ASK Italian - Winchester in Winchester

My partner checked that there was no cheese in the sauce on her meal, which the manager couldn’t answer. She therefore asked to have no sauce but to have mayonnaise on the side instead. When the bill arrived, she had been charged £1 extra. Unimpressed with their attitude.

Visited for our wedding anniversary dinner. Friendly waitress upon arrival. Had to ask someone to take our order and drinks, didn’t feel a very friendly reception at that point. Waiter who served us was nice and engaged well. Food was very good. Overall nice experience but wouldn’t travel back to this particular restaurant as was out of our local area. Would use if nearby in the future.

The staff were very friendly, the food came out quickly, and it was very delicious. Could not recommend this more highly especially for couples or a family meal. The chocolate etna dessert was a highlight for us, it was one of the best things I’ve ever eaten, highly recommend!

Had a lovely early dinner with the kids and the food was delicious & service was excellent. Our server Millie was super helpful & polite and we’ll definitely be back soon.

Food was great! Lovely atmosphere. Served by the lovely Emily! Who was spectacular. Will definitely be coming back again!

Such a good menu with so many choices. The service couldn't be faulted. We arrived early and given time to relax with a drink before we ate.

Good location and ambience, no problem getting table midweek. Sadly a very large party/group were in upstairs and took priority. Staff were excellent and a bit understaffed but made the best of it. We waited a short while for starter but 40 mins for main course, staff very pleasant and apologised for delay. Starter was good and hot, Pizza not the best and a bit cold. Need more staff and concentrate on core business.

Had a delivery pizza and calzone; small size,cold and bad quality for £35, this is a pretty garbage place to get food. You’d be better off getting a pizza from a supermarket

Called in, hoping we would be able to get a table as we hadn't booked. We were seated without a problem. Drinks ordered and meal chosen. We ordered some olives and rosemary bread with olive oil as a joint starter. I had the cesear salad with the dressing on the side, my husband went for carbonarer. Both were plentiful and extremely well presented.. I decided to have the Baileys tirimasu whilst the husband went for the Chocolate Etna, both were delicious. We then ordered a coffee each, this was the only disappointment. It was weak and tasteless. We complained to our server, and he offered to remake them or take off the bill. We decided not to have them. In all it was an extremely pleasant experience, and we would return next time we visit Winchester.

The quality of food was definitely substandard and disappointing as this is a restaurant we go to probably once a month. We shall go again and hope it was just a one-off! The welcoming lemon flavoured shot was very watered down. The pasta sauce used to have much more flavour so without adding salt and the Parmesan it would be pretty bland. As a vegetarian, one expects more flavour. Good service and atmosphere.

Service very good but food was awful. It was not proper Italian food and looked as if it had been invented by a child.Never again.

WOW... We arrived without a booking early on a Saturday evening, and we were greeted by the lovely Stefan , who served us . He could not have been better. Oh my gosh, what a great brand embasssidor he was . His attitude was so fresh, so positive. He was professional and knowledgeable, and the food we had was absolutely delightful. He gave us a great table for two by the front door in the window. The atmosphere was buzzy , bright, and lively.:)) But not too loud . It was busy. We will 100% go back and go often . Thank you, Julia and Michael xxx

A party of 10 for a birthday celebration. The starters were slow to come out, we finished them at 8.45, our table was booked at 7.15!! Asked for tap water at the beginning, not given. Had to ask again when we were eating our main meal. Eventually arrived with dirty glasses, looked covered in dishwasher salt, very cloudy. A mix up with paying for the wine, took so long to sort out. A very average experience.

They tell you there are no tables but there are loads upstairs you just have to book online .. ridiculous! Unwelcoming, bad service and not recommended.

Service was fantastic. Food was below average and drinks and food so overpriced it was laughable. Terrible value for money in tired surroundings. Feels like a struggling business trying to stay afloat by bumping their prices. Doomed to fail in my opinion and won’t be returning. One to avoid

Visited recently with my husband to celebrate our anniversary and had a delicious carbonara. A young, blonde waitress served us (name on the bill was Lucy but wasn’t sure if this is her name as there was a few waiters) who was absolutely lovely and attentive to us throughout the evening and made sure we were taken care of. The service was truly incredible and I highly recommend to others.

Do not go to this restaurant. Appaling customer care. Bookings don't matter. We booked earlier in the day. Then went back to be told we would have to queue regardless. Waiter in charge very rude. We walked out!

We visited in a large group of over 10 on a busy Saturday night and they managed to get us in. We also had small children with us and they were very accommodating. It’s a lovely old building with lots of character. The menu was good and catered for gluten free diners well. We were served promptly all things considered when see how busy they were. The food was ok, maybe a little bit over cooked for the pizza for example. But overall a lovely meal with a lovely ambience. Thank you.

We booked but still had to wait outside in the rain for 10/15 minutes. We were shown to our table and you could see the staff were under pressure as used crockery and cutlery were piling up around the place. We ordered on line as no staff came. The starter came but no drinks so we asked if they could chase up the drinks. Still no drinks. The mains came- two of which had chilli- still no drinks. We asked again- still no drinks. We went and got a bottle of tap water and took glasses out of the dishwasher. After the mains were finished the drinks came- to the embarrassment of the server. The ladies toilets were in a very bad way- one blocked and overflowing and the other was bad. There was no toilet tissue. If I had seen the toilets first I wouldn’t have eaten there. Very disappointing.

Managed to get a booking for a late lunch on the same day, given Winchester is rammed this time of year with the Christmas markets and a lot of other restaurants were fully booked I was worried we may be in for an inferior experience, but not at all. The upstairs area is great - old wooden beams (this must be an ancient building) bedecked with Ivy and fairy lights made it very Christmassy. The service was great if a little slow (the place was packed though) and the food once ordered came very quickly, and was excellent. The Crayfish and Prawn Tagliatelli was particularly good!

The food was OK but not brilliant. I also think it was fairly priced for what we got. What really did annoy me was the our mains were brought out way before we finished our starters. The whole think seemed very rushed. I know it was probably one of the busiest weekends of the year but it all felt very rushed

I would normally read recommendations on here before booking anything, but options were limited. However reading the reviews after we visited I wasn’t surprised to read the delays on the drinks and food being like warm. Our drinks arrived a few minutes after the main meal and it wasn’t the worst Pizza I’ve ever had, but it certainly wasn’t the best. The staff were nice enough but I wouldn’t go again personally. It’s a chain, so expect food like it’s from a chain and you won’t be disappointed.

We went for a meal on Saturday evening and it was carnage. Been sat for nearly 30mins before managing to get a drinks and food order in. Had tried to use the app but it didnt support everything on the menu. Starters brought out with the main course. Bits of the meal forgotten, no parmesan offered despite asking, drinks coming out 5 mins after the food. Food luke warm .

I have used Ask Italian before and previously had a good experience. However, on this occasion I was greatly disappointed. We had booked a table in advance and arrived at the agreed time. We were shown to our seat and a drink order was taken fairly promptly. There was a short delay for our food order to be taken. We waited approx 15-20 mins for our starter to arrive. The quality of the food was good. We then waited approaching 40 mins for our main course to arrive. During this time a couple who had been sat at the table next to us had finished their drink and due to the excessive delay, although they had ordered their food, they left the restaurant without paying for their drink. The staff did not seem too bothered and came and re set the table for another customer. I am not familiar with the Winchester branch of Ask and so they could have just been having a really bad Friday night. Luckily for my wife and myself we were not in a hurry to get anywhere. The delay was very poor and no apologies were offered. I would avoid Ask in Winchester if I were to visit the City again.

Never again what is it about some chain restaurants who think it’s complete acceptable to keep you waiting to order , then you wait 20 plus mins for a drink once you placed your order . Then god forbid you want another drink !! Equally no comprehension that you have young children that will get tied , restless , so let’s keep them waiting a further 30-45 mins for your food . Apart from the carbonara very average food !! Will and should have suck to the stable in Winchester , honestly very poor food & service . Should and will

We booked this lovely restaurant for a group of six…we arrived an hour early which wasn’t a problem for the wonderful staff. The service could not have been better & the food delicious. We would definitely return.

After getting married, we decided to book our family into ask to celebrate the occasion. We have always loved Ask Italian and this is by far our favourite one. We are so unbelievably grateful for how amazing the service was. There was a fare few of us but that didn’t have any affect on the service we received! They had kindly given us the entire top floor to ourselves, decorated the room for us and provided us with complimentary Prosecco (lovely touch). Despite the large volume of food, everything was top quality. Not a single person had anything bad to say about the food they had. We would like to give a special thank you to TJ. He pretty much served us the entire time on his own. We appreciate all staff that were involved before and during our stay (all so welcoming and helpful) but TJ definitely did a fantastic job. He was always checking we had glasses full and made sure plates/glasses were cleared quickly. Overall you guys helped to make our day so special! We can’t thank you enough.

We visited for a midweek lunch with friends. The restaurant was extremely quiet with only 3-4 tables occupied but the service was terrible. We waited 25 minutes for our drinks orders to be taken and the food took even longer. No complaints about the food as it was fine but the garlic bread that we ordered never arrived. The staff were in a group talking, and ignoring customers. We will think twice about visiting again.

Very close to my hotel so decided to try the place. Greeted by a friendly young lady and quickly seated but warned the pizza oven was broken and there was no risotto available which for an Italian restaurant is a bit strange but thankfully I wanted pasta. Had bruchetta as starter, very nice although a little sweet. Had gnocchi arriabatta. Very nice and full of flavour. All in good food, service a little slow but very polite. All in pleasant but that's all.

Booked a table for myself, fiancée and 18 month old son. Arrived ( admittedly a few minutes late) seated, asked for a high chair for son, no high chair arrived. We waited 10/15 mins for someone to come take out drinks order and also so we could again enquire about a high chair, this did not happen and people who arrived after us had been served drinks and had food order taken during this time. Myself and fiancée decided to go somewhere else for lunch due to the poor service from the foh team.

I went into the Ask Italian whilst I was staying in Winchester. I always have their lemonade at the end of the meal as it clears the palate I had their Arcani which was delicious. I used to use Ask Italian restaurants regularly and I had forgotten how delicious the Arcani were. All the staff that I met were all so friendly and helpful. When I say that I am of course including all of the boys and girls that we do not see without whom the Restaurant would not run so smoothly. I am sure that I will be eating in this Ask again.

This place was a surprising gem! The food was delicious. We got the charcuterie board and some folded garlic mozzarella bread. Very tasty. Decor was very nice and wait staff was good. Would definitely go back.

I was to picup the order i ask the manager haw long is teck, is was so ungry is say i dont care about the order, i no work for this company is can spoke like this with me i am not slave. I report to Deliveroo i call customer to tel what is say the manager i lost time and mony is not farst time when this store is do lile this. This company is need to teach them haw can speeak with people this team is dont know.

Really good food and really great service from Will. Had a great time made better by exceptional service.

We really enjoyed our meal here and would recommend this restaurant. The staff we're very helpful and provided a great service. The food we ordered from the starters through to the desserts was really really nice and we had no faults with our whole experience.

Loads of staff milling around but seemingly unable to spot people wanting to order or pay the bill. Bland overpriced food. Not worth the money given all the other choices in Winchester

Had to be a 5! Staff, Managers, Service and Tasty! What attracted us was salad and risotto ... and very interesting starter ... a beetroot/mozzarella ball. Shay, manager was personable and forthcoming with recommendations. Larg was just as helpful. We arrived late evening, but no problem. Their complimentary homemade lemonade shot was quenching! Will be back! Thank you!

When I called to book a party of 20 just a few days before they were very accommodating and requested us to preorder by the day before. We were treated well and they were patient and attentive to all our needs. All the mains were delivered at the same time (almost all of them different!). TJ was great and we are already planning a return visit later in the year. Highly recommend.

The restaurant is located on the High Street, so central. We did not book and they found us a table. The staff were friendly and helpful. The food was tasty too. We tried the calamari and crayfish pasta. The portions were generous in our opinion.

Four of us eventually, one of whom got the time wrong, the other had completely forgotten! I say this not to criticise but to say the staff were very understanding and we got to the puddings stage at the same time - ish. Lasagne, Linguine,...

Really great service, lovely staff who were very friendly and efficient and the food was delicious and good value for money. The cheesy caramelised onion garlic bread was so good and the crispy squid was equally delicious, both pizzas were tasty and hot highly recommend

Food Was amazing but terrible service. We were constantly ignored by waiters. And our plates were never collected. A waitress came to take our starters and asked if we wanted a dessert menu as we had been sat there for so long. After finishing the...

We visited ASK Italian in Winchester for the first time. It was a delightful place, with a very friendly service and delicious food. I highly recommend it.

Had a couple of decent pizzas and the kids meals were okay, but really disappointing pasta, and the “Burrata” absolutely was NOT Burrata, but a cheap Mozarella. The “tastes like a Mojito” non alcoholic lime twist…tasted nothing like a Mojito, and everything like cheap lemon...

We visited for a family meal and all I can say is that it was average. We were sat upstairs and it was however absolutely beautiful with all of the string lights going across the room. Service for us was also very prompt which was...

Food was good. Service was terrible - they only had 3 people working the floor - really need to get more staff. Had to continue to ask for items multiple times, kids got bought out peas when they hadn't had their starter yet. Starter didn't...

We had a great experience with the staff especially Chloe, she was amazing, very attentive to the details and very helpful.

Great food and decent drinks. Service was wonderful as well. Calzone and Brisket pasta was well cooked and presented and tasted nice. Lovely location too in the centre of Winchester in a wonderful old building. Would definitely recommend

We unexpectedly found ourselves looking for an early evening place to dine in Winchester, we decided to give ASK Italian a go . We weren’t disappointed, lovely attentive servers , reasonably priced, tasty ,typically traditional Italian food , exactly what you would expect , really...

we took a chance on a busy Saturday lunchtime and were greeted by Chris, who was very welcoming and after a couple of minutes showed us to a table. Food was amazing and service was perfect. had a natter about the cook books Ask Italian...

We went to Ask for a family dinner. The service was quick and efficient, and the food was served really quickly too. Probably one of the best meals we’ve had at an Ask restaurant, all the meals were hot, well cooked and tasty. A lovely...

Brilliant food, excellent staff!! The service today was quick and efficient I would highly recommend to eat here.

Chris and his team are fantastic! Really enjoyable afternoon being looked after super well with quick service ❤️

This was our first visit to Ask Italian. Both the food and the service were excellent. I would say booking was essential as it was very busy, The food arrived in good time and was delicious.

Delicious food lovey meal and fantastic service a pleasure tk witness such kind people and will be returning again tomorrow bight

Chloe was a fabulous host and made us feel super welcome. The food was amazing as usual and we had such a lovely date night and Chloe was lovely!

Visited in February 2023 (Sunday lunchtime), the restaurant was busy but we were served promptly and the waiting staff were all really pleasant. Food came out quickly, very tasty and hot. We are regular customers at ASK Italian Winchester, always happy with the food and...

Well what a lovely place. Staff were amazing especially Shay. Had time to chat even though they had just come off what looked like a very busy Sunday lunch period. We arrived at around 2pm I think. Got to admit the foods was stunning. 3...

We had a great visit . Professional, warm and calm atmosphere . Mike and Raj were very tentative . Food and service excellent . Would highly recommend. Thank you to you all and keep up the great work .

We visited with a large group (16 people) and all food & drinks were delivered very promptly and exactly as ordered. Food was lovely and the service was very good. There is a great function room that works perfectly for a big group. We’ll be...

Went in for a lovely dinner, got a choice of what area and shay served me. What an amazing service with a smile! Perfect recommendations and food was fantastic

Had a really nice welcome from the staff and great service all evening. The food was light and lovely and the cocktails were really well made - a few new concepts which I hadn’t seen elsewhere (the flat white martini was brilliant). It was a...

Many thanks to Jodie for looking after us and our children for lunch. Excellent service, and we were very grateful for how child friendly it was. Jodie even expertly averted a toddler meltdown over a babycinno - thank you!!

It is always tricky to feel that you have received the right level of service in a restaurant, not too pacey but also neither do you want to be looking to catch a member of staff to place orders etc. Will, yesterday, demonstrated the perfect...

Search was great but TJ considering he didn’t have much room to move in.. Food was nicely seasoned, we will definitely be coming back soon.

Initially I thiught f*$k the footpath is closed I’m never going back. Once I got in TJ made me feel even hungrier than I was. As a result I ordered a starter because of his customer service. I will recommend all my friends and family...

Excellent customer service from the minute we arrived. TJ was fantastic, very friendly and efficient. Happy to help. Will definitely come back.

Popped in early evening for a meal with the kids, was seated promptly by the lovely TJ. who gave us a taster of their homemade lemonade; so yummy!! Drinks and food were brought out quickly, food was amazing, perfect portion sizes. Pizza base was just...

Arrived at restaurant at 8.50pm. Not empty but not busy. Unwelcome and embarrassing attitude from staff as they wanted to finish before the 10pm advertised time. Cold badly cooked pasta came in a dirty finger print smeared bowl. Disgusting and expensive and a blatant health...

Nasty and dirty. Very poor service. Will not be returning.A shame since I have enjoyed other branches.

Wonderful service . Great food…. Faye was a great hostess. The restaurant looked wonderful with Xmas decorations and the atmosphere was fabulous. Good lemon Chello too

Popped in here on the off chance last Friday evening! Did squeeze us in right at the fat back in the corner. Had a young very nice waitress. Orders cheese fondue and garlic mushrooms to start. Mind was absolutely yummy, hubby’s mushrooms were burnt! Waitress...

C'est un très bon restaurant italien. Les différents plats testés par notre table (pizzas, pâtes, desserts) étaient tous excellents. Très...

Had a great meal here, food and service excellent. They were busy on a Wednesday evening, after doing the Christmas Market. Attentive service and lovely food and drink. Arancini with Cranberry, Chicken Risotto, and Salami Misto Pizza

Went here for last minute bite to eat, had two calzones was decent, staff very attentive and friendly, good atmosphere and not too expensive for winchester

We had a fantastic meal at ask !!!! Pizza was made to order (I’m a little fussy) staters we’re fab too!! There was a delay in food as it was super busy due to Winchester Christmas market and restaurant being full to capacity.. Chris and...

Fab service from Ben! Lovely food & wine, nice to have a break between courses & not feel rushed, really lovely time, we come every year for the Xmas market & highly recommend Ask, never had a bad experience yet. Will definitely be back next...

Back again for another Xmas visit to the market and traditional visit to Ask. As always, brilliant. Ben the waiter was great and chatted away and made it great fun. Love this place and will be back

Stopped off at this restaurant for an impulsive bite to eat . We hadn’t booked and although it was busy (6pm Friday 25th November) we got a table straight away for three. The service was great, the food good and not bad on price.

Terrific meal, great warm, helpful service from Chris the mgr, Brilliant set Xmas menu and lovely convivial vibe. Thanks to Chris, we'll be back within 2 weeks. Paul

Cracking customer service from Chris at lunch time today. Chris took the time to talk through the menu when I made him aware I was pregnant. It so refreshing to receive such caring and professional approach. The food was great as well!

We almost went to Prezzo but decided to return to Ask as we had good service in the past. We were not disappointed. Great food and good service as usual. A special mention for TJ and the Manager who both give great service, especially the...

My nine year old daughter and I visited on a Friday eve, thankfully we booked as we noticed four times hopeful patrons were turned away. Our wait staff were warm and friendly. The childrens menu and colouring pencils were bought over to us without me...

Our waiter Chris had a great sense of humour. Great service always when we came to serve us, always made sure we were facilitated and always on top of our orders. Great experience

Two meals we chose were not available. We weren’t told they were off until we chose them. The sea bass was not very good and far too many potatoes to seemingly bulk it up. The service was slow.

My daughter and I dined here on Friday night. It was our first visit to Winchester and we decided to eat here just by the welcoming atmosphere you could see through the window. The menu had a great choice and the staff were very accommodating...

We have just come back from a superb experience and meal. Lovely warm atmosphere, lovely food and service. Jodie who I think was an assistant manager was superb! She was welcoming, efficient and just made our visit such a happy experience.Thank you Jodie we will...

As a chain I like Ask, and this one was no exception. Superior casual dining both in terms of food quality and attentive service. My chicken and pasta was simple and well cooked and dessert suitably squidgy. As an aside, the restaurant's location, atmosphere and...

I was so impressed by the courtesy and attentiveness of the wait staff today. They were meticulous about asking customers if they had any food allergies, and also making children feel welcome, giving them colouring in materials to entertain. My meal was delicious and the...

I have just left Ask Italian from a meal with my friend. All was good until I ordered a drink through the website and when 2 got delivered I queried it as I had only ordered one. The waiter rudely took the bar’s ticket to...

Popped in for quick mid week lunch , Although the Gluten Free menu is a bit more limited than it was pre Covid, the quality of the pizza was amazing.. A point to note for Ask Winchester your staff where either too keen and love...

The tomato flavour was there but that was about it. A melange of limp tomato mixed in with a green vegetable, possibly basil, and thinly covered with a smattering of white grated substance reminiscent of cheese plastered atop a soggy, and I MEAN soggy, raft...

Turned up and got seated, ordered our drinks and asked for water also. A large hen do arrived next to us. We eventually ordered our starter, still waiting for water to get told our ticket got lost. Had our starter, watched a table of 24...

We had a really nice experience on  My daughter has a severe nut and sesame allergy and due to this, restaurants are usually quite a stressful experience for us.  However our waiter, Chris, and all the staff at Ask Italia were really attentive and considerate towards our...

My wife and I visited this restaurant twice and were really impressed with the quality of the food and service. Our waiter Chris was excellent & deserves a special mention for looking after us. Highly recommended.

The restaurant is in a lovely old building which adds to the ambiance. The food was good and the service excellent. Order taken soon after we arrived and though restaurant was full our food came sooner than I expected

Solid Italian meal in close proximity to hotel and attractions on High Street. Good food at very good prices, with outstanding service

We visited the restaurant and had a lovely meal on a busy Saturday evening. What made us offer a review was due to the very courteous and sensitive service provided by the restaurant staff, especially Chris. I suffer from seizures and so I have to...

A group of 37 of us enjoyed an amazing meal. We were in the middle of 4 days singing as a choir Winchester Cathedral and this was a chance for us to all get together for an evening. Michael was involved with all the preliminary...

We joined ASK to celebrate our stay s achoir while singing in the Cathedral. Service was very good and the food served hot which is amazing for such a large group of 30! Each course was so tasty and well presented and the blood orange...