Based on 43 opinions finded in 1 websites
Based on 43 opinions finded in 1 websites
Opinions
We dropped in to Westfield as a family group of five adults following a visit to Abba Voyage at the nearby arena. A table was quickly found for us and we were very well looked after and served by attentive staff for the duration of our visit. Good, honest, tasty food enjoyed by all five of us. Very reasonably priced and we were more than happy to pay the optional team tip on the bill. "Thank you" to all.
Ian R . 2024-06-09
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I met a friend here for a meal mid week and all was good as the staff were attentive. They were understaffed for the number of diners but they worked hard to serve everyone. My friend’s meal was a sea food pasta which was very good. Mine was a carbonara, which is a dish you think you couldn’t get wrong as it’s quick and easy. The first serving had very soggy pasta so I asked for a replacement. The second dish was exactly the same so I didn’t eat. My experience was poor as I decided not to eat in the end. Service was good but the food was terrible.i had a supermarket ready meal when I got home instead.
Bathwickdave . 2024-04-10
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I had met up with a friend in the area and after we went to the cinema, we had a wander and decided to try out this ASK Italian branch for dinner. We were briefly asked to wait a few seconds whilst they prepared an area for us to sit in and we were then taken to our table. And from start to finish I was extremely happy with the food and the service. I ordered a chicken pancetta pizza which was delicious whilst my friend ordered a salad bowl which they enjoyed too. I was also very happy how occasionally the staff came over to check everything was ok, which it was. One of them even offered to take a picture for me and my friend as I was struggling to get a selfie photo in. Also I was extremely happy by how reasonably priced the restaurant was and I would happily come here to eat dinner once again due to the outstanding food and service. If I could give this place a 6 instead of a 5, I would.
4ThWaller . 2024-02-26
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Quick service and food was brought out within 5 minutes of ordering, friendly staff and good atmosphere. Pretty reasonable prices too
Flyer13200722125 . 2024-02-12
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A lovely experience. Food was perfect ! Adian was our waiter this evening and was so welcoming and attentive. We definitely will be back as we really enjoyed everything about eating at this Ask in Stratford.
Natasha J . 2024-01-09
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What an absolute disgrace of a place. They seated five of us at a four person table and next to us we're a couple on four seater table set up. The manager had to ask the deputy manager about four times to set our table before even being seated, I've should've known them! Had to ask for it to be sorted so e could all sit and eat rung the table. Got the drinks order wrong, and instead of giving us the drinks they had got right, our server went back to the bar to return one of the wrong ones first. The food was overpriced, not that tasty and small portions. I had a carbonara for £16 that was at best, less than average. No black pepper or cheese was offered with our meals and again we had to ask. They forgot part of one of our meals that we had to ask for twice to sort that out. Really disappointed as was having a lovely day out with my family and it kinda ruined the vibe. In summary, any Italian who eat there, would be figured at the quality and quantity of food and the non existent service. A classic chain that can't serve the food the advertise to any decent standard or offer any kind of service via untrained and uninspired staff, while charging the earth for the privilege. I did not pay the 10% service fee which I was 'automatically' added, bloody cheek!
Compass34371423628 . 2023-12-28
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Great Expereince. They hosted 37 of us for our Christmas work party. Great organisation and support with last minute changes. Very accommodating. The team were extremely helpful and patient.
Jennykellyjk . 2023-12-01
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We had prebooked. Our waitress was very friendly and efficient. We shared a chicken lecce starter (a favourite) followed by 2 x Stromboli pizzas which were very good. Nice clean restaurant with an extensive menu and good atmosphere. Reliably good food. Recommended when in the area.
HolidaymakerfromHove . 2023-11-18
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The linguine was over cooked and had no flavour whatsoever. Clearly used frozen seafood that was watery, chewy and again no flavour. Absolutely vile. It’s disgusting that you would charge £15 for this quality of food. Horrible. Sort it out.
Sunshine58472785375 . 2023-10-14
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Very disappointed with my experience at Ask on 30th September. I've been to different locations before and it's always been very nice but this was something else. The tenderstem brocoli didn't taste like it had even touched the water, let alone been in any, it was cold and raw. My creamy ravioli was cold and oily and nothing creamy. The prawn and crayfish linguini, the prawns were like rubber, the crayfish inedible and it was awful. There was enough garlic to kill Dracula in one breath. The king prawns with the head and tail still on still had the digestive tract, although not needed to remove this, it would have been nice and made the meal more appetising. The service charge was added into the bill but frankly I didn't want to leave one but wanted to get out of there as quickly as possible.
Alex C . 2023-10-01
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Lovely lunch, great polite and friendly service and a special thank you to scott who was a really nice and helpful guy. Food was hot yummy and came quick thank you to the chefs x
darcey-vinnie123 . 2023-09-02
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It was the second time going to this chain but the first time in Stratford. Service was quick, food was delicious and hot and I couldn’t believe how quiet it was! I walked past other chains nearby which were packed and just couldn’t understand why more people were not going here. Definitely will be going back again.
loveisparanoid . 2023-08-27
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Unfortunately the main meal that I wanted to order wasn’t available and weren’t made aware of that when given the menus initially. The alternative main I chose was fine. The customer service from the waitress who served us was, although attentive, could only be described as grumpy. She seemed unhappy to be working on a Bank Holiday Monday.
Megjane_11 . 2023-06-01
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First lunch at this restaurant as my friend and I fancied a change of venue from our usual restaurant. We enjoyed the food and the menu choices. The bill was a little more expensive than usual but we did have an Amaretto each with our coffee...
Liz R . 2023-06-01
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The worst experience we have had in a very long time. The “lasagne” was terrible and it was so warm it burned the inside of my mouth, blisters. It was very expensive for the quality and the quantity of food. Disappointing to say the least.
Sulette S . 2023-05-02
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Ciao ~ 🇮🇹 Tried this Italian chain restaurant which we can see everywhere in London😂I went to the one located in Westfield Stratford after shopping with my friend. 1. We started with the new Cheese Fondue 🫕. The cheese fondue was very rich in flavor and creamy. It was all melt down and came perfectly with the Italian bread bites. The only problem was that the portion of the cheese was not big and was not enough for dipping all the bread. 2. Carne Piccante It was like a huge dumpling 🥟😂 It was named Calzone which was a folded pizza originating from Naples. The fillings were some mushroom, ham, beef and red wine ragu, and also some mozzarella. I like the texture of the pizza. But the calzone was already a bit cold when it was served on the table. I would like it more if the mozzarella inside was melted down. 3. Linguine Con Frutti Di Mare It was seafood linguine. That was it. It was no surprise and the seafood was these frozen prawns and mussels. The squid and clams were just normal. And the food was served a bit warm only. 4. Craft Still Lemonade It was quite refreshing. It helped digestion. Ciao ~ 🇮🇹 去倫敦隨處可見的這家意大利連鎖餐廳試了一下😂 和朋友逛街 1.Cheese Fondue 我們從新的奶酪火鍋開始。奶酪火鍋味道非常濃郁,呈奶油狀,全都融化了,完美地搭配了意大利麵包。唯一的問題是芝士份量不多,不夠蘸所有麵包。 2. Carne Piccante 它就像一個巨大的餃子🥟😂 ,它被命名為Calzone,這是一種起源於拿波里的折疊披薩。餡料是一些蘑菇、火腿、牛肉和紅酒肉醬,還有一些馬蘇里拉奶酪。我喜歡披薩的質地。但是餡餅上桌的時候已經有點涼了。如果裡面的馬蘇里拉奶酪融化了,我會更喜歡它。 3. Linguine Con Frutti Di Mare 這是海鮮扁意粉,沒有驚喜。海鮮是那些冷藏蝦和青口,還有魷魚和蜆。食物上桌時不夠熱。 4.自家製檸檬水 令人耳目一新。它有助於消化。
Judyarr . 2023-04-30
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Really rather underwhelming experience at Ask Italian. On a positive our food order arrived quickly and I can recommend the primitivo red wine too. Our meals however were both disappointing. Chicken de la casa lacked chicken. Lasagne was small in portion. Service was okay, polite but not very attentive even though the place was quiet. Overall, just not a memorable meal.
martin k . 2023-04-24
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In the heart of Westfield and we needed a pizza and pasta meal. Popped into the Ask and was very very impressed by the efficient service and the food. This was surprising as I expected the location to be fairly standard for London but in...
jeffers2016 . 2023-04-15
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This is one of my favourite restaurants as I love the fettucine bolognese, and when I want a treat, I often come here. Today was special as we booked a table and asked for a nice 2-seater booth for me and my love. Theodora setup...
ktgj8 . 2023-04-01
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I am usually a fan of ASK but the standard of food was below par on an early March Sunday evening at Westfield Stratford. The service was fine and we were comfortably seated. However, the food was below par even compared with other ASK's I...
Dorsetisgreat . 2023-03-28
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Italian is hard to mess up. Here they avoided that, just. Very average food. OK service. Excellent Primitivo red at a good price saved the day.
RedNige . 2023-02-01
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Dinner with colleagues, food fairly good, service poor & disorganised, main courses very very delayed and general feel managers had no grip. Frustrating as many of us needed to get home to family & children etc.
Gwyn P . 2022-10-26
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Terrible service,got seated quickly but then had to wait for menus,then had to ask if we could place a order,starters came before our drinks which again we had to ask for,mains eventually came,then waited with cleared plates empty glasses for about 15 mins then had...
marinamC2796PS . 2022-08-16
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We had a family lunch here last week. Food was tasty and served promptly. A delight for gluten free with a separate clearly labelled menu. The pasta carbonara and chocolate Etna were delicious.
PDB-Cam . 2022-08-02
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Had lunch with a colleague at this Restaurant and was pleasantly surprised. It was not busy and the tables were laid out with enough space in between. The meal was tasty, hot, reasonably priced and the portions large. The prices were not bad and the...
vykye2000 . 2022-07-13
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Really enjoyed our Gluten Free Pizza here as a pre Abba concert meal. Good attentive staff. Very tasty. You would not know it was a gluten free base.
ianw4791 . 2022-05-31
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I came here for dinner with three friends,before going to see the Abba concert.I had the penne pomodorra,very nice.
hilary d . 2022-05-23
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I haven't had a chance to write a review as only just had a baby. However when me & my family went to this restaurant while shopping the wait was a while which we didn't mind but the managers attitude was completely rude! We was...
11111sk . 2022-02-20
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Got the wrong order as takeaway, once we changed it for the right one, the food wasn't great. Carbonara tasted like plain pasta with milk and bacon chunks. Lasagne lost its definition during the making. The bolognese doesn't really taste like anything, or even remotely...
AnonGuest52413 . 2022-01-30
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My friend and I stopped here for lunch on Tuesday while shopping in Westfield. The menu had a good choice of food and drinks and the restaurant was nicely decorated and welcoming .Our food was very tasty and well presented , a couple of minor...
diane m . 2022-01-21
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Came here for some lunch whilst in Westfields, service was really good and friendly and drinks and food came quickly. We ordered the bolognese, beef brisket and garlic bread to share. All food was delicious.
Ruru2181 . 2022-01-20
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We were seated quickly which was nice as the center was really busy. The waiter was engaging and amusing . Despite being busy did his best to maintain a cheerful attitude The food was nice although the portions a little small . They did very...
Ben S . 2021-12-23
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Food was really good. Staff friendly, polite and efficient. However of the three staff waiting on tables only one wore his face mask correctly. The other two had it just over the mouth or in the other case around chin. Yes they are not always...
Getaway18600756508 . 2021-12-08
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Today I went to ask Italian the food was excellent and the service was perfect I definitely recommend it
P5101VFclaudian . 2021-11-27
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Had a meal for 6 here with the family as got vouchers off meal through Tesco. Had been a few months back and enjoyed it, but disappointed they had ran out of meatballs to upgrade the Lasagne. This time they did have them and it...
GEJ2 . 2021-11-25
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Stopped in for something to eat. The food was lovely and our server Matthew was wonderful. Very friendly and service was swift. Thank you for making our visit brilliant Matthew!
Voyage05778581556 . 2021-09-20
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Well. What can I say except that it was the worse experience I had in restaurant. And I had share of bad experiences but this one was the worse one. We were patiently waiting to place order (my husband was head chef and we know...
OlixofLondon . 2021-08-07
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Very delicious food. We got pizza and asparagus carbonara. We also ordered twinkle Italy cocktails (I think this was the name of it). Really good too! Downside is that we waited a bit longer for main courses and it was really hot inside, not sure...
ellizaz_n . 2021-06-05
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One of the worst restaurants I have ever been to. The wait time for food even though the place was empty was impressive, the waiting staff getting food orders wrong 4 TIMES IN A ROW, the food some of the food not even being as...
Praeby . 2021-05-31
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Last minute decision to go out with a few friends and it was so worth it. They accommodated for our dietary needs (veggie and vegan) and we were seated straight away. The food came quickly and despite one of our friends arriving late and ordering...
emiliegabrielle . 2020-09-30
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We were greeted by Galtano who was amazing at making sure we understood any changes in the restaurant. We were served by Ewelyna who is the best server so polite. Then we tasted the food and honestly, there are no words to describe how delicious...
Tamaranix . 2020-09-25
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I've not eaten in an Ask Italian before so can't comment on how this compares to others. That said I've eaten in other Italian restaurants. This one is convenient when in Westfield and has only just opened. The menu choice seemed a little bit different...
jandS5027FS . 2020-02-28
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Visited today for early dinner with some friends Had starters of calamari, which were very thin and rather chewy, bruschetta and arancini. Pizzas were ok, however not the real deal. Pleasant service but I don’t think we’ll be returning in a rush.
Millichicco . 2020-02-17
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1621 Opinions
I had a lovely experience at this restaurant this weekend. Marco took care of us for the evening and was very attentive and accommodating. I would definitely recommend you visit the restaurant over the Christmas period as they have a very festive atmosphere.
1912 Opinions
A Franco Manca stall serving delicious pizzas with efficient and friendly ordering process.
1328 Opinions
Great service and comfortable seats . Had vegetarian option from the brunch menu. Arrived promptly. Good fresh ingredients. Friendly staff. Only downside to the experience was the toilets, dated and a bit grubby.
1060 Opinions
It's not bad, but it's not particularly good either. Average Italian restaurant, alright value for money. People are nice.