Based on 1.387 opinions finded in 3 websites
Based on 1.387 opinions finded in 3 websites
Opinions
Absolutely fantastic food! Excellent service from Lewis! Would definitely recommend!
Gracie Huby . 2024-04-29
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The service we received by Olivia at Ask Xscape was the very best, so very friendly, helpful and attentive. I cannot recommend Ask highly enough for quality food and the best service.
jill rucklidge . 2024-04-29
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Called for a late lunch/ early dinner. Excellent service (olivia) good food and would return. 6
John Edis . 2024-04-28
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Olivia was wonderful. Great with my 2 girls. Nothing was too much trouble. Gave 4 for atmosphere as paper in toilets pealing
Rachael Chambets . 2024-04-28
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Two servers Edit and Lewis both really nice and friendly 👍🏻
Colleen Hunter . 2024-04-28
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Very good and nice service, thank you very much Edit!
Erik Kortum . 2024-04-25
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We are very early, around 12noon but the restaurant was really welcoming & before we left had a really relaxing atmosphere
Yvonne Crossland . 2024-04-24
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Fabulous swift & friendly service. Delicious food helped with a 2 4 1 offer too
JILL GREENWOOD . 2024-04-24
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Edit and Lewis were lovely friendly staff. Very quick and efficient
Amy Littlewood . 2024-04-24
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Bobbed in for lunch, lovely helpful staff, nice atmosphere. Great food, tried the funghi risotto with chicken - AMAZING - highly recommend.
Kerri Campsall . 2024-04-24
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Great service from Olivia! Been a few times and she’s always so lovely!!
Charlie Taylor . 2024-04-22
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Great food and attentive service from Olivia 😋
Diane Keay . 2024-04-20
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Olivia was great. Couldn't do enough for us. Thank You
Chris Entwistle . 2024-04-20
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Amazing quality of food, friendly staff, good environment however quite cramped in some aspects (eg. Waiting to be served.) overall beautiful food, would recommend and we will be sure to come again. Thank you for your amazing services and hospitality.
Lottie . 2024-04-14
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Fantastic food and brilliant service from Edit - professional, attentive and super friendly. When we turned up, our 7 year old was super hangry and Edit recognised his pain and ordered his starter immediately, made such a difference.
Nicqui O'Neill . 2024-04-14
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Brooke looked after us.... was amazing food and service!
Sophie Smart . 2024-04-09
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Great experience - Brooke looked after us well. She was very pleasant and courteous. Thank you!
Laura . 2024-04-09
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Food was ok, what let it down was being left with out a drink the duration of the meal, the restaurant wasn't full so no excuse really..
Rich . 2024-04-07
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Couple sat next to me was kinda weird and stared at us a bit. Not much you can do about that tho. The food was really good but they were out of Chocolate and Vanilla Icecream. We were served by a nice lady called Brooke. I would have tipped more but didn’t have enough cash left over.
Keaton Walker . 2024-04-07
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Me and my partner went to the restaurant in castleford and had a lovely waitress named Brooke, it was her 4th shift and she did amazing she was very sweet and polite
Jessica Elstob . 2024-04-06
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Lovely staff, great food. Very friendly, couldn't do enough
Luke Pierce . 2024-04-05
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Didnt feel rushed, food was lovely and Olivia was polite, friendly and gave good recommendations on the menu.
lucy staniforth . 2024-04-05
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Great service, amazing food, affordable, massive thanks to KAROLIN professional, friendly. Highly recommended
Anthony Benham . 2024-04-03
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We've just got back from celebrating my husbands birthday, we had delicious food and the staff were wonderful especially Paige, my husband and daughter could have stayed talking horror films with her all evening. Although my daughter is in a wheelchair she was never made to feel so, she wasn't spoken over or ignored which sadly happens too often. Everything was very smooth and totally enjoyable
Rebecca Johnson . 2024-04-02
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Food was nice enough, nothing stunning. The place went dead by 9pm then we were asked to leave in not so many words. Chain fodder. Service wasn't the best, kept forgetting about us.
Chris Morriss . 2024-04-02
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A lovely time food was stunning atmosphere was amazing our server Liuiah was so lovely and friendly very talkative definitely coming again xx
fay crozier . 2024-03-31
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We wish to thank the manager Leo, the waiters and all the staff for the brilliant service and delicious food..
Valentina Zharkova . 2024-03-30
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Olivia was awesome, very friendly, efficient and helpful.
Ruth wood . 2024-03-24
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Amazing service by Olivia. Sadly the food wasn't up to usual standards.
Joanne Lee . 2024-03-23
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Olivia was amazing! Normal, wasn’t pushing.
kerry martin . 2024-03-22
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Lovely food, great atmosphere and very friendly and attentive service from Olivia! Will definitely be returning!!
Charlotte Gough . 2024-03-22
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Olivia served us and she was really friendly and helpful!
Claire Hinds . 2024-03-17
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Fantastic service for my sisters birthday, had a couple of issue but ironed out straightaway by staff. We were served by Liv and Edit, they were both lovely and provided exceptional service!!! A huge credit to your team!! Thank you again
Dee Sambi . 2024-03-17
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Chronically slow because they won't invest in more staff. Over an hour to get a main. 30 minutes just to get the bill. Food is average.
D . 2024-03-10
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Today i went to xscape branch with my partner for our anniversary the restaurant was empty and most of the tables were empty,i asked the waitress (lady) to give us a good table and better place she was really rude and ignored us and told us you have to sit where i tell you this is second time we were disappointed Never come back again . Awful customer service.
Mahsa Hdn . 2024-03-08
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Wonderful service by Leo, excellent Pizza and my favourite Tiramisu anywhere. Well worth the 40 minutes drive. We will be back
Melanie Johnson . 2024-03-03
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Great service from Olivia last night. Really friendly, chatty, attentive and a really good waitress. The starters were amazing and the drinks were lovely too.
Demi . 2024-03-03
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@ASKItalian just so you know. It's 1400 on 2 march 2024. I walked out of your Castleford xscape branch near Leeds. We stood at reception with others and weren't even acknowledged .. poor
ri B . 2024-03-02
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Lovely meal. Thanks to Olivia and Edit for making my mums birthday a little more special
Bethany Sykes . 2024-02-25
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Great experience and our waitress Olivia was lovely.
Maya Slavova . 2024-02-23
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Olivia was fab, we all really enjoyed our night and the food was lovely.
Summer Sunshine . 2024-02-23
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10/10 our waitress Olivia was really helpful and made our experience lovely.
Isabella Hughes . 2024-02-23
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Olivia was fab and really attentive with us - made our experience 10/10 :)
itz.rubyyy . 2024-02-23
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our waitress Olivia was fabulous
Charlie Cunniff . 2024-02-23
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Had a lovely experience tonight at ASK in Castleford. Carolina served us and was fabulous! Hopefully will be served by her on our next visit!
Sarah Martin . 2024-02-21
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Ask at Castleford- Table 7 with Caroline- helpful professional and friendly! Thanks so much
Joe 911 . 2024-02-21
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Great food. Korolin was very good and funny. Thank you 🙂👍
Kevin Bray . 2024-02-21
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Service was lovely and prompt from Caroline and the rest of the team without bring rushed
Alison Smith . 2024-02-19
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Caroline was very pleasant and efficient
P Fletcher . 2024-02-19
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Our server Olivia was fantastic :)
Heidi Storey . 2024-02-16
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Fantastic food, excellent service given by manager Leo and his team. Our favourite restaurant. Many thanks, Margaret & David
DC Fabrications Gates and Railings . 2024-02-15
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Pretty nice resturant some nice decorations
ronnie tyt . 2024-02-13
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Nice location with a good atmosphere
Alfie Allen . 2024-02-13
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Excellent food, great service - thank you Krisztina. Would highly recommend.
lee johnson . 2024-02-10
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Great customer service, very kind host
Kris Archr . 2024-02-10
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All good as always, service was lovely from Liviah even if we couldn't decide what we wanted. Thanks for a lovely evening ☺️
Kerry Alzano . 2024-02-09
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Amazing staff very welcoming amazing food
gracjan kalita . 2024-02-09
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Food was fantastic,loved the lemonade shots too
heather gainford . 2024-02-09
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Olivia has been very helpful and friendly. Thank you
Elliot Gee . 2024-02-09
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Olivia was amazing she needs a raise for defo. Best server I’ve had at ask
Emma Roberts . 2024-02-09
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Olivia was an excellent waitress - on the ball, friendly and polite
Bev Smyth . 2024-02-09
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I went with my family to Ask at xscape Castleford for a mid-week treat and oh what a treat it was. The food was wonderful and we were served by an enchanting young woman who I believe was called Liv. She couldn’t do enough for us and made us feel very special. We will definitely be back!
Katherine Brenton . 2024-02-08
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We were served by Olivia, what a lovely polite and efficient young lady, she is a credit to your establishment 😊
Nichola Ackroyd . 2024-02-07
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Olivia was very helpful and attentive providing excellent service.
Timothy Hirst . 2024-02-07
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Our server Liviha was amazing, very polite and attentive, which made our experience 100% better 👌
zizi nha . 2024-02-05
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Never space in this place, even if it’s lots of tables free, and people in front of us got place even if they didn’t had booked and we not. And it’s not first time.
Margarita Lebedeva-Poluboczek . 2024-01-02
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Excellent service from Krisztina!
Laura Bullars . 2023-12-29
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Friendly staff and welcoming atmosphere
Megan Yates . 2023-12-29
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Lovely meal with the family and the service given by Olivia was excellent
Garry Asprey . 2023-12-24
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Olivia was fantastic!! Thank you
Aimee Haddock . 2023-12-24
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Service was personal, excellent, efficient, Olivia was top notch!!!
Joe L . 2023-12-23
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Absolutely fantastic service from Olivia. Really friendly and attentive
Stephen Hathaway . 2023-12-23
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Great food, good value, staff were amazing! Large group of us but no waiting and weren't rushed either. No complaints from any of our group, everyone had a brilliant time!
Si . 2023-12-23
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Lovely food and Olivia’s service was great 😊
shannon mcgroggan . 2023-12-22
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Our waitress Olivia was fab, she was so friendly and kept checking that we were OK and if everything was OK. She was very friendly even though the restaurant was busy, we never felt that she didn't have time for us.
Lisa York . 2023-12-22
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Great food and great customer service from Edit 😊
Gemzsta Games . 2023-12-21
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Friendly staff. Warm atmosphere. Good food.
Sahar Biuk . 2023-12-21
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We had Krisztina serving us for the night, she was very helpful and polite, and very attentive. Great service from her in particular!
Harry Broughton . 2023-12-20
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Lovely place for a family dinner. Staff friendly and food brilliant
James Doohan . 2023-12-17
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Food is great, especially the cheese fondue starter and chocolate gnocchi dessert. Our waitress Olivia is super helpful and friendly.
Yi Wang . 2023-12-16
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Great restaurant, friendly staff and amazing catering for all allergies! We had a small issue with one order but it was quickly and easily rectified with no issue! Lovely staff
Beth Kaye . 2023-12-16
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It was really nice and we loved all the food and how fast it was
Emma Wain . 2023-12-16
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Fantastic service from our waitress Olivia this evening. Very attentive and could not have done more to help. Service made the evening. Thank you.
Rebecca Gray . 2023-12-16
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Olivia was the girl that looked after us. Very alert and professional, she made it a lovely meal
Jordan Vipond . 2023-12-16
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Wonderful atmosphere for Christmas, food was delicious and the service from Olivia was outstanding! Highly recommended for a family get together at Christmas time.
Carla Hilton . 2023-12-16
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Fantastic friendly server Olivia attentive and chatty really made our night special and will definitely be recommending here to friends and family.
simon whipp . 2023-12-16
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I booked my team's christmas meal here for 13 people and I'm so glad I did. I had sent over the pre order form and somehow everything had got mixed up but Paige managed to sort it all out whilst ordering the food. She was fantastic. The food then came so quickly delivered by both Lewis and Paige they were both so friendly and everything we pre ordered was delivered without fault. They were both so attentive the whole time we were there. I would really like to thank them both for the service they provided to myself and my whole team. It can be so stressful organising food for a group and then when the pre order had come through wrong they really treated me with respect and reassurance I really did appreciate it. I hope they both get recognition for the excellent service they provided.
Jessica Thorndyke . 2023-12-14
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Work Christmas do. Atmosphere was lively, food fantastic. Staff were perfect, never stopped serving and checking all night
Sarah sadio . 2023-12-14
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Thank you Krioztiva for lovely friendly service and food 🙂
MacRolex . 2023-12-13
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Pollo Milanese with Chips £18.30 "Breaded butterfly chicken breast, seasoned and roasted. Served with chips, broccoli and a creamy mushroom sauce." (AKA a substandard chicken burger) The menus don't come with pictures of the dishes. So for £18 I was picturing a fresh chicken breast, sliced sideways, freshly seasoned and roasted in an oven, with chips (or potatoes per the menu). There was no mention of any coating or batter. What I got was a flat, reconstituted chicken burger in a crispy batter that was, to all intents and purposes, on the same level as a big flattened out fish finger. It bore zero resemblance to a seasoned butterflied chicken breast and no resemblance to an authentic Italian meal. I ate as much as I could because I didn't want to upset my partner, but it was a struggle. It was like eating a very salty rubbery flip-flop and it had ZERO taste. For something described as "seasoned" I was surprised that all I could taste was lots and lots of salt. The mushroom sauce was a very thin soup, thinner than the Sainsbury's own mushroom soup you can pick up from the supermarket for 66p. I stupidly poured it on top of the chicken, hoping it would disguise the taste of the nasty thing, but it was so thin it immediately soaked into the coating. I tried scraping it off, but it was too late, it had vanished. The pot it came in was cracked all the way through, too, which was less than hygienic. Probably the most expensive chicken burger and mushroom soup I've ever had. I don't like pizzas, but this looked really tasty on the menu before we entered. Sadly, there were no photos to tell you what you were ACTUALLY ordering. The restaurant gets ZERO points for its misleading menu listing and ZERO points for charging the kind of money you would expect to pay for something fresh and tasty. Even MacDonald's chicken burgers are tastier and better quality than this. On entry, unasked, the meet and greet person on the door sloppily splashed raspberry lemonade in the vague direction of two shot glasses. Fortunately, the tables were covered in plastic table cloths from the 1970s. However, the squash was very tasty, but when ordered came with noticeably less raspberry. Finally, the place was incredibly noisy. I imagine it was designed to mirror a pub atmosphere, to be deliberately noisy in order to give it a "buzz". It could be that the pizzas are delicious and if you like noisy pub atmospheres it will be right up your street. But I wish that Italian fast food restaurants like this would only have on its menu what is decent to eat, rather than offload garbage onto its non-pizza eating customers. In summary: Meal was hot ✔️ Chips were tasty ✔️ Squash was tasty ✔️ Meal was tasteless and rubbery ✖️ Meal was overly salted ✖️ Meal wasn't as described ✖️ Meal was overpriced ✖️ Squash not mixed as nicely as the taster shot glasses given on entry ✖️ Service was sloppy ✖️
Luuta . 2023-12-09
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The food was amazing and the guy that served us was exceptional Thanks ask Italian thanks Leo
Nadeem Saumtally . 2023-12-08
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Not normally a fan but the Mrs wanted to go for her birthday. To be fair the service was great and I really enjoyed the food
James Cox . 2023-11-12
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Good food and Service. Well Worth a Visit.
Paul Price . 2023-11-09
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Pizzas not great.Poor quality toppings.
Harley_jYT . 2023-11-02
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Ate here twice whilst away with work. Really welcoming staff. Especially for a table of 1. Tried other places and it was like a hindrance to serve me. Really nice staff made me feel welcome. Fast service. Waiter remembered me second time round which was a nice touch. Burrata Carbonara was amazing! So were the meatballs. Cant fault the food. Have not one bad word to say.Havnt been to Ask Italian in years but would now recommend it and actively seek one out into the future. Worth a visit!
Stefanie F . 2023-11-02
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Where to start, we go to this restaurant quite a bit and it's always good, but today the staff went above and beyond to make our experience just perfect. The food was amazing as always. The puddings all sounded amazing, but we were struggling to decide, so the manager brought out the two puddings we ordered and a small taster of the third pudding we had wanted! The staff make every restaurant, and the staff at this place are a credit to ASK. Two people that made our experience special were Charlie and Christina - message to ASK management, if you don't promote these ladies you're missing a trick!!!
Stu Woodward-Black . 2023-11-01
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Very surprised for a chain restaurant. Food was good service was really good attentive and friendly.
Adam Heppenstall . 2023-10-29
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Was disappointed with the Meatballs unfortunately didn’t taste home made but processed.
Catherine Clark . 2023-10-05
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The food is always very nice but not the cheapest of places but good quality. I was a little disappointed with the service this time as it was very slow and a bit careless whereas it's usually been very good.
Dawn Bundy . 2023-09-13
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We were a large family group (spanning three generations) and we all enjoyed all we consumed. Danny was our main server and he was outstanding! Not only did he keep checking (unobtrusively!) that we were OK but he seemed to anticipate when we needed anything!!! I noticed he was also very efficient in constantly scanning the whole area to see if anything could be tidied or neatened! Brilliant example of great service!!! 🕺
David Palmer . 2023-09-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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112 Opinions
We were a party of 8 celebrating an Engagement & 30th Birthday and were welcomed by friendly helpful staff. The drinks were reasonable, the food was good and nothing was too much trouble for the staff
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We phoned to see what time La Gondola was closing at and were told in 2 hours. We arrived 20 minutes later to be told, they were tired of cooking for the day, so were closing up. Never again will I st
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Had bottomless brunch yesterday and was really impressed we had a lovely time the food was good and delicious cocktails and amazing service everyone was lovely and friendly would love to go back 😁
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We love eating here and I have actually reviewed the restaurant before (which I avoid doing) but this was such an improved night that our previous one. We did have to wait 40 minutes for a table but i
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Ordered two mains which were very bland so very disappointing. The meat was tough and the sauce in both dishes runny and thin. Chips and rice were ok which tbh should be difficult to ruin. Do they hav
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