ASDA Cafe in Leeds

Pudsey asda always miss things off my list

third time of ordering the groceries and again items missing. just eat won't refund the items... again.

Delivered 2 out of 5 items (paid for delivery) - request refund and have to wait 7 days and now re order dinner else where after waiting 1 hour! and pay for delivery again elsewhere...P*ssed off.

2nd time i have items missing and still don’t get a refund. shocking

wouldn't even give a star crate of red bull missing only ordered 2 things

half the order from a main asda superstore missing. i rang the store and they put the phone down!!!! I never felt so disrespected. i cannot fathom or understand the level of disrespect. spoke to the driver and they said he delivered what was given

My order was missing a bakery item that cost £4.35. I asked for a refund and was denied it. Check your stuff before you give the code to the driver or this will happen to you. Won’t order from here again.

Nearly all my order was missing but still took full payment

My order wasn’t delivered at all,this will be the first and last time I use Asda on just eat

A lot of items missing from order! Still waiting for a refund.

Fantastic products,plenty of time on dates

first time ordered and part of order not been delivered. hope customer service will help. but first expression is not good. if wont get refund will never order from here

Had 1 item missing some oranges , time kept on changing

flabbergasted my whole order came, usually at least half is missing!

I order for delivery because I needed milk but I didn’t receive the milk not happy

several of my items not delivered, no refund issued

Ordered a 1.75 litre apple juice and received a 1 litre cloudy apple juice that costs £1.69 less

very time i order from Asda their are items missing and I have to always request a refund ,its always multiple items

Im not very happy lots of missing which I order!!!!!!

Order arrived early, just one item missing but refunded back to my account.

items missing and I wasn't refunded

everything I order always items missing and I'm having to ask for refund. I have never been refunded automatically

everytime I order from this store always something missing.fed up

absolute shambles. ordered nearly £40 worth of food and recieved 2 bags of crisps. lazy incompetent people.

Only received 5 items out of 19

Missing two Items and was not told and no subsitution provided. Delivery driver didn't greet himself as Justeat when he ring the flat telecom and just wanted me to come downstairs and as a delivery service i expect it to be delivered to the door and not just the entrance of a flat. it's the whole point of delivery!. Customer service from both end client and delievery services should do better. Delivery was within time frame, however customer service needed.

Items missing yet again it’s ridiculous not even notified or offered alternative it’s a poor set up

Is missing 2 items refund request has been sent

Missing items said can't refund

4 items from a 40 pound order fuming

missing items....didn't get chance to check order driver just goes...

Some items were missing from my order

haagen daze missing from ordered £6.70

Absolutely disgusting service, it took 2 hours for my delivery to arrive, they kept on updating the time. There were many items missing as well.

2 items missing and just eat won’t refund - will never use again

Large chicken pie and 4 1L cartons of orange juice missing!!

half of my groceries were missing

just eat is good service but again I have items missing this is the supermarket

Missing over £20 worth of items

Forgot my tuna which I was making a tuna pasta bake!

really annoyed that items were missing and refunded credit to my account not back onto my card! you're happy taking my money but not giving it back when things aren't right! absolutely abysmal!

missing items again, over an hour after the original latest time. just a horrendous shop

Didn’t Evan get my full order!!!!!!! Didn’t get my beans,crisps,face wash

wrong order delivered I've received a bottle of wine instead of everything for work not happy

My order turned up with many items missing. They didn't have the decency to let me know or refund me. I rang the customer service team and they said they would ring Just Eat and get back to me after ten minutes, I didn't hear back from them. Disgusting, I won't be ordering from here again.

missing items again. wish I didnt have to use them

always miss items at this shop. always.

I didn’t receive my milk I ordered

I have a steak, 2x lemonade bottles, toffee sundae, 6 x packet of crisps no doubt the delivery driver has kept these he was very arrogant

Arrived early. Was missing bugles snack but everything else was correct.

items missing that I really needed then I have to wait for me money back its a joke.

Delivered over half an hour late, and once again more than half of my order is missing. Delivery driver was very rude. Shrugged his shoulders & waved his hand due to him been on the phone clearly not his problem. Put in for a refund and only getting a fraction of what’s atually owed back..

Something is always missing this is getting out of hand now!

Over half of the order was missing and was not even told

Didn't receive half of the stuff No chilli powder or Oregano

Missing items, no cat food which was the main reason I needed to order. Cats now have no food. I’m unable to get out due to a disability

it took 3 hours to arrive an lots missing including my tea tonight. not a happy just eat.

Solid service but the last three times I've ordered from here I've been at least one bags worth of food light. And it's always the stuff that had me ordering in the first place!

totally wrong order delivered, not happy

I am trying to tell you as well as the eggs being damaged the bay leaves are missing I have paid for these items and a 10% service charge as well which is just not good enough please deliver 2 new eggs and my bay leaves and I will hand back to your driver the damaged eggs as I can’t give these to little children

the delivery driver was lovely, however half the items were missing and the delivery time kept getting pushed back.

Hurendous 2 delivery’s todayvthe first the driver mixed my order woth someone else I was left with nothing second half the order is missing poor poor service shocking

want service charge refund as over half of items missing

Missed 4 items off my list. Black pepper, bourbon biscuits, jelly beans, meat variety crisps.

I won't be using these again Always missing items. Delivery time was poor. To say how much money these companies make and they can't seal the bags properly. Absolute joke.

Missing two expensive items . Why are the bags not sealed 😕

Friendly staff, food OK, kids meals too expensive 🤣

Food was digusting, ordered chicken tikka masalas which the rice was crispy and burnt, my mums rice was all stuck together, my daughter loves pasta and we got her pasta put one piece in her mouth and spat it out and said yuck! The staff are very rude and just not helpful was very abrupt with an older lady in front of me not a nice place to eat at all

Just had christmas dinner what a let down.Frozen potatoes which are hard?, peas hard, gravy like water tasteless. Turkey wafer thin out of a packet. Thumbs down asda not a sprout in site. Poor do for £6.95

Appauling service today. One young lady on the till did try to help and was lovely but the two ladies behind the food counter were obviously not happy to be in work today. They adopted an attitude of "if i dont look at you, your not there" i appreciate there can be times when people are busy (one table occupied with two people at this time) but an acknowledgement, "i will be with you in a minute" perhaps should be incorporated into their training. Needless to say we did not eat here today and would be reluctant to do so on any other occasion. We can all have a bad day but courtesy and politeness costs nothing.

More atmosphere at a game of chess , I got a £1 kids breakfast and let's just say I can tell why it's a pound , I couldn't bite through the bacon , egg was cold and rock solid , and there was more flies than people there

Visited here yesterday and when we sat down to eat there was an infestation of flies. I've never seen so many flies in once place. We were then told by staff members to sit elsewhere if the flies were bothering us. There was no where else to sit. We should be able to eat in a cafe without flies. Put me right off My food. Couldn't get out of there quick enough.

Visited here yesterday for a breakfast, we ordered a full breakfast after waiting for 10/15 minutes for our order to be taken, but then got an all day breakfast. When we asked about what we ordered the older lady had a really a really bad attitude, she asked if we wanted to change it but with the way that she spoke it would have been an issue. The staff behind the counter were very stressed and from observation the older lady was the problem with her attitude towards the others too. Totally unorganised chaos. One made in front of us only wanted a hot drink and that took 10 mins to get then another 5 mins to pay for it.

Beautiful staff with beautiful food. Very busy service but staff attentive and catered to all of our needs

I called in to try out the roll, soup and unlimited coffee deal for over 60's and was politely served. The soup and the coffee tasted fine. What a bargain....no complaints at all.

Worst pie we’ve ever had. Full of fat and completely tasteless, aside from the bit of the bottom of the oven that stuck to the bottom of the pie, which tasted like charcoal. Peas were grey/green and soft. Chips were greasy and soggy. For £7 odd we felt cheated.

Lovely friendly staff. Food not perfect but really not that bad. Really good prices too. The soup and hot drink deal is absolutely fantastic. Thanks Asda.

Nice to sit with a coffee and a position of chips and talk. Plenty of seating and good service.

While out shopping with friends we decided to have English breakfast the worst fry up ever cold bacon and beans sausage had no taste absolutely disgusting at £6 each had better from greasy roadside chuck wagons definitely won't be going again best thing about it was leaving the place

Just visited Asda cafe and ordered a burger meal! Took it back as the bread cake was too hard to eat and the burger only cooked on one side. When I handed it back I said “can I give you this back please as I can’t eat it” the lady took it off me and didn’t even ask why or if she could help in any way. Terrible inedible food

This is quite a large store near to Bradford. On my visit lots of staff were on the shop floor not wearing face coverings. These people are probably also the staff who pick for on line delivery. If you shop in store or have on line deliveries, this is a store I would steer clear of if you have concerns about COVID.

Look what was in my ASDA can of sweetcorn, is it vegetable or plastic? Yuk buyers beware. This is the second time we have had this problem as we bought a can of ASDA soup with a huge root in the can.

Great cup of coffee good selection of food a bit bus but tables very clean plenty of condiments high chairs avalable and childres meals and baby food a good all round place to eat when out doing a shop

I called for breakfast at 9.00am on a Friday morning and was surprised to see I had the cafe to myself. The value is excellent with 9 items costing £4.50 and the 12 item £5.00.The food is already prepared ,not on show and not very hot but the eggs were freshly cooked.Not quite up to the standard of a freshly cooked better class 'Greasy Spoon' breakfast!. The main criticism I have however was the bench seats were hard ,low and not very comfortable. Apart from that if you want a cheap 'n' cheerful breakfast check it out for- 'ASDA PRICE VALUE'

Class 1 service, friendliness and value

I went to the Owl cotes café downstairs on Monday I fancied fish & chips so I ordered & also a Coffee I went to pay I put The tray & coffee in the small trolley I went to pay said coffee &the cashier said fish& Chips I was charged £5.00 which I paid by card. I noticed no forks so I did say. The cashier bought my folk & said I had not paid for coffee so I went down to pay as she said I did not declare it I should have put the coffee on the counter I could not balance the tray & the coffee but I did say I had a coffee the cashier was like a fish wife very nasty she snatched my card from me as it did not go through first time I asked for it back. I can't say I enjoyed the fish & chips. I don't think I will be going back there again after that experience I will eat up stairs in Macdonalds where staff are far nicer

Not michjon the menu but friendly staff

Limited menu but reasonably priced.

I went here just over a week ago the food was ok ish I asked how come asda are getting it so wrong in this cafe only to be told it wasent owned nor operated by asda Its owned by a 3rd party Perhaps this is the reason the food is so poor

Access to the cafe is very easy as it’s directly from the lower ground floor and there are no doorways . To get access from the main store you either go down the escalators to the lower ground floor ,or as a wheelchair user via the lift . Only one lift in operation when I went .!! The cafe itself is next to the toilet 🚾 area and directly opposite the down escalator from inside the store and not the entrance . I had never been before and the layout is not built for disabled . However the staff were really good . Took my order , sorted out my tray and got me a table I could use . So I couldn’t fault the service at all . For the price tho I thought the breakfast was a little small compared to other establishments , but it was hot and speedily served . It doesn’t have an outlook at all and maybe large posters of outdoors on the walls may brighten up this cellar cafe

Went to the Keighley cafe. Got myself a 6item breakfast. Which was advertised using a picture and discription. The tomato on the image was a tomato what you get in reality is intact tinned tomatoes. The sausage was burnt the beans looked like they had been reheated from yesterday as they had dry hard bits on them and the fried egg was placed over the hash brown which then made it a soggy mess. My son had a burnt sausage sandwich. I also ordered a hot chocolate for myself they give you a cup that you take to a machine to fill, but it only filled half the cup??? The hot chocolate looked just like muddy water. If you're lucky enough to have a Sainsbury's with a cafe in located just next to Asda (like Keighley does) go there instead.

Went here on my many visits each week to the main store - NEVER AGAIN. I was stopped on the way out by security who falsely accused me of shoplifting, he then demanded to see inside my bag (which ‘stop checks’ are not clearly posted for shoppers to see). After admitting he’d been following me on cameras, he somehow missed the fact I’d been to the checkout & paid for my dvd !!! I asked for his name 3 times-which he refused to do, repeatedly saying “I’m only doing my job”....clearly NOT-as he stopped an innocent shopper. He needs retraining. Morrison’s for me from now on.

Been twice in the last 2 weeks and everytime I ask for the half roast chicken it's they've not got any and I have to wait half hour+ to cook me one from frozen 🤔..that last time it was 1 o'clock on a Sunday and I was told they had sold out so it would be about 40 minutes 🤔 maybe you should cook off more than 3 on a Sunday lunch!! Just saying... Probably give the cafe a miss next time I'm shopping....

Popped in for a quick lunch and will definitely not return here. Took our order and had to return to our table 10 mins later as forgotten what we had ordered. Took 30 minutes to arrive in which time we had drunk our drinks. The...

Food not very good. Coffee tasted like hot water with some milk in it.Incredibly slow so you might have finished your drink before you get your food.

Given we have in recent years had some lovely meals in Sainsburys and Morrisons, this was our 1st venture into as Asda with an eatery. We wont be doing it again. Don't pay good money for this, it isn't worth it. Sainsbury may well cost...

Went for a coffee and fruit toast served quickly friendly staff and great service was asked to sit down where they brought it over and allowed to pay after I eaten it

We went to the cafe this morning and was greated by lovely friendly staff. We only had a coffee, but, it was nice to be made welcome. Thank you

Visited this cafe again yesterday what a depressing place the food was terrible, unappetising and not worth what we paid.In general Asda seems to be going down the pan.why don’t top management eat in this cafe and then they can see how bad it is...

Went for my lunch here today and was very disappointed!!! Had the meal deal which was good value but the panini was rubbish and the chips. Must of been warmed up loads, we couldn’t eat them, the place was dirty!!! Took about 6 cups before...