. The coffee is good and the staff are normally very pleasant- but this particular store is the bad apple. I won’t bother going here again unless they have an overhaul of their staff and service.

Nice place to eat but some time you need to wait for your order even if you made the order via the app.

Took two hours to deliver an order

I was regular customer on KFC Birmingham - Martineau Place and used to be really enjoyed when I was there. Unfortunately from few month ago, the quality of food is decreased and on my last visit on 5th October it was very rude security guy which he didn't allow my wife use toilet when we arrived and he sent my wife down satires because before want to order we were going to used toilet.... he said general toilet should use downstairs..... when I ask him about his manner , he told me this toilet in this floor is customer toilet if you dont want go out oo go to counter ...... I complain to manager but, she just said, I have word with him ..... I am wonder how this kind of business can hire very rude person that don't care about business and don't know how to have to talk with customer and just don't care ....... if you need some respect as customer, just avoid to go there and never recommend this place .....