Garden Moon Chinese Take Away in Birmingham

would have been 5 stars BUT stale chips. chips.

My food was cold. It took about 2 hours to come and when it said it was on the way it took 45 minutes from then.

The chips were over cooked and dry.. the prawns on toast were over cooked and tasteless, the chicken fried rice tasted stale like it was left over from night before and the chowmein was too greasy and had a funny tasted to it.

We bought egg fried rice, Prawns with cashews, wonton soup, chicken and sweetcorn soup and chicken and pork fried rice. fried rice x2 = no flavour just boiled rice. wonton soup = very very salty. chicken sweetcorn soup = very very sweet, far too much sugar, not sure why because sweetcorn would sweeten it. Prawns with cashews = stringy gelatinous green stuffaround the prawns, cashews and cabbage that resembled stuff people blow into tissue. Definitely not for us in future but thank you though 😞

fast delivery food lovely. would recommend them.

Not been tasty also they charge me £18 for very small food. Made me to never order from this restaurant again

ordered my food when it arrived only had half the order then took over 2 hours for a new order to be sent out

Excellent service and good value for money

Ordered at 4pm, was meant to arrive at 5pm. phoned restaurant at 5.15pm told would be 10minutes. Arrived cold at 5.50pm.

The chicken was awful, the sauce was set like jelly and didn't smell appetising at all.

very hot a fresh just like it always is. never been let down

first time ordering. disappointed. not sure what happened with the prawn toast nasty . chicken sweet corn soup was like eating a bowel of sugar . only saving grace was the chow mein. shame...

food was cold rock hard chips and could not eat it .

Delicious food at reasonable price large portions. Delivered piping hot drivers friendly and polite. Thank you all at Garden Moon (Yardley Wood).

Excellent service as ever from Garden Moon = Love it!

Really good food, really reasonable prices

chips dry over cooked rice was cold

Beautiful food I think it maybe my favourite 😻

Nothing came. Ordered around 11:15. No one called me, all I had was a notification that the food was on its was at 1:45 AM. Didn't receive anything. Crooks. Avoid like the plague. Now waiting for Just Eat to refund me something.

Ordered via JustEat and noyhing arrived. All I had from them was a notification at 1:45 AM saying the food was on its way (almost 3 hours later than when I placed the order). Now im left out of packed and never had anything from them. Avoid like the plague.

The best salt and chicken wings we’ve ever had !! The duck is a bit too crispy though my little boy doesn’t like the hard bits so could improve on the duck

prawn toast was soggy my rice chips and curry sauce had barley any sauce and the chips wernt the best

Dhit they deliver it at the wrong address and I don't get my food

This is the worst we have ever had - the chow main had zero taste and was just fried greasy noodles, very unusual.

Food didn’t arrive. Driver falsely marked it as delivered after 3 hours.

the food was great I will order it again next time

ribs bit chewy. but otherwise ok

Most of the chips were rock hard couldn’t eat them and there was a crispy chicken piece in my chips and I do not eat chicken ! Terrible

wasn't the best to be honest nearly all of it went in the bin. had a weird taste to it. won't be using again sorry

All of my food was great really enjoyed it

I know maybe sometimes it’s different chef. This time the food was great. Thank you. Everyone was thumbs up

Just collected two portions of chicken sweet corn soup and it’s like they’ve dropped the whole jar of sugar in it. Informed but didn’t care about.

Ordered on JustEat and would happily make it a regular order. Reviews for this place are harsh unless I got luckily. On JustEat they have a 4* rating with 200+ ratings so seems like a lot of people leaving reviews on here are just being rude for no reason. Food was tasty, hot and came early. Delivery driver was really pleasant and nice. They threw in extra prawn crackers and lots of fortune cookies. Portions were a good size and to be honest, their chicken balls are some of the best I’ve had before. Great value for the price too. No complaints whatsoever!

Delicious food arrived piping hot delivery drivers always polite thank you Garden Moon (Yardley Wood).

Lovely food, really good value!

food fantastic. everything tast good. just need soft chips . as always rock hard.

Absolutely disgusted with this place, the food was absolutely disappointing. The yuk sung was foul tasting, smelt out of date and tasted rotten. The rice and noodles were reheated as the bottom of the container was piping hot, the chicken was rubbery and did not sWhen I called to complain and explain I was disappointed and dissatisfied with the service I got told to ‘shut up’ and that he did not like me. I felt it was completely out of order, as a food establishment this place is a health risk.

I live opposite New Kims but they do not offer online ordering service or a card payment on collection so i had to look for a near alternative! i found garden moon.... they offer a quick delivery but i do not agree with the added bagging charge!! ... i ordered 1 dish it was nice and spicy.... i ordered the same dish the next week and it was unedible from how spicy it was!! ......that meal went in the bin tried to contact the owners and their reply was..... you accepted delivery and opened the cartons!!......we delivered your choice from the menu!! so shop around people and choose your regular chinese takeaway!!

Tasty food as always. Always either early or on time. Love this place! Never had a disappointing delivery.

delicious and fast delivery thank you.

Lovely food as always! Just gutted I spent over £20 and didn’t get any free prawn crackers!

The driver told us that it was because the restaurant was being inspected, but the restaurant told us the driver was stuck in heavy traffic so someone isn't telling the truth... we also had two notifications on the app saying the food had been delivered, when it hadn’t. Very disappointed, and I think a two hour food delivery is unacceptable on a Monday night, no less. As a result our children are going to bed every late. now causing havoc! It was supposed to be a nice treat To iterate... very disappointing garden moon.

Good quantities and really tasty 😋

had to wait an hour for them to delivery the rice they had left off the order. phoned 3 times to be told its on its way. 3rd time having the phone put down on me.

Had to go to the shop to collect myself. It had been delivered will I was standing in the shop. Had a mixed meat curry chicken in meal did not taste right

the curry was thick and tasted horrible 🤢

Consistently Excellent. Garden moon is my go-to spot for Chinese take away. 1. Great Food: Consistently top-notch quality. 2. Value for Money: Very reasonably priced. 4. Hot and Quick delivery: Piping hot orders arrive lightning-fast! Give it a try—you won't be disappointed! 👍

First time using here . very happy 😊

DO NOT USE THIS RESTAURANT Absolutely appalling. If I could register a 0 star review I would. Placed an order via their website, it said delivery would be approx 20 mins. An hour later I phoned to get an update. They told me it was out for delivery and to wait five minutes. A further 30 minutes passed so I opened an online chat on their website because I couldn't get through on the phone. I was told that I was talking with foodhub not the restaurant so they couldn't do anything about it because they too were unable to reach the restaurant. I requested for the order to be cancelled several times and to have a refund which foodhub said they would do. At this point almost 3 hours had passed and we'd already ordered an alternative elsewhere and received it! I continued to try to contact garden moon to confirm a refund would be issued. There was an alternative number and email address on the website for complaints which I contacted- both said they would endeavour to contact the restaurant for a refund. They have now said the restaurant is refusing to refund me - £48! I have lodged a dispute on the payment with the bank. Do not use unless you want your money stolen and nothing delivered!!

My food took nearly 3 hours so i had already cooked us something and when it did come it was cold

Good Takeaway, very busy. No eat-in, not Halal as well.

Food was lukewarm, tasted of nothing other than a hint of grease and everything was stale and seemed old

I haven’t received this order says enjoy

1hr 50mins late. Food stone cold. Called restaurant. No apology refuse to help and hung up on me. Submitted help via JustEat.

Missing items, no answer from restaurant

Over 40 mins late and order not correct. Tasted ok though.

The food was actually over two hours late I ended up going to the restaurant to be told “it’s still cooking”, “no it’s out for delivery” literally couldn’t make up their minds. He said “sorry we’re so busy” DO NOT ACCEPT or keep on accepting orders if you cannot keep up! It’s ridiculous and bad customer service! When the food eventually arrived it was cold/bland and half of it went in the bin! Absolutely shocking service and even worse food and definitely will not be ordering from again and would

Food hasn’t even been delivered

Order originally arrived 30 minutes early. When bags opened, we discovered that the food was open and spilt out in the bag. All containers were crushed and damaged. Called the restaurant, to be asked what we want them to do. Finally agreed to redeliver food, this took another hour, once arrived food was cold and generally poor standard. To top things off, I get a knock on the door at 9 pm, to be greeted by a driver asking for the original order back. Absolutely horrendous service. Avoid this restaurant . Worst Chinese, I have had the displeasure of eating.

Food delivered hot and delicious and with a smile drivers are always polite, definately recommend Garden Moon great service, good size potions at great price. Thank you all at Garden Moon.

Food was cold, so much that the curry was like jelly because of how cold it was.

the food is always wonderful and tasty.

Food was on time and hot. Really tasty and good portions 🙂

Absolutely amazing food! Delicious

Food is delicious large portions always delivered piping hot drivers are always polite. Thank you Garden Moon definately recommend top quality service.

Great food and customer service

food warm , noodles had onions in and requested no onions , late on delivery, food didn't get eaten what a waste , won't be ordering from there again

Absolutely fantastic food as always, love this place 😀

Food was delicious great value for money. Drivers are always polite and go out of their way to deliver as quickly as possible. Thank you Garden Moon

Completely wrong order my chow mein was just whatever they threw together in a tub Appalling food no flavour just gross never again don’t order from here everything I ordered was gross

Food was okay but delivery was heavily delayed without any updates and when I tried to call, the line doesn't work. Stress!

It was really tasty and arrive earlier than expected! Will definitely be ordering again

Placed a large order on deliveroo I needed to add some dietary requirements to the order I phoned to to inform them the kid didn't didn't understand a simple request then decided to ignore me by leaving the phone on the side tried calling back for over 20 minutes number engaged in the end had to go the shop to collect my order and make them cook again the things with the dietary requirements before I cancelled the order. The food was for 10 people after a birthday day out in all took 2 hours and 40 minutes from ordering to the time I got home with the food. And they still missed stuff off our order ordered many times from here food is nice but service can be shocking

Delicious food at reasonable prices. good size portions delivery drivers are polite always great service.

plentiful portions, fresh and very tasty. delivery was quicker than expected 🙂

Everything seemed rushed. Ribs and sweet and sour chicken was Barely covered in sauce . Szechuan chicken and satay beef...both tough Hardly any meat in Yung chow fried rice.. Shame as normally very good

waited 30 minutes past the latest delivery estimate. driver just left the food on the doorstep and left before i got to the door. very poor service!

Had a post saying enjoy your food and it’s still not been delivered

Singapore vermicelli is amazing from here

Massive portions on the chips and chicken balls from here lovely food all the time x

Food was piping hot, big portions and it’s lovely and fresh. Always very nice, never been let down.

This time around I can say keep that chef. The food was great and everyone enjoyed theirs thank you

Very accommodating, lovely fresh food every time

It was ok, had many orders from Garden Moon but this one was far from its best food wise.

Everything was good apart from the chips, they were rock solid

The food was fine. Spicy and sweet. A bit trashy. Arrived on time. Nice and hot. No free prawn crackers like some places offer.

Always lovely fresh food from here, consistently hot too x

Asked for n update which was another 20mins later but arrives a further 25 mins after the updated time

Not to happy unfortnately the prawn crackers where stale the spring rolls where soggy the only good thing was the food was warm

Not very good food I'm afraid..spare ribs were definitely spare...of meat..duck in plum sauce was very dry( not enough plum sauce...they used the smallest tub ever).

food was not very good tonight will be having a break from this restaurant.

Food was okay, just my chicken was stone cold when it arrived and everyone else’s meals were warm, so could tell the difference as my rice was warm and chucken was cold .

only thing I keep saying the chips are like twigs. rock hard and crispy. not good.

Came early but the salt and pepper chips were very soggy I’m a bit disappointed.

No duck in my fried rice and not much flavour

Haven’t even received my food over an hour and a half disgraceful

food was very hot and spicy to hot to eat. many thanks

On time but placed the order at 5.26 didn't arrive until 6.44, which I think is a long time on a Tuesday. Everything was cold and the chips tasted cold and stale. Very disappointing.

Food was stone cold. Had to put it in microwave to heat up. Not very good. Chips rock hard again. Will soon having to look elsewhere. For a better quality off Chinese food.

Food was ok chips rock hard . And crispy. Chicken rubbery. And chowey . Can you please try and do chips soft and not crispy. Please.