Based on 177 opinions finded in 1 websites
Based on 177 opinions finded in 1 websites
Nº 220 in 472 in Sutton
Opinions
Unfortunately we were told the food would take 45mins but we actually waited 1hr 40mins. The restaurant blamed it on the driver making a mistake and then told us it would be a further 15mins. This obviously affected the quality of the food which was a real shame. The person on the phone wasn’t very professional at all and offered no apology.
Georgina Giles . 2024-09-29
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What a joke Rang through for a delivery!!! at 6.20 the restaurant called and said the food was ready too collect We asked for delivery it's then took 40mins for the food too arrive so our food was sitting around all that time Guess what it was all cold the tikka was dry all or order was spilt inside the bag and was everywhere when I called in too say my food was cold watery rice 🥶 I was basically told I was I liar his attitude was very rude and made me out too be a liar very very disappointed and we won't be using you again
Lilz . 2024-07-02
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I ordered a Gosht Special Balti (with lamb). It was delicious, the lamb was tender. Thoroughly enjoyed it! Had it delivered to my HGV as well! (And the food was still hot). Diolch yn fawr (thanks very much) - Simon from South Wales!
Simon Johnson . 2024-05-21
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Very, very disappointed. We have eaten in the restaurant lots of times and had many deliveries. Just not up to standard. How can a madras curry be tasteless but it was!!! Food was delivered cold especially the rice and the naan bread was missing. When I phoned I was told deliveries had finished and I would have to come to collect. I asked for a refund for the naan breads but was told this could only be done if I came to the restaurant. I was told that when I next visit I could have a complimentary naan. How can it be complimentary when I had paid for it!!! Even more disappointed that our curries lacked taste and heat and the madras tasted burnt. My balti even had a mouldy taste.....maybe the onions weren't as fresh as they should have been. We have had problems in the past and gave them another chance after a spell away. Needless to say we won't be going back to claim the complimentary, paid for naan they promised. Won't be going back
Denise Kay . 2024-05-18
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Never again! You don't deserve a review. Avoid, Avoid, Avoid. A manager is never onsite, so complaining is pointless. They use frozen food (samosa) + more.
Sheikh's Stamp . 2024-05-01
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Sad to say Asif has finally outweighed its ups and downs. We tried to support the closest. Shame as its ups can be amazing.
james kempsey . 2024-04-30
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Food was excellent delicious good prices and lovely service would recommend
Ashley Marian . 2024-04-23
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Placed an order for delivery and it took 1 hour and a half to arrive, despite the restaurant only being 10 minutes away. When it did finally arrive, the food was cold and they had forgotten several items from the order. Not impressed!
Amber Clifton . 2024-02-03
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1 hour delivery I live 5 min away for 1 curry so rude and arrogant
Steven Nolan . 2024-01-13
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Great food. Felt cozy and warm and the staff are lovely.
Michelle Field . 2023-12-03
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Great food, good service and well priced.
ramon damas . 2023-10-30
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Truely amazing place. We came in a bit late but they still made the best food and with great service untill a warmed up napkin after. Loved it the quality of the food for the price was also really high 10/10
Dzifa . 2023-08-16
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Very nice and good food good staff
Pinku Goswami . 2023-07-17
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Excellent food and service! Quiet on Monday night (reason for atmosphere rating) but lovely meal. Would highly recommend!
L Smith . 2023-05-26
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Very lovely food, friendly staff and very welcoming and good prices. Rinku was amazing
alfie killick . 2023-02-14
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Good service good food good service What more can you ask for?
Karen Page . 2023-02-11
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Seriously, choose somewhere else. Awful service. Rude staff - no apologies for the delay in service. Slow. Unless you don’t mind waiting 2 hours for a delivery and being B-sed about the status of the delivery.
Stephen Trickey . 2022-12-26
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Lively atmosphere reasonable service good food especially vegetable dishes
Phil Brickwood . 2022-12-10
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Nice intimate and friendly Curry house Food very good
Ian barnes . 2022-11-19
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If I could rate this place a 0 I would! The staff are rude and shouted at both myself and my mother on the phone, when we called to say they had not fulfilled our order fully. Both of the different curries we ordered were bland and sweet tasting- even though we had requested extra ginger and extra spice. The staff member shouted at us telling us they could not make the curries hotter as they are batched cooked, so could not be specialised to the customer. Awful, bland curry and terrible customer service.
S GT . 2022-10-30
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Fantastic meal here at Asifs tonight. Our first time here as visiting from Cornwall.
Julie Mills . 2022-09-09
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Very nice rice but the chicken tikka masala is a bit too sweet otherwise 10/10 food Very amazing and good
Sahara Ali . 2022-08-27
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Our favourite place for a curry . It never disappoints .
Gill Nash . 2022-07-21
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I loved the Kaja Chicken, Tarka Dahl and Peshwari rice, together with the Sag Aloo. My only gripe was that there was no option of lactose free yoghurts (coconut milk, for example) so I was unable to order anything creamy. I am lactose intolerant, as are many people.
Vicky Johnson . 2022-07-10
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Quiet, good food, staff a bit flat and lacking friendliness.
Ed Dowdeswell . 2022-07-05
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Food was good but service initially very slow to take our order.
Museum Girrl . 2022-05-28
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Excellent service and cuisine, very clean and nicely decorated
Minnie Niazi . 2022-04-30
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Came to this restaurant with my daughter for the first time, the food was delicious especially the lamb bhuna and the coconut rice. The prawn puri for starter was the best I had tasted. Big portions and very tasty food. Staff were very nice and the restaurant was lovely clean and calm. Very reasonably priced and even offered a complimentary shot of baileys. All customers appeared to be regulars in there. Would definitely go there again. Thank you for a lovely evening.
B P . 2022-04-14
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1/1/22 Just had a takeaway delivery time was really good and oh my God all of our dishes were just superb this has got to be one of the best curry houses in Surrey. Thanks Rob and Jane Manor way wallington
Robert Edmead . 2022-01-01
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Had to wait 1hour and 45mins for my takeaway. Phone the restaurant 3 time the guy said its going be with me in 10mins.. The food was cold. We had to warm it up again and tasty very salty..
Nick . 2022-01-01
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Placed the order over the phone, gave the card details asked for a copy of the receipt but the person was quite rude when asked why didn't provide the receipt. Never going to order from them again. .
Mustafa Aolad . 2021-11-12
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Really bad service. They missed part of my order. Wouldn’t come out to deliver the bit they missed. And they put the phone down on me.
Nicola Dullaway . 2021-10-02
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Excellent food and service. Will definately go again.
Kathleen Walker . 2021-08-30
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Best Indian food for miles highley recommended best in town
martin arnold . 2021-08-28
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Best currys in Beddington, very nice and cozy interior for indoor dining.
Khaled Ahmed . 2021-07-27
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Very good food, excellent service
Dianne Pavitt . 2021-07-10
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I had a wonderful experience at Asif - the food was delicious, excellent customer service and the atmosphere was great. Would highly recommend.
Rabin Paul . 2021-06-17
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If I could give it zero I would. Made an order for collection and got home to find the naan bread burnt, the pilau rice just being plain white rice with red bits, the chicken tikka masala bright red as if food colouring was used, and the butter chicken looking and tasting like a korma. I immediately called them and they were quick to the defense that this is how they make their food. I asked if the burnt naan bread was purposely cooked like that, to which they did apologise and offer to make it again. I told them I would not be making the journey back, and asked what can be done as I think at least a partial refund is reasonable - the person hung up. I called them back and was sent to voicemail. I called them again and got through, and was just going back and forth with both staff members. Awful food, even worse customer service. Extremely disappointed.
Z . 2021-05-21
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Very bland and un flavoured food 2nd time now. Will not order from here again
Steven Hayes . 2021-04-17
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Great food greeat staff.. The place here is a little gem. Food is always amazing.
Ian Lombardo . 2021-03-07
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Had a lovely meal tonight staff very pleasant will definitely be visiting again
elaine batchelor . 2020-12-10
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Great food and atmosphere. Busy so would recommend booking
Roger Savill . 2020-12-06
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Had to wait extra hour for the delivery. When we call the staff was not helpful at all. Very disappointed.
Yam Jayawardana . 2020-11-14
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Rude waiters, average food. Good price
Natalie Kay . 2020-11-01
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Refurbish restaurant which look nice and refreshing the food was nice and portions were good would recommend
Leroy Thomas . 2020-10-30
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Asif is hit and miss. You never have a bad meal here but sometimes you have an amazing meal. The referb on the resturant looks great also!
Elliott Curran . 2020-10-30
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1st time order for Delivery, ordered chicken tikka masala was amazing. It's hard to find one this good. The chicken biriyani was just right not oily or too spicy. Keema naan was perfectly prepared. Back for Another online order today. I look forward to dining at the restaurant soon too.
Shab Won . 2020-10-04
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Worst service I've ever had. Over an hour waiting for a starter and then served someone else's main course. Followed by staff arguing about who's main course it was. Happily left without eating and ordered a takeaway. Can't review the food as didn't get any
Tracey Hands . 2020-09-19
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Great food and excellent takaway
Peter Reid . 2020-09-17
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My boyfriend makes better curry than this. Curry was too watery. It just wasn’t good and we had to wait an hour before it got delivered
Orion van Ravesteyn . 2020-08-28
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Always had a good curry from here
Stewart Swaine . 2020-08-27
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Excellent service, wonderful food, bright and spacious.
Ramboray07 Fabray . 2020-08-18
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Delicious and plenty of it! Credit to the staff for a very uplifting meal
Chris Jones . 2020-04-12
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This is my local curry house and I usually get my takeaways from here, but since the family wasn't home I thought I would become an in-house guest for the evening. I was not disappointed as the service from the staff were very hospitable and friendly (especially Mr. Paul) and the food was well above average. I have the Chicken Jalfrezi which I asked to be slightly hotter than usual and that is exactly what I got! The pilu rice along with it was a decent portion and the meat samosas were average. I would however, recommend that immediate refurbishment is in order as the fixtures and fittings are falling apart. Thanks again guys and will catch you soon! A+++
Patricia Andrews . 2020-02-28
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Just ordered from this place and it is the worst indian I have ever ordered from.. the pilau rice had no flaver taste like plain white rice, the Korma taste old and had a curdled like sauce and the veg samosa taste and looked refried and oily
Shannise Barnes . 2020-02-15
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My Lamb Bhuna was amazing as always. Only place I have curry from x Love it.
Ruth Arnott . 2020-02-05
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I go here when I visit Steve who lives nearby. This is his 'local'. I always try something different and this time had a 'secret recipe' jalfrezi done in sweet and sour flavour. The flavours were great but not much chilli, so not a jalfrezi as I know it by any means, though it was enjoyable. I always feel that this place doesn't want customers to have a hotty, so if you do, make sure you ask.
Roger Strong . 2020-01-11
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Good atmosphere, good food ..and good beers, moderate price.
Michele Maraia . 2019-11-18
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Great place to eat Indian food great service
kush joshi . 2019-10-30
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Nice atmosphere, great food and service.
Jon Leigh . 2019-10-06
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Clean. Good service. Food above average
Danny Clifford . 2019-09-02
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A great curry house, great service.
Paul Seward . 2019-06-26
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Very good food and a great price
Stuart Bennett . 2019-06-13
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best Indian around here, Good food
Ian Atkins . 2019-06-11
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Tasty lamb options Great beer and lassie drinks Caring staff
Seven Antony . 2019-05-30
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Great food , great service and great price . What more could you ask for , regularly visit.
Jake Casey . 2019-05-01
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Excellent tasty hot food and great service.
Alison Passey . 2019-04-06
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Been ordering from here for years and never disappoints.
Lorraine W . 2019-03-02
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Good service, nice phall, bloody beautiful
Alfie Peake . 2019-01-22
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This restaurant was recommended to me by friends and I thanked them for that. Outstanding food with outstanding service and amazing value. Don’t bother with the rest as this is the best.
Simon Hill . 2018-12-03
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Food was very bland, waiters unfriendly
Sandra Faherty . 2018-09-23
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Regularly eat here and always enjoy - the manager Paul makes you feel part of the family
Justin Hollingsworth . 2018-08-08
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Wow - normally eat in but thought we’d have a change and have a delivery. Beautiful from start to finish and the added popadoms a real surprise x
Andrea Seymour . 2018-07-12
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Brilkiant food and service best curry ive had in a long while
London Girl . 2018-06-27
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Great food friendly service and left alone when having your food
Rick Morriss . 2018-06-22
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Ate here a few years back and it was okay, not the best I've had. But since management had changed it seems a massive improvement. The food is lovely, the restaurant is clean and the staff and very friendly and assist you with dishes that go perfectly with others. Do recommend here.
Thomas Hill . 2018-06-20
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Know the staff very well always pleased with my service and my food well recommended
Rocky Robinson . 2018-04-25
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Never had a bad meal from here. Staff always welcoming, deliver on time and do their best to find you a table when busy. If collecting food and have to wait a little while they give you some nibbles and a beer. Gets busy at peak times, so sometime a short wait. Drinks can be a tad more expensive than some other places, hence 4 stars instead of 5, but hands down one of the best places in the area.
Steve Jarvis . 2018-03-25
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Très bon restaurant indien, les plats sont succulent et le personnel très aimable. Very good indian restaurant, the dishes are delicious and the staff very friendly.
Richard G. . 2018-02-20
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Great place to eat, been eating there for years and years. Staff are friendly too. Had a couple of deliveries that have sometimes missed an item, but they were quick to make amends.
Bonnie Armstrong . 2018-02-04
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There food is very tasty and the people are very friendly.
Dipanwita Dam . 2018-01-17
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Great place to eat, excellent food and service. I really like the way the staff go out of their way when you ask for something.
Kuljit Hughes . 2017-12-31
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Great food, friendly staff and pleasant atmosphere. I've had the pleasure of eating here several times and on every occasion the food has been excellent.
Johnny quattro . 2017-11-25
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Great food and service, does get hot in there though. Always offer us a free drink after our meal
Kim Rogerson . 2017-05-17
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Food good, prices reasonable, service friendly.
Martyn Johnson . 2017-04-28
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Everything cooked fresh. Attentive staff. Definitely worth a revisit.
David Harris . 2016-11-23
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We had a really good take away meal from here!! The Saag Paneer is delicious, served quite differently than other places - in a Korma-like sauce - and the Methi gosht masala was super, really full of flavour! ("Chicken Delight" was a bit bland though, by comparison). I'd certainly recommend Asif Balti House
Vern Haumant . 2016-08-03
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Best restaurant ever. Service are really good get offered for free drinks and always get free chutney and papadam. What else service a restaurant can do.....thumbs up for them.
LONDON BABY . 2016-06-27
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这里从没去过吗但是从网上查到这里是一个好地方,决定有机会去一下
Jack Green . 2016-06-08
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A really friendly restaurant with an award winning chef.Well worth a visit .
Lucille Avis . 2015-12-18
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Very good food and very friendly all staff and good service.
Rinku Paul . 2015-09-09
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Fantastic cosy and homely restaurant with great staff and friendly service, food was mind blowing. Definitely recommend it
Monir Ali . 2015-07-14
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Worst experience ever. Found a bug in the dinner?
Al McKenna . 2015-02-07
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Wow what a wonderful restaurant, excellent customer service, staff very friendly, food amazing and the price just priceless.
Clare Clarke . 2013-11-02
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We have been eating here for 14 years and we have always been made to feel welcome. The food is of an excellent standard and the service is always very quick. The staff are friendly and always have time for a chat. In my opinion its the best curry house in Wallington.
glen green . 2013-04-08
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One of the best restaurants in Croydon. Great value. U will be impressed
ANDREW BRUNSWICK . 2013-02-19
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The best for miles around, and the staff are so nice.
Bill Langham . 2012-09-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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350 Opinions
As a regular customer of this particular branch, I was utterly disgusted to witness the customer service provided by the so called 'duty manager ' (Darlena) on duty today, Sunday 6.10.24 at 12.25pm. Her attitude was sullenly, aggressive and downright rude to fellow patrons waiting in the queue to be served. There was a sizeable queue forming and when asked if she could assist the chap serving, she was very reluctant, stating " I can see! then proceeded to carry on clearing tables and bore no interest in helping to reduce the wait time. In addition, her colleague Alex, when asked if he was using the requested Soya milk for my coffee stated "This is skimmed and I am serving someone else!" This later transpired to be for the patron behind me and totally disregarded my order asking me if I had taken the receipt? Whilst Darlena did apologise for the confusion, it was done so in a belligerent manner. I doubt any feedback will be given to the individuals concerned, but one would hope that is taken on board It does Costa's reputation no good at all to be served by members of staff who clearly do not want to work in a customer facing environment.