Based on 3.746 opinions finded in 2 websites
Based on 3.746 opinions finded in 2 websites
Nº 2312 in 3448 in Manchester
Nº 197 of 248 British in Manchester
Opinions
Poor food selection, very limited amount of drinks. Need to pay for most of items. On the other hand great view of the runway. Sadly not going to book again 😞
Alicja Riley-Sheldon . 2024-10-20
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An ok experience. Luckily I get it as a benefit with Amex. I wouldn't pay to enter.
Ron Westhead . 2024-10-20
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Good that you now have Madri as well as other drinks
Diane Marsden . 2024-10-20
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Overall, strong. Nice view and decent food but we are with someone who is gluten free and their only option was plain rice or salad. Talking to the chef they were able to do a sausage sandwich but it would have been better to have something out ready
Sam Humphriss . 2024-10-19
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Very disappointing, noisy, scruffy lounge. Prosecco extra surcharge. Aspire need to raise their game.
Mark Beeby . 2024-10-19
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Nice and relaxing bar lady grumpy
Susan Sedgwick . 2024-10-19
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Terrible experience, sausages must cost them 3p each and contain around 40% meat. The coke machine squirted all over my daughter's Mcclearan hoodie. Powdered scrambled egg and cold bacon. Pancakes were nice from the machine when it was working. First ever English Breakfast without toast as apparently it sets the alarms off. Makes you realise why the bacon is anaemic if the don't grill things in the kitchen... If they have one lol. Worth paying £15 for the drinks and £5 for the poor quality food.
Edd Harris . 2024-10-18
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Best lounge in the airport, have visited multiple times - huge thanks to Pedro who provided some of the best customer service we’ve experienced in a long time, on our recent visit
Aaron Mc . 2024-10-18
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Just the best way to start a holiday
Rachel Wearing . 2024-10-17
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Probably the worst lounge we have ever been in. Business class but still have to pay for a glass of Prosecco and champagne only sold by the bottle. Food choice abysmal and quality worse. No fruit and staff quite dismissive and unhelpful.
linda hilton . 2024-10-16
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Great start to the your holiday, relaxed atmosphere, clean and good value for money.
Mathew Binns . 2024-10-15
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There was not a single gluten free option available, both main meals and both salads contained gluten. THIS IS JUST NOT ACCEPTABLE IN THIS DAY AND AGE. We will avoid Aspire lounges in future.
Tim Snaith . 2024-10-15
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Limited food options and what was available was poor quality. No fresh fruit juice. Definitely not worth the time waiting to get checked in. Slow service for drinks. Slow que to get in.
Chris Du Preez . 2024-10-15
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Need to up the standard of cooked breakfast as I only rate it at 4/10
Colin Harper . 2024-10-14
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Coming here was a freebie along with our holiday booking. I got to drink cold beer with a view of some of the apron and the beautiful hills beyond. We looked at the food, actually laughed at it... and gave it a miss. The folk working there were friendly enough and the space was quite well kept. If I had paid money for this experience I would be very disappointed.
Rob Allen . 2024-10-13
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Gone downhill, now charging for multiple drinks on top of the entry price. Food very limited and mediocre. Bar items out of stock /not available. Loads of staff wandering around but only 1 serving.
Sbarry 79 . 2024-10-12
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Was a nice enough space to sit and have a drink. Food wasn't great
Philippa Wilson . 2024-10-11
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Expensive for what you get.. limited food options. No vegan hot food options. You have to pay for cider. Atmosphere relaxed. £90 for a small and 2 bottles of beer. Not value for money. Won't be returning
The Cake Bake Kitchen . 2024-10-10
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Untrained staff and senior team. Charged visitor fee without our knowledge. When confronted, they had no clue what needs to be done. After some deliberations, they said we have reversed the charges however the card statement still shows no reversal. This is fleecing in broad daylight. Shameful!
KM Marya . 2024-10-09
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Ran out of cups for tea and coffee and ran out of clean teaspoons lots of people complaining. Normal everything is spot on. Must have been an off day.
AMANDA-JANE REASON . 2024-10-09
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This is our second time at the vip rooms unfortunately it wasn't as good as the last time we came only the food let ut down everything else was amazing
diane smith . 2024-10-09
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Wow! Great experience before flight. Food great and lovely team: Joanna checked us in, very warm and welcoming. Many thanks to Jen; absolute star, who assisted us with regard to negotiating our way to get to establish where to locate items, abd was so lovely! A great start to travel. Thanks.
T Riley . 2024-10-09
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Always manage to get in using Dragonpass. Nice for a queit relax before my flights
David Almond . 2024-10-07
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Draught beer was not working, limited hot food options and as far as I can see, none of the USB charging stations work.
david bridge . 2024-10-07
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Good people, professional, try to up a level what is otherwise a cost-reduction solution employed by multiple airlines to save money.
Nick Gkikas . 2024-10-07
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Great staff. Small lounge, mini buffet with chili con carne and soft-boiled tomato pasta as well as Knorr tomato soup (why do you write something like that on it?). Few salads, only fresh leaf lettuce. Some drinks are priced out, such as cider. Carlsberg on tap and wine at no extra charge. There is also a coffee machine and mini muffins. If you get in for free, it's worth it if you wait. Paying isn't worth it in my opinion.
Axel Schmidt . 2024-10-06
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Filthy place, staff move at 1 mph. Person with rainbow striped hair who works in the kitchen is unbelivably rude. Stood waiting for a plate for 5 minutes, they came out and completely ignored the line of people twice, and when I politely asked I got berated about being short staffed and there only one pot wash on, wouldn’t let me speak and then walked off. Understand that might be the case but just explain that calmly and politely and have some manners and respect for people, especially when you have signs everywhere reminding guests to respect the staff. Awful rude person.
L C . 2024-10-05
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Good variety of food, service at the bar was ok but when busy up to half hour wait, not good. Staff where working really hard to get everyone served but then you get greedy people getting 10 15 drinks in one go, should limit it to 2 per person each.
Stephen Jessall . 2024-10-05
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Nice and clean. Food options reasonable but could do better. Decent view outside.
sanjay Reddy . 2024-10-04
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Never again will I book in here. There was hardly any food because it was mostly empty. We paid over £70 to be in there. I asked for a glass of prosecco and I was asked to pay £6 for it. When I said no, i don't want it now thanks. The staff member rolled her eyes at me. Now I'm not cheap. But, when you pay to go in a lounge you expect everything to be included. I do not recommend this lounge at all. I have been in lots of lounges and I have never been asked to pay extra and there was plenty of food. I see i had a reply, but I can't reply to you. You can find my booking on the 27th September at 4;20am. It would be nice to offered a refund seen as we dank a coffee and I had one plate of egg and beans. So did my hubby. £70 is a lot for that I would think for anyone. Thanks
Deeanne Ashurst . 2024-10-02
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Does what it says on the tin Our lounge was included with the price of our holiday with on the beach So no complaints
Rebecca Smith . 2024-10-01
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The lounge is starting to look worn out and tables not clean. Food is just OK, but it filled a gap. Will not book that lounge again. But that's my opinion.
John kendall . 2024-09-30
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slow at check in, slow at the bar, limited range of food and drinks
andy baxter . 2024-09-29
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The worst lounge I’ve ever visited alongside with escape next to it in terminal 1. Always crowded. Receptionist has an attitude. Avoid at all costs. Service 0 Atmosphere 0 Food 0
Abd Manchester . 2024-09-28
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The lounge was empty & still the lady turned me down citing lot of bookings blah blah blah, just crazy
imran khan . 2024-09-28
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Disappointed that having paid £84.00 for the time in the lounge we could not get Prosecco and had to pay for it. It is the first time we have used your lounge and have Escape Lounge and 1903 before and had a great time
Julia Hudsom . 2024-09-27
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Food wasn't that good, didn't have any Guinness, had to find bar staff. Disappointing really 😕
Colin Wilkinson . 2024-09-27
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Didn’t allow us to use my lounge key. Was pissed off.
Kelly Ogbonmwan . 2024-09-27
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The lounge is uninspiring, bland and boring. The food is very minimal with not a lot of choice. For breakfast there are 3 items - bacon, sausage & dried scrambled egg. There is no toaster so the cheap sliced bread that is there is just awful. The toilets are outside the lounge and are just like shabby public toilets. The only positive was that the lounge was clean & that's about it folks! Avoid - definitely not worth paying for.
Jane Jones . 2024-09-27
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Worst airport lounge I have ever been in avoid at all costs
Glenn Nixon . 2024-09-26
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Apart from the view, probably one of the worst lounges I’ve been in. Food is poor, the place is freezing, they always say it’s full when there’s no one in there. Juices are big cartons, soft drinks on guns. Not really sure why you’d pay the fee to come in when you can get better service, food/drink and atmosphere for the same price (if not less) out in the terminal. Groups of staff standing around in the back room chatting when there’s no food out, mess all over the tables. Don’t spend your money.
Carina “Carina.03” Buchanan . 2024-09-26
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Always the right way to start your holidays 😀
Darren Egan . 2024-09-25
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I had the misfortune that several of my flights included this lounge. It is definitely not worth paying money for. You are made to wait by staff who process access in glacial speed. It was cramped and very loud with no space to work. The alleged quite space was full of groups that chatted at the top of their voices. The choice of food was dire and what was on offer was of poor quality. I only drink non-alcoholic before flying, so I cannot comment on the choice here.
Christina Lee . 2024-09-24
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Love it here, highly recommend a visit
Shaun Conway . 2024-09-23
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Travelling in business class but lounge was very overcrowded with lounge paying guests
Lee Bowers . 2024-09-23
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Long waiting time to enter. There is practically no food and few drinks. The staff are very nice and helpful. but this lounge is not recommended. I would definitely not pay, but if you have a business or priority pass, it's better than not. If possible, visit the emirates lounge next door, but they only let in emirates customers or skywards members with a certain status
Alexander Ammann . 2024-09-23
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Excellent space to chill before flying.
Phil Warriner . 2024-09-22
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As someone who travels a lot I have been in a vast amount of airport lounges. This is most definitely the worst airport lounge experience I have ever had. How this can even come under the “executive lounge” framework is beyond me. We were seen too quickly at reception and checked in. That’s the only positive. As we entered the lounge most of the tables had dirty plates, cutlery and glasses left there. We found somewhere to sit and decided to go get some food. I was shocked to see such little choice for food. Luke warm Chilli Con Carne which tasted like it had come out of a can, with clumps of white rice. The garlic bread that it came with was soggy and tasteless. The “salad bar” was empty and all needed topping up. I generally cannot describe how bad this food tasted. We decided to get a drink in the hope this would cheer us up. The draft beer had ran out so I opted for a bottle which was not even cold. My partner had a glass of wine which she didn’t even finish as she said it was terrible quality. Most of the seating areas don’t have plugs but the ones that do, most don’t even work! For the price this company is charging I would remain well clear and get yourself a decent meal and drink in the main terminal. We will be requesting a full refund.
magicmasterben . 2024-09-21
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Food good. Good variety. A quiet space to relax before your flight
Lorraine Cattlin . 2024-09-20
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We used this as the escape lounge was full, we expected them to be of a similar standard how wrong we was. Food choice only 2 dishes to choose from, long queuing at the bar for drinks whenever you got to the front we was informed the lager barrell needed changing and it'll be 10 minutes only then to be served a warm bottled alternative and a supervisor tearing a strip of a young staff member for looking at his phone in front of all the queuing customers was very unprofessional. Avoid this place.
Dale Waddingham . 2024-09-18
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Always a must for us before we fly out to Canada well worth the money comfy seats quiet area's good drinks choice and food too
Vicky Wimzy . 2024-09-15
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The quiet area is great .breakfast cold by the time I got it for me and my husband would be good to have some help
jane pearson . 2024-09-15
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Pleasant atmosphere, good selection of food and drinks
Franci Jeraj . 2024-09-15
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As you'll see from reviews on TripAdvisor and here, half the time they just refuse Priority Pass claiming it's full even though you can blatantly see that half the lounge is empty. Claimed that earliest was an hour later which was 30 mins before our boarding so hardly worth bothering then. The lady telling us was completely unapologetic too, quite obnoxious. I've actually managed to get in before, the view is OK, the food is very lacking with minimal selection. I wouldn't pay for it, but if you have PP you can try though don't get your hopes up if you've not pre-booked.
Jake Ford . 2024-09-13
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No toilets inside of the lounge and Just one outside of the lounge... They need to increase the number of toilets for men.
Isaac Lopez Moreno Flores . 2024-09-10
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Shocking food like slop, salad bar consists of approx 4 items . Stale mini muffins & a fruit bowl of apples & bananas.
Joanne Dixon . 2024-09-09
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Arrived 2 whole hours before my flight and refused entrance as it was too busy
T A . 2024-09-09
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Really good aspire lounge with good food and the usual plenty choices with drinks 🍸 well recommended
Graham Coult . 2024-09-07
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To be fair I was quite miffed with this place. Paid £120 to get in, there was only chilli rice and pancakes for food ( wouldn't count lettuce olives and potato salad as a salad bar) and plain nachos. Went to the bar to ask for a drink, don't do cider and if you wanted prosecco you have to pay £7 a glass for it. Other lounges I've been in and this was included. There were only "spirits on the right hand side of the shelf" that are included in the package as well. There is a quiet zone which you're not allowed in if you have children (has the best view of the runway). Won't be wasting my money again.
Joanne Kirk . 2024-09-06
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Didn’t actually get into the lounge the old women on the reception were extremely rude and had a terrible attitude and sent us to the escape lounge where it didn’t get any better. Just typical of Manchester airport. The worst airport I’ve ever used and I’m from Manchester.
brendan meara . 2024-09-04
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Such an awful place ,with absolutely impolite staff
Алина Волощук . 2024-09-04
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Nice place to visit while you wait for your flight!
Mariyan Fratev . 2024-09-03
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Food and drink very disappointing. Heineken pump not working, run out of guiness and you have to pay for prosecco. Soup nice but If you don't like chilli or pasta bolognese you'll go hungry. Nice place to sit but not worth the money and the Escape Lounge is much better!
Kev Chorlton . 2024-08-27
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Don't waste your time at this lounge. I have the unpleasant experience of visiting this lounge every week whilst travelling on business (it's only worth going for the somewhat 'speedy wifi'. It's dirty, dingy and the food is inedible. I've been visiting this lounge every week for the best part of a year and the food never changes, it's always rubbery tomato pasta and chilli con carne. I nearly passed out when I saw Mac & Cheese the other week, but that was equally awful and I've not seen it since. If you dare to brave the 'salad bar', you've got quite possibly the driest bread known to man, slimy carrots and warm potato salad. I wouldn't usually write reviews but this week I was rudely turned away due to it being 'fully booked' (the place looked empty compared to how busy it usually is). The woman at the front desk was extremely rude to every one who attempted to enter. Given this I feel compelled to write a review on this sorry excuse of a 'lounge'. Please do not waste your money or annual lounge credits on this lounge, it's just not worth it. If you have unlimited lounge visits then it's only worth it for the faster wifi than the rest of the terminal.
Drew Hamilton . 2024-08-27
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The quality of the breakfast buffet isn't brilliant but it's nice you can choose what you like and in what amount you like. There is plenty of seating including a quiet area (although it wasn't all that quiet) and seats looking out at the planes. I wouldn't pay full price but we had a pass that gave us access and it was worth it to escape the busyness of the main concourse for a while.
Craig Hopton . 2024-08-26
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Worth the extra cost to sit in a booth and enjoy as many breakfasts as you want.
Gavin Armitage . 2024-08-26
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We spent a lot of money for the lounge,but not a choice of food..Coffee machines were not working..waste of money as didn't eat only had one drink yet cost me a lot of money..Never again.
Marie Andrea . 2024-08-25
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The worst lounge ever. Only rice bread and pasta are served. Over crowded half of the area is a so-called quiet area that with a very tiny print said doesn't allow under 16, even if you are not making any sound. Why not change to an adult area? Staff were very rude. Avoid in any sense.
xingyi song . 2024-08-24
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Average Lounge. Limited soft-drinks and food options. Limited Toilet facility which is outside the Lounge. Access the lounge if free for you, otherwise not worthy of paid access.
H Bajwa . 2024-08-24
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Very very little choice of the food. Poor service. The staff was rude to us, as we accidentally seat to the quiet zone. But the sign was displayed after we seat down. The woman moved my son’s highchair to force us leave that zone. Bad experience indeed! This is the worst lounge I have ever been.
ying Zou . 2024-08-24
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Limited choice of free drink basic food but a good way to start you holidays
Dave Fowler . 2024-08-23
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We paid on the door as we cpuldnt book on the day of our flight. My Mrs like prosecco, they charge £6 per glass of prosecco or £19 for a bottle wich I think is ridiculas. The food we'll well we'll. I would rather eat a dry ham sandwich from boots. They literally have f all for you to eat. You do NOT get your moneys worth coming to this lounge people believe me when I say that. WASTE OF MONEY
Kane Duffy . 2024-08-21
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As nice as it is in the Aspire Lounge it certainly isn't worth the money you pay for it . You'd be better off saving your money and get a private transfer
carl ward . 2024-08-20
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Rude girl on the bar, never spoke a word to anyone. Never experienced it before, normally the lounge staff are great, very engaging and really friendly.
Preston Phillips . 2024-08-20
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Lovely clean place to have food before your flight.
Chunku Clements . 2024-08-18
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The lounges are ok if you don't like all the hussle and bussle
Craig Allen . 2024-08-16
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A comfortable place to rest before a long flight, drinks, food and relaxation guarantee comfort for travelers...
Krzysztof Lojkowski . 2024-08-12
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Absolutely terrible lounge. Food is bland, tasteless and unhealthy. Then throw in a drunken domestic and 4 armed cops. Beyond the worst experience I’ve had in an airport Lounge anywhere in the world
John Keiller . 2024-08-11
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came across the rudest lady. see picture. not helpful arrogant and rude, avoid
Mamo Shariff . 2024-08-10
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Love using the Aspire lounge in T1...2nd time this year. Breakfast again... nice selection...and freshened up often .. good drinks selection I don't drink alcohol so mine was tea and juice ...would say the bread rolls don't stand up to being buttered on both visits the just crumple to pieces but I mop up the tasty tomatoes ...pleasing atmosphere..and friendly place
Anthony Ince . 2024-08-10
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The lounge was filthy. They had closed down to less than 10 tables. The soft drinks were all empty and the food was old and not maintained. When asked the staff were rude and unhelpful. We did not stay. We went and sat at a restaurant enjoying more at the restaurant than the lounge. Disgusting experience.
Julie Hattabaugh . 2024-08-09
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Very limited food options available and toilet facilities are only located outside the lounge.
Joonas Lehtolahti . 2024-08-06
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It's one of the worst lounge with no variety of food choices. The lounge itself is small and crowded
Rajesh Sharma . 2024-08-06
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Was ok. Food was very basic, pasta or chilli n rice. Cold selection was hummus and salad. No sandwiches, crisps, etc. The pancake maker was hit n miss making them, so the queue was massive. No other sweet treats for the sweet tooths or kids. Had to pay extra for prosecco, cider, and some spirits, not sure it was worth £120 for the three of us.
Glyn Phillips . 2024-08-05
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There is a very limited choice of food, but even that is often empty and takes ages to refill. What a joke. Otherwise the place is clean, quite ok.
patrik bartos . 2024-08-03
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Food was good. Service was good. The area itself is only okay. No toilets in the lounge so you need to leave your stuff and use normal public toilets which is a bit annoying. Overall a good lounge
Paul Wren . 2024-08-03
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Great service, great food, brilliant and relaxing easy to start any holiday
Glyn Martin . 2024-08-03
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Disappointed we arrived at the lounge after pre booking, priority pass makes out you can take in a gust free of charge, when we arrived at the desk we were told our flight was showing as 12:30 and not 17:10, the guy behind the desk told us he had changed it then hit us with a £96 charge for what I have no idea so we left it.
craig murray . 2024-07-30
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Don’t book this place after 5:30pm as they remove all of the food and drink at 7:30pm and make you feel very unwelcome from 8pm onwards until you leave. I’ve requested a refund based on the fact they couldn’t provide the bare minimum that I paid for. The food is dreadful, chilli with rock hard rice and a small selection of salad items. Save yourself the money and just go to the normal bars/food places.
Craig Seery . 2024-07-30
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Aspire lounge is appropriate...as you should really aspire to provide better food and drinks. I however cannot and will not fault the staff and the service they provide
Robert Bates . 2024-07-30
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Was it worth the money not sure but time went quicker than waiting on them hard seat in the airport.
Iain Campbell . 2024-07-29
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Staff rude ran out of pastries and hash rounds
Paula Carr . 2024-07-29
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Excellent range of breakfast foods
Peter Eyre . 2024-07-29
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Shocking. Don’t waste your money.
Gary F . 2024-07-28
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Always ‘full’ (more than enough spaces) for priority pass and even when you go que online through QR code they don’t give a flying f. The times I can get in were also disappointing, no canned drinks (so carbonated drinks are like sewage water). Only thing that’s good is wifi and both EU and Uk plugs F
Deniz kahraman . 2024-07-27
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The lounge itself is nice and comfortable, but the food is a joke. Like primary school mass processed cantine food. Being at full capacity often is also annoying. Escape lounge across the hallway is much butter, go there instead if you have the choice. Service is okay, staff are mostly pleasant and helpful. Although the large bright ceilings and windows are nice, escape is quite small.
Emilie Clarke . 2024-07-26
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great breakfast - graham a very professional member of staff with excellent communication skills
Vicky Deaville . 2024-07-23
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Hello Ali, thank you for the good food of paella and nacho, you liked it a lot, very good
Ibrahim Ilyas . 2024-07-21
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Really poor selection of food compared to other lounges.
Callum Clarke . 2024-07-20
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Easy to reach Easy to checkin Friendly staff No food variety Toilet is outside with very limited space Hard to find cups for tea and coffee
mohamed abbas . 2024-07-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We visited this restaurant prior to a Show in Manchester. I am glad we booked as the restaurant was busy. Jamie and Lexi were very efficient they were friendly and attentive without being intrusive. The food was excellent and served piping hot and quickly. We will certainly visit again
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We went for a breakfast the two of us. Good food nice and hot and had a drink after. We don't have Yates in Northampton anymore used to love going there.